Wicked: Why Do Black People Hate On Black Businesses? Do Black Businesses Give Poor Service?

Wicked: Why Do Black People Hate On Black Businesses? Do Black Businesses Give Poor Service?

[@Mickeymadeit]

Wow wow wow I’m a black business owner 13 years clothing brand owner I tell you it’s hard but you spoke to my soul with this one. We hurt us but I’m never gonna give up on us I can only keep going ❤

[@kennethwatts4390]

The service is the only problem that I can see in a Black business.

[@eliteme13]

Word, even when they want a handout

[@Destroyer-Grizzly-BIH]

Nothing but blessings and success to you.💪🏾

[@Mike-dn6ur]

What is your brand?

[@badass9643]

Congratulations but until we recognize the customer service aspect, then it will always harm black business. I’m sure you don’t have that problem but a lot of black owner business does.

[@nordynord1000]

Condolences to The Great Wick!💥💯✨✨✨✨✨🥃

[@cmasonffg]

Don’t LEAD with “Black Owned” Lead with great service!!

[@tbax3918]

1000%

[@andremiller1566]

Or shock people and combine it. Right now "black owned" mean somebody suck they teeth when you walk in.

[@vanjones1749]

For real, everything else’s will fall into place

[@Charlesconditt]

💯💯💯💯

[@IsMoKeDgRaPeS]

On B-D!!!!

[@bigchris7709]

What about the customers wanting the 'homeboy hookup' or a discount nobody else is getting...knowing the business just opened up and they might not be fully staffed? Having these super unrealistic expectations for customer service as well? I patronize lots of black businesses in ATL and have very few issues. People need to stop running out to the latest 'hot' business and expecting to be catered to with personalized service when the place is slammed.

[@RiqueG478]

Some black businesses treat their customers like 💩. I’ll gladly support any black business but I expect them to want to make sure my experience with them is great. OAN: I got 4 pair of Shaqs (Reeboks), they are dope.

[@already5912]

I had them Shaq reeboks 2 and they were fie.. Had some Frank Thomas reeboks too. Reebok had some players on the team

[@RiqueG478]

@@already5912 I had the black/white and white/black Big Hurts (Frank Thomas) too, people slept on them.

[@garyjasonlewis7070]

B-High was on point. He really articulated the issues black business owners go through. Excellent conversation! 👍🏾

[@DDMobileOilChange]

As an owner of a mobile oil change service (we come to you) located in Miami. I found this pod cast to be very interesting. I find that unless you are an established business, trust is harder to gain. As was stated, there are many other factors that hinders that interaction, past experience, marketing, supply prices, and our own expectations of the business services. If the customer service is not the issue, lets remember that a business has to start somewhere.

[@TexasAlabamaBoi205]

Black businesses are not hated on,however,I do hate the customer service! Especially how we treat one another but when any other race walks through the door SOME black businesses rolls out the red carpet for that particular race!

[@khaoticman3055]

That's true bro especially my jamaican brethren

[@TexasAlabamaBoi205]

@@khaoticman3055 Yes lawd!! Jamaican spots are the worst place when it comes to CS

[@s.h.p.zfinest256]

Black patrons (sometimes), unfortunately, expect black business owners to run their establishments on a buddy system. We want discounts, free goods and services, and wanna be treated like we're doing the business a favor. I know no one wants to admit it, but it's true. You would never walk in gucci and ask for a hook-up, but you will do it to your homeboy who just started making t-shirts. We don't give black businesses the same respect, grace, or etiquette we give others as well. McDonald's can mess your order up 50/11 times you'll keep going back. A black restaurant that's brand new, overwhelmed, and under-staffed: they make one mistake we running to Yelp or Google reviews trying to get them shutdown. We have to look in the mirror and do better as a people. But in the same breath, some of these establishments give terrible customer service and think we're supposed to give them our business just because it's black-owned. We all gotta take some accountability as a whole to fix the issue.

[@JMPL3180]

Also, TRUE!

[@BDOE33]

We're the only culture that hate on each other. I pray one day we can get better JAH BLESS you and your family

[@zshakur]

No we're not, but we ARE the only race that does it publicly.

[@antoniojames9493]

Not true at all! White folks hate other white folks😆

[@quentincarter8021]

We say we are the only culture that does all these bad things because we are not apart of other cultures and don’t know what they do to eachother.

[@BDOE33]

@@zshakur I can agree to disagree but can you enlighten me and tell me what other cultures don't get along? thanks

[@zshakur]

@@BDOE33 We're all human. Every race/culture is human. Human beings don't always get along. Respectfully, this should be an obvious answer. Like I said, we are the only "culture" that publicly humiliates each other. THAT'S the main problem.

[@williesween8780]

Customer service, pricing ,the quality of the product or service provided and the expectation that black folks should be willing to pay high prices for poor service just because it is a black business.

[@amidbse]

This is it! We struggle with customer service and are so obsessed with luxury that everything always costs waaaay more.

[@albertpullhoes]

Well Needed Discussion.

[@pamelaleake9271]

So many valid points - Customer service, expectations of black business owners and giving back to the community. I expect customer service from the initial greeting, whether it’s via phone or in person, regardless of color.

[@ENRGYBEATS]

I love y’all perspective!!!

[@williamwaters3588]

Condolences to Galaxy Wick and his family 🙏🏾. We as black folks should always do our best to seek out and support black businesses and if the customer service is not great let them know that but don't make it a one and done based on that alone. Allow the business to grow and improve and iron out the wrinkles

[@brianfaulcon4500]

5.99 hot dog comes with a tap dance 😂😂😂😂😂 dope podcast

[@hdj0452]

Shaq Reeboks still a classic.

[@reginaldedison6518]

“Shaq’s” and the Reebok Shaq shoes are totally different 😂

[@gasmane1083]

Powerful message

[@qikstar]

Black owned restaurants in Chicago, especially newer ones that popped after PPP loans- can exhibit some of the worst customer service you’d ever encounter! A lot of them get visibly frustrated about questions regarding menu items, cheap out on portions, and try to cut corners on packaging/ utensils. I only go to the black restaurants that’s been around forever and don’t have multiple locations. I will travel far for excellent food and great customer service. I will also 1 star yo azz on Yelp/Google if you wasted my time and money

[@crashHypnotize]

Customer service and prices don’t match expectations most times than not. Tried many times ignoring others to shop internationally with black businesses and often end up fucked over.

[@Cornerbendin]

Great commentary I agree with all comments made.

[@getinandjump551]

By far my own people are the most difficult to please as well as be Supportive

[@antoniogiant4641]

I don't hate on black buisness but the customer service is trash alot of times

[@problak202]

That part and it irks me man for the fact I wanna support my peoples so bad

[@CamDaKilla]

No lies detected

[@MichaelScott-uv1bt]

Facts

[@w.v.6030]

🎯

[@thegeorgiaaquarius]

Facts

[@jameslancaster5281]

CONSUMERS SHOULD DEFINITELY SUPPORT BLACK BUSINESSES BUT ONLY IF THE SERVICES & QUALITY CONTROL IZ UP 2 PAR...4 EXAMPLE N THE FOOD SERVICE/RESTAURANT BIZ CLEANLINESS GUD SERVICE & GUD QUALITY FOOD R HUGE FACTORS N THE EQUASION

[@waltergibson2339]

Condolences Wick

[@kevinchamberlain9587]

Wick is B-High still tap dancing lol

[@lashonbernard]

Wicked we love you cousin and you are a amazing young man that is more of a Brother then Cousin.

[@dwaynewrd]

Condolences to you and your family Wick.

[@tchap9868]

Great conversation from both sides! I feel as though sometimes the customer service can be lacking from black businesses and sometimes black business owners want their customers to accept the lack of service. Having lower quality product is one thing. Which can be caused by lack of capital and cost, but it doesn't take extra capital to provide quality service to your customers. For the product that is lacking, I feel as though the service should be the thing that makes up for that. Also, reinvest profits into the community. Help build that cycle between the community, customer and business to create a great economic impact within the community.

[@g-lee633]

It’s the customer services to be honest

[@chuck9380]

I’m black in Atlanta and 80% of the bad customer service I encounter is from black establishments

[@2KGrind09]

I don't have any problems when I go to black owned, 1st thing I look for out of town is blk owned businesses. If I don't like it I don't have to go back, just like any other business. I spend 1st with us before I run to them is all I focus on. A blk business owner who has a cleaning service told me, "even if you find a cheaper price you should still use the blk owned business" 🤣

[@troycolbert6781]

Not that Reebok Pump Shaqs, they cost more than Jordans!!!💯💯💯

[@darylstewart4536]

Boy my teammate wore some Hakeem the Dream shoes to a team meeting, we roasted that clown for 90 minutes. We were terrible, but that shyt was funny.

[@Gametight601]

Were you'll teenagers?

[@darylstewart4536]

@@Gametight601 It was college.

[@LossyboiCorleone]

Good game fellas 💪🏿 that's real! Ppl don't want to see you do well, just cause they don't want you to do well. Smh. Sad. Bad energy like that tho, is too low to stop anything that God manifested in my life. 👑👑👑

[@Koma54077]

The spirit hit B High about black businesses 😂😂

[@startingnew2024]

Can't tell you how many times I've shown up at a scheduled morning time to do an install at black owned restaurant, no one there, wait for an hour, call the contact number, someone would answer half sleep and they would say I'll be there in 30 minutes don't leave. An hour later someone would show up. Two hours wasted.

[@troycolbert6781]

I bought them in the 90's with the Penny jersey flexing!!!💯💯

[@Myaa1980]

I was car shopping about 15 years ago. I decided to patronize the new car dealership in the neighborhood. I love shopping with my people. This guy saw all my naivety from my whole entire life in my face because he tried me. Told me to give him all the money I had for a down payment that day and pay $1000 a month for the next 3 payments (and then start paying regular payments). I held it together and told him I'd be right back like I was going to the bank. He was so sure of himself that he told me if I didn't come right back that I was going to miss out. About 30 later he must've started realizing he fck'd up because he started blowing my phone up to come back and let's work something out.😂 Hell naw!!

[@bryonsview]

We are terrible to each other. I went to this black restaurant to eat lunch. They charged me for a sprite refill. I never ate anywhere that charge for refills.

[@roberthall6161]

How many times should a customer be told NO politely?

[@mblackston4292]

Product and service... if its good ppl will support no matter what race

[@Wormanatti]

The worse service I ever experienced has been via black owned business. ESPECIALLY in black owned food service. Let's just be real about it. I'm not making excuses for that shxt

[@Outty5000Hertz]

I need this to stop. Atlanta has to maintain the black business and black culture. ATL is the Mecca of black America. After watching this I’ll make certain to support more black establishments

[@roberthall6161]

I deal with a multitude of customers from different races. All money is welcome.

[@troycolbert6781]

Not the first Shaqs Wick!!!

[@mrGekothegreat]

B high You ain’t never lied/Playboy

[@bandotrax]

I'm a black business owner however, before I owned my business I was an employee of many other corporations. Every business that thrives puts the customer service first, businesses that don't put customer service first, Fail.. It's simple. We don't have to add race to the matter if we just understand that simple part. The customer service is first because it's the only part of company Branding that you have direct influence and control over everyday... The customer service is first because without buyers, you have no sales and without sales you have no business. Customer Service is a required minimum expectation for success. (If you don't feel like doing performing customer service is something you like doing, just quit the industry). But what you will find is, Life is about Service to others.

[@joeynixon2640]

B high coming out with sum high top tap dancing shoes.😅 call b high tappers!!

[@kennethdavis5309]

Great

[@christinebryant8354]

Condolences to you & family Wick. 🙏🏾 I think B High hit it right on the head. We love to count other peoples pockets. See someone with something new & we trying to figure out how they got the money 💰 it’s a lot of jealousy & envy among us. On the other side we have some black business owners that like to play a lot & that rubs me the wrong way. I’m going to say exactly what Wick said. I gave a black female doctor 👩🏽‍⚕️ a try, a chance & was very disappointed ☹️ because once she entered the room automatically started talking hood to me! I couldn’t believe it so I let her know that her services were no longer needed & asked for another female doctor 👩🏽‍⚕️ that wasn’t black. Went to a black restaurant placed a carry out order & he had the nerve to ask me if I was going to leave a tip in that cup on the counter smh While he handed me my order. Never went back. I do the same with any business if they rub me the wrong way or allow foolish amongst the worker I never spend money there again. Great conversation.

[@antwanbrown4259]

Nobody had them damn Shaqs 😂😂😂😂

[@M4Franchise]

Don't forget Shaq has Reebok shoes too not just wal mart and they hard in my opinion

[@48LawsofYoutube]

Ain't wick suppose to be on tour with ceelo green and turk??

[@_8thirty1]

Because they act like your money is granted to them, customer service is trash, they open late and close early

[@dondeal3561]

Just being Black ain’t enough Idgaf. Customer service matters‼️ I’m not paying no damn Black tax if my financial situation can’t afford it. Black business must step their game up point blank period.

[@startingnew2024]

Has anyone ever been to a jamaican restaurant and they are out of rice? Have you ever been to one and they say we are out of jerk chicken? I have had that happen many times and no apologies were made. Those are two things you must always have in a jamaican restaurant. We seem to think that we can do each other any kind of way and you just have to deal with. We show everybody else respect except each other. Thats why it bugs me to go into the hood and watch all these other nationalities own all the stores without much drama and live very comfortably off of our money. I worked in an occupation that I did work in different restaurants everyday and if I had to go out to my truck or something, the vehicles that they were taking restaurant supplies out of were always something like a lexus, bmw or benz suv. Using those as a hoopty. I would just shake my head. Very often they were only in their twenties. I wouldn't be mad at them I would just think to myself , why can't we do that?

[@414GetInMode]

We have a lot of healing to do internally. I see a lot of mention to low quality of customer service in the comments. How you treat yourself is how you will treat others. I have compassion for my brothers and sisters regardless of the fact but there’s much work to be done.

[@williammitchell5066]

Healing from what exactly?

[@414GetInMode]

@@williammitchell5066 Trauma and unconscious programs.

[@EASTSIDEBUBBA336]

I Love Black Businesses , But Sometimes We Cut Corners ….

[@usfirst917]

It's sad that two black men are fighting over shoes that neither one OWNS. It's a difference between ownership & endorsement.

[@vanjones1749]

Anytime the service starts with hey man what can I get you, I’m out

[@bcranford714]

I’ve been in Atlanta for 10 years and I don’t understand the obsession with American deli

[@TubularTv]

#Blessing to the #GalaxyWick 🪐 family!

[@evettebell3976]

See we always have to through a shor at each other

[@ContextReallyMatters]

I don't hate on black businesses. I give my honest assessment. If it's good then I give credit. If it's bad then I criticize. A lot of black folks have a problem giving good customer service. Every ninja is a king or queen in their mind and kings and queens don't serve. That's not the right attitude to have if you work or have a business that's customer service based. I will drive out of my way and pay extra for good customer service. It doesn't matter the race of the people. We treat each other as less than. It goes both ways. I've seen businesses give white folks better service than black folks and I've seen black customers give black folks a harder time than they give other folks.

[@arrisbaldwin6498]

Promote what you love instead of bashing what you hate. Some people dont like you just because your strength reminds them of their weakness. Don't let the hate slow you down.

[@tristanbrown2713]

They GIVE shaq's shoes away FOR FREE!!!nobodys PAYING FOR THAT GARBAGE!!!!!

[@izzyhegetsbuzy3526]

I think giving back is giving the community financial literacy. Teach buying land through local tax sales invest in stocks and trades. Can’t giving back to people who don’t know what to do with it

[@ted.25blu57]

Always support your local b.o.b. But if they push you away because something's unprofessional. And you can't stand it! Then it is what it is.

[@mrj5695]

Black business gotta step it up . Atlanta got bad customer service

[@amaadfarris9083]

Buy what you like, if somebody has to talk you into coming to their establishment you don't belong in there. Go where your spirit takes you.

[@KeepItNmotion864]

I agree 👍

[@ThatManDWill]

UNEDUCATED black owned businesses are the ones that lacks customer service. These are the businesses that thinks the customer needs said businesses.

[@junebugspade7771]

Lots of times, black business owners take black customers for granted. I understand grace, but i expect the same level of service regardless of whoever the owner is. I've done plenty of black business patronage. Some has been cool, some not.

[@dontaerussell3397]

A lot of black businesses treat you like theyre doin you a favor when youre in the establishments

[@brianbanks4480]

Reebox Shaqnosis were 🔥🔥🔥🔥

[@Destroyer-Grizzly-BIH]

I’m not gonna generalize all black businesses over my one bad experience. I shopped in a black owned business and the shit I bought ended up not being legit. Long story short I got the whole “you didn’t get it from here.” thing even though I had a receipt and they saw me there the day before.

[@deontate8284]

Bhigh we hate on each other from the cradle to the grave.

[@Zo-Killa]

I try not to support as much as I can but u have to be professional. Not try n hustle each other. Some of us will leave money on the table n not look out just cuz of who else u might have ties to

[@joshdarby360]

Bunch of BS If the customer service sucks I'm done If it takes an hr for a meal I'm done etc etc and that's anywhere. Miss me with the excuses and etc. if you feel like you're being charged more than others. Then do what others have figured out. Go get it yourself. If you're not part of a franchise then you better work harder and definitely be on your A game and hold everyone accountable.

[@troycolbert6781]

Shaq Reebok's was so expensive, that he came out with the cheap Shaqs!!!

[@cmcjsap]

Comment Section: Dont make excuses, we dont support each other period.

[@ColdheartCuzo]

Man disrespecting Shaq is crazy

[@kuntrynomics101]

China make all shoes cheap

[@deonrichardson5250]

I don't think we hate on black businesses we just hold them accountable for poor service

[@badass9643]

It has nothing to do with the “business”. It’s the ppl representing the business and until we address that, then black owned business will continue suffer.

[@joryscott6736]

It’s not all of anything. WT folks are very rude and ugly lot of times in my outing events. Im from Columbus Georgia

[@mikeswan9832]

Why black business have to be called black business... You start with a stigma. Its not the business sometimes. Sometimes its the customer not respecting or over expectations. Like Bow pesant because you lucky to have me as a customer.

[@bigtizzleproductions2589]

The only thing that matters to me is time and money. I’m not gonna pay a stupid amount just to say I’m supporting my people. But m concerned with me and “my” family’s best interest and most of the time black businesses price themselves out of business and provide rude ass service. If a purple person had good food and the prices and service is good then they getting my money

[@charlesislaw]

They dont want to build..they want something already done

[@chezhoward4934]

The first mistake of black owned businesses is putting black own business anywhere near your business

[@Osei_Bean_8ryant]

Shaqnosis were dope

[@michaelc5019]

Devin Booker is making his millions in 1 way. Shaq has made millions more in MANY DIFFERENT ways. Devin Booker better pay attention. Shaq is diversified and most of all he is humble.

[@mauricecolvard]

This is a Nike vs Reebok thing

[@kaykilla1000]

I don’t think that black ppl for the most part hate on other black businesses I think that we do try support other black businesses but often times black businesses have poor customer service and poor attitudes towards their customers/clients.

[@andremiller1566]

It ain't about black business its about good business. Be a real professional or close shop.

[@ColdheartCuzo]

He dismissing poor people smh

[@TheCraftsWOMBman]

Sad these comments talking about bad customer service but I experience the worst with immigrants. The Arab at the gas stations are rude and disrespectful. Same with the Asian at the nail shops or beauty supply store. Other races treat us the worst.

[@innerstatescrilla1887]

He must've never heard the complaints. Having a blk business doesn't mean poor treatment & customer service.. even the staff get treated poorly from owners to managers. My blk businesses are owned by hood blk ppl instead of blk surburbanites that understand good business & customer service. Yikes!

[@cedricmyree7440]

I had the shaq sandals