What You Should Know About Unboxing a Lectric XP 3.0 (Bonus! High-step/step-thru comparison)

[@EbikeEscape]

Does anyone else have a better unboxing experience? lectricebikes.sjv.io/YgMaRm Please consider using our link if you are looking to purchase any Lectric Ebike or accessories. All purchases made throught that link helps directly support Ebike Escape.

[@DCspace101]

My lectric xp 3.0 just arrived only 3 hours ago and I find this this upload to be very helpful and informative and I thank you for the upload. I'm waiting for my battery to charge and give it a test ride.

[@elite4916]

Brought 2 for me and my lady best purchase I ever made with a bicycle omg love these bikes

[@barryglickman8976]

This is by far the best video I have looked out. it showed me everything i was having trouble with.

[@MumfordJim]

Glad that this unboxing was shorter than many of your unboxings. It is nice that they have a torquing list. Reminding people to check things is a good idea. Many of us are in a hurry to ride. Thanks, have a great New Year.

[@EbikeEscape]

Happy New Year! Just a note our other unboxings are live and the real benefit is for viewers to ask questions. But yes they are longer given we don't have the magic of editing.

[@evanpetersen4016]

This looks like it'll be nice and easy, now i know what to expect. Waiting for mine to arrive, being my first E-bike, I'm really excited!

[@ocstrangeness]

Just got mine today. Battery removal: Turn it towards the front, push the key in, then turn it again and the pin will move inwards and unlock. Pretty genius to put the battery inside the frame!

[@martinworkens6130]

My battery will not slide out!

[@ericfoster578]

Extremely helpful information!

[@kristygustafson6462]

They packaged the bike real well !! Perfect condition ❤

[@EbikeEscape]

Glad to hear that

[@skydancerforever]

Not so. Mine came damaged so bad it was unridable and damaged in multiple places. Packaging was one of the problem besides production issue's. To small of a box, not enough protected foam, bike came folded. Most folding bikes by other companies are shipped unfolded in larger boxes to protect them better. Not Lectric?

[@karvind]

One of the underrated Ebike KZbinr… love your videos man.

[@EbikeEscape]

I appreciate that!

[@karvind]

@@EbikeEscape so, some hackers are trying to contact your viewers.. please leave a warning video or something.

[@okashn4066]

Lets gooo. The video i’ve been waiting for.

[@augustosandoval]

Amazing video, one of the best that I saw so far.

[@musicoverllife2]

Thanks for showing both of them. Was literally thinking about that. Subscribed

[@CarlosMazz]

Probably I will buy mine tomorrow and I will definitely use your link, Thanks for the video.

[@EbikeEscape]

Awesome thanks!

[@calamityj5359]

Thanks, guys! My Lectric 3.0 just came today ... looking forward to cruising soon!

[@EbikeEscape]

Good luck and ride safe 👍

[@peziki]

Thx for vid. Ordered & awaiting my xp 3.0. If you've decided to buy one, the tel ordering is slow; waited in a que up to 30 mins. Tried to email Lectric multiple times w/o any response, useless, no reply at all. KZbin vids have been best sources to answ questions.

[@mrs.c5471]

How strange, I ordered my bike and accessories. Was sent notifications from the company everytime something was sent/shipped. I’ve had several questions that I emailed, and they have responded promptly and professionally.

[@jorgevillarreal3052]

BTW, One not huge, but significant diference between the Black (HiStep) and the Stepthru (white model) is the that the clearance form the pedal stem to the ground is higher on the Black (Hi Step) model. If you go off trail, that is significant to avoid getting high centered.

[@Oopsie26]

So your saying the pedals will more likely hit on the high step then the step thru?

[@jorgevillarreal3052]

Oopsie1226, Thanks for asking the question. I have now corrected my initial (and mistaken) posting. So, the bottom line is that the pedals are closer to the ground on the step thru; with the black 3.0 having higher clearance... thus, in my opinion being a better choice if you do some off road trails, etc..

[@sbukosky]

Mine came two weeks ago in the subzero weather. I unboxed it ok, but could not get the battery out! I wheeled it into my kitchen and let it warm up a few hours and then I got it out. Two of those stick-on pads rolled up and jammed it. This was the 14Ah size. One I pealed off the pads, I can get it in and out pretty well. The speedometer connector also was to stiff and hard from the cold to connect. Once in the house it snapped together easily. I emailed customer service about the battery before I brought it inside to warm. It’s been over a week with no response. I was not aware of that packing between the front fender and tire. It made quite the racked until it came out! I though the brake pads were rubbing. I must say that on the step through, the key location is horrible. Road splash (salt) gets in the key hole. You have to get a feel for inserting the key or else lay the bike on the side or nearly so. I have to take the battery out after each ride as my garage is unheated. I weigh in the 240-250 range and the fork bottoms out immediately. The suspension seat works ok. I have 33psi in the tires but the ride is a bit harsh. The motor handles the hills in my neighborhood. I was concerned about that. For the money, I am pleased but am already looking for another ebike and hope my wife likes this 3.0.

[@EbikeEscape]

You can tighten up the pre-load knob on the left side of the fork. It should put a little extra tension on the spring inside to help it not immediately compress. Glad you are overall happy. The 3.0, and really all of Lectric ebikes, are great for the money.

[@Milesco]

_"I unboxed it ok, but could not get the battery out! ... Two of those stick-on pads rolled up and jammed it."_ Yeah, same thing happened to me! I had to peel off the pads, too. _"The motor handles the hills in my neighborhood. I was concerned about that."_ Yeah, that concerns me, too. Unfortunately, where I live is flat as pancake, so I can't really test that. But in a similar vein, one thing that concerns me is the top speed in throttle-only mode. My XP 3.0 only goes up to around 18 mph at most. It's supposed to be able to do 20. (I've seen some videos where they can do 21 or even 22.) It pulls fine in pedal assist mode, but in throttle-only, it seems weak. Acceleration is sluggish (especially above about 13 mph), and it tops out around 17.5 to 18 mph -- even less as the battery becomes partially discharged. (E.g., when it's at about 40 or 50 percent, the top speed in throttle-only mode is around 15 mph.) What are your experiences regarding top speed in throttle-only mode?

[@sbukosky]

@@Milesco mostly the same. I’ve had it to 28 while in PAS 5 and 7th gear. 31 going down the hill I was concerned going up. I bought a second one for my wife, so that says I’m happy with it, for the price.

[@Milesco]

@@sbukosky Thanks for your speedy reply! 😊👍 I just wanted to make sure that my less-than-awe-inspiring performance in throttle-only mode wasn't just my bike. If everyone else is the same, then I'm okay with it. I just don't want to be the only one with a clunker.

[@KevinRouth]

I received my bike and read all the directions. However, I could not get it to turn on. Because of your great review I found I needed to plug in the control panel to the battery. GREAT REVIEW! THANK YOU!

[@EbikeEscape]

Glad I could help!

[@tracyconley9951]

Mine came a few hours ago! No manual but I’ve been reading online. Glad I watched this-I was trying to charge it without taking the battery out. Is there an easy way to get the battery out-the bike was wiggling all over.

[@distler37]

I used your link for the mother's day special and got the 3.0 today in the mail. I hope you got the commission

[@EbikeEscape]

Thanks for your support! I appreciate it

[@manFromPeterborough]

for a 200LB rider, I recommend 27 rear and 17 front tyre pressure, I never take the sidewall press as gospel, it is the max press at max load. I used to ride a commuter style ebike that had 65 max, I used 50 on the rear and 30 front, the back wheel jumped like a basketball running over small stones (half marble size) 40 still bit rough, 30 bout right

[@EbikeEscape]

Thank you for the tire pressure recommendations. We change them based upon riding surface. But listing those out would be a bear.

[@manFromPeterborough]

In the MTB world, divide rider's weight by 7 for psi on rear wheel and 7 psi less for the front. I use divide by 8 for the 20x4 25 rear and 15 front. Jeremiah Macintosh weigh around 175 LBS and he uses 20 psi on the Lectric XP original

[@MrGriinch]

Im about 235, but am sharing it with the family. Should i go 32 on both just so they don't have to worry about remembering too add or lower air?

[@manFromPeterborough]

@@MrGriinch The front should always be lower than rear cos there is less weight on front wheel

[@NCOLON7545]

Great Video!!!!

[@EbikeEscape]

Glad you enjoyed it

[@grumpykat2909]

I know the Step Through (ST) pedals are lower than the Standard. I'm concern on turns (especially pedaling through turns) that the pedal to drag on the ground which seems to be a safety issue. Have you encountered this? What are your thoughts? Since it's lower, how is the control, handling, ride differ compared to the Standard? And It appears the standard is structurally stronger and safer. What are your thoughts?

[@EbikeEscape]

I personally haven't had any pedal strikes but I also try to keep pedal even when cornering. If that's a concern then I think it's fine to go with the standard frame. I think control, handling, ride are indistinguishable. No idea on structurally safer - double check the weight limits. They would have both gone through the same testing.

[@grumpykat2909]

@@EbikeEscape Thanks for your quick response. It really helps. 🙂

[@bbyrd500]

In anticipation of my bike arriving, I wanted to watch this vid- I can tell you already that i have received the “holiday package “ except in pieces. Once my bike a and trailer arrives, it looks like I will need to install the upgraded headlight and seat. Bah Humbug 😢 other than that, Im stoked!

[@timothycreamer8610]

Where can I buy an aftermarket battery for the 3.0 High-Step model?

[@infinitee3991]

Does it come with tools?

[@GraniteChief369]

"Look for minimum and maximum insertation range", oh boy, had to laugh. 😊

[@VideoTalentNH]

Great video, guys ! I have a question .. we have a bike (tent) trailer which attaches easily to the rear of our standard bikes. We're not able to fit the connector onto our Lectric bike. Is there an adaptor or something ? Really appreciate your help ! -Mike

[@EbikeEscape]

Hi Mike, would have to see exactly what you're looking at. Maybe check the Facebook group.

[@elite4916]

My 3.0 only goes 16mph just brought 2 of them recently there supposed to go 20mph can someone help me plz

[@jeff-sq4fe]

I DIDNT SEE A LINK ON YOUR CHANNEL TO ORDER THE TORQUE/RATCHET SET 😥😥

[@EbikeEscape]

Our apologies. Here is a link to the basic torque set and the pocket ratchet setup: Torq Stick: amzn.to/3H74D7r Pocket Ratchet: amzn.to/3W7Hc1M Both are affiliate links.

[@tbone45040]

just got mine this morning! i got it put together easily within an hour. it's SO sharp looking. bit what i cant figure out is i cant find a manual included. can u tell where they pacck it in the box?

[@EbikeEscape]

The manual is online now. Here is a link to it: help.lectricebikes.com/article/lzlpwtbyer-lectric-user-manuals

[@tbone45040]

@EbikeEscape yes i've been going through it online. thanks! i emailed lectric so hopefully they'll mail me one.

[@marvhaveman2930]

hey guys my battery will not come out ..I can get the pole to turn in BUT battery will not release

[@vmobile890]

Stoped at the 8:37 minutes of unboxing . I guess that the difference from other Lectric boxes thanks . Also really have enjoying my box now after a few years .

[@VIDEOHEREBOB]

Hi Folks, I wish you/all e bike manufacturers could offer a spec. like "Maximum Rideable Incline." It's hard to tell how steep of a hill you can go up before you have to walk up. Thank you for listening and your reply.

[@EbikeEscape]

If you watch our full reviews we put the hill specs on the screen. So hopefully that can help a little bit. Rideable incline would be an interesting spec. There are a bunch of variables that effect that, so might be hard to dial that in to a standard.

[@VIDEOHEREBOB]

​​​​@@EbikeEscapefirst. Really tough to decide. Senior, Old School. What hill incline means walking up only? ...lol! Thank you. $500 to spend. May I ask for a couple suggestions? Appreciated.

[@qwmf05gcpt42]

Should I get this or the Cafe Cruiser?

[@EbikeEscape]

Decide what style of ebike you want first, the frames are completely different.

[@skydancerforever]

I just unboxed my NEW XP 3.0 and it came out looking like it was a used bike. Rear tire off the rim, rear tire flat, damaged folding frame handle, damaged front fork leg, Paint scuffs and chips in 4 places, some down to bare metal! Nicks on the underside of the brake handles, etc etc... Terrible company to deal with if you received a damaged bike too. They have a no RETURN policy even on damaged unridable bikes? At least until you take legal actions then they change there tune. All kinds of dissatisfied customers on there web site and here on youtube right now. Not just me.

[@nighter7881]

I’m a little worried it might get stolen if I’m not home when they deliver it does it show that it’s an ebike??

[@EbikeEscape]

It does. I think the pure weight and size would deter most people. You can always have it held at a Fedex location and pick it up.

[@FubarMike]

I'm thinking of buying this bike very soon. If I take it to a bike shop to make sure things are all right with it is there anything specific I have to ask the bike shop in terms of service to provide?

[@EbikeEscape]

No. Any local bike shop will check all the standard items (wheels, brakes, etc....), which are all standard bike items. Nothing special is needed to be checked by them.

[@curtiswells2160]

Don't hate me for asking this. What happens I you exceed the weight limit?

[@EbikeEscape]

Depending on how much past, you could cause the motor to have some overheating problems on hills and sustained loads. Also at a certain point you could cause frame issues.

[@curtiswells2160]

@Ebike Escape thank you for your response. You saved me a lot of time and money.

[@jeff-sq4fe]

I JUST RECIEVED MY 3.0 LAST WEEK. THERE WAS NO CHECKLIST IN THE BOX. I COULDNT GET MY HEADLIGHT TO WORK, DESPITE EMAILING THE COMPANY, WHICH NEVER REPLIED (prolly cuz of holidays). Is there some trick to getting the headlight to turn on ??

[@EbikeEscape]

Holding down the “+” button for a few seconds should turn it on. A indicator headlight will turn on, on the display. The rear light should also dimly light up. They went away from a physical manual with this bike. The one we reference in the video is in the manual available online. Link is in the video description.

[@Milesco]

Also make sure the battery power key switch is turned on, and make sure the LED display connector is connected.

[@rudereid]

Do you put air in the tires?

[@EbikeEscape]

For sure needs to be checked and topped off

[@DrDennis]

Can you charge battery while in the bike??

[@EbikeEscape]

Yes. There is a port on the side of the downtube that allows you to charge the battery on or off the ebike.

[@HottieHottieHottie]

​@@EbikeEscapeis there harm never taking the battery out?

[@Space-xf5xr]

Also love how they dont show how to do the latches nice

[@mikedeitz2924]

clip the straps off and release tape ,, than all you need to do is run your hand down the side in between the cardboard like a knife to take the sides away and no need to LIFT the bike out.

[@EbikeEscape]

This is what we normally do. However we wanted to save the box for some fort building.

[@mikedeitz2924]

@@EbikeEscape when I was typing I wondereed that you might want to save it. Should have added it. Good video thank you. Own a 3.0 . .

[@YoungFamAdventures]

What is the damn truck to getting the battery out? Ugh

[@EbikeEscape]

Did you unlock and remove the key? Make sure the locking pin is in.

[@YoungFamAdventures]

@Ebike Escape yes, operator error 🤣🤣 Thank you for the reply

[@josephgeorgeejr7039]

Fedex customer ratings should be fedup!

[@jeffmacey6482]

🙋🐈‍⬛

[@horacevu]

Technical question for you, will the BOX fit in the trunk of a 2014 Toyota Corolla?

[@KathieGunderson]

I ordered mine in July. Started out in Trenton, then went to Phoenix and Olathe Kansas, where it disappeared. They have no explanation for this. Sending out a new one. Ummmmm that took six weeks just to create a label. Got the bike today. Back tire has a hole in it and won’t hold air. I live in Minnesota so I guess I will ride mine in the spring. Worst customer service ever. I want my money back and my bike. Cannot talk to anyone.

[@PhilipStratton]

I just bought 2 bikes. 3 of the 4 tires were ruptured. They obviously have a shipping problem where the tires are being over inflated or their transportation carrier is having a pressurization issue.

[@sideshowdrummer]

What you should really know about this company is it's an Arizona you cannot test drive a bike the return policy is very very very very strict. I don't know who's buying a bike without test driving it or getting comfortable with it. But what I do know is the company's making a lot of money off of these KZbin promos and giving away bikes for these KZbinrs that are telling people about these bikes

[@EbikeEscape]

You can go to their shop in Phoenix and test ride. They are also opening up stores in select locations to help with this even more. We know the DTC market is not for everyone. But it is a way to keep the cost down. I would also argue that if a company was selling a bad product, no matter their marketing, they wouldn’t be making a lot of money. Check out their Facebook groups (not run by Lectric) for a good idea of what to expect from owning one. Do not just take our word.

[@Space-xf5xr]

Taking battery out is pointless dont take it out literally just messes up its friction they added to keep it from moving everywhere

[@goodh2o]

Mine looked like FedEx dragged it behind the truck. No real damage, though.

[@EbikeEscape]

The post holiday shipping can be rough. Glad it made it with no real damage!