Whirlpool Side by Side Refrigerator

Are you thinking about buying the Whirlpool Side by Side Refrigerator #WRS588FIHZ? How noisy is Whirlpool WRS588FIHZ. You have questions and we have answers about this stainless steel beauty! We address the ice & water dispenser and more. Does it make enough ice? Is there any ice build up? What is the difference between cube ice & crushed ice? How noisy is it? If you have any more questions, don't hesitate to ask. Here are the list of questions we address. The Whirlpool Refrigerator Ice Maker segment is the longest because we address a lot of things there.
⛔ For your convenience here are the two filters that will need to be added or replaced.
🔗 Refrigerator Air Filter amzn.to/3ymbGVe
🔗 Refrigerator Water Filter amzn.to/39RoQ31
📌 As an Amazon Associate I earn from qualifying purchases at no cost to you.
0:00 You Have Questions & We Have Answers
0:41 Does the tray slide out on the ice/water dispenser?
1:43 Does the measured fill start counting right away if the display is off?
2:40 What are the light options for the water ice dispenser?
3:24 How does measured fill work? Does it work on a well?
4:10 Is the refrigerator noisy when using the ice water dispenser?
5:07 Answering all the questions about the Ice Maker
9:00 More about Refrigerator Noise (quiet segment)
9:27 What about the filters, door, drawers, and shelves?
12:58 What about the finish? Is it hard to clean?
13:36 One Final Complaint & Cut Scene
To see more about the fridge see this playlist.
• Fridge Help Desk

[@TheProjectHelpDesk]

⛔ For your convenience here are the two filters that will need to be added or replaced. 🔗 Refrigerator Air Filter amzn.to/3ymbGVe 🔗 Refrigerator Water Filter amzn.to/39RoQ31 📌 As an Amazon Associate I earn from qualifying purchases at no cost to you. Fridge Help Desk Playlist: kzbin.info/aero/PL6Yw70J2MK6s0FKUQj-CymT6IyRPQoj6B

[@snoopstp4189]

actually that model of dispenser has a calibrate setting for water, you need to press the correct 2 buttons simultaneously to adjust this setting, there are some other utube channels that show how this is done.

[@TheProjectHelpDesk]

@@snoopstp4189 we may have that on one of our videos as well. Thanks for the written info though. It will help others for sure.

[@jwkjwk7137]

Thank you for posting this! This is great resource for those of us looking to see whether to buy this!

[@sabakadri1268]

Thank you for this! I was just considering to get this for my new home and your review helped me make the decision to get it :)

[@TheProjectHelpDesk]

You're very welcome. So glad if helped you with your decision making process. There is a playlist for this fridge as well with 3 other videos that you might find helpful as well. Thank you for your comment.

[@melissaorgeron9161]

Thank you for this review, I just found your channel and am learning alot!

[@TheProjectHelpDesk]

You're welcome. The only concern we've really had personally with the fridge are mixrocracks in the door shelves, but we would choose it again. Once it had an error code but it was shortly after a power outage. We unplugged it and plugged it back in and it's worked fine. Glad you find the content helpful.

[@samanthawolff9768]

You guys are hysterical 😂 Thanks for the info!

[@TheProjectHelpDesk]

Glad we could make you l augh today! Glad it helped. Let us know if you have any questions.

[@karamelahi2808]

Great review guys! We’re settling on this one too.

[@thomaskoempel8399]

Appreciated the insights. Your comments put us over the top on buying this fridge. Our only annoyance, as you mentioned, its a little on the louder side when the compressor is running. Not terrible, but more noticeable than expected. Plenty large enough for our family of 4 adults.

[@jaxxboss1]

Thanks you two, appreciate this. I am kinda shying away from the ice maker being built into the door, but I just might go with it.

[@TheProjectHelpDesk]

We love it because it really feels like more usable space for us.

[@davidpatrick3533]

You guys are really entertaining :)

[@garyperkinson8778]

I have a Samsung fridge and I’ve had so many problems with the ice maker. I think this fridge you reviewed will be much better. Thank you for doing a great review of this make and model!

[@TheProjectHelpDesk]

We did a second question and answer as well because we had another question come in about the water filter.

[@TheProjectHelpDesk]

Thanks for watching the review. 😁

[@rhondahagerman3]

I just bought this model from Lowes and I just love it! I went from a 23.5 cu to this 28.4.....soooo much more space in freezer, fridge door and the depth is soo much roomier! We can fit three gallons of milk in a row, going towards the back! The refrigerator door can actually handle 6 shelves. So, I went on several parts sites to find the biggest one available, about 15 1/2 x 6 1/2. Amazon is offering two for the price of one drawer on other sites. So, I went ahead and ordered them and I'll use the extra as a backup if one should ever crack. They were two for $48.00. Hope this helps😊

[@ForeverMish26]

everytime he opens the freezer, I get chills. hahaha

[@TheProjectHelpDesk]

It's definitely frigid.

[@dxtrdxtr4457]

Thank you for your review.

[@TheProjectHelpDesk]

Glad it was helpful!

[@sassyb.9928]

Great review...you guys were funny 😀. You answered my question about that filter on the left side. I guess I'll have to buy one, you would think you'd get one though. But anyway, thanks for the review. We just got one very similar to yours, so far I like it! Had to get rid of our 5 1/2 yr old LG....😢 garbage fridges 😞

[@TheProjectHelpDesk]

an affiliate link for the air filters are in the pinned comment, but let us know if you need a link to one that fits our model assuming it fits yours as well.

[@HAYDLO11]

I just bought it & can't figure out why the bins hard to remove for cleaning Love it thanks for answering

[@TheProjectHelpDesk]

Yeah, some of the door bins can be very tight. We try to remove those as little as possible. And the drawers hitting the door just seems like a poor design. Thanks for the comment.

[@katielerchen3016]

Thanks for having the wife there, she keeps it interesting.

[@TheProjectHelpDesk]

That's why I keep her around.

[@KerryAndBerrys]

Don’t you just love a fridge that comes with a filter but no filter system? The ultimate value for money life hack 😂 Have to admit this thing looks styllliiiiisssssh. And useful. Without a word of a joke, I can honestly say probably 99 percent of the time we have a job to close the fridge. Everything goes in there to keep it fresh 😂

[@TheProjectHelpDesk]

It came with the system for the air filter but no air filter. 😂😂😂 it wasn't expensive but as much as fridges cost of should come with one air filter.

[@miller4874]

Exactly

[@gofigure6562]

How is the fridge today? Ours is starting to act up so the research phase has begun. Really enjoyed your thorough review and walk-through.

[@TheProjectHelpDesk]

It hasn't caused us any issues. There was one day it made a strange noise but we unplugged it and replugged it back on. Noise never came back.

[@ericstewart3000]

Couples goals

[@TheProjectHelpDesk]

That's so kind of you to say.

[@Rob8]

Mrs. Like is sooo pretty!

[@TheProjectHelpDesk]

Mr Like wholeheartedly agrees.

[@Rob8]

@@TheProjectHelpDesk cheers!

[@nyhusglen]

Thank you

[@TheProjectHelpDesk]

Glad we could provide some value. Thank you for taking the time to comment.

[@soonerfan8372]

Just bought this fridge last week. Seems to work fine so far, but there is a noticeable humming noise every 30 minutes or so. Have you guys experienced this with your unit? If so, what did you do? Thanks!

[@TheProjectHelpDesk]

Not that I have really paid attention. I know that the ice maker arm drops down every so often. And becasue it is in the door you can hear that run.

[@susanmclain2376]

Thanks for the review. I have a 12 year old version of this fridge that I’m going to need to replace soon. I’ve enjoyed the fridge design so I’m leaning towards this model again but my one hold back is that all of my drawers in the fridge are now held together with packing tape. The plastic front in all of them have broken. Have you experienced and of the fronts of the drawers breaking? Thanks

[@TheProjectHelpDesk]

The two drawers in the fridge itself have not shown any cracks. Now we admittedly do not store a ton of stuff in ours, so they do not get as much as use as yours possibly. Our door shelves have micro cracks in the corners. Right where the plastic curves around. But they seem more cosmetic than functional.

[@lorisalisbury531]

We have this too! Love it. However we are just now connecting the ice maker/water line. The fridge will not move out. It is like rollers are locked. Does yours move easily? Any suggestions for us? Thanks!

[@TheProjectHelpDesk]

I'll have the husband look at this when he wakes up. Have you seen the video where be hooks up the waterline? I know it moved easily when he was checking for noise but can't remember if he did something when he set it up with the wheels or not. Stay tuned. There is a fridge series playlist that may or may not have addressed that. Again I'll have him look at the comment when be wakes. He may have some trouble shooting ideas.

[@TheProjectHelpDesk]

Ours moved easy. In the past, I've had a case where the wheels kind of dug into linoleum and it just required a little extra umph to get it going. We don't think there are any feet on this fridge just rollers. Hope this helps and keep us updated!

[@TheDoconnor1266]

I just ordered the same fridge from Home Depot. The manufacturer failed to drill holes for the plastic light covers. I have to wait until next week for Maytag to come back and check what the issue is. We paid a lot for this fridge and the least they could do is make sure all parts are installed properly. I’m also waiting for fridge to cook down so I can put food back in. Book says wait 24 hours for temperature to regulate itself and put food in. Freezer is getting cold quickly yet fridge part is still not cool enough. How long did you guys have to wait to put food back in fridge side? Thanks for the update on your fridge.

[@TheProjectHelpDesk]

Honestly I don't remember, but it was same day. Because our old fridge was right in the middle of the kitchen. We had a food thermometer to check temps.

[@1LUV2NO1]

How much did you pay if you don’t mind me asking?

[@georgemuckom1335]

Thanks for the review! I recently purchased the same refrigerator and after about a day started having the same water hammer like sound (it was not there at first). I checked the supply lines behind the refrigerator and taped it to see if it helped - it didn't. Also tried reducing the inlet water pressure to the minimum..no difference. Seems like something around the reservoir is vibrating (inside the refrigerator). Any thoughts? Anyone else having similar issues? I am concerned that this may eventually cause copper pipes in the house to break due to the vibration.

[@TheProjectHelpDesk]

I was thinking about attempting to tape mine this weekend. I will reply with my results and findings.

[@charliesavoie5766]

Hammering in water lines can be a sign of air in the line. When the fridge was installed, there was air in the tubing. Sometimes the solution is to turn facets on sequentially starting at the one closest to where the water enters the house from the meter. Let them run about 5 minutes and shut off in reverse order. Don't forget to flush toilets and fill some glasses with water from the fridge as well.

[@janalreyes4086]

Thanks for your video. Your info is helpful. I got this fridge from my family and I dont like like it at all. It too small. everything freezes becuase you cant put anything on the top shelf. The freezer shelves are odd, space for 4 yet theres only 3. The water fills so slow it takes forever to fill my water . I wish I had something positive .

[@TheProjectHelpDesk]

That's OK. All opinions are welcome here. :) I agree with the speed of the water dispenser. For me, this has been the one negative.

[@1lovablety8]

Hello , I have the same model fridge and today there’s no water or ice being dispensed. All lights are out except when pressing on either pad for water or ice, the lock light comes on with code 3 on the panel.

[@TheProjectHelpDesk]

I saw your comment on the other video. Glad it helped.

[@Dan-vs2iu]

Hello! I have the same model. My freezer door sits a little higher than the refrigerator. This causes the seal to not be great on it. I see the bolt to raise or lower the right side but not the left. I was thinking of messing with the leveling feet. Any thoughts?

[@TheProjectHelpDesk]

From what I can see, the leveling feet basically attach directly to the frame and only serve to raise and lower the entire fridge as a unit. So this shouldn't affect the door itself. It is true that only the fridge side has the leveling bolt to raise/lower that one side to match whatever the freezer is set to. Based on another viewers comment, it sounds like the freezer hinge brackets can be adjusted to alter the door camber. (The width of the gap between the doors) I was unable to find this procedure, but if that is true then that may allow the door to be raised or lowered as well. IE play in the hinges. But this is totally a guess. Ours has never had issues and we have never had to mess with it. I did do a closeup video of my hinge brackets for comparison on one of the videos in this series. It may or may not have value. IT might even be this video. But beware, getting these things out of whack could wind up requiring a service call. So definitely do not consider this a how to guide or anything.

[@JeffSchiff1]

Thanks for this, but I inherited this model fridge and can't figure out how to put the glass shelves and produce/meat bins into the fridge section. You ever make a video about that?

[@TheProjectHelpDesk]

I don't know if we made one on the glass shelves themselves. I thought we did. I will try to check.

[@johncarter4518]

Have you experienced any condensation occurring on the outer casing on the unit, particularly on the top horizontal surface left rear side or the rear vertical surface center area running the almost the full length top to bottom of the unit? The condensation on my unit is so bad that water ran down a power cord and dripped into a GCFI socket which wound up tripping and killing the power. This is a big concern to me!

[@TheProjectHelpDesk]

We have had no condensation issues. Personally it sounds like a case of cold air escaping the unit through some type of insulation/gasket failure. But just a total guess.

[@HopeHeld-vo3cs]

I have the exact refrigerator and the water randomly stopped coming out from the dispenser. I had replaced the filter when ready, drained out the amount the filter recommended with no problems. My son tried to use the measure fill feature to fill a gallon jug, so he set it to the max amount of ounces, pressed fill, a few ounces came out then it completely stopped putting out water and has not worked since. I tried removing the water filter and resetting again, but still no water coming out and it's not filling the ice maker. Do you know what could be going on?

[@TheProjectHelpDesk]

That one is weird. If you are getting water then all of the primary components are working. And changing the filter shouldn't affect that. The first thing that pops to mind is that a good power cycle might spring it back to life. Basically unplug it for a few minutes. These fridges have different styles of ice makers and some have power switches also. They wouldn't get turned off but maybe flipping the switch would also bounce it back. Sorry that I don't have a good answer on this one.

[@calliecollins7702]

We have eight people here, sometimes 10 with foster children, and this fridge looks like a good fit size wise. They are all boys, so the quantity of food is surprising to me. Our current fridge is 21.7 cubic feet and I just bought this one today. Really anxious for more space.

[@mjp5129]

No it does not. There are just two of us, but in all fairness, we just got this yesterday. So maybe if we let it get full, before we start using it. Maybe. We have another older whirlpool that has a large, not in the door ice maker, that has all the ice you’ll ever need. So well use that as a back up. The ice cubes are kinda triangle, not the crescent shape as usual. Our fridge is loud, I think, still we have only had a day. One thing, let me say. Never buy an LG. I have been arguing with Home Depot warranty, that I paid for, since September. I had to buy an older fridge, and I am still waiting for a check. Where we live, there is no one that repairs LG appliances near me or even out of state. Just a warning. So now I have three refrigerators. The non working 3 yr old LG and the older whirlpool to tide us over until Home Depot warranty decided what they were gonna do. These are in the garage and we have to dispose of the LG ourselves 🤦🏼‍♀️, and the new one, that was delivered yesterday. I do like the new one, it just doesn’t seem to make enough ice.

[@johnsupko6615]

This fridge is garbage. When it stops making ice it will need a complete new freezer door to make the ice maker work again at a cost of $1600. Bad wiring harness design

[@calliecollins7702]

@@johnsupko6615 I bought the warranty just in case.

[@sabrinashelton1997]

HI! Great video, very informative. We've been looking into this fridge vs a Samsung one. I am just curious where y'all are from?

[@TheProjectHelpDesk]

We are in North Carolina. Thanks for watching. We chose this one for the type of ice maker. We feel it gives more usable space for us.

[@sabrinashelton1997]

@@TheProjectHelpDesk I thought your accents seemed so familiar. My father is from southern Virginia near the N. Carolina border. I told my husband, I would bet anything they are from VA or NC! How great. Yes, the fridge yall chose is HUGE. It looks like a great one. Thanks so much for doing the review. It really has been helpful for us.

[@TheProjectHelpDesk]

@Sabrina Shelton reason we chose it for us is because we hated our small one. Every time I opened the freezer hald the stuff fell out. That's only happened once with this one. And only because we crammed it full so something popped out of the door shelf when I opened it.

[@jhelsel2198]

I just had this refrigerator installed in my house. I am trying to understand the function of the Fresh Flow plastic housing. The refrigerator came with a piece of Styrofoam inside this plastic housing, blocking any cold air from getting into the fresh food section of the refrigerator. The piece of Styrofoam is glued to a black plate with wires connected to it. Should the piece of Styrofoam be cut away form the black plate to allow air flow into the refrigerator? Please advise. Thanks, John

[@TheProjectHelpDesk]

@@jhelsel2198 the Styrofoam is supposed to stay in place. It has small holes to allow air flow.

[@peacew6]

what happens if I pull out the water filter and not put one in? Am I going to have water spraying inside the refrigerator? Or am I just going to get unfiltered water?

[@TheProjectHelpDesk]

Ours works perfectly fine with no filter. So as long as it is identical you should be good. Others have said that theirs doesn't work without a filter. But either way it shouldn't spray water.

[@takelso]

I get a rattle noise that seems to be coming from the air filter area. I just noticed this and also noticed that there is not air filter in it. Got any suggestions as to why I have the rattle

[@TheProjectHelpDesk]

Without having hands on, it is difficult to guess. But there is a spinning fan that blows air between the compartments. Possibly something built up on a fan blade causes it to hit something or be off balance maybe? Hard to say unfortunately. Ours hasn't had any issues in that department.

[@mmsbby23]

Help! I bought this today! Its going to be delivered tomorrow. I just realized I have a half inch from the fridge to the wall. I know we won’t have room but will it at least open? I know it won’t be great but at least open?

[@TheProjectHelpDesk]

Unfortunately I can't guarantee how well it will fit. But I can tell you this. When you open the door so that it is at a 90 degree angle then the front of the door and the side of the fridge are almost identically spaced. The door is maybe a 1/4 inch closer to the wall than the side of the fridge. So in my opinion the door will open but the handle will hit the wall about 2" before it is at a 90 degree angle. So that would make it useable but would make removing the drawers complicated and likely make the point where the automatic hold open point is unreachable. IE the door will also self close unless you are holding. This is whoever an opinion based on a lot of assumptions about your layout (IE one side is completely against a wall). I hope that helps. Honestly when a fridge is required to sit completely next to a wall, I do not recommend a SxS design but rather the top bottom design where a door only opens in one direction.

[@shamtriklo4320]

Do you know what to do if the entire control panel (ice and water dispenser panel) is no longer lit up or acknowledges any buttons being pressed?

[@TheProjectHelpDesk]

Honestly, this sounds like a case of a failed component. Likely something in the control panel board itself. BUT without having hands on it, this is just a guess.

[@user-of6nn9fl7k]

my ice maker is building up ice underneath the ice tray as if water is dripping. also on the ice level arm lots of ice build up! not sure what's going on can you help?

[@TheProjectHelpDesk]

Depending on the type of ice build up, it could be a number of things. A badly unlevel fridge is one of those. Too far off level and the water could spill over easier as it sloshes in. To be honest it is a hard thing to diagnose remotely. Oddly enough, it could just be evaporation/condensation. We get ice build up under our ice bin. It resembles a snowy buildup. I pull the ice bin outs about nonce s year for cleaning and use that time to remove the built up ice.

[@user-hy9hi9cy5b]

3:50am I moved into a house it had a whirlpool fridge in it and no filter was in the the filter holder, but thats ok i know where i can get it from now thanks to yall i appreciate thay and much cheaper, but my question is when i get my filter in it should statt making ice and giving me water right?

[@TheProjectHelpDesk]

Short answer is yes. Some of those require the filter for the water and ice to work. Longer answer is maybe. There could be other unknown issues. But the filter is a good place to start.

[@johncarter4518]

Do you know if an optional Whirlpool egg tray is available or does any other manufacturer have a compatible egg tray?

[@TheProjectHelpDesk]

So there supposedly is an egg try that USED to fit, but based on comments, it sounds like they changed the design in the past and the rounded off piece that sticks out on the left hand side makes it not fit anymore. I will try to find the part number later today. It might work. But I don't think it does anymore.

[@laurabachle8125]

There is a fast ice option to maker ice more quickly.

[@TheProjectHelpDesk]

Yes there is. We actually discuss that in one of our latest videos on the fridge after a couple of people asked about all of the control panel features so during part of it we discussed the fast ice (briefly). kzbin.info/www/bejne/qH6rqJ-QlJp6l80

[@kelliebeeson5720]

Hi, Assuming ice bucket is empty , how quickly will a new batches of ice drop? For example, does it take 2 hours for a new batch to drop ? If you go to bed with an empty ice bin, will it be full in the morning?

[@TheProjectHelpDesk]

We will do a test on Friday night and empty the ice maker and see how full it is on Saturday morning when we wake up. I think it took 24 hours actually for it to fully fill up. There was a text overlay at about 9:00 mark with 24 hours. The 5:07 time is most about the ice maker in terms of how many cups it took for us to empty it, but we'll do that test to see how much ice is there after fully emptying the night before. We'll do that test. It shouldn't take too long to film & edit that information for you so you can visually see how much is in there from empty to next morning. Reason why we would wait until Friday / Saturday is there isn't any time to film in the morning before he goes to work. But we'll let you know by Saturday evening/Sunday morning at the latest. (barring any internet issues that keep us from putting up a video)

[@kelliebeeson5720]

Thank you, will check back for more info

[@TheProjectHelpDesk]

We realized we forgot to edit the footage. We still plan on doing that but it took about 90 minutes for a batch of ice to drop. It wasn't full when we woke up but pretty close. We also realized quick ice wasn't on so if quick ice was on it would potentially fill up faster.

[@FistFulOfDildos]

do you need to change the water filter if your only using the ice and not drinking the water? I have my water line hooked up to a reverse osmosis system so that would mean i wouldn't need to replace the filters? am i correct?

[@TheProjectHelpDesk]

CYA Statement: "Always follow manufacturers recommendations" ----- Now that that part is over ---- I personally think this is a very good point. I like to change mine every so often because as the filter and o-rings get older they can get brittle and may cause issues when you eventually want to remove them. I only use mine for ice also. We have a sink mounted RO system that we use for drinking and we are on well water. So I think it is a good idea to change them every so often, just so the parts don't degrade too much and risk leaking. But i personally just reset the change water filter until I feel like it has been long enough.Also, I am sure that most water lines are not perfect and there might be something floating around past your filter that could break loose eventually and hit the filter. So again, probably a good idea to change them every so often. I plan on changing mine out every 12 - 18 months.

[@susanmcbeth4220]

@@TheProjectHelpDesk I was told the filter is good for so many gallons. So depending on how many there are in your household using it is how often you should change it. I do it once a year even though it starts beeping before that.

[@TheProjectHelpDesk]

@@susanmcbeth4220 We 100% agree with that. We've changed it once since we bought the fridge and suspect we will do it also on a once a year basis. Definitely a good point!

[@philominaannan4540]

On the temperature-changing button which one is the high and low settings

[@TheProjectHelpDesk]

Around the 3 minute 23 sexond mark of the linkedb video, we go into temperature a bit more. Hope this helps. kzbin.info/www/bejne/qH6rqJ-QlJp6l80

[@BrandyWinters]

Do you know what the top notches are for on the frig door where the bins go?

[@TheProjectHelpDesk]

So that one is tricky. We actually did do some digging. Here is what we found. Basically, it sounds like they make this same basic fridge for multiple brands. One of the brands actually comes with an egg /butter shelf with a plastic door. There is one that 'might' fit but apparently at some point either the shelf or the door changed and while it 'Kind of' fits some people have complained about it not fitting correctly. If you want to see the part number of the one in question you can see it here: amzn.to/3SK9TSr Now that one is expensive as crap and is shipped from and sold by a company in China. There are a lot of knockoffs on the Zon around $70 and some as low as $30 from other companies. Which is still ridiculous for one shelf. That is why we never gambled and tried ordering it. But if you want to see what we think fits there, just do a generic google on "WPW10324760". This is what we THINK is designed to go there.

[@jessicacervantez3141]

I use my ice machine all day, I feel like it takes forever for ice to come out. How do you turn on quick ice?

[@TheProjectHelpDesk]

On our model you just press then . It appears that this setting is not permanent however. It temporarily lowers the the freezer temp for 24 hours so that ice will freeze faster. Then it returns to normal afterwards. From the manual it states: "NOTE: If increased ice production is desired at all times, change the freezer set point to a lower setting. Setting the freezer to a colder temperature may make some foods, such as ice cream, harder."

[@szargos]

I can't tell, but in one of the photos I've seen of this fridge, it looks like the glass shelves don't quite go all the way back/deep. Is this the case? If so, have you noticed any issues with this, like something accidentally falling?

[@TheProjectHelpDesk]

I can't recall from memory. But stay tuned for the info. I don't really recall anything falling. But my memory isn't that great today. I'll have my husband look in a little bit. The wife.

[@TheProjectHelpDesk]

The spacing is about 1 and a quarter inch gap. We've not had anything fall except maybe a small fridge thermometer. All modern side by side fridge should have a gap in the back for air flow. With us there are only 2 so we don't need to fill it like larger families.

[@szargos]

@@TheProjectHelpDesk Oh ok, great, good to know. Thanks!

[@lorriepatrick66]

Hi....I just got my Whirlpool WRS588 SIDE BY SIDE LIKE YOURS 3 DAYS AGO.....JUNE 12, 2022. My Ice maker isn't working properly!! It hasn't filled a full bucket of ice, and I can see it made some But the ice cubes won't drop. I hear the motor turning, but the ice won't come out. I even tried setting it to making quick ice.....It still only made maybe 1/8 of the bucket full. PLEASE HELP !!!!!!!!!

[@TheProjectHelpDesk]

One possibility is air. Make sure you have purged all the air from the system. Run a lot of cold water through the system as it will keep purging air for some time. If that doesn't do it then in this case you might want to call about a service call. It sounds like yours might be DOA. From what I can tell, the icemaker mechanism is very much a self contained unit that doesn't really have a lot of parts that you either can or need to repair. If you can hear it turning then you know you have power. If the water dispenser on the door is working then you should have water. Since you got some ice cubes we know that the basic functionality is there. The only pieces really left are a timer mechanism and the little bar that drops down to check to see if there is enough ice already present. If it is new and under warranty then I would say that this qualifies for a warranty issue.

[@TheProjectHelpDesk]

As a side note, it takes about 72 for the system to fully stabilize so it may just be getting to a point where it starts working normally. Hope that helps.

[@gloriawahlstrom1009]

Just tried to change the water filter on my Whirlpool fridge just like yours and the new filter will not stay in. It pops out when I try to dispense water and leaks water all over the top shelf. It's a factory filter just like the one it came with. I have no clue what to do about it.

[@TheProjectHelpDesk]

Weird. I assume the old one goes back in correctly right? If so then it sounds like something might be wrong with it. I do know that sometimes a new one can be a little tighter. Pressing the water dispenser activates the solenoid that opens the water valve and thus applies the pressure to the system. When closed there is less pressure so to speak. So it sounds like something isn't properly locking and when the pressure hits it, it pops it out. So that would make me think that the door isn't locking. Which could be a malformed plastic pin on the filter or similar. Just a thought. I know at least one person in these comments had an issue with the insertion and they wound up cutting off that plastic pin. (Standard CYA DISCLAIMER: I Do not recommend doing that)

[@jameswright4508]

Do you take out the Styrofoam . from the air freshner Box in the Refrigerator ?

[@TheProjectHelpDesk]

No. The Styrofoam piece is actually part of the assembly. It stays in and has small holes for airflow. Seems very counterintuitive doesn't it? If I remember correctly you can can see this 'part' in the diagrams to help confirm. It is part number W11317276 on some models and is called an Air Diffuser.

[@jamesaddison3035]

I have a whirlpool side by side that has the fresh flow air filter, I think!!! It makes a screwy noise in that area where the filter goes from time to time, s I thought it was maybe time to change the filter since we haven't since we bought it a couple of years ago. I opened the door that covers the filter and found that there was no filter, just foam board. So is the foam supposed to be there? Did the factory just miss putting the filter in? I don't see how any air could pass by the foam board.

[@TheProjectHelpDesk]

There are 3 small holes in the foam board for air to go through. To our knowledge the foam board is supposed to be there. We haven't been able to find any information that it shouldn't be there. Ours did NOT come with an air filter. We might need to make a video about the foam board & the air filter since we have had a few people ask about it.

[@jamesaddison3035]

@@TheProjectHelpDesk That's odd that they don't include the air filter, but do include the water filter. Thanks for your quick reply. I'll have to get that filter ordered. But by the noise it's making from time to time I may need more parts. Not sure if that fresh flow cycles or not, ha ha ha, but it just made the noise.

[@TheProjectHelpDesk]

@@jamesaddison3035 we thought it was odd too.

[@susanmcbeth4220]

@@jamesaddison3035 That is the only complaint I have about mine. It is so noisy! It makes a lot of noise just running. It's not a deal breaker, but annoying.

[@tampajim100]

I just took delivery at the same refrigerator yesterday. So it's now been running for approximately 24 hours. I know at least when I woke up this morning around 4:00 a.m. the compressor is running and it is now 11:45am it's still running. Is that unusual for it to run continually. I'll have to track it to see if it eventually turns off. It possibly did go off during the middle of the night, but I don't know. I do have the refrigerator and freezer temperatures set at factory setting. My old refrigerator would come on and then go off. Your thoughts?

[@TheProjectHelpDesk]

I think it takes approx 72 hours to stabilize after initial power on. Until then, yes totally normal.

[@tampajim100]

​@@TheProjectHelpDeskyou guys are the best!

[@tampajim100]

After about 30 hours it now recycles on and off as needed. Your advice was right on. Thank you!

[@TheProjectHelpDesk]

@@tampajim100 you're very welcome.

[@irmacenteno4688]

My icemaker and my water dispenser aren’t on anymore. How do I turn them on again?

[@TheProjectHelpDesk]

@@irmacenteno4688 ours has a switch behind the icemaker bin itself. But I would also look for a broken wire in the wiring harness at the bottom of the freezer door. It is a known complaint about this model.

[@ronjohnson8816]

I just ordered the same model fridge. The #1 complaint I've seen on reviews online are regarding the wires that are routed through the bottom left side of the freezer door getting pinched and eventually broken. Have you seen this as an issue on yours or heard similar complaints?

[@TheProjectHelpDesk]

No issues with our cables. We plan to do an 18 month followup soon.

[@queenelizabethtaylor6553]

Yep that what’s wrong with mine

[@ronjohnson8816]

@@queenelizabethtaylor6553 did your wires break?

[@queenelizabethtaylor6553]

Yes the wires broke

[@ronjohnson8816]

@@queenelizabethtaylor6553 how long did you have it before that happened?

[@natashapanchoo6665]

I have one like this when I open the doors it shuts off and when the door closes, it starts again it never shuts off when the doors are close.Is it the same with your refrigerator?

[@TheProjectHelpDesk]

If mine is running, and I open the door, it keeps running. That behavior could be worth having someone check it out. I have never seen that before personally.

[@pauliec2193]

I was wondering how deep it would be without the doors on it do you think the doors could be completely removed to get it into a house? I live in a small row house in South Philly and my rear door, which is my biggest door is a 32 inch door, it has a security door on it so my narrowest point is about 30 inches, so I would need it to be about 30 inches depth, without the door on it

[@TheProjectHelpDesk]

Give us a moment. He's looking. But it might take a little bit to get back to you.

[@TheProjectHelpDesk]

So the answer to this is a little complicated. To be honest, I think you can make it work. But it will likely be very tight, take a lot of planning and maneuvering and might result in a ding or two. Here is what I can tell you. The big rectangular shell that it is the actual fridge box is 29" on our model. So in theory, taking the doors off gets you down to this. However, the doors are attached to brackets which mount on front of the 29" box. So even with the doors off you have a little extra bit of brackets sticking out. The top ones are much easier to remove. But the bottom ones are a little more involved becasue of the water lines coming into play. Technically these brackets appear to be removable even though they aren't really listed as that in the instruction manual. (If they put it together, then surely it can come apart right??) You also have water lines sticking out the back. And even though they are pretty flush (1/4 inch roughly), the chance of damaging them isn't exactly 0%. So if you feel technically able to take off some extra pieces and have enough proper tools and helpers to gently pull it through then I think it will work. BUT I also think it will be very tight and you could hit a snag that I am not thinking of. Hope that helps.

[@pteddie6965]

I enjoyed watching this video, but I have to say that I am struggling with this fridge because I was not given any given any instructions/explanations concerning the control panel. I was given a manual, but it is written for a great number of different fridges and it doesn't cover the control panel at all. How can I obtain detailed instructions regarding the control panel?

[@TheProjectHelpDesk]

We are hoping to film a video about this over the weekend should the weather cooperate Stay tuned.

[@TheProjectHelpDesk]

We published a video today. Hope this helps. kzbin.info/www/bejne/qH6rqJ-QlJp6l80

[@mfungafat]

thanks so much for this video, just got this model. The air filter in the fridge did not come with a filter but looks like there is Styrofoam in that behind the filter space, does yours have that as well. Wondering if that is by design or just a shipping thing

[@TheProjectHelpDesk]

I know my husband knows the answer to this one so I'll have him look at this comment when he gets off work. I can link to our storefront on Amazon if you need to take a look at the filters that fit this fridge before he comes home. Just let me know.

[@mfungafat]

@@TheProjectHelpDesk wow nice response and fast. thank you so much

[@TheProjectHelpDesk]

@@mfungafat This is our Amazon storefront and there is a list called The Refrigerator list. We believe the filters will work. We bought a different one and that one is no longer available, but the one I included in the list just now just have the same number so we believe it should be the right filter. The water filter listed we did a video on those specific ones the cheaper ones and notice dthey are on a great sale right now. They might be refurbished filters, but they have done us well so far and it's one of the most popular items purchased from our associates listing with minimal returns. As soon as my husband gets home I'll let him know you are looking for answers. :) www.amazon.com/shop/TheProjectHelpDesk

[@TheProjectHelpDesk]

Yes, the Styrofoam piece is in ours also and is part of the fridge. There are three small holes in the foam to let air pass through the filter. A 'Do not remove' label sure would have been a nice addition. I had wondered the same thing when we got ours. I looked up the parts list to ensure it was intended to be there.

[@mfungafat]

@@TheProjectHelpDesk thank you. I had to check several times to make sure I was not supposed to remove it. ANd you all get an A+ for customer service and fast responses, which are also directly answers my questions. Very rare indeed!!!

[@miller4874]

I got one similar used as a floor model we think, so it is/was used. However we have had nothing but trouble. It doesn't make ice. The co.puter diagnostics are complexed we had an electrician try to figure it out and replaced the starter relay in the back. And adjust the mechanical thermostat and it barely works as a fridge... it's 2 years old and was originally 1700$! We paid a few hundred but it's been nightmarish after 3 month and it still doesn't work correctly

[@TheProjectHelpDesk]

Floor models are a gamble. They are generally treated poorly by lots of people. No telling what is wrong with it. If it were us, we would get it exchanged, but we also wouldn't buy a floor model. Plus even new models can have issues. We once bought a vacuum and it was an issue right from the start. We exchanged it and the next one is the best one we have ever owned. Hope you get it figured out.

[@miller4874]

@@TheProjectHelpDesk yeah true enough. Didn't realize it when we bought it. Thanks

[@TheProjectHelpDesk]

@@miller4874 we've learned if a deal sounds too good to be true there is probably something wrong with it. Occasionally not. It's always a gamble. We always double check return or exchange policy when we anything that seems too good to be true. Ie. Can this a be equally exchanged for a new one if something is wrong with it? Or can we return this for a full refund of what we paid? If the answer is yes, it's a no brainer. If the answer is no, we do a risk analysis in our head.

[@miller4874]

@@TheProjectHelpDesk no it can't be exchanged. We bought it off of Facebook market place. Yes definitely a gamble the funny thing is we had bought a smaller one with the same cooling problems it seems.. live and learn and learn again I guess.. lol thanks

[@BusterKitten]

I've got the same model, have had it for almost 2 years now. I want to clean the dust from the condenser, can you show how to do that? Thanks for any help

[@TheProjectHelpDesk]

We will work on that. I actually cleaned the dust from mine not too long ago. I might just need to find the footage. We will reply here once the video goes live. Thanks for taking the time to comment.

[@TheProjectHelpDesk]

We filmed this yesterday and are currently editing it. We hope to get it out this week.

[@TheProjectHelpDesk]

The video just went live! Hope htis helps @BusterKitten kzbin.info/www/bejne/l4KwaoyVp7ydr7s

[@lsxjunkie]

Just purchased this from Lowes. Going to pickup in the morning. Any tips on door removal to assist in getting into my home? Thanks for your videos

[@TheProjectHelpDesk]

Luck. We had ours delivered. I don't remember if they removed our screen door or not. I seem to recall they opened up The door of the fridge to pivot it in and it took a long time with two people to get it in the house. I'll have my husband look at the comment after he wakes up.

[@TheProjectHelpDesk]

Not sure if you meant the house door or the fridge door.. We removed the screen door closer because that bracket stuck out too far. We did not remove the house door. I do not think the fridge doors themselves are designed to be easily removed. The one with the ice-maker contains a cable harness so removing that one would be a pain. The installers from Lowe's just opened both doors on the fridge to make it skinnier and then basically came through the door that way. They kind or rotated it around the door jamb like you would do with a big chair. You might want to download the manual and check. They could be removable and we just don't know about it. But we did not remove these ourselves.

[@lsxjunkie]

@@TheProjectHelpDesk ahhh ok opening the doors on the fridge and Pivoting it in will help since the open 180 degrees out. I'll be sure to take my time and have help. I don't want to ding it any. Thanks for the reply

[@lsxjunkie]

@Like It Or Not Hey man I got a new whirlpool side by side fridge. There is a water line loop wire tied to the lower fridge ball wall. Is that suppose to loop somewhere or just be there as is?

[@TheProjectHelpDesk]

@@lsxjunkie Are you talking about the plastic line that is looped around inside the fridge? Kind of behind the drawers and the bottom light? If so then that is the cold water "maker". Basically that holds water in the fridge to be chilled before it runs to the water dispenser. Instead of a 'container' they appear to have just used a loop of water line as far as I can tell. If you are talking about something else then I would need more details.

[@sharonsamuel4594]

How do I adjust the water for bigger ice cubes?

[@TheProjectHelpDesk]

To my knowledge, that isn't an option with any adjustments. The in the door model had fairly small cubes. As long as the pressure is good and none of the hoses are kinked, it should produce a cube about two thumbs total in size. But I have never found a setting that relates to any kind of adjustments.

[@jamesabraham7641]

My Whirlpool side by side CFS 801/1s stays on holiday mode and doesn't cool. What do I do? Thanks

[@TheProjectHelpDesk]

To be honest, our model does not have that feature so I am not very familiar with it. However, in general, I always start off an issue like this with a powercycle. Basically unplug the system for about 5 mins and then plug it back in. This often resolves issues were the electronic 'computer' essentially locks up. From reading the manual, all you do is repeat the process to turn it off. So if the power cycle doesn't work, you might have to call a repair tech.

[@TheProjectHelpDesk]

You may also want to make sure that the panel lock wasn't activated and forgotten. 31 OPTIONAL FUNCTIONS Control panel lock function This function prevents accidental changing of appliance settings or switching off. The panel can be locked by pressing both the fast freeze button on the left of the panel and the vacation button on the right of the panel at the same time, for about 3 seconds: the symbol will come on and an acoustic alarm will indicate activation of the function. To deactivate the function, carry out the same procedure until the symbol goes off

[@LEYFA18]

I love your videos, my whirlpool refry is exactly like yours but from yesterday do not make Ice. could you help?

[@TheProjectHelpDesk]

There are a lot of different things that can cause issues. Sadly, it seems that these do have a known issue with the wiring harness at the bottom of the freezer door. Basically the wires break from constant flexing as the door opens and closes. So you may want to start there unfortunately.

[@LEYFA18]

Thanks for your response , the cables at the botton are fine. The water source is fine , fortunately I can have cold water to drink, but no water reaches to the ice maker. I don't know how to fix that, I also read that maybe it is good to reset the ice maker but I can't find how to do it. I turned off and on the ice maker for 5 minutes but nothing happened. Please continue Help to me 🙏

[@TheProjectHelpDesk]

That switch behind the ice bin, is the closest thing to a reset switch. It powers down the whole unit. So if you power cycled that for 5 mins then it sounds like you have done the reset. One other thing that I have heard about, is the water line to the ice maker freezing up. Unfortunately, the only way to test that theory would be to thaw everything out. There are really only three main components to the icemaker setup. The control board, the wiring and the ice maker itself. These ice makers, referring to the little unit above the bin, do fail. So that could be your issue also. Just from the things I have seen on the internet, it seems that the ice maker itself is the most likely component to go bad. But there is no guarantee. You might be in a situation where paying a professional to give you the diagnosis is the cheapest and best option. Unless you want to start shot gunning parts at it, which can get expensive. On a side note, sometimes the wiring harness can break the wire but not the insulation. So a wire can look like it is good but be failed internally. About the only troubleshooting I can think of is to verify that you hear the ice arm drop down every so often. I forget how often, but it does an ice level check every hour or so. You can hear the motor turning as it drops the arm down. But even if that part isn't working, we still have three different 'parts' that could be the root cause. Sorry I don't have a better answer.

[@ktg8030]

I noticed that your ice cube maker arm was up, even tho it’s making ice. Shouldn’t it be down to let the ice maker know when to stop? Mine is stuck up too and never comes down.

[@TheProjectHelpDesk]

This model is different. The in door one uses an actual power switch behind the ice bin to cut it on and off. The arm actually stays up under normal conditions, and does an occasional level check. So unlike most of the n freezer models, this arm should never be manually manupulated.

[@ktg8030]

@@TheProjectHelpDesk oh wow!! I thought it might be broken and I was tempted to try and bend it. I swear I read the user guide and all it said is what it should look like in a lowered position. Thanks for your reply, I will keep an eye on it. Ice went past the fill line so not sure how high it has to go to shut off itself. I am also getting an annoying constant buzzing sound coming from what I assume is the motor in the lower back of the fridge. My old whirlpool made no noise unless it was making or dropping ice. This is a loud enough hum I can hear it in the next room. And my fridge is less than a week old, but past the 48 return window. Anyway, thanks for your response!

[@dainfamizmeskin]

What temperature do you keep your freezer and refrigerator side

[@TheProjectHelpDesk]

We just use the recommended temp. Freezer is at 0. Fridge is at 37. We had thermometer on fridge for the first few weeks to make sure it was with temp and then removed it.

[@dainfamizmeskin]

@@TheProjectHelpDesk thanks for the feed back 👍🏾

[@rodz7910]

I have the same fridge and I'm so disappointed . My freezer stopped freezing after 3 months along with the ice maker. Is there a reset for the icemaker? I know there is an off on button but I think it's not making ice because it's not freezing.

[@TheProjectHelpDesk]

Oh no. We will look to see if we see a reset button in the freezer. It might be defective. You may need to call upon the warranty.

[@TheProjectHelpDesk]

To our knowledge, all controls are through the digital panel. Outside of the on off switch, we can't think of anything that would cause that sort of problem. There might be a factory reset in the manual, but we don't remember seeing it when looking through it. Check the manual, but it honestly sounds like a defect. Contact your seller or the manufacture to begin the process of getting it repaired or exchanged.

[@amac111]

@@TheProjectHelpDesk where is Whirlpool MADE?

[@marybaudoin3711]

We have the exact same fridge. Had it less than a week. We know how to level the doors. But we can not for the love of all that is holy align the doors using the rubber alignment tool. Would you please show how to do this? I’d appreciate your advice so much. Thank you

[@TheProjectHelpDesk]

Hi Mary. I'll have my husband look at your question when he gets home from work today. I'm not sure if this relates to your specific issue, but the door handles actually changes height when one of the areas is empty or closer to empty. So when we hadn't put anything in our freezer yet, the handle on one side was higher than the other. As soon as we put food in it, it leveled out. If we get lower on our freezer, it adjusts again. Again, I'll let him know there's a comment with a question on this video when he gets home later tonight. He may have some questions for you to better respond. Thanks.

[@marybaudoin3711]

@@TheProjectHelpDesk yes I get that. I’m talking about the space between the doors when they are closed. The gap is not even. Doors are closer to one another at the top and wider as you go down the length of the doors.

[@marybaudoin3711]

@@TheProjectHelpDesk yes I get that. I’m talking about the space between the doors when they are closed. The gap is not even. Doors are closer to one another at the top and wider as you go down the length of the doors.

[@TheProjectHelpDesk]

That will help him visualize it more thanks for the extra info.

[@TheProjectHelpDesk]

We filmed a video yesterday talking about the potential issue you could be having. I need to do a few things before it's ready, but hoping to have it ready today.

[@cupcup5]

I bought this exact fridge 5 months ago. It's keeps getting ice on the upper door jamb of the freezer side and "snow" on the side wall. I can't figure out why. :(

[@TheProjectHelpDesk]

Kind of sounds like a door seal isn't properly sealing. Assuming you bought it new, I would definitely contact the manufacturer either way. Get it looked at professionally before any warranties might expire. Most appliances have at least a one year.

[@cupcup5]

@@TheProjectHelpDesk Thank you... I did buy it new from Lowes. I will contact them. :)

[@mannytsop1970]

Hi there, how is the fridge working out. I may buy this model today. Thanks

[@TheProjectHelpDesk]

So far we have not regretted it. We have had ours for two years now and we have only had two 'complaints'. Some of the bins in the door have developed small micro cracks in the curved corners These have not affected them functionally. One time we got an E1 error (Sensor Error) that resolved after a powercycle. This occurred not too long after power outages and has not returned since the powercycle. I would recommend checking the comments in all of the videos in this playlist as it includes some complaints that others have seen that we have not. Such as leaking water lines at the bottom of the freezer door. We have not had that issue.

[@lisaratkowski1891]

I have the same one and my stuff is freezing inside the Refrigerator can you help?

[@TheProjectHelpDesk]

Try looking at this video. kzbin.info/www/bejne/pJ-aiqCieMlmhrc

[@angiebrady2335]

Hi! Is there an upper door butter compartment that can be ordered for this and if so do you know where?

[@TheProjectHelpDesk]

We are not at home to research but we'll look into this either later today or in the morning and get back to you. However we simply put our butter on one of our shelves. But we will look into this. Great question

[@angiebrady2335]

@@TheProjectHelpDesk Thank you! I appreciate it

[@TheProjectHelpDesk]

So I will preface this with, we did not buy this part. Partly because of the price. Partly due to uncertainty. But back when we bought ours I did a little research and I 'THINK' that the part number for the butter tray that fits this is W10324760 or WPW10324760. However I ran into various comments that seemed in imply that it used to fit this fridge and no longer does in the newest models. So this really is a YMMV situation. But as I understand it, this model butter dish only goes at the very top of the door and should fit this model. If you decide to gamble then I would I would suggest going though somewhere with an easy return policy just in case. Here are some links to locations that mention this item: www.whirlpoolparts.com/PartDetail/Door-Shelf-Bin/WPW10324760/1937848 amzn.to/3oIuFDT

[@angiebrady2335]

@@TheProjectHelpDesk Thanks very much for the info! Yeah I just bought a 2021 model and noticed that it looks like something should go up there but nothing came with it. I'll look into those parts. Thanks again! 🙂

[@ReverseProof]

Have the same exact model. What is the large coil of plastic tubing in the refrigerator? It's just below the upper drawer. Does it need to be there? I have copper tubing already set up for the water supply. What is it there for? Thanks, good video!

[@TheProjectHelpDesk]

My husband will look at your question when he gets home tonight from work and provide some thoughts. Thanks so much for the thoughtful comment. We have a playlist full of fridge related things based on questions people have asked before , but that hasn't been one of them.

[@ReverseProof]

@@TheProjectHelpDesk Great! I already watched them all! Yeah, It doesn't make much sense to me. If you were able to unroll the tubing it would probably be over 5 feet long. Connected to a grey tube with a connector of sorts. It is held there with zip-ties. Idk

[@TheProjectHelpDesk]

@@ReverseProof So that coil of tubing is actually the Chilled Water Reservoir. A very cheap version of one, I admit. Basically the fridge makers needed a way to have tap water lose heat quickly. The easiest 'radiator' they could build with existing parts was to simply coil up some tubing in the bottom of the fridge. They are usually always in the bottom where the cold air settles and tucked behind the drawers. Our old fridge that we replaced had the exact same setup. The longer the length, the more 'cold' water it can hold. That design also ensures that the cold water doesn't mix with the incoming room temp water. And the smaller the tubing the higher surface area to water volume you have and the faster it can cool down. Our current fridge actually replaced this with an S shaped reservoir about the diameter of a half dollar and tucked behind the back wall. It bulges into the fridge. It takes longer to cool and doesn't seem to last as long. I actually prefer that older design with the coiled tube. We actually plan on mentioning that as part of the 18 month follow-up review. The other advantage is that it is easy to add capacity to that system if you wanted a crap ton more cold water available :)

[@TheProjectHelpDesk]

@@ReverseProof One caveat. If it is the 'exact' same then you would see an S shaped bulge on the back and I would think that maybe someone else 'fixed' it. It could be a design change too between different versions of the same model. We will try to put together a more detail vid in the near future of the old and new model.

[@ReverseProof]

@@TheProjectHelpDesk Holy smokes. I wouldn't have guessed that. Makes sense, just weird they put the tubing inside the fridge, I've never seen that before. Thanks for the explanation! I just bought this one yesterday. Same "almost", exact unit. #WR5588FIHZ04

[@totallydomestic433]

SOS!!! I have this refrig. I took the grill off to vacuum & clean. Now I can’t get the grill back on! It doesn’t just slide on then put screws back on. It is impossible for me to get it back on. Please help me. Thanks!

[@totallydomestic433]

I watched your video on cleaning your refrig & i watched how you put the grill back on & i got it on just fine. You are right, there were no instructions anywhere on how to do this. Wow how your video helped me! Thank you so much!

[@TheProjectHelpDesk]

I was going to link to that one. Glad it helped.

[@alanmartinez3134]

I have the same fridge, why is the freezer or ice maker so noisy?

[@TheProjectHelpDesk]

It is likely because this type of ice maker is in the door itself.

[@sharonz4830]

did u buy extended warranty or protection plan fot the fridge?

[@TheProjectHelpDesk]

We just typically stick with the manufacturing warranty. Personal preference of ours. Thanks so much for watching.

[@queenelizabethtaylor6553]

Get an extended warranty. I needed to get an extended warranty 2 years after purchase

[@lukiedukie2007]

Hi! I have this same fridge. Is there an ice maker reset? It’s less than a year old. Mine stopped making ice and other whirlpool fridges have a reset button but I can’t find it on this one - all I can find is the on and off switch. Thanks! Or maybe someone has another idea how I can get it working?

[@TheProjectHelpDesk]

So I have never seen an actual reset button/switch on this model and I do not see anything in the manual about one. As far as I am aware, that power switch behind the bin is the only thing that exists. And if you do power cycle, it should be about 10 mins to allow the thing to completely reset itself. There really isn't a lot of pieces to the puzzle. If the chilled water is getting water then the ice maker should be too. If you power cycle it, I think you will here it go through a 'cycle' not too long after you power it back up. Then you know the mechanicals are mostly sane. The only other puzzle piece is arm that check to see the ice level. While some articles mention moving it around, that isn't really a good idea on this model in my opinion. It appears to be solidly gear drive and likely to strip out if forced. I haven't wanted to try it in fear of breaking mine :) One last thing that doesn't hurt is a complete powerdown/warm up. Basically empty the contents and unplug it so that everything reaches room temp and thaws out. Then plug it back up and let it go back through the cooldown cycle. But that is drastic. I have seen very few of these things stop working for reasons other than 'it just broke'. But as always I am certainly not a professional at small appliance repair.

[@lukiedukie2007]

The Project Help Desk, thank you! Is it hard to do a power cycle? I honestly know nothing about appliances and your video is the only thing I could find helpful about my fridge.

[@TheProjectHelpDesk]

@@lukiedukie2007 Honestly, a basic power-cycle is as easy as unplugging the fridge for 10 mins and plugging it back in. Basically just like if the power were to go out. This allows the electromechanical and or electronic devices to reset themselves. IN the old days this was the only way to power cycle an ice maker. More recently they added reset buttons and power switches. But unplugging the unit should simulate the same thing. It isn't a guarantee that it will fix anything but it is a good first step. Similar to rebooting a computer as step one of troubleshooting.

[@Dierksman]

Have any long term issues with this fridge?

[@TheProjectHelpDesk]

So far we have only had two 'issues'. We got an E01 sensor error once that was resolved with a powercycle and the door shelves have some very fine micro cracks in the sharp corners at the top. Not enough to affect anything. We plan on doing a follow-up video in the near future. Lot of projects going on right now. Check out the comments and you can see other peoples issues that they ran across.

[@tobysirus4996]

The problem I am having right now is the wiring harness coating on the bottom left of the freezer door is breaking up. There is a broken blue wire that I can see right now. I think it goes to the ice auger motor since that has stopped working. Im going to unplug and solder and reinforce the harness there before more wires break and short the entire thing out.Whirlpool really under engineered that harness because of the stresses it under goes from opening and closing. At least its somewhere I can get to it.Hopes this helps someone else.

[@TheProjectHelpDesk]

While we haven't had issues with ours, that harness does appear to be a weak link based on other comments people have left. Thanks for sharing.

[@kevinmalinowski7184]

Yeppers me too. Mine is the yellow ice maker. Looks like it's wired straight through the door. So solder it or make a quick connect cause other will break soon

[@kevinmalinowski7184]

Did you solder or add quick connect

[@tobysirus4996]

@@kevinmalinowski7184 I soldered and added shrink wrap them taped it all in cloth type electrical tape to give it some flex. All good so far.

[@davidmortondalgleish5170]

Hello, someone touched the stand by button,won't start again, 2 small green dot lights flashing. Thanks

[@TheProjectHelpDesk]

My only two thoughts are to press and hold that standby button or to unplug it for a few minutes.

[@HopeHeld-vo3cs]

Can you explain better about the stand by button please do not see stand by option

[@subconsciousmomma]

where you get the lil filter cartridge ? whats the point of it

[@TheProjectHelpDesk]

Which one? The one on the left is a carbon air filter. There are small holes in the Styrofoam and air passes through it. The one on the right is a basic carbon water filter for the ice maker and water dispenser. We got them both from Amazon. We have links in the description.

[@lesisblessed1611]

Does this refrigerator run constantly?

[@TheProjectHelpDesk]

When you first plug it in, it may run continuously for a few days. After that it cycles on and off like the others.

[@federicocabarle9317]

Just bought a similar model tried reaching out to whirlpool no response my question is there's a hard plastic hose coiled up about 10ft in the fridge side there's no mention in the owners manual about it would you know about this?

[@TheProjectHelpDesk]

It's probably the water coil. But when my husband gets home, I'll have him look at your comment.

[@TheProjectHelpDesk]

Yup, the coiled up water line is basically used as a reservoir to hold cold water for your chilled water dispenser. The large amount of surface area also allows it to cool as quickly as possible. The4se usually wind up sitting behind the bottom drawers on the fridge side.

[@federicocabarle9317]

@@TheProjectHelpDesk thanks, but looks tacky a$$ hell I guess I'll have to zip tie it

[@TheProjectHelpDesk]

@@federicocabarle9317 I do not disagree. And this is not the first time someone has asked us about it either. So it does cause confusion by not putting it in the manual. Ours has a wall mounted reservoir instead of the coiled up water line. Looks better but takes longer to cool down the water.

[@crp6360]

How wide is your opening for the refrigerator

[@TheProjectHelpDesk]

Can you clarify a little? If you mean the opening that the fridge cabinet sits in, then ours isn't really an opening. We only have a wall on one side. Technically this one is big enough that it covers up the light switch a little. so it was bigger than they intended to go there.

[@parispockettraveler6021]

Where do you put the eggs? I can’t fit all the shelves on the frig door. 🤷🏻‍♀️

[@TheProjectHelpDesk]

We set them on one of the shelves. We have never put our eggs or milk on the door since the temp varies there when opening and closing. We organize our shelves so the bottom shelf [top of drawer] has a large space for milk or anything else that might need height. Then our two shelves that can be moved we out our eggs on the middle shelf. That shelf we use for open goods like open bags of cheese or canisters or any short thing that fits there. We use one drawer for meats. One drawer for cheese or package things that aren't meat. And one for veggies fruits or anything that has natures packaging so to speak.

[@sweatydripz3587]

Please help me my ice maker will work in reset but it seems like the plastic arm is set to the up position I have a WRS321SDHZ model. So it makes ice but won't dump it out the tray but in the reset mode it does work right

[@TheProjectHelpDesk]

My husband will look into this when he gets home from work to respond to your question.

[@TheProjectHelpDesk]

So I don't know if I will be much use in this case. Since we don't have that model I do not have one to look at to compare. However here is what I was able to find and some things that I know. One fridge we had, would always cycle the ice maker anytime it was power cycled. Even after the power would go off for a few minutes. Basically it seemed there was something hard coded that upon power-up it went through a self test cycle to reset itself. When new, it would be empty or unfrozen and the push feet that normally push the ice out would push through the water and restart the ice timer. If yours does this, and the water happens to be frozen then it would drop ice like you are seeing. So then the only piece of the puzzle becomes, 1) Is the unit fully activated? And 2) is something broken? If everything was working fine and suddenly stopped then I would suspect number 2. If it happened after someone tinkered with things then 1 becomes a possibility. I will post a little more shortly with some links for you to look at.

[@TheProjectHelpDesk]

OK< So from that model number it appears your fridge is this one: www.whirlpool.com/results.html?term=WRS321SDHZ&tab=clp&plp=&plpView=list&clp=wrs321sdhz www.whirlpool.com/content/dam/global/documents/202204/owners-manual-w11484052-revc.pdf Their website was being particularly crappy today. Unfortunately there are a lot of different styles listed in that manual so I can't be sure which one you have. Long story short there are really only two settings. One being the power switch and the other being the metal arm that checks ice level. (If you have that model) As long as the switch is on and the metal bar is not up in the off position then the configuration is correct. So that would likely leave a bad switch/sensor on the icemaker itself. But again, I am certainly no expert. And without getting my hands on it I am speculating a lot. That probably doesn't help a whole lot but hopefully it gives you a good direction of who to talk to and what to check.

[@TheProjectHelpDesk]

One last item, while I cannot be certain of what model yours is, I suspect it is likely like the ones in this list: amzn.to/3aOYLlF So in case it is broken that would give you an idea of some of the replacement options. Both cheap aftermarket as well as the OEM which is almost $300. You can also check out this site for more options. Including additional model codes. While I have never ordered from them, they seem to have accurate parts diagrams so far when I looked up my unit. www.reliableparts.com/search?q=WRS321SDHZ+ Most of the 8 versions of your model number use that model ice maker above above. But some of them use the small version like our fridge has. Basically the one in the door itself appears to use something similar to this: amzn.to/3RKUUH4 That looks like ours. While the ones in the freezer itself instead of the door appear to be the link above. I hope that helps and my apologies if it rambled all over the place.

[@sweatydripz3587]

@@TheProjectHelpDesk thanks for all the info yeah it's weird everyone's has the metal arm I have a plastic it seems cheapy or something

[@lizzierivera4763]

I have this fridge and the water tastes terrible even after changing filter 3 times. Any suggestions?

[@TheProjectHelpDesk]

Taste is always a can of worms. Everyone has different opinions on what is good and what isn't. The other battle you have is the old Garbage In/Garbage Out scenario. Filters can only do so much. So depending on the quality of your incoming water it may be hard to change it. Personally, I would test the water right out of the water line connection at the fridge and compare it to the taste coming from the fridge itself. If it actually tastes better from the wall than it does from the fridge then you know you have a fridge issue. If it is the same or a little worse, then it might just be a case of a simple carbon filter not being able to keep up. We personally use a Reverse Osmosis System at our house. This is about the cleanest you can make water short of distilling it. Our system also puts minerals back into the water so it tastes very much like a mineral water you buy from a store.

[@tampajim100]

I purchased two of the same model and no issue at all with the taste of water.

[@ForeverMish26]

as mr. lion is sampling the ice for us, all I am thinking is like... imagine if you had a thirsty ghost. That would be HORRIFYING to wake up to!

[@TheProjectHelpDesk]

It's too loud for me. It would wake up a ghost here if we had one.

[@betspath]

What did you pay, and do you still like it?

[@TheProjectHelpDesk]

We still like ours so far. But we have no idea what we paid. We bought ours pre covid and during the memorial day appliance sale and 5% off for using our Lowes card.

[@user-bt8sj8ps7g]

How do you turn ice on and water was on now its off .

[@TheProjectHelpDesk]

Different models have slightly different methods. Ours has a switch behind the ice bin. But it isn't for the water. Just the ice maker

[@FreedomWon20]

what is the ideal temp. setting ?

[@TheProjectHelpDesk]

We just use the recommended temp. Freezer is at 0. Fridge is at 37. We had thermometer on fridge for the first few weeks to make sure it was with temp and then removed it.

[@barbhoehne1948]

How can you clean the freezer floor does the slide door come out?

[@TheProjectHelpDesk]

Assuming I understand, yes the slide drawers do come all of the way out. I believe the frame thats they install in also come all of the way out as well. It makes it very easy to clean out underneath then in only a few seconds.

[@barbhoehne1948]

Are there pictures? The book sure doesn’t give any help. Thank you for your response.

[@TheProjectHelpDesk]

@@barbhoehne1948 We will upload a quick shorts video tomorrow when we have the time to record it. Basically you pull the drawer all the way out until it catches. Then lift slightly up and keep pulling. Pops right out.

[@TheProjectHelpDesk]

@@barbhoehne1948 A short video for you. kzbin.infoS758Fs83xa4

[@leesacall1341]

I just bought this refrigerator. Do you take the phone out of the air filter in the refrigerator?

[@TheProjectHelpDesk]

I assume the auto correct was foam? I am 99% sure that the foam blocks stays. It has tiny holes for the air to flow through. But you do have me wondering now. I know mine is still installed. I will check the manual and verify.

[@TheProjectHelpDesk]

Yeah, the manual doesn't seem to mention it. And the way it is packed in I am 99% sure that it is supposed to stay.

[@derpdogz6888]

Where do you put your vegtables?

[@TheProjectHelpDesk]

To be honest I have always had issues with all fridges and veggies drying out. In my opinion, the very way they work, makes for a low humidity environment that sucks moisture out. Just recently I left a pepper wrapped tightly in a bag and it seemed to dry out slower. But the humidity controlled bin didn't really seem to help.

[@ForeverMish26]

did you make your mid video subscribe and notification bell graphic at 10:03 on canva? If so, I request a tutorial :)

[@TheProjectHelpDesk]

I think I got it from pixabay. I did resize it via Canva so it was smaller. And then I chroma key it out. I'll see if I can put it on the list. I want to make my own but the one from pixabay was just easiest for me.

[@Laycismom]

I removed a drawer with the shelf and now I can’t get it back in. 😭

[@TheProjectHelpDesk]

Some of those can be tricky. Getting those little plastic wheels lined up can fight you sometimes.

[@bonniebrown1112]

How can I tell what year a Fridge was made , when I go to buy one in the store

[@TheProjectHelpDesk]

When my husband gets home, I'll have him look at the question after we get our home ready for possible power outage due to Ian.

[@TheProjectHelpDesk]

Basically, this varies by vendor and can change over the years, but each vendor serial number usually includes a date code in the numbering scheme. If you google "decode my serial number" you can find more information. So for ours we have HRX which should be: H = I think Benton Harbor, MI but I might be wrong. R= Uncertain X= Manufactured in 2020 For 2021 = A, 2022 = B and etc. They currently cycle through a pattern.

[@rtp100]

Is the water that comes out of the dispenser cold or just room temperature? Thanks

[@TheProjectHelpDesk]

We will do a temp check for you later today. We rarely use the water from the fridge since we have a filter water faucet on our sink. I'm pretty sure it's closer to room temp, but I will let you know what the thermometer tells us.

[@TheProjectHelpDesk]

So, the water dispenser has always been a sore point honestly. It is technically passively chilled. Meaning there is either a wound up section of tubing behind the bottom drawers or a small reservoir mounted on the back wall. These fill with water and slowly 'chill' the water inside. This means that only a small amount of chilled water is actually available before the water line temperature water just runs right through it. In my test I ran 24 ounces of cold water from the dispenser. The overall temp was 48 degrees in the cup. I tested a tea pitcher in the fridge and it was 38 degrees. So the entire reservoir emptied and warmer water started to mix in. A 2nd 24 ounce cup was 56 degrees and a third 24 ounce cup came out at 59 degrees. 59 degrees was also the temperature of the water coming out of our water line directly. So you basically get about 12 ounces of fridge temp water and then it quickly warms to whatever the temp is coming from your water supply.

[@rtp100]

@@TheProjectHelpDesk thank you for the quick response. I finally saw the tubing you mentioned. I guess I will just add some ice to my glass before the water.

[@chrisgabb7364]

Just received mine today, The water filter keeps popping out no matter how hard I push in the filter. In the first place the design is so stupid had I taken the time to notice it before I would have never purchased this unit just based on that. I have read in blogs that some people resorted to using zip ties to hold the filter in. Can you advise anything before I call Lowes to take this out of my house? Thank You in advance.

[@TheProjectHelpDesk]

The husband will look at your comment and water filter when he gets home. I remember having an issue and he was able to just snap it right right into place. We might set up the camera and shade how that works. He should be home within an hour.

[@chrisgabb7364]

@@TheProjectHelpDesk Thanks for the response. I would add that no matter how hard I push there is no definitive "snap" when I close the lid. Also, I push the lid closed so hard that the entire refrigerator tilts backwards and still no Snap.

[@TheProjectHelpDesk]

@@chrisgabb7364 we are going to make a quick video of ours. That way you have a visual. Yours could be defective.

[@chrisgabb7364]

@@TheProjectHelpDesk Thanks so much for the effort. Last thing I would add to help you get a visual, if I close the cover with no filter it closes nicely with a loud "snap". The issue seems to be that the filter will not insert to it's proper depth. The O rings are in place. Thanks

[@TheProjectHelpDesk]

@@chrisgabb7364 We just uploaded a quick video that shows our filter a little more in depth. Maybe that will give some clues. Let us know if that helps. kzbin.info/www/bejne/iYPOiJhvfr-LosU