Why People "Luv" Southwest Airlines

Southwest Airlines is one of the most unique airlines in the world. Southwest Airlines’ innovative approach to a pretty conservative industry is remarkable. The Southwest Airlines business model is unlike anything else in the industry - although many other airlines have tried to copy Southwest Airlines.
From Southwest Airlines’ unusual approach to boarding to their intense focus on on-time performance to their transfarency, Southwest Airlines is a special airline to fly. I was so lucky to travel with Southwest Airlines to Tampa for a very special reason (subscribe so you don’t miss the next video about it!!)
In this video, we’ll get Gary Kelly's take on Southwest Airlines and also explore just why so many people are obsessed with this airline with Southwest Airlines’ CEO, Gary Kelly.
I’ll also share some tips and tricks for making your Southwest Airlines experience as pleasant as it can be while sharing my own experience on Southwest Airlines from Raleigh, NC to Tampa, Florida.
Full Take-off and landing footage:
• Southwest Airlines Ful...
Sponsorship Policy:
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Music:
Leaving Serengeti - Ooyy
Sober Language - Ooyy

[@meRyanP]

Tip for the boarding process..group A stands for "Any seat", group B stands for "Back of the plane", and group C stands for "Center seat".

[@FLMAMACBEAR617]

meRyanP yes

[@jimcunningham61]

meRyanP That’s so true if you get a C you’re completely screwed I used to fly Southwest all the time and the routes I took were always full which meant usually a middle seat for yours truly

[@jacksycz]

meRyanP let me just say... if you’re lucky enough to have a “passenger of size” on your flight, sit next to them because Most of the time you’re going to get extra room. Southwest makes people buy a second seat, but refund it after travel so it’s wonderful. Everyone wins. Just wish they had some extra leg room section, and sold food on the plane for longer flights (transcon for example)

[@asillyidiot845]

Not always true. Once I was C20 and I got an aisle seat in back but that was my choice as I could have gotten mid cabin but I chose not too

[@timwilson7326]

Pretty much. Going to vegas got in the b class nice selection of window seats aft of the wings. The trip back I completely forgot to confirm and got screwed almost dead last in c class. Center seat and aisle back of plane

[@jamespaddock736]

Jeb: The people who work down here on the ramp are some hard working professionals Baggage handler: *Y E E T*

[@abkhal5]

LMAO that’s what I was going to say

[@johnh8705]

That's so insulting to the labor. Just shut up. No one likes loading your luggage.

[@jamespaddock736]

John H Yeah, I meant no disrespect. My brother was a baggage handler for a year while in college and he’d come home with some crazy stories. However, in some cases these guys do handle luggage a bit more rough than they could be.

[@lukestaley4314]

I loaded a plane with bags once and we were trying to get it done quickly. There was so many bags and I was sore for a few days. After doing it I now don't blame them for throwing them around because it sucks.

[@jamespaddock736]

Luke staley Which airport did you work at? (You don’t have to say if you’re not okay with that) my brother worked at CYQX which is pretty small airport only like 15 commercial flights a day. We get a lot of military traffic though C-17s C-5s (not many C-5s recently). But yeah I understand for a big airport you have very little time to service big airplanes.

[@andysorensen1737]

As someone who read the sponsorship policy, I actually appreciate the fact how transparent you are. That’s something others in the community should follow.

[@ashleymalamute]

Jeb is one of the good guys. His niceness is really...nice. It's hard not to like him.

[@cooltwittertag]

At the same time the guy claims south west isn't a budget airline and tries to pretend no seat reservations are a good thing.

[@kansascitysouthernfan6966]

“Life is like a Southwest Airlines flight, you never know which seat you’re gonna get” 😂

[@d-james255]

Lame

[@djmasterty2309]

I agree on that saying for sure

[@Landon_Bozzano]

Whad do you mean

[@Landon_Bozzano]

Not funny didn’t laugh not funny didn’t laugh

[@videosfromelsewhere926]

Gary, Gary Kelly. Run Gary, Run! 😄 (modified catchphrases from the movie Forrest Gump)

[@ryanjones1017]

SWA no change fee policy is the single best policy in the airline industry imo.

[@kendallevans4079]

Darn right! As a weekly SW flier, I almost ALWAYS change my return depending how the day went. I can not imagine doing this with any other airline with their "$150 plus fare difference" fees!

[@TYOrder1]

@@kendallevans4079 It is a good policy. American has a $200 change fee but more times than not, they wave it for me. YMMV

[@hyperkid321]

Exactly, its what makes Southwest so reliable to me. I can trust them to get me where i need to go without ripping me off, where i don't have to woory about losing 200 dollars because of something i can control like the weather. Also it makes visiting family better since i can settle in even more by being able to bring my PS4 without having to drop an extra 45 dollars.

[@aptanubrata]

when I studied in Colorado State University, I traveled almost once a week to Tulsa, I used to fly with united, but when there was the United fiasco, I tried southwest and never fly with united again, talk about huge contrast! and the no change fee policy totally helped! I'm surprised most of US airlines charged its customers a lot of fees, back where I'm from Indonesia, almost all airlines never charge you to reschedule or cancel your ticket within 24-48 hours of departure

[@TYOrder1]

@@hyperkid321 to be fair.. weather related events do not fall under the change flight policy with most airlines. They will take care of you.

[@noahmiller6588]

My aunt works for southwest, and its an AMAZING company. When I went to their headquarters in Dallas, everyone was so kind and friendly!

[@andpeggyofficial3908]

My first airplane was a southwest flight, and I absolutely LOVED it. The crew was so nice to me because it was my very first time. A flight attendant allowed me to budge infront of everyone and gave me a middle seat. I wasn't even scared when the plane started to take off. I never flown any other airline

[@Sub_to._me-75]

Fly jet blue it's amazing

[@suepete]

👍👍 I'm disabled, and therefore have to cancel about 50% of my attempts to travel. I LOVE that Southwest doesn't charge penalties for cancellations! I just use my unused funds, NO penalties of course, and voila! That's just one of the MANY reasons I love Southwest! 👍👍👍

[@burstingwizard975]

Wait, they don't charge a fee for cancellations? I can't believe that. I've lost hundreds of dollars on tickets I couldn't cancel because the fee was more expensive than the ticket

[@julinejulien4155]

@@burstingwizard975 erryr rdar

[@veronicawalker2281]

I love love love SW. I will fly them as close to my client as I can get and have driven two hours because SW didn't fly any closer. Two years ago, I was on a flight to LAX from HOU(half way to LAX) and received a text from my husband th.at my mother had passed. The airline attendant saw me trying really hard not to cry out loud. she came over and we talked. When we arrived to LAX and I exited the plane, there was a SW rep there with my returning ticket and a 15.00 food voucher until the next flight back to HOU was ready to leave. The captain had called ahead to take care of that for me I have flown the. m for the past 7 years as I fly around consulting teachers in math

[@danieltrevino8855]

RIP...

[@asillyidiot845]

Wow

[@rileymurphy8329]

Marissa Gomez-Davis can you not

[@gavcom4060]

@Marissa Gomez-Davis hey man they need cash

[@braedenparrett2956]

What an amazing story. Thank you so much for sharing!

[@dinahfoster4445]

Southwest doesn’t have any nonsense rules that why it’s good

[@harrisonofcolorado8886]

They don't drag people off their flights either.

[@jackgoodman6976]

@@harrisonofcolorado8886 lol *cough cough* United

[@orbitervehicle102]

That’s why we fly it and plus you get to pick out your own seat off the ticket

[@billwalker7556]

@@harrisonofcolorado8886 I hope you don't really believe that?? look at some of the videos of police dragging unruly disruptive passengers off thier airplanes. passengers starting brawls in front of ticket counters. starting fights on airplanes. abusive behavior toward employees. low fares= low class.

[@billwalker7556]

Sure they do. ALL airlines follow the Federal Agencies laws, rules and regulations that govern commercial aviation. Southwest are not exempt from those.

[@chowchillachuck]

Most of my domestic travel is on Southwest. I love that my bags fly free. For the first time in my life I had to cancel a trip and my entire fare was credited to a future flight with no penalty or fees. This is why I fly Southwest whenever I have a choice.

[@lewisblack3053]

I have been flying Southwest frequently for over 20 years. They are a low cost carrier with surprisingly good service from friendly professional employees.

[@kendallevans4079]

I fly them almost weekly for business. 2 huge reasons are the free bag(s) and ease of changing/cancelling a full fare flight. Other reasons are: The easiest and most useful freq. flier program, as a "A list'er" I fly through both the ticket counter and TSA (usually).

[@PRINCEGOBLIN]

I luv southwest because they are a sweet spot airline. They arent as expensive as the legacy carriers can be, but they don't feel cheap like budget airlines can feel.

[@chrome3289]

I flew from Nashville, Tennessee to Orlando, Florida my flight was as good , if not better, than what you rated it. The take off and landing were silky smooth. I would definitely fly Southwest again.

[@resedabear]

Jeb - this airline does the job. No matter if it's a packed plane or a small load, they fly you there with a sense of humor, efficiency, and has a great record of getting me where I need to be. I've flown them my fair share this year - all on business. I'll fly them again many times over!

[@QueenASMR2019]

My favorite airline! Free flights quickly, funny airline attendants, spacious planes and responsive social media!

[@reggierico]

I have had the honor of flying for Southwest Airlines for nearly 27 years. It has gone by incredibly fast! Our beloved founder Herb Kelleher passed away this past January. It has been akin to how I felt when my own father passed away in 2009. The feelings of love and loss are profound, but Herb, like my father, taught all of us at Southwest so very much. Mainly, to be kind, have a sense of humor, work hard but play harder, and always be willing to help others. Gary Kelly has been an outstanding leader and example for us all here at Southwest. I know of no one better prepared to lead our company forward than him. Thanks Gary!

[@jameshaswell2345]

Southwest is the only airline I will fly domestic. Easy to use their website to order tickets and the staff has always been nice!

[@dwaynemore7080]

I fly frequently, and Southwest is the only airline I will use when flying within the US. The ticket prices are reasonable, I've never been treated discourteously, and everything is done efficiently, so what's not to like?

[@billwalker7556]

reasonable means cheap

[@wta1518]

Check out JetBlue. They're very similar to Southwest, just with A320s instead of 737s.

[@FlightPlanAviation]

If I had the choice, Southwest would be the only airline I would ever fly. Customer service was AWESOME, flight attendants were nice, they seemed to be enjoying the flight as much as I was, the seats were also pretty comfortable, and as an Aviation Enthusiast being able to pick your seat is literally the best thing in the world! Considering flying for them someday if I get the chance!

[@Orangeninja626]

I love southwest mainly because their so kind there. It was my birthday and we were flying somewhere for my birthday and my mom told the gate agent it was my birthday and that I was really interested in planes and aviation. And they went all put for me, they let us preboard so that I would have time to talk to the pilots and being in the cockpit was really cool and since I love aviation I also know a lot about it and it was cool to show the pilot what I know and the before taking off and after landing the pilot made an announcement that it was my birthday. And thats why I LUV southwest ❤

[@coastaku1954]

Southwest's 737 was the first plane I ever flew on, back in 2007, it was awesome but I did leave some toys I bought in Orlando on the plane when I got back so I was sad. But I think the magic of South West was that it was the go to airline for vacationers in the US, especially for kids with it's bright colour scheme and cool goody bag you can get if you ask for one over the phone like my mom did for my 6th birthday, it even came with inflatable model planes to throw around!

[@speedmedia9507]

I love southwest because my family is split because of work. So southwest helps me and my dad fly to midland to see my mom. Southwest helps bring families together! Mainly because of how affordable they are!

[@billwalker7556]

affordable...is cheap

[@jathompson37]

I flew Spirit recently- Southwest is a luxury airline by comparison! I noticed a huge difference in the time it took to board the plane & the seats were far more cramped and less padding than on Southwest. I hope Boeing gets their act together soon so they can expand their schedule more! 🙏

[@lvsluggo007]

I discovered something very interesting back in 2018, when I needed to fly from Las Vegas to Seattle. The trip would be a budget affair, so I started checking the usual low fare airlines, Spirit, Frontier and Southwest. I needed to check one bag and had a carry-on. IF I was going to fly with Spirit with just a "personal item" the fare from Las Vegas to Seattle was $104 RT, but adding a carry-on and a checked bag brought that cost up to $155, and EVERY single flight from Las Vegas to Seattle on Frontier had at LEAST an EIGHT HOUR layover in Denver. NO direct flights, so I didn't even bother with figuring their price. Turns out Southwest was $136 RT including the TWO checked bags and no charge for the carryon.. Three guesses which airline I used..

[@djtexas4993]

@@lvsluggo007yes , you can get a spirit flight for $30 Southwest is fine but it’s not that cheap. I like them both for different purposes.

[@FirstClassFlyer]

Why are people obsessed with Southwest? Because that’s Transfarency

[@thecomedypilot5894]

It’s a really cheap airline, and honestly more of the rather “poor” people tend to fly them. That’s why they don’t maintain their airports very well.

[@unconventionalgaming1621]

@@thecomedypilot5894 I'm sorry Mr. Rich guy!!! Have you seen some of their airports!? No you haven't because Southwest Airlines doesn't own airports. By the way, most of the airport terminals they fly out of are very well maintained!! Southwest is an excellent, unique product, done well, and just because they're a little cheaper doesn't mean it's bad. I'm 6 foot 5, and there is plenty of legroom in their new cabins. Southwest is great!

[@greenidguy9292]

The Comedy Pilot Southwest does not own any airports. You’re obviously misinformed as to who flys Southwest...trust me it’s not poor people.

[@TYOrder1]

@@thecomedypilot5894 This is so incorrect. They are often charging more these days for the same flight you could find on AA or UA.

[@fidelroyolandasmackonmytid1364]

All their values are actually REAL and followed through upon unlike most companies which makes them special

[@hythesailor]

2:24 Baggage handlers taking good care of your luggage as ever!

[@TsunaXZ]

2:22

[@lilmamadrea87]

He threw that bag hard

[@Rhine0-0]

@@lilmamadrea87 you've never seen hard

[@lilmamadrea87]

I can not witness a southwest employee throwning a bag that hard other than this video.

[@Rhine0-0]

@@lilmamadrea87 pm me

[@tommytwotoes3880]

I flew SWA from Portland, Oregon to Tampa, Florida, Great flight, great people super accommodating and very pleasant. Whenever possible I will continue to fly SWA. A GREAT AIRLINE.

[@dskgobruins]

Why I love southwest........Simplicity

[@theunseenalien]

I am a huge Southwest fan. I flew them on a whim and from that first flight, I was hooked. "LUV" Southwest! It's consistent and I've never had a bad Southwest flight.

[@rulinghabs]

Smart move to only have one type of aircraft. This helps keep costs down and mechanics only need to k own one type, pilots and crew as well.

[@PAUL-A]

Except they have the Max. Meaning they are canceling a lot of flights..

[@rulinghabs]

Paul A not just the Max. But 34 of them. Ouch. 😢😢

[@michaelpflanzer7390]

Theyre looking into airbus

[@corner559]

Not a smart move. The Max problems have caused huge issues because they only have one aircraft type.

[@rulinghabs]

Corn Fed at least this pandemic is making everyone forget about the Max issues.

[@cx777300]

Have been to the US 5 times now and always fly Southwest for my domestic flights where possible. 💜 SWA!

[@CitySlicker34]

I sometimes help my Aunt delivery lost luggage for the Pittsburgh Airport, and I've gotta say, the Southwest people are the best, the are friendly and the tend to not lose much luggage, they may be the best airline there.

[@JoshuaTheTransitProdigy]

I've flown on Southwest Airlines and I was never really disappointed. I love it. Thank you for the video!

[@prestonsaviation8480]

That’s amazing Jeb, so happy you had a great experience. You’re videos are fantastic!!

[@tylerwilson7785]

One little correction I’d like to make, you get pretzels and soft drinks for free

[@rienheitzmann3375]

Tyler Wilson U get pretzels and soft drinks for free on every airline.

[@niksannplayss]

@@rienheitzmann3375 Not on Ryanair lol

[@milkshake-380]

Rien Heitzmann not on every airline

[@tonybarlow4291]

He did say free stale pretzels

[@magicprincesslive]

You get a cup of ice cubes for free on Spirit airlines!

[@AlonsoRules]

Southwest has made a profit every year of their existence. One of the most successful business ventures of all time. Not wasting money on lounges is a big part of this. Go look at all the ME carriers that have these ridiculous lounges with spas, a la carte dining, expensive wine and leather lounges. Who needs that for a flight?

[@m.h.3679]

Anthony Kernich people that spend everyone week flying long haul for business

[@ARaeVlogs]

I was delayed on a flight with Southwest that would go over to the next day, and to apologize I received a $100 voucher. I’m very patient, and didn’t mind the delay and also had brought multiple books, word search, and movies to entertain me. SWA has always been hospitable to their customers, which I really appreciate and respect. I didn’t mind that there was no food available for purchase on the flight and was able to bring food on, as some airlines do not allow you to do so.

[@littlemonster4297]

Was just hired by Southwest two days ago for Ramp Agent…. I’m still shocked and can’t believe they picked me. I’ve been a Ramp Agent elsewhere but this was my Dream come true!!!!

[@katherinewolfe]

Congratulations! Do you know where you'll be working?

[@davidliu2243]

Yep, agreed. Crew attitude is one of the most important factor of a good flight.

[@garfielf1826]

Imagine if Southwest ever got Widebodies and traveled more around the world.... a man can dream.

[@matthewgeschke5378]

It'd be a monopoly. Although those seats are gonna be killer on a 7+ hour flight.

[@tommy35ss]

There was rumors they were going to buy 787s, and have a similar strategy to JetStar in Australia. It never came to fruition though. I think with the seating it probably would not be that popular though, they would need to provide better seating or different classes.

[@RayRay-kl3yz]

I Love Southwest as they have multiple flight options even in smaller Markets City's and not always fly into the Big Hubs Like DFW and IAH. Easy to get in and out without all the long International Airport departures, Free Check in Luggage and lots of flexibility to change your fight plans without all the penalties. Always offering Get Away Specials starting at $59!!! Just a great Airline and no food on the flight means better prices for us. Great Job SWA!!!!

[@jeffcunningham308]

Love Southwest Airlines! Great employees and love their all Boeing fleet.

[@SomeRamdomAhole]

What about the MAX

[@soravulpis96]

"all Boeing fleet" Sooner or later - no. Supposedly Southwest is looking to add the Airbus A220 or A320neo onto their fleet.

[@johnmor3541]

@@soravulpis96 a220 much more likely

[@harjatalonen3467]

@@soravulpis96 hope so.

[@jeffpowell8308]

I flew southwest today for the first time on a trip to Vegas from Washington bwi. The whole process was smooth and easy without any pressure to pay any extras. I did have a hiccup in that last week when I checked on my itinerary I learned that they wanted to change my outgoing flight to Vegas from a 5 hour nonstop to a 2 stop 9+ flight. After calling them they corrected it. I'm a man of large stature and our flight was totally booked and I was totally comfortable and rather enjoyed the brief interludes of conversing with my fellow traveler. I'm happy to fly with them going forward.

[@egg_innit]

2:21 Jeb: "The teams that work down here on the ramp are some hard working professionals!" Ground Worker: *Yeets bag onto conveyer belt* Me: They sure are some "PROFESSIONALS".

[@DanielPinel]

Yeeting with experience.

[@ivyedan7183]

I love Southwest airlines.. Everyone is wonderful , cheerful , and helpful...mom used to fly SW from RDU to Providence and back.. She was in a wheelchair and the entire crew took excellent care of her..I had a heart attack a few years ago and my oldest daughter flew into RDU . THE CREW was fantastic to her then .She flew out of LaGuardia.. also once my mom was bumped .. they gave her a 50 food voucher and a free flight anywhere she wanted to go

[@ceceoutside]

I love Southwest!! Its the absolute best job I've ever had. We live and breathe hospitality and compassion. Not just for the passengers, but for each other(cohearts)💙❤

[@ronaldradwanski548]

Their people are what makes the airline, and more importantly for me as a customer, they are very special with my dog Gia everywhere we go! Even the pilot on a recent flight came out of the cockpit to meet her! Very special.

[@TheFarmanimalfriend]

My beer credit had expired. The flight attendant informed me of this and gave one anyway. I was a happy boy.

[@AverytheCubanAmerican]

I’ve been on Southwest from ISP to MCO, had a great experience. Security took a minute. Great flight attendants

[@canadian_aviation]

I’ve been on Southwest Airlines from Seattle to Phoenix and from Phoenix to Hobby Houston and it is a great airline 100% a 5 star airline!!!😀😀

[@noolikeifinnabeinthepit]

Aviation95 all my trips from ATL-HOU HOU-ATL ATL-LAS Atlanta- Houston Hobby Houston Hobby- Atlanta Atlanta- Las Vegas And back lol But coming back from Las Vegas It was a freaking drama

[@Rambo-ss4ce]

SouthWest is the best airline ever. I'm impressed so much, everytime I have flown I used different airlines but Southwest is unbelievable with the whole show. Thank y'all and see ya soon.

[@tmalone2530]

I’ve flown with them once; LGA-DAL and I slept for the literally the entire flight, but I will say that the “no change fee” definitely came in handy! I was in the hospital literally 12 hours before my flight and was able to rebook free of charge for a flight later that same day, hassle free!

[@mbgal7758]

I think you summed up why people love Southwest. No change/cxl fee, bags fly free, free streaming and tv, bigger seats, and the same space for everyone. No other airline even comes close. It’s these perks that give loyalty that no other airline can compete with.

[@22640cal]

I had to read their book "Nuts!" in one of my college classes, its really really interesting

[@beernpizzalover9035]

22640cal Agreed. RIP Herb Kelleher.

[@usvmchc2843]

You don’t even need to fly it, but you did. I fly southwest and in every way, I love it.

[@blair7001]

Southwest was my first ever flight

[@Cringehandleupdate]

Same.

[@novembertheduck3575]

Lol Continental was mine

[@Raven27495]

@@novembertheduck3575 Heh mine too I remember when Continental was a thing

[@hawaiifiles]

I flew on Southwest for the first time earlier this year, from one Hawaiian island to another. Loved it, especially 2 bags flying free, the open boarding process, good service and of course low ticket price!

[@soravulpis96]

Assigned seats are more civilized.

[@hawaiifiles]

@@soravulpis96 I don't mind open seating especially if the ticket price is lower.

[@healthychick9450]

This!! I will pay extra to pick my seat. I'm not fighting people to get a good seat. Too much stress

[@stevee1311]

Jeb and Sam Chui, my 2 favorite frequent flyers, Love seeing both, his and your posts. As you said, been awhile since you have been on WN, Diamond Delta, million miler I's where your at. You spent some time stating all the things Southwest is not and has not. 40 to 50 min turn times are now the Norm. and they (according to flightaware) are often 1 or 2 daily in late and cancelled flights Worldwide. It's been a tough year for WN, From the Max issues, to labour disputes slowing things down, many last min cancelled flights with no explanation, and no auto rebook, by reservations, passengers are on their own to try to get another seat, before others beat you too it. They are no longer the low fare leader, many are lower, especially last min. IE, last min on Delta first class to BNA to PDX DL $401.00, First Class, WN $569.20, Anytime fare. They do many things well, but this year have fallin behind, folks LUV them and the simplicity of everything, hopefully they can get it together with the soon, with the return of the MAX. And even with a Biz Select Fare you could be 20 or 25 to board with all the pre boards, and Thru PAX, At least not a "C" for center seat, but 5 or 6 rows back for sure. Wish they would add advance seat selection, as everyone else has, so it would not matter when your board, and pre boards won't matter. I'm a 50 plus times a year (A list preferred) flyer with Southwest, so are hoping they can get back on track in 2020. They deserve the best, great employees, great biz model, still made money this year even with the challenges. But I miss Herb...

[@richardcogbill6791]

Love, love, love SWA ! No baggage fees for two checked bags and two carry-ons. Quick boarding. Simplicity. No change fees. I recall maybe changing my flight maybe 3 or 4 times in the past several years of flying with Southwest and only once paying a fare difference of $35 dollars and another time the fare difference was only a few dollars and the ticket agent just waived it. And of course always a credit to use on another flight if one has to cancel. Love the low fares too. So lucky to live in the Austin Texas market where the fares can be ridiculously low for flights to LAX, SFO & OAK where I have family and friends. I'm heading to Los Angeles in late March for $119 RT and that's on 2 non-stop flights. Purchased that flight when I was out there for Xmas and New Years. I just happen to be showing one if my best friends how to use the Southwest reservation site and saw the low fare calendar. Snapped that low fare puppy up like nothing and found another low fare for my friend to come out next week for the SXSW Music, Film & Tech Festival. It was only $137 RT with a transfer in PHX. I bought the ticket for my buddy for a Xmas gift since got laid off from his job at the end of Dec 2019. Hopefully he'll hang out here in Austin for awhile after the fest and maybe find a new job here. If that happens I'll have Southwest airlines to thank as my friend would never let me give him a plane ticket over $200, but for $137 RT, even my friend says that was too good a deal to pass up. THANK YOU SOUTHWEST !!

[@barackobama743]

Honestly I like them cuz of their livery/color. Looks really dope.

[@paulcouch2594]

I don’t get to fly but once a year but I ALWAYS fly with Southwest!!! They are the best in my opinion!!!!!!

[@Gqboy731]

Thank you for the wonderful review of my Airline. We strive to take care of our passengers because Southwest takes care of us.

[@nickmartinez195]

My brother and I went on a vacation last month and we usually take American Airlines. This was our 1st time using Southwest Airlines and they were great and friendly.

[@thefitnesslife4988]

I love how they do active duty military board 2nd after the handicap. Basically I choose any seat i want when I fly southwest regardless of my boarding group on my boarding pass.

[@Marqk-]

What you don’t like fighting with people over seats?

[@N121WW]

As someone who is on a Southwest flight at least twice a week I must say I enjoy their hospitality, kindness, and abilities to have fun. This occurs from the gate agents all the way up to the flight crew. Heck ill be flying Southwest in a few days time again, and I’m looking forward to it!

[@samc1549]

Is your next video about the Tony Janus Award going to include the highlights of Tampa International Airport? I’ve never visited a better airport than Tampa’s!

[@jaypainespotter]

That's good, most US airports are dumps compared to Asian Airports.

[@vesahansa4645]

try visit Changi Airport in Singapore then

[@jowillard2373]

Jeb been waiting for this one! As a frequent flyer of WN for work, I can honestly saw it’s not glamorous but they are reliable and dependable. That means a lot when you are trying to get home from a long week of work. Plus they fly to DCA!

[@ShytownGirl1]

I can HONESTLY say...when I'm planning my vacations--if Southwest dont get me there...IM NOT GOING...until other airlines meet this standard they're not getting my money--may not mean much to them but it means alot to me. THANK YOU SOUTHWEST 😊❤

[@stargate1552]

Southwest is the best. Good service, good captains, good flight attendants with good humor. It's the best airline to choose for me. It's the safest airline, too

[@clarkmckee4700]

I’m obsessed with Southwest. They’re my favorite airline.

[@BuilderJosh]

Just booked my first Southwest flight. SJU-ALB in Feb. Best price I can find and gets me to Albany at the right time. No other carrier had the times I needed.

[@JonFromRhodeIsland]

Love Southwest for its service and convenience. But sadly the fares are no longer substantially discounted from those of the big 3. In my market (PVD) it often makes sense to use a legacy carrier through its hub or fly direct out of BOS.

[@billwalker7556]

sure they are. They are a cheap airline for cheap people.

[@lovatojonasfan1]

I flew SWA only once from San Diego to Denver and the people at the gate were so welcoming considering it was Thanksgiving. They were singing and even dancing.

[@HomebaseLHR]

3:10 wing views are the best view. Change my mind!

[@boeing_RBLX]

Nope, I have some of the best views

[@greenidguy9292]

Homebase LHR Boob views??

[@ThatOneAviator777]

I just flew Southwest yesterday and it was AMAZING! I was going between KMEM-KATL and the crew were very kind, the snacks were great, and I got to fly on their new 737 MAX 8’s! I would definitely fly with them again!!

[@mattwood4146]

Think it’s time Southwest came to the Uk and Europe to show Ryanair how it’s done

[@thefitnesslife4988]

And Easyjet needs to come to the U.S

[@liammurty]

EasyJet & Jet2 do a good job of that already 👍🏼

[@Andwrightrocks]

@@thefitnesslife4988 we got spirit and frontier

[@frosty6578]

Do 737s even have the range to reach the UK?

[@ausaviation6024]

Frosty I think the MAX versions could... not sure tho.

[@Ezrahomeservices]

I love southwest. I'm a frequent flyer and Southwest is one of the best Airlines out there!

[@papatango2362]

4:52 Thanks for the shout-out to my favorite movie

[@SignalLightProductions]

Great video about the best airline there is! The heart of hospitality!

[@billwalker7556]

that's hilarious. and also not true.

[@pinchy08]

And remember. Despite doing a video on the JetBlue mint experience, please review a regular JetBlue flight.

[@OfficialCj_Playz]

I love southwest airlines! It is my favorite airline, From the funny attendants, Friendly people, Free Carry On Bag, And open seating! Great airline. Love it

[@Hobinator17]

I honestly hate not having an assigned seat. Just one more thing to stress about besides being on time and clearing TSA. Makes me want to book with JetBlue instead

[@MiMiOrt]

I LOVE SouthWest and I recommend it to everyone. Especially those bags come in handy for holidays. I have changed my flights and canceled with no fees. LOVE LOVE LOVE!!

[@ItzvenomzTV]

Why do you love a common vehicle that's made out of aluminum?

[@thecomedypilot5894]

First time I flew them this past summer, ATL - BWI. The flight came in from Denver about 20 mins late and we planned on leaving half an hour late. No big deal, I thought. Upon boarding, there was a woman who kept walking up and down the isle cause she couldn’t find a seat. The annoyed sounding flight attendant asked on the intercom that if there was an open seat next to anyone, if they could press the flight attendant call button so the woman could take a seat. There was an open seat next to someone, but the person never hit the call button due to his selfishness. Because of that woman, we left a few minutes later now, and we had to sit short of the runway for about 20 minutes due to a storm that rolled in. We took off over an hour late. The flight was too “bumpy” (though not really) and the flight attendants didn’t serve us any food or drinks at all on this hour and a half long flight, which is actually not good at all because you need to stay hydrated up in the air. Plus there was a crying baby the whole time, but I know that wasn’t the airlines fault. One flight attendant was really nice and he laughed with my mom when her dad was annoying her. But the other flight attendant was so demanding and crabby. Landed an hour late into Baltimore. That was the first, and honestly my last southwest flight. I know the weather and that woman wasn’t their fault, but I hate that there are no assigned seats, and no entertainment screens at all. This is for sure a cheap airline, and I don’t plan on flying it again. I’m sticking with Delta, because we all know they’re much better.

[@JeremyForest]

This video is awesome! In 2018, I boarded my first airplane flight using Southwest Airlines. I tweeted my experience, and they gave me a free code for using their Wi-Fi for a year, which I am truly grateful. Also, I'm grateful that they don't charge luggage fees like other airplane flights. Southwest have been very good to me, and haven't had no problems with them. I am definitely a Southwest Airlines fan. Awesome job with the video!

[@noonedude101]

I'm actually an airline pilot. I don't think you've reviewed any of my company's flights. But aviation videos get pretty boring/repetitive to me. You're the only aviation channel that I regularly watch. You keep things detailed yet to the point, and I like that.

[@craigwillis3372]

The last cabin door has been closed...boarding complete !! Magnificent !! Great video as always Jeb and an all star cast by the look of things. Well done mate and I always enjoy your videos wherever you may be flying !!

[@josephkrol8330]

I like everything about Southwest except the boarding process. I like to know I'm getting a certain seat, instead of waiting anxiously to find out that I have no choice but to take the middle seat. I wish I didn't have to pay more to know that I would get a decent seat.

[@kendallevans4079]

Many ways to get around this. Check in right at the 24th hour before your flight OR spend the $15 for Early Bird OR purchase Business Select.....OR fly so much you become A-List like me!

[@planesandeverything8149]

YES YOU FINALLY DID SOUTHWEST IVE BEEN WAITING SINCE YOU’VE DONE SPIRIT AIRLINES THANKYOU JEB

[@jakeschroeder1553]

Southwest at an event to honor an Airbus employee? Hmmmm.....!

[@matmusich7278]

Gary is very close with Airbus and has been in negotiations on purchasing an Airbus fleet

[@adama4791]

ColoradoPride09 Thats not even close to accurate. Gary has said that SW is studying whether their all 737 strategy is still the right move and that has yet to finish. They aren’t even close to purchasing. As to whether Gary is close to the airbus CEO who knows but this event seemed like something where he was already a member and this year the airbus ceo was inducted as another member.

[@slickkitten4456]

The reason Southwest has not invested in Airbus is because they like to keep it stream line. If you start added different types of aircrafts it drives cost up, and complicates day to day procedures. Its much easier and cheaper to work on 2 different aircrafts, than it would to work on 4 or 5 different types of aircrafts.

[@MileHigh_Aviation]

Jake Schroeder I’ve heard about maybe them picking airbus

[@johnmor3541]

@@slickkitten4456 I think Southwest would only buy a220s from Airbus so it can serve smaller airports

[@Nolonger-q8f]

I love southwest because you get whichever seat you like and you get 2 free checked bags and their customer service is great and it’s my favorite color.

[@austinc14]

I really like southwest but their prices have gone way up lately. Been better off taking delta

[@westmax8491]

I have also noticed that too, I think this airline is suffering at the moment due to a huge number of their planes being grounded(737 max). The problem of harvesting all eggs in one basket. They should have diversified their fleets and have a mixture of Airbus and Boeing.

[@gabemanner5143]

That’s funny - noticed it also the past couple weeks.

[@Liantx]

It has a lot to do with timing. I work for Southwest in their call center and some people think of they wait until closer to departure that the flights will get cheaper, quite the opposite. More advance notice the cheaper the flights and the sales go live on Tuesdays so that's usually the best time to search fares

[@sjanovSjanov]

west max it’s significantly cheaper to operate an airline with a single fleet type, when you calculate, employee training costs, maintenance costs, parts. the employees only have to get familiar with one fleet type, I don’t think the Max’s being on the ground is hurting them as badly as the airlines that have them are whining about, south west has well over 700 airplanes and have merely 30 Max’s, is 30 planes hurting the profits Unlikely.

[@doubleu1017]

Totally agree. Southwest flights are way more expensive out of philly than any other airline. Also - I had pretty rude flight attendants on both legs of my only round trip SWA flight. It wasn’t directed towards me but still. I will try to give them another chance in the future if the price is right but sadly I’ve had better experiences on American Airlines (believe it or not).

[@betaakey]

Thank y’a for doing this I flown with southwest 2 times from my home town to San Diego and then back and their service was nice VERY nice I gotta say their pilots are very professional

[@dylanlevy2107]

Southwest was the bee's knees in the early 2000's when they had the desert livery, now they are VERY expensive

[@williamwalters9403]

Depends,found rt from iah to den for under $125

[@dylanlevy2107]

@@williamwalters9403 home base is lax your talking 450 plus

[@Sailor376also]

I've done some near commuting. By far, Southwest is my favorite airline. Inexpensive, zero kayak or other resellers, easy to purchase online, easy to check in online, two bags,, which I rarely have needed or used (normal was a single change or clothes and some reading material),,, and without exception,, on time,,, They delivered what was promised. The crews I have enjoyed. And the pilots are very skillful. (Yes, I know a bit about that.) They run their airline like the Swiss run their railroads.

[@shellyh.8197]

I live in Chicago were midway and O'hare airport is when I go to midway we fly southwest it's the best airline ever

[@Project2457official]

same I've flown SWA most flights I've taken. The only times we haven't is my upcoming flights my friend booked me on AA, and the AA, Aer Lingus and United flights I have taken for international flights to Europe.

[@MrOfficialscotty]

Southwest is the GOAT of flying! 👏🏼👏🏼👏🏼

[@GuillermoGomezGG1959]

A fantastic carrier with a distinct product! Their culture is magnificent, DL has a lot of catch up to do.

[@billwalker7556]

Delta is and always will be far better than Southwest.