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You can never be too prepared - or can you? “You don’t necessarily need all the answers before you get started,” says Lloyd Provost, co-author of the legendary Improvement Guide. In fact, placing too much emphasis on studying processes and collecting baseline data at the outset of a project can stall your progress. Learn how to avoid this pitfall and save precious time in Provost’s Open School video short.
Lloyd Provost, MS; Statistician, Associates for Process Improvement
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