Which Bed Cooling System Is Better? | ChiliSleep Ooler Vs. Dock Pro

Is it worth upgrading from the Ooler to the Dock Pro? These bed cooling systems are both from ChiliSleep and I wanted to see which performed better. There are a bunch of different kinds of bed cooling systems such as the BedJet, Eight Sleep Pod Pro, and the Chilipad. I've only ever tried the Ooler and the Dock Pro and wanted to share my experience and opinions.
💧 If you're interested in getting either the Ooler or Dock Pro, you can use the code BALANCINGLAURA to get 25% off! trk.chilisleep...
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[@BalancingLaura]

UPDATE: Eight Sleep's Pod 2 or 3 is going to be your best bet moving forward. It looks like SleepMe/ChiliSleep is no longer selling any of their products but they haven't formally announced anything (I'm not sure whether the company is being bought or liquidated, but something is going on). I'll provide an update if I hear anything! And free to use the code BALANCINGLAURA to get $50 off the Eight Sleep! 😊

[@joellynsantopaulo3574]

Interesting. I've been trying to reach them for over a week because my Pro Pad started leaking.

[@AndrewDParker]

Thank you for adding this update. I agree. The company is a ghost ship.

[@ryguyver]

Oh wow, crazy! I just checked and you're correct - the links to buy on their webpage don't seem to go anywhere now and the products are listed as unavailable on their Amazon store page. Hopefully we'll all hear something soon.

[@MP-wy3hp]

The website seems to be working? Anyone have an update on this? Debating buying, but I am seeing a lot of dreadful reviews regarding malfunctions and no response from the company 🤔

[@vongdong10]

Eh. Why the heck would I need a subscription for a bed cooler???

[@ryguyver]

Great video! One of the best for understanding some of the differences between the Ooler and DockPro. I'm coming up to the 2-year point of having my Ooler and wanted to pass along a warning to other Ooler, and possibly DockPro, users. I HIGHLY recommend putting your Ooler or DockPro unit on some kind of tray with a bit of a lip. For me unfortunately at about the year year mark my Ooler started leaking water onto the carpet below. I was unaware of this until it stopped working due to the water running out. It was at that point I discovered this and my carpet below was ruined - both permanently stained and mold/mildew was starting to form. Luckily, Chili offered to repair it at no cost but it ended up being taking just over a month. Spare yourself the headache, especially if you have carpet!!!!!

[@garzascreek]

I second this. Fortunately, mine leaked on solid floor so I spotted it immediately. The leak was internal, not at the connection to the tube. My other Ooler's pump started to fail at about the same time (sounds like an aquarium pump now). Although I like the idea, I haven't been impressed with the quality of the construction and workmanship. If starting again, I would go with the DockPro.

[@King_Lewyy]

Same thing happened to me. Soaked carpet that I didn't notice for a few days..

[@ryguyver]

@@King_Lewyy Sorry to hear you had this same issue!! Want to add that since that initial repair I actually sent my same Ooler unit in again for another repair as it started making horrible noises. I believe the pump started to fail, but never got any confirmation on this. Unfortunately this time my warranty had expired so I was out of pocket with the shipping and repair cost. I believe total cost was somewhere around $200, but that was much less than buying a new system even with the pathetic upgrade offer for the newer dock pro system :( .

[@sandiegojoey1]

I bought my wife the ChiliSleep Ooler and nobody (until you) talked about ambient room temperature affecting the ability to cool. I still haven't found any documentation and haven't been able to get a response from Ooler as to the maximum temperature differential between the room temp and the pad temp. In addition, something people need to be aware of for all cooling devices, that the law of thermodynamics is an important consideration. The heat/energy removed from your body and the surface of the the pad has to go somewhere, this is why our air conditioners vent to the outside and it's warm under or behind your refrigerator. Likewise whatever device is cooling your bed has to vent warm heat to the immediate surroundings, which means the ambient room temp. My wife shut the windows and door to the bedroom to get some daytime sleep because she's a night nurse and the bedroom was so hot the Ooler wouldn't go below 72 degrees.

[@tae912]

Oh shit. Why is this not being highlighted?!

[@glennnichols4220]

@@tae912 BECAUSE THEY ARE ALL PAID BY CHILI.

[@glennnichols4220]

Very true. Chili will tell you that ypu can save on cooling costs. But like you mentioned if your room isn't cool none of what Chili makes works worth a shit. And I have 3 units 2 for the bed and one for the useless "cool blanket" and it will heat up a room with the exhaust. Chili CS ia very tight lipped about the huge cons of what they sell and their QC sucks. Way to much maintainence also

[@zorrofox4937]

Why hasn't someone slapped a tiny compressor in those things

[@greg2479]

Thanks for the video. I am choosing between Dock Pro, Ooler, and Eight Sleep Pod now and this was a great help.

[@amalekited]

Which did you end up getting? Did it help your sleep?

[@That..Guy..]

Which did you end up getting and did it help?

[@Spikeybud]

Thank you for sharing Laura!!! Can't believe you woke up freezing cold in the middle of the night lol but I'm glad to hear that the Dock Pro ended up working out :)

[@gabrielavina7998]

Great review. I’m getting the Dock Pro tomorrow. 🎉😊

[@tommccloskey3595]

The first night that I used it was a bad experience. I woke up and when I got out of bed, I forgot the unit was on the floor. I stepped on it, fell into my nightstand knocking my lamp to the floor (that broke). As I was turning to gain my balance, I reached out for something to grab and pulled my tv off the wall (that broke). I tried to save my tv, but threw my back out. I then fell onto the floor, ass first onto the broken bulb from the lamp. I had to get 8 stitches in my ass. Luckily, it didn't hurt when the glass when in, because my ass was still numb from the ChiliSleep. Other than that, it's a great product!

[@msredwine7]

Ok, sorry, but you made me laugh literally out loud! I have a visual picture of your fiasco. 😂

[@tommccloskey3595]

@@msredwine7 I still laugh when I think about it. I think it would be a good scene in a movie lol.

[@msredwine7]

True!

[@bradbrenner9725]

Great Video. I find the Ooler pad to be warm. In other words, I feel I need to turn my Ooler on in the winter or I get too hot. I didn’t have that problem before the Ooler pad. I was interested in trying the Dock Pro mainly because the mattress pad looks more breathable and I’m hoping it’ll be less warm than the old Ooler pad. Any thoughts about that?

[@lucyefb3014]

Hey Laura, just a quick one…what about a noise level? I’m really terrible sleeper and need really quiet environment to sleep so I just wondered if the devices are quiet or what to expect. Many thanks!

[@randygreen007]

It’s unfortunate that she didn’t mention the noise levels or respond.

[@caesarbravo]

Laura, how’s the dock pro working now a days? I want one but I hear that they start leaking 4-12 months after using them.

[@joshydillens148]

is this product only available in the US?

[@kimberlyweaver6044]

Do you have to use distilled water in the unit (to keep the system “clean” and how often were you filling it back up with water. I just ordered the dock pro after I watched your video

[@greenenigma]

Has anyone bought the Dock Pro since they got bought? Have things improved? One fan on one of our ooler units is making a loud noise so looking to replace/upgrade. 8 sleep looks like it might be a good product but that monthly subscription is a non-starter. The cost over even a few years would be absurd for something where a subscription might provide some premium features but not necessary for core functionality

[@anagongs6353]

Is the the chilli pad cube ?

[@sleepy670]

Thank you for your review. Is the dock pro quieter than the ooler? Noise is a huge consideration for me. Thank you!

[@BalancingLaura]

I've found the Dock Pro to be noticeably quieter! I've been really impressed with it so far. :) Hope this helps!

[@toddkingsley6420]

Thank you very much for this video. I have had the original Chili Cube since 2010 and upgraded to the Ooler about 2 years ago. I have been debating about purchasing the Dock Pro and I think this pushed me over the edge to go forward. One of the biggest issues I have with the devices is the ability to clean them. It looks like the Dock Pro is much easier to clean and get rid of the nasty water. Have you gone through the process of cleaning it out yet and is it pretty simple?

[@Thee_Jadex]

Ironic that the dock pro would be better since the ooler has that fancy smancy deep clean feature, guess it dosnt work so well eh? Also was the ooler a upgrade from the cube? imagine so considering you kept it

[@caesarbravo]

I have a difficult time understanding the “nasty water” because I’ve had my chili cube for 5 years now and I clean it as often as the directions state. I’ve never had anything in my water other than bubbles from hydrogen peroxide.

[@greenenigma]

How about noise levels between older Ooler and the Dock Pro. Did you by chance measure decibels? (There are free apps to measure noise levels). I’m sensitive to noise and the fan on the ooler keeps me awake on anything but the ‘silent’ mode. (Not really silent, but certainly quieter). I’m curious if noise level is same or improved on Dock Pro

[@willfonseca6578]

How often are you refilling it?

[@jamesjones9549]

Are any of these products, to include Eight Sleep, good with and adjustable split head/flex head king mattress?

[@tonyrubin1745]

I have both an ooler and the dock pro. The Ooler is incredibly quiet and there is a setting to put it on silent mode, I have found the dock pro is extremely noisy. Has anyone ever had a similar experience?

[@Brendathesoulutionist]

Thank you❤

[@craighellberg4366]

I have a few questions regarding the Doc Pro please. 1. Other than using the app on a phone, does it come with a remote control or would you have to control the settings at the box? 2. If you get the full pad with dual pads, can each person set their controls to what they want? Thank you for your time.

[@BalancingLaura]

You are able to change the temperature on the Dock Pro directly (no app needed but you can use the app to create scheduled times for the system to turn on, change temperatures, and turn off). Dual pads allow each individual to control their side of the bed. I set mine at 72 degrees and my husband sets his at 70. Apologies for the delay but I hope this helps!

[@leahherrera8701]

I'm still seeing the doc pro for sale

[@KingCharles-o6z]

I literally had to give my ooler away. It was so loud and it vibrated through the the bed and through my pillow.

[@ShervinShares]

What about Chili vs Eight Sleep?!

[@BalancingLaura]

I'm VERY curious about the Eight Sleep! One of these days I need to try it out. My husband might think I've completely lost my mind if I purchase one anytime soon hahahaha

[@saveabuckenterprises]

Will this work with an adjustable bed?

[@kmott7323]

Yes I have an adjustable bed and I have used all 3 systems on it. I agree with everything she said. However the unit has to stay on wifi at 2.4 g. Also I find I add water weekly And if I don’t check it the unit goes offline so check the levels frequently. Noise wise it’s the quietest and definitely the coolest.

[@jeffreyelliott8715]

How does the Perfectly Snug topper compare?

[@rob8969]

Does the cover make the bed significantly harder? I tried out an eight sleep and it made the mattress much harder and we had to return it

[@BalancingLaura]

I haven't found that to be the case with the Dock Pro cover - I've hardly noticed a difference in how the bed feels now that I think of it! I hope that helps!

[@MehaulUhaul]

Dock Pro it is. Thanks!!

[@BalancingLaura]

It's been SUCH a game changer! Thank you for watching!!

[@DeepTitanic]

Is the fan quieter?

[@BalancingLaura]

Yes! I've found it to be quieter than the Ooler :)

[@brianterasawa1528]

Am i the only one that has had issues with the Ooler? i had to send in both units in twice due to issues. once they leaked and damaged my new nighstand and the other time it was not cooling and the other unit stopped heating. So annoyed!

[@stephanieclary3622]

I had my Ooler replaced three times in two years. Once for leaking and twice for the fan going out and making loud noises. I am on my third night with the doc pro.

[@brianterasawa1528]

@@stephanieclary3622 how do you like it and is it any different from the Ooler?

[@stephanieclary3622]

@@brianterasawa1528 it takes adjusting to just like she said. So far I have not found my sweet spot. I have woke up freezing which I never did with the Ooler. I kept the Ooler as low as possible and that was perfect for me. So the cooling is much stronger. Also lots quieter even though I kind of liked the white noise of the Ooler. Also, soooo happy to be done with the tubes in the Ooler. I definitely felt them. I love the dock pro and once I find my perfect temp I’ll be all set!

[@brianterasawa1528]

@@stephanieclary3622 I’m confused, the dock pro doesn’t use tubing?

[@stephanieclary3622]

@@brianterasawa1528 it has tubes going to the pad but the pad itself does not have tubes in it like the Ooler did. I’m not sure of the technical terms but it’s almost like cooling cells within the pad that circulate the water.

[@ryant4729]

I had them. Both dont work, and i couldn't get my money back!!! 😢

[@scottiZepidemic]

Dock pro better work better, its almost double the price lol. My old chille pad broke and they refunded me. Chose the ooler for the price with the discount codes but man i really really was wanting that dock pro

[@BalancingLaura]

Yeah I feel you! It was a big decision which is exactly why I wanted to make a video about it. How are you liking the Ooler so far?

[@patrickklepper3641]

I've read some comments about the Dock Pro cover being loose (and it looks like it's very loose fitting in your video) and will bunch or wad up during the night. What was your experience with that?

[@BalancingLaura]

Great question! I haven't encountered ANY issues with it at this point. The fitted sheet has kept it in place really well. Hope this helps!

[@patrickklepper3641]

@@BalancingLaura yes, thank you! I've also heard about wifi issues as well, have you encountered any?

[@LemurDaddy]

It’s simple. Get the eight sleep.

[@Ryan-um8ug]

Ok so in 2019 I got the chilipad. It had become so noisey and horrible to sleep with. But it didn't it's job and cooled. But u had to fill it almost weekly and man did it grow bacteria! So gross and i have no clue how seeing it was only filled with distilled water. Enstead of fixing I upgraded to the ooler. Same thing I think it keeps getting clogged from chunks of bacteria. So disappointed. This one doesn't loose water but I change it every 2 weeks and when it makes noise it's because something gets blocked. Tonight I pulled a big worm like thing out of it with tweezers. So disgusting. Especially since it's got a UV light!!!!

[@BalancingLaura]

Yikes that sounds awful! Do you use the cleaner or hydrogen peroxide every few months? That's helped keep our units clean!

[@iAM2AM]

I'd totally buy it if someone said Laura was Graham Stephen's sister, cousin or relative...

[@Down-The-Rabbid-Hole]

🎯 Key Takeaways for quick navigation: Bed cooling systems help maintain a comfortable temperature in your bed for better sleep. There are two main types of bed cooling systems: air-based and water-based. The effectiveness of water-based systems like the ChiliSleep Ooler can be affected by the ambient room temperature. The ChiliSleep Doc Pro offers improved comfort and temperature control compared to the Ooler. The Doc Pro works well in warmer months, even with higher ambient temperatures. The mattress pad of the Doc Pro spreads temperature more evenly than the Ooler. Both the Ooler and Doc Pro have user-friendly interfaces and mobile apps for customization. The Doc Pro has a "Warm Awake" feature that can be customized to gradually increase the bed temperature in the morning. Refilling water is easier and less messy with the Doc Pro compared to the Ooler. The Doc Pro is considered a superior product for cooling mattress pads. Cooling mattress pads like the Ooler and Doc Pro are a cost-effective way to improve sleep without buying a new mattress. Made with HARPA AI

[@rsstnnr76]

Does this work with an adjustable bed?