Whirlpool Gold Refrigerator Diagnostic And Repair - Fridge Not Cooling

In this video, I will show you how to repair and diagnose a refrigerator that is not cooling, but the freezer is working. I will show you how and where to buy parts, as well as cleaning and maintenance. Here is a list of four refrigerators that are built with the exact same parts, but the model numbers vary due to color:
GD5RHAXTBOO-Black
GD5RHAXTQOO- White
GD5RHAXTSOO-Stainless Steel
GD5RHAXTLOO-Stainless VCM
Fix It John and affiliates are not responsible or liable for any loss or damage caused by your understanding or interpretation of the information in the videos. Always use safety precautions, protective wear, and refer to manuals, other websites, books, or advice for projects contained on this website or in these videos. The videos are to be for learning purposes, but not guarantees, solutions, or answers. Always use precaution and safety in every project that you do. Fix It John recommends using safe practices when working on any project in every aspect. Any damage, loss, or injury resulting from improper or incorrect use of equipment, tools, etc., or from the information contained in the videos at Fix It John or on fixitjohn.net is the sole responsibility of the user and not Fix It John.

[@danapentz6978]

Thanks for detailed explanations of how the different functions work and how to troubleshoot them

[@fixitjohn]

Glad it was helpful!

[@gergemall]

Love the test method in the defrost thermostat. I replaced mine last night , so far so good .thank you for the comprehensive tutorial.

[@fixitjohn]

Hi Jon, I am glad that you liked it.

[@jorgecastro1894]

Excelent job, this is the first time I see a refrigerator fixed and test run to prove the problem has been solved, very good explanation of the functions , the test and trepair done, congratulation, you are the man!

[@fixitjohn]

Thank you, so much.

[@richardneal3841]

John, thanks for the info. After listening to you I believe I have a thermistor problem. My freezer is not getting cold enough. It makes some ice and then quits. Frig is fine, and I did replace the cap and relay on the compressor, it didn't help. Because the frig is fine it eliminates defrost and fan problems. So, after all you have demonstrated I think it's the thermistor. Thanks Rick

[@fixitjohn]

Is the food frozen if it is you may need to replace the ice maker itself? I had to replace ours at one point before I did that video. The thermistor regulates the fridge temperature. Good luck!

[@felixprez1367]

It is now 2022 and you Sir are a money saver. Excellent video very well detail.

[@fixitjohn]

Thanks a bunch

[@alexandredepaula3481]

Thank you! I’m my case it was the return vent inside the fridge that was completely blocked with ice 🙄 Anyway, it was good to do some basic maintenance at the coils and radiator. Thank you for the video!

[@fixitjohn]

Sorry I missed your comment. I am glad you fixed the problem.

[@FJBsaidcornpop]

After you defrosted it did you have the problem again? If not your door must have been left open for an extended period of time?

[@brainsaladsurgery4594]

Aloha John, you just saved me more than fourteen hundred dollars, plus time and aggravation. The least I can do is subscribe to your channel, my gratitude is the way to tell a big Mahalo, Fix it John, Aloha 'Aina

[@fixitjohn]

I am so glad it helped thank you for subscribing.

[@A1doz]

Thank you John! My freezer was working perfectly but my fridge wasn’t cooling. Checked the Evaporator coils and they were frozen

[@fixitjohn]

I am glad it helped. Thanks for watching Aldo.

[@A1doz]

@@fixitjohn hello John I require your expertise again. My fridge is now occasionally leaking water, checked the freezer and there’s a frozen pool of water on the bottom of the freezer. Checked the evaporator fan it is spinning as intended. Could this be the thermostat?

[@fixitjohn]

Hi Aldo, It sounds like the drain hole is clogged up at the back of your freezer down at the bottom. They are designed to drain into a pan under the freezer and then that water will evaporate off. I hope this helps.

[@poolmotorrepairguyFL]

The Florida pool pump motor repair guy approved ! that was good info

[@fixitjohn]

Hi Jay Finke, Thank you for your vote of confidence. I appreciate that. Thank you for subscribing.

[@jlowe181]

Great video. You remind me of another KZbinr,The lawless tide.

[@fixitjohn]

Thanks, I looked him up and he seems like a nice guy. Thanks for watching.

[@clivedouglas2163]

Hi John, love your video, my whirlpool side by side not cooling, motor running, all fans, after in freon, getting cold, sits overnight, them get hot.

[@fixitjohn]

No idea

[@fjgjr1]

Instead of placing the thermostat in the freezer and waiting for it to cool, you could place it in a container of ice water. I also use this method to calibrate my electronic thermometers.

[@fixitjohn]

That is a good idea. Thanks for your comment.

[@traviskitchens9790]

I did all of the things you did in this video but the refrigerator still wouldn't work. I called a repair man out and found that the dampener in the upper left hand corner was stuck.

[@fixitjohn]

I am glad you found the problem. Your comment is likely to help someone else. Thanks for sharing.

[@candacerhodes4274]

This helped tremendously!!!! Thank you so much for sharing!!!!

[@fixitjohn]

That is great Candace, I am glad I could save you some MONEY! Most of all thank you for subscribing.

[@candacerhodes4274]

I have a question, I replaced the capacitor and everything seemed ok....now I noticed that my refrigerator is turning off and will turn on once I turn the temperature knob off then on. Could this be the temp control thermostat?

[@fixitjohn]

@@candacerhodes4274 Hi Candice, Is it staying cool does it turn off and on by itself? You may want to test the thermistor I show how to do that in the video. Let me know and I will try to help.

[@candacerhodes4274]

@@fixitjohn it is staying cool and the freezer is staying at the right temp as well ....throughout the day it started coming on And off by itself and everything seems to be working fine now ...fingers crossed 🤞🏾 ...thx so much again John !

[@jessicaflores612]

I enjoyed this video thank you so much for being thorough.

[@fixitjohn]

Jessica, I am glad you liked it, and I hope it was helpful. Thanks for watching.

[@mindlab780ab6]

Thank you for sharing ,sir Ive changed my run capacitor and worked for a little while but then got warm after a couple month or so . I suspect it’s now the thermostat and will be changing it too next . Thank you again for your videos

[@fixitjohn]

That is more than likely, the problem is the thermostat. If the refrigerator is not cooling from ice build-up in the freezer. The compressor will work harder to try to satisfy the thermistor in the refrigerator. Good luck.

[@mindlab780ab6]

Fix it John ,I’ve also noticed the left door trim gets hot sometimes. Do you know what could be causing it . Thank you 🙏🏼

[@fixitjohn]

@@mindlab780ab6 That is weird I just felt around my doors and did not feel a hot spot. Let me know if you figure it out?

[@InterstateGamer]

@@mindlab780ab6 that happened to mine and it was the plastic water line from the water dispenser melted on the condenser coil. Check the fan is working & the coils are not dirty. Once the repair guy removed the stuck water line off the coils, the section where doors meet cooled off.

[@mindlab780ab6]

@@InterstateGamer actually, I found another guy on KZbin that had a force defrost methods and that did the job. Everything works

[@kelvinbridglal4879]

Very well explained and detailed systemic methods of troubleshooting. Enjoyed the video, very interesting. Thanks

[@fixitjohn]

Glad it was helpful!

[@jerrydixon722]

Best detailed video I've watched. Thank You Sir!!!

[@fixitjohn]

Thanks a bunch.

[@jamescrump7668]

great video, I have a side by side whirlpool gold, and one day it stopped cooling or freezing, So I cleaned it out, and began researching what it could be. Then, it started running again, bout a week later. Now its stopped again, i was thinking defrost timer could be the issue. It doesn't have any of the model stickers on it, so its tough to search for parts,,,, ty.

[@fixitjohn]

I don’t think the defrost timer is even available. There are other parts that are available for that refrigerator. Good luck and thanks for watching.

[@KMouseff]

This isn't the problem I'm having with my fridge, but I sure do appreciate how thorough you are and how well you explain things! Subscribing for sure! Any chance you've done one or have suggestions for a Maytag top freezer fridge that is freezing the food in the fridge compartment? Appliance tech put a new thermistor in (and only charged me ten times the cost of the part!) but problem still exists. He didn't do any of the stuff you were doing to diagnose your problem. I think he plans to just install a new part at each visit for an easy $100 bucks for 10 minutes of his time.

[@fixitjohn]

Hi TD M, Here is a video you may have already seen it. I hope it helps. Thanks for watching. kzbin.info/www/bejne/qmeaeGWPitqsjdU

[@tellyboo2455]

Hey you have the same one as my mommy😅 thanks for your time 🤞🏽🤞🏽💯

[@fixitjohn]

I hope it helps.

[@Fender664string]

Thank you sir !! Great video & 👏🏻👏🏻👍🏻🇺🇸🇺🇸🇺🇸

[@fixitjohn]

You are very welcome. Enjoy your 4th of July.

[@TheKillaMike1]

Technically you want to see the fridge already running, that way you can cross out certain problems by just looking at it. See the whole freezer back wall full of ice. You can cross off the capacitor or the compressor. Only thing on the list would be heater, Bi metal and or the thermistor. Good video for others though.

[@juangodoy624]

) QAQQAqp

[@fixitjohn]

Thank you, MegaaMike. good advice.

[@SteveN-gt2ur]

My 2 cents, if you already spent the time to dissemble and cleaned up the refrig. just change all the 3 components, about $100. Just likes you are rebuilding the refrig. save time to troubleshoot and trouble in the future.

[@fixitjohn]

I have gotten to cheap in my old age. I guess you could do a resistance test on the motor before you closed it up.

[@ofcv1238]

Plus you lose all the knowledge development during troubleshooting. You did. You did NOT rebuild refrigerator bc $1000’s of dollars in parts could have been replaced without troubleshooting. Replace the non-mechanical or operational component like a dairy tray for $120 & one will NEVER blindly replace potentially problematic parts. I fixed microwave for $14 part. Option two was more money than microwave. That is why we troubleshoot…sometimes we blindly roll dice on $14 part of alternative problematic component worth throwing in garbage.

[@fixitjohn]

Well said!

[@Skyfall-pf6qi]

Good job Big John

[@fixitjohn]

Thanks for watching.

[@notbraindead7298]

Excellent video!

[@fixitjohn]

Thanks.

[@CurtConrad]

Great video and troubleshooting! I've checked everything and I still can't find my problem, I hope you can help. My problem is that my Whirlpool Gold doesn't cool at all. It started as a problem where it would stop cooling maybe once a month. After unplugging it and starting it up again, it would work well again for a few weeks, but then that became days and now hours. All the components work and I've tested them as you described. I replaced the defrost thermostat just for fun, but that didn't change anything. It works, it just won't stay working for long. Do you think I have a bad Main Control Board, or maybe my compressor is going out? Thanks for any advice!

[@fixitjohn]

I think it is your control board because it would work after it cooled down. My dryer would act like that. You can see if it has a bad soldier spot on it. Hope this helps.

[@CurtConrad]

@@fixitjohn I was afraid you were going to say that! The control board is the only part on this thing that I can't figure out how to get to. It is located in an enclosure in the "ceiling" of the refrigerator and folds up or down for access to the controls. Any thoughts on how to remove it? It looks like that board is not available new anymore so I may be completely out of luck. Anyway, thanks again!

[@frankcloskey7789]

Excellent Service tech. 7/11/2021

[@fixitjohn]

Hi Frank, thanks a bunch.

[@gordonbuss1476]

Hi John’ I have a 2008 Whirlpool gold similar to this- The freezer works good for days and then all of a sudden it won’t freeze for hours- It will warm up to 40-50 degrees- Then a few hours it will start freezing again

[@fixitjohn]

Hi Gordon, The first thing That I would check are your condensing coil clean. Is the condensing fan running when the compressor comes on? Good luck I hope this helps.

[@chickens3050]

Thanks for video, it gave me the confidence to check my 2003 Kenmore Elite out which is very similar to yours. My issue was the evaporator fan. $100 later and back in business!

[@fixitjohn]

Good I am glad it helped. Yes they are made by Whirlpool.

[@rodneysexton1034]

Great video.😀

[@fixitjohn]

Thanks, I am glad you like it.

[@marielena777]

ok best video ever

[@fixitjohn]

Hi Marielena, I am glad you liked it. I hope it helped. Thanks for watching.

[@thetrameliteam7066]

You did a fantastic job!!! Thanks

[@fixitjohn]

Thanks you.

[@Skylion73]

Great video! Extremely detailed. Thanks

[@fixitjohn]

I am glad it helped.

[@brookswho3986]

Thanks very detailed I have a 2014 whirlpool French door and the freezer is fine but the fridge is staying about 43 degrees. Going to try and see it of its this

[@fixitjohn]

@@brookswho3986 Hi Brooks, check to make sure that your condensing cool are clean. Free of dust and dirt. Thanks for watching.

[@brookswho3986]

@@fixitjohn Thank you I will

[@lawrenceanderson6167]

I made a vacuum collection hood so when I use compressed air on one side of the condenser coils, the vacuum hood collects the dust, etc from the other side. Also a reason for the refrigerator not getting cold and freezer cold is the defrost timer could be faulty

[@fixitjohn]

Hi Lawrence, thanks for that information. That’s a good invention a vacuum hood especially if you use it all the time. Thanks for watching. I appreciate your ideas.

[@a2mann2]

Thanks for the detailed and helpful video!

[@fixitjohn]

Hi Golfore, I am really glad it helped.

[@BluesStraightFromTheHarp]

If the suction line out of the compressor is cold, or the smaller line (high side) is hot, wouldn’t that eliminate the start & run capacitors w/out having to test continuity? Appreciate your input on this…having the same issue, Whirlpool different model.

[@fixitjohn]

Yes you are correct

[@gerrytheresamacdonald3588]

Thank you

[@fixitjohn]

You're welcome

[@wedgelewis7903]

Liked the video. Informative. I was given a frig. It was new but sat in a house for a few years after being ran for a couple of months. Where the defrost timer is located. Some of the wires were corroded off. It does nothing when plugged up. Any suggestions would help. I'm trying what you did first . Check things. But I don't know squat about a refrigerator. Can you help please? Just point me in a good direction to start.

[@fixitjohn]

Do the lights come on. Here is a great video that might help you.kzbin.info/www/bejne/mWqbopeJrpikd8k

[@wedgelewis7903]

@@fixitjohn The light comes on. I'll watch the video. Thanks John.

[@fixitjohn]

@@wedgelewis7903, I hope it helps.

[@robertpc100]

Great job john.i have a question please.i have a upright Frigidaire deep freezer and I have checked thermostat and defrost timer and I hear clicking in start relay but when I switch out of defrost the compressor is not coming on.i do need defrost element the end is burned off but the compressor should still come on shouldn't it? It is my sister's and don't have my tester to make sure I have power from defrost timer but I'm almost poss. It does.How can I test compressor or what would you think it is or would you do next.its a 2002 year not sure on parts.thinlin maybe cap.or starter.Please can you help me?? Thanks for the video and resistance numbers.info.from you would be so helpful.THANK YOU SO MUCH ROB

[@fixitjohn]

Hi Rob, I am not familiar with that unit. Maybe the run windings are bad in that compressor. To test that you would need a multimeter. There are a lot of good video on KZbin. Let me know if you find out what was the problem. Thanks for watching.

[@MrELauj]

Very knowledgeable thank you ..

[@fixitjohn]

Thank you.

[@philtulk9180]

Really helpful, thank you.

[@fixitjohn]

Glad to hear it!

[@lrose21]

Can you tell me if the digital control panel from the ceiling of the refrigerator was on? Mine is off, but the lights are on and I’m not seeming to hear anything running.

[@fixitjohn]

Sorry I can’t remember

[@brandonrohrer7914]

Have you ever try and fix that pos ice maker. Mine keeps freezing up

[@fixitjohn]

Yes that is the correct name for that ice maker haha. If it is still making ice it is a gasket behind the ice and water lever. It is allowing air too get up through there and causing it to freeze up. I have replaced that gasket and another time I had to replace the ice maker itself. Good luck and thanks for watching.

[@deejohnson5163]

Great vid.

[@fixitjohn]

Thanks a bunch!

[@chrissteele8800]

Also sometimes I share this, the Bible says that GOD loves us so much that he sent his son JESUS CHRIST to this earth and HE lived a perfect sinless life.And JESUS went to a cross and gave HIS life for us.And rose again in 3 days and who ever will receive JESUS AS THEIR SAVIOR AND ASK HIM TO COME INTO THEIR HEART AND FORGIVE THEIR SINS,HE WILL TAKE YOU TO HEAVEN.

[@fixitjohn]

Amen brother.

[@levisharpe9121]

Amen my brother

[@carlschnoor2375]

Good Grief! Another victim of ancient FAKE NEWS!

[@LSD_93]

Get a grip on reality.

[@stephfong4577]

I have a fridge that is 40F on the refrigerator section and 20F on the freezer section. What might be the cause for it? I checked the condenser fan and I cleaned the condenser coil. The issue still exists.

[@fixitjohn]

Hi Steph Fong, that is a good start. If you haven’t turned the thermostat knob to the highest number yet, whether it is 1 through 5, or 1 through 9, the highest number is the coldest. The next thing that I would try is the thermistor. A bad thermistor can make your fridge and freezer run too cold or too warm. I show that in the video, what the resistance should be. It can also be a worn out compressor not compressing your Freon and changing it into a gas. I hope this helps and good luck. Thanks for watching.

[@ambervanamburg9700]

very helpful, thank you!

[@fixitjohn]

Hi Amber, I glad it helped. You are welcome. Thanks for watching.

[@marcmiller688]

is it possible the evap fan may be running but failing?...its on but just isnt cooling the fridge

[@fixitjohn]

Have you looked to see if you have a block of ice on your evaporator coils? Yes, it is possible that the fan won't work but if you can hear it, it is probably still good.

[@10WA]

Any idea on how to put this model into manual or forced defrost mode. My heat element test good. I replaced the thermostat but still freezing up. Is there a way to test the defrost controller? I'm about to just wire the heat coil to a separate mechanical timer that kicks it on once a day for 20 minutes lol.

[@fixitjohn]

I would take that circuit board to a professional. If you can’t find a problem looking at your circuit board like a bad resistor or something like that. I would take it to a TV repair guy or someone like that. I am sure that they could diagnose it. That board is not available anymore. Good luck and thanks for watching.

[@claudiofrankovich5071]

Hello John have a whirlpool side by side model ED2KHAXVSO2 not cooling enough, freezer only to 16deg F , fridge 50deg F,..ice creal soggy, compressor constantly running and very hot. Same as the Whirl Gold you have in your video , but no thermistor.... Both fans working, cleaned the bottom evaporator coil from all dust and dirt, condenser coil in freezer clean NOT frozen.. Temp in fridge imroved a bit when I placed a large fan to blow at the compressor.. Had a friend in the AC business, tap the compressor, install a valve, vacuumed it and filled to 5.3 134A freon spec/ Still the same problem...Is it the compressor .?? any ideas?????

[@fixitjohn]

.Ok, you cleaned the dust from your condenser coil which, is under the fridge and, you say the evaporator coils are not frozen, over in the freezer unit. At 16 degrees F, your compressor is working fine. If both fans are working? Are all your lights coming on it may be your control board? The fans should stop running after 120 seconds of the compressor shutting down. I hope this helps.

[@claudiofrankovich5071]

@@fixitjohnTHANKS for getting back... I am monitoring it costantly and the compressor never shuts down..

[@fixitjohn]

@@claudiofrankovich5071 You're welcome.

[@juvinisoto8236]

Nice thank you good English too

[@fixitjohn]

Thank you too

[@tonjiwilliams1588]

Hello! What it that green wire connected to?? Mine was unhooked when I took the panel off. THANKS!!

[@fixitjohn]

Green is usually the ground wire.

[@humbledhands]

Hey thanks gonna give it a shot. Seemed to not cool after my stepfather banged it around moving it to get tile done. Oops

[@fixitjohn]

Good luck on the repair.

[@Saintzowmalade]

I am trying to plug a new Wi-Fi cable in. Where would it be located?

[@fixitjohn]

I don’t have a clue.

[@rawbdiggity]

I’ve replaced everything on mine do you happen to know where the control board is?

[@fixitjohn]

If I recall, it is on the back bottom left by the compressor. It has been a long time. Thanks for watching. Let me know how it turns out.

[@keithhall8026]

Any advice on ice maker issues

[@fixitjohn]

I replaced my hole mechanism.

[@mdasaduzzamanmunna3157]

Nice

[@fixitjohn]

I hope this helps. Thanks for watching.

[@stevenc7666]

I have the same refrigerator. My freezer side works great (no frosting or anything) but my fridge side is about 44 degrees Fahrenheit. Any suggestions?

[@fixitjohn]

Hi Steven, if you take the back cover off inside the freezer there is a good chance you will find ice on the evaporator coil’s. Good luck and thanks for watching.

[@Condor1970]

Mine is a Kenmore Elite bottom freezer design. Everything seems to be working, including the starter relay and capacitor. But, the freezer doesn't get cold enough, and the fridge I believe uses dampered air to cool from the freezer. Could it just be a Thermistor giving a bad signal?

[@fixitjohn]

Hi condor1970, it maybe the thermistor that is what tells the control board that it needs to be cooler and the control board tells the evaporator fan to turn on.

[@wiisad]

FYI, You should always make sure the appliance you are are working on is unplugged and never, never work on anything electrical with rings and watches on. It's a safety hazard.

[@fixitjohn]

Thanks for the tip. I hope it helped.

[@fixitjohn]

Thanks for the tip

[@georgeortopan6404]

John, Great video, I inherited a Whirlpool Gold made 2/05. The Freezer and Refrig. temperatures are good. Is it normal for the condition fan to run continually? George O.

[@fixitjohn]

Hi George, neither the condenser fan located outside of the refrigerator or the evaporator fan located inside the refrigerator should run all the time but they should both come on when the compressor kicks on. Have you cleaned the condensing coils? Here is a link to your question you might helpful. forum.appliancepartspros.com/posts/t12930-freezer-fan-won-t-stop

[@katherinebenton7562]

So last night the freezer froze again but this morning it’s defrosting again. Would it just be the thermostat if everything else is working?

[@fixitjohn]

Hi Katherine, Yes it is possible that the thermostat could be working intermittently. I hope this helps and good luck. Thanks for watching it.

[@katherinebenton7562]

Fix it John thank you so much. We will let you know😊

[@mohammedamer7896]

found the defrost heater, overheated, replaced it with a new one now showing, temermal fuse error but thermal ( have tested the thermal fuse with multimeter it's ok and no physical damage) what could be the problem?

[@fixitjohn]

Hi Mohammed, did you test the thermostat to see if it was stuck in the closed position. Let me know how things turn out thanks.

[@2crunchy4peanutbutter92]

what would be the proper range for the thermister? I tested mine and it reads 8.27. Is that within range?

[@fixitjohn]

Wow 2 Crunchy, I have forgotten what the range should be. I think that it is in the video. I know that I tested it. Thanks for watching.

[@Hvacnc]

GP5RYAXVY05 is my model #. Does not produce ice. Jumped T&H and dont get 120V to my water solenoid valve.

[@fixitjohn]

You probably need a new ice maker. I replaced mine. You should only be getting 12 volts to a solenoid. I longing that helps. Thanks for watching.

[@Hvacnc]

@@fixitjohn thanks. I ordered one from local hvac store. ( I do residential hvac). Also by jumping black to brownish/pinkish wire FROM the connector coming into the ice-maker, valve gets 120v

[@Hvacnc]

@@fixitjohn thanks for the videos 🤘🏼

[@robinbelgrave3554]

Volume was low in beginning.. when behind the refrigerator it got better

[@fixitjohn]

I hope it helped. Thanks for watching.

[@annemariestephenson1227]

Hey John! I have this exact same refrigerator - freezer was icing over and refrigerator not cooling. Replaced the condensing fan, evaporating fan, thermostat and capacitor. Have checked and the heating element is working. Thought it would need a defrost timer so ordered one, but there is no defrost timer on this model Can't seem to find a separate defrost control board - is there one or what should I check next? Everything runs fine, just coils are icing up and not going into defrost mode like it should. Thank you!

[@fixitjohn]

Hi Anne Marie, thank you for contacting me. I could not find a new one ether But, there may still be hope. Here are some other things you can do: Contact local parts dealers, one of them might still have it in stock. Enter your part number in a search engine a smaller company might have it. Try eBay. Search by using the part number Try a used appliance store. Sometimes they have the same model. Contact refurbishing companies, especially for circuit boards: Take the part to a parts retailer, sometimes they can fix the part. Take the part to an appliance technician. They might be able to fix the part. You may also be able to fix it. Your control board yourself if that is the problem. I have a video on how to replace a capacitor and, what to look for here is a link. kzbin.info/www/bejne/jXXNgoKEhKljepY Here is a link to a refurbished control board that will fit your refrigerator. www.partsimple.com/wpw10135091-wpl-n-8.html?gclid=CjwKCAjwnK36BRBVEiwAsMT8WNRkA-YEyy2JRo3XeP89j37jRQNgaFhg5AKb2n4vjTrvHlavagc0KRoCEjMQAvD_BwE

[@kauaireed9006]

John how do I get the kick plate off ? Thanks for the video.

[@fixitjohn]

Hi, if you are referring to the vent at the bottom of the refrigerator. On mine I open both doors all the way up and pull it on the end like you don’t own it and you don’t care if it breaks. I hope this helps.

[@kauaireed9006]

@@fixitjohn mine had 2 screws

[@andrewbrown3694]

John I have a Whirlpool WRF757SDEM00 the freezer is run 20 degree F and Fridge is 62 degree F. I don't see any frost on the back of the Freezer. Any help would be appreciated.

[@fixitjohn]

Hi Andrew, if you had any frost or ice build up it would be behind the cover that covers the evaporator coil. If there is ice build up there is a good chance that it is the thermostat. If there is not a bunch of ice build up look to see if the evaporator fan is running. Good luck. I hope this helps.

[@williamcrazylacyfurmage9953]

I have a 106.57713701, Thermostat test good and Heater test good, but still no defrost, iced up bad!!

[@fixitjohn]

Hi William, Here are a couple more things you can check. 1. Defrost timer 2. Defrost control board. Here is a link that may answer your question. I hope it helps and good luck.kzbin.info/www/bejne/hZytaJmOqcqhmLc

[@janetoliver9141]

My Whirlpool side by side fridge makes a loud clicking sound. It is so irritating. Any ideas?

[@fixitjohn]

Hi Jane, is it cooling good. It maybe a relay?

[@preventioncures4988]

Good morning John i have the same problem has you but i was told i need a circuit board i also need a door on the icemaker side my gasket went bad and my gasket is bake on the door i have a stainless steel can you tell me where i can get the original parts

[@fixitjohn]

Hi, thank you for your question. you don't have to buy a hole door you can just buy the gasket here is a link to the gasket and one of the web sites that sell OE parts. www.appliancepartspros.com/freezer-door-parts-for-whirlpool-gd5rhaxtb00.html and here is another website that I buy from just check prices and shipping cost. www.repairclinic.com/ As far as the circuit board, they are discontinued and no longer available. You can have your reconditioned. I hope this helps and as always thanks for watching.

[@michaelscally9278]

I checked the connections of the heating element with the tester / multimeter and detected no current going into it

[@fixitjohn]

I’m stumped

[@lindataylor5637]

We noticed our whirlpool fridge was not cold.checked the freezer n it was thawing things.blew out the underneath.turned it back on and it worked for 2 days then same thing again

[@lindataylor5637]

What could be wrong.need your help

[@fixitjohn]

Have you taken the back cover off to see if you have a block of ice. If so you may have a faulty thermostat. I hope that helps. Thanks for watching

[@lindataylor5637]

@@fixitjohn no ice present trying a defrost thermostat.thanks so much for the help

[@fixitjohn]

@@lindataylor5637 let me know if that works.

[@lindataylor5637]

@@fixitjohn this fix didn't work, we replaced the defrost thermo, and it still didnt fix so now we replaced the cold control inside at the top of the fridge. hoping this works

[@ofcv1238]

24:39 you need bigger refrigerator or smaller body with some appliance jobs. All are lethal with exposed sheet metal edges. BTW, what was the actual problem here!?!?! Your replaced thermistor & something else I forgot but you said they were fine. Defrost thermostat I guess was the problem…can’t you detect that by first checking for frost closure or sealing?

[@fixitjohn]

Ok

[@randypentico5712]

My Whirlpool Gold refrigerator is not cooling. Would the defrost thermostat not working cause the evaporator fan from working?

[@fixitjohn]

Hi Randy Pentico, No, your evaporator fan should still work if you watch my video closely, you will see the evaporator fan come on. In my video, it will show you that the evaporator fan is still working. Maybe you have a bad fan motor if, that is bad, you will not get cold air in the fridge. I hope this helps thanks for watching.

[@michaelscally9278]

So if the heating element doesn't get hot is because the defrost thermostat is not working?

[@fixitjohn]

Or the heating element is bad or a bad control board. The thermostat is a cost effective fix.

[@johnpriesterjr7884]

Hello all. Looking for help with a 24 year old Whirlpool side-by-side (Model GD25DQXFB01) and it suddenly died on me. While plugged up, I can hear a clicking...as if it's trying to turn itself on or start cooling. But it never does. It clicks off again. While clicking the lights inside dim momentarily. Any ideas of how I can fix it myself?

[@fixitjohn]

Hi John, I can't be sure it sounds like the compressor is locked up because of the dimming of the lights.

[@konneerexroat9098]

I have the exact same model refrigerator thats been acting up. My fridge side wont get cold. I replaced the piece you did in the freezer at first but no change. Thing is I bought it second hand and there used to be a kind of knocking or clicking sound near the compressor when it turned on but thats no more. Would that suggest the issue being the relay parts?

[@ChrisCo0066]

That doesn't mean relay has failed. The compressor won't run if relay is faulty. If the freezer freezes then the compressor works. If it freezes the inside fan, heaters, or defrost is the issue.

[@fixitjohn]

That sounds like the the relay on the compressor. Sorry I missed your comment.

[@rich2376]

Do you know how to reset the refrigerator?

[@fixitjohn]

Other than to unplug it. Please share it could help someone. Thanks for watching.

[@munsh4able]

Hello Mr John, i have a side by side GE. It is been freezing the vegetables, but the top shelf the milk go bad temperature on the refrside eas 50* F The freezer some days go to - 5 F and others 15* F So i changed the heater thing Evething was a rock and the heater bas all black. Also changed the thermostat. Now i the freezer is 10 to 15* F, refrigerator 40 to 43* I checked if the fans works and the one inside of frezer works and the one in the back next ro the compresor as well.... But im not sure if both needs to run 24/7 or on and off?? Can you help me??. 🤔 Any posible solution??

[@fixitjohn]

Hi Munsh M, neither the condenser fan located outside of the refrigerator or the evaporator fan located inside the refrigerator should run all the time but they should both come on when the compressor kicks on. Have you cleaned the condensing coils? The evaporator fan motor runs together with the compressor and stays on for 120 seconds after the compressor has turned off. If the evaporator fan motor stays on for more than 120 seconds after the compressor has turned off then the control board is bad and needs to be replaced. I hope this helps, Thanks for watching. Let me know how things turn out? I learn from that also.

[@khosrowkhosrow9607]

HI . THERE IS NO POWER ON COMPRESSOR AND FAN MY SXS KENMORE. PLEASE HELP ME . I WANT FIND THE PROBLEM AND FIX IT MY SELF. THANKS

[@fixitjohn]

Hi Khosrow, is everything else working other than the compressor and the condenser fan. Are the lights coming on if so, I would guess that it is a run capacitor? In my video, I show how to remove test and replace the run capacitor. I hope this helps.

[@jackpo5726]

I have a 2008 whirlpool gold side by side. It appears the fridge is getting stuck in defrost mode. Eventually it goes back and is fine until next defrost cycle. Is this likely just a defrost timer problem? If so can I just replace that part or does it only come as part of the entire control board? And where is the defrost timer located?

[@fixitjohn]

Hi Jack, it sounds like a control board problem.

[@fixitjohn]

Have you checked the evaporator fan.

[@jackpo5726]

@@fixitjohn ok thanks will look into that.

[@abibodlogistics]

I have a unit Lg refrigerator french door type,the compressors runs but it does seem to be discharging refrigerant because when I feel the compressor and the discharge line they are not warm as they should. Do you have any clue about what can possibly be the issue and what can be done to correct the fault.

[@fixitjohn]

What is the year, my guess would be the discharge valve on the compressor or maybe the evaporator fan not working? Here is a website that talks about a class action suit against LG. I hope this helps.www.classaction.org/lg-refrigerator-linear-compressor-failure-lawsuits

[@josephtripptree1828]

Hey John, I have the same model. The compressor works fine. When I open the door to the refrigerator everything shuts off. I have to plug it back in and it's fine until I open the door of refrigerator only. any ideas. thanks in advance.

[@fixitjohn]

No idea

[@pradeeppanigrahi5201]

I have a whirlpool WRS322FDAM04 side by side refrigerator. The freezer is cold but the fridge is not so cold. When I put my hand in front of the air damper I can't feel cold air blowing. I could hear the evaporator fan sound so I am assuming it's running. When I turn the refrigerator knob OFF, I could hear the fan stops. When I try to rotate the freezer knob, I can't as its stuck. What could be the problem? Can you please help?

[@fixitjohn]

I just saw your message. It sounds like the evaporator coils are frozen solid. If you take the freezer apart Like I do in the video, you will probably find a big block of ice blocking air from being pulled over your coils. I hope this helps good luck.

[@josephdiaz5741]

@@fixitjohn i just plugef my side by side whirlpool in its been off in storage for about 6 months i clean all the condesor coils and everything is running fine fans compressor etc the vents have a faint cold breeze coming through on the top and bottom vents but the middle vent has no flow what do you think it may be thank you kindly sir

[@fixitjohn]

@@josephdiaz5741 Hi Joseph Diaz, I am glad you ask that question. The middle vent is your return vent back to the freezer it sounds like everything is working good. I found a link to your question I hope it helps thanks for watching. producthelp.maytag.com/Refrigeration/Full-size_Refrigerators/Product_Info/Tips_and_Tricks/How_to_Check_the_Air_Vents_for_Blockage_-_Ensuring_Proper_Air_Flow

[@victorcruz9184]

Anyone know which wire is positive and negative. I bough a replacement part with black and red so not sure with pink and brown

[@fixitjohn]

Hi Victor, is it a aftermarket part. I am not sure.

[@davidontiveros9445]

I have the same fridge everything works but not the lights, can you please send a video troubleshooting the lights circuit? Thanks!!

[@fixitjohn]

Hi David, sorry I don't have a video on that. I will give you three things that you can check. 1. The light bulb check the bulb to see if it is bad look at the filament to see if it is broken or shake it lightly and listen for a broken filament. 2. check the light bulb socket for cracked burnt or corroded light bulb socket. Tap on the light socket to see if you get a flicker of light if you do that is your problem. 3.Door light switches its function is to let electricity flow through and turn the light on. tap on the doors light switch if the light flickers on that is your problem. These two tests are very basic tests and not full proof.

[@victorbukuroh3602]

We have wirepool dryer is American type but it dasen work.

[@fixitjohn]

Hi Victor, do you have any codes?

[@jadyluis2030]

I have a model GS5SHA, do you know where the in door air cooling system belongs?

[@fixitjohn]

Hi Suga Kookie, I am sorry I don’t know what you are talking about. Please give me more info.

[@fixitjohn]

www.ebay.com/itm/Whirlpool-Gold-SxS-Refrigerator-GS5SHAXSQ01-In-Door-Air-Cooling-Soda-Can-Shelf-/173942956852 Is this what you are talking about.

[@fixitjohn]

Hey, Suga Shop around on this URL it will show you part diagrams. Hope this helps. www.appliancepartspros.com/refrigerator-door-parts-for-whirlpool-gs5shaxnb00.html

[@jadyluis2030]

@@fixitjohn Hi John yes that’s the part that came with my refrigerator unfortunately we had to reassemble it and I can’t find where it belongs

[@frantzp.4087]

John, Good video! I have a Whirlpool bottom freezer model GB2FHDXWB05 for which the refrigerator section is not working. I am trying to change the refrigerator fan, but I can not remove the cover. Any advice on how to proceed?

[@fixitjohn]

Here is a link to the top four fixes for your model. www.appliancepartspros.com/repair-help/whirlpool-refrigerator-gb2fhdxwb05-repair/gb2fhdxwb05-fridge-too-warm.html This is not the exact model but it may help. www.applianceblog.com/mainforums/threads/whirlpool-gold-pooling-ice-in-bottom-of-freezer.41357/

[@frantzp.4087]

Fix it John John, thank you very much! The link that you sent me was exactly what I was looking for. I will order the parts as soon possible, and I will let you posted. My next challenge will be a Haier mini fridge that runs great, but never cooled the refrigerator and the freezer sections.I have changed the capacitor and the relay without any success. Any advice will be great also!

[@fixitjohn]

​@@frantzp.4087 Hi Frantz P, I sent this same message about a week ago and, I was looking back at my replies and saw that my original message. That I sent to you was not here. That being said, I would not put any more money towards that Haier because when a compressor runs without cooling it is not compressing the freon it is most likely bad valves/bad compressor. I hope this helps and Keep in touch. I do like to know the outcome. As always thanks for watching. Fix It John.

[@frantzp.4087]

Fix it John Thank you John! I agree with you, and I will forget about fixing the Haier. However, for the Whirlpool, I have to fix it as my top priority. I made a test my removing the whole damper section, but I don’t feel any cold air coming from the freezer at the bottom which is working fine. I came to the conclusion that the damper is good, and the problem might be the evaporator fan or the evaporator motor. Please advise!

[@fixitjohn]

@@frantzp.4087 It is possible that it is the evaporator motor. Is the unit defrosting you will see it defrost with the cover off?

[@gustavovillatoro7970]

I won’t be able to do that.. but at least I know

[@fixitjohn]

Hi Gustavo, Knowing how is as good as doing. Thanks for watching.

[@ofcv1238]

10:12 i think you did troubleshooting in reverse order. Especially as cleaning is prerequisite before putting back into service after all the effort. If doing anyway, do first in troubleshooting.😅

[@fixitjohn]

Thank you for your 2 cents!

[@jeanetteg3521]

Hi John, thank you for your detailed video. Where did you order the parts from?

[@fixitjohn]

Hi Jeanette, sorry I missed your comment. I actually got at the appliance part store locally but you can also order it on line at www.appliancepartspros.com/ I hope this helps thank you for watching. Let me know if you need any more help. Thanks. John.

[@jeanetteg3521]

@@fixitjohn Thank you so much. Yes, this definitely helped!!!

[@richardlandford9158]

Where would the defrost timer be located?

[@fixitjohn]

Hi Richard Landford, This particular model does not have a defrost timer. The defrost is controlled by the Electronic Control Board. I hope this helps. Let me know if you have any other questions. I am glad to help. Thanks for watching.

[@stevelaminack1516]

Can I change the time when my whirlpool refrigerator defrosts (WBB322DMBM00)?

[@fixitjohn]

Hi Steve, That is above my pay grade. If it has a smartboard there would be a certain algorithm that would set the defrost timer. Sorry I could not help but thank you for watching.

[@ApartmentMaintenancePOV]

What size C clamp is that at 18:17 ?

[@fixitjohn]

Hey thanks for your question that is a 4" Vice Grip C clamp. Here is a link to it. www.amazon.com/Tools-VISE-GRIP-Original-165-Capacity/dp/B00004SBBM/ref=sr_1_16?crid=1AY9SG2WB0UFT&keywords=vise+grip+11sp&qid=1689525753&sprefix=vise+grip+11sp Thanks for watching.

[@ApartmentMaintenancePOV]

@@fixitjohn thank you!

[@sabiya2]

Hello I hope someone can help, my condenser fan wasn’t working so I replaced it with a brand new one, when I plugged it it worked fine, fridge was nice and cold, however when the compressor and condenser fan stop when they should, Only the compressor restarts, the condenser fan doesn’t start, if I unplug the fan from the PCB board and reconnect it it starts to work again until it stops, please someone help, my fridge is a whirlpool side by side.

[@fixitjohn]

I don’t know. I would pull the board out to see if there is a bad resistor or something like that. Sorry I can’t help. Let me know if you find the problem.

[@armindoferreira5886]

Good Technetium … Like !…

[@fixitjohn]

Thank you! Cheers!