What should I do if the camera fails to configure the network

[@dimswick]

I try all step dont work, i solved the problem with change securty nerwork wifi from wpa 3 personal change to wpa 3 personal + wpa 2 psk(aes) its work

[@MrKevin12374]

how to change it?

[@mdsahajan1316]

Registration to ezviz platform failed. How should I do this error is showing

[@EZVIZGlobal]

Hi, please send us an email at [e-mail] so our customer service team will take a closer look at your case. Thanks!

[@thabeckslife]

I have sent numerous emails to solve this issue. The camera doesn't broadcast its own Access Point to continue the set up process. I am willing to understand if there is a bypass to this or if there is a way to connect it to the PC and upgrade/downgrade the firmware.

[@fredk6231]

Problem solved: Reset the camera, unplug it and plug it back in again and place it directly on top of the modem. I tried what the video showed a dozen times and it wouldn't work. When I did this, it worked the first time.

[@thembelanimdunge]

I have recently brought a house with 2x Ezviz camera however I am unable to add both devices. The previous don't remember the login details. How can I remove the previous owner and add these devices on my profile

[@EZVIZGlobal]

Hi there, please send us an email at [e-mail] and our customer service team will be able to help. Thanks.

[@yasserokasha670]

Is your service blocked in syria??

[@vinayp1682]

Fail to play video (260063) - any solution?

[@EZVIZGlobal]

Hi, please try switching the network your phone connects to, for example, using phone data or if your router is dual band, using 5G Wi-Fi. If this can't hlep please send us an email at [e-mail] and our customer service team will be able to help. Thanks.

[@memesbyUmair]

ezviz application cannot connected to other brands maufactored devices so your vedio is not useful to me ...because i'm not ezviz device user..

[@GanNugrahaa]

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