Review: Bezzera BZ13 Espresso Machine

In-depth review of the Bezzera BZ13 semi-automatic espresso machine. A best value in heat-exchange boiler espresso machines with PID brew temp control. With an electronically heated group, the BZ13 is fully warmed up and ready to brew in just 8 minutes compared to 25 minutes for competing machines. Get a look inside the BZ13, results of Scace brew temp and steaming performance tests. Plus we'll compare specifications with competing machines and have a look at the Bezzera BB005 - a machine grade grinder which pairs well with the BZ13 and is an impressive value with a lower price than appliance grade grinders at a similar price.
Products in this video:
Bezzera BZ 13 PM: www.wholelatte...
Bezzera BZ 13 PM w/Rosewood: www.wholelatte...
Bezzera BZ13 DE: www.wholelatte...
Bezzera BZ13 DE w/Rosewood: www.wholelatte...
BB05 Grinder: www.wholelatte...
Rosewood Tamper: www.wholelatte...
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[@rxonmymind8362]

Everything Bezzera makes is in-house and not in China. The machine looks fantastic. Prices reasonable. Build quality looks fantastic. Easy enough to operate as my wife doesn't like complicated things. What's not to like? I think I found my espresso machine. Thanks Mark.

[@Wholelattelovepage]

Hey Rx, You are welcome. You are correct on Bezzera making the majority of components in-house. If you have not seen it, here's a video from when I visited their production facility a few years ago: kzbin.info/www/bejne/gYqUZYF6bMR4rtU Marc

[@giovannibrucher]

Coming back a month after I've purchased this machine and Im definitely a Bezzera convert! The warm up time is perfect for early mornings and paired with a Eureka Silenzio, is perfect for those 5am espressos! I've watched whole latte love for years and thanks to this video, i finally discovered the perfect HX machine for me, thanks Mark. On a separate note, the rosewood upgrade, was not as shiny a finish as in the video, but thankfully I appreciate the natural wood finish.

[@Wholelattelovepage]

Hi Giovanni, Thank you for coming back and sharing your impressions of the machine. Hopefully it makes someone else's purchase decision a little easier! Happy to hear you appreciate the more natural wood finish. As a natural product there are some variations from run to run. Marc

[@KOZ-k1p]

Hi Giovanni: would you let me know what pressure readings are you getting when back flushing (ie with a blind basket) vs when pulling a shot?

[@giovannibrucher]

@@KOZ-k1p 11 bar. I don't have any pressure reading tools. But I just adjusted the opv and I still love my machine. The warm up time is the best

[@KOZ-k1p]

I got this machine 3 years ago after a lot of research; such an ideal machine and you could not want more for a HX. Fastest ever heat time, amazing temp control, super strong steam, only 10inch wide, all stainless body. Great quality, Bezzera make their own boilers in house among other components, and Bezzera made the worlds first espresso machine, so a great heritage ! I paired mine with a Baratza Vario.

[@Wholelattelovepage]

Hi KZ, Thanks for sharing your experience! 100% correct I've been to their production facility in Milan. They've got a rich history and make more components in-house than other manufacturers. Here's a factory tour I shot during my visit: kzbin.info/www/bejne/gYqUZYF6bMR4rtU Marc

[@floorpizza8074]

Here I thought I'd settled on the Lelit Elizabeth as the replacement/upgrade to my old, faithful, and now broken Saeco Aroma. But now this video has me convinced: the Bezzera BZ13 *will* be my next Espresso machine. I just wish Christmas wasn't so far away, as the Wife has said that's the only way I could possibly get one... as a Christmas gift. Thanks for the perfectly done video, Marc. I'll be seeing you in December!

[@Wholelattelovepage]

Hey fp, you are welcome for the video! The BZ13 is an excellent machine. Not to muddy the waters, but since you have some time before Christmas to work on the wife for a few more $$ you might want to take a look at the Bezzera Magica. It takes you to an E61 group. Here's a link to the machine. Scroll down the page a bit and there a similar review video of the Magica: www.wholelattelove.com/products/bezzera-magica-pid-espresso-machine Either way you go it's a huge upgrade from the Saeco! Marc

[@simply_psi]

Not sure if there is a US release date but in Europe Bezzera are replacing the BZ13 with an improved model called the Crema PID it's had a face lift and it looks like a great machine

[@sklineline]

I am so glad you are selling the BZ13 DE! I bought the 220v version in Italy about 3 years ago and it has been a dream to use! I love how quickly it heats up. Also, I love the heated brew group. I rarely have to flush water to cool the grouphead (unlike E61 machines). The steam lever (instead of a knob) is super easy to use. I expect I will be using mine for another 10 years. It is built like a tank! I paired mine with a chrome Eureka Mignon grinder and Luminaire shot timer. The rosewood handles are a really nice touch! I'll have to put those on my wish list!

[@Wholelattelovepage]

Hi s, Well thanks for your comment and sharing your thoughts/experience with the BZ13. Marc

[@KOZ-k1p]

Hi Skiline, I also have had the BZ13 for 4 years now and paired it with a Baratza vario. Question for you please : what pressure reading are you seeing when pulling a shot and when putting a blind for back flush? do you see 9 and 1 bars? I see 11 bars both times!

[@sklineline]

@@KOZ-k1p I get 9 bars both ways. It is controlled by your Over-Pressure Valve (OPV). You can change it if to 9 bars if you adjust it. There are some videos online on how to adjust it. Most OPVs on Italian machines look the same.

[@KOZ-k1p]

@@sklineline Thanks. yes I adjusted it down to 9 bars yesterday and i get 9 both ways. i got and still am confused by the 11 to 9 bar change and the necessity and special case of BZ13!

[@event4216]

From all BZ family machines these with covered brewing group look most appealing to me!

[@Wholelattelovepage]

Hi E, Thanks for the comment! Marc

[@r12fast4u]

Those Bezzera machines looks great! Solidifies my purchase of the Matrix DE that I ordered from you guys a few days ago. I cannot wait for the machine to arrive. I ordered a few upgrades like the shower screen and basket. I really appreciate your videos and reviews. It has definitely made me a better home barista and given me a better understanding on what to look out for. Thanks!

[@Wholelattelovepage]

Hi AG, Thanks for the comment and your patronage! Happy to hear we've helped you out. Shower screen and baskets are nice upgrades. Marc

[@kazdic87]

Hello Marc, I would like to give you and the entire team at WLL a compliment for another well made video. All of the videos that you guys put out are top quality. Really looking forward to the Rocket R Cinquantotto review. Thanks for all the great work.

[@kazdic87]

Forgot to add my question... what would be the pros and cons to an e61 group head vs. The group head on the BZ13? Is there also a taste difference? Thanks for your reply Marc.

[@marcmadler454]

Martin Kazda E61 take longer to warm up but you can upgrade a lot of things like shower screens and gaskets.

[@Wholelattelovepage]

Hi MK, thanks so much for the kind comment - we do our best. Funny you should ask about the new Rocket R 58 now called the R Cinquantotto! I have one in the studio we’ve been evaluating and it’s next on my video list. Hope to post a full review of it later next week! I’ve used the old R58 for many years and the newer version has some nice upgrades. Marc

[@Wholelattelovepage]

We do have Nanotech shower screens, gasket and basket upgrades for Bezzera machines. Yes, E61 machines take a lot longer to warmup! Marc Marc

[@davidfuller581]

This is a solid machine for sure. The only complaint I have really is the steam wand - it doesn't angle out very far, and it's relatively short. Fix that and it's a no-brainer in its price range.

[@HoxFox]

I was actually thinking that it needed a timer for shot. But then i saw the D version where you can program each bottton to a time so you don't have to do it manually every time. :O

[@Wholelattelovepage]

Hi AR, Yes the DE has 2 programmable timed doses + the manual button. Marc

[@ChainBrothersMTB]

I can’t for the life of me get good micro foam on this machine- but can on any Breville and some others. I see that Mark has no issue- is there any trick for this machine vs others?

[@commandercoolage]

Hi Marc great review. Can you confirm that the bz13 steam wand is fully articulating and double wall insulated? Is the drip tray any larger than the 22oz on the bz10? Your website specs don’t say.. :) Any chance that they will be changing the push button on the pm to a toggle? Thanks!!

[@chavitavb]

I just got ordered this machine, Marc. My Apartamento started not to heat well, leak and the power switch went bad. The repairman estimated the repairs would cost around $500. I just couldn’t justify paying that and waiting two months for the repair. I just went with this machine and will ensure this machine never fails me! I’m thinking that never descaling the Apartamento caused it to develop issues.

[@Wholelattelovepage]

Hey Blue, Sorry your Appartamento had issues. Scale deposits can cause heating (and other) problems. $500 seems steep for a power switch but maybe with the leak more major work was required. Be sure and keep up with descaling maintenance on your new machine to prevent trouble in the future. Always best to treat water to eliminate scaling potential and prevent issues. Check out the BWT filtering options in this video which when used as directed prevent scale and make better tasting espresso! kzbin.info/www/bejne/bYWodKWMbpicfbM Marc

[@jackienaiditch7965]

Thanks for the great video and review of this equipment. It seems like the Bezzera machines don't get mentioned or reviewed much. I bought a Bezzera BZ13 from our local Pasquini showroom/factory last year, when our Pasquini Livia 90 gave up the ghost. (I live in L.A. After we bought the Livia 90, many years ago, we used to go to the Pasquini showroom and have a lot of great conversations with Mr. Pasquini. About coffee, philosophy, and his friendship with Luciano Pavarotti.) I've been very happy with the BZ13--especially when I paired it with a Niche Zero grinder. I do appreciate all your great videos, which I've been watching for several months now.

[@Wholelattelovepage]

Hi Jackie, You are welcome. Thank you for the kind comment and sharing your opinion of the Bezzera BZ13! I've yet to have a brush with LP but did get to spend some time at the Bezzera factory in Milan a couple of years ago and hang out with Luca Bezzera great grandson of the companies founder. Bezzera is unique among machine manufacturers producing >80% of their machine components in-house. If interested here's a factory tour I shot on my visit. Towards the end of the video I go to a castle in Milan which has the inspiration for Bezzera's snake logo on the walls. Marc

[@KOZ-k1p]

Hi Jackie: would you let me know what pressure readings are you getting when back flushing (ie with a blind basket) vs when pulling a shot?

[@arbousiersles7381]

After 2 years of daily use, my Bezzera bz13 DE experience no pressure when brewing. Vibration pump should be replaced or citric acid cleaning will be enough? thanks for your help;)

[@Wholelattelovepage]

Hi a, Have you been performing regular maintenance for the past 2 years? Filtering water to reduce calcium? If you have hard (mineral rich) water you may have limescale issues within the machine. There are a variety of other potential issues. You can check our support site for the BZ13 DE here: support.wholelattelove.com/hc/en-us/sections/1500000401182-Bezzera-BZ13-DE If you purchased the machine from us you can reach out to our tech support staff here for additional assistance: support.wholelattelove.com/hc/en-us/categories/360005124554-Technical-Support

[@gosman949]

Already out of stock just 3 weeks after this video. How many did you have in stock?

[@Wholelattelovepage]

Hi Jay, We had a few dozen and expect more end of October. Demand has been high. With pandemic more folks are making their favorites at home. Marc

[@rogerchapa6461]

HI Mark! Couple of questions. When brewing with the DE, is there a pre-infusion cycle prior to the shot being pulled? I'm thinking not. Do I need pre-infusion? Also, from reading the comments below, it seems that although you give the BZ13 great reviews in the video, you recommend other machines over the BZ13. I'm upgrading from my Barista express (love it!) and want this to be my last machine, not a stepping stone. I am looking forward to a retirement of amazing espresso. Will I find lasting happiness with the BZ13?

[@rogercouture4372]

Good questions.

[@taylorgeorge6169]

Did you decide on a machine? I'm in the same position a year later than you

[@DavidPetryk]

15sec to steam milk. Do other bezzera's have this same steam power? your Ecm profi review only managed a very disapointing 30sec. It would fun to see a huge steaming shoot out :) thanks for all the great reviews

[@Wholelattelovepage]

Hi David, You are welcome for the reviews and thanks for your comment and suggestion for a steaming shoot out! Many Bezzeras have incredible steaming power. Even their entry level single boiler Hobby is nuts!

[@cheryleann58]

Good video. Had so many phone calls while trying to watch your video. Watched twice. One question the Bezzara DE the machine gets really hot. Will that be a problem. I thought it would compar we to my other one. If the metalss getting hot does it mean the machine doesnt regulate the water and heat. Now im wondering if the brevilles do. Thankyou

[@Wholelattelovepage]

Hi cs, Thanks for the comment! Espresso machines do get warm on top - helps to warm cups. And, the group where the portafilter locks in gets hot. That's by design. It helps with thermal stability for better espresso. Classic machine grade products like the Bezzeras are made of metal and have internal boilers which hold a fair volume of water. Breville products are appliance grade. They use a lot of plastic in construction. Instead of boilers they use thermoblock heating systems which are small tubes which heat small amounts of water as needed. Marc

[@anthonyandreaeberwein5272]

Perhaps a silly question, but I would be placing this machine on my counter underneath my upper cabinets. Is it bad for the machine to pull it out every time I want to fill the reservoir?

[@Wholelattelovepage]

Hi Anthony, not bad for the machine - not exactly fun for you. I have seen thin sliding bases that might make your life easier.

[@Nik-zc5ro]

Great review! I wonder what the differences between the BZ13 and the Crema are. They look very identical except for the buttons.

[@michaelb9479]

The Crema is updated 2020 version of the BZ13. Differences are Crema has different buttons meant to be more durable, is only available with the wood accents, and the sides are painted white to give a classier look and reduce fingerprint issues.

[@robertdodd508]

I am looking for my future machine and the BZ 13 fits just what I am looking for. It has some pretty tall feet on and I was wondering if they come off or are there short feet to put on the BZ13? It will go under a 17” shelf and though it will fit it will be tight with cups on the warmer.

[@Wholelattelovepage]

Hi r, The BZ13 is a fine machine! For reference, with stock feet the front cup warming surface height off counter is 13.5". The other cup warming surface is 14.75". The feet mount with an integrated threaded stud. Easy to remove feet by unscrewing but we do not have a shorter option for Bezzera machines. It's possible to custom make your own. There is a service panel cover on the bottom of the machine that extends down .75". The feet are 1.75" so you could gain about 1". Marc

[@kenbrummel-smith5753]

Could you do a video on initial set up? It seems like the process is pretty complicated according to the manual.

[@andrewdumaresq2903]

It isn't really that complicate, just turn it on set the temp (if you have PID) and leave it for 12 hours. Then flush the brew head.

[@Wholelattelovepage]

Hi Ken, Thanks for the request I'll see if I can get a startup video for the BZ13 on the schedule - might be awhile. Honestly it's fairly straightforward. Rinse and fill the reservoir, place in machine and turn on. Boiler will fill. Once you hear the pump stop after filling the boiler press a brew switch and let run until water is dispensed from the group. Let the machine heat up and you are good to go. Marc

[@thielees]

An espresso can never be over-extracted! :-)

[@mattjohnson8402]

Can a water line be attached to the PM? If so where are the instructions for install? Thanks in advance!

[@Wholelattelovepage]

Hi Matt, Thanks for the question. No, the PM cannot be plumbed to waterline. It's a vibration pump machine and it's rare for vibe pump machine to be plumbable. Off the top of my head the only 2 plumbable vibe pump machines I can think of are the Profitec Pro 800 Lever: www.wholelattelove.com/products/profitec-pro-800-lever-group-espresso-machine and the Crem One HX: www.wholelattelove.com/products/crem-one-hx-espresso-machine Marc

[@nicktoran1609]

Hi Mark. Great video! Purchased the BZ 13 a month ago and love it. Upgraded from Breville Barista. Only regret is that I didn't do it sooner. I just got one question. Is it better to keep the machine on over night or turn it off in the evening and start in the morning?

[@Wholelattelovepage]

Hi Nick, Thanks for the comment and question. It is a nice upgrade from an appliance product to a true made in Italy machine grade product! I typically turn machines off when not in use for more than 4 hours. No harm in leaving it on but you will use more power. Marc

[@jimbobjohnson469]

Even if I have the perfect grind, it still shows the pressure gauge at 12 bars I really want to know if I should adjust this

[@Wholelattelovepage]

Hi jbj, You can adjust if desired but it's not necessary. That pressure is measured deep in the machine and does not represent the actual pressure within the portafilter during an extraction.

[@jimbobjohnson469]

@@Wholelattelovepage out of all due respect I watch the video when you are pouring shots out of that machine and it shows nine bars, so I’m just confused

[@patindaytona]

Do I need a weight calculator? Or does it automatically calculate by volume?

[@Wholelattelovepage]

Hi Patrick, A scale will be far more accurate, but you do not have to have one. The DE version of the BZ13 will dispense approximately the same programmed volume for each extraction so long as variables like grind size and coffee dose weight in the portafilter remain the same. Marc

[@patindaytona]

@@Wholelattelovepage Ok, thanks Marc

[@jackli2571]

Thanks for the review Marc! I like both BZ13PM and PP500 based on your reviews. It seems like the biggest difference between them is group heads. BZ13's group is faster but is it as durable as E61? Also, I am curious about the internal build quality comparison between the two. I know BZ13 is currently out of stock but I can wait!

[@Wholelattelovepage]

Hi Jack, You are welcome! The Pro 500 PID is one of my all time favorite HX boiler machines. With the E61 group it does take longer to ready to brew from cold start. If that's holding you back a simple and potentially wifi enabled power outlet can have the machine warmed up for you in advance. And with wifi you could turn the machine on/off remotely if desired. I'd also consider the ability to add flow control to the E61 group of the PP500. It opens up amazing possibilities to take espresso extractions to the next level. If not familiar, check out this article with details on what you can do with flow control: www.wholelattelove.com/blogs/articles/intro-to-calculating-flow-rate-on-e61-group-machines Both machines are built well. I do give a slight edge to Profitec in that department. They're big on K.I.S.S. design and continuing component improvements. Hope that helps! Marc

[@Elfin4]

Can you please do a review of the new Bezzera Aria rotary pump with PID

[@Wholelattelovepage]

Hi E, If/when I get my hands on one I will! Marc

[@gman2782]

Thank you for another well presented comprehensive video. Can you please tell me if these models are rotary or vibe pump.

[@Wholelattelovepage]

Hi Gman, you are welcome and thank you for your comment and question. The BZ 13 uses a vibration pump. Marc

[@seugeniogonzaleze9296]

Great review Marc. Compared to the BZ10, this BZ13 PM turns to be a bit cheaper, yet it has the PID and the nicer shinny portafilter. Is there a reason behind that that you know of? Also MANY thanks for the tip on the OPV fine tunning. Have a great 2021!

[@Wholelattelovepage]

Hi SGE, Thanks for the comment and question. No reason I'm aware of. They are very close in price, but I'd go with the BZ13 with the PID! You are welcome for the tip. Think 2021 will be much better than 2020!!! Marc

[@dhwdhhskcbfusbsmsss]

Would changing the temperature on the PID lead to large drops in pressure for the steam? Also, would changing the OPV mess up the PID accuracy (depending on where they're measuring, and providing the information to smooth out the heating curve I suppose)?

[@stiggles98]

No, I don't think it would lose pressure. My machine has a PID, but the temp it adjusts is for the brew circuit, or brew water only. The steam auto-sets when I flip the switch, and cannot be adjusted. Granted I have a single boiler, not a heat exchanger, but I imagine they'd program it similarly. Second question, I can't answer, as I'm pretry sure my PID doesn't monitor brew pressure; mine has a v-pump and you can watch the pressure dial move around. 😂😂

[@dhwdhhskcbfusbsmsss]

​@@stiggles98 thanks for the reply! the second question was because I'm wondering whether the PID for an HX machine is set to work at a particular flow rate, but it wouldn't matter because I'd adjust my grind if I dropped the pressure, so flow rate would be similar.

[@Wholelattelovepage]

Hi v, Thanks for the questions. Lowering the PID temp will lower the steam pressure but I would not consider it a large drop. @Joey Hahn: Thanks for your input but BZ13 is heat exchange boiler and the PID controls boiler temp and therefore steam pressure. Changing OPV has no effect on PID accuracy. The OPV only operates when brewing is in progress and has nothing to do with temps - it simply releases excess brew pressure (not steam) while an extraction is in progress.

[@Wholelattelovepage]

v, PID does not take flow rate into consideration. Marc

[@dhwdhhskcbfusbsmsss]

Whole Latte Love thanks for the reply!

[@MrJaybird205]

Hello @wholelattelove, I purchased the bz13 a few months ago and totally love it!!! I am wondering how to clean, back flush or descale it and how often. Also. what products and accessories will I need to do so. Thanks for all the great videos!!!

[@Wholelattelovepage]

Hello JB, Thanks for sharing your love of the BZ13! Here's a video featuring a care package of products for prosumer level machines - I even have a BZ13 in the video: kzbin.info/www/bejne/m4WbYYR_mLWWjMU Here's the package: www.wholelattelove.com/collections/maintenance-packages/products/prosumer-maintenance-package Regular maintenance schedule: Group cleaning, filter baskets and portafilter: Scrub/rinse as needed daily to weekly depending on usage level using Cafiza solution. Back flush: recommend back flushing with Cafiza every 30-50 brew cycles Descaling: Depends on your water hardness and usage level. If water is very soft then ~2x annually. Hard every 3 months, very hard every 1-2 months. Pro tip: remove a few cups of water 1-2x week using hot water wand. Not needed if you use hot water for rinsing cups or making Americanos on a regular basis. Idea is to turn over water in steam producing section of boiler to stop minerals from accumulating if you are only steaming. Also, there are water filtering options from BWT which use ion-exchange to replace calcium with magnesium to the point scaling is very unlikely to occur. Here are those BWT options if interested: Penguin Pitcher: www.wholelattelove.com/products/bwt-penguin-2-7-l-water-pitcher In reservior Bestsave pad filter: www.wholelattelove.com/products/bwt-bestsave-m-anti-scale-filter Hope that helps! Marc

[@KOZ-k1p]

Hi JB Bird: would you let me know what pressure readings are you getting when back flushing (ie with a blind basket) vs when pulling a shot?

[@Sandman121]

Hi Marc, would you pick this over the profitec pro 400?

[@Wholelattelovepage]

Hi Sandor, Thanks for the question. So the BZ13 has full range control of temps using PID. The Pro 400 has 3 temp presets. Pro 400 has the E61 brew group which is available with flow control. The BZ13 uses Bezzera's BZ group which is electrically heated for stable temps and faster heat up times from turn on. Personally I'd go for the 400 with flow control - opens up a lot of brewing possibilities. Both machines appeared in our Top 5 Favorites HX machines of 2022 video: kzbin.info/www/bejne/fqOclYSpgMSDmc0 Marc

[@justbenny84]

Shot Timer would be a nice feature and easy to integrate as there already is a display.

[@Wholelattelovepage]

Hi BK, Thanks for the comment. Yes it would be! We have regular discussions with manufacturers on feature request and will forward yours to Luca Bezzera. Marc

[@giovannibrucher]

I'm looking for stuff to build my home cafe and I bought the Bezzera BZ13 DE from Whole Latte Love! I was wondering what is the difference (if any) from the Pasquini Livia G4? I heard Bezzera manufactured both.

[@Wholelattelovepage]

Hi GB, Thanks for your patronage! You're going to love the BZ13 a whole latte! The machines are nearly identical. Different nameplate and likely higher price for the Pasquini.

[@jeftesantiago]

Hi Marc, how many beverages back to back can produce that beauty piece of machinery?

[@Wholelattelovepage]

Hi JS, Thanks for the question. The BZ13 recovers very quickly so by the time you grind and prep the next shot it should be ready to go. Be aware in heavy use brew temp may drift up a bit. Marc

[@jeftesantiago]

@@Wholelattelovepage Thanks, you are so helpful!

[@prameetsingh6474]

Hi Marc. I’ve been trying to decide between the ECM V Slim and the BZ13. Similar price and size, different aesthetics and of course E61 v BZ. Any advice ? It’s for home use 2-3 shots a day for milk based drinks. Thanks

[@Wholelattelovepage]

hi p s, Thanks for the question. Overall IMO the V Slim gets a slight edge in build quality. But as a non-PID HX boiler machine you will want to do a cooling flush prior to each espresso extraction. The BZ13 is a PID HX machine so in most cases will not require a cooling flush. BZ13 also heats up faster with the BZ group. Marc

[@mtksbctk]

Could you do a comparison between this machine and profitec pro 300 (similar price range). Also is this machine made in bezzera italian factory or is it made somewhere else?

[@Wholelattelovepage]

Hi m, Here's a link to a side by side spec comparison of the Pro 300 and BZ13: www.wholelattelove.com/pages/compare?products=MTU0NTk5ODc5NDgxMSw0NDYzOTQyNjY0MjQ2 They are similar in price! Key difference is dual boiler vs HX boiler in BZ13. So in Pro 300 steam temp and brew temp are set independently of each other. The BZ13 is made in their Milan factory. Marc

[@seevladimir]

Excellent content Marc! Would you recommend this grinder over the sette 270? Would love to see a review on it!

[@Wholelattelovepage]

Hi s, Thanks for the comment. I will be doing a review of the BB005 in the coming weeks. So the build quality is machine grade in the BB005 while the Sette 270 is an appliance grade product - lot's of plastic so not as robust. Sette is much faster and louder. Sette has precision timing while the BB005 has non-precision timing. Basically a dial with a couple of marks on it so it's a guess as to timing. Grind size adjustment on the Sette uses a micro and micro ring with reference numbers and letters. The BB005 has extremely precise grind size adjustment but no reference marks. Both use a conical burr. it's 40mm in the Sette and 48mm in the BB005. BB005 has much longer expected working life than the Sette due to build quality. The Sette has a break in period and includes shims to be inserted (easy to do) after about 4kg of grinder to restore fine grind settings. Also has a felt friction ring between the macro and micro burr adjustment rings. In time that will need to be replaced. It's a $1 part and also easy to replace. Hope that helps! Marc

[@seevladimir]

Whole Latte Love thanks a lot for your detailed response. Do you need to have the machine actively grinding while dialing it in given the little knob?

[@1966Lucas]

Okay Marc you got it pick a machine for me Profitec Pro 600 with Flow Control or BZ13 DE? I can't afford to buy one and not be happy returning a machine is very expensive. please help?

[@Wholelattelovepage]

Hi PL, Go with the Pro 600 with flow control! It has dual boiler, best in class steam pressure, E61 group. Marc

[@jeftesantiago]

I will like to watch a video comparison between the Profitec Pro 300, and some likely priced machines like that, like a recent video comparison some time ago!

[@Wholelattelovepage]

Hi JS, I'll see what we can do. In the meantime here's a review of the Pro 300: kzbin.info/www/bejne/qoK7nmVrpbKLmtU Also, you can use the compare feature at wholelattelove.com to bring up a side by side spec comparison of up to 5 machines at a time with current pricing. Marc

[@yoschmoyo]

Does the PID control the steam boiler temperature, and thus the brew temperature indirectly, or does it control the temperature of the electronic heating element on the brew group?

[@Wholelattelovepage]

Hi y, Thanks for a great question - sorry I did not make that clear in the video. The PID controls the boiler temp - there's an offset in the control system to convert the boiler temp to the brew temp. Marc

[@tomaszskubisz]

How then group heating is controlled? By bimetallic thermostat?

[@kathyparrish9025]

Hello, a few more questions about the BZ13. Is the water spout stationary or does move like the steam wand? Also does the PM version come with PID? Approximately, how many shots can you pull in succession with steaming milk before the boiler has to refill?

[@Wholelattelovepage]

Hello KP, Thanks for the questions and I appreciate your patience - I've been on vacation and offline. The water spout does move around some. Not as much as the steam wand but it's not locked in place. PM version does have PID: www.wholelattelove.com/products/bezzera-bz13-pm As an HX boiler machine water level in boiler does not change when pulling a shot. When pulling a shot the pump is pushing an equal amount of water into the HX section of the boiler. Hard to say how much steaming one can do before the boiler fills. Generating steam doesn't use much water so it could be many steaming sessions before boiler senses low water and refills. Marc

[@julienbrionne]

Hello, what is the benefits of the pid? Is the no pid version is as repeatable as the pid version?

[@Wholelattelovepage]

Hi JB, Thanks for the question. PID gets you more controllable, stable and consistent brew temps. Machines with pressurestats controlling boiler temperatures tend to swing in temperature and in most cases will require a cooling flush prior to pulling a shot. Marc

[@julienbrionne]

@@Wholelattelovepage Hi, thank you for your reply. But why make E61 and HX system if a thermoblock with PID is better and sheaper ? I think these system were made to be stable and repeatable in Temperature ?

[@MrArdytube]

Looks promising! Two quick questions 17.75 depth.... is that with, or without portafilter handle Are 58mm portatafilters handles standard and interchangeable between various machines .... I have a Sylvia with bottomless pf?

[@Wholelattelovepage]

Hi Ardy, Thanks for the comment and questions! Depth measurement is without the portafilter. It's about 20" to end of PF when installed. PF's are interchangeable between some manufacturers. But not between Bezzera machines with the BZ group like the BZ13 and a Silvia. Tabs on your Silvia are at 9 and 3 o'clock. Tabs on the BZ group PF's are 10 and 4. Hope that helps! Marc

[@kathyparrish9025]

Hello Marc, first just want to thank you and your team for all your videos. So informative. Question: Comparing the ECM Mechanika Slim, Profitec Pro 500 and Bezzera BZ13 which one would you recommend for it's durability and maintenance "friendly" design for the home user?

[@Wholelattelovepage]

Hi Kathy, your welcome! So as my favorite PID machine with HX boiler the choice is easy: Profitec Pro 500 PID. Profitec and ECM quality is outstanding but Mechanika is not PID so 500 wins that one. The BZ 13 is a fine machine as well with PID but I prefer the look and design of the 500. If slightly faster warmup time is something you’d appreciate the BZ13 is a bit faster with it’s electrically heat group. That adds a bit of complexity to the machine. But it’s maybe 10 minutes faster and can always put a timer outlet on the 500 so It’s ready for you. Hope that helps! Marc

[@kathyparrish9025]

@@Wholelattelovepage yes it does. Thank you!!

[@grahama157]

Thanks Marc for another great and informative video. Can you tell me if the PID reads both the boiler and grouphead temp or just the boiler? Does the BZ group provide more consistent temp compared to an E61 with thermosyphon

[@Wholelattelovepage]

Hi Graham, You are welcome. PID on the BZ13 is used for the boiler only. Group is controlled by thermostat. In my testing of BZ group machines over the years the consistency is on par with E61 groups. Major benefit is faster warmup times with the electrically heated BZ group as compared to E61. The Bezzera Matrix and Duo dual boiler machines do use PID for control of BZ group heating. But it is not user adjustable. Marc

[@liveenglishschool7279]

This Bezzera or Rocket Chronometro R? What would you choose?

[@Wholelattelovepage]

Hi LES, Thanks for the question. The Chronometro R (Mozzafiato and Giotto) are better than $1000 more than the BZ13. If looking to save money I'd go with a BZ13. If I wanted a plumbable machine with rotary pump I'd go with the Rockets. The BZ13 is vibration pump and not plumbable. Hope that helps! Marc

[@liveenglishschool7279]

@@Wholelattelovepage Thanks. I didn't realize it was that much of a price difference... Cheers from Europe, Marc.

[@KOZ-k1p]

Hi Mark, in the ECM teknika video you mentioned the 5 oz milk took 34 seconds. so the Bezzera took 1/2 the time (15 s) of ECM’s, big difference?!

[@Wholelattelovepage]

That is correct

[@KOZ-k1p]

@@Wholelattelovepage WOW Big differentiator and unexpected from a small machine like BZ13! Is the new pressure much higher on BZ13 how much is the pressure on each, please ?

[@ew3431]

Hi Marc. How would you say the BZ13 compares to the La Spaziale Mini Vivale II? I have been looking at both for home use of about 4 to 8 drinks a day for americanos, cappuccinos, and lattes.

[@Wholelattelovepage]

Hi EW, Here's a link to a side by side spec comparison of those machines: www.wholelattelove.com/pages/compare?products=MTU0NTkyNzIyOTQ5OSw0OTAwNzM2NzYxOTEw Both are very capable machines IMO it comes down to style preference. Marc

[@viksxx9520]

@Whole Latte Love Thanks Mark. Appreciate that. Will have a look at the Pro 500 for sure. It’s top of my list but does push the budget. Lastly What are your views of the Bezzera Magica? Agree Pro 300 not a great sight. It’s probably the only reason I looked at Rocket as they are quite good looking! But my overall aim is the quality of drink. Don’t mind a cooking flush on the Rocket if I knew the quality of the drink was the same. Yet if not i would rather go for better machine. Bezzera Magica Vs Rocket APT

[@Wholelattelovepage]

Hi V, You're welcome. I do not have a Magica so cannot review. But knowing what I know I'd go with the Magica over the Appartamento. Marc

[@marylandflyer5670]

So the Bezerra machines are La Pavoni’s contemporary line?

[@Wholelattelovepage]

Hi MF, No. Bezzera is separate company. But if you want to look at it that way sure! Marc

[@Snook_]

Hi Mark, do you ship internationally (AUstralia?)

[@Wholelattelovepage]

Hi Snook, Wish we did but currently just US and Canada :(. I know there are a lot of coffee lovers and a great specialty coffee scene down under. I trade messages with you guys all the time. Marc

[@KOZ-k1p]

Hi Marc, what is the steam pressure on the BZ13 and for comparison what is it on the Bezzera Duo, please ? I own the BZ13 and I’m evaluating upgrade options as all we do is milk drinks. The steaming power is really good but I haven’t tried anything else so O don’t know what i’m missing!

[@Wholelattelovepage]

Hi KZ, Intial boiler pressure is similar. The difference is the ability to adjust pressure on the Duo without affecting your brew temp. Also larger steam creating boiler in the Duo means more steam to work with. Marc

[@KOZ-k1p]

@@Wholelattelovepage Thanks! How much is the BZ pressure, please? I don’t know the BZ13 pressure as it has a PID that shows temperature but not pressure! How does BZ compare to other machines , I know from you ECM/Profitec reach 2 bars.

[@KOZ-k1p]

Hey Mark, apologies but I don’t think your comment on pressure is correct! i owned this machine for 3 years. the pressure gauge always points to 11bar. yesterday i had a very watery shot 50g output yield (18g coffee) in less than 20 seconds but the press was still 11bar. and so I had to make the grind finer to achieve a better balance , pressure was still 11 bar. Another small correction: you don’t store or dispense same “volume” only the same shot time. volume varies by grind setting, machine doesn’t measure shot volume, only shot time can you ask Bezzera on this point, why they set it to 11-12bar and not 9 bars? do you all see same issue in other machines ?

[@Wholelattelovepage]

Hi KZ, No apologies needed. As I mentioned if your grind is fine enough (too fine) you could see 11 bar on the gauge. Doesn't sound like that's the case with your extraction if getting 50g out from 18g in

[@KOZ-k1p]

Whole Latte Love Thanks Mark!

[@KOZ-k1p]

@@Wholelattelovepage Regarding what Luca Bezzera said in setting smaller vibration pump machines to higher pressures ~11bars: my question to you is do you actually see that on the other vibration pump machines that you have ? I am questioning Bezzera’s claim that it is “common” on smaller machines as I haven’t seen this mentioned on any other review for smaller machines. Yesterday I lowered the OPV pressure to 10 bar (with a blind basket) and I still see 10bars of pressure when pulling a (fast) shot. I am now planning to lower again to 9 bars as I don’t see this claimed ~3 bars pressure drop happening (between blind and shot) and it is confusing when I hear what bezzera is doing. I am thinking this high pressure is contributing to bitter shots and so will experiment with lowering it.

[@LootLakenet]

@@KOZ-k1p Hi. Any updates on lowering the OPV? What result was best for you?

[@greekgeekconsulting]

Marc, On the base model does the PID display act like a timer during brewing?

[@Wholelattelovepage]

Hi ggc, Thanks for the question. The PID display on the BZ13 PM does not function as a shot timer. Marc

[@greekgeekconsulting]

Whole Latte Love What does NSF certification really mean on these machines? Are the NSF machines safer for material toxicity or something?

[@Wholelattelovepage]

greekgeekconsulting NSF certification means the product meets certain standards for public health protection. Local governing bodies may require NSF certification for equipment used in commercial operations.

[@greekgeekconsulting]

Whole Latte Love Thanks for the reply. So the products you sell without NSF certification are just as safe?

[@Coffeeinthusiast1]

Marc, great review as always! Quick question for you sir, comparing to Profitec Pro 500 or Rocket Appartamento machines, how is the steaming power on this Bezzera machine for back to back milk drinks?

[@Wholelattelovepage]

Hi IT, Thanks for the comment question. Steaming power is comparable between the BZ13 and Pro 500. I do not have specific test results to compare against the Appartamento but believe these machines edge it out by a bit. None have any issue with steam recovery by the time you are ready to pull next shot. I do prefer PID machines like the Pro 500 and BZ13 to the pressurestat controlled Appartamento. From their it's a question of group type. E61 on the Pro 500 and electrically heated group in the BZ13. E61 machines take about 25 minutes to heat up. It's about 8 minutes for the BZ13. Marc

[@Coffeeinthusiast1]

Thank you Marc! Are there advantages of E61 group type over BZ13? I was strongly leaning towards Pro 500 and was waiting for it to be back in stock on your website until saw this BZ13 machine and makes me second guess myself although I do like the look of pro 500 better.

[@michaelb9479]

Any thoughts on BZ13 vs the 300 for almost entirely straight espressos? BZ13 is cheaper and seems to have good temp control. Any cosmetic preferences and the shot clock issue aside, would going BZ13 be sacrificing anything aside from the energy savings of being able to turn off steam boiler on the 300?

[@Wholelattelovepage]

Hi Michael, Thanks for the question. If you will be doing mostly straight espresso I think it's worth your time having a look at the ECM Classica. I'll add a link which compares the specs and current pricing side by side for the BZ13, Pro 300 and ECM Classika. The Classika is a single boiler but has an E61 group, PID, shot timer and better aesthetic build quality IMO. If you want to go next level with straight espresso it is available with flow control of the E61 group. It's a machine which gets a lot of love from the high-end espresso only community. IMO the Pro 300 and BZ13 are comparable in potential espresso quality and the Classika beats them both. If the Classika is out of the mix I'd go Pro 300 for the independent service boiler. Here's the comparison: www.wholelattelove.com/pages/compare?products=NDMzNTAyMDUwNzE5MCwxNTQ1OTk4Nzk0ODExLDQ0NjM5NDI2NjQyNDY Hope that helps! Marc

[@squibcakes74]

Latte art skills are improving! 😝

[@Wholelattelovepage]

Hi Squib, That’s a whole latte awesome to hear! Marc

[@squibcakes74]

@@Wholelattelovepage I mean your latte art is improving - or was that somebody else?! Unrelated, any chance you can do an in depth HX cooling flush video guide for different roasts? The method of run it till it stops bubbling seems hit and miss to me and isn't a catch all.... Throw in some graphs too :-)

[@Wholelattelovepage]

Hey Squib, I can't take credit for the latte art. It was AJ's who started working with me about a year ago. For those who want to learn latte art he did a fantastic video on the basics right though to pouring a latte art heart. Commenters agree it's one of the best videos ever done on the subject: kzbin.info/www/bejne/aoG2dKasbNCWgaM I'll see what I can do as far as a cooling flush video. Until then, basic concept is shorter flush for higher brew temp with lighter roast and longer flush for lower brew temps for lighter roast. Flush timing depends on machine, recent brewing activity and where it is in heating cycle. Marc

[@JoeyVaracalli]

When or will these be back in stock.

[@Wholelattelovepage]

Hi JV, They will be back in stock. Expecting mid February. With high demand and Covid related production slow downs HX machine supply across manufacturers has been limited. Marc

[@JoeyVaracalli]

@@Wholelattelovepage ok thanks mark. I think I’m sold on this machine but do you have any others in this range that do this it seems bezzera is killing it in the value here.

[@KOZ-k1p]

Hi Mark, for my BZ13, I noticed that when i turn on the pump with no portafilter water starts coming out at norma flow rate and then after ~10 seconds water flow slows down till no water comes out while the pump is still fully running. Is that normal or an indication that the pump needs replacement ? I bought it in May 2017.

[@Wholelattelovepage]

Hi KZ, Hard to say for sure but it's a possibility. Could be an obstruction due to scale in other internal plumbing.

[@KOZ-k1p]

@@Wholelattelovepage Hi Mark, I resolved the issue and sharing for the community: It turns out a couple of silicon hoses were twisted and when water flows they move such that they clog. So I simply twisted them into a straight position and the water flowed freely. Best Khaled

[@stevengutierrez37]

Do you guys carry the BZ 16 and will you do a review on it?

[@Wholelattelovepage]

Hi Steven, Sorry, we do not carry the BZ16 at the moment. Sticking with Bezzera HX boiler machines with PID. Should that change I will do a review of the machine. Marc

[@stevengutierrez37]

Awesome, thanks for the response Marc! Love your videos, keep em’ coming!

[@Wholelattelovepage]

Will do!

[@frylock770]

my feature request would be to get rid of that approximated temperature and give us the real boiler temperature... it would be an easy buy for me if that was the case.

[@Wholelattelovepage]

Hisa, Thanks for the comment. That's what you'll get on most Rocket machines like the Chronometros. Rocket did change from actual boiler temp on the R58 to using an offset for the Cinquantotto. Marc

[@viksxx9520]

Hi Marc, hope you can help. I have a budget for a new machine is around $1700- 2000 as already have a grinder. What do you recommend? I am looking for best quality coffee in my budget as close to cafe style (i am award of importance of beans grinder and Barrista skills) I will be having mostly milk based drinks maybe 1-3 a day. Ideally with PID unless you think it’s not required on a particular machine. I have looked at P P500, Bezzera BZ13 and Magica also Rocket Apartamento. Any others? Thanks

[@Wholelattelovepage]

Hi Viks, Thanks for the question. If you can swing the Pro 500 it's the cream of the crop in that range with best build quality. Compared to the Appartamento you will not need to do a cooling flush prior to espresso extractions due to PID and design of thermosiphon system which prevents overheated brew water. At lower end of your price range have a look at the Profitec Pro 300. it's a quick heating dual boiler PID perfect for 1-3 milk drinks per day. Not as pretty IMO as the Pro 500 and no E61 group but a nice machine for the $$: www.wholelattelove.com/products/profitec-pro-300-dual-boiler-espresso-machine Hope that helps! Marc

[@lusardi01]

What size are the burrs on the grinder?

[@Wholelattelovepage]

Hi John, thanks for the question. The comical burrs in the BB005 are 48mm. Marc

[@paviaaPS3]

But it’s not true, even if you have pid you need to do cooling flush when you have hx machine, because the boiler is under high pressure and heat, and the brew pipe going through the boiler will get same temp. So yes cooling flush is a must and pid only gives you the satisfaction of diffenrent brewing temp by altering boiler temp.

[@JoeyVaracalli]

Why is it set at 11bar isn’t the industry standard 9bar?

[@Wholelattelovepage]

Hi Joe, Thanks for the question. Many manufacturers set static pressure higher for vibration pump machines in order to provide a proper brew water flow rate. It's important to remember that you'd only hit 11bar if your grind causes you to. And, static pressure measurements are not the same as pressure when actually brewing a a shot. Marc

[@JoeyVaracalli]

@@Wholelattelovepage thanks mark I appreciate it

[@Wholelattelovepage]

My pleasure!

[@jeftesantiago]

What is the temperature range of the Bz13?

[@Wholelattelovepage]

Hi JS, Thanks for the question. I don't currently have access to a machine to see the full range but can guarantee its at least 195-205F or 90 - 96C. Marc

[@jeftesantiago]

@@Wholelattelovepage Thanks, really helpful all the information of every video!

[@daniellanzotti2391]

Bring more machines with Stainless steel boilers, that's where the market is heading especially with health concerns of copper, aluminium etc.

[@Wholelattelovepage]

Hi Daniel, Thanks for the comment. While I do not agree there are health issues with copper or aluminum if you want stainless boilers look at machines from Profitec and ECM. Most all of their machines use stainless steel boilers. Marc

[@daniellanzotti2391]

@@Wholelattelovepage you and the government are now health experts lol

[@6guitarplayer]

I read a March 29, 2018 article saying Copper can leech overtime into the water and some people have health concerns about this. The article also said most if not all new copper boilers have some kind of lining like nickel on the inside of the boiler to prevent this. Copper is more susceptible to lime scale than stainless. Copper has excellent temperature stability and consistency. Thick walled insulated stainless boilers have good temperature stability but having brass fittings on stainless is questionable. Not sure how those 2 metals react with each other. Also on a heat exchange unit, the brew water doesnt come from the boiler, it passes through the boiler using Copper tubing so we are still talking about Copper. I’ve struggled with all these concerns myself. For me, right now after all my extensive research, the Bezzera BZ13 DE has everything I’m looking for in a semi auto! Price, heat exchanger, PID, pressure guage, large water tank, heated brew head, separate water spout, good looks, made in Italy! I’m concerned about longevity and repair when buying a pro consumer machine so before buying I’m going to do more homework and try to get some consumer level reviews! Have a good one!

[@1966Lucas]

Hi Mark if I give you 2,000 dollars to buy me an Espresso Machine which one would you buy me between this Bezzera BZ13 DE or the Bezzera Magica PID? what is best E61ngroup head or the BZ group head?

[@Wholelattelovepage]

Hi PL, Personally I prefer the E61 group so I'd go with the Magica. But, some prefer the BZ group and push button operation. Also BZ group with internal heating elements heats up faster than E61. Marc

[@KingMinosxxvi]

where can I buy this in europe

[@Wholelattelovepage]

Hi KM, Contact Bezzera here for dealers in your area: www.bezzera.it/?p=contatti&lang=en Unfortunately, The BZ13 might be a North America only model at this time. You might have a look at the Bezzera Magica PID. It's only slightly more than the BZ13, a little nicer and should be available in EU www.wholelattelove.com/collections/semi-automatic-espresso-machines/products/bezzera-magica-pid-espresso-machine Marc

[@KingMinosxxvi]

@@Wholelattelovepage Thanks you mark......That is wonderfully useful

[@andrewdumaresq2903]

I purchased this machine (from Whole Latte Love) this week, as upgrade from a much cheaper espresso machine. So far I like the machine, but I have a lot of trouble pulling good shots on it, If I grind the espresso fine enough to get a nice long pull (25 or so sec) then the pressure is up at 11bar (from the video I know it shouldn't be) I feel like I need to drop the pressure down to 9 bar by opening the machine, but If I open it I void the warrantee. this is a bit frustrating. Anyone have any suggestions?

[@Wholelattelovepage]

Hi AD, Excuse my delayed response as I've been off-line for a few days. You will not void the warranty opening up the machine to adjust the OPV to change brew pressure. Honestly I would not worry too much about hitting 11 bar on the gauge. That's the pressure Bezzara sets the machine to ensure a proper flow rate. Also, pressure within the group will be lower during an extraction by ~1bar than what is indicated on the gauge.

[@andrewdumaresq2903]

@@Wholelattelovepage Thanks for the reply... There is a warranty sticker over the casing which is why I was worried, as I've spent more time with the machine I'm better at pulling a shot and it's likely not needed anyway.

[@superrmang]

I have the BZ10 which is a very similar predecessor machine to the BZ13. Try grinding a bit finer if it finishes at 25 seconds; typically, you should shoot for at least around 30 seconds. Another thing to keep in mind is that the BZ groupheads allow for less room for grounds than the standard E61 grouphead so I'd make sure to put less coffee than what the portafilter basket allows for. I use 18 grams in my triple shot basket.

[@jawsfishing5235]

will you be doing a full review of that grinder? and would you recommend it for use with a gaggia classic pro or Bezzera Hobby. edit: im currently looking at a smart grinder pro and either of the two machines and do not know if its better to spend more on the grinder or machine as i would benefit from the steam potential of the hobby.

[@Wholelattelovepage]

Hi Jaws, Sorry for the delayed response! I will be doing a full review of the Bezzera's BB005. It might be a few weeks. The grinder has been more popular than anticipated and they sold out a few days ago. We have more on the way from Italy but they come by ship and then there's clearing customs which adds to delivery times. I can say with full confidence the BB005 is a much better grinder than the SGP! It's machine grade while the SGP is an appliance that is slow, tends to deliver a clumpy grind at espresso sizes and lacks the precise grind size control of the BB005. Marc

[@MagicTheMachine]

Thanks for this great video! I'm about to open a small coffee shop with a volume of approximately 60-90 shots a day. I'm looking for an espresso machine with programmable doses such as the BZ13 DE. Would you recommend this espresso machine or would you consider another one such as the Bezzera Duo Top DE or anything else? Thanks for your help!!

[@marcmadler454]

Is it normal that my Pro 600 steams 6 oz of milk in 8 to 10 seconds? Thats faster than the Linea Mini. Mine gets up to 2.1 bars of pressure at 132 degrees Celsius. Great Video as always.

[@Wholelattelovepage]

Hi Marc, Marc here from Whole Latte Love! Thanks for the comment. That's totally normal as the Profitec Pro 600 like the Pro 700 and ECM Synchronika have best in class steaming power maxing out at ~2 bar. Most other competing machines max out around 1.4. It was an upgrade made a couple of years ago at our request by Profitec/ECM.

[@marcmadler454]

Whole Latte Love Thanks for the fast reply. Good to know that. I just have to get used to that power.

[@Wholelattelovepage]

Marc Mädler it’s a whole latte power! Could always set the temp of your steam boiler lower to pull it back a bit.

[@marcmadler454]

Whole Latte Love I have tried that but the steam was very wet even when I purged for more than 5 seconds. Should I backflush Daily if I do about 15 to 20 coffees/shots a day?

[@jimbobjohnson469]

I bought this machine and my barre pressure is between 11 and 12 and the technician said that was Normal

[@Wholelattelovepage]

Hi JJ, Yes it is. If you search, there's a video online with Luka Bezzera discussing the reasoning behind expansion valve pressure set to that level. Basically it's to provide the proper brew water flow rate in vibration pump machines. Marc

[@jimbobjohnson469]

Thanks JJ just wanted to be sure everything was OK

[@KOZ-k1p]

Hi Jimbob: would you let me know what pressure readings are you getting when back flushing (ie with a blind basket) vs when pulling a shot? I don’t see the claim that pressure drops to 9 bars when pulling a shot .

[@jimbobjohnson469]

@@KOZ-k1p i’m still getting between 10 and 12 but the machine seems to be working perfectly

[@KOZ-k1p]

@@jimbobjohnson469 Yes I’ve had this machine for 4 years and it works just fine! You experience confirms mine that pressure does not drop to 9 bars during extraction. I assume you are getting around x2 yield in 25-30 seconds . If it is too slow bezzera says pressure stays high it that is not my experience.

[@Todd.T]

The "snake" represents Milan. Same like the Alfa Romeo logo.

[@Wholelattelovepage]

Hi Tom, thanks for adding that! I’ve mentioned in other videos about Bezzera how I’ve been to the castle in Milan where that icon is prominently featured. Marc

[@9385dee7]

Really? A plastic tamper? My $500 Breville Bambino plus came with a metal tamper.

[@Wholelattelovepage]

Hi 9, Thanks for the comment. As mentioned those plastic tampers come with just about every Italian made espresso machine. Breville does try to add some value and have more of a complete accessory package for their products. Marc

[@event4216]

Sorry to stick a finger in your cake, but that's a pure trickery - Breville uses metal shell over plastic base to makes their products appealing and looking like a higher grade stuff, yet include tamper (which seems to be plastic with metal sheet bottom), coffee leveler, brushes - voila, trap has closed! I admit, they have worked on ergonomics and looks, but that doesn't change fact they produce appliances, not heavy duty gear which works for decades. And tamper you buy once for a lifetime. P.S. Look at tamper included with Rocket machines, that's the one you want to see included instead of plastic thingie...

[@taroman7100]

It would be nice if they just refunded people promptly on a small item!

[@Wholelattelovepage]

Hi Joanie, Sorry you are having a delay on a refund. Have you inquired with our customer service?

[@chrisb9960]

$1,549.00

[@Wholelattelovepage]

Hi Chris, current pricing for the BZ13 PM here: www.wholelattelove.com/products/bezzera-bz13-pm