when you rob a big tech company, but the employees are...

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Joma Tech

Joma Tech

Жыл бұрын

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Пікірлер: 3 100
@jomakaze
@jomakaze Жыл бұрын
Check out Exponent for interview prep, I think it's really good: joma.tech/interview
@iamme3909
@iamme3909 Жыл бұрын
I'm gonna rob you joma🙃
@_Shinjini_Ghosh
@_Shinjini_Ghosh Жыл бұрын
Finally you are back after a long time.❤️❤️
@PRITAM_KUMAR_RAUT
@PRITAM_KUMAR_RAUT Жыл бұрын
Video uploaded 21 minutes ago But this pinned comment is 35mins old. Mr Hackerman
@YokoYokoOneTwo
@YokoYokoOneTwo Жыл бұрын
What is filing a ticket to IT?
@PRITAM_KUMAR_RAUT
@PRITAM_KUMAR_RAUT Жыл бұрын
@@YokoYokoOneTwo If there's any Issue with your work device, or want to have access to certain database or webpage, then we're required to raise a ticket to IT team. Only after there permission(theyll give a ip address) we could do so. If permission is for a really encrypted or the resource which employee is asking should not be asked then IT team could escalate the ticket to managers and their heads. Hope you're clear?
@JeffSu
@JeffSu Жыл бұрын
the IT department after hearing about this: "you're welcome"
@Disclozure
@Disclozure Жыл бұрын
The worse thing is it's always us 1st Liners that get the shit when its 3rd liners who take forever 😂
@Dreijer94
@Dreijer94 Жыл бұрын
@@Disclozure 100% accurate, lol. I worked my ass off in 1st line to get out of there and become "something". It was always the 3rd who took forever and we had to deal with SPOC.
@Roygasm
@Roygasm Жыл бұрын
Me changing his ticket to low priority because he was an ass to me one time. That'll teach em
@user-se6rv5rr6i
@user-se6rv5rr6i Жыл бұрын
Let me guess, they are called Roy, Moss, & Jen. And they're banished to the 3rd basement.
@pinkplayspkmn5011
@pinkplayspkmn5011 Жыл бұрын
😂😂😂
@bigounce5700
@bigounce5700 7 ай бұрын
"I received both of them", it's too relatable with 2 factor codes
@mistrsynistr7644
@mistrsynistr7644 Ай бұрын
I have 6 different authentication apps and one sent via text for work. I feel the pain. Still have no clue why we can't just have one...
@nikenit
@nikenit 5 күн бұрын
Especially when only the "newest" one works. And you get them at the same time. And you get only 1 try, so if you enter an incorrect one, you need to request to resend the code...
@mae3409
@mae3409 Жыл бұрын
For real tho, when I was working as a cashier for a small grocery shop, one quiet afternoon, a guy came in as I was alone (my boss upstairs) and pulled a knife and asked me to open the cash register. I had both my hands up and said I couldn’t because I needed the key and I wasn’t qualified to have it. I begged for a while and proposed to call my boss upstairs to open it but he didn’t want me to use my phone, obviously. After a minute or two, he just gave up, probably seeing a customer arrive in the shop and he left without hurting me. Scariest sh*t I’ve ever been through. I realized later that I could easily have opened the cash register with a simple command on the screen but I completely forgot in the heat of the moment.
@KyranSparda
@KyranSparda Жыл бұрын
Ask him if he wants to swipe his card, tell him the cash register only opens if there's a transaction. Charge him $0.01 and let him tap his card or pay with his mobile app. If he did, he's fucked because now you have his banking details and home address. Most criminals aren't smart. 😂 If he doesn't have a card/phone. Just ask him to take the entire cash register with him. Little that he knows, you placed one of those SIM card GPS tracking device you can buy from Amazon inside of it, + another Airtag. Now he's bound to go to some shaddy place to crack it open. When the cops arrived, his current location is probably just one GPS search away. Probably still lugging around that heavy cash register on the run like an idiot. 😂 Either way, he's fucked.
@Sac-chan
@Sac-chan 11 ай бұрын
​@@KyranSparda that's pretty clever actually
@seabassjames8222
@seabassjames8222 11 ай бұрын
​@@KyranSparda Would the drawer open for a card transaction? I thought the drawer would only open for a cash transaction
@KyranSparda
@KyranSparda 11 ай бұрын
@@seabassjames8222 That's the point. They're either too stupid or too anxious to think about the details at that moment.
@HongFeiBai
@HongFeiBai 8 ай бұрын
@@seabassjames8222it won’t open unless you request for cash back.
@HandlelessTML
@HandlelessTML 2 ай бұрын
Receiving two 2FA texts because the first one didn't send fast enough is actually very relatable
@richardhockey8442
@richardhockey8442 Ай бұрын
trying to install microsoft authenticator app on a phone, and the install requires you to sign in to an account, which requires the microsoft authenticator app to verify the sign in. (when you have it installed and set up on another phone which you don't have any more)
@jolecaes2517
@jolecaes2517 13 күн бұрын
​@@richardhockey8442a modern sisyphean tale
@just_HAZEN
@just_HAZEN 8 күн бұрын
​@@richardhockey8442shit like that is the worst. Or when they send a text to a phone number you dont have anymore, but you need to sign in to change the phone number...
@hyacinthtiger62
@hyacinthtiger62 3 күн бұрын
​@@richardhockey8442Unlinked an old phone number from my Microsoft account. MS Rewards wouldn't let me authenticate to redeem the reward. Tried to add the new phone number and it sent a text to the deactivated one...
@Khangst
@Khangst Жыл бұрын
“Im not gonna leave this place empty handed” Leaves gun 😂
@kaeaedwin7937
@kaeaedwin7937 Жыл бұрын
Everytime I visit my parents house 💀
@CanadianWolverine
@CanadianWolverine Жыл бұрын
You think a Code Monkey would realize its not loaded, a replica to boot, and untraceable? Robber only needed it for intimidation, once it served its purpose, he was done with it as the snacks were worth more. :P
@EAster33
@EAster33 Жыл бұрын
Nah them snacks are worth about $50k lmao, they buy the goood stuff
@DJGaming35744
@DJGaming35744 Жыл бұрын
"Leave the gun, take the cup of noodles"
@tiaprocelius2226
@tiaprocelius2226 Жыл бұрын
Yup. Gun can't feed him
@thejus299
@thejus299 Жыл бұрын
As an IT service desk guy I can confirm it will take a week.
@centerfield6339
@centerfield6339 Жыл бұрын
IT: the only department that treats you like a bronze-tier customer every time.
@janvrabec3401
@janvrabec3401 Жыл бұрын
You just suck then. All of our IT providers deliver in a while. Need office upgrade? Done in 15 minutes remotely without even disturbing you.
@ADthehawk
@ADthehawk Жыл бұрын
@@centerfield6339 most of the time it feels like they are the customers though.
@ChemySh
@ChemySh Жыл бұрын
a week to... get a reply that "this needs to be escalated to L2" FFFFFFFUUUUUUUU-
@thejus299
@thejus299 Жыл бұрын
@@ChemySh will attach the error screenshot and transfer it to the L2 team.
@felisd
@felisd Жыл бұрын
When he said, "I have to file a ticket with IT," I legit yelled, "NOOOOOOOOOOOOO!!!!!!" 😆😆😆
@rohansampat1995
@rohansampat1995 Жыл бұрын
This is a testament to how good data IS protected, when its not deliberately given out to partners.
@SL-lz9jr
@SL-lz9jr 2 күн бұрын
Lol the one huge caveat. Data brokers. Internal staff don’t have it but data brokers do. Lol
@PoojaDutt
@PoojaDutt Жыл бұрын
Hahaha “I don’t have read access” and “I don’t know how” are the two most common phrases I use at work 😅😅
@apersonyoudontknow3346
@apersonyoudontknow3346 Жыл бұрын
Haha access
@pratyakshyt
@pratyakshyt Жыл бұрын
Fr
@souljaunt3291
@souljaunt3291 Жыл бұрын
😂
@AITreeBranches
@AITreeBranches Жыл бұрын
I bet your manager is the "Postponer", when you need a half hour review meeting to deploy your project, but he postpones you weekly for 5 months until the client raises a complaint with him and you have an urgent half hour meeting to discuss your soft skills and the bad communication with the client, where you manage to squeeze the code review to deploy the project that caused the whole confusion. I swear to God, sometimes it feels like I work in Kafquesque office, everything is possible and impossible at the same time.
@Secretzstolen
@Secretzstolen Жыл бұрын
@@AITreeBranches omg wow. I thought I had this experience because I work in fintech, I didn't know tech-tech is just as bad wtf 😩😭😭😭
@colin8696908
@colin8696908 Жыл бұрын
When you hack a company, and then you realize you know more about the company infrastructure than the people working there so you just apply for a job instead.
@sarowie
@sarowie Жыл бұрын
yeah, that is a good one. And quickly you realize that the company is not lacking technical skill, but proper management. You can sit 4 hours in a pointless metting to get paid or to your job and get yelled for using you-tube to look up relevant information. Assuming relevant website are not locked for containing "hacking". Or as an electrical engineer: Try to search "mating connectors" or "gender changers" followed by "master slave flip flop".
@samahirrao
@samahirrao 10 ай бұрын
Lol that can be true.
@capn
@capn 10 ай бұрын
Pretty sure that happened to Twitter last year :p
@volgg
@volgg 7 ай бұрын
LMFAO
@arghyaprotimhalder5592
@arghyaprotimhalder5592 7 ай бұрын
​@@samahirraoor sell the data
@adamtarnowski343
@adamtarnowski343 11 ай бұрын
One of the software companies I worked for went under because we did *exactly* what we were told by the CEO, so if you are a robber, consider staying with banks and jewelers because in tech getting us to do what we're told is just the beginning of your problems.
@MelissiaBlackheart
@MelissiaBlackheart Жыл бұрын
"Should I put this on my performance review?" I feel that in my soul.
@blueredingreen
@blueredingreen Жыл бұрын
"You both met expectations for what employees should do when being robbed. Unfortunately, we expect employees here to exceed expectations. We'll have to give you a warning for not meeting the expectation of exceeding expectations."
@mastahshonuff
@mastahshonuff Жыл бұрын
So real
@georgri
@georgri Жыл бұрын
So painful 😖
@danielrodrigues4903
@danielrodrigues4903 Жыл бұрын
Amazon in a nutshell 😂
@lunotarr
@lunotarr Жыл бұрын
"what's the difference between the duck?" (c) postal
@YoungSlim51
@YoungSlim51 Жыл бұрын
Came here to type this lol
@52flyingbicycles
@52flyingbicycles Жыл бұрын
For once, cyber security actually did its job.
@daslynnter9841
@daslynnter9841 Жыл бұрын
So you're telling me, the point of cyber security is to lock people out of their own information, in case somebody points a gun at them and tries to get it through them? That's like the TSA of cyber security
@52flyingbicycles
@52flyingbicycles Жыл бұрын
@@daslynnter9841 the point of cyber security is to prevent unauthorized access to information. The engineers only had access to the exact data they needed to complete their jobs, no more, so that even if they are compromised (usually by a hack) the damage is minimized
@PrncLk
@PrncLk Жыл бұрын
Yup but the sad thing is, such systems should be everywhere in place, not only at big companies. I don’t care how big the company is when it got hacked and everyone has my data. Security is needed if you work with user data
@thenilusss4911
@thenilusss4911 Жыл бұрын
@@52flyingbicycles In theory, cybersecurity works, but in practice it has a devastating effect on the speed of development and leads to more security problems. Most of the time, for example, you don't even have the right permissions to do your stuff, and you have to wait until you can do something (every time). The person who gives you and everyone else access rights eventually gets so exhausted that they give everyone full rights to reduce requests. This happens in every big company and leads to slow development speed and big security problems. Another thing that works well in theory but doesn't work in practice is having to change your password every x days. This is insecure because everyone will choose very simple, insecure passwords because no one wants to remember new, complex passwords every x days. In most cases, security is so overengineered that most software developers use extremely insecure workarounds to get the job done. Sometimes you can only solve a problem with workarounds because security prevents you from doing it in a secure way, and that leads to even bigger security problems.
@52flyingbicycles
@52flyingbicycles Жыл бұрын
@@thenilusss4911 I can personally attest to the third paragraph. My company makes me change passwords every 3 months. But the login is set up in such a way I can’t use a password manager. So I just make infinite reproductions of the default password. If a strong password hasn’t been compromised by some sort of data leak, it’s good for practically forever. Another login I can use a password manager, but I use it far less frequently so about half the time I go to use it, it wants me to update the password. Which takes a lot of time. I also have to input my password multiple times, including manually, to check that email. So I just never check my email.
@jackedattack8781
@jackedattack8781 Жыл бұрын
As a worker in a big bank, I am strangely comforted that our most common problems are all shared by big tech XD
@hcblue
@hcblue Жыл бұрын
We all know the first engineer knows the IT guy and could've fast-tracked the ticket, but no one found out until after the 4-hour prioritization and backlog grooming meeting.
@thatoneguy5583
@thatoneguy5583 Жыл бұрын
“EVEN I KNOW THAT WILL TAKE WEEKS!” I work as an IT, that part made me smile and laugh. Cause he is not wrong.
@ChrisShockz
@ChrisShockz Жыл бұрын
You work as AN IT? You work as an Information Technology. Weird.
@ninjag-o-g3150
@ninjag-o-g3150 Жыл бұрын
@@ChrisShockz Information Technician* I'm pretty sure. Been a while since I've even thought of that acronym
@euphisa8127
@euphisa8127 Жыл бұрын
IT is so hard to learn. How was your experience learning IT?
@thatoneguy5583
@thatoneguy5583 Жыл бұрын
@@euphisa8127 alrighty, so….Take a LOT of notes, don’t be worried to bring a lot of note books, you’re there to learn, not to forget things. It took mostly 2 years. Cause it’s a pro school just specifically for IT, so skip all the boring stuff that I literally don’t need. From what I can tell, it’s easier if you just go and actually do fix things, I learn better if I see how to instead of hearing it. Only issue is exam is hard when it comes to answering questions, but better when you get to fix/build the computer parts and point out the issue. Then there’s the one classmate that complains that “I KnOw hOw tO fIx iT! i bUiLd mY oWn cOmPutEr!” then left the class, to be fair, he tried his best, but got pissed off cause I got a better score than him on a exam while I never build a computer nor a computer genius before all of that.
@euphisa8127
@euphisa8127 Жыл бұрын
@@thatoneguy5583 Oh thank you! I'll take lots of notes. Currently my notes are half-assed cuz i hate note-taking
@omnimode4804
@omnimode4804 Жыл бұрын
Performance REview: Worked under immense pressure and handled conflicts gracefully using effective communication. Results was win-win situation and the client was happy with the compromise(snacks). he will be back for more.
@andrewoliver96
@andrewoliver96 Жыл бұрын
"he will be back for more". This cracked me up hahah
@bird5119
@bird5119 Жыл бұрын
this deserves a pin
@davidbujosa
@davidbujosa Жыл бұрын
JAJAJA
@hkia7893
@hkia7893 Жыл бұрын
🤣🤣 positive feedback from client
@akjowik
@akjowik Жыл бұрын
LOL!!
@slippinslidewayz
@slippinslidewayz Жыл бұрын
Dude, you're pretty on point. It's the same with accounting. We may have access to every account, but no access to payables. It's a great thing though because that prevents a substantial amount of fraud that could take place. Sure not all, but it's a really good measure. There are generally three or four levels of approval for each payment made, no matter how small.
@njineermike
@njineermike 11 ай бұрын
This is actually a smoother and easier process than our company makes us go through to attach a second monitor.
@reiito8727
@reiito8727 Жыл бұрын
1:08 "I received both of them" LMAO so subtle yet so funny.
@cadekachelmeier7251
@cadekachelmeier7251 Жыл бұрын
I was expecting him to type in the wrong one and have to send it a third time.
@Harry-xr3lu
@Harry-xr3lu Жыл бұрын
Glad someone else saw this
@fouadmajidi2568
@fouadmajidi2568 Жыл бұрын
@@cadekachelmeier7251 same expectation
@garrycotton7094
@garrycotton7094 Жыл бұрын
@@cadekachelmeier7251 Same!
@ashVGF
@ashVGF Жыл бұрын
underrated XD
@kofifiadjoe5013
@kofifiadjoe5013 Жыл бұрын
Cant believe I felt like I was watching three people in a room. Great acting Joma
@tharrrrrrr
@tharrrrrrr Жыл бұрын
Wait. That was at least two people, wasn't it?
@kaenz18
@kaenz18 Жыл бұрын
WAIT THIS IS SO TRUE
@km077
@km077 Жыл бұрын
@thargenediad It was actually 0 people. That's how extremely efficient he made it.
@caixiuying8901
@caixiuying8901 Жыл бұрын
people usually say that all Asians look alike Joma looks like three people
@chimeratechgaming9091
@chimeratechgaming9091 Жыл бұрын
Bruh, didn't notice that it wasn't atleast two different people til I saw your comment lol
@JohnDemetriou
@JohnDemetriou 6 ай бұрын
The slack notification actually made me check my slack
@Khari99
@Khari99 Жыл бұрын
Receiving both 2 factor auth texts at the same time in a stressful situation is top tier.
@ELLIOTCHOY
@ELLIOTCHOY Жыл бұрын
my equity hasn’t fully vested yet 😂
@winningtech5
@winningtech5 Жыл бұрын
Ohh wow. This is the real Eliot choy, with he's comment hidden. Hello Eliot, really love your content.
@stone3233
@stone3233 Жыл бұрын
This is so much relevant to me right now, have to wait for a vesting period of 3 years 😂😂😂
@MarcoAshford
@MarcoAshford Жыл бұрын
Next video, when you rob a big tech company. Walks into the office carrying a gun, then you see the entire build is empty. Because Musk and Zuck fired them all.
@faisal181
@faisal181 Жыл бұрын
its how I feel every day when I am working tilll midnight .. .
@shravani2922
@shravani2922 Жыл бұрын
Elliot when will you start uploading again?
@kanden27
@kanden27 Жыл бұрын
Separation of duties is made for this exact situation. Also to prevent fraud too.
@davidlee588
@davidlee588 Жыл бұрын
That’s why joining a small company is quite valuable 😅
@anonypersona3189
@anonypersona3189 Жыл бұрын
Tell that to the IT admins
@mityaboy4639
@mityaboy4639 Жыл бұрын
well, it would not have solved the case if the guy’s read access would be still available. then the data would be exported and handed over to the guy with the bumm-bumm stick
@TPixelAdventures
@TPixelAdventures Жыл бұрын
@@mityaboy4639 he'd have read access, but dumping the entire database would have triggered a monitoring red flag and caused the activity to be put on hold until his manager reviewed and approved it...and that would probably mean escalating it to the CTO and CISO as well, since it's unusual user behaviour and needs to be audited for security reasons. life is pain.
@iyziejane
@iyziejane Жыл бұрын
Also so people can get jobs for their friends
@YeshuaIsTheTruth
@YeshuaIsTheTruth Жыл бұрын
Haha he left his gun for some snacks! And that last line was killer!
@knuxuki1013
@knuxuki1013 Жыл бұрын
I think you did an amazing job making this situation frightening
@richardslingwine3197
@richardslingwine3197 Жыл бұрын
I've been in IT 33 years, that was funny as hell! I'll just do the work myself or do without rather than put in a ticket. They're just going to route it back to me anyway.
@MaxPower-ke5rq
@MaxPower-ke5rq Жыл бұрын
😂 that’s messed up
@CognizantPsyche
@CognizantPsyche Жыл бұрын
This guy ITs.
@mademax1
@mademax1 Жыл бұрын
My manager and director hated that I was never using tickets... they knew I was productive cuz when they needed somethingbI always got it done fast... but I forgot to post every ticket like every day...
@TGameDev
@TGameDev Жыл бұрын
This is so true!! Site will go down, escalation goes to the team, they send it back: "did you try clearing the cookies and cache?" "... all 700 of us? Because that's about how many tickets we've got specifically regarding your servers."
@g0d5m15t4k3
@g0d5m15t4k3 Жыл бұрын
The part where you say the ticket gets rerouted back to you. God, that hurts my soul. I've had it happen so many times.
@Waallss
@Waallss Жыл бұрын
The fact that I'm actually feeling nervous for these guys..
@RealPi
@RealPi Жыл бұрын
Haha ikr?
@neppe4047
@neppe4047 Жыл бұрын
it's the music
@WillKlein
@WillKlein Жыл бұрын
It could also be that getting access to customer data should be next to impossible.
@RomanvonUngernSternbergnrmfvus
@RomanvonUngernSternbergnrmfvus Жыл бұрын
It’s big tech they are worse than corporate lawyers and tobacco companies
@firte3899
@firte3899 Жыл бұрын
the 2fa bro
@BurstingVeins1
@BurstingVeins1 8 ай бұрын
"My equity hasn't vested yet" killed me 🤣
@antuancaraballo9691
@antuancaraballo9691 Жыл бұрын
Oh man this made my day, great job!
@larontyson
@larontyson Жыл бұрын
You gotta appreciate all the small details he puts in, like the dating app texts lol
@qwertz12345654321
@qwertz12345654321 Жыл бұрын
Hey u up?
@kawaiisenpai6999
@kawaiisenpai6999 Жыл бұрын
Anna Hinge and Anna 2 Hinge were my favorites
@david.ajetomobi
@david.ajetomobi Жыл бұрын
@@kawaiisenpai6999 that thing killed me
@aadika45
@aadika45 Жыл бұрын
I thought I am the only one who put the app name behind the girl's name 🤣😅
@xboxboy6329
@xboxboy6329 Жыл бұрын
Hey u up
@JAN0L
@JAN0L Жыл бұрын
After that when they report the whole thing to management they get an email "Thank you for participating in our security initiative. This was a simulated robbery meant to raise awareness of the issue of robberies and data extortion among our employees..."
@gokbay3057
@gokbay3057 Жыл бұрын
"That said, we won't be returning your snacks."
@magicrainbowkitties1023
@magicrainbowkitties1023 10 ай бұрын
That sounds like the quickest way to lose half your workforce ngl
@basteala525
@basteala525 10 ай бұрын
@@magicrainbowkitties1023 Oh give it a few years...
@whimsicalchronicles8798
@whimsicalchronicles8798 7 ай бұрын
@@magicrainbowkitties1023 give it a few years and most workforce in general is either going to be replaced by illegals they can pay peanuts to hire or replaced by AI
@dabestgrimmreaper4
@dabestgrimmreaper4 6 ай бұрын
@@magicrainbowkitties1023 until you realize the other half doesn't give a flying fuck as long as you pay them...
@rorygiambalvo2955
@rorygiambalvo2955 Жыл бұрын
I work in special projects and the amount of times I've had to tell someone, "I don't know how to do that" or "I haven't been given access to that yet" is mind boggling
@SB-ex8nt
@SB-ex8nt Жыл бұрын
I genuinely appreciate that you included subtitles.
@Daniel-hg2rq
@Daniel-hg2rq Жыл бұрын
Can we all agree that Joma is king of tech comedy 😂
@yafengfu6247
@yafengfu6247 Жыл бұрын
totally agree 😂
@mightyboateng
@mightyboateng Жыл бұрын
Yh he is... Having been watching his channel to build mine.
@robsoncarvalho2357
@robsoncarvalho2357 Жыл бұрын
He's brilliant!
@eudaimonian9473
@eudaimonian9473 Жыл бұрын
That's Austin Nasso/TechRoastShow now
@Innatefulness
@Innatefulness Жыл бұрын
Soz but Krazam has that spot 😬
@MetalMalc
@MetalMalc Жыл бұрын
Many many years ago our department had the talk about 'if we see anyone (we didn't recognize) carrying IT equipment around the building, then we were to challenge them'. In those days even moving a cathode ray monitor took two people. My comment was 'If I see anyone carrying one of those things under his arm all I'm going to do is hold the door open for him!'
@jk2l
@jk2l Жыл бұрын
what sort of challenge? mortal combat?
@MetalMalc
@MetalMalc Жыл бұрын
@@jk2l He might have got a stern but polite invitation to the Lemmings League!
@XSemperIdem5
@XSemperIdem5 Жыл бұрын
As a contrast in retail they say to never challenge them and just hand over whatever they ask/demand. Yeah, because someone earning minimum wage working shit hours wants to risk their life for a filthy rich company over any amount being taken.
@mynamejeff4142
@mynamejeff4142 Жыл бұрын
Cops always try to tell small businesses the same thing. If you just give it to them they'll just rob someone else. A while back the cops were upset because when the guy jumped the counter the clerk stabbed him. They just want the crime to run rampant it seems like. Koreatown riots really showed what the police are about.
@________dQw4w9WgXcQ
@________dQw4w9WgXcQ Жыл бұрын
@@XSemperIdem5 less so that retail employees wouldn't challenge a robber (plenty of stories like that in the news, they don't usually end well) but moreso that it is cheaper for the company to let the item be stolen than deal with compensating injured/dead employees/customers/robbers
@zacanderson7539
@zacanderson7539 11 ай бұрын
As a Helpdesk guy, I can confirm that you could complete it in 15 minutes and the user would still find something to complain about.
@Cherubi-chan
@Cherubi-chan 5 ай бұрын
Maybe not every ticket? ^^;; Last time my problem was solved in 50 minutes, I was super happy and I always make a point of sending a thank you message. Our Helpdesk guys work on the same floor and share our coffee room. Best to keep them happy 😛
@bharatpenumutchu6487
@bharatpenumutchu6487 2 ай бұрын
Thanks Joma . You made my Friday!!!!! All the stereotypes...mfa, codebase, read access, etc...:)
@the_original_jake
@the_original_jake Жыл бұрын
Well, if joma ever decides he's had enough of tech, he's got a future in acting
@nickcunningham6344
@nickcunningham6344 Жыл бұрын
Dude fr he has potential
@ryanjosephvalenzuela6651
@ryanjosephvalenzuela6651 Жыл бұрын
@@nickcunningham6344
@ryanjosephvalenzuela6651
@ryanjosephvalenzuela6651 Жыл бұрын
he actually quit tech! He has a video on it!
@Cameron-vd8cs
@Cameron-vd8cs Жыл бұрын
He is already full time director now.
@SyenPie
@SyenPie Жыл бұрын
I was looking for this comment. For someone with absolutely no acting background like him, this was actually excellent acting and way less cringier than most other youtubers ive seen. I hope he continues to make these acting skits as they're very entertaining.
@edika32
@edika32 Жыл бұрын
"oh I received both of them" got me 😂😂
@sn-op8oi
@sn-op8oi Жыл бұрын
Did not get that part...🧐
@LilBoss2102
@LilBoss2102 Жыл бұрын
@@sn-op8oi sometimes when you're waiting on a 2 factor auth code text, it seems to never show up until you request another code, and then two texts show up
@sn-op8oi
@sn-op8oi Жыл бұрын
@@LilBoss2102 okay
@MIDNightPT4
@MIDNightPT4 Жыл бұрын
😂😂😂
@marvira
@marvira Жыл бұрын
@@divine203 out of many other topics, you picked this one, dude, I got a bad news for you...
@evenstevener
@evenstevener Жыл бұрын
Please do more of these, Joma
@regglen5665
@regglen5665 Жыл бұрын
Dude. You are a bonafide actor/director/cinematographer auteur. This was very well done.
@PhycoKrusk
@PhycoKrusk Жыл бұрын
I don't know about the performance review, but definitely include it in the employee satisfaction survey. Maybe suggest adding a decoy kitchen near the front door. Also, maybe submit a ticket to let security know that either someone misplaced their access badge, or the badge reader at the main door is broken and it's not locking. Definitely let the team manager know that the ticket was submitted and give them the ID, because this probably warrants escalation.
@alexsheppard237
@alexsheppard237 Жыл бұрын
Partially unrelated, moreso a continuation of my thought process after reading your comment. The robber left his weapon on the counter, if it's not homemade, it was probably bought recently or obtained by a friend of theirs. Still good to check if anyone's bought that sort of weapon in the area. The robber also did a terrible job as concealing their physical appearance to the two employees.
@Enderborn272
@Enderborn272 11 ай бұрын
As someone who works security you'll be unsettled to know how often the readers just stop doing their job and just anyone can walk in. Sometimes it goes for days. Every time I attempt to escalate it I just get told it'll be fixed. After an incident with a drunk guy trying to punch his way in on a day it thankfully worked I learned how to fix it myself. It takes 15 seconds. Nobody cares about security until someone gets hurt.
@PhycoKrusk
@PhycoKrusk 11 ай бұрын
@@Enderborn272 Under most circumstances, I would say you should _never_ repair something yourself. I'll make an exception for something like this, because this relates directly to safety. You may not be a security officer, but _everybody_ is a safety officer.
@mr.midnight8230
@mr.midnight8230 9 ай бұрын
@@PhycoKruskbruh what?!
@PhycoKrusk
@PhycoKrusk 9 ай бұрын
@@mr.midnight8230 What? Safety's important
@zacksilverstone7642
@zacksilverstone7642 Жыл бұрын
That's why we go "Hacker" route. It's literally easier to slowly siphon the data as it was being transmitted to the various workers than to personally go to the company and making the workers gave the data to you.
@becominghero9754
@becominghero9754 Жыл бұрын
Actually most professional penetration testers will tell you social engineering is easier. There's actually a great security/pen testing conference whose entirety is recorded on YT. If you look up the guy who does how to protect your office building and how to disable an elevator, he posted it. But you can also look up pen test companies if you want more info. Someone else here mentioned end user and that's the easiest place to employ social engineering instead of algorithm busting.
@zacksilverstone7642
@zacksilverstone7642 Жыл бұрын
@@becominghero9754 it doesn't get you as much data on the personel, tho. That, and it's for long term company espionage purposes. You don't siphon the data for immediate profit, but to monitor the stuff going around! It's like you robbing the bank by going to the bank and making them open up the lock box for the physical currence vs you slowly leeching off of the account of your target with each transaction they made. The latter method may be less profittable, but the stuff you can do if you learn the pattern of the target can be very profittable, if you know how to exploit the target. You said it yourself, "Professional" and "tester". The best people in the game is the one you know nothing or less about. Going with the rules can only teach you so much. Then again, I know nothing about IT engineering or how computer coding and shit. I only knows about the stuff other people with knowledge of how it happens knows.
@Xetttt
@Xetttt Жыл бұрын
@@zacksilverstone7642 "that's why we go Hacker route" "I know nothing about IT engineering or how computer coding and shit" The fuck do you mean by "we" go hacker route? You are so full of shit.
@sarowie
@sarowie Жыл бұрын
@@becominghero9754 it depends on the target. You want anyones data for some reason? Look for the weakest system! Some moron surely still has RDP and bad credentials online! You want data from a specific company? Go to the front door!
@TomTKK
@TomTKK 10 ай бұрын
@zacksilverstone7642 No he's right. You get the credentials from high position targets and you're able to see everything. Individual payments have encryption. It's not as easy as capturing the details by sniffing traffic.
@murkorus7147
@murkorus7147 Жыл бұрын
If every tech worker knew exactly what they were doing, we would be living in a utopia
@iansullivan9738
@iansullivan9738 Жыл бұрын
Brilliant! Best so far.
@OffbrandDrPhil
@OffbrandDrPhil Жыл бұрын
I've always wanted to see an action movie where all the guns were obvious toys with bright orange caps, yet the actors all took it seriously... Thanks Joma Tech!
@Hadeshy
@Hadeshy Жыл бұрын
Proof that no matter the prop, a good actor can make you beleive in it
@KushanDwarsingh
@KushanDwarsingh 9 ай бұрын
It's the latest PUBG skin. Cost me 3000 UC, lmao
@lai6551
@lai6551 8 ай бұрын
Doesn’t the bright color mean the bullets are venomous?
@Docktavion
@Docktavion 7 ай бұрын
It reminds me of a movie I saw years ago in which the gun toting villains were running around with rifles fitted with a (BFA) - Blank firing adapter.
@jamesbrice3267
@jamesbrice3267 4 ай бұрын
Try Bugsy Malone.
@surajnairx
@surajnairx Жыл бұрын
"Not gonna leave this place empty handed".....left the shotgun at the kitchen counter 😂😂❤️❤️
@scizzyboss8701
@scizzyboss8701 11 ай бұрын
I wasn’t sure what to expect at first…. That was really funny lol. Looking forward to see your other videos
@Dreams195
@Dreams195 Жыл бұрын
As someone who also works in IT at a big company I can confirm this is 100% accurate. I have to go now there are tickets waiting for me to be close that are overdue for a few months now.
@luisgarcia-ez6wf
@luisgarcia-ez6wf Жыл бұрын
1:53 As an IT guy that works for a Software company, I can approve this, (true story).
@CodeAndStuff0
@CodeAndStuff0 Жыл бұрын
You can approve it, but put on hold for a few days first 😅
@TPixelAdventures
@TPixelAdventures Жыл бұрын
but which part of the review chain are you approving this to? how many other reviewers will need to have a look at it and sign off? XD
@fourthkim3715
@fourthkim3715 Жыл бұрын
Do you mean you got robbed and handle it like on the video ?
@afarhan39
@afarhan39 Жыл бұрын
LGTM
@codercoder7270
@codercoder7270 Жыл бұрын
what is the meaning of that
@gr2192
@gr2192 Жыл бұрын
"I received both" ahahahahah
@CollinGerberding
@CollinGerberding Жыл бұрын
Amazing editting, sir.
@eviljoshy3402
@eviljoshy3402 Жыл бұрын
Currently working for a big company and I can relate to the various issues the employees are having. No one wants to deal with IT.
@ynsignia
@ynsignia Жыл бұрын
The "I don't have read access." will always be the best excuse for everything. And it "takes a week" for the ticket is so on point. Noice!
@TEXAS2459
@TEXAS2459 11 ай бұрын
AHHHH MY FRND U HAVE SHARPLY TOUCHED ALL IT WORK LIFE PAIN POINTS AND PULLED THE CORRECT STRINGS REAL HARD.
@Yacovo
@Yacovo Ай бұрын
Thanks for the video
@utenatenjou2139
@utenatenjou2139 Жыл бұрын
That is why it takes at least 3 people to get data; a Dev lead to merge the request, a manager to approve and a Pain Marshall to convey the urgency of the ticket for IT support. The thief might have better luck trying the heist the data from end-user, or better yet just look at the browser session storage.
@alexsherman2346
@alexsherman2346 Жыл бұрын
"I'm not leaving empty handed!" [Leaves gun]
@MrStealthy007
@MrStealthy007 9 ай бұрын
"Oh shoot", famous last words
@Legittuber
@Legittuber Жыл бұрын
First video I watched and how discovered this channel. On this day I subscribed.
@folliesofmen2628
@folliesofmen2628 Жыл бұрын
Spot on. Working for an IT company and the most time consuming part of my job is logging in to my company pc. 2fa>vpn>vdi. Once I'm away for some minutes I have to do this all over again
@Puschit1
@Puschit1 Жыл бұрын
I have to do this twice because I do tickets for two different customers and each uses his own software and access. Which means I am forced to work on 3 virtual desktops at the same time and none of them allows copy&paste. Just trying to make a phone call is a pain in the a$$ because I have to manually type the number in one environment while reading it in another. One connection locks itself after 10 minutes of inactivity while the other logs me out every 90 minutes regardless of what I am doing. Every login requires a 2 factor authentification, one sending a code via SMS, one using an app that generates TANs via a virtual token. So I also have to unlock my phone every time and in case of the token thingy I have to enter the password of that, too. AND ALL OF THIS BULLSHIT WHILE WORKING AT HOME OFFICE ALL BY MY LONESOME WHERE NOBODY CAN WATCH MY SCREEN OR DO STUFF ANYWAY! I understand how much can be lost if someone steals data, however, I seriously doubt it is worth all the time we lose every single day. Plus it drives me insane.
@feelingReckless13
@feelingReckless13 Жыл бұрын
did not realize how good I had it at my last job with IT until this moment, if I ever emailed them I usually got a response or an in-person visit within the hour...
@SamFerro
@SamFerro Ай бұрын
the small detail about receiving both 2fa texts at once is so perfect this is a masterpiece
@jt3.
@jt3. 11 ай бұрын
Miss your videos, Joma!
@Telhias
@Telhias Жыл бұрын
The guy should've busted the Tier 3 IT person instead. They would've been like: "Here you go! Now go bother someone else."
@absalomdraconis
@absalomdraconis Жыл бұрын
Isn't that a rather... rarified position? My understanding is that most of them are more likely to give you rabies than what you're wanting...
@paulconner4614
@paulconner4614 Жыл бұрын
@@absalomdraconis Well we have been known to growl, but we don't usually bite 😁
@BigHeadClan
@BigHeadClan Жыл бұрын
We only resort to biting when people bother us with a new issue after already helping them once. 😉
@welon17
@welon17 Жыл бұрын
But no one knows when those guys are in office
@Phtephknee
@Phtephknee Жыл бұрын
The text verification and that IT service ticket killed me! 😂😂 Also, you should include atleast 30mins to your daily timesheet if your company has one of those. 😂😂
@maxscherzer9521
@maxscherzer9521 Жыл бұрын
Incredible special effects for Joma to play all three roles.
@sacundim
@sacundim 11 ай бұрын
At one job I had they gave the business analysts read access to the database but not to the data engineers, because of course, the business analysts made charts for the C-suite execs, which put them right near the top of the pecking order, with Cybersecurity below them and the data engineers way down the bottom. The thing that closed the circle is that the business analysts would ask the data engineers to help them write the SQL...
@LordPrometheous
@LordPrometheous Жыл бұрын
"You don't have read access?!". Dude said he wasn't leaving empty-handed but he left without his gun.
@mwld7260
@mwld7260 Жыл бұрын
For me it was the IT ticket taking weeks + ladies name on the text messages 😂😂
@adambaker1404
@adambaker1404 Жыл бұрын
All their names said "hinge" after 🤣
@mwld7260
@mwld7260 Жыл бұрын
@@adambaker1404 yes exact, Hinge, Tinder or Bumble 😂
@KC-42
@KC-42 Жыл бұрын
Sending “Hey you up?” Texts at 10:30pm is the real crime here
@ismoilshokirov
@ismoilshokirov Жыл бұрын
I kept watching Joma videos without being subscribed. This video made me subscribe
@BiancaVie
@BiancaVie Жыл бұрын
Came for the data . Stayed for snacks. Basically sums up my entire career 😂
@ijustdocomments6777
@ijustdocomments6777 Жыл бұрын
Oh god, so accurate. Here it'd be like "GIVE ME ALL YOUR DATA!" "Uh, sure, let me just... Find a DTA who's working today... I'm sure there's a list somewhere... Maybe someone could come in..."
@rasheedgenove1348
@rasheedgenove1348 11 ай бұрын
Yup that sums up everything!
@sandordugalin8951
@sandordugalin8951 Жыл бұрын
I work for a big telecom and this is accurate af. I am subscribing.
@Ashirgaziyev
@Ashirgaziyev Жыл бұрын
"Filing ticket to IT" - part just killed me LOL
@swebwulf
@swebwulf Жыл бұрын
I too have been under immense pressure and had an unrealistic deadline only to be hindered by slow 2 FA texts, needing to reach out to the manager, and then needing to submit a ticket to IT. The struggle is real.
@helenwang7884
@helenwang7884 Жыл бұрын
Love it! It's so funny!
@bloodeagle1904
@bloodeagle1904 Жыл бұрын
i love the u up text on every contact
@ComplexOri
@ComplexOri Жыл бұрын
This was a very creative skit! Very nice work!
@TrioTunes81
@TrioTunes81 Жыл бұрын
Party is happening deep inside me when I hear IT takes a week to process my request. Cheers! Getting paid to wait
@bstottt
@bstottt Ай бұрын
Pretty accurate. The chance that anyone knows who to even talk to would be pretty rare.
@srijeetful
@srijeetful Жыл бұрын
joma if you did it all alone you are a superstar if not then you and your team rocks !!!
@naproupi
@naproupi Жыл бұрын
I work for a big tech company that own sensible data and I can comfirm that even if someone barged in the room of the team with the highest priviledges it would still mostly end up that way.
@felixfourcolor
@felixfourcolor 6 ай бұрын
Why? Wouldn't the highest privileges people have the "privilege" to access everything? If not then who does?
@naproupi
@naproupi 6 ай бұрын
@@felixfourcolor No because they'd have forgotten their password to access to the lower priviledge environnement because even if they technically have the right to they never do it since that's not their job. They'll be able to shut down everything or even delete the content of everything maybe, but access specific user data ? they would have to call the other team who usually do that, who then would say they never usually do it because that's against RGPD or something...ect So yup, in any company the chances you'll find that one guy who can actually access the stuff you wanna steal by himself without needing to call anyone would be pretty low.
@molnarandras6556
@molnarandras6556 4 ай бұрын
​@@naproupiSo you would need someone from InfoSec most likely? Either the Information Security Officer (ISO) or Information Security Engineer (ISE) as they should have access to every servers security frameworks(as they are responsible for creating, implementing and maintaining it all) and most likely all workers profiles/codes/passwords.
@ankushchaudhary9228
@ankushchaudhary9228 Жыл бұрын
Yes, you should put it on your performance review. If THAT didn't get you job or promotion, bro I don't know what will. Great video Joma.
@Jon-ei4st
@Jon-ei4st Жыл бұрын
00:58 his text history lmao. Keep it up, Joma.
@fghghgvh
@fghghgvh Жыл бұрын
As someone in I.T. I’ll take credit for saving the data
@Oddinary6669
@Oddinary6669 Жыл бұрын
2:20 He forgot his gun lmao
@picn8460
@picn8460 Жыл бұрын
"Should I put this on my performance review?" 😂😂😂😂😂😂
@DonathanTechnomage
@DonathanTechnomage 4 ай бұрын
I can so relate to this! Some issues never got resolved the whole contract period yet somehow my tickets got magically closed! 😂
@misanthropicsophist
@misanthropicsophist Жыл бұрын
the weeks part is so true it makes me sad, somewhere between 1 to 3 weeks from my experience. in worst cases a few months
@kimandjasoninflorida
@kimandjasoninflorida Жыл бұрын
Love watching these videos! Joma is so talented playing all of the the roles. It’s amazing how he comes up with these scenes. I’m a software engineer and can relate to all of this. Thank you sir!
@handy-capoutdoors4063
@handy-capoutdoors4063 Жыл бұрын
Best way to keep information secure is to compartmentalize and micro manage everything so Noone knows what anyone is doing. And if you loose someone. Everything they were working on needs to be restarted from scratch
@Pasan34
@Pasan34 8 күн бұрын
Lol the performance review part was on point.
@joelcruz2873
@joelcruz2873 Жыл бұрын
This is on point
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