Why Dunkin' Is Taking On Starbucks And Betting On Coffee

[@patriciabonilla1774]

I love Dunkin’. If only they would make my coffee the same at every store.

[@mikey-ps9vq]

Hey Patricia in my town ,they do taste the same. Sorry

[@patriciabonilla1774]

Mike Gore luckyyyy!!

[@marybeth1959]

SAME. That’s why I go to Starbucks cause my boyfriend is too picky to risk Dunkin making the one drink he likes differently

[@kewpieqt]

iced coffee in particular is so different in different parts of my city. :(

[@ANABUL-CHANNEL]

some day it will happen

[@punkypudgy480]

Dunkin should open up the area for students to do work. Make it more “cafe” like.

[@21350ctw]

YES exactly, that would boost sale and attract more customers to stay

[@jesie4381]

Punky&Pudgy they already do theres like three next to three different highschools by my area

[@punkypudgy480]

Kelvin De Jesus Perez are they kind of like Starbucks? I don’t have that here. And it’s a fairly new store so that’s why I’m under the impression most just look like fast food places. I will add, the the age range matters. I wouldn’t be doing my work at a cafe spot if the place gets too noisy. It doesn’t help the productivity if that makes sense.

[@cryingsobbing]

Punky&Pudgy thats it! if u have a clean and well designed spot that is open to study at, as a student, thats all i care about and why i go to starbucks primarily.

[@KNByam]

Kick out the bums sleeping.

[@originalunoriginal4055]

This remodeling makes DD look very friendly and bubbly. Whereas after leaving Starbucks, I experience a feeling as if though I've been robbed!

[@heenanyou]

You have.

[@securitybase3430]

You Were Robbed😅😅

[@ogmerchman4210]

I don't care what they do. I'm still gonna call them Dunkin Donuts 😂

[@promotionalmarketing1860]

1xbet promo code with 130% deposit bonus: 1x_65189

[@chocolatewheelchair]

Boycott them

[@extra_ice_girl]

Yep, you can't just rebrand yourselves after years of being in business. DD for life!

[@vanessaacosta7289]

Me too

[@j.a3889]

@@chocolatewheelchair why?

[@Someone-el9my]

why am i even watching this when i dont even have dunkin in my country . . . . . . Update for those who asked: I live in Serbia (south Europe)

[@yuvalbuda]

I know way too much about US fast food chains and I've never been there All I got in my country is Burger King and McDonald's

[@rafael285pc]

same

[@emir4126]

I don’t even drink coffee

[@ian-checkmyaboutsection3961]

yuval buda well this is a US mainstream news channel

[@jacked_geek]

@@yuvalbuda Canada?

[@brittanyramirezrcks]

I’m obsessed with dunking over Starbucks tbh their prices are amazing, coffee is amazing, and they just make me happy lol

[@ssj2larvitar]

OMG

[@abboyaboya]

but like- we don’t got them in canada @-@

[@Jokerizbadass]

Dunkin' lol

[@thephilosopher5799]

I like playing basketball more than Starbucks too.

[@thephilosopher5799]

I like playing basketball over Starbucks too.

[@o1ecypher]

YOU AREN'T DUNKIN ANYTHING IF YOU DON'T HAVE DONUTS

[@Shaun-Vargas]

You can dunk a Biscotti it's much tastier than a doughnut..

[@MichaelRockfez]

*Cue Vlog Creations buying all the donuts in the store to prep for Dorian

[@shawn5521]

They'll still have donuts calm your diabetic heart down.

[@campkira]

They just want people to addicted to coffee..... Greedy....

[@divyakshvirmani]

Exactly, its DD not just D

[@chloechavez5714]

They should make their stores more cafe like and make their hiring process stricter. It would definitely improve their sales...

[@rgsxyz1105]

Good point, Dunkin should make the inside more like a Starbucks or a Panera, the location in my town the lobby looks very sterile.

[@missmissy2668]

The price of the coffee will go up

[@_blacksunflowers_1384]

pasa KALYE I worked at a Dunkin for two whole days. They’re hiring process is trash and training was solely computer based while I had to learn everything within a minute by some employees that barely looked at me or were dumb af

[@vshah1010]

Dunkins should pay people more. Close to minimum - no way.

[@hus390]

@@_blacksunflowers_1384 But who cares if the employee who trained you "barley looked at you"? Is it important? Maybe he/she was shy or lack socializing skill. ..... How is the hiring process sucks? Do they do background checks? I don't understand that point.

[@TUMBA0]

"Customers often feel skeptical when a brand tries to do something that doesn't feel authentic" oh yeah? *takes bite of Taco Bell fries*

[@buildingbee9575]

I swear your too dangerous to be kept alive

[@ninjanerdstudent6937]

This is the longest coffee ad I have ever watched.

[@JeroenJA]

haha, me too, and even for a brand I only vaguely know out of american shows :-D extremely expensive startbucks is present in EU , but never heard of a dunk'in, are they historically part of the absurd popularity of donuts in the USA? The last decade more supermarkets in EU started offering donuts too, tried them , and their actually a really patisserie in my eyes ... their just soft smoothie dough with colored sugar on top ..

[@julesmclaughlin4716]

Best comment so far... high five...made me laugh

[@windyhawthorn7387]

@@JeroenJA Donuts are from Europe. Supermarket donuts are not a reflection of a great donut. Unless it's HEB they have always made nice donuts but there bakery makes nice bread. And they finally made on the list as the number one beat grocery store in the USA and they are only in one State Texas.

[@jessislistless]

@@JeroenJA where in Europe are you from? I'm from Germany and we have a few in the big cities (Berlin, Hannover, Hamburg etc.). The dunkin' fad isn't primarily because of America's affinity for Donuts but the fact that day-to-day ppl want an honest simple cup of coffee and a snack on their way to work or during their break. I believe CNBC has a video just on dunkin' and why they're so popular. Donuts, when done properly can be a nice and soft snack for in-between or a tasty treat to share with colleagues and friends. If you have the time and ingredients, I recommend you try making them at home at a sweetness level you may prefer.

[@Thepixiebella]

I don’t care what Dunkin does, it will always be my favorite. I even work at Starbucks and go get Dunkin when I’m done.

[@jumpman2326]

FuddyduddyBella Lmao damn you don’t support the place you work at?

[@StanleyPanda]

Trane Crowley I work at McDonald’s and would still happily go get Burger King or kfc after work lol

[@JamesCub88]

better hope your employer doesnt read this :DDD

[@Thepixiebella]

Diogo Castro eh! Let them! It was Black Friday today and I opened... all my other co-workers except one who kindly stayed with me, hid in the back the entire time. I’m getting sick of them being lazy, and I’m about ready to quit.

[@thane-_-5691]

FuddyduddyBella why you dont update your instagram?

[@ladyjatheist2763]

starbucks coffee is horribly bitter, I'll take dunkin' every day!

[@ladyjatheist2763]

@@silvimica5955 I prefer mine strong and smooth, but that's why there are so many different kinds, something for everyone. :D

[@Over_Toasted]

Depends on the roast. Try the blonde roast or something like Ethiopia Sidamo

[@emc5190]

LadyJAtheist Try drinking just espresso, if coffee is bitter for you, an espresso shot would even be bitter lmao

[@karmstrong6566]

@@silvimica5955 there a difference between bitter, and, burnt. Starbucks coffee tastes like burnt popcorn.

[@maenad1231]

That’s because most of their coffee has a very high caffeine content and caffeine is bitter in general

[@BrittanyViolet]

“Dunkin started here, Quincy, MA” ... shows a photo of QUINCY MARKET in BOSTON not QUINCY 🤦‍♀️🤦‍♀️🤦‍♀️

[@NicLaue]

Yeah, I paused the video for a sec to make sure I wasn't blind.

[@ayelmao1231]

It pains me when people who don't live in New England talk about New England.

[@kaydee1980]

Omg yes! I had to rewind the video to make sure I wasnt looking at it wrong

[@RhoninFire]

Lol. Do we even want to see a photo representing actual Quincy?

[@thatguygavinaf]

This had me gagging!!

[@kadacho]

Dunkin’ Donuts sounded better

[@buntafujiwara5069]

It should be akina donuts

[@blixx87]

Well your just a child who’s never ran a business. Dunkin’ is simplified and implies that they don’t only sell donuts. It’s a smart branding decision.

[@blixx87]

5th Dimension nah bro I’m triggered

[@mackpines]

It will ALWAYS be Dunkin Donuts to me.

[@supashep1]

@@blixx87 burger king doesn't only sell burgers and taco bell doesn't only sell tacos

[@speerrituall1]

Dunkin needs to revamp its store staff. Also, the donuts haven’t been made in store for quite sometime. Therefore, you no longer get that fresh baked aroma when you walk in. To arrive at a store and see trays of donuts being unloaded from a two axle truck just doesn’t get it!

[@genxx2724]

It’s ridiculous that they don’t make them on-site, and they run out.

[@AverytheCubanAmerican]

Dunkin' has a stronghold in Northeast, they historically have. They're everywhere here but I like to make my own Cafecito

[@abel3619]

Julian Castro 2020. Lol nah I’m joking YANG 2020 BABYYY

[@michaeleisner4758]

King_Abel That has nothing to do with this or the vid

[@abel3619]

Michael Eisner I was talking to the Cuban. Mind yoursssss 😂 Jk Ik politics has nothing to do with coffee

[@TheVideomaker2341]

King_Abel Dude, you can do what you want but I suggest you do it on a political channel. I respect that you have your own opinion but some dude might see your comment and might ignite a comment war. Plus, the Cuban to whom you replied has comments in many different political channels (I see him commenting on other channels). That's your best bet of doing it. But it's a suggestion and not mandatory. Have a nice day :).

[@rubia12gilable]

Rightttt I was really confused like it isn't successful? I see one in every corner on our main roads there are at 3 on 1 street I live in Connecticut sooooooooooooooooooo 🤔

[@buntafujiwara5069]

We need more donuts because the donuts community is dying

[@joeybaseball7352]

Donuts community?

[@Shaun-Vargas]

yeah they're dying of diabetes which is why I stopped eating them years ago!

[@MirzaAhmed89]

Do nothings community?

[@Kevin-it4fh]

@@Shaun-Vargas lol, damn. Donuts only once in a while...

[@emilianoandrade7946]

Kevin i swear alot of people think like this person how stupid

[@Daddy_Dirk_Diggler]

Dunkins biggest problem is almost all their locations are franchised. The experience is never the same at all the different locations. My coffee might be great at location A, but at B, and C it’s way off. Starbucks the customer service is better and the coffee is the same across the board.

[@CTOInformation]

Starbucks is overpriced

[@ArseneArteta_]

CTO Information very

[@johnsradios484]

CTO Information Dunkin and Starbucks about the same price. Gas station coffee cheaper.

[@Kevin-it4fh]

You're probably getting small then...

[@wumpus3719]

And overrated

[@moe_lester2628]

Kevin They arent. They are still making even larger sums of money. Alot of people complain about the prices but many more are willing to pay

[@FreshPrinceofBellaire]

I’d take dunkin over starbucks any day

[@kelseytunnell6733]

100% prefer dunkin. I can go to dunkin twice a week and pay the same amount for one coffee at Starbucks. Also the employees are much friendlier at least at the rockwall Texas location!

[@ginabindari5184]

true... I worked for Dunkin'.... Its cheaper at Dunkin than Starbucks and better quality.... I hope they really change their branding and make it more into a coffeehouse in general.

[@siiiiiu7924]

Twice a week???😂, lucky for you , I go twice a day

[@stanleyfung5529]

That's quincy market in Boston. Not quincy Massachusetts. Please review the work of your interns

[@habibbialikafe339]

i just commented from the same thing. u from the q as well?

[@Wavy997]

Wow what a disgrace, I can't believe it. I'm going to make a formal complaint for all my Quincyfucks out there!1one!!!one!11!1

[@OfficialCODman]

Also it’s pronounced Quin-ZEE. Quincy with a Z

[@wahz_amd]

Stanley Fung but the fact was right DD did start in Quincy MA. But some idiot just googled Quincy and posted the first thing that came up which was Quincy Market Faneuil hall Boston.

[@rp338]

Lol agreed!!!

[@leeb9988]

Just my personal taste, but I enjoy the flavor of Dunkin's coffee a whole lot better than the double burned flavor of Starschmucks.

[@yudistiraliem135]

Lee B under blind taste it seems to be the rule than the exception. Expert blind taste cheap cofees on youtube for example put Starbuck coffee at the very bottom on blind taste. They are not selling coffee but addiction: much higher caffeine, higher sugar content for the rush and higher in fatty cream which all are very addictive. That’s why we call them Starbuck zombies. They are not lining up for coffee but for their fix.

[@cobalt1754]

@@yudistiraliem135 Starbucks' Pike roast is roasted for a shorter amount of time at a higher temperature, which makes it very acidic and garbagely-awful tasting.

[@michjone20]

Ok I'm is it me or does this coffee come with charcoal and lighter fluid.

[@samuelbradley8537]

Clever

[@aliveandunwell430]

Kitty hobbies i haven’t even tried coffee but i dunno about some other people i wouldnt pay 5$ for a coffee

[@meme8934]

People only like Starbucks for the brand their coffee is so basic

[@derekb.e1151]

Even it taste like chemicals their coffee!

[@peytonp8512]

i feel like starbucks is better if you don’t like coffee, there’s more variety. but i prefer dunkin’ waaay more

[@jacobbridges9075]

Really not true at all....I don’t want to like Starbucks but their coffee is amazing.

[@ICM9]

Starbucks is trendy and it actually doesn't taste bad, otherwise, it wouldn't be so popular. It's a kind of coffee that is easy to enjoy when you're not used to real coffee. On top the that, coffee is addictive, so that is why they are huge, not necessarily because of the brand by itself.

[@KhoiBoa]

Its better than Dunkin, people just order sweet stuff at starbucks and it mask over the coffee. I get 3 shots expresso and 2 pump white mocha and its great for 3$. Cant beat that price.

[@Error_694]

Starbucks coffee tastes terrible. Burnt and sour. If Dunkin just made decent donuts they would own it.

[@flyinghigh2000]

I wouldn't say Starbucks is that bad but it's not spectacular either. But Starbucks sells coffee. Dunkin can sell donuts with good enough coffee and be successful.

[@Joseph1NJ]

@@flyinghigh2000 Not really, they're struggling. Their coffee sux, and no one eats their crappy donuts anymore. What they have going for them is they don't charge 5 bucks for coffee.

[@mindakahn9964]

James You’re right it’s the worst coffee it is burnt.

[@Trina.b00]

I agree 100%

[@lejlastark2515]

Hello, Starbucks Barista here! It all depends on the location you’re visiting for the quality of coffee. My location is CONSTANTLY busy due to the quality of our drinks! We ensure that our espresso machines are pulled 4 times every day - ensuring that our shots are not bitter and taste good. As I said, it all depends on location!

[@pablopaezthemusicindustryspy]

Used to work here in college. I majored in Business and it's amazing to see this kind of growth!

[@peaches5914]

Dunkin's coffee and food options are good, but they need to have a more comfortable environment. Most Dunkin locations got rid of all seating options since 2020, and failed to ever bring them back. If they focused on creating a cafe-like environment for people to sit comfortably, socialize, or get work done, they'd probably be more successful. It's really annoying trying to grab coffee from Dunkin when you want to sit for a moment or have somewhere to lean to just stir your drink, but all it's just vast, open space where tables once used to be.

[@tiburonroano]

I have been a Starbucks fan for years but I switched to Dunkins because of their coffee. Dunkins has some great food items and donuts! Starbucks coffee is expensive and not that strong compared to Dunkins.

[@gr8st2323]

Hmm, funny. In Atlanta Dunkin coffee is without question weaker. I like the flavor better but it’s nowhere near strong enough

[@Jillsgifts]

Yesss

[@shutupimstilltalking]

Honestly when I get coffee from Starbucks which has been twice. I asked myself is this tea? This tastes like tea..

[@Toyeboy89]

Whoa Starbucks is the strongest coffee I've ever had.

[@qummy1]

J Mo 🤣💀

[@Wilma.Flintstone]

I love Dunkin Donuts (yeah, still calling them that!) and I've really hated that they taken away so many of the breakfast/lunch options; THAT'S what I found to be different about DD, that they offered inexpensive but good food options. Starbucks is both awful-tasting (to me, at least) AND expensive. I wish DD would have pushed their food options more and just let Starbucks be the coffee 'winner'. More than enough coffee places out there, but not a whole lot of inexpensive food options; DD could have really been the market 'winner' on that.

[@powerofpizzazz]

"Dunkin got its start here, in Quincy Massachusetts" then it shows a photo of downtown Boston, 20 miles away....

[@georgealvarado7729]

The caramel iced latte from Dunkin is life🤤

[@chocolatewheelchair]

George Alvarado easy to please

[@lowksliana2884]

i feel for one right now

[@blixx87]

Their biggest challenge is going to be customer service, if they want to steal market share for Starbucks. Dunkin’ Donut employees are something else. Starbucks attracts more millennials and younger generation who are in school and actually have a vision for the future in their life

[@lillyL444]

edit name I agree. Ive seen some pretty bad attitudes, maybe it’s the pay scale or management.

[@blixx87]

Lilly Wheeler yeah it’s like comparing chick fil a to Popeyes

[@AdamSmith-gs2dv]

I'm a millennial and I avoid Starbucks like the plague. I will NEVER give that wacky company any of my money

[@blixx87]

Adam Smith I was clearly referring to employees that apply there... lol either way, coffee is the most overpriced liquids in the world. I my self enjoy .20 cent cups of coffee at home

[@dennisp8520]

I don't know what your talking about man. Dunkin Donuts has plenty of people my age going to get coffee.

[@C4H9N3O2-]

As far as coffee goes the experience at dunkin is like going to mcdonalds for a burger. Biggest problem is inconsistency. From the employees to the coffee. Sometimes fast service sometimes slow, sometimes friendly employees sometimes incredibly rude, sometimes coffee made right sometimes made terribly. No matter what starbucks I go to its always the same and its always good.

[@johnpooley7562]

The image you show is of Quincy Market, which is in Boston, not Quincy Massachusetts

[@caitlynlandry822]

Yeah came here to say this. It’s like someone googled “Quincy” and used the first result in this video. 😒

[@Laudanum-gq3bl]

And it’s not how “Quincy” is pronounced. It’s more like “quinzee”.

[@johnc1913]

It’s a shame they aren’t including customer service as part of their new business plan. My worst customer experiences occurred at three of their locations and yet they still disregard my input after attempting to contact them through the proper channels. Shame

[@kratosthemagnificent2823]

Dunkin can give Buffalo Wild Wings a run for their money with bad service.

[@ChickensAndGardening]

I've not seen bad service at the dozens of Dunkins I've been to. One time someone served me a full caf coffee drink, when I said "decaf" and double-checked as they handed me the drink. I was buzzing into the stratosphere; I can't handle full caf. I complained on their customer support line, and they sent me an apology along with $10 or $15 worth of coupons.

[@charlesgreene2526]

I hate ducan

[@omaryrodriguez]

Yes service and consistency is why I only go when there are no other choices around.

[@lolhi3105]

I always order on the go because the dunkin workers always mess up my order when I am in person it’s like they can’t hear.Thats why I order on the go because at least they can read like🤷‍♂️

[@erenmademewritethis9833]

Why am I watching this , I live in north Africa and we don't even have dunkin lol

[@quixomega]

Dunkin doesn't even have locations in Canada.

[@jesseengebretson4787]

Time for you to open your first coffee and pastry shop ;)

[@habibbialikafe339]

just wait my friend. maybe u can open the first one and start a franchise and become rich! If not, someone else will do it... maybe me!

[@rigaycpa]

@1:48 Says DD started in Quincy Mass, but shows a picture of Quincy Marketplace which is in Boston. They are about 11 miles between them.

[@jzk2020]

oh wow, stop the presses, someone call Donald Trump - the president must demand they shut down this fake news channel. -Who the hell cares?

[@rigaycpa]

@@jzk2020 Obviously you CARE since you made such a rude comment about it, no one said it was fake news, just an honest mistake like you are. Grow up and be nice.

[@dscndd]

I’ll just make my own coffee at home for $0.20 per cup

[@EliteFlight]

Okay Graham Stephan

[@NFLYoungBoy223]

E l i t e F l i g h t that’s exactly what I was gon say

[@goldkiller1324]

You want to make me coffee in the morning

[@boysteacher3818]

How romantic

[@calisahardy4845]

And then splurge for the creamer.

[@dimarisdm]

I love Dunkin doughnuts. Great price for food and coffee. Sometimes I just want to go to Starbucks and get my favorite coffee. Starbucks coffee anywhere I go is always consistent and customer service is amazing. DD need to get more training trough out their stores to be better at customer service and consistency. Also agree with some of the comments about them needing some comfortable seating to make it a good hangout spot.

[@genxx2724]

People camping out at the tables for hours doesn’t make money. They need people to make a purchase and leave soon.

[@shanefletcher5359]

I want two espresso shots 3 Carmel swirls two mocha reg cream and sugar .....i want 3 creams 5 sugars ......i want a latte with almond milk 3 Carmel swirls ..........this is why the lines are long .....and certain. Customers think we need to go comic book style and speed along...........people really do under value us as employees ........

[@InDisskyS131]

LoL, I can imagine some of these cretins that come in nowadays. I've been out of the states for 16 years but will be there on the 16th. I will make it nice and easy for the worker. Give me a cup of drip coffee and a couple dozen assorted donuts. Man, I remember the days when Dunkin made the donuts in store. You sat at the bar and watched them make them while you drank your coffee and had normal conversation with other customers and staff.

[@marcosvalcarcel552]

In Spain Donuts was already a trademark so here we have Dunkin' Coffee

[@Duke00x]

My friends and I started calling him dunkin coffee back in the early 2000's after one of them couldn't get donuts after 8 to 10 am everyday for like a month.

[@masterb5683]

Been a Starbucks loyalist for many years now. But trying Dunkin's coffee surprised me. It's not only better but it even cost significantly less.

[@user-jz4wc7fs2h]

Wow you’re an amazing person you’ve helped out a multi mil company to go further while you get no pens. I love it

[@lisalu910]

That's not surprising at all! Even McDonald's has better coffee than Starbucks (if you like plain coffee, like I do) and it's only $1!

[@masterb5683]

@@lisalu910 agreed. McDonald’s serves good coffee too 😃

[@AlexPotvin]

"in the 8th grade" The tone shift lmao

[@RivkahSong]

I know, right? So much shade and salt being thrown around. 🤣

[@amandacartier2280]

I actually work at one of the next generation stores in my area, it's pretty cool. I like the people who work there. While it's super ambitious, I think if they can hit all their marks, and a couple others they're missing, I think Dunkin' will be successful.

[@GlendonPerkinsgp]

I recently spent 6 months in Maine where Dunkin is everywhere and Starbucks is scarce. The issue I had with Dunkin was the service. Every Dunkin I went seemed to be employed with people who just couldn’t be bothered. Thankfully, there were plenty of Tim Horton’s in Maine, which turned to my preferred choice. Too bad neither Dunkin or Tim Horton’s are found in Wyoming. So we’re stuck with Starbucks.

[@monicaf4224]

I love Dunkin’ 🍩 and now they have the beyond sausage sandwich 🥪 Soooo good!

[@GTSN38]

Disgusting , you're eating a turd made of chemicals

[@Alanitoo]

@@GTSN38 Everything is made out of "chemicals" even water. get lost.

[@sebyvd2100]

Hey guys no stop being mean

[@imnotmark3053]

Dunkin’ Donuts reminds me of my childhood

[@andreajasyl2655]

I would go there if their environment and exterior was more cafe-like and cozy. That’s why students go to Starbucks, not for the coffee but for the cozy environment.

[@ironman2326]

All it takes is a video like this to make me crave another cup ☕, even if it's late afternoon.

[@pedrogomez5835]

Iron man I’m craving a cup and its currently 2:39 AM :(

[@ironman2326]

@@pedrogomez5835 The quicker you get to sleep, the quicker you can wake up and brew some😃

[@ironman2326]

@AC Mitchell Must be.

[@ironman2326]

@Liam It was a joke, man. No I'm not literally addicted to caffeine.

[@ironman2326]

@Liam Lol gotcha. Sorry, some people on hear try to call people out for stuff just to argue.

[@trex1448]

DD needs to increase quality of service, food, coffee, employees, brand image, etc. IF they do, and that a big 'if', they can definitely overtake Starbucks. DD has better coffee but SB has the brand, service, infrastructure, corporate culture to get people to spend $5 for coffee.

[@fightsports66]

DD is not trying to charge $5 for coffee. I think these two chains are not going after the same demographic. Starbucks seems to me to be for a more affluent customer who wants to sit and hangout in the place for a while. DD seems to be more of an every man type place. DD also seems more interested in the guy rushing to work and grabbing coffee.

[@1javixD]

I agree

[@1javixD]

@@fightsports66 I also agree.

[@1javixD]

@@fightsports66 the thing is that people are willing to pay 5 dollars for Starbucks because they deem it worth it. I’m sure dd would charge people 5 for a coffee if they could but they can’t cuz people wouldn’t pay that much for dd

[@fightsports66]

@@1javixD Not necessarily. Some businesses have a business model of a lower price bringing in more volume. Remember the old saturday night live skit with John Belushi yelling to his staff "cheeburger, cheeburger". The greek run diners in NYC really were like that back then. They looked at the cost of producing the burger and charged a price just above that.

[@cruzada07]

The First Step Dunkin should do first is to hire an employee that doesn't know how to spell a name

[@rimmka29]

john hand lol

[@cheinei]

Dunkin has the best coffee if you're actually drinking it for the caffeine effect. A double esspresso feels like cocaine. Lol Starbucks is better for flavors. They make the best corporate frappuccinos.

[@YeshuaKingMessiah]

SBs frappes should be outlawed. CRANK! Its sooooooooo goodI I could drink 2, every single freaking day.

[@Five0h_Fin]

Most Starbucks frappuccinos don't contain coffee.

[@EliteFlight]

@@Five0h_Fin That's not true.

[@EliteFlight]

Starbucks invented and trademarked "frappuccinos".

[@Five0h_Fin]

E l i t e F l i g h t lmao that’s why I said MOST not ALL

[@nawaf5879]

Dunkin’ Donuts is the best💯 I hope they improve the services and,menu in Saudi Arabia. 🇸🇦

[@dirkcurritzki9585]

You guys are too rich to be Dunkin's target market LOL

[@M.S.1.5]

@@dirkcurritzki9585 that's actually one more reason why Dunkin should improve... Saudis have Money to spend which dunkin need to get before Starbucks

[@contineus999hungry]

Dirk Curritzki some people are just so rich, they don’t mind stopping by a coffee place every day paying 6$.

[@nawaf5879]

Dirk Curritzki who told you, we are rich! some people are, the most are normal like any countries. sometimes I feel lucky when I catch the offers from Dunkin😂

[@contineus999hungry]

Nawaf 187 how do you get offers?

[@victorph1826]

I can buy 3 coffees for my friends at the same price of one coffee in starbucks

[@CH-vd6gf]

We only have one dunkin in my town and the customer service is horrible. Like even the manager is openly rude to customers.

[@GTSN38]

Maybe you're rude. Maybe be nicer to the only Dunkin in your town, they're probably very busy. If that doesn't work, make your own coffee

[@dianytraok1484]

I never drink coffee from Dunkin Donuts... Just want their donuts, take it home and enjoying my donuts while watching TV

[@OkieFarming]

By me, Starbucks (mistake#1)bought a corner lot next door to Dunkin donuts in the same strip center. (mistake#2) they blocked off access to the Dunkin Donuts parking lot, which backfired big time. Drivers can only get into Starbucks by driving north or east. Dunkin Donuts entry is further down and can access all four ways. Dunkin was smart and seen what was coming while Starbucks was building their store, Dunkin streamlined their drive-thru. Long story short anyone trying to get to Starbucks from the parking lot end up in Dunkins drive-thru

[@Stonecones]

Blind test from 7 years ago placed Starbucks at worst and dunking donuts at the top so nothing new really, there coffee is just better by alot.

[@vivianagonzalez9519]

And it's cheaper

[@vivianagonzalez9519]

I still go to Starbucks but it's not everyday. I go to dunkin more bc it's cheaper and I can afford it

[@chocolatewheelchair]

Alot isn’t a word. It’s a lot.

[@AmbientMorality]

@@chocolatewheelchair The alot is better than you at everything.

[@benk513]

I disagree.

[@craigandamandadutterer3171]

"Time to make the donuts" is a classic..why change the name? You're not fooling us...

[@adolfdrippler243]

@NibiruLives I mean it is kind of smart business wise if you think about it. Short, simple name is usually a success for large recognizable companies e.g Apple, Google, Microsoft, Amazon, McDonald's, etc.

[@GTSN38]

I don't think they've made their own donuts since the 1980s

[@Santoshkumar-ch8ok]

I question myself everytime I go get coffee at Starbucks as to what's the motivation for me to do when most the time the coffee is just "meh". Well, the answer is the overall experience and the way I feel about the time I spend there. May be its just me but I never left starbucks feeling bad or disappointed about the service. The crowd that starbucks attracts is also great, that makes the whole experience of taking a trip to SBUX a pleasant one. It's difficult for other coffee shops to create a similar atmosphere.

[@1javixD]

U wanna know why you feel like that after you leave Starbucks? It’s their baristas. They let a lot of things slide which makes their baristas happier. A happier slave... I mean employee, a better experience that is given to the customer. Starbucks is smart.

[@1javixD]

Tip yo barista.

[@eddysaidtht]

Dunkin Donuts coffee is waaaayyyyyy better!

[@boygenius538_8]

The edge dunkin has over Starbucks is food not coffee.

[@commentsurfer8507]

I love their donuts and sandwiches.

[@kylea.9830]

I manage a dunkin, and I can 100% say this is accurate. We have many customers that like dunkin coffee more, but also a good portion literally walk in with a Starbucks cup and buy a sandwich and donut.

[@daddymo7387]

that won't last long. Starbucks is bringing food to their menu as well

[@GTSN38]

They better lower prices

[@argent1798]

At 1:47, that is not Quincy, MA. It's Quincy Market in Boston, MA.

[@bukgukbear]

It seems like Dunkin’ is becoming the US version of Horton’s

[@aaronwhite02]

It seems like Horton's is becoming the Canadian version of Dunkin'

[@adolfdrippler243]

Oh it's a Canadian thing. I'm wondering who the hell is Horton.

[@GTSN38]

Horton hears a who

[@pizz3pizza]

It’s the other way around since Dunkin was established first then Hortons

[@mattycooldude6462]

Dunkin’ Donuts is overrated. Their coffee is not that good in my opinion.

[@vincentgrimaldi3652]

Narrator: "Dunkin got it's start here, in Quincy Mass" Shows: Pic of Quincy Market in Boston LOL

[@skyMcWeeds]

I was a Dunkin' Donuts kid before, fast forward to today I may enjoy the occassional coffee at Starbucks but my everyday pick will always be Dunkin' especially for breakfast and afterwork, a donut and coffee are perfect together.

[@NPAMike]

They got great breakfast options at reasonable prices but Starbucks has some more options across the board.

[@alfredoalcantar8691]

NPAMike expensive selection

[@moe_lester2628]

Alfredo Alcantar still people are willing to buy

[@jocarnahan4521]

Had a French vanilla iced coffee & a 2 for $2 wrap this morning at DD! Yum! Iced coffee for bfast or a snack anytime of day the Dunkin’ way! 👍🏻

[@kittymcmeowmeow1]

Yum my regular, and if it's happy hour it's not even $3

[@QuaimeVLee]

At 1:49 your narrator/reporter said, "Dunkin' got its start here, in Quincy, MA," as the video showed Quincy Market, which is in Downtown Boston and about 10 miles north of Quincy. 😂

[@Rachelcoffeee]

when I walk into a dunkin... I'm pretty sure the've never made my drink right...

[@mitchellroberts7954]

Sounds like you don't know what you want. I go to dunkin every other day and over the last 10 years my coffee has only been made wrong maybe 1 time per year.

[@charismatickilljoy1775]

Rachelle probably cause you order it wrong

[@dhuhoossman3839]

Rachelle maybe you order something impractical and too much

[@ChickensAndGardening]

@@dhuhoossman3839 My kid works at a McDonald's and about 20% of customers change their mind by the time they get to the pickup window. "I ordered an iced, not a hot coffee!!!!" and she has to just apologize and make them a new drink. Idiots. I imagine "Rachelle" is one of these types of customers.

[@uaenaonce8231]

@@ChickensAndGardening 53 people liked this so you're calling 53 people idiots basically.

[@NikonChicFL]

It’s like a hit or miss with their coffee. All depends on when the coffee was made and if it was left too long on the hot plate (sometimes has that burnt taste). But still would get Dunkin over Starblocks.

[@ekfliu]

Starbucks coffee taste permanently burned, am I drink charcoal or coffee?

[@aether3a641]

@@ekfliu from a SB barista...yeah

[@NikonChicFL]

ekfliu too true!

[@shoutit20]

Yep. At the first one I worked at we threw out the coffee every 20-25 minutes no matter what. The one I'm at now it could sit for like 2 hours& we'd still use it...... (honestly I think that's why I don't like the hot coffee anymore)

[@NikonChicFL]

MidnightMystical dang

[@patveldon6843]

I love Starbucks, not just the coffee but they treat their employees well and I am all about supporting that.

[@ellenmarch3095]

Have you ever worked there? Define "well", please. My experience was just lip service and machiavellian bs when it actually counted.

[@mkb5984]

...Nah

[@garfield1245]

@@ellenmarch3095 that sounds more like it!

[@eloinaseguro5230]

ARE YOU THE OWNER???

[@stevenf5902]

Bro.. Starbucks coffee tastes like watery stool and battery acid..

[@toonman361]

I have a Dunkin card and love the ice coffee when mixed right. I almost always use the drive thru. However, I have experienced the store computer "off line" several times and a general inconsistency in the coffee taste at different locations. Without a computer to connect to, I cannot use my mobile app to order. The inconsistent taste has driven me to a competitor (Mc) which has the same taste with every cup. I'd say these are two areas needing improvement.

[@havenkelley885]

I actually love Dunkin coffee it's the only place I go anymore , I think their coffee tastes better and is 1/2 the price.

[@samanthatilley2420]

I love Dunkin but I love their tea. We need more tea choices to. Maybe international teas. 🤷‍♀️.

[@hurtspublishing3906]

Yass they got good tea

[@mho...]

*Good Luck Dunkin'* i never liked the taste of coffee, but look at those donuts ;)

[@tonkzilla]

I miss when their donuts tasted good and fresh, it's a shame they lost their focus on them.

[@stephensepan291]

thank you!

[@alexanderconcepcion803]

@tonkzilla I used to buy a box of donuts at 7am every Monday to bring with me to work. The just baked smell and taste of those donuts got us through the week. However, the donuts just taste stale nowadays.

[@angeloreyes357]

Dunkin black coffee no sugar w/ 1pc boston creme..thats it..always a treat for a day.

[@yabkakundi9065]

these clips are so useful for me as a finance student.

[@biibris9950]

Can help me with business plan

[@BjornUltimatum]

I don't know... There's zero mermaids on Dunkin's cups. Seems a little sketch to me.

[@ginabindari5184]

Fun Fact- the mermaid is actually the "siren" from the Odyssey. The sirens were used to lure men and these men would hear the songs of the "beautiful" women and sail ashore and when they would get there, the women were monsters and these people would be shipwrecked. Basically, they would lure men to their death...

[@1javixD]

They used to have double ds but now they don’t even have that. They do have the D

[@shelly4107]

1:50 That’s not Quincy, MA… it’s Quincy Market in Boston, MA.

[@AndyFahey]

This goes some way to explaining why most Americans are on the large side. All that sugar!

[@wsk5nwytscnkfsu]

Andy Fahey if dunkin starts making “healthy donuts” (using almond/coconut flours and healthy sugar alternatives like monkfruit) a significant part of their menu, they’ll have a real shot at success.

[@wsk5nwytscnkfsu]

Green Giant lol certainly can’t argue with that but you know what i mean. Clearly Dunkin doesn’t believe that the future of their current business(donuts) is not as bright as a new rising business (coffee) so I’m suggesting another new area, an extension of their current business, that they can expand to.

[@YeshuaKingMessiah]

Heck yeah

[@kittymcmeowmeow1]

@@wsk5nwytscnkfsu that starts making things really sketchy for people with nut allergies, though. Especially because dunkin employees most likely aren't trained in avoiding cross contamination between donuts

[@wsk5nwytscnkfsu]

Djxjxhxh Hzjsjsjssb i was merely suggesting a business direction as healthy food, specifically keto-inspired diet and food, is a major trend right now. Personally, I rarely eat donuts (though i like it when i do) and exercise regularly.

[@Burps___]

Unlike Krispy Kreme, the majority of #Dunkin (Donuts) locations do not make the donuts on site, but rather truck in their mass produced donuts. Freshness takes a hit, especially as the day goes on given their open donut storage philosophy. #fact

[@robynkahle7240]

Cool One stale and bland

[@timpope9384]

They come in fresh every morning and after the store runs out they bake them in store

[@genxx2724]

@@timpope9384 The store near me runs out and that’s it for the day. Now I know why. They don’t make them there, they just get delivered in the morning. Donuts are deep fried, not baked, although the term used in a commercial setting is “bake.” The dough has to be prepared, has to rise in a proof box, be shaped into donuts, and allowed to rise again, before being fried and then glazed or iced. It’s a multi-hour schedule and can’t be done as needed when the store runs out.

[@Hungry_Hufflepuff_]

I love dunkin, recently tried their new chocolate caramel cold brew, and it was amazing! I have a dunkin within walking distance from my middle school, and one of the best things is going with your group of friends(and maybe a parent or two) and go to dunkin and have a great time. Love getting a donut with a hole and puttting it on the straw or a cold drink, although I have a soft spot for the Boston cream. Can we talk about the original dunkin and how cool it is? I went their, just near Boston, and it’s incredible in there with great photo ops. I live in a Starbucks kcup household, and am slowly convincing them to buy me dunkin chocolate caramel turtle coffee pods.

[@johnny3d962]

I've been drinkin dunkin coffee for the last few years, it's great coffee. I guess now the price is going to go up to complete with Starbucks.

[@monana7591]

I love Dunkin coffee! Starbucks coffee tastes burned.

[@spaceoutmisfit1738]

true

[@moviedude22]

scorched and yet the lines are out door. go figure

[@AmazingJayB51]

Dunkin’ is watery, so go figure. 🤷🏽‍♂️

[@IqraKhan-vc7lo]

Dunkin coffee is disgusting...I work there. At least starbucks tastes like coffee

[@gennmagick]

dunkin coffee is water u guess shouldnt be drinking coffee if you want water down coffeee

[@andisetiawansingaraja]

7:17 is the Starbuck in Keywest, been there many times, especially into the CVS just across the street.

[@fluffyragexxxxx4293]

I love how everyone in the comments loves Dunkin’ better and so do I 👍

[@holaitsjon9323]

I’m a 5-year Starbucks barista and can honestly say homemade coffee is truly the best because you know exactly how you want it. I did get the chance to taste DD last year and can say that it really does taste cheaper (which it is).

[@mikemike-xc3ls]

Hahaha

[@mkhuddy2012]

Dunkin started in Quincy, Massachusetts as the voiceover said. The image shown was of Quincy Market which is located in downtown Boston (next to Fanueil Hall).

[@joriboeckman7198]

The donuts have gone to crap now. They taste days old. We get fresher doughnuts now at gas stations.

[@60NXNP09]

Right! Their donuts taste like cardboard!

[@1javixD]

Omg ahaha 🤣 I have had better donuts at a gas station. Lmao what a joke.

[@joriboeckman7198]

A cake pop at Starbucks is better than the dry cardboard DD serves with their bitter coffee.

[@itsjustronda6055]

I mean Starbucks taste like sugar and water , SO ........

[@gigi9467]

It’s Ronda if they are trying to copy starbucks its gonna be pretty stupid

[@dlrsnate5100]

That’s a lie

[@gigi9467]

DLRS Nate whats a lie?

[@itsjustronda6055]

Jesus H Medrano yep

[@itsjustronda6055]

DLRS Nate what’s a lie ?

[@chrishansensbabymama]

Coming from an ex Starbucks barista, I can tell you that there isn't that much training that goes into making the drinks that you'd think there was. A lot of co workers used to wing it, and it would be an overpowering flavor with a minimum amount of something else to make up for that. I would constantly ask how to make the drinks properly and the bosses would sit back and yell at us more than train us. We were trained (and this still happens to this day) to NEVER close the window! Always be friendly to the customer and they are "always" right! Ever wonder why the baristas are so nice? I was trained to be nice even if there was conflict. That turned toxic and I couldn't take everything that happened, having to do with customers who purposely knew this to start something and with the anti-maskers and COVID-19, not being respectful with social distancing and constantly touching my hands without wearing a mask. All of that happened when COVID-19 first hit, and since then customers don't have to wear a mask in the drive thru. That's how it worked sadly, and sometimes you'd get more milk and less flavor in your drinks but somehow they all still collided to taste relatively the same every time. Also, when you order a tea you get 1/2 water unless you specifically ask for no water! You are getting CHEAPED out, and no one thinks to ask questions because well... Starbucks is notoriously expensive so you think you're getting quality. Starbucks is also expensive because of the beans, where they claim they're "ethically sourced". In reality, they're never ethically sourced from all of the under paid foreigners who harvest the beans and such. Quite a bit of it's unethical processes are hidden underground, and although they have more flavors of things and more customizable than Dunkin, I can guarantee Dunkin is definitely more ethical and cheaper. I never went to Dunkin and only Starbucks for coffee even before I used to work there. Dunkin has so many menu options and it was so surprising to discover that! If you're reading this all the way until the end, thanks for taking the time to read my comment! If you wanna know how to make any DIY drinks at home that are on the Starbucks menu, or wanna know what ingredients and specific flavors go into their drinks HMU! I got you 🙏😎😎💅🤣

[@mikezerker6925]

I love Dunkin coffee! Starbucks tastes like they use sweaty gym socks for filters for brewing their coffee!

[@angelang21]

exactly! starbucks coffee after taste is horrible.

[@aresmurphy436]

Oh really? If their products tastes horrible it wouldnt be succesful as of now. If their products are horrible CELEBRITIES, INFLUENCERS, BUSINESSMANS, and ARTISTS wouldnt buy it sooooo...

[@mikezerker6925]

Ares Murphy your taste buds are dead

[@aresmurphy436]

@@mikezerker6925 I didnt put myself on it oops

[@amandacartier2280]

@@aresmurphy436 I don't think most of their profit is in straight coffee, i think it's in espresso and the specialty drinks... Out of all the people I know who go to Starbucks, including myself, I know one person who orders any kind of brewed coffee.. Besides, Starbucks is popular with younger people, where as Dunkin' is popular with older people cuz they like coffee, not a heck ton of milk and sugar with the memory of caffeine tossed in for fun.

[@veerv0525]

They stopped trying with donuts because they had no chance against Krispy Kreme😂

[@romiarkan450]

Dunkin's donuts are hella heavy. Too much butter. Makes me feel nausea after just one piece.

[@1javixD]

Lmao sad. May be if they chose to categorize themselves as donuts they should’ve put the same effort that krispe Kreme does.

[@RTDice11]

Dunkin: Worse coffee than Starbucks, worse donuts than Krispy Kreme, and there's still a dozen of them around my house.

[@sg8888888]

By 1963, when they’ve 100 stores, I was still in my diapers at 10. Damned.

[@triggerfish9967]

"Customers can now engage with our crews & learn about our products." Really?

[@eshaliqbal75]

I’m in love with dunkin

[@daphnegermain4614]

In the part of Canada where I live, all Dunkin’ closed years ago. It’s Tim Horton that rules the game. There is some Starbucks thought