Whirlpool Bottom Freezer Frozen Shut - Will Not Open

[@i.d.withkhadija2012]

I did this for 4 hours and it worked! Thank you!!!!

[@69-MinuteFix]

Glad to hear that! Thank you for the feedback

[@csb65536]

This is sadly a common problem with Whirlpool “frost free” refrigerator/freezers. Sadly, until now, I was told by so called authorized Whirlpool techs that it just caused by moisture freezing in the drain line, and it would be a good idea to defrost my frost free freezer once or twice a year. So I have been doing that. However, I neglected to do it now for over a year, so the door is frozen shut. As soon as I get it open, my sure fire fix is to buy a non Whirlpool refrigerator/freezer. The video was great, it does explain the possible issues. P.S. I am a different CS…lol

[@mattc343]

Thank you! I just had the same issue with the defrost pipe and had to unplug/defrost the freezer for 48 hours before my roommate was able to yank open the freezer drawer. While we were defrosting, we wedged open the freezer drawer as much as we could with little blocks to let room temperature air in and also opened the drink drawer above the freezer. Who knows how long it would've taken otherwise...

[@69-MinuteFix]

Glad it helped!!!

[@tomdickinson9416]

Thanks! why did you have to take the door off?

[@69-MinuteFix]

It made access to the bottom of the freezer easier to get the chunks of ice stuck to the bottom out.

[@majiktouch9425]

this is happening to me right now haha. Unfortunately I pulled on the door without thinking trying to budge it and have loosened the handle, anyway to tighten it again?

[@69-MinuteFix]

There’s a set screw under wash side Maybe you just need to tighten it. It’s a small Allen wrench.

[@Patricia-sr1ch]

Thank you! Now to find someone to do this...

[@69-MinuteFix]

You can unplug for a day or two and it should defrost enough to open.

[@ericadevose6843]

Thank you for your help!

[@69-MinuteFix]

You’re welcome!!

[@christopherrycecr]

That is crazy just defrost the refrigerator

[@69-MinuteFix]

That would have taken days. And I would have lost all food. This way I saved some of it.