Why do Amazon DSP's lose so many drivers?

[@DjefluXz]

I joined this gig not really and truly knowing what I was getting into. I had a LOT of emotions coming into this job from the get go. I was scared, worried, excited, and just so many emotions all at one time! I'll tell you all this... I'm 31 years old, 254 lbs, 6'0. I joined with a couple health issues like, Diabetes, and high blood pressure. So as you can imagine, I was insanely scared and questioned my self SO much before my first day. I'll tell you this, and this is only coming from MY experience, and MY Dsp. I love it. I love being able to be ALONE, being able to simply jam out to my music and just vibe out for the entire day and just do ME. That's what makes it worth it for me. I was a super at home type of person, and worked from home before this, and I have to say, I'm toning down in weight, my diabetes is getting low! And my overall health is so much better then where I was before! IF you enjoy being alone, being in your own zone, and just working in "kinda" your time, and enjoy traveling a little bit, you'll probably love this job. I swore I would hate it, but honestly, this is probably the best job I've got. AGAIN, it ALL depends on your DSP! Your DSP will either make your journey horrible or amazing! My personal DSP gives and DEMANDS for us to take our two 15 min breaks, and our 30 min lunch. So again, it ALL depends on your DSP, NOT amazon, even though amazon as a company is kinda poop and we SHOULD be getting paid WAY more for what we're doing, but I promise you if you find the right DSP, you will enjoy this job. Big ups to Juan for these videos too!

[@IAmTheJuanAndOnly]

Thanks for the great expression of your journey in your DSP! Pinned this awesome comments!

[@kdub3892]

No doubt. Lost 15 lbs in 1 month. I would NEVER push myself that hard at the gym

[@SarukiLIAS]

Every job nowadays suck because companies are way too selfish and greedy , I’m tired of delivering 300 plus packages for 10 hours straight under the sun , like bro , we’re working , but it’s 2024 , this shit feels like Egypt times

[@prince_sach50]

Word it feels like Egyptian times SLAVERY

[@frauleinhohenzollern]

Over worked underpaid. They load tiny vans as full as they possibly can, then expect you to run your ass off in freezing snow or boiling heat. You get four carts full of totes and boxes, then they rush you in the loading process. Your van is so loaded. You waste a ton of time at your stops looking for overflow packages. They give us so many stops that you cannot take a lunch or you will fall behind, you can usually take one of your 15 minute breaks. The GPS they use is atrocious. The pay is shit. They find any excuse to not give us bonus'. I hate this job. I've given it 5 months, I'm done. I've been turning in job apps, as soon as I get another offer I'm gone.

[@SONICBOOM-117]

You beat me. I quit in day one.

[@stuntcc]

This is exactly the truth to a tee

[@silversurferdc5]

Right on the 🎯

[@isaidit4720]

The wear and tear it does to your body is NOT worth the pay trust me new drivers will find out AFTER their first month once they are done with they nursery routes. You will CONSTANTLY see new drivers being hired every single day cause people are quitting all the time. You will see for yourself. This is why they hire ANYBODY and EVERYBODY. Also something else they don't tell you when u start... The majority of the VANS in some way shape or form will be broken or not working. Oh and be ready to RESCUE after you just completed your route of 160-190 stops lol

[@viralshark]

If you load your overflow in order then you waste no time looking for the boxes. No need to search because it will be right where you expect it to be.

[@DopeAsThePope1]

Being a driver for 3 months my biggest complaint is GROUP STOPS. Example.......1 stop with 11 packages at 4 different houses 😡

[@IAmTheJuanAndOnly]

Lmao. Yep! They suck!

[@jaysteph3167]

Are the houses close ?

[@DopeAsThePope1]

@@jaysteph3167 No further than 4 houses apart but sometimes these will be big houses with big lawns.

[@fanalittletruthincog8168]

Group stops are TRULY ass! I agree...........already looking yonder! Keep the truth going!

[@b4rs629]

My least favorite is apartments and business's. That shit always sets me back.

[@cyanide5081]

Amazon expects too much, that is why there are MANY job listings for delivery position. They really need to make the hard decision to cut down on package count or just enough for 8 hour shift. Don't dick ride saying "I can do 300 in 6 hours" okay good for you.

[@bossasslinda5984]

They should have a crew to seperate the packages in order for the drivers.

[@EBKDanteMustDie]

this is EXACTLY what i said. The trucks should already be loaded and organized by the warehouse but obviously they’re gonna place all the blame on the DA the same way how the dsp gets held accountable for our actions. its just ridiculous

[@Sabrinajeromej]

I’m starting to think the new generation may be smarter then the older people..I literally thought of all this on my first day. 1. Have all the trucks loaded in order already. 2. Team drivers. 3. Being nice to your employees. 4. Make sure your dispatch aren’t having relationships with the drivers cause the favoritism is crazy.

[@stahlah9036]

@@EBKDanteMustDiethey are contractors at Amazon just like fed ex. The trucks are owned and maintained by the owner not Amazon.. the packages are already in order with numbers on the in order on skids. They just come in and put them in their truck in the order that is already laid out for them..

[@NamesZKP]

@@stahlah9036 You say that until they aren't. They're supposed to be ordered but a lot of times they're not and overflow is the main thing they really need to have organized. I know it's hard because of the packages and their different sizes but someone needs to find a way. Especially if we are supposed to find a way with just 13 minutes loading it up into our van. And don't even get me started on the amount of mislabeling they do. Is it a box is it a package or an envelope? I've had everything mis labeled even from a small box being called a large box. Small things like that add up when you're out on your route being pressured to go fast.

[@b4rs629]

@@stahlah9036 My biggest problem with the orders being put in totes.... Sometimes I'm delivering to the same house 2-3 times a day on a route because it's another tote. It pisses me off knowing that some of these stops I'm coming back to at the beginning, middle, & end of my shift. Another problem are the notes be contradicting. Rear delivery... - yet their gates aren't accessible from the other side... or they have a dog in the yard.

[@basilioi1806]

I have worked at the post office before and I currently work for Amazon. I'm a student and this job has been terrible. There are way too many packages and stops. I had 270 parcels today but what kills me is delivering 1 freaking package to an apartment building. Then cross a busy major intersection in zig zag patterns. This job is for those who are desperate and I highly recommend to look for another job that offer tips or higher pay. I quit today 17 an hour is not worth my time

[@juliobello4561]

Good luck on your next job man. I’m also student still working in Amazon but I’m also looking to quit. A lot has to do with rude customers.

[@skyguy1988]

ALL packages for apartments should either be put in a side room offset from the office, or the mailroom . this bullshit of going inside the apartment and delivering it to their door is nonsense and not needed

[@franksanchez1716]

@@skyguy1988 fr extremely time consuming and almost impossible and the fact the customer really complain wen the lazy azz can down and get they stuff wen it notifies delivery try delivering 3 catliters 5big boxes,30 envelopes going up a no elevator building of 8flrs double stairs and that’s just the first stop

[@skyguy1988]

@@franksanchez1716 i quit because of that and the app. amazon is a terrible company to work for. never fucking again. i hope they go under

[@loveunitedhateglazer7033]

i worked at amazon warehouse, training is bad and they expect robot numbers with 0 errors . if you do well the manager rewards you with even higher targets.... and no bonuses.

[@jonlong5541]

One last thing in California Amazon drivers make $19.75 hr where fast food workers now pay $20 hr

[@matthewramirez1556]

lol in Florida fast food workers make 13$ a hour starting pay for Amazon here is 20.50-21$ a hour

[@jonlong5541]

@matthewramirez1556 yeah in cali our governor passed a law making all fast food workers minimum wage $20 hr..but good news is the dsp out here as of last month are at least paying 21-22 an hour

[@josephzarate4755]

I been working for a DSP for 2 years and the only thing I still struggle with sometimes is how physical this job can be and some people think it’s easy but when you got 3 boxes of dog food going up a steep driveway with no dolly really irritated me I was so close to quit. But then I realized I’m stronger than this so I pushed through 😂

[@aftaahlife]

@@detodoynada936 getting paid to workout not complaining here

[@dillonc7955]

Other delivery companies mandate that there's a dolly on every van/truck. I wouldn't stay there forever if you're feeling overworked and underpaid. I left Amazon just a few days ago to start at FedEx and seems 10x more professional. Also rescues aren't a thing at least in my company.

[@hiss9989]

No vacation, no sick leave, no job security. That's it for me.

[@annebeck58]

You can get vacation time if you ask ahead. I know my driver sometimes asks for days off. She was also off part of Christmas week, because she asked for it off.

[@elderassassin9673]

I got vacation saved my pto took a week off my pto paid out 960 dollars for that week off.

[@1MillionWithouttrying]

Your DSP sucked then!! Our DsP will give us a whole month off and we still have our jobs!!

[@WWambition]

Unfortunately I quit after two weeks. “This job is not as easy as it sounds” that’s especially for me! On my 2nd day I was given a FULL route, literally over 300+ packages. Plus my van was so packed I couldn’t even organize it until they sent me a rescue.

[@kevinclark4689]

I’m finishing up my first week of nursing routes. I have Amazon flex experience so I know what to expect. The one thing that lacks in my DSP is COMMUNICATION. When I started, I didn’t know how to clock in on the app, I didn’t know when we got paid, and I’m a student and I mentioned that in my interview and she keeps scheduling me on the one day that the schedule interferes with my school. Also a ride along would’ve been so helpful. I had no experience driving the van. And we drive 30min-1hour to deliver. Driving next to semi trucks on the freeway was overwhelming. I’m used to it now but I still get a little nervous. Oh and another thing was that no one showed me how to pump gas in the van 😂 I was looking all over for the gas cover only to ask another driver and it’s in the driver side door 🤦🏻‍♀️ It always seems to be the little things they miss because all they care about are packages. But I really do like the job

[@IAmTheJuanAndOnly]

lol when you’re thrown in there you usually figure most things out on your own. It’s sucks but it’s the job. Lol ride along would b so beneficial. Driving those vans just looks intimidating, but very double. Lol Keep that head up! You got this!

[@testing448]

My nursery routes were like over 150 stops on a small ass cargo van with over 200+ packages plus they sent me to the worst route Ever known to everyone in my hub on my first day. I had to be rescued

[@stevedavenport1202]

​@IAmTheJuanAndOnly The DSPs are under resourced. It would be helpful if they could create their own video/cheat sheet on how to operate the vehicles.

[@deshon5226]

I’m a driver I only had one nursery route. One route I had 169 stops another one is 150 stops. I just did one for 148 routes and I only been driving for 2 weeks

[@testing448]

Also my dsp was complaining that a few drivers were looking down too much and they get citated for that. Amazon training really wants you to be safe then when you get on the field you get with vans that have broken sliding doors, broken side mirrors and low pressure tire even bald tires 😂.

[@SAMEntalhealth]

You are the most realistic on this topic ive every heard. My DSP offers nothing. Insanity

[@IAmTheJuanAndOnly]

That’s sad 😔 sorry to hear

[@thescottfamily7340]

I completely agree. My DSP has some vans that the side door does not close. I told them and they said it is what it is. It shouldn’t slow you down. So I’m riding around with the side door open and lost some packages without even knowing

[@marcusggtheone6153]

Yo that shit don’t make no damn sense yo Amazon wanna be the best but the truth coming out towards them y’all ain’t looking like the best

[@EBKDanteMustDie]

@@marcusggtheone6153 i wouldn’t even say “yall” because the drivers don’t work for amazon they work for the dsp owner who works for amazon. the dsp owners are a reflection of the drivers

[@gregkareem9824]

​@@EBKDanteMustDieno

[@EBKDanteMustDie]

@@gregkareem9824 well my view on amazon has changed ever since. i actually think amazon cares more about the drivers than the dsp owners for the simple fact that they don’t offboard you for stuff that is clearly their fault. the dsp owner does and they’re all cheapskates seeking to pay their driver’s as little as they possible can. So in theory yes but it’s more so that the drivers reflect the dsp owner whether you like it or not.

[@aliabbadi9149]

😂

[@robertlucas2420]

Thanks Juan for the awesome orientation ... looking forward to pleasing all of you guys and Amazon .. ready for the morning to get here

[@jamesstanley8294]

IF I QUIT(WHEN I QUIT)IM GONNA MAKE SURE ITS DURING MY ROUTE.SO HOPEFULLY THE DSP HAS TO COME OUT AND FINISH IT.SEE HOW THE FUCK US DRIVERS BE FEELING ALLDAY IN 100 DEGREE WEATHER!!!!

[@1MillionWithouttrying]

It’s not that serious 😂 😒

[@DWillz250]

I’m loving the job but I hate not getting 40 hours every week because I finish early. Now I just take my time towards the end of the route and that works

[@dirtynewyorker4542]

You goin to be working 55 plus soon lmao

[@M.11-u4k]

Are you in LA? How much they are paying per hour? Thanks. I just applied today.

[@B-RY556]

Typically to incentivize speedy delivery. They typically pay you for 10 hours regardless if you deliver all pkgs in 2 hours or 10.. that sucks for you.. you should talk to them.

[@XxPkMaulerxX]

They clock me in for 10 hours no matter what time I finish at

[@Johndoe-qk6fi]

Why is my amazon packages coming in a hertz van?

[@npage.]

You have to make 8 clicks on the rabbit for each delivery, 180 to 300 times. The routing software will have you making a U-turn every other stop, when they say reversing is unadvisable. Genius technology company, clearly

[@prince_sach50]

Trash

[@TheCardGuyHW]

I think one of the reasons is the amount of hours they give you. some weeks youll get the 40hrs, but sometimes theyll take a day from your schedule for whatever reason. I like the flexability of the hours, and even if it may be a bit physical, its good for those who want or like to keep in shape.

[@mrgreenz251]

The stop count will just keep going up till you get routes you cant complete. Low pay, huge unsafe routes is why my team has went from 85 drivers to 30 drivers in 3 months.

[@Rinyotsu]

I came from a call center and had almost no problem doing the job after my knees and feet got used to it. But the training methods previous managers were using were an absolute joke. I started doing ride alongs and really showing drivers how to do the job for 2 stops then slowly putting more and more of the job on their plate until by the end of the ride along they were doing the job. I was praised for how well that technique worked to acclimate new drivers in and get rid of those jitters. Im damn good at my job but theres a reason the last good person in my role quit and im following suit.

[@kingchaos7522]

To me the job looks easy on paper because you’re literally just driving a van around all day to peoples houses and delivering packages but the process of doing so can be difficult and very time consuming and I feel like that’s what DSPs don’t talk about which I think they should because it would let people know exactly what they’re getting themselves into, what I feel like DSPs don’t talk about is the geo-fence not being correct, vague delivery instructions, the amount of packages you’re delivering, getting stuck in the elements like snow or rain, delivering to multiple businesses and a few other things.

[@rigobertov4670]

On my first day 3 people just walked off after seen the work load.

[@Shane7492]

I think it has a lot to do with perspective, and it also has a lot to do with what you enjoy. Personally, all my favorite jobs have been driving/delivery jobs, because I like driving around, I like being left alone, I like listening to my music, and I like the exercise. I've worked a few jobs that were far more taxing on my body and a lot more stress, and I'd take delivering packages any day over those jobs.

[@tonymasterson7361]

Ride along so important that why in 2020 when I first tried the job I was so lost I forgot my code to unlock the phone they give I didn't know where house were apartment was a bit tricky and I never had that if I would've had a ride along people won't have to feel like it so stressful I wish pandemic didn't ruin ride along. Hopefully once ride along comes back I'll probably give the job another try also keep up the youtube grind

[@IAmTheJuanAndOnly]

Let’s hope we can get them going as fast as possible! They are such a huge help! And always! Let’s hope in the future we can do even more fun stuff !

[@isaiaslinares1029]

I think the whole DSP system is not meant to keep drivers to be honest. There’s DSP’s that don’t offer affordable benefits, growth, fair raises eventually people find something else and Amazon can terminate Dsps contract . I think this job is a stepping stone to do something else , if you’re a student or in my opinion a decent job for now.

[@allenleavell2847]

Personally I think Amazon should cut out the DSP thing and just employ the drivers directly... Not like they couldn't afford it

[@chrisvong9845]

Same with fedex ground? Well if ground drivers are employed directly by fedex as express drivers?

[@01svtlighting]

@@allenleavell2847 Amazon use to have their own drivers but got rid of them

[@allenleavell2847]

@@01svtlighting yeah, that's what I was told when I was in driver training. In my opinion, they need to go back to that and get rid of the DSP

[@isaiaslinares1029]

@@allenleavell2847 I think Amazon chooses to have DSP’s mainly because of liability. I think Amazon can have a lot of potential to be a company where people can be content working there but for now it is what is

[@Unknown00-v3u]

I currently work for amazon and this is completely true. You can't take your breaks because you fall behind and we only take lunch because it's mandatory. You get 180 to 200 stops with about 300 to 330 packages. And they are actually lying on the stops we do more than that because some of them are grouped and and the stops are not even near by. It was pouring rain and my company told me amazon alerted then I was behind. Its pouring rain, the map routes are wrong sometimes they literally want you to stop in the middle of super busy streets to make drop offa so you end up parking almost a block away to make several deliveries. Its ridiculous then they still message you and tell you why are you behind. Smh

[@blackpegasus7125]

Notice how the customers are never in KZbin video chats like these👀👀👀👀👀👀

[@uliygolubev9296]

Love this video. Yup, they don’t show anything until it’s your first day. Wrong of them. After my first day, I’m 95% ready to quit. I’m not going to push my health to deliver some packages.

[@roodyg5352]

I quit after my ride along and I have no shame about it lol

[@StarBoiGoD]

Lol why

[@skyguy1988]

a lot of people are going to be quitting because of netradyne ai cameras , and the customers being able to see our portraits and other details. if amazon seriously keeps doing this? it might as well close it's doors

[@franksanchez1716]

It’s already dumb they have customers feedback on someone appearance I know some of these Karen’s don’t like just cuz I’m black

[@Ahezerith]

What I had no idea the customer could see our photos before even getting there.. that’s bs and invasion of privacy. Was wondering what the picture in flex was for before getting the vans in the morning.. I thought maybe it’s just to prove you there or something.. this job is seriously underpaid

[@EscapePodcast]

Because DSPs are on a leash with Amazon rules and regulations. The rules and regulations require illegal work techniques. Including skipping all breaks and ignoring legit concerns. 1. In 2023, you lose money (weekly incentives) for braking or accelerating too hard. They make it impossible to avoid by making the braking/acceleration super sensitive. It's a joke. 2. They don't care about your safety. They don't have a way to have the AC on and lock your doors (even with electric vans) which cook you alive in the van. I usually ignore and get in trouble for keeping the van AC on. 3. You will be written up for not finishing a certain amount of routes, even if it's not your fault. I've been required to skip my breaks to complete routes on times. There are too many BS things Amazon requires that should be taken to court. Unfortunately Amazon is too big of a company to fight....

[@kristennicole4356]

I get 300+ packages done by 6:00 almost everytime but still have to go rescue others. It’s exhausting

[@annebeck58]

I like my regular delivery driver so much, we've become friends, and we go out once a week. She works at an Amazon DSP (or whatever), in Austin. In fact, I'll put up some video of her, being interviewed, one day soon.

[@CharlieB3723]

Amazon dump stupidly high routes onto their DSP’s daily then wipe their hands of the carnage. DSP’s then dump their routes onto drivers. 💩 travels downhill - that is basically Amazons delivery business model in a nutshell.

[@libertyninja]

Exactly

[@slydog005]

If I had to wait for every person to come to the door. I’m definitely going to quit

[@jonlong5541]

Im first day my phone rebooted on me twice and then it takes time for the app to load up..then i go to my address but my phone saying im out of the area so i called dispatch and they told me call driver support witch put me on hold for more than 5 mins...then a small envelope fell behind the seat i went crazy tearing up the van on my lunch break..then several times the navigation was lagging and even went off line a few times..i was serious thinking about driving back to the dsp and quit but i finished and quit the next day..glad i didnt quit my day job with FedEx Express

[@christinamerritt9669]

I had a DSP interview and he was the owner basically discouraged me and didn't want to hire me because I was 53 years old. I do only see younger people doing this job but this guy said it would be hard for him to do and definitely didn't think I could do it

[@3089280288]

Are you doing it now?

[@stormglitter79]

I was told the same thing. I'm a military vet and I was told my disability would be too hard to do this job. She also questioned my work ethic because I was a flex driver and they never worked out. She did hire me and I'm still here. Won't lie, I'm sore, but I hate being told I can't do something because of a disability rating. She didn't even ask what the ratings were. I was in a war zone, not all numbers are physical.

[@360milliondollars]

FedEx 20 - 30 dollars.... UPS can be 25 - 40 dollars... USPS 19 - 40 dollars... Amazon DSP 15 - 25 dollars (The Richest Company in the World... can't pay their drivers... becasue they want to contract out instead of having employees.... LOL)... This is in my area and since you will not last long as a DSP here you may have an average of around 18 dollars max... they quiet the job... LOL

[@olivierauberger]

Facts

[@hallowakers3d2y]

Four years in and it has gotten progressively worse every single day. The main issue is micromanagement and all of the bullshit rules to appease the entitled, ignorant, and ridicoulus customers who cannot provide a safe delivery location, control their dogs, or provide any way to actually access their fucked up driveway. That or to appease a useless Amazon middle management stooge who knows his job is completely useless and thus must justify to amazon the "value" of his position which they do by making up useless new rules for the drivers and warehouse staff that does nothing but make their jobs more difficult and further erode any autonomy they previously had. Amazon managment are the scum of the earth and you better believe if they every were legally allowed to turn their employees into slaves they would do so without a fraction of a doubt while convincing the mass of customers who dont care as long as they get their stupid useless package that its good for the employee and they will eat it up until Jeff and his worthless associates end up buying whatever industry they work in and they themselves get subjected to the amazon treatment. Fuck Amazon

[@franksanchez1716]

Perfectly said

[@robertlucas2420]

Airplane mode turn data off move the pin YADDA YADDA YADDA CALL DRIVER SUPPORT 😂😂😂

[@Tyweezy84]

My Dsp is in over his head, he makes this easy ass job way more complicated by adding his own side rules on top of amazons already crazy list of micromanaging. I’ve been driving for about 3.5 months now, but i know for a fact this isn’t long term for me. This why the turnaround for drivers is soooooo high. Oh and we only get paid for the hours we work. So if i finish before 8 hours i only get paid for that time whereas some dsps pay u for 8-10 hours if u work u def 8hrs.

[@YuukitheMighty1]

some dsps will pay you a guarantee 10 hrs per shift, so even if you finish early you'll get 10 hours + bonuses for rescues.

[@franksanchez1716]

That’s crazy all the dsp I went to so far pays the 7 hrs even if we finish

[@dsmith019]

I think either Amazon or the DSP needs to provide dollys and new portable toilets for each new driver. And maybe a cooling system for the van. I wonder if they will allow you to bring your own gear for comfort.

[@skyguy1988]

portable toilets? wtf? just GO TO THE BATHROOM somewhere ffs. dont be on of those people that wants to shave 20 min off your route cause you had to take a piss -_-

[@AndrewMiller-ql5wi]

I remember the day I realized I couldn’t leave the packages at the front office of an apartment complex

[@williamdeaton9705]

Agree with the pay. They need to pay a liveable wage with the current inflation rate. My Owner is making around 150k while most of us (drivers) have to have one or two roommates to make ends meet.

[@bobleeroy5367]

Amazon DCE1 is actually cutting our wages from £99 to £90 a day while increasing our workload to an average of a 9 hour route. Used to 7-8 hours.

[@chrishaywood5871]

I recently got hired as a driver. I had no ride along on my first day. I’m new to delivery driving and it was so frustrating without an experienced driver to show you tips and tricks. In my 2nd week I got randomly thrown on a full route when I’m “supposed” to still be on nursery routes. Not gonna lie the job feels overwhelming to me. Not gonna be here much longer.

[@IAmTheJuanAndOnly]

How’s everything going so far? You okay?

[@juliobello4561]

Wow that sucks man you probably should switch DSP or find something new

[@5050lulu]

The same for me. I never had a ride along and I’m in my second week and I’m already looking for a new job.

[@skyguy1988]

dsp can make it or break it. you have a shitty dsp

[@kaolee3270]

Training is terrible. If you're brand new they should just hit apartments and let the experience drivers show you tips and trips and how to get in to apartments and lockers etc. Not to mention I don't know who builds the route but if you have three or more drivers in the same area. Apartments should be divided evenly. Bc one day I had 100 stops only but over 50 of them were apartments. It's a pain and frustrating and mentally exhausting. It would help if routes were more balanced and even out. Plus with today's technology we should be able to enter apartments easier. Good luck and thank you to all you hero's that are still delivering. I was glad my DSP got audited and we all got "fire".

[@IAmTheJuanAndOnly]

Yeah definitely apartments are terrible! Doing apartments would help a ton! Thanks for your input kao!

[@viralshark]

Been a driver for about a year in total between 2 different DSPs. Its a tough job and people expect it to be easy. Its not. Your experience will vary from DSP to DSP. My last one didn't have any kind of bonuses for anything and we had the rabbits that would constantly crash and be slow. My current DSP is pretty nice and my regular route is pretty nice despite being around 180 stops. Most people come to the job not realizing how hard it will be, even if the weather and routes are good. Its not easy but its nice to be on your own listening to your own music in your own space. Still, there is no future in it. Its a means to an end type of job.

[@fenderchick121]

you would think delivery being the most important, amazon wouldn't do third party. worst most degrading job ever

[@kingmalg]

I’ve been at my DSP for 1 month now and I haven’t gotten a full 80 hours yet. We get paid biweekly. I don’t know who determines who gets routes for that day but sometimes on my schedule I will get a TBD and not be given a route for that day and get sent home. That’s a whole wasted day of no pay, the most time you’ll get is 2 hours for that day since they still want you to come in and you’ll help the other drivers load up their vans and after that you go home.

[@juliobello4561]

I been with my DSP for 1 year and 6 months. They been good I get along very well with my supervisor and dispatch guy if I need a favor they do everything they can to help me. On peak during Christmas the company gave us bonus and gift cards which was not a lot but it was something. I’m student so I already starting to do side business with my mom and also maybe going to get my real estate license soon I just want to make the next step and leave Amazon. I only recommend Amazon if you want flexibility but like as a career hell to the no. I had one co worker left to work for postal service. Others to fedex. In my warehouse start of this year two DSP got there contract terminated due to bad performance

[@Nick.....]

Side note: Your beard is epic bro👌

[@IAmTheJuanAndOnly]

I appreciate it Thank YOU

[@driftracing08]

It's because all they want is to compete against each other with trying to deliver the most packages then each other and it's not what it looks like when they walk up to your door with your package and leave and it's mostly rushing through the whole process

[@salcchica]

Totally true! I got three weeks I getting used to it, not what I expected but it’s alright!

[@unaffiliatedperson]

my company definitely doesnt do us any favors, one of the OGs put in his two weeks notice to work on his mobile detailing business, and another went to fedex. Our dispatch sometimes talks to us like idiots or not diplomatic with us. Everytime i take OT they come and rescue my route and wont send me to do rescues so last time i ended up working less hours over more days than had i not take OT.

[@IAmTheJuanAndOnly]

Yeah. A lot of DSPs don’t like paying for the OT. Hurts their wallets lol

[@thirsty3333]

@@IAmTheJuanAndOnly when profit margins are so slim it’s understandable

[@joelhernandez820]

Fedex express tap out $35 an hour

[@davidalexander3093]

They were giving 400+ packages in sprinter vans. I ended up leaving

[@IAmTheJuanAndOnly]

Jesus. How’d you even fit anything on there!?

[@davidalexander3093]

@@IAmTheJuanAndOnly i had to triple stack and then work my way out of the van through the side door lol. So i would deliver out of the side door for the beginning of the route and finding oversizes was a nightmare

[@IAmTheJuanAndOnly]

Lol the struggle was real. Aye man, more power to you! Got something else lined up?

[@TinyTinaBigPunch]

Thank you for your honesty

[@testing448]

Im a loan officer for a brokerage company here in AZ. While the impending market is doomed right now and not many people buying homes. I had to seek something that will keep me busy and I actually love to drive. Just got through the 3 day training of watching boring ass videos that we have to get certified for after taking quizzes. The trainer gave us all the answers anyways lol it was a joke. I did my first 180 stops today and it was exhausting, some areas are not even on the GPS and cannot be pinned, got barked at by like 10 dogs mostly chihuahuas and other smaller breeds. 1 stop had like 15 group packages which sucked ass. I only took one 15 minute break and I had to be rescued. I’m a fit person, love to workout but this shit was exhausting especially during loadouts I hate how we have to do that. I am also driving the small cargo rental van not the prime vans yet. These vans have no shelf’s so all my totes are falling over the overflow packages. Im already thinking about quitting 😅

[@hector1234]

I worked for 9 months (I got injured in February and was out until may) and then I quit cause it got to dramatic

[@conor1382]

Dsp lose a lot of drivers because the job sucks

[@lrob6971]

That simple

[@thepoeticallycorrect]

You're scheduled for 10 hrs(and actually get paid for 10 hrs). The route sheet says it's a 7 hr route, but the DSP wants you to do it in 5hrs. It's Amazon with the B.S🤔🙄🤬🤡👿

[@dunkydog1676]

Our dsp pretty good . Find self a good area and perform well keep my area get a good flash light

[@amirharris473]

They're setting themselves up for a massive lawsuit

[@Joe-vc7wn]

I just did my first nursery route today. I'mma ride this out till I find something better...or until this happens. Please keep me posted 😂

[@dannymar2806]

I'm as tough and dedicated as the next guy or girl. I'll tell you what boils my blood and has me ready to quit for the 2nd or 3rd time in 5 months. That stupid fu**in E mentor app! I was getting events logged for innocent mistakes which was fine and got "talked to" . I started driving extra careful and safe but would still get events. So my hours and shifts went down. People would say we'll maybe its your delivery times (too slow) but that's funny because I was finishing by 5 or 6 and doing recues! If you change your driving style to be faster your just gonna more events. I've done the mentor hacks and have had plenty of 850 scores but when you check your score after driving on your ps and qs...and got dings...its bs..

[@IAmTheJuanAndOnly]

I do hate Mentor as well! It’s dumb af lol wish we could used something else most definitely!

[@Munhraaa]

My reason to quit my DSP was more because of the amount of hours we were actually doing ( around just 32 hours a week ) and the timeline to get paid ( every 3 weeks you actually receive 2 weeks ) . I heard some DSP give a guarantee 40 hours a week what could help to keep the drivers in case you don`t reach that amount every week .

[@christopherhaynes8101]

Whut 😂😂😂 how is that possible

[@christopherhaynes8101]

Maybe a delay on first week, when you leave you still receive one more check

[@ASKQUESTIONLATERS]

My first day ride along went ok . Trainer told me I have to work faster if I need to finish early . I was done by 6:30 . I just need to step it up . I was getting the address wrong but corrected it . I forgot to scan a package. I’ll get it trust that I’m no quitter , I’ve worked on highway construction that was treacherous .

[@IAmTheJuanAndOnly]

You got this! With time everything will be easier ! You can always watch my vids for more tips or just ask me

[@ASKQUESTIONLATERS]

Appreciate will do .

[@aaronmarsee449]

I'm 2 days in on my own now. Definitely dig the job. Pay is decent for what it is but I Definitely see back when starting pay was $15/hr why people would quit. My dsp seems to be pretty good so far. We're supposed to get new vans at some point in the future so that'll be neat. I'm ready for peak season!! 😆

[@IAmTheJuanAndOnly]

Lol glad you’re enjoying it! Yeah more pay would be awesome. What’s the biggest route you’ve gotten so far?

[@aaronmarsee449]

@@IAmTheJuanAndOnly 90 stops on my first day alone

[@MarcoGomez-su8de]

@@aaronmarsee449 thats why lol wait till you get 200 +

[@IAmTheJuanAndOnly]

Not too shabby :) it will only get higher from here. Be ready 😆

[@aaronmarsee449]

@@MarcoGomez-su8de I feel it lol. Here's to the 8pm clock out times and later

[@rafaelmackall598]

Broooo, my first day.. One of the guys that worked there was like "oh, they'll give you a nursery route, like 100 packages." I had 200 packages and no ride along with me in my U-Haul van!. Got the packages delivered but wanted to quit halfway through. I finished at 8pm. I did the same amount of packages today and got through the route 2 hours faster. I went through and watched your delivery videos. Thanks for making your videos! DSP for life! 🤣

[@IAmTheJuanAndOnly]

Lol glad you got through it! Good work! Thanks for the support

[@Missalaneousgem]

Nah seriously!! I found his channel yesterday and MAJOR CHANGES TODAY. My mentor score is depending on HIM tomorrow. 😂I used 2 phones and wrapped my work phone logged into mentor with my hoodie so let’s see 😂😭 I love this channel.

[@eddiehill554]

That's so true they didn't teach us 💩 being out on the road is more important than a class

[@Tyweezy84]

We are advised to take our lunch breaks AFTER our route is finished so we can use as much of the daylight as possible, which i understand bc it’s hell trying to find house numbers at night. But by the time I’m done i just want to go home so i don’t even take a break everyday

[@PSimon-xr3pw]

And you’re just one of many drivers who do that. And sadly the only people who benefit from that is Your DSP. Because regardless if you take your break or not they don’t pay you for the 30min break that you take or don’t take. So imagine how many 30min of free volunteer work they get from each driver that does what you do everyday.

[@carotadeperro]

They gave me 197 stops in my first day😂

[@dunkydog1676]

It's Amazon that's the problem with stupid rules and low pay

[@ShadelessGhost]

Pissing in bottles and bitting my food between stops is how I role. I also skip both lunch break and the 2 15 min breaks.

[@goose2074]

Why is it if I go faster I get a huge route every time and everyone else gets rescues and nursery routes? Like I’m son done man

[@jonathonlaw6837]

I subbed just cause of your name. I love Juan jokes.

[@IAmTheJuanAndOnly]

Thank you 😭

[@lttle_ghost3421]

Fargo North Dakota here. Kane logistics dsp. Untrusting. I was told to just inform them when my wife goes into labor or has complications. She’s full term and high risk pregnant. We also have 3 other kids. And no family here in Fargo. We moved here from California. Our family is in California. So we have no help out here. Yesterday, I tried to call out to be able to take my wife to hospital cause of her pain lvl. I was told no that I had to show up for my shift. No option to call out. So I went in. And today, she woke up bleeding. So I had to take her to hospital. And I’m told oh well, that I have to go in for my shift. Told me at first this situation would be understandable. I’ve kept them updated for a month on her condition so they knew about it. Knew that random time might come. And now that the time has come, I get disrespected and told I have to come in for my shift no matter the situation. Even if it meant leaving my 3 kids home alone. 7years old. 4years old. And 1year old. Im not leaving them alone. Wtf. So I called out. Now threatened to be fired. So I’m searching for a new dsp.

[@IAmTheJuanAndOnly]

wow. What a bunch of butts. Definitely need a better dsp to work for. Sorry to hear that man. How's your wife doing now?

[@lttle_ghost3421]

@@IAmTheJuanAndOnly she’s doing okay. Not in active labor yet. Their monitoring her. My dsp said I need to give them exact dates to get cleared from schedule. But no one actually knows when birth will happen. Her due date is the 19th. But their estimating her to go into labor sooner then that. I request the 19th to the 22nd or something, and it doesn’t happen, that’s time I lost. If it happens before that time, I don’t have time off. They tell me even if she goes into labor, I have to show up for my shift if I’m scheduled. They were nice to me up until I called out today to take my wife to the emergency room for possible labor. Dsp called me yelling at me with complete unprofessional disrespect. So there for I am currently putting in applications to other companies. Their no better then Amazon themselves. Treat their drivers like shit. Told them I have no sitter. No family out here. I have to be home with my kids. Boss still told me I have to come in for my shift. Then gave me shit when I told them I have no choice but to call out. I requested a fellow driver to cover tomorrows shift so I can be here to hopefully buy time till my wife is released. I put on there that the dsp rejected my emergency time off so I need to find cover for the shift. I then get a msg from dsp saying I put them on blast and made them look bad that she removed my request. That I can repost the request without an explanation of why I need the shift covered. Like, maybe if you actually treated us drivers correctly, you wouldn’t be “called out” as you put it. I put the truth. Why I needed the shift covered. I’m up front and honest. No matter who the fk I’m talking to. Boss or not. My dsp is now in full disrespect mode with me. I want to quit on the spot so damn bad because of how they lied to me from the start and how their treating my situation now. But have bills to pay. So I’m hoping I get another company to take me in. Target is a $2 deduct from what I’m making now. 15/hour 8 hour shifts. When rite now I’m making 17/hr 10-12 hour shifts. And still I’m willing to dump Amazon for less pay and less hours. I do not like being treated like this over something I have no control over

[@IAmTheJuanAndOnly]

Wow. That dsp is very disrespectful. You should make a complaint. Especially the way they treated you during your emergency. There’s a number you can call to report unjust treatment. Not sure what it is, but it should be somewhere on the warehouse. That’s insane. I’d definitely leave them. Sorry you have to go through such a hard time. Hope everything turns out well!

[@PumpkinPixie1978]

It wasn't for me, I let them know I my ride along. It's not a bad job but with my back problems it was to much.

[@jsetennis9224]

Man, what's going on with Amazon, they cut the offers for us drivers in half, I was counting on being very busy this holiday season, do you know what's going on?

[@IAmTheJuanAndOnly]

Nah man I don’t. Might be the location you’re at or maybe your dsp got a ton of workers.

[@robertlucas2420]

But can say all ur videos helped me tremendously before I drove for Nova

[@xUzi786]

i just did the 2 days online training and ride along, i didnt bother commiting to the job, the dsp did not pay me for my training because i did not start the job, the job is bullshit anyways

[@27Zangle]

So, more pay and slightly less deliveries to allow drivers to actually have real breaks. I was looking at one and it is state the average stops for the day is 225. That seems like a lot, I know FEDEX, USPS, UPS, have a load of stops too. I was talking to the USPS guy for a brief second this morning and he run his main route at 79 stops, then two other routs at about 45 each. THIS is in a very small town! He has no time to stop, he is in and out. However, he gets a real lunch and extra time is built into the day for bathroom break if needed. I wouldn't take a $40k pay cut as a DSP. I do not think anyone will ever, they, the dsp are getting ripped off by Amazon already. They are taking the financial risk and should be rewarded accordingly. The solution? Amazon should be paying the DSP more with a minimum set in the contract that drivers are paid. I think the drivers should have a probationary pay scale of $18 for the first month through training, then bump them to $19, at the 3-month mark, bump to $19.50 and then the 6-month mark at $20.00 an hour. Compared to others, that is still very low pay. Perhaps at the 18 month mark, then they are $21 an hour with the 2-year mark at $22 an hour and then every year after that give a $1 raise till $25 an hour.

[@13579_dg]

They cant fire you for taking a lunch. Its feferal law to provide time for a lunch if you work over 6.5 hours a day. Its an osha violation to not allow an employee to go to the bathroom.

[@Rent305]

Amazon logistics always changing the way a delivery is to be performed. A close second is the rescues.

[@angelinakansascitymama4714]

New subscriber.... your on the money!! Ty

[@IAmTheJuanAndOnly]

Thank you for the support!

[@joelhernandez820]

FedEx express give you a raise every year

[@lzsmoothsheartbreakreactions]

Welp Im with another DSP and will be starting soon. Wish me luck 😂 Hopefully I'll get better treatment from this DSP.

[@cannabine413]

did you have to apply for it or did you quit the other dsp and got into the new one by applying\

[@lzsmoothsheartbreakreactions]

@@cannabine413 It was more like a transfer. I didn't have to apply again.

[@jimmyerving7020]

DSP's doesn't tell New hires what it intells. True doing the training is totally different. New person first week they gave him 180 stops full truck. Ride along I went threw the driver didn't tell me nothing about the route, the loading or the work phone. New hires have no breaks at all because we are told to move quickly. I still today don't know about the work phone, also they give you unsafe trucks, bad windshield wipers, head light out and the back door of the truck does not open! This story is true.

[@projectr831]

I’ve been at my current dsp for 6 months now and was offered a leadership position which pays 1 dollar more but I’m not sure how I feel. Haha. Amazon drivers should be paid soooo much more. UPS has a 4 year progression system you’ll be making $30/hr by 2 years guaranteed. It’s just super hard to get into UPS. Amazon should really do something like that. I’ve had 200+ stops some days, with 400 packages, it’s literally insane to expect that from your drivers. UPS & FedEx only give 100-140 stops a day with at most 300 packages. But it is what it is, gotta make that dough till there’s a better opportunity. Lol.

[@rayfagan5995]

I’m bout to start back at Amazon dap soon I’ve been back and forth between ups and Amazon do to session work but they both have pros and cons like ups wants you to work in the warehouse fore at least a year before you get to drive fore them and they only give you one chance a year to get it right or you can’t drive fore them Amazon has crazy rules I’ll say this nether one cares about there workers but with ups you will get the benefits to make up fore it

[@allenleavell2847]

Well, the two main reasons I quit is because the job was starting to take a toll on my body, and my particular DSP offered no benefits whatsoever. They were cool, laid-back people, though

[@IAmTheJuanAndOnly]

Yeah some don’t have benefits. You would have to ask the dsp before you get hired if they do. And it is hard on the body. Especially if you’re not used to all the physical work

[@allenleavell2847]

@@IAmTheJuanAndOnly the thing is, they say they offer benefits on their indeed ad, but once I started working for them I found out they really didn't...

[@IAmTheJuanAndOnly]

Oh really!? What the heck!?! 😆

[@allenleavell2847]

@@IAmTheJuanAndOnly seems to me that they just did that to get people to work for them.

[@Tyweezy84]

@@allenleavell2847 yup, my indeed app had Benefits offered but once i was hired NOTHING. Only reason I’m here still is bc I’m the highest paid driver in my crew bc of my CDL background and work experience, but i just don’t like my start time nor my uptight rude Dsp.

[@360milliondollars]

Also, some Drivers get robbed more than armored bank trucks... May need to have a tank to deliver packages... LOL

[@IAmTheJuanAndOnly]

Lol 😆 imagine. Amazon tanks! Sounds kinda cool 😆

[@elminirex0072]

We got a raise of $1 this November 12th. Now it's at $17.50. It's because of the low pay.

[@Tyweezy84]

What?? I started at 20$ at my dsp in ct. no way I’d do this job for anything less

[@ae6eespage727]

@@Tyweezy84 where you located at? Here in Delaware, we get 17.50 then we get $120 for finishing up our 4th day delivery of the week. Only for the peak season though. Once peak season is done, they'll remove the $120 bonus.

[@elminirex0072]

@@Tyweezy84 Awh bro we are in California we should be getting at a least $20 an hour here too

[@secretpersond8324]

I started out at 19.50

[@brayanteller532]

Hello, Juan I’m currently a Amazon delivery driver, I’ve been working here for 7 months already .. it’s tuff work but I got use to it… mainly because I would get the same 4 to 3 same routes mainly around the same area mostly houses, package count was really high 380 packages 190plus stops no breaks because honestly I was just trying to get home …But recently I got switched routes another city and I’m in a harder area less packages but more businesses and apartments and I’m in Los Angeles so traffic is outrageous in the afternoon idk I feel overwhelmed due to the fact that I was changed route and I’m in a busy area and now coming out at 9pm everyday… thinking about leaving the company but I’m try it a little longer see if I get use to this hard route

[@IAmTheJuanAndOnly]

Yeah. Routes are never guaranteed. You could be in one location for a long time and then switched out of no where. Sorry to hear that

[@BoredAtWorkVids]

Hire 2 people per van, one of them sorts the package and delivers while the other drives and parks.

[@clavenbostic8212]

Being as we are in peak why not let the new hires be the helpers till peak is over at least that way they can see what they need to do how hectic a day really can be

[@IAmTheJuanAndOnly]

Ohhh 😲 I like that haha

[@itzanopinion]

"Peak" doesn't start until *Black Friday* ...

[@clavenbostic8212]

@@itzanopinion depends on your area some places like where i am at have started seeing those numbers if 240 stops and 325 package counts for the past two weeks

[@Tyweezy84]

Great idea

[@thepoeticallycorrect]

That's a great idea but it's too much like right because they don't actually care about the new hires, they understand that they have a high turnaround. They just want the job done. They just need extra bodies for the extra numbers because the "real" great idea would be to hire new people in the off season when things are somewhat slow or normal so that they can actually have the time to learn the routes and the routine, but once again it's not about the workers/drivers/new hires, it's about the numbers only, always🤬🤡🤫

[@Baquetsartbakery]

Mine sucks so I signed up at another one. If they suck, then I'll go to UPS

[@omxtream363]

Dude watching now jus waiting on background wish I can use u as a reference to boost your status cause the videos are useful. Amazon need to sponsor you ever thought about showing the uppers your Vids

[@IAmTheJuanAndOnly]

Haha I feel like once Amazon views my vids they’ll want me to get fired 😆

[@thepoeticallycorrect]

@@IAmTheJuanAndOnly Exactly! It's all about the numbers and the workers DON'T count...speaking from experience🤖

[@eddiehill554]

Learning how to load up a van is More important than learning a class u are absolutely right 👍🏿

[@dawnhughes2647]

Dsp will listen but it's getting them to actually do it.