What Training do Ramp Agents Do?

[@Barbie221988]

I’ve been a ramp agent now for 8 years at American Airlines and to me the most complicated part of the training is familiarizing all the airport city codes but once I got past that everything else is sweet. I love my job!! Welcome to the ramp new hires

[@CitrusAviation]

Being on the ramp was an incurable job, and I loved it! Thanks for the great comment!

[@glorytoglorzo5591]

awesome! nice work!

[@kimberdaniels534]

Currently studying the codes 😅

[@CitrusAviation]

@@kimberdaniels534 Have fun with that. With my current aviation job as a dispatcher I have to know 175 airport and codes by memory so it is info you will use throughout your aviation career.

[@anthonyjames661]

How long is the training for it

[@JakesAviation]

Great video man. I think something that is worth mentioning is that a lot of airports have contract companies that handle ground servicing I.e. Menzies Aviation, Dnata, swissport etc The training process is similar but sometimes there are aspects that are much different.

[@CitrusAviation]

Thanks, man! Yeah, I mentioned in my last video on the topic of hiring process, but a proper video on the difference of working for a contractor vs mainline is worth its own video.

[@boatlover1875]

I enjoyed working on the ramp. Worked at an even smaller station where we were also the counter and gate agents.

[@CitrusAviation]

Being on the ramp was cool! I recently witnessed this when I had an overnight in Baton Rouge and the person at the ticket counter also was the gate agent and a wing walker.

[@boatlover1875]

@@CitrusAviation I enjoyed it, the passengers would laugh when we were outside taking their valet luggage after checking them in. The pay is terrible though you can fly free which isn't so easy anymore. At a small station like that everyone is pretty much part time so you end up working 5 short days a week making the free flying even harder to take advantage of particularly if you are low in seniority. We had a lot of responsibility and were paid $11/hour about 5 years ago. I looked at it as a retiree gym membership! It was fun being outside except for the rainy season and even that you got used to.

[@CitrusAviation]

@@boatlover1875 Yeah, very small Station have interesting operations. I worked at a larger while still small station that hired maybe around 100 people total for all three shifts of the day for a 24 hours operation with depending on the season about 12 scheduled Delta flights a day. The pay has gone up to where the worst pay I see now is $15/hour. Yeah, working on the ramp was basically like getting paid to go to a gym. Non-reving is tough these day, which is one of many reasons I moved to a corporate aviation job that has great flight benefits and pay.

[@northwesternbear]

Awesome video, thank you. It's incredibly informative especially since I just applied to Swissport in Anchorage and have an interview in 8 minutes. Strongly crossing my fingers that I'll get the job.

[@CitrusAviation]

I hope your interview went well and you got the job! I'm glad you found this video informative.

[@il94z12]

Don’t work for a contractor.

[@niknik5380]

Did you get the job? How is it?

[@pinchy08]

A ramp agent looks like a great job to train for. But sure looks like a lot of work. Lot’s of things to familiarize yourself with. But as Avgeeks it’s a job we’ll certainly enjoy. But my heart has bonded with more than just airplanes. I’m glad you probably enjoy your job either way. Thanks for the video. And God Bless you too.

[@AviationLoverIndonesia]

Agree 👍👍

[@CitrusAviation]

Being a ramp agent can be a real challenge but is a rewarding job to have.

[@eduardoherrera796]

If you have a good team in the ramp, you’ll be able to get the job done faster 😎

[@CitrusAviation]

@@eduardoherrera796 This is a fact. I have been on teams where two of us who worked together really well and knew what we were doing could turn a CRJ faster than six lazy people.

[@obiwankenobi5769]

You sound like the train kid from the polar express

[@CitrusAviation]

Interesting comparison.

[@reddwarf9202]

😂

[@nightwintertooth9502]

Orange vest 😂

[@imjusthere6633]

Thank you for the informative video. I start my training at Delta on January 16th and I’m really excited to start working

[@The2KExpress]

How was you hiring process? What was all required? And how long did it take to get your start date?

[@imjusthere6633]

@@The2KExpress hiring process was pretty simple. I did an online interview and shortly after I had an orientation/drug test at the airport. But it took them a month to contact me and tell me I got the job, which kinda sucked. I don’t know if it’s like that for every airport, but this was my experience.

[@The2KExpress]

@@imjusthere6633 do you get to schedule your on-site date? And is the test oral or urine?

[@CitrusAviation]

Congratulations, man! The time from interview to office start date can take a while as the background checks takes anywhere from two weeks to over a month to complete. In my case the drug test was a urine test, and the urine test is becoming standardized across the industry.

[@brennensanchez7692]

Did anyone else lose audio at 2:06 then get the audio back at 6:13 ? Or is it just me?

[@CitrusAviation]

Oh yeah. KZbin muted the audio in that section for "copyright reasons" even though I used a royalty free song, lol.

[@Caveman25Mr]

Yes Those LMS's will dampen your spirits but it gets way better.

[@CitrusAviation]

Facts

[@josesandoval9437]

Got my interview yesterday so I hope I earn the position as Ramp Agent Edit: I applied again so hopefully I earn the position as my 2nd Chance!

[@CitrusAviation]

I hope you get it too! It is a great entry level aviation job!!

[@nelsonrandall]

Outstanding explanation of the job. You kept it interesting all the way through!

[@CitrusAviation]

Thank you kindly!

[@Jamminsunrise]

Thank you very much for this video, great job on your part! Omg, I'm freaking out. A week ago I started as a ramp agent at Ryanair PMI and the training is very little. Four full days studying to do the tests, and the practices only one day and without touching a plane! On the second day they put you in a team and make do as you can, I've been with different teams during the week and some don't teach you anything and others help you a lot. My favorite part is wingmaning, super exciting! I hope to stay because I really like the job, but there is a lot of sexism here, so I have to prove twice as much as a man. I will not give up!

[@CitrusAviation]

I'm so glad the video was helpful to you! Yeah, your training experience is going to be very much determined by who you train with. I also loved wing walking! My favorite thing to do what pushing aircraft. I was fortunate to work for an equal opportunity company, Unifi contracted for Delta Air Lines, and we have great respect for women who work in this difficult industry.

[@solouzair]

I got my interview on Tuesday! Can’t wait.

[@CitrusAviation]

Let’s go!!

[@diegomontero6851]

did you get it?

[@solouzair]

@@diegomontero6851 yh bro

[@solouzair]

@@diegomontero6851 yh bro. Been a month iv been working

[@solouzair]

@@diegomontero6851 yh bro. Been working for a month so far

[@jdone7619]

Im currently just started on the ramp last week. It’s overwhelming and confusing. I don’t feel like the communication is clear nor support to the new ramp agents. Like last week they put me with two jerks that didn’t show me anything. They both didn’t even introduce themselves

[@CitrusAviation]

Each station has their own work culture, and it seems you are in a work culture that leaves a lot to be desired. I had the fortune to be in a good work culture. You have two options, grind it out or try and find the same job at another airline.

[@eduardoherrera796]

The more planes I got to work with in the ramp, the more experience I got. The supervisors didn’t explain things very well but what I did was staying close to them to see what they were doing. I think I got the hang of it after a month and then I was crosstrained with two other airlines

[@CitrusAviation]

@@eduardoherrera796 I have been hearing from the comments that a lot of stations are like that with poor instructions on how to actually do the job. Your strategy was very good and will help you out a lot.

[@KRIZZVLOG]

How much salary your ramp agent get per month ?

[@CitrusAviation]

@@KRIZZVLOG It depends on the airline / contractor. Most now start at $15/hour+

[@sourich585]

Not like that working for British Airways Scooby.Now a after 10yrs a agent and supervisor,now l am a full complete tug driver A319 to A380.

[@CitrusAviation]

Every airline has different policies. Hopefully you are enjoying it at British Airways.

[@alonshalit5778]

2 topics: 1.Did Delta pay during online training? 2.The audio on the video cuts out at the 2:00 minute mark.

[@CitrusAviation]

Yes all airlines are required to pay for any training you do. Audio went out due to a copyright claim on the royalty free music I used.

[@TheKurtsPlaceChannel]

Great video. Thanks for posting this.

[@CitrusAviation]

Glad you enjoyed it!

[@timothytaylor211]

Wow.. good video! What happened to the audio at 2:06?? Anyone happen to catch that? Watching and learning plenty of good information up to then it went quiet all of a sudden, clear up to 6:14... what the flip?

[@CitrusAviation]

Thank you so much!! The video has a background song that YT determined to be in violation of copyright even though it is a royalty free song.

[@renoaviation7967]

not that ramper doing pushups at the end 🤣🤣

[@CitrusAviation]

I loved that part too!

[@slimanaitimini695]

Best wishes to you from Morocco. I am new ramp agent

[@CitrusAviation]

Thank you so much! Enjoy the job!

[@chirag6885]

For which airport?

[@slimanaitimini695]

@@chirag6885 guess it

[@chirag6885]

@@slimanaitimini695 🥲 May be CMN?

[@slimanaitimini695]

@@chirag6885 no but I would love to work in. Am at the south east of Morocco in a small calm famous city name's ouarzazate

[@DeepMyst_Music]

I'm a flight dispatcher 🛫 they expected me to learn everything in 4 weeks !

[@CitrusAviation]

Do you work for a Part 121 operation or a Part91/135 operator? The requirements and training provided by each varies drastically. I work for an airline operator under Part 131 which required me to acquire an FAA dispatch certification which for me toke five weeks for 10-12 hour a day studying and class time for. After getting hired at an airline I did three weeks of ground school and am starting OJT. The expectations in this industry are that one is quick to learn and able to handle a lot of moving peaces of the operation. Coworkers depending on your work culture can be very helpful, and at an airline they will not sign you off to dispatch on your own until the trainers feel you are ready.

[@kesiyaxavier2554]

Would you mind to say whats the salary for this kind of job?

[@DeepMyst_Music]

@@kesiyaxavier2554 It's bad here. I don't know what country you live in ?

[@kesiyaxavier2554]

@@DeepMyst_Music oh ok..i live in the US

[@DeepMyst_Music]

@@kesiyaxavier2554 In the UK pay is quite minimal and depends on which company you work for but it's not much and it's not life changing, just basic really.

[@johncanillas8939]

Great vid! Just finished my interview. Quick and kinda dumb question lol but as a ramp agent do you ever get to talk to pilots and check out the cockpit and talk to them for a quick min? I’m in training to be a airline pilot and always love talking to pilots.

[@CitrusAviation]

Thank you! Yes, you might have chances to talk to them. Always focus on your job first. However,, you can talk to them in some situations. If it is at a smaller station before cleaning the plane you can talk to the pilots then. You might also have opportunities to talk to them if you are asked to delivery a Fuel Slip or NOTAK (Notice to captain).

[@johncanillas8939]

@@CitrusAviation awesome! I appreciate the tips. I just finished received an email last night that my application is moving foward and I will receive an email to schedule an on-site event day, how long did it take for you to get that email for the event? I still haven’t gotten it yet. Thanks!

[@Myroslav__]

@@johncanillas8939 did you receive your email?

[@titohuertas]

One month computer training, then you are training with a coworker, then you are on your own.

[@CitrusAviation]

That's a good way to put it.

[@steveandtracysweeney3037]

great video, I start Sept 8th MSP

[@CitrusAviation]

Thank you! Have fun and welcome to the airline industry!

[@ahmedkulowabdi821]

How I the going chief? How's being a ramp agent at msp? By the way ramp agents are divided into how many sections like bags team etc? Am starting my training tomorrow as a ramp agent at msp for WFS

[@patrickmulholland1840]

THANKYOU FOR YOUR HELP WELL DESERVED SUB

[@CitrusAviation]

It is my pleasure!

[@Chaotic_pandaa]

I just started with spirit cabin cleaner

[@CitrusAviation]

HavI fun and welcome to the industry!

[@Moosuby]

Cant wait to throw bags! I mean, i cant wait to gently stack them perfectly and neatly in a safe and efficient manner! Just got hired last week and start my classes on Monday. What kind of shoes do you prefer?

[@CitrusAviation]

Hahahahaha. Sheee, that is the part you don't say... For shoes they will either want you to use steel toed or composite toe safety shoes. I personally liked composite toe as it was lighter weight. Safety shoes are super important as they will save you from personal injury.

[@nayyoung9749]

Lol

[@youdigman]

😅😅😅

[@davidsmiths5471]

Are you still working on the ramp?

[@flozzieflozhub]

Hahaha 😆😆

[@viking670]

I got hired by Air Canada, have to go through the medical, background check, then my training starts in March. Question, when they check for drugs and alcohol for the medical, would 1 or 2 beers from the day before cause you to fail it?

[@tinafurler8279]

Alchol I don't believe so drugs yes what airport

[@beckerlegjames]

In my own opinion as I work for an airline. I’ve heard 8-10 hours between drinking alcohol and drug/alcohol testing.

[@CitrusAviation]

I would recommend sussing from alcohol for at least 10 hours However, alcohol can be detected in a drug test drank up to 16 hours before.

[@saifullahsuhaimi3955]

wish me luck for my ramp training

[@CitrusAviation]

🙏🏻

[@carolannmiles-hughes6222]

Trust me, for any real position at the airport, you are checked even for Bacteria in your background, before you are Hired Homeland Security and TSA. Now!

[@CitrusAviation]

Yeah, background checks are no joke. However, when you pass them it is very satisfying.

[@carolannmiles-hughes6222]

Why thank you. Add an Identity theft Passport through the Attorney General's Office and that is rock solid evidence as to who you are! Fingerprints,photos and all are instantly given to all Federal Agencies. Most people don't realize the State Attorney General is Fed. Have a joy joy day citizen! ;-)

[@TriniDB]

If you are first hired. How long and what are the days for training? I work full time but would like a part time ramp agent position to make extra money

[@CitrusAviation]

Training takes about two weeks for your initial online and ramp class.

[@ErvAlmighty]

Did u ever get a PT ramp position?

[@TriniDB]

@@ErvAlmighty I did but had to quit. They didn’t give me a schedule that works with my full time. I went through the 1 week training passed and everything lol. It was fun experience.

[@ErvAlmighty]

Dang that sucks, what hours are you Ft and what did they try to give you? I currently work 1am to 9am FT but they are fine with me being up to 1 hour late usually

[@TriniDB]

@@ErvAlmighty I work 8:30am 4:30pm MOnday -Friday. I took a week off my FT just to be able to attend the ramp training. Passed all of my exams with 100 and went to orientation the following week. In orientation they gave me a 3:30am-9:30am shift. They said they couldn’t change it since it was based on the availability of the trainer. All the good times were taken as well.

[@TheKingOF2020]

Do you have to travel at anytime and how's the schedule

[@CitrusAviation]

Some airlines such as Americans Airlines require you to attend a five ramp class. However, travel and lodging are provided.

[@CitrusAviation]

Work schedules vary drastically depending on station.

[@chirag6885]

Anyone working as a ramp agent at LAX?

[@CitrusAviation]

There are tons of agents at LAX! I'm sure there are a few who watched this video.

[@chirag6885]

@@CitrusAviation hope so someone please comment back here🥺🥲

[@josesandoval9437]

I had an interview yesterday at LAX, waiting for a call back/ email on when I begin training so I can fill up my 2 week notice

[@Aviation767]

hey, nice video!!

[@CitrusAviation]

Thank you!

[@charleyyoung262]

How do you get the knee pads?

[@paulkaszczak3445]

Audio cut off

[@CitrusAviation]

So YT hit the video with a copyright for one of the songs I used as background music even though it is royalty free music, lol,

[@francisjsantana]

If I receive new certifications for different aspects does my pay increase? Or will I be doing more work for the same pay?

[@slimanaitimini695]

Best wishes to you from Morocco

[@CitrusAviation]

Thank you, sir!

[@slimanaitimini695]

Welcome. I would love to work as a ramp agent in USA 😁💯

[@CitrusAviation]

@@slimanaitimini695 You can I’d you have a US citizenship.

[@Ivan-zc5iu]

Don’t you take a test after computer training ?? Is it hard or is it common sense stuff??

[@CitrusAviation]

Yes, after the computer training there is a written test. As long as you payed attention when you did your computer training, you should be fine.

[@airbus7373]

Does this work as a summer job during college? Or do airlines expect you to stick around longer?

[@CitrusAviation]

It depends. If the job says (seasonal or part time) then yes. Otherwise they are looking to hire long term.

[@airbus7373]

@@CitrusAviation awesome thanks for answering

[@CitrusAviation]

@@airbus7373 My pleasure!

[@zararkhan1762]

Hi can you please Guide me I am selected for Senior Cargo Agent in summit air in Canada do they give on job trainning.

[@CitrusAviation]

Oh nice! Do you have previous ramp experience?

[@rickymelendez8793]

I was a qualified plane captain in the navy. I was awarded plane captain of the quarter, safety observer and had the opportunity to be selected for a topgun detachment. Is the work regard ramp agents easier?

[@CitrusAviation]

While I am not super familiar with Navy ground ops, working the ramp can be a very challenging job and for many companies is considered entry level. While it is difficult at times I find it very rewarding.

[@nyc1164]

Audio went out between 2:07 to 6:14

[@CitrusAviation]

Yeah that was due to the song being used getting copy right claimed.

[@Captain_Ty]

My dream is to be a ramp agent

[@patlevv7382]

Y❓⁉️

[@CitrusAviation]

It's a good job.

[@slimanaitimini695]

You are welcome. Best wishes from Morocco

[@slimanaitimini695]

Try to creat a linkden account. They are a lot of job offer to become ramp agent

[@CitrusAviation]

@@slimanaitimini695 Thus is true. Another option is to check the airlines career websites as well.

[@damnshefine809]

Do bag runner do computer training or no?

[@CitrusAviation]

Yes they do. All ramp agents have too.

[@UcRaymond]

I went to be a ramp gent, what are the requirements

[@CitrusAviation]

Have a drivers license, be able to regularly lift 50lbs, good work ethic, and be able to pass a drug screening and FBI background check.

[@farhanabdulhamid4214]

Wow wow good Dalta brother good

[@CitrusAviation]

Thank you so much 😀

[@potatochips6131]

I wonder what's the latest education to be able to apply as a ground staff in an airport do u have to had at least high school education or higher?

[@CitrusAviation]

Hugh school grad is required as well as being at least 18 years old. Any other educations is not required.

[@potatochips6131]

@@CitrusAviation is it possible if I got working visa and apply for the job even though I have no experience at all? Since I live outside the country?

[@CitrusAviation]

@@potatochips6131 That will be difficult as most airlines operators and employers will not sponsor someone here in the US. If you were to pay your own way then it could work out.

[@potatochips6131]

@@CitrusAviation ah okay is it the same if I got like national certification/license and have experience in the same division in my country? (Will it be easier to get in the job still?)

[@ephraimugwu7533]

Please, a Godsent person should connect me with any airline as am very much interested in the ramp agents job🙏🙏🙏

[@CitrusAviation]

Apply for the job.

[@zaheersupreme2369]

Do we take a test after we go on the job training?

[@CitrusAviation]

At the end of the training there is usually some type of test.

[@metaviation]

RAMP AGENT AND DISPACHER ARE ALL DIFFERENT SECTORS

[@CitrusAviation]

Same industry. All are working to get the flights operated safely and legally.

[@ctbt1832]

I would do this, but the training is too long

[@CitrusAviation]

This is actually one of the easiest training for any aviation job so you may want to man up or look at another industry.

[@DoodaDifferent]

Do u need drivers license? To start ?

[@CitrusAviation]

A valid drivers license is a prerequisite.

[@aznbro5559]

Ha I almost went crazy half way through the training but I made it lol

[@CitrusAviation]

Sometimes it be that way

[@eman31683]

This is at DSM isnt it? also you dont have audio beginning 2 min 6 seconds

[@CitrusAviation]

Yes, it is at the beginning of the video. So Simone copyright claimed sone free audio and thus had to mute that portion of the video.

[@PackinPapi]

Buddy must work at msp or atl 😂 if you knew anything you'd know dtw has hundreds of new hires on the ramp, and we are one of the most strict stations delta has

[@CitrusAviation]

Most struck stations ,lol. The Detroit flight we received had always been one of the worst stations in terms of almost everything. We once got a flight where they forgot to send us the bags but had scanned them all on. 😂

[@laiglesiaventeacostar9457]

WHEN U COMPLETE U APPLICATION U GOT EM-MAIL U DONT QUALIFY THAT AGENCY NEED TO BE INVESTIGATIONS

[@parijilive]

Can a girl do that marshalling job ?

[@CitrusAviation]

Absolutely can do! We had several women who were amazing coworkers at my station!

[@coltonmathews2816]

Oh dtw and LAX improve pls

[@CitrusAviation]

^

[@syedirshadshah1288]

Alhamdulillah i am ramp agent from pakistan

[@CitrusAviation]

That is awesome!

[@Youngerick1990]

Looks like ATL in the video!!!

[@CitrusAviation]

It is in a large portion of the video!

[@JohnJohn-fq5bl]

Can female do this?

[@CitrusAviation]

Yes, women can totally be a ramp agent! In fact some of the best works we had were girls. It really is all about the work ethic one puts into the job and not who one is.

[@tuandriverga]

You can fly a plane after the "training"! you welcome

[@CitrusAviation]

Depends on how you define "flying" and "training" as even ATP pilots are always training.

[@REALFILMSTV]

You got alot of training due this month 😅

[@CitrusAviation]

Yeah. It is that time of year again.

[@laiglesiaventeacostar9457]

THA IS NOT FREE YOU HAVE TO PAY FOR GET HIRING OR KNOW SOMEBODY

[@savyvlog9973]

Please I need help with a company over there who can sponsor my permit to come over there I live in Dubai UAE.

[@CitrusAviation]

Unfortunately most airlines and contractors will not sponsor a permit.

[@julioquinteros6738]

It’s hard for people that they don’t speak really good English? Thank you

[@CitrusAviation]

Yeah, I do have a unique accent. May bad if it was hard to understand what I talked about in the video. Being able to read and write English is a requirement to become a ramp agent.

[@Moosuby]

Try anyway brotha!

[@mistyluv261]

i just got a job for a major at one of the largest airports in the us. i am an elderly person almost 300 lbs and not in the best flexible strength shape. do you think i will be forced to work inside the baggage area of the plane to load all the luggage or will they assign the younger stronger guys? i think this will be the funnest job ever. why do you think people leave? what do you hate about ramps? thank you!

[@CitrusAviation]

Yes, expect to be asked to work in the bin. It is expected particularly at smaller stations to rotate individuals through working in the bin. At the larger stations you bid for specific positions. People leave for better opportunities. That is what I did and am now a dispatcher.

[@ANTTEAMSMOKE]

Is the narrator deaf?

[@PAPIOSO908]

What the salary for this job

[@CitrusAviation]

Depends. Usually it is hourly pay.

[@Akhilesh-z6i]

You sound like lady mike tyson 😅.

[@CitrusAviation]

lol

[@patlevv7382]

🆒 ACCENT‼️❕

[@CitrusAviation]

Thanks, man!

[@Kernelss]

HOW DO YOU AVOID GETTING SUCKED IN ENGINE

[@ifeanyinwosu26]

Stay TF away from the engine when it's running.

[@CitrusAviation]

^

[@il94z12]

Don’t be an idiot. Plain & simple.