Whirpool WML75011HZ Microwave / Hood Needs Repair After 15 Months

[@smileytow1925]

It’s so nice when you understand how things work. We had a air conditioning unit at our last house that broke right after the warranty was out. It was a fuse one time and the fan the next time both times my husband figured it out. I never complain when he wants to buy different golf clubs or speakers, he’s saved us so much money in our 41 years of marriage! ❤️💕 glad you could fix it! You are so correct, those are expensive fixes when you need to pay someone to fix them.

[@unemployedredneckhillbilly2023]

I always say no to the extended warranties and have been pretty lucky up to this point. Most times problems occur in the first couple months but this looks like it may be a reoccurring issue. Hopefully the replacement part will have some changes. Thanks for watching.

[@motoblur6]

I have the same whirlpool low profile microwave that is 32 Days out of warranty. I called them today and they wanted $450 to send someone out to fix. I paid $440 for this microwave 13 months ago so I decided to try this. I only had regular glass fuses, I used a 20 amp. Works again. Thank you for the video led me straight to the source. Sucks you got to take it down and reinstall but I was smart this time a cut a board to hold up the front while I reinstalled it by myself.

[@unemployedredneckhillbilly2023]

It seems like these are timebombs waiting for the warranty to expire. Im guessing the interlock switch assembly will be next to go. For some reason it causes the fuse to blow. Glad it helped you. Thanks for watching.

[@heathmeeder9073]

I was close to purchasing another microwave until my third search brought up your video. Thank you. Followed your directions and replaced the fuse. Other than taking out of the cabinets and taking a bunch of screws out to remove the cover it was really pretty easy. Not counting going to the hardware I think it took me about an hour.

[@unemployedredneckhillbilly2023]

I wonder If you have a bad switch assembly also like mine that blew it? Thanks for watching.

[@sfcmp7005]

I really appreciate this video. I was going to just replace my fuse, or at least check the fuse but, when I got the front control panel off, I didn't see the fuse anywhere, so I assumed it was located elsewhere. Once I seen this video, and found out where it was, I stopped. I'm retired and a bit to old to be pulling a microwave out of the wall. It's only 6 months old, if that, so we are going to contact Whirlpool for the warranty fix. It might be something with the switch as well. It's stuck in the out position. So the door can't even close. That might just be due to where it was situated when the fuse blew, if it's the fuse. I'm not sure if the switch can cause the power to go out completely or if there might be some sort of reset process, but we'll just have it looked at since it's still under warranty.

[@unemployedredneckhillbilly2023]

I had to replace the interlock assembly and no problems since. Very poor engineering the way the switches are not pressed straight on. Good luck. Thanks for watching.

[@PeterZanini]

Much thanks for the video. Had issues with the interlock not working which then caused the line fuse to blow. Replaced both and back in business. My unit is 6 years old.

[@unemployedredneckhillbilly2023]

Ours has been great since replacing the interlock assembly also. I think the early ones had a bad batch. Thanks for watching.

[@FaithV-rk8th]

Can you disable sound on this? It’s so loud

[@JC-kw9wm]

Thank you I have the same one less than a year old and been trying to find the fuse, you just answered my question but now realize it may be the switch causing it so since I still have warranty I'll let the repair man that's coming out do it this time !!

[@unemployedredneckhillbilly2023]

It seems to be a common issue with them. Mine has been fine since replacing the switch assembly. Thanks for watching.

[@byrnejr]

What there thinking is they don’t want you to repair it yourself. we have become a throw away people. If it breaks buy new. No more tv or small appliance repair guys around it’s a real shame the USA used to make everything and it was built to last. The days of getting 25 or 30 years out of an appliance are over unfortunately. Love your channel keep up the good job.

[@unemployedredneckhillbilly2023]

They probably get a kickback from the appliance repair companies to do stuff like this. It turns a 10 minute 20 dollar fix into a 2 hour 200 dollar fix for a simple fuse replacement. Hopefully the new interlock assembly will fix it for good. Thanks for watching.

[@BeckVMH]

Another guy on his channel had a failure on this same unit and called for repair. Parts and labor right at what he’d paid for it new. Only few days out of warranty so called Customer Serv, told no help, asked for supervisor and was given warranty on parts. He still had to pay $160 for two service calls. This is the third video I’ve watched on this unit having failed.

[@unemployedredneckhillbilly2023]

I have not had anymore problems since replacing the interlock assembly. From what I am hearing the interlocks and motor drives seem to be the biggest problems. Parts are not very expensive but so much is crammed into a small package so it does take some labor if something breaks. It was the only one that let us meet code at the time and worth the problems. Extended warranty is a good option if you can't fix it yourself. Thanks for watching.

[@Diesel0012002]

Had a older microwave with that switch. Same problem. The fuse was mounted behind the front panel though. I had reservations about this model because the switch lookd identical to my old microwave. Same problem. Probably just over 1 year. I got tired of replacing the old ones Fuze. This one looks way more fun.

[@unemployedredneckhillbilly2023]

From the comments I am not the only one with this problem. The switches are not designed for side loads like they are using them in this assembly. Thanks for watching.

[@davidszakacs6888]

I found out in a YT video that there is a manual door open option. There is a recess for your fingers on the bottom of the door. We'll be using that from now on. Just installed the micro last week and did not like the pushbutton way.

[@unemployedredneckhillbilly2023]

Every microwave has that feature. Thanks for watching.

[@lodprice2343]

There are a lot of products these days that seem to break just after the warranty expires. Good video.

[@unemployedredneckhillbilly2023]

They take every penny they can from the manufacturing cost. At least the mechanical parts are not very expensive to replace. We are a throw away society now. Thanks for watching.

[@bwp.bobsworldpodcastpodcas4844]

Lod Price just did a video on that

[@bwp.bobsworldpodcastpodcas4844]

Stuff is junk nowadays did a video on it

[@MM-tz1dv]

You are right in regards to purchasing an appliance when the technology or model is totally new. I made that mistake when I purchased my Whirlpool top-loading washing machine when they first appeared on the market. This was at that time when the most popular models being sold were the front-loaders. Engineers designed the top cover with a powerful spring to assist with opening the heavy glass cover on top. The frame of the glass cover was made of plastic and not able to support the spring-loaded energy of repeated openings and therefore broke the plastic part of the frame. If you're not handy with repairs, all appliances become throw-aways.

[@daperea]

I’ve seen fuses go out on microwave all the time . Replace them and they keep going! The compact design does make it harder, thanks for the video. It doesn’t scare me away, but I do know the unit will have to come off the wall if I need to replace a fuse. Cheers!

[@unemployedredneckhillbilly2023]

The poor design of the interlock switch assembly causes the fuse to blow. I have seen several with the same issue because the switch actuators are sideloaded. I just keep an extra switch around to repair it now. Thanks for watching.

[@ek8652]

I’ve been seriously considering buying this microwave but now after seeing this not so sure. Might try a Samsung instead.

[@ayokay123]

Yeah, definitely a product to throw away if there are issues. WAY too expensive to repair. THANKS for the head's up!!!!! You've definitely done your subscribers a great service. I will now take a pass on this one.

[@unemployedredneckhillbilly2023]

Not really throw away at the cost and not designed to be serviced easily . Luckily the new switch assembly didn't cost very much. Thanks for watching.

[@ayokay123]

@@unemployedredneckhillbilly2023 I was being sarcastic. :) I wonder if they'll ever address the issue.

[@mmik9683]

I have this microwave and love it. The open door button is almost useless though. What I'd love to do is mod it and make it open automatically when it's finished cooking, but with the button being touch sensitive, I'm not sure I'd be about to.

[@mmik9683]

Actually if I can find how the mechanism is activated I might be able to come up with something. I bet it's fired off a relay.

[@unemployedredneckhillbilly2023]

Our door button works good and I replaced the interlock asm so all has been fine since. The interlock asm may have something to do with your button not working and its a higher level part. Thanks for watching.

[@mmik9683]

Sorry, what I mean is, hitting open and then sitting there and watching it open is kind of a useless feature. If I found a way to modify it to open on its own when finished, it would be more useful. You'd go in the kitchen and the door would be open, ready. Make sense?

[@brucegordon4375]

I also had the door latch fail after 15 months. The fuse blew while trying to jimmy the switches. To make changing the fuse less a major I cut a 2 in hole in the cover over the fuse location and covered that with a metal access panel. The door latches are working after cleaning up and lubing the mechanism. The problem is the overly complex electro/mechanical door latch module that is prone to damage or jamming out of adjustment by slamming the door. We now carefully close the door and it has been fine for over a month.

[@unemployedredneckhillbilly2023]

I replaced the entire switch assembly and it has been fine since. Was a fairly inexpensive assembly that you can order online. Thanks for watching.

[@dianeleone1634]

Our built in microwave since 1985 went out in 2014. I called a repair shop. It was not worth the price ( $85.00 with a 3 MONTH warranty). We bought a L.G. with similar dimensions. Only lasted 2½ yrs. A friend gave me her Panasonic when she moved. So far so good. Now the 1985 wall oven might die , any day , however, I can't justify purchasing a new appliance until necessary.

[@unemployedredneckhillbilly2023]

The only good thing about new appliances is they are more energy efficient. Thanks for watching.

[@m3rdpwr]

I have a high end KitchenAid stainless. it has a 4-speed fan button, and sometimes 2 of the speeds don't work. If I slap it around a little bit it starts to work. My old refrigerator was 30 years old when I finally replaced it with a Maytag which of course is owned by Whirlpool as well. I bought it shortly after my daughter was born, and it failed maybe a few years ago so it barely lasted six years I think. Apparently it's a common problem with the board and I ordered it and it was on backorder for several weeks. I took the board out of the back of the refrigerator, found some bad capacitors. I rode on to a place near me and for about 2 bucks I was able to fix the board. The board goes as high as $180 on Amazon, but I was able to get it from Sears direct parts with a coupon for about $100. the first board showed up damage cuz they didn't even package it was just flying around in the box so they had to send me another replacement. So even though I didn't use the new board, I have it on hand as a spare. But apparently it's a common issue with those. the refrigerator boards are a common model when you stick them in, you have to know the code for your refrigerator and program it to the front panel in order for it to work. They hide the manuals either in the hinges or underneath the refrigerator and you have to know how to program them.

[@unemployedredneckhillbilly2023]

I had bought Panasonic microwaves in the past and never had a problem. It looks like that switch assembly on this unit will always be a problem the way it is designed side loading the actuators. They could not have made it any harder to change a fuse. Should have bought the extended warranty so I could watch someone else fix it. It's hard to tell who owns who anymore. Thanks for watching.

[@claudiomatta5605]

Thanks for showing how to get into this beast! I had another issue but this was very helpful to give me the initial push.

[@unemployedredneckhillbilly2023]

There seem to be multiple problems with these units. When they work they work good. Thanks for watching.

[@MrMnchstr]

Those micro switches are the same as the ones on our copier door switch assemblies, they fail intermittently under load but will test good when you put a meter on them.

[@unemployedredneckhillbilly2023]

This one looked like pushing the actuator sideways caused premature wear. Thanks for watching.

[@SM-yd1wl]

We just purchased this model, will be installing when we move into our new place. Good videos on install and possible issues. Thank you.

[@unemployedredneckhillbilly2023]

We really like it and parts are not very expensive. Thanks for watching.

[@janambrose4917]

In spite of the name, it still breaks after a little over a year. Not good. Looked like a struggle to get it back. I'm so happy we didn't get a micro/vent deal. We already had a problem with our new vent hood, thankfully hubby fixed it. They don't make things as well as they used to. I'm glad you were able to find parts. Lets hope they work. Good luck. :)

[@unemployedredneckhillbilly2023]

Never had a problem with a microwave before. They sure made it hard to replace a blown fuse. Hoping the new parts have been upgraded. Someday I will learn not to buy these brand new designs when they first come out. They sure don't make things like they used to. Thanks for watching

[@Rustyrailhead]

I don't know if they don't make things as good as they used to do or that the designers don't know shit. maybe they build in it to break to get service repairs. Just awful that these things parts are unrealiable.

[@sparkx251]

I have purchased the same interlock switch for a strange symptom on my same whirlpool WML75011HZ-0 MW . When we plug it in and hit the door open button, we get no action except the faint grinding sound of the motor trying to pop out the button stem that used to pop open the door. The only way to stop the grinding is to then unplug the unit. One way we've been working around this problem is we taped a piece of paper over this part of the panel, simply manually opening the door. My guess is the interlock part motor is what I hear grinding. I'll know when the part arrives.

[@unemployedredneckhillbilly2023]

Ours has been good since replacing the switch assembly. Sounds like it could be something to do with the cheap plastic gears. I tell everyone to buy the extended warranty for this unit if they are not able to debug and repair it themselves. Great units when they work. Good luck. Thanks for watching.

[@sparkx251]

@@unemployedredneckhillbilly2023 Thanks for sharing the info on your MW. I must ask though, Q; it is so tight in there I tried to just tie up the panel wired and get inside but as your vid showed the circuit Bd must be unplugged. There is such detail in those connectors and they look tight and easy to damage. Did you us any pry methods.? thanks for any tips you may know to get them off.

[@sparkx251]

Ok, I found a way to only disconnect the lower CB connectors and then tie the whole panel up and out of the way without disconnecting those tiny and very breakable board connectors. First, I removed the 2 interlock block flat head screws (on the front)-Once I could reach inside and jar the block (very much stuck in position)- gently move the block out the compartment. I then disconnected and re- connected each micro switch wire/s before disconnecting the next, or you may use a camera to avoid getting mixed up. Be sure to Re-connect every lower 4 to 5 CB connector/s. Mine is back in business....Good luck to ya!

[@unemployedredneckhillbilly2023]

I had to pull all the connections on mine using long needle nose pliers because my hands are to fat. Definitely a cheap design. Glad you got it running.

[@leafeq2963]

thanks for the video... I just got my Whirlpool 1.1 microwave installed today and hope I don't have this issue after a year.

[@unemployedredneckhillbilly2023]

I was not happy but at least the whole stitch assembly with all new switches was less then $25. I have to post the video about fixing it if anyone else has to. We love the microwave. Thanks for watching.

[@HolyCrapItsRich]

I'm looking to buy but I feel like a stooge where am I'm looking for -1 or -0.

[@rufusTfirefly67]

I have had bad experiences like this with appliances over the years. So much of the stuff is just plain junk now. Growing up, we had an old Kenmore fridge in the basement. That thing outlived three or four modern fridges in the kitchen.

[@unemployedredneckhillbilly2023]

Everything used to be simple technology that lasted. This new stuff they squeeze so much in a small package and take every penny out of the manufacturing cost they can. Thanks for watching.

[@sbuzz5889]

been there did that. parts on ebay , ive sold many parts to old micros. pretty lucrative from discarded micros. pain since they are wall hung, easy to fix when you have them apart. feel your pain popping fuse may be a bad magnetron, puts out 3000 volts- careful

[@unemployedredneckhillbilly2023]

I think it has something to do with the interlock switch sticking. Someone posted that if both switches on this unit don't sync the fuse blows to shut it down totally. Has worked ok since spraying and loosening the switch. The replacement interlock has shipped. These new models are hard to find information on. Thanks for watching.

[@donvanco3078]

Wow - really disappointing to hear this. I don't know if you'll recall but I bought this same unit for my kitchen refurb after seeing you put it in your new kitchen. Mine has been in service about 6 weeks less than yours. We've had a couple instances where the microwave seems to be running, but the magnetron never engages - so it doesn't heat. But it's always worked again after just stopping it and restarting it. I know I don't have to tell you that these are not cheap. That's really sad - I have a kitchen full of new Whirlpool, I paid a premium hoping it would last longer. I hope I wasn't wrong......

[@unemployedredneckhillbilly2023]

This was a surprise to us. We love the unit and hope the new interlock assembly fixes it. I have had something similar happen after reducing power for defrosting. It didn't go back to full power and the next use it cycled the magnetron on and off. Stopping and restarting fixes it. That means you're just out of warranty also which stinks. I should have bought it at Costco to get the extended warranty. I couldn't believe how they buried the fuse. Hopefully mine was an isolated problem. Thanks for watching.

[@unemployedredneckhillbilly2023]

We got screwed by LG. Bought a washer and it worked great. 13 months later there was a recall due to a fire hazzard and they sent a guy out to reprogram it and it has not worked right since. Looses ballance and starts the cycle over draining and filling the machine several times using hundreds of gallons per load if you put more then a few things in it. They didn't care that they screwed it up and there was nothing we could do. I am done with LG. Thanks for watching.

[@daviddillon7898]

Your video was perfect to help me remove the microwave, locate and replace the fuse. Thank you.

[@unemployedredneckhillbilly2023]

Glad it helped. You may want to pick up an interlock switch assembly as that was the cause of my problems, Thanks for watching.

[@UnderestimatedPsychic]

Great video. Mine is 14 months old and just died. I hope a new fuse will bring it back.

[@unemployedredneckhillbilly2023]

I am guessing you will need a new interlock switch assembly also that was the reason my fuse blew. From the comments many have experienced similar issues. Thanks for watching.

[@arondagherty2918]

Thank you sho much for posting this. I am having the same problem I tried fixing the microwave and it worked for about 4 more uses before it started just shutting off. Hopefully or insurance will cover a new one. If not this could get expensive.

[@unemployedredneckhillbilly2023]

I bought the replacement switch assembly and it has been good since. Didn't cost much with all new switches on the assembly. Seems to be a common problem for the early ones. Thanks for watching.

[@SoulFire209]

I own one, model WML75011HZ, and it just recently stopped heating. Everything else is working. It makes it's normal noise and the vent fan still works, but no heat. Mine is about 24 months old. I think 2 years is about what Whirlpool is hoping they will last, ha.

[@unemployedredneckhillbilly2023]

They definitely are not built to last. Thanks for watching.

[@kpsher367]

I had someone install one of those in my house, I am hoping the MW is going to work out better for me.

[@unemployedredneckhillbilly2023]

ours has been fine since I replaced the interlock switch assembly. Thanks for watching.

[@chadchittenden9943]

Thanks for these videos, my wife and I just purchased this microwave (the -1 version) and It'll arrive next week your install video was great and will help me alot. Keep up the good work sir.

[@unemployedredneckhillbilly2023]

You may want the extended warranty. Thanks for watching.

[@chadchittenden9943]

@@unemployedredneckhillbilly2023 we have a home warranty that covers appliances.

[@maestrozilla]

does it vent to outside? is it sealed nice or you gettin leakage onto cabinets above

[@chadchittenden9943]

@@maestrozilla ours vents out the roof vent

[@lprince3884]

Oh no. I just bought and installed one on my house. I did get the 3yr service contract but I hope I don't have to deal with this.

[@unemployedredneckhillbilly2023]

I haven't seen many comments about this problem lately. It seems like the early ones had issues and they have been fixed lately. Thanks for watching.

[@DivideandConquerAnti-WEF]

Thank God I found this video! So many people including myself would just throw it away and get a new one... im saving this cause I know I will need this

[@unemployedredneckhillbilly2023]

With how much this thing cost it's hard to toss it. Thanks for watching.

[@mikeypops73]

Wow you must be loaded because I paid like $450 for mine must fix before tossing

[@unemployedredneckhillbilly2023]

@@mikeypops73 parts are cheap for this. Was only a little over $20 for the whole switch assembly.

[@DivideandConquerAnti-WEF]

Well I live with family so we would pitch in. I remember in the past when a ac thats you hang on the window, tv or vacuum would stop working we would throw it out. Then I started watching repair videos and I realized a little to late but at least now I know. Not loaded btw 😅

[@larryblomquist3866]

I have a similar model and need to replace the board behind the control panel. I removed the screw at the top but the control panel still won't budge. How did you get it off?

[@unemployedredneckhillbilly2023]

If I remember right it pulls out some and there's a screw on an angle up there that you remove then slide the assembly up to get the anchoring tabs out of the slots. Search for the parts diagrams online to be sure. Thanks for watching

[@42Kougar]

Hi there, I have the same microwave. the spring hinge on door broke...the touchscreen button controls it...do you know if spring part at top right of door is available to order? Also, part number assistance...any help is appreciated

[@unemployedredneckhillbilly2023]

Search online for a parts diagram for your model number and revision. Once you find the spring number search for that. It took me quite a while to find the switch assembly that was at a higher revision level for mine. Thanks for watching.

[@jimpritz4169]

Isan't it strange how things just seem to last long enough for the warranty to run out. Things from the "olden days" may not have been as pretty or had as many features but they sure seemed to last a lot longer.

[@unemployedredneckhillbilly2023]

I never expected this. It's been a great working unit. These days they squeeze every penny they can from the manufacturing cost that causes problems later. Thanks for watching.

[@Rustyrailhead]

Yes, We had an old counter top micro wave and it lasted decades. We then gave it to a sister and it was still there . Just a spin dial timer. Fine for me

[@calvinfors6082]

Also is there a link to the second video you did regarding replacing the actuator switch?

[@unemployedredneckhillbilly2023]

I didn't do another video, just swapped out the whole switch assembly. It's very easy to do. You have to look it up by your model number and ec level. The replacement assembly has all switches and is a newer part number then the old one on my unit. This seems to have fixed it permanently.

[@RichieRich845]

Switch assembly? You can buy those micro switches from an electronic store, but looking at the assy it looks like two little bits of plastic holding the micro switch that they melt to hold the switch down instead of machine screws like they use to in the 90's. Don't you guys still have Radio Shack store anymore?

[@unemployedredneckhillbilly2023]

I think the replacement switches would need to be glued in. The switches I have didn't have the right size mounting. Whirlpool only sells it as an assembly so that is what I ordered. Our Radio Shack closed a couple years ago. I definitely miss it. Thanks for watching.

[@josholson1898]

Do you know which side the diode is on? Think I need to try replacing that on mine (same model). Hoping I don’t have to take as much off as this video.

[@unemployedredneckhillbilly2023]

I have no idea what diode you're talking about. Parts suppliers have online diagrams that should show you.

[@josholson1898]

@@unemployedredneckhillbilly2023 no problem, thanks. I’ll figure it out. I think it’s on the right side so hopefully only that side panel needs taking off.

[@calvinfors6082]

URHC, how did you remove the actuator switch after removing the torx screws?

[@unemployedredneckhillbilly2023]

It came out through the front after disconnecting cables and removing the control panel. Thanks for watching.

[@vmcougarintn5035]

They design things so that most people HAVE to call a repairman. Sorry you are having problems. Hope it all comes out right. My solution would be to remove that upper cabinet and get a larger one.

[@unemployedredneckhillbilly2023]

I definitely would recommend an extended warranty if you buy one of these and can't fix it yourself. We don't like the look of the taller ones so this is the only choice for now. Thanks for watching.

[@wonderingsoul9890]

This vid (the fuse part) helped solve our problem.

[@unemployedredneckhillbilly2023]

Seems to be a common issue. I bet your switches go next. Thanks for watching.

[@donz6901]

I feel bad for you on the troubles with micro. Memories of your Ariens snowblower came to my mind.

[@unemployedredneckhillbilly2023]

This one works good so I don't mind fixing it. Never had problems with a microwave before. Hopefully the replacement part will last. Just can't believe how they buried the fuse. Thanks for watching.

[@tonybellinder1664]

Hello can you send me some pics of where all the wires go on the micro switches in this microwave

[@unemployedredneckhillbilly2023]

I don't have pictures and not going to pull it apart again to get any. Go by the wiring schematic for the unit. Thanks for watching.

[@blairgrossman8179]

Thanks for the video. I have one digit not responding on the touchpad. What is the fix for that? Thanks

[@unemployedredneckhillbilly2023]

Call the support number. I have no idea but probably need the main board replaced. Hopefully it's still under warranty. Thanks for watching.

[@pixelbluediva]

In your other video about this Whirlpool microwave, you mentioned that the microwave was originally ordered from Costco, but because it was taking a long time for delivery, you eventually ordered one from Home Depot. The delivery waiting time for appliances ordered at Costco can be frustrating - HOWEVER, one of the biggest reasons why people stick with Costco is because of the warranty. After the manufacturer's warranty expires, Costco extends the warranty for another year, and if the Costco Citi Visa is used for purchasing the item, another two years of warranty is put on top - - - for a possible total warranty period of 4 years.

[@unemployedredneckhillbilly2023]

I had to finish up before company came and had no choice after Costco kept delaying the delivery. We take advantage of the Costco warranty all the time but they have a very poor delivery record with many items. You definitely need the warranty with this or order some extra interlock assemblies to be prepared at $21 each and change them yourself. Thanks for watching.

[@jcw8964]

Hi, we got similar problem (left side touch button non-responsive). Bought it two years ago. Can you point me to where the Costco and CITI Card policies can be located? Thanks.

[@dlee6985]

Thanks for making this video. I was strongly considering getting this microwave due to low clearance above the stove but now I’ll have to do a lot more research now. How has your fixes held up? Did the new part seem to do the trick?

[@unemployedredneckhillbilly2023]

I wound up replacing the interlock switch door opener assembly and it has been fine since. Was only $28.00 for the whole assembly which surprised me and you change it from the front . We love the microwave and would buy it again. I would recommend an extended warranty if you can't fix it yourself. Thanks for watching

[@shweetiepetina1563]

Thank you so very much for your excellent videos. We are installing ours and then unable to get the right side screw that secures microwave to under cabinet to bite. Trying to see from your video what exactly that screw goes into. Seems like something fell down into inner workings. Any suggestions?

[@unemployedredneckhillbilly2023]

There should be a threaded insert in the top at that location. Check for one. If its there and the screw threads in the hole was probably drilled in the wrong location in the cabinet. If it's not there it's a manufacturing defect and you should contact the seller. Thanks for watching.

[@shweetiepetina1563]

Thanks so much for your reply. I think the part it threads into fell down inside possibly. The other side threaded and secured ok. I’m going to try to take the cover off, thanks to your video, and see if I can locate the issue. 👍🏼 Ughh, it’s heavy and our backs have had it. Lol

[@shweetiepetina1563]

So, with your help, we got the cover off. Careful, it’s sharp. There was a square piece for threading that had fallen down inside. We put it back together and all was great when with last twist, it fell back down in so now it’s stuck to the bolt inside and we can’t get it loosened to take it back out. Luckily we got the 5 year warranty. Service person coming out in 4 days. Ughhh. This microwave makes you swear, for sure. Thanks again for your help.

[@spankyalig1642]

Can you post where you got the switch, and what the part number is? Our start, stop, and door open buttons quit working.

[@unemployedredneckhillbilly2023]

check comments. It's already posted but yours may be different depending on serial number.

[@spankyalig1642]

Thank you, I overlooked it last time. Found it

[@grumpybeagle6751]

Your video was a lifesaver for me! I have exactly the same model and it is acting up just like you described. I purchased it in July of 2018, so it's about 17 months old. I agree that it's a pain to install, and probably much worse to take it out when you have no idea what exactly is wrong with it. If you don't mind, can you provide a little more info on the faulty switch so I make sure I get the correct replacement? Any assistance would be greatly appreciated!

[@unemployedredneckhillbilly2023]

This is the switch assembly I purchased to replace everything. The way it is designed puts a side load on the switch shortening the life. I had a video started about replacing the assembly but didn't think it was worth the time to finish it as I didn't realize how common a problem it really is with these units. www.appliancepartspros.com/whirlpool-interlock-w11213912-ap6329366.html Check your model number and call them to verify it will fit yours because they seem to have different suffixes on the newer ones. Good luck. Thanks for watching.

[@zurfgecko]

i've struggled to replace the microwave door (model: kmls311hss) that similar to your microwave. how i can replace it? i don't see any screws on the door not like other regular microwave door which is easier to be replaced.

[@unemployedredneckhillbilly2023]

I don't know. Look for a parts diagram online that shows where the hardware is. Thanks for watching.

[@PastorIhaza]

Thanks🏆 So far so good. But will keep my eyes open. Check out my Steam Catcher for this type microwave... made from scratch. Is there a brighter bulb for over the range? Or way to use led... ? I did make my own filters, too.

[@unemployedredneckhillbilly2023]

That led panel is not interchangeable. It's a custom assembly and not a bulb. I think they should have fixed the problem by now. Mine is still good after replacing the interlock assembly. Thanks for watching.

[@PastorIhaza]

@@unemployedredneckhillbilly2023 Oh ok. Thanks... 👍🏾

[@MrKylehughston08]

My buttons for the fan and light do not work. Everything else works. What would cause this?

[@unemployedredneckhillbilly2023]

I have no idea. See if you can find a schematic and debug it. Thanks for watching.

[@tengelgeer]

That switch is very common. Would say a

[@unemployedredneckhillbilly2023]

It looked like pushing sideways on the actuator the way they mounted it and used a ramp may have caused premature wear. Those plungers are designed for a straight push so this seems like the wrong application for that type of actuator. It wasn't even running when the fuse blew only opening the door so there was no load. All other microwaves I have seen have the fuse behind the control panel for easy access. Thanks for watching.

[@mackfar27]

Question, does this microwave have a dual fan or is there only one?

[@unemployedredneckhillbilly2023]

I think only the one blower with baffling. Thanks for watching.

[@darrellgilmour4120]

Do you happen to know how to take the door off of this appliance?

[@unemployedredneckhillbilly2023]

I have not tried that. Look at the exploded views most parts sellers have online to find the hardware location. Thanks for watching.

[@johnfithian-franks8276]

Hi, I am sure that you would be able to get just the switch through the internet. As for the fuse, I think they did it that way to deter people from changing it themselves, I would have been very tempted to solder new wires onto the fuse holder and reposition the fuse to a more intelligent location

[@unemployedredneckhillbilly2023]

It doesn't make sense to make people totally disassemble something for fuse replacement. All others seem to have it right behind the control panel. The switch would probably have to be glued in place on those plastic pins so that may be why they only sell the assembly. It is the wrong application for that type of switch. Thanks for watching.

[@BigRed87]

Excuse me did you ever make that updated video on how to replace the new part? I ordered the part you recommended W11213912. But on the new assembly on the one side is only two black parts where mine has three on the one attached.

[@unemployedredneckhillbilly2023]

This is the one my unit required per the model and EC. It is #20 on their diagram and was the whole assembly W11213912 / AP6329366. www.appliancepartspros.com/whirlpool-interlock-w11213912-ap6329366.html and it had all the switches. and was plug and play. Call appliance parts pro and see what they sent you or if their number has changed because mine was the complete assembly. I think it had 4 switches. Wonder if you got a Chinese knockoff or returned unit. I didn't waste time doing a update because there wasn't much interest in the video at the time and it only takes 5 minutes to swap from the front. Thanks for watching.

[@BigRed87]

@@unemployedredneckhillbilly2023 thank you

[@unemployedredneckhillbilly2023]

Be sure to use the ec level after the model number to get the proper parts because manufacturers often update defects with new ec levels.

[@DC-gd9pq]

Venting thru top was vague...did you have to change orientation of blower?

[@unemployedredneckhillbilly2023]

I didn't vent through the top and really don't know. The instructions had some info. Thanks for watching.

[@shaeredding-rogers954]

I am so glad that you know how to fix things. this is crazy

[@unemployedredneckhillbilly2023]

It's not really fixed but patched up to work hopefully till the replacement parts arrive. Never seen a fuse buried like that before. Thanks for watching.

[@engutierrez8748]

Hello! I have this same model that I purchased in Oct 2018, and to-date ir works, however, because I don't for heavy cooking, I don't use the fan that much. I just tried using it and it didn't work. I also tried turning on the hood light and it too doesn't work :/ Any insight to what that may be would need extremely helpful.. Thanks!

[@unemployedredneckhillbilly2023]

I have no idea. probably something with the control panel on the other side. I bet there probably is a connection that has come loose. These are no fun to take apart. Thanks for watching.

[@Rustyrailhead]

Mine just quit working too. No lite switch but the lite is on and can't turn it off also the fan won't start. Something to do I guess with the switches. Wife looked up the manual or something and said to unplug/ close the circut and did that and waited a minute and now it works. PHEW>

[@salidog1]

Your unplug/plug back in worked for me! Thank you! My interior light worked but panel buttons did not. Crossing fingers it keeps working.

[@bmartin2304]

thanks, this was helpful. couldnt find the damn fuse.

[@unemployedredneckhillbilly2023]

It seems to be a common part that needs replacing. They sure hid it. Thanks for watching.

[@bmartin2304]

@@unemployedredneckhillbilly2023 yea this one was brand new but i hooked it up to a overloaded circuit and it popped when i turned on the fan and micro at the same time. I would have thought only the breaker would have tripped but i guess not. Lessons learned, no isolated circuit no install.

[@njeanhunter9100]

Watch your fingers! How aggravating that looks. You did well.

[@unemployedredneckhillbilly2023]

Never had a microwave break before. They really make you work to find the fuse. Thanks for watching.

[@2aforteens517]

Thanks for the info!

[@unemployedredneckhillbilly2023]

From the comments it seems to be a common issue with them. Thanks for watching.

[@arkansas1336]

Those are a pain in the ass to install. You did a fine job.

[@unemployedredneckhillbilly2023]

I can't believe you have to remove and disassemble it to change a fuse.

[@mkspecialties]

Mine is a year old and hate it. I’m going to sell it before I have the same issue. Wish I had never bought it.

[@unemployedredneckhillbilly2023]

Ours has been great since I replaced the switch assembly. We love ours but definitely if it goes again will be replaced with a different brand now that more of the short ones are available. Thanks for watching.

[@johnathanposs8327]

On the micro switch assembly is that behind the control panel?

[@unemployedredneckhillbilly2023]

The whole assembly comes out through the front. It was $28 for the complete new assembly. Thanks for watching.

[@derspeed5796]

That sucks. Mine is acting up. The interior light and oven stops working intermittently.

[@unemployedredneckhillbilly2023]

That's how mine started. Then the fuse blew and everything stopped. That switch assembly is not properly designed but at least it doesn't cost much if you want to spend some time fixing it. Mine waited until the warranty ran out to act up. Good luck. Thanks for watching.

[@derspeed5796]

@@unemployedredneckhillbilly2023 Mine is a little over 2 years old. I’ve never seen a microwave last anything less than 10 years. Should I just call Whirlpool’s 800 number to order the parts? I don’t mind fixing it myself. If I can’t do it properly, I’ll just buy a new one, And get the extended warranty. I have a feeling a repair person would cost just as much as buying a new microwave.

[@unemployedredneckhillbilly2023]

I got mine from these guys www.appliancepartspros.com/whirlpool-interlock-w11213912-ap6329366.html . You need the model # and Serial number to get the right part for yours but this is the one that repaired mine. I only paid $20.53 so It looks like the price has gone up. It's a pain to remove all the cables to access it but not a very hard to fix with only one screw from the top holding the control panel in place. Be sure to pull the plug first and let it sit a while to discharge any caps. It could also be something different but sounds the same

[@derspeed5796]

@@unemployedredneckhillbilly2023 Thank you. I appreciate it.

[@jnyce2nyce]

Thanks I just ordered this microwave will be adding the warranty to it😅

[@unemployedredneckhillbilly2023]

It's a nice microwave but a couple of us have had similar electrical problems with the first made units. Hopefully everything is straightened out by now but a warranty if you can't fix it is a good idea. Thanks for watching.

[@gmanblue11]

I was looking to buy low profile microwave thanks for the video

[@unemployedredneckhillbilly2023]

I would recommend an extended warranty if you can't fix problems yourself. A couple of us have had electrical problems with them. Thanks for watching.

[@ingeniative]

How did you remove the control panel?

[@unemployedredneckhillbilly2023]

There is one screw on the top and you slide it up. Thanks for watching.

[@keeawe]

I have this model as well. The fan button and the light button no longer work - so annoying!

[@unemployedredneckhillbilly2023]

We love it but it doesn't seem to be made to last. Luckily the replacement parts are not very expensive if you can fix it yourself. Thanks for watching.

[@lindapruitt9723]

And I stay away from Samsung Products because they already have problem, my fridge ice maker quit, but like you my husband knows how to fix it. Samsung is the worst. " I thought".

[@sweetpea9433]

Great job thanks for sharing I love 💕 your videos

[@unemployedredneckhillbilly2023]

Thanks for watching.

[@maestrozilla]

venting is not workin good on mine the vent leaks idk but my kitchen is coated in oil...and im vent through the roof

[@unemployedredneckhillbilly2023]

Did you convert it to the exterior venting configuration before installing and use the recommended vent size. If it's coated with oil you have a big problem. Ours works great with the recirculating filter and be sure to clean the filter. Thanks for watching.

[@maestrozilla]

@@unemployedredneckhillbilly2023 i removed charcoal filter film for roof venting them replaced vents and have a 3.25 x 10 duct venting out the roof i also switched plate covers on top which is all thats required for exterior venting and kitchen is coated in oil flaps are working ....just shoots from top not into duct

[@maestrozilla]

doesn't require rotating motor like in other mics

[@unemployedredneckhillbilly2023]

You should contact Whirlpool and see what they say. Mine came with a duct adapter that needed to be installed for connecting the duct.

[@chris3m98]

Did you call Whirlpool? If not why not?

[@unemployedredneckhillbilly2023]

No, the warranty period was over so it would just be a waste of time. Thanks for watching.

[@timdoherty1767]

Dear Mr. Hillbilly--ignore my comment on the first video--I see the trouble!

[@unemployedredneckhillbilly2023]

The switch assembly is $28 and I would recommend having a spare. Thanks for watching.

[@jgh868]

Thank you.

[@unemployedredneckhillbilly2023]

Thanks for watching.

[@sarahhill4296]

The physical door to our model broke apart.

[@unemployedredneckhillbilly2023]

I'm guessing someone abused it. Ours is really strong but if you open it fast and let it slam against the stop you definitely could damage it. We always use the open button so it swings open slowly and never hits the stop. Thanks for watching.

[@donniewagenbox68]

mine just took a crap at 4.5 years old. way too expensive for that short of life. there needs to be legislation to force appliance makes to make this stuff work for at least 20 year minimum. what a negative environmental impact.

[@unemployedredneckhillbilly2023]

That is a great idea to get legislation passed to create a greener climate. Trouble is the leaders are only interested in legislation that provides financial gain from the lobbyists that corporations like Whirlpool hire. Consumers are thrown to the back of the bus. Thanks for watching.

[@donniewagenbox68]

@@unemployedredneckhillbilly2023yes. whirlpool told my they would not sell me the part i need to fix it. i told them if they sell stuff in the usa they are obligated by law to sell parts for ten years. if they do not do this, they have to give me my purchase price back. i have an email dialog started with them so we will see where this goes. i told them i was going to contact my state legislators and reps if they told me they were not going to sell me the parts. we will see how this goes.

[@dbanks8995]

Buy the 3,5yr warranty

[@unemployedredneckhillbilly2023]

That's what I recommend if you can't fix things. Been good since I replaced the switch assembly. Thanks for watching.

[@dbanks8995]

You definitely know your shit . Good job brother

[@smitcher]

I've seen that crap with the fuse so many times... What you could do is buy an inline fuse holder with wire tails www.newark.com/productimages/large/en_US/24R4772-40.jpg (or add them) and solder the tails to the connections for the old fuse and leave the holder in behind the control panel for easier access. You can even desolder the fuse holder and spade connectors then use crimp connectors on the tails and they just plug into the original board... Like this media.rs-online.com/t_large/F0534834-01.jpg

[@unemployedredneckhillbilly2023]

If it blows again I will change something. I don't understand why you would bury a main fuse. Thanks for watching.

[@tranthiduyen615]

Món ăn ngon quá ạ

[@theplane22]

I will never buy whirlpool again for this same problem.

[@unemployedredneckhillbilly2023]

I replaced the switch assembly and good so far. Thanks for watching.

[@jeffshin8048]

L.G, Panasonic & Samsung would be much better even cheaper..but not allowed to be imported yet..

[@unemployedredneckhillbilly2023]

They don't make any this size. It was the only one available. Panasonic makes the best microwaves. Thanks for watching.

[@kmbrezina]

whirlpool / kitchenaide same company

[@unemployedredneckhillbilly2023]

It looked the same, just a different bezel on the front. Didn't realize they are the same company now. Thanks for watching.

[@bigt5699]

Maytag also

[@tranthiduyen615]

Em xin chào anh.người đàn ông tuyệt vời ạ

[@unemployedredneckhillbilly2023]

Thanks for watching.

[@67697072]

Whirlpool is JUNK !!!

[@unemployedredneckhillbilly2023]

Not my first choice. They are the only company that makes one like this. Thanks for watching.

[@ralphh3041]

whirpool, theres your problem lady!

[@unemployedredneckhillbilly2023]

They're the only one that makes one this compact. Thanks for watching.

[@MM-tz1dv]

KitchenAid also makes a similar compact model to the Whirlpool compact.

[@MR-nz5pg]

How disheartening. Had this exact model installed today. For reasons I'll never understand, it seems the mfg. did not provide an option to simply set a time; then START. You have to select COOK; then scroll thru food types, followed by the count of that type. Once you START, you now see how long it will cook for using that selection. So...if you want to cook for 2 mins, you will have to experiment with all of these food types; then record the duration of that cook, rather than just set a timer for x number of mins. followed by START. If you use the TIMER function, it simply counts down the amt. of time you select; then beeps at the end of the cycle - no cooking takes place. Perhaps it's flawed, but given the mess I just went thru with Home Depot with 2 other appliance installs, I'm going to just go ahead and "rough it". Tragically, everyone on the major home appliance business these days is incompetent. Mediocrity...the new norm.

[@unemployedredneckhillbilly2023]

We love this microwave. Luckily the door switch assembly to fix it didn't cost much. Just open the door and punch in the time then close it and push start. Don't hit the other buttons. It'svery simple to just run it like that. The timer button turns it into a kitchen timer only. The instructions are not that great but have enough information to set it up the first time in the menu system. Once you learn to use it you'll like it. Thanks for watching.

[@skeller0160]

I just bought this microwave and i will be returning it. It does heat the food evenly at all, and i miss time cook. Junk microwave. I do not recommend this.

[@unemployedredneckhillbilly2023]

Ours heats very evenly. You must have a defective one.

[@giselehye2371]

Hate it Hate it hate it need more than a college degree to figure our the instruction... called customer service and they said go to utube... hate it even more

[@unemployedredneckhillbilly2023]

We love ours. Very easy to use if you read the instructions. Thanks for watching.

[@MICHIGANGIRL4TRUMP]

Do you have a video of how you got the front control panel off? I have the screws out the silver and the black but does the control panel snap/ lift up or down or does it snap completely straight out?

[@MICHIGANGIRL4TRUMP]

So, The control panel lifts up and pulls off. The only problem I'm having is the door doesn't shut that center pin in between where the latches go is jammed. But I'm not sure when I look inside what I'm doing or what I shouldn't be doing lol. I'm thinking it's just a matter of that white square but I don't know what to do with it so that I can get that pen to push in freely so that the two arms will fit into the holes and latch shut. The problem I'm having is the door doesn't shut.

[@MICHIGANGIRL4TRUMP]

Getting there.. You have to push the two interlocking switches forward. They will snap in place but now I'm having a problem figuring out that white pin that is on the outside between both switch holes, on the inside. Jammed and I don't know which way to turn or push the white plastic square. I know that that's part of the problem. It's jammed....

[@MICHIGANGIRL4TRUMP]

Btw, This video is a very very helpful! It's the reason I've gotten this far! But if I could just figure out that white pin I don't know the name of it but I'm going to Google it

[@unemployedredneckhillbilly2023]

Hope you got this worked out. Just swapping that interlock asm on mine seems to have permanently fixed it. Thanks for watching.