What Is Teach-Back?

The last time you ordered take-out, did the restaurant staff read your order back to you to make sure it was right?
Read-back is a simple way to close the loop on a communication, ensuring that both parties share the same information. Teach-back is a similar technique that providers can use with patients to ensure they’ve effectively communicated their health advice or information. In this video, Connie Davis, RN, MN, ARNP; Co-Director at Centre for Collaboration, Motivation, and Innovation, explains teach-back and the most important thing to keep in mind while using it with patients.