Why is no one talking about this

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This Video Took 4 Takes
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[@MogulMail]

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[@Lavassin]

Nah

[@Sharkerous]

no

[@jonahplayscello]

Ew, no

[@rockinggamerdude]

I honestly don’t see the benefit serve no ads and sure no random emotes but otherwise meh

[@Foxexar]

I work for an ISP and take bill payments. I shit you not, I look out for every account that has Netflix/Disney Plus/Apple Music and make sure to let the customer know that they are paying for it. 9/10 times they had NOO clue that they were paying for it. Iv helped dozens of people cancel their stupid subscriptions. I have literally seen agents sell someone a new phone. And in the contract since they might not speak good english, they will slip in a subscription service and people will end up paying monthly for 2 subscriptions to the same service. Fuck anyone who allows this to happen. I know its not much but at least I can feel good at the end of the day knowing I fucked over a big corporation by undoing their sneaky backhanded shit.

[@cardinalityy]

I know this is literally everyone's take in the comments lmao, but Lud's take on this surprised me. He legit quotes Mang0 at 3:41 saying that this is people's chance to "get out." If people aren't sufficiently engaged with Rich Streamer's content to realize that they're unsubbed, they should spend the $5 on something other than making Rich Streamer even richer

[@Alby0]

Why is no one talking about this? Cause its a non issue, a mistake was made and Twitch has come out offering to pay to compensate for the loss, plus have reached out to those affected both streamers and viewers so people are aware they need to resubscribe if they want. Also your sponsor is all about finding and removing these kinds of payments.

[@1FrostySlime]

Having rocket money as a sponser while complaining about streamers losing money from people who won't voluntarily resub is wild.

[@haphapp7282]

Lol he’s not primarily on twitch anymore so he’s chillin

[@the_dancing_koko7663]

is rocket money bad?

[@duncanthesniper5860]

​@@the_dancing_koko7663No rocket money is good. ludwig's take is bad.

[@saucy.mp4]

Nah

[@Nabuchodonozord]

​@@the_dancing_koko7663 No, it's just stupid to complain about Xsolla unsubscribing old subs that may have gone inactive in a video sponsored by an app for unsubscribing from stuff you may not even remember you're subbed to. You can't make this up, he literally complains about doing the exact thing his sponsor does.

[@slame8242]

I generally agree with you but idk this time. Seems to me the only thing that happened was some people stopped having auto-renewal subs cuz of a glitch, and if they're still watching the streamer they'll probably resubscribe. If they stopped watching and forgot about it well it's not like the streamer is owed the five dollars anyway.

[@logistaur]

100%

[@RayvenNeverland]

twitch also payed out the month, like everything that they could do was done, bar straight up using people's cards to resub them to streamers (which would be a whole OTHER host of problems)

[@jasonschempp3766]

It’s honestly ironic that Rocket Money is sponsoring this video considering their service for cancelling unused subscriptions… to your point, anyone who is still watching would resubscribe. Anyone who isn’t, probably doesn’t “need” to be spending that $5 anyway.

[@penisboss5976]

@@RayvenNeverland twitch is even losing money from the subs being lost too, then on TOP of that they’re losing money by paying out the lost subs W twitch literally nothing else needs to be done

[@thermalx796]

Yeah they’d get hit with ads or realize they can’t use their favorite emotes

[@technetium9653]

See i think if you'd unsubscribe to a service and not realise you're unsubscribed, it's a good thing that they're no longer paying for that service, it sucks for a super minority of people who care about streaks but not about watching the actual content, and if someone purely cares about giving money to people online they could donate or subscribe to a higher tier, but for most people its good that they are no longer paying for something they dont use, that's something YOUR OWN SPONSOR advocates for

[@SumLazyShit]

While I do agree for the most part, I think the issue is more on how it is due to a fuckup that involuntarily affects people (unlike RM that prompts you to potentially make that choice yourself) and the fact that subs are a mostly predictable/stable cashflow for a lot of streamers who do it as a main livelihood, meaning that this now leaves those affected in an odd spot where a chunk of their predicted paycheck may have been unexpectedly cut out of nowhere more than couldve been originally anticipated/properly budgeted for which, for all intents and purposes regardless of the benefits you stated for the unconcerned casual consumer, is pretty unfair on their end.

[@MattBailz]

100% agree, it should ask you if you want to continue after a duration of renewal, and if a yes or confirm isn’t delivered then auto cancel.

[@18SuperSam]

I think that’s a little unfair. If you want to support a streamer you like, you should be able to do it in whatever way is most convenient to you. If you only have so much disposable income but want to support, lowest tier is perfectly fine. I don’t see why you need to be an active viewer to do so. It’s bad design to make a subscription that asks you “are you sure you want this?” That kind of thing should be up to the user, third parties like rocket money, or the government to deal with.

[@Nib_Nob-t7x]

I mean he even had an ad about this right before, I don’t get why he took that side.

[@rasmusjensen8271]

​@@18SuperSam How many creators do you like and want to pay money to support who you don't watch at least once a month?

[@BobbyCorwen42]

Super hard disagree on the stance that Twitch should pay out streamers for the whole year. I'm all for big companies taking Ls whenever possible, but at this point if people don't resub (because they don't notice, I assume), then it's because they're not watching. And if they're not watching, then why the heck would streamers still dare to ask for the subs regardless? I thought shame was still a thing.

[@penisboss5976]

Streamers out of touch, that’s why

[@Bt-cq6te]

they don't deserve the 5 dollars from viewers who aren't watching them and aren't being entertained by them anymore.

[@jmj0795]

I think your opinion on this is alot different as a streamer than a consumer. Naturally, when people forget about a service but still pay for it, its really good for the business, but not so good for the consumer. So when the business messes up like this. It benefits some of the fans. Its really good, and theyre doing what they can, they dont have to pay 1 month bonus. It feels alot like "im losing out on money because people arent resubbing to my service. Pay me more" which if any company acted like this would be met with "why do you have so much corporate greed" Edit: just read some of the other comments, very happy seeing people actually hold him accountable here, not just mindless sheep

[@TheToffen]

Ludwig being tone-deaf? Wild. Never happened before. /s

[@jmj0795]

@@TheToffen I don't watch Ludwig much

[@miracookie444]

The lack of self awareness of some streamers is astonishing. They complain because their only income is forgotten subs... wow. "Have nothing to eat and no house, I have no job pls get my forgotten subs back or I need to get a job"

[@ripandtear]

Out of touch millionaire complains to his viewers that his friends are losing money. This only benefits viewers who forgot to unsub.

[@σκοτάδι-υ7σ]

The viewers made the decision to sub, it is their problem to figure out what they are doing with that. Besides, the main problem in the video specifically was Twitch, and how they need to figure out a better solution, if you are just discussing that.

[@eldwitchx]

Listen I.. I'm normally a Ludbud yes-woman but.. this take is cold and also incredibly funny with the sponsorship. Twitch may have saved the everyday layman who works a 9 to 5 from losing money every month on a dead sub without having to pay for a Rockey Money service to do it for them. Active subs will re-sub, and there wasn't much more Twitch really could do. They shouldn't give money to make up for streamers taking advantage of everyday people who don't realize they're sinking money into someone they don't actively watch anymore. It comes off as streamer with big money defending streamer with big money while making money off consumers struggling during an economic low.

[@yogi30303]

​@ggmichaelgg didn't he literally say this is affecting legacy streamers. If yes then they're rich. And they example he gave was not a small streamer anyway.

[@LampShadeHaze]

@ggmichaelggmost streamers are rich compared to the average individual. This is also passive income, so there’s no extra work being done on the streamer’s part that is being eroded. The people who give a shit will resub, but the reality is even with notices most viewers do not care.

[@ihatemylifenot4887]

FYI you mean the take is hot if it's controversial. A cold take is something like "slavery is bad".

[@ChristinaMagma]

@@yogi30303did you watch the whole video? He says in the end it affects the smallers streamers too

[@quadsnipershot]

Yea legally if a company messes up your billing they are not allowed to reapply the payment without consent

[@LoFiAxolotl]

twitch doesn't have the payment details anyway... that is literally what xsolla is for... even if twitch wanted to they couldn't

[@Gandingas]

​@@LoFiAxolotlresubscribing without concent is fraud, what twitch wants or doesn't is irrelevant.

[@Gandingas]

@@LoFiAxolotl that's a moot point, what twitch want's or doesn't is completely irrelevant, an entity cannot resubscribe you without consent or else it's fraud

[@LoFiAxolotl]

​@@Gandingas wouldn't be fraud because you made a contract with them to pay the $5 monthly... i see you don't understand fraud... so maybe quiet on the cheap places... and before you try to tell me you didn't sign a contract which i doubt you understand what a contract is... maybe look up the minimum requirements for a contract

[@Kabj2]

@@LoFiAxolotlyeah and twitch/xsolla canceled that contract so no, it would absolutely be illegal to just put you back

[@Skolkostoitsamolet]

Nobody talking about this because this is not an issue. The only victims are the steamers who are: 1. Not poor 2. Will get their subs back immediately anyway if they are worth watching

[@Yabbamann]

@ggmichaelgg man im so glad he covered the small streamer MANGO in his video then

[@Skolkostoitsamolet]

@ggmichaelgg didn't he say explicitly in the video that the most affected streamers are the ones who started a long time ago when this payment service was the only one available? Such streamers are either rich or unsuccessful and the latter means they aren't dependent on this income.

[@AntonioGonzalez-ht5ck]

@ggmichaelggif someone is well off enough to make a commitment and living off streaming, They rich. I dont have the means to just stop everything im working toward for the stream dreams.

[@abikuneebus]

@@AntonioGonzalez-ht5ck lol this is such a dumb take. don't get me wrong, Ludwig was way off on his take here. That said, yours is just as silly. Notice how your whole argument is based around the word "I"? Imagine if my wife were pregnant and asked to be taken to the hospital because her stomach didn't feel right and I told her "honey you're fine. Last time my tummy hurt, I just had to poop!" You're argument put into a single sentence doesn't even work, as if the English language itself were trying to tell you that your experiences are _your_ experiences, and nothing more: "If *someone* is a full-time streamer then *they're* rich, because *I* don't have the means to stop everything *I'm* working towards to try to make it as a streamer." If you want I can give you some examples of how someone could be a streamer and not rich at the same time, just holler at me.

[@JoseLizarralde]

Twitch handled this perfectly to be honest. It feels greedy to prey on people who forgot to unsub. Most of the people who won't notice the unsub in a whole month, probably didn't want to be subbed. There will be some people that won't notice in that month? yeah, but i don't feel bad for them considering thousands will stop getting charged 5USD for something they don't care anymore. People who care will sooner or later resub, and possibly even donate the equivalent to "balance" out the months lost.

[@KSMinhoka]

This is a wild take, specially with that sponsor. I'd say it would be a net positive to the world if subscriptions were cancelled every 3-6 months or so to at least make these people realize they are paying monthly for something.

[@MagicCookieGaming]

I pay for a cloud service and it forces me to manually make the payment every month and I love that

[@OnslaughtHacker]

Yeah but it's his rich streamer friends that are impacted by this!

[@user-th1pv6ks5o]

Yeah, as long as they give people maybe an email about it, that is probably a good system.

[@drewskeezlol]

Okay well thats not a thing, if u purchase a subscription for something its your own responsibility to watch your finances and recognize when you need to cancel it 🤣 It’s literally in the terms of conditions when you buy the damn thing so in no way can this not be a scam against the creators, how is this chat actually so moronic

[@MagicCookieGaming]

@@drewskeezlol they're not saying it should be standard, but if it were standard it'd be beneficial to most people who have multiple and want to choose to renew them

[@pandacrafty]

Kind of a funny story to run with this sponsor, the only risk of the subs not returning is if they were just run off blind inertia which this sponsor is specifically supposed to stop.

[@Nabuchodonozord]

Yeah, Ludwig should make a video about this guy. Clearly promoting Rocket Money will only result in the streamers losing even more money. Who's gonna compensate them for those old subs that won't renew for an entire year?

[@highdefinition450]

​@@Nabuchodonozordmogul mail is going down fr

[@lilastroneer]

@@NabuchodonozordI can’t believe this Mogul Mail guy is trying to lose streamers hard earned money by canceling the subscription of people who forgot they were still paying for the subscription

[@Elvesflame]

Well, that wasn't what Lud's concern was. Basically, he's concerned that the loss to some streamers will be much more than 1 month because not everyone will know they were involuntarily unsubbed until who knows how many months later; notably those who don't realize within 1 month will also lose their streaks which damages customer trust in subscriptions. The whole "we need to continue accidental recurring subs" argument seems to just be something y'all are assuming he meant because of the sponsor. So the really funny story here is y'all's confirmation bias.

[@pandacrafty]

@@Elvesflame If just one person had a sub canceled that was a reoccurring payment they didn't know about then that's worth more than every sub streak on the website. fuck customer trust, why should any of us care about that? That's twitches job, not the users.

[@hellothere2880]

bit odd to have a sponser talking about getting rid of your dead subscriptions, and then talking about all of the money lost from not charging dead subscribers anymore. If someone gets unsubscribed and doesn't notice for the year, or multiple years you mentioned, chances are they don't really care about being subscribed anyway

[@criticaltipper7699]

All the assumptions that the subscribers lost are dead subscribers is so insane to me

[@kas3700]

@@davidemeo7481 or like me you watch the streamers vods because your timezones are different...

[@hellothere2880]

@@criticaltipper7699 sure is a good thing that's not the assumption I made then

[@highdefinition450]

​@@criticaltipper7699it's not but the active subscribers can easily subscribe again lol what

[@underguise3844]

that sponsor is clearly meant to make himself look better

[@Lange007]

It's NOT a SCAM. Twitch is not profiting from any of this, they are losing money. What a weird take..

[@why_tho_]

​@@vitasomething This is more of having a bad take rather than having malicious intent.

[@highdefinition450]

bro obviously needs the money from people who don't even watch him anymore lol, you wouldn't get it

[@TheLawOverwatch]

@@vitasomething he’s already been paid and contracts aren’t being renewed. Until Ludwig’s contract ends, there is only a minor benefit for bootlicking (twitch viewers migrating to youtube and so his stream) so unless there’s a hidden deal for Mogul mail to slander twitch for cash on the side there isn’t really any benefit.

[@hounvs]

​@@vitasomething Lud is stupid as hell here but so are you lmao He's already been paid by KZbin and he also streams events on Twitch. He's not incentivized to hurt Twitch's image, he's just embarrassingly out of touch.

[@Hiyo420]

bro get off his meat you weirdo

[@Mr12th]

streaming truly is the hardest job, now they cant even siphon money from people who forgot about a monthly sub

[@kiery6620]

Legit. Complaining about not being able to leech off of people who have most likely forgotten to cancel their sub is wild

[@icytech7232]

If this was any other company like an unused gym membership or amazon prime he wouldn't care its only because his friends aren't leech of inactive viewers anymore. Truly an out of touch take that contradicts his own sponsor.

[@-M8-]

If they are an active viewer they'd soon realise they aren't subbed when they get blasted with adverts and don't get pixels in their message when they type xqcL

[@w123hyy]

Doesnt sound like that big of a deal not even gonna lie

[@jeramiethomas4419]

For legacy streamers that are close to the poverty line (most full-time streamers) it's a massive deal it's just when you think streamers you're thinking only about the top .001% of streamers

[@avengerofthedead142]

@@jeramiethomas4419 No offense, I feel for the small streamers livelihoods, but the consumers who want to continue supporting the streamer will just renew their subscription. This ONLY benefits the consumer (now, mind you, there is convenience behind consumers not manually needing to resub every month and automating it, but if that automatic renewal gets accidentally cancelled once it is at MOST a minor inconvenience to the consumers who want to still support the streamer).

[@xNick01]

This is a good thing, a bunch of people probably forgot they were subbed and were wasting money.

[@markcruise]

How is this a scam? It’s a balls up for sure but what exactly do you expect Twitch to do about it? You actually pointed out that they can’t unilateral restart a subscription. That would probably be credit card fraud against the subscriber. Edit: and how can you lack the self awareness to run this sponsor and not realise in this context streamers are the subscription people have forgotten they have?

[@LantanaLiz]

No one's talking about it because charging for dead subscriptions is already heavily discouraged in Europe and the rest of the world. Microsoft will automatically cancel Game Pass subs if it's not being used as well. Twitch is following the same rules (shockingly) that other companies are to avoid lawsuits for customers being charged over services they don't use. This video was poorly researched and no one's talking about because it's something government consumer agencies recommend.

[@hounvs]

This situation is only possible *because* Twitch is still behaving in a predatory way and letting subscriptions continue indefinitely even if they're unused. Twitch didn't do what you're saying they did. The payment provider is who cancelled the subscriptions, not Twitch. Twitch legally can't reactivate it without the user's consent. This has nothing to do with Twitch cancelling unused subs like your Microsoft example. If this issue didn't occur, Twitch could have continued to leech off of them.

[@LantanaLiz]

@@hounvs The recommendation is across all consumer sectors, banking included. Whether Twitch itself cancelled them or not is irrelevant, because Ludwig wants to know "why is no one talking about it". The answer is that consumer protection measures are functioning as intended, whether it's the bank or Twitch, and it's not worth commentary.

[@hounvs]

@@LantanaLiz you are referring to something completely different. Twitch not re-enabling cancelled subs (something they can't legally do) is not the same as following a recommendation (not law) to auto-cancel inactive subs. These subs only got canceled due to a bug with the payment provider, not due to an intentional action by Twitch like you are explicitly saying. You're talking about unrelated, irrelevant recommendations for a completely different situation.

[@LantanaLiz]

@@hounvs You need to read what I've actually written, instead of keywords and guessing the rest of the meaning like a baboon. That means every letter and every sound instead of guessing at the meaning. I know most of the English world is illiterate, but that doesn't mean the rest of us have to care when people like you post gibberish and pretend it means something. What you're yammering on about has nothing to do with my original post, which you would understand if you had a kindergarten level of grammar.

[@MBRenegade.]

I am confused, Xsolla fucked up but this is somehow Twitch's fault? If people were unsubbed due to a glitch I dont think it would be legal for twitch to just resub everyone and continue to take payments when they cannot 100% gurarantee the glitch was the cause, there is a small chance people may have just cancelled their subs around the same time. Now even though this was an Xsolla fuck up I think twitch giving streamers 1 months payout for any sub lost during this time is a fair compromise, it gives a full month to hopefully let people know they may need to resub. If they are a long time viewer/subscriber they will most likely catch on, just put out reminders during streams. If they no longer watch then its probably not a bad thing for the viewer who may have forgotton they are still subbed and continued to pay despite not watching anymore, how many of these longtime subscribers are only 'longtime' due to forgotton subscriptions? Hopefully streamers manage to get the word out and regain the majority of the lost subs though!! Just my 2 cents on the matter, I will go back to the shadows now. TLDR: Twitch didnt fuck up Xsolla did. IMO Twitch is doing the best they can, even going as far as just giving streamers money. Most loyal subs will resubscribe quickly.

[@TheLawOverwatch]

Xsolla provides a service to Twitch and not viewers or streamers. If Xsolla fuck up that’s twitch’s problem. Streamers blame twitch for using something unreliable.

[@LoFiAxolotl]

twitch doesn't even have your credit card details if you subbed through xsolla... even if they wanted to they couldn't just resub you... and probably 95% of those people affected will be people who just forgot to unsub... active viewers will notice they don't have a sub badge next time they go into the stream and just resub

[@puremage0]

I think it's like the mentality of if an employee makes a mistake, the boss takes the blame. Twitch should have supervised xsolla or something like that.

[@LoFiAxolotl]

@@puremage0 twitch has no possible way of doing that... that's not how it works AT ALL... whatsoever... Also those two things are nothing alike since Twitch has absolutely 0 influence over what xsolla does... nor does your boss take the blame if you fuck up at work... have you ever worked in your life? You take responsibility for your own fuck ups not someone else

[@puremage0]

@@LoFiAxolotl I know, I'm trying to guess why people are hating on twitch. This is not my opinion but my guess on what their opinion is.

[@mason5789]

what was the purpose of having a sponsor that contradicts the point you are attempting to drive the entire video…

[@Attewir]

So viewer's hate for ludwig turns to love for the sponsor

[@kirbyhypno2522]

​@@Attewir No one's hating on Ludwig, it's just kinda a shit take. Also RocketMoney is poggies it deserves all the love

[@Attewir]

@@kirbyhypno2522 all true

[@Hiyo420]

cancer is you

[@idk-mg9rh]

cant wait to watch the penguinz0 video on why this mogul mail was such a miss

[@AndrewGordonBellPerc]

Also why would this be twitch scamming streamers?? Like Twitch is also losing a lot of money because of this, way more than any individual streamer.

[@drummerofawe]

If I'm being honest I'd say Twitch is handling this way better than I would have expected. Maybe a whisper or other form of twitch-native communication to alert affected users of the cancelled sub? But as someone who isn't a fan of auto-renewal payment models in the first place, I have a hard time seeing this as being such a terrible thing.

[@tortillachips3911]

Hard agree with this comment in particular! ❤

[@icytech7232]

If this was any other business he would tout it as a good thing but just because his streamer friends loose some leeched revenue its suddenly a bad thing when twitch went above and beyond what they needed to.

[@MaybeOrangeJuice]

Thanks, Mr. Mogul Mail! I used rocket money and they told me that I was subbed to a bunch of twitch channels, cancelled immediately. You've saved me a lot of money, boss!

[@highcue]

If someone is paying for a sub that he/she does not know about, and you feel bad for yourself for loosing that money... then maybe you should reconsider your career choice.

[@LoFiAxolotl]

super sad if your monthly income relies on people forgetting that you exist

[@w123hyy]

Yeah that's my thoughts lol

[@Nib_Nob-t7x]

@@LoFiAxolotl Yeah that's what I was thinking if they really liked you they will resubscribe in that month if they don't they probably forgot they were subbed and are now saving a bit of money. I see no issue here.

[@danawoltz703]

I don’t think that was the point. I personally have streamers I’m subscribed to that I hardly ever watch but I’m subscribed just bc I want to support them. Now, I do use PayPal so I’m fine, but anyone who does this and pays with CC might not even realized what happened

[@swxggod]

It's interesting how this video is entirely framed from the perspective of a streamer losing an auto-renewed sub, and is hilariously sponsored by an app that cancels said unused subscriptions... If this person is continuously paying for a subscription that they apparently don't even notice when they lose it, should you really feel entitled to their money? If they do notice, and they choose to resubscribe they can do so and still keep their streak, so where is the issue?

[@NewLegacy93]

One of the rare takes I disagree with, they are also already losing money from the lost subs, as you said it added up to millions in lost revenue for them. This sucks for the streamers but it’s not like twitch isn’t also a victim here. Now for an actual proactive solution that isn’t just giving them a new multi-million dollar bill, they should just reduce the cost of subs for affected streamers for a few months (within reason), take a reduced cut themselves, and give the streamers their full cut.

[@tortillachips3911]

oh! that's a good idea, but the moment twitch did that, I'd be shocked at how reasonable they were being 😂

[@banana_1_]

oh no my millionare streamer makes 10 grand less this month, im sooooo sad

[@hanasong8296]

No one is talking about it because these aren’t real problems. People are barely making ends meet. We don’t care about streamers missing out on their weird parasocial cope bucks for a month.

[@Gingermycat]

Reading these comments is crazy! Lud usually doesn't have bad takes but this one definitely is. It's very can't think of the exact word but "richest" of him. This glitch was a blessing to the people who didn't know they were being charged for something they didn't use. People can't put food and a roof over there heads and you're complaining about this? Can't wait for the sorry I'm out of touch apologize. Make sure you have your ukulele 😂

[@syphor03]

Anyone else sick of hearing about "creators" crying about money. If Twitch or streaming is the only thing you can do to put food on the table and a roof over your head........Well sorry about your luck chief. Streaming is a luxury job done on a voluntary base. Every streamer will say Twitch makes no money but every time Twitch does anything its raise the pitch forks. Just seems like streamers think they are working at Children's Hospital's doing god's work.

[@deuge]

What you’re saying makes sense and if streaming was my business I’d no doubt feel exactly the same… but it’s a very anti-consumer stance really and I doubt there’s much audience for that opinion outside other streamers.

[@Poké_Playa]

i mean, wouldn’t the unsubscribed person see that they are unsubscribed when they tune in to watch their streamer? or am i missing something

[@snakeshadow1457]

This is basically like if you get a gym membership and it gets canceled for whatever reason. If you go to the gym often you'll notice and get a membership again. If you don't then good for you you're about to save a shit ton of money.

[@callummcneill6266]

They could just resubscribe though? This is not a scam? Also that sponsor is very strange for the topic.

[@dragofand]

What's the problem here? If people don't re-subscribe, then they might have forgotten they were subbed, or this may have been a moment for them to re-think the subscription. All the streamers have to do is ask their viewers to re-sub, or check their emails if they aren't subbed. Anyone that actually watches that content will then re-sub. That email telling viewers they were unsubbed is more than enough; this is honestly just a bad take. Imagine the gym cancels all memberships by accident. You wouldn't want them to restart your membership without your permission. That would mean they have access to do with your payment options whatever they want. Instead, send an email or mail out to all members. Those that go to the gym will restart the membership. Some people will realize they were subscribed and decided not to re-subscribe, saving them money. The gym being paid back a months worth of revenue is already very generous.

[@jlutz57]

This sounds like what the sponsor would do for us. I don’t see how this a “scam” twitch paying for a month I think is fairly justified. Yes it’s a glitch and yes they should maybe take a bit more responsibility for this issue, but if you forgot you were subbed to someone this may have just saved you. Just like how the sponsor saved you from the double subscription. Subscription models prey off those who forget about their commitment to pay. And this was just a happy glitch that may have saved those who were preyed upon.

[@topherlilly2985]

so streamers are mad a glitch stopped thousands of peoples subscription that they didn’t know they had?? those who watch the streamers and know about their subscriptions will just resub

[@Bimmr]

I feel like not knowing you have multiple subscriptions to the same streaming service is only a rich person problem...

[@Superduperboy29]

"sometimes twitch will unsubscribe you so scroll down and make sure you’re subscribed"

[@Waffles17643]

If people just used rocket money then they’d know about their cancelled twitch subscriptions

[@MrMalding99]

video about openly admitting to streamers being dependent on a large number of people forgetting about their subs. I think twitch did sufficient work to make it right. streamers need to get over abusing the fact that people forget about their subscriptions

[@mootsboots1528]

The situation sucks but I don’t see how twitch can do anything else. Like previously mentioned they can’t re-subscribe people so the only way to cover damages is through press. I guess a better solution would to put a notification on the twitch website itself but I have no clue. Hope streamers can bounce back from this.

[@joej78]

If a sub doesn't notice that his subscription got cancelled, he probably wasn't watching the streamer and possibly even forgot about it and would have unsubbed if he remembered. I don't think it's good to profit off of people who just never thought to cancel their subscriptions, and the people who do still watch the stream can just resubscribe. It's a moral grey area at best, anticonsumer and predatory at worst.

[@tissue_b0x]

I'm not sure this is as big an issue as you present. While it is unprecedented for Twitch to unsub people for seemingly no reason, there is a lot more at play. What if many of those who were unsubbed did not know they were still subscribed on an auto-renew? Surely any viewer that is part of the long term subscriber base would recognize this. Even myself, as a long time viewer of many channels have noticed within days when things have changed. I cannot imagine those being impacted are regular viewers. IMO, they are likely people who simply do not check their monthly subscriptions.

[@ChrisKarpyszyn]

I was thinking the same thing. They're basically hoping to keep subs who don't watch anymore and have forgotten about the sub. While the whole scam of the recurring model expects this, it's anti-consumer anyway. For the people who care about the sub, they will resub no problem.

[@LoFiAxolotl]

kinda sad if someone's monthly income relies on people forgetting that they exist

[@Johnny-ci8mw]

Twitch: we’re giving streamers money for the lost subs and allowing viewers to easily keep their streaks and perks if they choose to resub. Lud: how dare you?

[@thothrax5621]

I mean, like yeah they should be able to notify the people that got unsubbed to let them know what happened, it would be best if a pop up appeared next time they went into twitch telling them exactly what happened, but I don't really see how this is a scam? Like you said, they can't auto resubscribe people, even ignoring how that would be an EXTREMELY shady, predatory thing to do, it could open them up to a lawsuit. And let's be honest here, saying that streamers may lose money going forward is extremely disingenuous. If Twitch's plan goes correctly, people that want to resub will resub, and people that forgot they were subbed for a long time will now no longer be victims of a system that is kinda predatory to begin with. Hell, the sponsor of THIS VIDEO is built on stopping people draining their bank accounts through poor management of subscriptions. If this is truly going to be a long term problem you have to consider whether the majority of these people are long term subs that are financially sound and aware of how much they're spending, or they're people who have no idea, or would be better off not paying for this. I'm not sure what the breakdown is there, but no one else can know for sure either. So all in all this seems like the perfect response from Twitch.

[@thothrax5621]

Also who's even benefitting from this "scam"? This loses Twitch money too, and I don't know if anyone's noticed, but Twitch isn't doing too hot these days in the money department. One would think that they would exhaust all possible avenues to not lose their money, so if this is what they landed on there must be a reason

[@Iwoply]

Calling this a scam is a yikes.

[@SomeoneYouDontKnowOfficial]

Glad to see everyone is telling him how much of a hard flop of a stance he took

[@EinSebastian]

In the end this also hurts Twitch... which is probably the worst part about it since Twitch is not making enough money as it is....

[@Gandingas]

If they didn't know they have been unsubsbcribed it meant that person is not actively using that subscribtion, they are being saved money, but of course there are those parasocial people that think the record for being the longest subscribed will get them a friendship or get noticed in some way by the streamer, now they know the streamers don't even know or care who they are at all, it's all about the lost money😂

[@JacksonaFive]

8:01 run time with a sponser is wild

[@DontReadMyPicture478]

*Don’t read my name…* 😮

[@MogulMail]

ong that was an accident but there are no midrolls anyway

[@PotatoObliteratorGD]

@@DontReadMyPicture478 you dont have a channel banner so i guess ill just ignore you then

[@Rohan.Reddy.Bandi.]

@@MogulMail its ok pookie

[@anonymous85397]

@@DontReadMyPicture478 Hey! Just wanted to kindly tell you to sthu. Thanks.

[@SCVM45]

Slightly tone deaf ad, slightly based ad. Hmmmm

[@bugsbugsbugsbugsbugsbugsbugs]

bro the pop up for unpaid intern makes me feel really off lmao this aint 2010 cable tv

[@pikapi985]

From the consumer's perspective, it's a good thing. Rare Mogul Mail L.

[@TWITCH-JstJamie]

But why is no one talking abt how short Ludwig is

[@gohabs8918]

Charlie is the only short king 👑

[@chocolatechip4777]

@@gohabs8918 Compared to Shortwig, Charlie is a giant

[@DontReadMyPicture478]

*Don’t read my name…* 😮

[@sheeps4485]

Maga Mail is silencing the truth

[@WarmShart]

and the video

[@Me-ui1zy]

I kinda confused about the problem here? Assuming that its only effected the month of revenue then they should pay that back obviously as they are doing. Its 100% illegal for Twitch to automatically resub people. I dont believe that they would even have the ability to do that (from what I know about credit card encryption) If people dont resub, thats lost revenue, but I mean, if the viewer doesnt even notice, thats kinda not really a moral crisis. It sucks for some streamers but wtf is the remedy here? (Also remember that this is costing Twitch revenue too, this isnt some hoodwink)

[@KonImperator]

Lmao, Lud that's a bit of an L take. Twitch doesn't even have to pay anything, 1 month of free money is more than enough. Informing the users of the error is plenty, mistakes happen. If the user was informed of this and did not resubscribe, than it was a good time and reason to leave.

[@wpntrexy8437]

So Ludwig wants people to just indefinitely pay a sub for someone they may not even watch anymore? Lmao

[@phoenixfeathers132]

8:01 length is wild

[@ytaccforthing]

gotta get dem midrolls

[@DontReadMyPicture478]

*Don’t read my name…* 😮

[@Trathien-]

no midroll ads tho

[@theoriginalbrainrot]

​@@ytaccforthing there is no midrolls

[@ytaccforthing]

@@theoriginalbrainrot wicked

[@BarginsGalore]

isn’t it more of a scam for subs to automatically renew in the first place? having an option makes sense but the amount people who won’t resub after this seems like it’s nearly the same as the amount of people who didn’t want to be subscribed but forgot. something the sponsor might have an interest in

[@ssera3721]

Honestly if you forgot you were subbed to someone and $5 has been bleeding out of your account for months / years, this was a blessing in disguise. I can't believe so many streamers are upset that subs didn't auto renew because now some people will have to make the decision on whether to sub to someone they either hardly watch anymore or don't watch at all.

[@heyyyitsmads]

I don't think it's a scam. Honestly Lud, streaming is an unstable job. The industry isn't standardized (or competitive enough by platform) and I don't believe you are salaried like a normal employee. Shit happens, everyone affected chose this job structure

[@nick.100]

Dang lud kind of getting roasted in these comments lol

[@vanitasastra]

Won't someone think about the streamers 😢

[@KnightFallOwl]

I kinda feel like Twitch is doing a decent job of fixing this? I don't agree with a lot of what twitch does but, they really could have just not given everyone that missing revenue. And I don't see what else they could have done. I think if you have a sub that you won't notice it's missing... maybe you shouldn't be subbed? I'm not a streamer though so idk

[@matnovak]

i know small streamers have it rough but there's nothing wrong with (accidentally) getting rid of people who probably wouldn't extend that sub anyway

[@bluesnake3477]

i think the comment section found out why no one is talking about this, this has got to be the worst take on this channel.

[@HaugeBauge]

This is a pretty damn odd take. If someone doesnt notice theyve been unsubbed for an entire month, chances are they probably forgot, which means that it was just a dead subscription costing them money. If anything, this is a W for people who mightve unknowingly been saved from a forgotten subscription. Especially ironic that Lud would have this take in the same video as a rocketmoney sponser LOL.

[@theonlyphil4032]

I think ultimately this shouldn't matter at all. As someone pointed out in the comments already, if someone is an active watcher of a streamer, or the streamer makes good enough content to subscribe to, then people will resubscribe. This video comes across as though streamers are preying on the viewers who subscribe to a streamer, stop watching them (or stop watching twitch frequently in general) and then forget that they're paying 5 bucks a month to the streamer. I understand that the sponsor of the video counteracts that message, but that doesnt change the message you've conveyed in the video.

[@dylanchadderton1]

So how exactly is this a scam? Usually scams benefit the scammer monetarily, so...

[@XaifaxVT]

Dude, I know I'll be dismissed as a small no-name, but it's seriously greedy to demand so much money to make up for subs who aren't watching you, won't notice, and thus aren't using that sub anyways. You're flat out saying "I want to keep getting paid for all the people who forgot to unsub because that's still out of their pocket and into mine."

[@caikedelivery3736]

Intentional or not, this came off a bit predatory from a consumer standpoint. Agree with a lot of other comments here, Twitch is fixing this in a way that will ensure that the truly dedicated people will be able to maintain their subs while the dead ones aren’t charged for something they don’t use anymore. And, much like other commenters, I find the sponsor in juxtaposition to the video topic incredibly odd… I don’t even watch live streams or involve myself with the space at all, so this is just an outsider looking in. Good on Twitch

[@TheBournPL]

What a strange and completely out of touch take lol. Especially with that sponsor. The streamer doesn't lose this money, it wasn't his to begin with. If the consumer wants to give him more, he'll remember to sub again. However we all know that this system relies on people who forget about their subscriptions (damn, I wonder if there's any app that could solve that, and maybe they are sponsoring this vid...) so thats wold to act like streamers got scammed, whend it's for once an error good for consumer. Terrible take, and I usually tend to agree with you

[@zigafide]

im sorry but making this argument while having rocket money as a sponsor is beyond hilarious.

[@Fane_xo]

Okay so subscribers who actually watch are gonna just resub and people who dont actively watch and probably forgot to cancel their sub arent getting charged anymore, maybe I dont get the full picture but like whats the problem, seems a bit shameless to me that people are complaining about siphoning money from unaware individuals bank accounts. Maybe I dont see the full picture or something but thats crazy.

[@mnemosftb]

This is a good thing, subscribers should be active.

[@blindfire3167]

Wait how is it a full year was lost in revenue?

[@amorfatikhb]

it’s the potential. if the people subbed don’t resub manually, streamers would lose more than just this month (except twitch is paying this month). they’re assuming that the unsub was not of voluntary decision, and thus they are losing out of smth that they assume was guaranteed/is already theirs.

[@DerrickKidder]

​@@amorfatikhbyeah but if the people don't notice the sub being gone, they probably didn't need it anyway. They probably subbed and forgot about it, and no longer watch that steamer.

[@kidd6137]

I completely understand the effect this would have on streamers due to the potential loss in revenue but, as most of the comments already mentioned, there's also the potential loss of income for normal people who are unaware or forgot their subscriptions which the sponsor itself ironically warns about. I think this is overall positive since not only does it help those unaware subscribers, it also gives a wake up call to existing subscribers where it's basically saying "if you don't care enough to resub, then they're probably not worth your money." It'll save a lot of money for those type of people that again is what the sponsor is advocating for. It won't really affect those actual subscribers who do so in good faith to actually support their favorite streamers. For the people who passively support as some of the comments mention (i.e. subscribed but don't really watch much of their content, but stay subscribed because they want to keep supporting anyways), it kind of sucks and maybe someone at Twitch decides to do something about it but I don't think the amount of people like this is huge anyways. I don't think it's that big of an issue.

[@manuper11]

Ludwig might be the only multimillonaire defending a multimillionaire streamer from a multibillionaire company

[@squirrel1226]

@ggmichaelgg If your stream is worth watching then your subs will realize they have been unsubscribed and they’ll resub. It’s really weird how he thinks that streamers deserve the money from people who forgot they are subbed to that streamer

[@thebuzz76]

I understand that the lost money for the streamer is a big deal and twitch should pay them out more probably...but idk. The take is kinda bad/wild especially paired with the sponsor lol

[@kyokazuto]

If people forget they're subbed they shouldn't even be still subbed bruh

[@nonsweet]

I am sorry, but this story just leads me to beleieve that yearly sub cleansing should be mandatory for all platforms - aka once a year everyone should be forced to manually resub to all their twitch / streaming service and other subs.

[@AndrewGordonBellPerc]

Really ironic that Rockey Money is a sponsor for this video.

[@phoenyck]

I never thought I'd see the day: a Ludwig L take. He forgets the little guy in this situation isn't the twitch streamers, but the viewers. If people have forgotten they're subbed then them saving money is a good thing and it probably means they are no longer an active viewer. Everyone else will find out rather quickly they're unsubbed, and it'll give them a chance to catch their breath and decide if they want to resubscribe (I see how the barrier to entry can be frustrating to streamers as its easier to keep a sub going passively than actively). It's good you're spreading awareness this happened so the people effected can then make an informed decision, but the take is odd.

[@jamesy8581]

This is arguably engagement farming with that choice of sponsor. Do better Ludwig

[@JesseDCrespo]

I wish more companies would auto cancel subscriptions if they noticed accounts aren't using the services for several pay cycles. 🤷

[@Waffles_Syrup]

incredible seeing you side with the classic "my grandma is still subscribed to AOL" strategy of money siphoning. I don't understand how indefinite recurring subscriptions is legal without further user input. thankfully twitch made the right decision of not automatically auto renewing once again

[@jacobflisberg4296]

The fact that Twitch is even compensating creators for this is already extremely generous. These consumers are CHOOSING to pay creators out of pocket because they love their content so much. If people want to keep doing that, they will resub. The reason why creators aren't talking about it is because they realize how shameless one would have to be to complain about it.

[@Skpzi]

Lud kind of a bad take this time. Twitch is paying out the money that is owed. Yes people will not regain all of the lost subs, but you have to understand technological errors occur all the time - to even the biggest of tech companies. It is not within their power (for good reason reason) to re-instate a payment subscription without authorization from the purchaser. So in my opinion they handled this best way they could, and in the long run the people who your sponsor advocates for are benefitting for the good. Twitch streamers are not entitled to their viewers money at all unless they gave them something actually worth 5 dollars the free viewers don’t get, it’s just tip culture online. TLDR: Bad take, twitch just had a really really shitty situation from likely a single error out of their control, and did their best to handle it.

[@Mmrtlm]

I think paying the streamers for 1 month is enough. If someone was unsubscribed and watches the channel in the coming month they’ll know the were unsubscribed and can resubscribe. If they don’t realise/resubscribe, then maybe the channel isn’t worth subscribing anymore or they didn’t realise they were still subscribed for a channel they aren’t watching. Case 2 is kinda ironic considering the ad of this video

[@LunarPriestessYT]

The thumbnail was so clickbaity too. I thought twitch themselves would remove subscriptions altogether.

[@robertschmitz3788]

rare Ludwig L take, happy to see that most Ludbuds aren't just yes-(wo)man

[@josefkaras7519]

yes, the comments section is correct.

[@DexTag]

Subbing on mobile is not only a bad idea because you might earn more, but it's also wasting money if you use Apple, since the store takes a 30% paycut. And if someone decides to super chat on KZbin, that's another 30% KZbin takes, so if someone super chats for $100, the KZbinr gets only $49. Always look for an alternative donation link

[@tarajackson601]

I feel like twitch have done basically all they (legally) can do? A month payout for streamers effected, notifying every person who got unsubscribed and encouraging them to resubscribe, as they can't do that for them and creating a bonus incentive to get people to continue their streaks rather than giving up. Within the 400-500 max number of people that have been unsubscribed in the example, you would hope majority of them tune in enough to notice their benefits have gone and they have 8 ads when they click on the stream. Those who don't notice, weren't watching and if that's majority effected, then your channel has a lot of dead subs? Idk it's a fuckup for sure, but glitches can fuck things up to a level where they can't get back to where they were and you have to find ways around it. It might even have to come to the streamers personally reporting the losses and going after Xsolla themselves. Idk I'm a Twitch noob tho, just my two cents from a viewer.

[@xprodigy1x674]

I don't see the issue here, if people don't notice that they've been un subbed then it's probably a good thing for them as they may have forgotten about it, those who wish to continue supporting are likely to resub anyway. I feel like this is just a large nothing burger and subscriptions should be automatically cancelled unless a "continue subscription" or something is pressed. Isn't this similar to the entire point of the sponsor on this video?