Why I Am Done Buying Flex Tools!

[@oaguilarm]

I am very happy with the flex tools I bought, and use every day, for my jobs. I understand that as it has happened also with other brands and products, a produced lot might have had an issue that needs to be taken care of. If Flex takes care of it, honors warranties, and continues to bring us innovation, cool features, and powerful tools, I am happy with them. I just wish they would give us more variety of tools. And, if it is a design flaw, that you have found, of a first generation tool, I would not consider them a trash brand. Even SpaceX rockets have been improving generation after generation. I have faith in Flex and want them to be around for many years. Dewalt, Milwawkee, Makita have been in the market for longer, I wonder how theirnfirst generation products would compare against their latest ones, in performance and durability.

[@oscarlopez2041]

all my flex tools works great, I'm so happy with them.

[@rotrejo2667]

I called them about 2 of my 5ah batteries going bad and they sent 2 more no hassle. Love the tools and batteries.

[@ToolswithSoAlz]

Awesome

[@gabrielrocha560]

My flex tools have been great I’m a general and use them with contentment 😊

[@acidforblood]

2 things that are important to me when investing in power tools specifically. 1. Availability (Can I buy this tool in various different stores in my area if I don't want to buy online). 2. Reliability (Will this tool get the job done long term without issues). The tools don't need to win races performance wise to get the job done either if it breaks in the process of doing so. Milwaukee, Dewalt and Makita are my go to 3 tool brands because they meet the 2 criteria I just mentioned. Ryobi has a few good tools for DIY that I don't mind either. I'm not a fanboy of either brand and I like options. Its a shame Flex failed both criteria. I like success stories when it comes to tools. I want companies to keep making better tools and learning from their past mistakes. Thats my 2 cents.

[@Fictitious_Character]

Flex is a bit of an oddity for me. I love their tripod light and fan. Their quick eject impact is too bulky, but mine isn't underpowered. Flex wanted to take on milwaukee, so their primary focus seems to be on power versus both power and ergos. That's why their hand tools feel clunky to me. Their table saw looks good to me though, being dual powered. Their 18g brad nailer also looks pretty good to me, but I've got the m18 fuel 18g, so not a tool I'm planning on replacing anytime soon.

[@ferndogg84]

I know my 2 cents probably won’t add much but I think it’s important to mention. I am on the Flex platform since launch and have had some problems with the tools but nothing to send home about. Any issues I have had they sent me out a replacement. The part that I feel like is important to mention that we usually see comparisons of a Gen 1 tool going against Gen 4 Milwaukee and newest model Dewalt. I understand it’s easy to compare current models but again this is a learning experience for Flex and if they weren’t listening to their customers feed back they wouldn’t have recalled the batteries. So I think down the road they will be even better, so forgive me if I don’t write them off for their Gen 1 impact driver.

[@ToolswithSoAlz]

If there is a down the road, I hope you're right

[@ferndogg84]

@@ToolswithSoAlz I feel like there will be, but companies still need to sell units to make more products and improvements. Money can’t just come out of nowhere. I think it’s important to not just judge a product based on their impact. I can also absolutely agree with everyone that Flex’s marketing is absolute trash. I had to find out that they were coming out with a stapler and a framing nailer from a promotional booth that had the images on it.

[@ToolswithSoAlz]

@ferndogg84 Lowe's made them remove all of their full size combo kits, battery issues, and then told Flex they will only be focusing on their compact series of tools. Sales haven't been going well for Flex. They let go of all their in store reps as well. I have serious concerns

[@ferndogg84]

@@ToolswithSoAlz I did talk to my friend who works at Lowe’s and he mentioned that Flex did the recall on the combo kits that had the old batteries. Which makes sense since the new batteries have a plastic protector for the thermagel they have around the batteries (a lot of people thought they used cheap batteries which were leaking but was actually quite the opposite and not the case). I will say I have always been let down by Lowe’s and the lack of training and brand knowledge. I will have to check with my friend about Lowes only opting to carry the compact line. Hopefully it’s just a money shift that they are doing within the company to focus on social media presence and R&D instead of a in person events

[@marisgrislins4212]

I just switched to it from Milwaukee, weird at first but drill drive , super impressed. I work with metal and i burned trough hand full of milwaukee fuels …. So far pretty good 👍

[@fredhardchoc8388]

Return the tool and try again. You maybe just got a lemon to be fair. And no I dont have any Flex tools

[@ToolswithSoAlz]

I've broken half of them. I know I broke the anvil on this one. You can hear it

[@Mixwell1983]

Fpr what it's worth I work at Lowe's and noticed a lot of the Flex tools missing from the display location. Asked a coworker in the tools dept and he had a list of "stop sale" Flex items.. guessing a bunch of recalled shit

[@ToolswithSoAlz]

Lowe's is going to focus on the compact line from Flex and sent the majority of other sets back

[@josuevaldez6099]

Same at my store

[@gregoriodecker2692]

I don't even look at tools at menards.. and i just moved to Michigan and menards is the closest to me.. right across from ace.. the other main 2 are 7 miles further..i still go to lowes for Ego and home depot for ridgid..HD screwed the pooch letting Ego go.. menards.. has a terrible tool section

[@ProxyFinal]

The flex impact driver is a known problem. Same reason why I don’t use it as much because it seems to protect itself from overheating in long uses. Even the flex circular saw has that issue

[@ToolswithSoAlz]

This wasn't heat, this was cold

[@ProxyFinal]

@@ToolswithSoAlz yea, I noticed. This also explains the inconsistencies, but I feel this is not exclusive to the impact driver.

[@ToolswithSoAlz]

I broke the drill and now the impact driver.

[@joaquinchan9936]

Now, take this as a rumor only....I heard Flex is actually thinking about bringing a 12v line to the States. They already have that line up outside of America under a different brand @@ToolswithSoAlz

[@truthmatters6719]

​@@ToolswithSoAlzhow did they break though? Just by using them? If so, it is not a brand that can withstand the test of time apparently.

[@davidgearardo1788]

I have all Dewalt tools, but i’m no fan boy, I would buy Milwaukee if I wasn’t already in the Dewalt ecosystem, I have so many batteries that it’s just so prohibitive , that’s how they get ya, on any platform you kind of stick with what you can power. maybe one day i’ll have a garage sale lol but for now I see no reason, been doing my job for years with Dewalt, but I don’t claim them to be “better” than other brands.

[@ToolswithSoAlz]

That's how you're supposed to be. In the end, it doesn't matter. If the tools work for you, then they work for you.

[@MladenSolaja]

Well, I used my Flex impact (same model) today for the first time in real world use (disassembled a conveyor system with a thousand 13mm bolts) and it was a damn pleasure to use. And sounds like a formula 1 car to boot. If it ever fails, I have a lifetime warranty. It kind of sounds like maybe you beat the shit out of your tools?

[@ToolswithSoAlz]

Did you see any other brand have an issue with the tests or break? Nope, just the Flex.

[@MladenSolaja]

@@ToolswithSoAlz So, what did Flex say?

[@ToolswithSoAlz]

Flex is replacing the impact driver; which is great. They refused to give me a comment about the weather causing the tool to break or about their battery recall.

[@MladenSolaja]

@@ToolswithSoAlz Interesting. If you don’t have to return the original one you should open it and see if you can tell what exactly is malfunctioning. Or have someone else do it. Make a video out of it. As for the battery “recall” there was nothing wrong with the cells or electronics, it was just a cosmetic issue which is probably why they didn’t use the term recall. People hear that word and they think danger. There are still videos up saying Flex batteries leaking Black Death or some stupid nonsense of that sort.

[@ToolswithSoAlz]

@MladenSolaja I'm pretty sure I know where it broke and I'll be opening it up to confirm at some point

[@Bloodmoon1985]

Very surprising results to say the least. Just out of curiosity…I wonder how Kobalt tools would fair under those cold conditions? Since they’re made by the same manufacturer

[@ToolswithSoAlz]

Idk

[@nationlessnationalist]

Sad about flex. Always like more competition but inconsistency with tools just like workers is a big no no.

[@ToolswithSoAlz]

I agree with you. I hate it

[@baseballdude8491]

Lowes should dump Flex and increase Metabo HPT fuller line as they are fully stocked with tblheir nailers and fasteners

[@ToolswithSoAlz]

I'm not sure Lowe's is keeping either

[@WillBlock-n9j]

LOwes is terrible about marketing, product awareness and has too many colors and discombobulated-however I love their true clearance deals-lots of Metabo HPT and Bosch tools at riduculous process for me to outfit my construction crews

[@WillBlock-n9j]

They have to keep Metabo HPT nailers and fasteners as its more than half of their tools sales

[@WillBlock-n9j]

In the West every job site still rocking the Hitachi/MHPT nailers-we still have two 20+yr old Hitchi's pounding out houses

[@Ffoo_ffighter]

​@@WillBlock-n9jMilwaukee would fail at Lowe's. Lowe's is part of the problem.

[@AlbertoMtz560]

So in your opinion wich one is the best brand? I mean in general

[@ToolswithSoAlz]

Depends on what you need to do

[@trippleHelixV2]

Love tools and tactics. So glad I found you both!

[@ToolswithSoAlz]

He's a good guy

[@Suplexcityme316]

Lowes is awful, the board/CEO change their minds weekly on what stores to close, I can't imagine those nimrods figuring out a Power Took brand to back. They screwed Milwaukee years ago, that's how bad Lowes is. HD gets customer traffic just because of Milwaukee yet Lowes won't fix their mistake. I don't hate Makita, but they're at a disadvantage not being part of a large conglomerate like Milwaukee and DeWalt are.

[@dragendorff7090]

Damn, I just purchased some Flex. Your last videos, as well as other channels, made me interested.

[@ToolswithSoAlz]

They're good and I was shocked/angry when this happened. As soon as it did I had to let people know.

[@dragendorff7090]

@@ToolswithSoAlz I appreciate that, just bad timing for me.

[@nicolasanderson]

Even Ryobi is more consistent. Not great but at least they are out there saying they are the best and then looking like a loser unless they are in the perfect conditions.

[@gsmboutiqueable]

You can love one brand, but dont talk sh** about the other no fair, flex are great tool brand.

[@ToolswithSoAlz]

Honey, I told the truth. If you were a man, you could take it, but you're a b**ch

[@JR88EDDIE]

😂😂😂😂

[@GearSpinTools]

Great Live Stream!

[@ToolswithSoAlz]

Thank you

[@denisdyotte2935]

Love the light gage of flex battery 😍

[@baseballdude8491]

Yes Metabo HPT has been the most consistent over Milwaukee(2nd best) Ridgid (3rd best), Makita 4th best dewalt(some great tools and alot if crap) Flex terrible Ryobi/Kobalt mixed bag Greenworks good except some battery issues Bosch great but terrible mktg

[@gregoriodecker2692]

Ha! I said that watching a flex video.. in all seriousness.. how does everyone put so much confidence in flex.. they were doing well and around for a long time as a company.. but pretty new as far as a known brand in power tools..i literally asked why the confidence in them when they haven't proven themselves with any longevity! Fucking knew it.

[@baseballdude8491]

We have had multi ole keaking battereris and tools and two turbo drills burn up over our jobsites

[@ToolswithSoAlz]

That's not good

[@skye1212]

Flex could be huge. But everything business wise is a mess. Promotions are horrible.

[@BrendaGraham-t6b]

People talk about how milwaukee the leader in inovatation. But thats simply not true. 😂

[@germanmerlo9694]

Si no hay calor es porque no hay potencia!!! Algo se rompió!!!!

[@BrendaGraham-t6b]

They are desperate for money cause they cant afford to lose the power tool wars and leave off the 18v for something bigger lol. Thats why they where trying to charge everyone loyaltirs to stsy on a 18v platform line and everyone left😂

[@ricksgiggle8852]

Who you talking about?

[@trippleHelixV2]

Flex should watch this…

[@ToolswithSoAlz]

It was pretty bad

[@Ffoo_ffighter]

They probably did.