Why being respectful to your coworkers is good for business | Christine Porath

[@mildredpeyton2155]

This is an excellent speech. As a bullying expert (both in school and workplace environments), the speaker did a phenomenal job making a clear distinction between civility and incivility and the effects of both. Unfortunately we have to constantly remind people how to be respectful and be kind to one another.

[@ramonab2029]

Indeed. How can a person make herself respected at her workplace where she's being bullied? (In a city with few jobs available)

[@999timepass]

Absolutely. This is a common phenomenon in toxic workplaces.

[@lifetime4529]

She has so beautifully summed up the most annoying thing at work place.Thanks a lot for helping people on planet earth.

[@user-yl2by7dk7c]

Thank you so much for your work. Toxic workplaces are harmful and wasteful. Not many people even recognize it and much less do the work to change it. People just accept toxic behavior as office politics. Thank you again for your work!

[@charlescilek2281]

Brava! One of the most well-structured TED talks to which I have had the pleasure of listening

[@sofielinnea5869]

I really needed this talk today. I’m new at my work and I find my coworkers quite rude, maybe it’s because I’m new and don’t know how to do everything yet and that stresses them out, but the energy at this workplace feels so rigid. People don’t even greet each other.

[@CREATACLASSES]

Great talk. Civility is so much important But organizations only talk about profits and turnover. Shifting of focus to humanity is much more important, which in turn will lead to higher profits and turnover. Sometimes, solutions to big problems are very simple.

[@Hirukaki]

What's sad is that we apparently need scientific studies to tell us that being respectful to others is a good thing.....

[@snowbird1381]

Allayna Groove it’s even sadder that being nice and respectful all the time is considered naive and childish.

[@sourcedrop7624]

Pro tip: transform your behavior before having kids - most people are rude because they were raised in that manner. This is the best way to transform future society.

[@Aligatorxx3]

I love you, but this is pretty sad yeah

[@bilalmalik185]

At least someone is talking about it.

[@kgeza71]

People would just need to read the Bible (e.g. the Book of Proverbs) for finding this information, and much more.

[@toolthoughts]

I can't believe we have teach manners to adults

[@FtonDavid]

14:20 Seemed to be more about lifting up those around you (which with stress and maybe worrying nice guys finish last can be hard) moreso then just chewing with your mouth closed.

[@sourcedrop7624]

People behave as they are raised and kids are mostly raised by rude parents.

[@celestialcircledance]

Kids aren't always good at applying those lessons or bullies wouldn't exist and it would behoove everyone in every stage of life to review the basics and reevaluate what's important in life .

[@sourcedrop7624]

celestialcircledance behind every bully stands dysfunctional parents. They're bullies for a reason. It's called acting out.

[@celestialcircledance]

@@sourcedrop7624 There are different reasons for acting out and parents aren't always to blame for everything .

[@cynthiarosser2033]

Wow! Everyone needs to watch this. Great speech!

[@ModernWarHoer1]

Thank You! Finally someone to back what I have been saying all along. Awesome! Gonna share this with everyone I know.

[@josephneedhamjr]

This is what the world needs theres too much people putting people down when a little good can do a lot and everybody wins.... true equality...

[@quiche_lorraine]

Everything is so true. When I started at the job I'm in now, I had a boss that would yell at you or make you feel bad for making a mistake and wouldnt apologize if she was in the wrong. What's worse was that she had favorites, and I wasn't one of them. When I was put to answer phones in one occasion, I was very nervous and insecure, and it showed really bad. Now 1 year later, I have a different boss. He doesn't yell or make you feel stupid. He talks to everyone and is fun with all of us. I find that he is much more encouraging. I've started answering the phones again and not to toot my own horn, I've gotten waaaay better and I feel like I can freely ask for help without being judged or told "JUST MAKE THE PHONE CALL!"

[@darkseacircle]

That’s literally what happened to me. My ex supervisor was rude and didn’t like t when I asked her questions. I have a supervisor now who is encouraging, fun, and easy to get along with but he still supervises successfully. It makes all the difference.

[@sonyaspisak6183]

Great talk! Wish there was a definite way to change and permanently improve a workplace to follow this type of model idea. Respect, value and being civil is needed in all work places.

[@joelstibbard1165]

Thank you Christine for this TedX talk. I will be referencing it for use in our Respectful Relationships course :)

[@jmac6499]

This is one of the best Ted Talks I've ever heard.

[@LaStryka]

I agree. respect is a requirement of a smoothly integrated work environment. A well oiled machine runs better than dry friction.

[@DuluthTW]

There is never a good excuse for bad manners. I see incivility too often in Union workplaces - where I'd hope or expect to never find it. Probably explains a lot of the workplace shootings. Great talk - please continue to spread the word.

[@Vincent14450]

Follow-up question I want to work on in the future: If incivility is so harmful, and civility is so helpful, then 1. How do incivil people get leadership positions? 2. How come incivility is associated with leadership so much these days. Or said differently; why is incivility a current trend within modern leadership? 3. How come firms with incivil leaders do so well (Google, Facebook, Tesla etc.) Makes you think: is there a flipside of incivility? Might it be good? Do we unconsciously value it? I hope not, but it seems like it though.

[@christianbernier9458]

great questions ….Christine ??

[@rosaroja4208]

I agree. These are great questions. I oftentimes see this happen.

[@WompyWompRat]

Maybe that leadership positions is what brought the incivility out of them. Maybe that authority and standing is what made them change to keep their positions, achieve greater heights, or to keep those who are below them in line since maybe the greatness of the leadership is decided by how those who are below performs.

[@peggyezumah6363]

Most times, the people making the decision of who to give a leadership position to do not seek feedback from coworkers and lower level employees supervised by the candidate.

[@rubi7128]

Usually they are polite with the people they need something, people that are 'above them' in the company hierarchy. Those people use rudeness to humiliate and diminish others and take people out of their way. "The ultimate tragedy is not the oppression and cruelty by the bad people but the silence over that by the good people." Good people that listen and don't say anything are also part of the problem. Let's ourselves be part of the solution and: don't laugh at a disrespectful joke, even when that means people will look differently at you. When witnessing something wrong, help the person to remediate the problem - sometimes by listening to them or helping them to file a complaint. People should value more good companies and good leaders over status and prestige.

[@hinhankola]

This works not just at work but at home.

[@leahmokry6093]

Nobody writes thank you notes anymore. It really shocked me when I saw how surprised my friend was to receive a thank you card from me, after she had given me something. I also make an effort to write birthday cards too, if I don’t have a chance to get a little present. It’s important to show interest and appreciation.

[@barryswedeen6453]

Completely agree. You'll enjoy this video: kzbin.info/www/bejne/aqvEgJWPoMyfick

[@leahmokry6093]

Barry Swedeen I actually am southern, so that’s really funny XD

[@PurveyorOfTheOddThings]

I need this for my meeting on management bullying tomorrow.

[@nefelibata4190]

Why has she "lost"?

[@georginacantu6499]

best Ted talk I've ever watched

[@HoduAphrodite]

Why should you be respectful with people? In fact, why should you be considered? Oh, wait, because having good manners make other people be friendly with you, share their stories, form bonds and develop meaningful relationships! It's almost as if having a correct social behaviour is what let us survive while we were a primitive species!!

[@hungrymusicwolf]

Would you please phrase that spot on phrase in a civil tone instead.

[@Zarozian]

That’s pretty disrespectful.

[@SuzanneShaw-f4p]

So powerful and will stay with me

[@sarahadel3212]

Thank you for introducing this topic 👏❤️

[@ask-wj2pf]

Thank you 👍👍🏻

[@vivianeoz2307]

Powerful insights, thanks for sharing!

[@oliverdarnell7044]

Try talking about civility to someone that has narcisstic personality disorder, a sense of entitlement and working with management that doesn’t have a f***ing clue how to deal with it even when the problem is pointed out to them.

[@leandrolisa]

That part!!!!!!

[@kiyoshim9593]

Poor guy. Cry to your manager

[@AnneLeighton]

That's one of the reasons we have to be civil. But be civil for yourself, as well. Let the boss know you're fixing whatever the idiot is complaining about.

[@zulfaamany]

Me and my boss 😫 so pointless having an arguments with him

[@zulfaamany]

Me and my boss😫 so pointless having arguments with him. Well....

[@SM-sc8mw]

Great talk, amazing presenter

[@shashigupta3397]

Thanks ❤️ for this amazing information 🙏☺️

[@itsaty7760]

Yes, Doug pulled his top 350 global leaders and provided them with the key directive to be civil. Sadly, it is easier said than done. Good thing Doug speaks softly and carries a big stick. He replaced 300 of the global leaders over three years to make it happen. I doubt any modern CEO would have the same courage to do the same.

[@byoutifulmusic]

Incivility and workplace bullying are two sides of the same coin. Shame on companies who don't seriously endeavor to address and stop it and good for them when they're penalized through their bottom line or through lawsuit. Well deserved.

[@KneeJerkReactor]

Sad reality: my first job at a major philippine credit card firm, i was belittled and fired. That was from 2016 and up until today, i have this vindictiveness to get them back even if i am now at a more satisfying and fulfilling job. Lesson here: this negative attitude puts a chip on a person's shoulder that they carry even when they are already successful.

[@GeekendZone]

Love it! thanks for this.

[@rajvirsingh1301]

I strongly agree with her

[@nirmalasubbamanda4176]

Incivility at work places has been so very very common that when someone questions it or stands up against it .. they are either shut down or asked to just accept things saying it’s a norm!!!! It’s Sickening !!!

[@anilsanti5955]

Very well said

[@barkadia9431]

Good talk Christine.

[@fabiolazamora8947]

I'm suffering this and my memory and attention are not working as they did before. I'm so tired...

[@surjenn539]

I agree with her because today I had a customer 15 minuets after his transaction tell me I over charged him when I clearly charged him for exactly what he asked for and mind you it wasn’t a big difference (only a $2 difference) he yelled at me in front of my whole staff and said “don’t argue with me just give me my refund” speaking so condescending and embarrassing me in front of everyone. Only someone looking for a confrontation is going to complain about $2. I told my supervisor I couldn’t continue working and was sent home. Some people feel so entitled that they treat others as inferior.

[@elinope4745]

This is so much better of a message than how to be an ally in the workplace. Hint, only one of these videos actually promotes equality.

[@JudyWanderi]

Incivility is the driving factor in school and work-related stress. Colleagues who experience uncivil behaviour at work are often likely to feel demotivated, underappreciated, unseen and unheard. These factors can lead to dropping out, quitting, sick offs and a toxic workplace or school environment.

[@elnurrahimov767]

Being respectful means to be kind with others, and they will be kind to you. Person will feel better and work harder if the climate in job place is nice. But the most crucial moment is a reason of being rude with surrounding. A stress destroys humanity in people. That's why, I guess, we have to fight with the reason.

[@orange-vlcybpd2]

The tone and facial expression can make all the difference. I experienced people who smile at you as if you were an idiot, listen attentively with a facial expression of impatient contempt, thanking you they sound flater that a cashier in a mall, ask questions like they don't care about your answer.

[@arlynnkaibohanny07]

Well said!

[@qpSubZeroqp]

I agree. I have experienced this and continue to experience this at least once a week

[@quita1569]

Around the DC metro area, there are a lot of people that don't know how to act in the office due to racism, bias, childishness, immaturity, sexual harassment, bullying and just being real nasty. I don't like this. How you are at home shouldn't be brought to the office. Everyone who is an adult should carry themselves as normal adults. That way, people losing their minds and causing stressful situation and ultimately causing "harm" won't happen. This makes sense. Human resource is not very good in stopping workplace harassment sometimes. Sometimes, they act like everyone that is causing the workplace harassment is more important than the person doing the reporting. Human resource department shouldn't be tolerant of issues in the office and solve them immediately.

[@quita1569]

@Quack Quark I agree.

[@부르르응]

1:40 part 3-4 4:17 part 5-6

[@ATROFlAR]

Really? I thought it would be bad. You sure have enlightened me

[@jaejoon96]

Respect is a pioneer in Japan. That's why I said they succeed

[@ancdrw01]

thank you

[@davidgault5838]

It is good not to be rude.

[@juanwalker4045]

Be nice is harder than be smart

[@pygmaliondavis]

Couldn't agree more

[@scientificadda2542]

I was literally crying. My boss ruined my life and career.

[@theallaroundnerd9889]

This is why I don't talk to people. I say good morning, I answer when asked a question, and I do my own work. I don't start conflict and they don't either.

[@lauralau7393]

Love it. Well spoken

[@天下大同-p7u]

Best video of my day!

[@N8-198]

Oh really? I thought you should be like Micheal Scott from the Office

[@deonnnorton9384]

I agree! Coworkers are family.

[@jasenkavukelic5047]

DeOnn Norton I think so, too!

[@N8-198]

DeOnn Norton you sound like Micheal Scott

[@deonnnorton9384]

@The Fuzz What hot new coworker? And is he single?

[@devyanimorvadiya7041]

It is really very nice speech ma'am

[@bushrawaqar5772]

How about covert workplace bullies?

[@GK-zx5ny]

Interesting topic

[@인성좋은인성-d4s]

How should I treat people who do not want to improve in their jobs..?

[@VisualDisplay07]

A coworker is the most uncivil person I’ve met. She might feel the same way because I clap back but I can attest to being and feeling less competent because I know she’ll pick apart everything I say/do. She’s enabled by our manager and that’s because they are codependent narcissists who are validated by competing or outdoing and impressing others. The only time I feel empowered is when someone they respect or fear is a buffer. Otherwise, they will corner me and attempt to bully me into action.

[@dh00mketu]

Wow.....IDEA worth spreading!!

[@glockman1727ak47]

Solid stuff.

[@gamercoin5647]

Great motivation video

[@Alitari]

400 touch points a day ... less than 2 minutes per ... minimum 400 minutes, maximum 800 ... so ... between 6.6 and 13.2 hours per day.

[@thebahana]

I'm usually suspicious of someone who is too respectful if they aren't my peer. Many managers are taught to take an interest in their employees. Their contrived chat sessions don't usually work for me.

[@akyer8085]

The reason why my engineering teacher is disrespectful to most of his students is 1: he worked for the army and 2: he doesn't like lazy engineer who don't take life too seriously, doesn't care if someone died if they did a lazier dangerous path to build a bridge He disrespect non-motivated future engineers more but respected and lift motivated actually good engineer higher.

[@EleanorKang-d8x]

0:13 0:17

[@rudraom9]

Love u god bless u

[@izzatiaslan1861]

Damn right.. especially in hospital (at least malaysia) and it was much more disgusting whey they said those were normal and u just had to suck it up.

[@sammylife12]

Don’t understand why American culture has to put each other down so they can feel good about themselves. The more I think about it the more messed up it gets. Other cultures are about embracing each other and that’s what works.

[@leveljoe]

You need to visit other countries if you think it's unique to America. You would be truly shocked by the culture in most Asian countries. Ah, well, Americans have most things quite easy but (many, especially the young) want to act victimized by almost anything...

[@leveljoe]

@Georgie Bird lol ...and just what is it that you think I feel entitled to??? This should be fun...

[@sammylife12]

Level Joe white privileges? Don’t know if you’re even aware??

[@leveljoe]

@@sammylife12 what about white privilege? Am I entitled to be a victim of white privilege, entitled to be white or entitled to benefit from being white? What are you stretching at????

[@InfoSopher]

First of all, why do you call yourself Champion? That is a very unfitting user name for someone with such a perspective. Secondly, let me assure you that such people also exist in other cultures.

[@johnmurphyable]

were employees surveyed about production expectations? what is recommended when management has unrealistic expectations or when management is simply uninformed?

[@jessehoyc]

I have read from different sources about Dr. Porath's claim on the de-energizing tie was 4-7 times stronger than the positive ones. I am very interested in how the experiment in the study was set up and carried out to have this conclusion. I have read a couple of research papers of Dr. Porath but couldn't find the experiment. Can I have the name or the link of that particular research? Thanks.

[@unnamedchannel1237]

Wait what ? “Do jerks get head”? Maybe that has been my issue, being a nice guy.

[@f_b5715]

I liked it. It so relates to my work experience.

[@drrob567]

I only daydream of ripping up someone's work in front of them, I never do it in real life though.

[@youngidealist]

When comes the talk where we show methods of being civil while challenging others, as is done using Street Epistemology?

[@Garthdon]

Hah, you need a TED talk to tell the greedy how to be nice.

[@Garthdon]

Hah, you got triggered over a youtube comment. And edited it to add more insults.

[@Garthdon]

Hah, you won something on the internet. Maybe you should do a TED talk about it. Winner.

[@nefelibata4190]

It's not always about winning and losing, fucktards.

[@Matelong]

When a job is MORE important than the PERSON, then you know animals have better instincts than us! May be we should learn from the wild about RESPECT.

[@somphothbsiratsamy3748]

Interpersonal skills, Pearson

[@bhaktosh]

very true , our indian TLs and supervisor should also learn,

[@erikl.7959]

How about the way we drive?

[@nmrenyi]

Incivility hurts, a lot

[@Madi4321]

Why did they make it like a prison ?

[@tuanhhoang5382]

6:42 8:52

[@tuanhhoang5382]

9:08

[@the8henry]

How do you deal with a co-worker who is always trying to be bossy (when she does not have the title or position)?

[@davidrayduncan2463]

The irony is, negativity works--at least in the short term. Everyone is familiar with the story of the tyrannical boss who is feared. Some supervisors are expected, even encouraged by those over them, to bully their employees. Meanwhile, companies, governments, and public schools claim to have a zero tolerance policy.

[@alightened]

That’s like saying hitler was effective in the short term. Of course he was, but pretty quickly he lost the respect of his people because of his actions. Her whole point at the end is eventually it doesn’t pay, which she stated. People that mug you motivate you for a short time, but that’s no recipe for a long term successful leader. What you said isn’t ironic, it’s a fact.

[@unnamedchannel1237]

400 touch points a day at 2 mins a day , doesn’t take long ? That’s more than 13 hours a day.... that is longer than most people’s work days

[@LUCTIANITO]

Don't you tell me. Who would 've thought that a nice working environment is better than treating them like scum

[@Seekthetruth3000]

Be respectful and do not be a snowflake.

[@ProjectsToMansions]

Yo mad dope!

[@erich84502ify]

Insecurity, inferiority and weak ego and every bully is different.

[@romans6tn9tn]

I also wondered what happen to her that day, maybe she had not eaten her snacks that minutes in her clock the moment i ask her. Maybe she was about to eat the first slice of pizza from her 5 box of pizzas. The lechon pig gets cold in her bed, so sorry i feel so saddd. And its the reason I'd never improve because her foods get cold because of me. So sadd.. she must be sso soo soo hungry every second of milliseconds. Saaad. KZbin quota exhausted in 54321

[@iloveyouamberappel]

It's weird, based on your example of a guy showing up late, I would preform better because I would understand that the moderator has the same beliefs I do. Being late is unacceptable.

[@mmjpune]

Why do we need research to tell us that being rude is bad behaviour! Many organisations across continents have "Respect for the Individual" as a Value but very few actually measure the Practice of Values. Therein lies the problem. Guess, it says a lot about how people are brought up and the way they are wired. Coaching and Training is one thing but tolerating it another.

[@ChessMasteryOfficial]

*Try to be a rainbow in someone's cloud.*

[@crossbaylon]

Shout out po mga kapwa a80