Will Best Buy Survive Amazon?

Amazon has shattered traditional brick-and-mortar stores across sectors, but there's one retail giant that still stands amid the rapidly changing retail market: Best Buy. In 2012, the electronics chain almost went under. Then, somehow, it didn't.
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#Amazon
#BestBuy
Why Amazon Hasn't Killed Best Buy

[@kdssneakerz5945]

Bestbuy is fun as hell to go in for some reason it never gets old to me.

[@pv______6248]

KD’S SNEAKERZ so hell is fun for you

[@LynnAMV]

@@pv______6248 he arent wrong tho, when I go there, I feel happy

[@marr8742]

KD’S SNEAKERZ facts

[@happyfroggy3262]

I thought I was the only one..

[@Okayqwick]

It's cool trying all the tech

[@ruthgatorbinzburg1876]

It makes me strangely happy to see everyone so pro Best Buy. I dont wanna see everything die. Never thought I'd be cheerleading for a corporation, but here I am. We love you Best Buy lmao

[@Redorgreenful]

Leo Taxil Desperate times lol. Don’t want a monopoly of Amazon.

[@ed7519]

Leo Taxil: Why not cheer for a "corporation"? Without corporations and capitalism, we'd have nothing. We'd live in huts, with no technology, innovation or lifesaving devices to help us live. Don't be brainwashed by the political elites who demonize everything good, including the West.

[@Vikingdescendent]

It depends on management. In downtown Montreal, Management is the pits!

[@andyk4621]

The great thing about Best Buy now is that they price match

[@bluejanis5317]

@@ed7519 : Companies are a good thing! They push innovation forward. The risk when they grow to big is, they get in monopoly like situations. I dont think I have to explain why that is bad. Also at some point some companies have so much money, and therefore so much power, that they influence politics very dominately. Also bad. P.S.: Best Buy is not in a monopoly like situation, since they compete with amazon, which forces both companies to innovate or risk dying.

[@imsocoolthatudied]

I got lost in a best buy once when I was a kid and the employee kept me on the side, played a movie for me and gave me juice boxes until my parents came back. Weird to say that's my reason to like best buy but it is lol

[@Sundara229]

adorable

[@AD-HVAC]

You weren’t lost. It was by design. That was my role when I worked there.

[@user-cr8xm1gw6y]

@PRO HEN 👈👌😂

[@Safey07]

yeah that wasn't best buy it was a nice employee that's underpaid

[@imsocoolthatudied]

@@Safey07 tru

[@rprasan1985]

Strange times we live in, here I am rooting for the multi billion dollar “underdog” like it’s some mom-n-pop store

[@FLYERTWO]

Prasanna Ramachandrandell

[@alastairhewitt380]

My thoughts exactly!

[@MrMannyhw]

Mom and Pop shops are all dead. Cant complete cause they dont have economy of scale. It is a supply chain and globalization problem as things are made and shipped from oversea. So manufacturers want to make and sell in bulk. Mom and pop stores cant do that. Unless they stop completing with each other and form an alliance and merge into a big box store themselves.

[@jeffdazle]

When I needed to buy a Amazon fire stick, I went and bought it at best buy. Ironically!

[@karmatologist]

Same. I buy all my electronics from Best Buy and price match. I’d like for Amazon to have some competition.

[@jsm2687]

You can never replace the joy of looking, holding, and touching all the new tech that you cannot buy. Some things you just have to see it to believe it. Something Amazon can never ever replicate.

[@joyjoyoo]

John Simon Medenilla unless they have an actual retail store

[@Kuumin]

@@joyjoyoo they actually do

[@icecreamfanatic55]

InkayNgOG that will end many stores...

[@Kuumin]

@@icecreamfanatic55 well F

[@Amatersuful]

@@Kuumin they have amazon books, and food place pick up lunch spot i think

[@CDRNY25]

I hope Best Buy stick around. I like to go into stores and check out the products in person before buying it.

[@happyfroggy3262]

True they are like the only store that has the best selection of phones.

[@tooalienforearth5638]

But do you buy it there or from somewhere else?

[@k0tgesicht]

before buying it online.

[@slang3180]

That’s why it’s till alive

[@est9949]

yup. Especially with electronics that costs a lot of money I want to see and touch first what I'm gonna get. Them price matching seals the deal.

[@bobpolo2964]

i've taken both my cars to best buy to get my music system installed, amazon can't match that

[@jameslentsoane6866]

This is a very inspiring documentary...the narrator was spot on and the whole thing was well-put together. CNBC you rock! Keep up the good work.

[@GuthMan95]

I live close to a Walmart and drove 20 minutes out of the way to buy a $600 TV from Best Buy instead. I'll take that trip 9/10 times

[@thesoundsmith]

I'm fortunate - our Walmart is a bit further than BB. But if you live close to one you might consider moving - the zombies at night prowling the parking lots like college students - looking for brains... Sorry, I'm projecting - our University is near both... :-D

[@mxvids9167]

My Walmart, Target, and Best Buy are within a mile away from me in different directions. I'm lucky lol.

[@MaxiiBoii23]

@@mxvids9167 Do you live in a highway?

[@mxvids9167]

@@MaxiiBoii23 near one yes, but i dont need it to get to either 3.

[@vivekslogic]

10th time Amazon delivers it for you and you need not go anymore...

[@mindlesscargo]

Best Buy’s atmosphere is really nice and I don’t know why

[@Darkspexter]

Because you're surrounded by the newest electronics.

[@mindlesscargo]

Darkspecter not necessarily. I think Barnes and nobles has a good atmosphere and it’s not the latest tech

[@Darkspexter]

@@mindlesscargo Just agree with me.

[@JPHET37]

You probably like the pretty nerd working gurls there

[@michaelcollard2764]

The CEO comes from the hospitality industry. He's done a good job making store environments feel good.

[@brandonlee3240]

Best Buy is staying alive because they are price matching Everyone.

[@jmtake85]

No they never price match bh

[@michaelclayton3114]

About 6 months ago , I was an Amazon customer - then they for some reason would not even allow me to log on using my standard password . Even called management and they stuck to there position .Fine , I have not bought anything from them in at least 6 months .Even if they were the fastest and the cheapest - I could care less .I will pay more elsewhere .Nothing ever failed me at Best buy .Had a flat screen that bought from them at least 3 years after they first came out .It was a 55 inch that weighed a lot .I was still working when I got rid of it .Best Buy is more personal with what they sell .They can fix what they sell .The guy I gave the flat screen to is using it now and I even had it sitting outside up against the house in rain . ( Samsung ) I will keep buying Best Buy stuff . Be it more expensive or cheaper - makes no difference .

[@retro8696]

Plus you can go there and getting something they way amazon is now you will be waiting a month for it.

[@meowk5812]

@@jmtake85 they price matched Amazon's price on the TV I wanted, so I purchased from Best Buy.

[@lightbulb1982]

@@meowk5812 Never happen 😂😂😂🤣🤣🤣

[@psychoamerican]

Honestly I just see a Best Buy and I wanna go in to wander around. I bought my camera from there and it still works amazingly.

[@shiva_rocky]

Yeah it means ur handling with love and care of ur camera 🙏🏼

[@patrickcarrillo714]

The Sears one I disagree with they had their own problems way before Amazon became a threat

[@strongfp]

They didn't have any problem. they had plenty of opportunity to take their massive catalog and beat Amazon, but instead stuck to their old ways. Sears right to the bitter end kept their old model, I bought a book shelf from Sears a month before they revealed they were trouble, it was on sale and it was like I was ordering a fridge from my a local electronics shop 1995, I had to go to a store, talk to a sales rep to find the bookshelf in a massive paper binder, wait 15 minutes for them to confirm it was in stock, wait another two - three days to be shipped to that location, and then pick it up at a 'central' location, even tho it was advertised in a goddamn flyer! But I can sort of see (or guessing) what you are getting at, Sears had troubles as soon as all the trust fund babies cashed in their inheritance and screwed the company.

[@SeemsFutileNow]

The Sears in my town didn't want to sell you anything. I wanted a Fridge delivered and they didn't want to roll it up a small hill. Lowe's did

[@a.r.walker6255]

The executives ran Sears into the ground.

[@jackson5116]

@@strongfp you could tell Sears was having problems as early as 1993 when they had to change their focus from tools and appliances to softlines, creating the new slogan "Come see the softer side of Sears"- that right there should tell you they're having problems when they have to push softlines instead of their bread-and-butter Craftsman and Kenmore!

[@SirDishs]

Honestly a lot of these companies had problems before Amazon, like Toys R Us had a very large amount of debt.

[@rrufio3026]

Well done CNBC for putting up full content rather than snippets.

[@ghazman6141]

To expect quality journalism from a bunch of liberal hacks can only lead to disappointment, IMHO.

[@paulcooper8818]

@@ghazman6141 That is because you are an idiot

[@Mark54321]

It's a copy of company man

[@israeldelarosa5461]

@@ghazman6141 Cool. Who provides honest news to you then? Fox? One America News? Breitbart? Donald Trump's Twitter? Your local anti-vax essential oil vendor? The Bible and Bible Alone, and Die Heretic for Suggesting Otherwise? Or can you trust no one but your own ideas?

[@ethanhsu8596]

IKR 😂, news never provides any actual content

[@bookmarker7471]

I remember when Best Buy was the go to music place. Time bring on a change. Good sweet memories

[@TaylorMMontgomery]

I worked for Best Buy 2009-2012 and really loved it. They're doing decent, but I visited a few stores in a row on a weekend a few weeks ago, and they were all empty.

[@racypies]

Remember window shopping? Now it's reverse window shopping. I see an item, check the ratings and reviews on Amazon, then buy in-store because they price match 🙂

[@dannydaw59]

Not 3rd party Amazon sellers.

[@59fiftycap]

dannydaw59 I never buy from third party sellers on Amazon anyways so I’m glad I can take advantage of this “reverse window shopping” LOL

[@dannydaw59]

@@59fiftycap You're just as protected compared to getting something directly from Amazon. Best Buy's Monster Cables were like half as much from 3rd party sellers.

[@azzamjaber7014]

Hhbhha amazing.. I like that..

[@Zahrul3]

The models sold at Best Buy are subtly different specifications than that bought from Amazon...just my two cents.

[@AgentXRifle]

I can't imagine buying a $2000+ TV without seeing the image.

[@redscorpion9325]

Yea if I was to buy a Tv,I have to see it in person plus I buy new Consoles at Bestbuy as well

[@AznAnarchy99]

Rtings.com

[@xtremizzt]

I can't imagine buying a $2000 TV 🙄

[@justrandomthings319]

Reviews...

[@AgentXRifle]

@@justrandomthings319 reviews are bias imo. Also having staff to talk to is nice... Good luck with that on Amazon.

[@ep9542]

This is irrelevant, but Blockbuster had the best smell ever

[@gusschmidt6198]

There is an intangible energy when you walk into a Best buy store. They have a lot of energetic employees and really knocks it out the park when it comes to shoppers experience.

[@eliasgonzalez5073]

That logo is nostalgic

[@tracy_cakkes]

Yeah they’ve always had me laughing in the store lol or just overall polite

[@joshrandall5297]

It's not what it used to be.

[@MrSGL21]

*had they canned 1/2 their staff

[@DanTheMan-lp2fk]

It always smells like fresh carpet in Best Buy... idk why

[@707Tyree]

DanTheMan2500 man💯

[@jonahwizard1]

Why do you think Best Buy closes during night hours?

[@ifonlyunu994]

the chemicals

[@_thebusphotograher_cali]

Best Buy can’t die because you can order them online and pick them up or have it delivered to your home

[@mattyiannielli2067]

Yeah it does LOL 😆

[@BSReese93]

Seems to me that CNBC is getting notes from Company Man on KZbin.

[@Moren162]

Exactly!

[@BSReese93]

@@Moren162 I'm thinking bout telling him on Twitter 😂

[@VicInCommentSection]

I wanna unbiasedly say Company Man videos are better.

[@BSReese93]

@@VicInCommentSection they are much better

[@ddsjgvk]

I thought this was company man

[@god6105]

Just imagine: no more Black Friday, no more feelings of joy when stepping into a tech store, and no more fresh scent of tech

[@mel816]

Best Buy's click and collect feature is the biggest seller for me: You get the convenience of ordering online without the risk of expensive electronics getting lost/damaged during shipping.

[@Velo1010]

Just bought some Bluetooth earbuds from Best Buy, instead of Amazon. And I’ll keep going back. If you haven’t noticed Amazon sells a bunch of no-name Chinese (knockoff) products.

[@TheBrah808]

Amazon electronics are all junk.

[@Chironex_Fleckeri]

Actually, a lot of Amazon's electronics are just rebranded versions of the same tier 1 brands. Still, people like the Best Buy experience. I like to shop at Microcenter because they do employ a lot of competent people. Best Buy has sway with Boomers who aren't tech inclined. It'll be hard for them in 10 yrs.

[@rxonmymind8362]

It'll be their downfall.

[@Chironex_Fleckeri]

@@rxonmymind8362 Are you a financial analyst? Amazon is poised to take over vast swaths of the retail market. They already have. They're becoming the new Walmart. Even Walmart itself is threatened by Amazon. Their major risks do not include selling cheap products. Most of the time, Best Buy marks up similar products (mostly made in CN or VN) to cover their overhead. Similar gross margin per unit, much higher operating costs. You're not paying BB for a better product; you're paying for their customer service. If you know which phone case fits your phone, if you know how to select the right TV for your needs - you don't need BB. The main risk to Amazon is that they grow too big and lose focus or make poor acquisitions that increase DOL.

[@MsRose00]

I usually go to Costco for electronics. I don’t buy any electronics from Amazon.

[@lolac863]

I’ve had my packages for art supplies stolen off my porch, there’s no way in hell I would prime a $100+ device. I’d rather have it in my hands as soon as I paid for it

[@leanneadams2549]

Absolutely!!!

[@qzy9100]

@Shlomo Nosenberg lol that’s funny😐

[@romeoj30]

Yeah probably because if it were in a “white” neighborhood, the delivery driver would have been caught in a mass shooting. Get over yourself.

[@philippn.2675]

@Shlomo Nosenberg ok Karen

[@SharatS]

Why don't they hand it to the customer? In India, e-commerce delivery guys always ring the bell, hand it to the customer and then leave.

[@frankiesgamesoffical]

Besides that insanely expensive ethernet cable, Best buy is quite nice to be shopping at.

[@I_am_milan]

These are truly scary times. Yes, Amazon is convenient but we still need to go out & interact with the world.

[@TheJaguarMex]

I believe so. It’s always good to have a physical store to go and look at and buy from. I love Best Buy

[@richardsanon5508]

Jean Toronto Raptors is ki

[@ed7519]

Best Buy and other stores will ONLY survive if you shop locally. Period.

[@ed7519]

@IRONMAN 🤔 ?????!

[@DEATHFOOTAGE]

You know what is killing the retail stores? High prices and poor customer service. Lack of management

[@4weekshighlights246]

Yup!!!

[@vladimirhorowitz]

Nothing better than not having to talk to a person. Honestly I'd usually choose "no person" over "nice person."

[@DEATHFOOTAGE]

Vladimir Horowitz understanding the needs of the custumer is custumer service. I agree custumer shouldn’t be burdened with advices and opinions but a simple “can i help you?” Can really do most brands some good. (Im from india and amazon has destroyed many small retail outlets here) the problem was that many shopkeepers didn’t knew how to respect the custumer. They would price their products outrageously high and were famous for rude behaviour. If a shopkeeper does these things and then cries about the competition talking all the sale then you don’t deserve to be in retail

[@mrvandyk]

Preach!

[@ayyachris]

How did you spells customer correctly in your original comment but spelled it wrong in your reply?

[@Dralyn06]

I completely forgot about comp USA. My mom would take me there every time something was wrong with our Toshiba laptop. Man that makes me feel old af

[@cat-.-]

The best buy open box is what keeps me going there. On amazon the used section is very confusing, they have different sellers and different return policies. Bestbuy open box is straightforward, their "excellent condition" items are practically new and everything has the same 30-day return period. It's so much cheaper than the new stuff!

[@thearnabsarkar]

A Best Buy store near me is faster than Amazon Prime.

[@threepac]

Still don’t pay taxes to Amazon directly on a lot of products they sell. Plus a lot of the Amazon’s 3rd party sellers can undercut Amazon and BestBuy on prices. That’s what keeps me away from BestBuy now.

[@r.d.9399]

If stores have it nearby I just go and get it. Amazon Prime is only used for things hard to get

[@AFA111]

@@threepac You seem like a customer who reacts to online products of $1 like Whoa!... but don't see Shipping & Handling fee of 9.99

[@Dimbliss.]

@@seanm5670 Not an Amazon story but this one time I ordered some posters online. Now i live in Western Canada, posters were shipped from California, got shipped all the way to Germany, then from Germany to Ontario, then to me. My posters went over an entire ocean, TWICE. Got them a month late, still don't know why they ever went to Germany.

[@Andrew-it7fb]

@@seanm5670 usually I it on time or earlier

[@TraumaCenter13]

I usually go to my local Best Buy whenever I need new appliances, wires and cables, games, TV, and smartphones right away. Plus they price match and I don't have to wait for shipping.

[@mg-lm6tg]

True..

[@thewolfpackgarage5046]

TraumaCenter13 they don’t price match amazon do they?

[@shawano7971]

Overboost Garage they do, but because amazon allowed 3rd party retailers sell on their website. If you do price match it has to sold and shipped by amazon

[@thewolfpackgarage5046]

Jonathan S gotcha

[@shadowmaverick15]

I love Best Buy, just got a new desktop tower there :)

[@83elnes]

Best buy just gives you that old school good feeling of testing out what you buy and the employees are super helpful. My go to for every piece of tech and electronics. Instore or online

[@Itchhhh]

I've been shopping at the same Best Buy store for close to 30 years. It's been fun to watch it change over the years and I never get tired of visiting. Spent quite a few $$$'s.

[@MS-37]

Best Buy always has clean nice stores. I bought my last laptop there. I hope they survive

[@terenarosa4790]

So did I, but from their website. 😋😜

[@roblesjavier64]

I just bought a 1,600 PC from them lol

[@muinatlawal]

Remember Radio Shack?

[@HAMID___]

Muinat Lawal yesssss what happened to them ???

[@logicalmillenial9657]

I member

[@ed7519]

@@HAMID___ Amazon.

[@ed7519]

Muinat Liwal: I miss Radio Shack.

[@Ryan-tp2nn]

Nick Cannon bought it roflmao that's what happened and they sell products you can get shipped from China for pennies on the dollar. cell phone charger $40 or $3 lol

[@robertobarajas9539]

Everyone knows the real reason best buy is succeeding. One name: Mr. Beast

[@MarioGonzalez-mf2on]

Who's that?

[@robertobarajas9539]

@@MarioGonzalez-mf2on Mr.beast the youtuber.

[@AKUNJIG]

He Knows

[@juandavidlopezmartinez7745]

No lol the customer service is great and you have access to an array of usuable appliances

[@AV-pe6or]

@@MarioGonzalez-mf2on The AntiChrist... Duhh...

[@Quixahtic]

I work at Best Buy currently, we will survive for sure. Changing what we sell in store to fit the modern day for sure, but we won’t be going out of business anytime soon.

[@auditorofauditors862]

You guys have no brick and mortar competition , save WalMart, and likely never will have any formidable competition from a brick an mortar player. It’s the only thing that will keep you guys afloat. That and inevitable gov’t regulation. Amazon will face increased regulation every single year for the next decade plus - they won’t know what hit them. Amazon reminds me of MaBell, but Amazon will be broken up sooner than it took for Telcom to be dismantled. I heard scuttlebutt yesterday that Amazon is developing its own currency. Big mistake, too greedy. WY started to collect sales tax in WY a couple years ago, so I went front 100% Amazon to 50/50, often ordering from Best Buy’s website and having shipped or picking up. Now that Amazon lets me return an items to Kohl’s, no questions asked, I might go back to Amazon. I bought a jacket from Amazon, took the tags off, and found out they sent the wrong size. I got on Amazon app, spent 45 seconds setting up a return, was e-mailed a QR code. I took the jacket under my arm and the QR code on my cell phone to Kohl’s and was out the door in two minutes. BestBut can’t compete with Amazon’s return policy in my opinion. Amazon will soon have tens of thousands of kiosks an partnerships across the country that make returns an effortless process. The customer is ALWAYS right at Amazon, but not at Best Buy , IMO. And I’ve only returned 1% of the few hundred items I’ve purchased from Amazon, but their customer service and return policy is amazing an dit means a lot to me when I need it. Millions of others shop at Amazon for this very reason Another thing that hurts Best Buy is that Amazon is a one-stop shop. The are very few items or services that cannot be obtained from Amazon. Best Buy is electronics

[@aralefay]

And I thank you for it: yesterday I ordered a fitbit and it's already in my hands, and best buy's reviews helped me a lot to get the one I needed, they're reliable (unlike amazon's).

[@_thebusphotograher_cali]

Cole: Best Buy ain’t going anywhere! Plus you can get stuff online too and pick it up. Amazon can not shut them down. They make a good amount money and sales have been increasing

[@ph11p3540]

@@auditorofauditors862 Don't even compare them to WalMarts Home Electronics and Appliance Departments. They make sure they carry a lot of exclusive models of electronics you can't buy at WalMart. I personally would never buy Electronics at WalMart.

[@extremeking425]

yes you will, i give you guys 5 years

[@mariahyohannes]

If i’m buying tv, laptop etc I need to see it before I buy it

[@rxonmymind8362]

This. Every. Time. Auto parts. Is it real? Today✓ Clothes Does it fit? ✓ Food.✓ I have to touch & see and then make my decision. Return something too many times on Amazon you will be kicked off.

[@kcgunesq]

why? what is seeing a TV at buestbuy going to tell you about how it will look in your home?

[@Topic_____542]

@@kcgunesq Because at Best Buy you have actual technicians/professionals that can help find what your money meets. Although Amazon offers warranties, I have heard it can be too vague to sometime enforce. My family bought a dryer at Best Buy and when it broke 6 years later, a technichian came and fixed it for free because we kept up with the warranty. After it broke down again, the technician said he would contact the company because they no longer made a the computer board which we needed to replace. Months later, we received a letter from the company paying us $1000 which was the original price and we had a paper trail with BestBuy and the technicians word that the dryer malfunctioned on its own. Just a tip for you guys who are planning on buying expensive appliances.

[@Andrew-it7fb]

@@Topic_____542 usually I've found best buy staff to be pretty worthless.

[@pinktrutle1490]

ok boomer

[@LehuaUHH]

Long live best buy! They have a great product quality aptitude.

[@emp1771]

Going around touching things that maybe you want to buy in the future laughing with family or friends walking and going around that's the best memories this stores can give you..

[@DavidMossMGS]

Best Buy over Amazon any day 1 hour pick up vs 2 day ship

[@scarface11385]

David it 1 day shipping now for amazon

[@darksideorbit8898]

@@scarface11385 only for some items at certain times

[@Ncloud]

Price is what depends for me. If I can get a cheaper price on Amazon I'd rather get it there. If I can get it cheaper at Best Buy I'll get it there.

[@DavidMossMGS]

Eduardo Navarrete they are always the same price pol

[@DavidMossMGS]

Lol

[@ImReadyAyu]

Can't tell you how many times I've gone to Best Buy for that price match! I want things asap so if Best Buy has it, but Amazon is cheaper, I just ask for that price match. Nothing beats that service!

[@deathmetalpagan]

Duy Nguyen but it has to be shipped and sold by Amazon.

[@poopfart5038]

All best buys in my city are packed 24/7

[@ChandlerJC]

@@poopfart5038 you can buy the item online for pick up then go in and bring your receipt and product and they will still price match it for you

[@Vleckss]

Yeah just hate when I go shopping at Best buy and most items aren't in stock and they hit me with that ...we can order it for you.

[@ChandlerJC]

@@Vleckss you can call before you go in if you want to make sure Best Buy has it in stock before you waste your time driving there just to hear its out of stock certain stores will even set it aside if you ask them

[@mstree9985]

There's nothing like being there in person and experiencing the product first hand before you buy it. Also, there's nothing like if you don't like the product you can just take it back to the store. No shipping, no waiting seven business days and all that.

[@andrewdelgado183]

All those “deals” on amazon come to a bigger price than you think

[@Kratos1902]

Returning something physically beats have to ship it back and wait for refund.

[@franknbeanz8819]

Kratos1902 amazon returns is much less painful.

[@RS-sr6nu]

Amazon refunds as soon as the shipping label is scanned by UPS. But what sucks is you will have to do your own shipping if you want to return an item for no "valid" reason.

[@ChandlerJC]

@The Metalhead so are Best Buys you go to your local store and return it and thats it

[@Kristennate]

I’d rather deal with Best Buy any day. I can’t stand how amazon over prices so many items actually now and I’d rather shop locally

[@branfrd]

Not if you live 30 minutes away from the nearest retail location.

[@brahsumatra]

Best Buy’s strength is you can physically feel, test electronic devices you are buying Amazon can’t compete with that.

[@danriddle2248]

I was a "blue shirt" for the 2019 Christmas season. They treat their employees amazingly. I was the wifi and headphone guy and it was one of the best jobs I have ever had.

[@Baulder13]

I worked in the warehouse and yeah it was pretty awesome. I work in IT these days but I miss moving all day long delivering TVs, sound bars, and appliances and shipping boxes all day long. I don't know I just miss having something to do literally all day long that wasn't too taxing. My manager was the man at the time and really motivated us to just chill out and get stuff done. If you were full time 188 hours over paid time off was amazing after 1 year for retail all in one go no earning it. Hit one year? Bam theres 5 weeks off for a pretty easy job. Can't really complain after working there man I really enjoyed working with a bunch of nerds like myself.

[@displayfireworks1]

8:14 That is what I did back in the day with my computers. They called Best Buy.. Amazon's Showroom... Then Best Buy had an online price and a showroom price. You would look online and then show up at the store to buy it being surprised the price was higher. They had to get a manager to adjust the price. I'm actually surprised also they made a turnaround. I recent purchased all of my kitchen appliances there and all of my Samsung TV's. In my state they contract out their delivery and install service. Nothing but trouble and complaints. I still have mixed feeling about them.

[@Redorgreenful]

I am praying for Best Buy to stick around. 🙏 I don’t want Amazon to own everything.

[@pitech4446]

hope best buy to crumble

[@daveheel]

@@pitech4446 what? and let amazon charge you more because there's less competition? think about it a minute before you say that again.

[@Gentlyjack1]

I support both best buy and amazon, but I can tell amazon has too much power at the moment.

[@jackflynn8601]

if Best Buy does go broke the US government will make them become 2 different companies because the US government doesn't want one company to run it all. Apple back in the 80's or 70's when they where about to go broke Microsoft helped apple with some deigns for them not to go broke so they wouldn't separate into smaller companies.

[@chozahfearless7524]

@@daveheel it's just a troll

[@wifebeater69]

I don't know why, its just something about Best Buy thats so likeable. They have better prices in most cases, but its something even beyond that.

[@auditorofauditors862]

Carpeted floors. It is 90% responsible for the indescribable attraction you have for Bst Buy

[@1eru24]

AUDITOR OF AUDITORS makes u feel at home. this it

[@Zt3v3]

@@user-cn9su7gi3i Circuit City all the way.

[@SUPERFLY-ky7yh]

@@Zt3v3 circuit City? Dude?

[@SUPERFLY-ky7yh]

@@user-cn9su7gi3i I don't understand what fench Fry's has to do with this video?

[@arpanpatel715]

Before covid: “you don’t have to leave your house!” After covid: “give me any reason to leave the house”

[@kaizenzenkai402]

I started working at Best Buy in 2012, this was a bit of memory lane for me, and I saw all these changes happen in the last 8 years. I do have to say though, they used a lot of old footage for this.

[@lel2015]

Best Buy is amazing!! I would never trust amazon to ship me a TV

[@christopherterry5457]

babyMilkDud I have bought 3 - 75”+ Samsung TV’s from Amazon and saved tons off BB prices. Not one problem.

[@alexandercrush]

Nobody even buys a TV anymore though.

[@alexandercrush]

@winsley ocampo Are you 90 or something?

[@jsm530]

@winsley ocampo whats tv? pshh thats for filthy peasants. My glasses have a special advanced lense to toggle between using them for sight and for watching netflix and hulu through my glasses.

[@iHadWaterForDinner]

how do u think the tv gets to best buy? lmao

[@Lord_David.]

Best buy will be fine as long as Mr beast is alive

[@ayyachris]

But is he getting insurance plan for those electronics though? :P

[@zometthecomet]

He does vidoes like that! But who else is actually supporting physical stores these days ? And dont even try to act like he isnt getting a fat portion of that back and you wont so dont believe everything you see!!

[@Lord_David.]

@@zometthecomet r/whoooosh

[@miserabl8478]

@@Lord_David. the r/whoooosh was actually so bad i cant believe it

[@mechanicaltypewriteroperat9885]

15 day return policy even during the holidays

[@marymoran8674]

I love Best Buy because I love being able to go into a store and get expert help. It's one thing to research online, but it's completely another to go into a store and ask questions of employees who know what they're talking about. I spend a whole lot less time comparing and researching now, simply by being able to talk to an actual person and asking the questions that are important to me. That will never get old. I love that they've become a retailer of all things electronic. Their dedicated brand displays are fantastic. I love the store more now than ever. Was just there today!

[@rtwodeetoo3868]

My nearest Best Buy was closed down this month :(

[@gearhead1162]

Sears was doomed long before Amazon. Walmart put the hurt on the stuffed shirts in Chicago.

[@matthewronson5218]

Sadly, Sears is owned by a holding company that makes more selling off parts than operating as a retail outlet.

[@ashleymaria29]

Sears closed because they failed to keep up with change. They were good when they were a catalogue store. And also the CEO being a money hungry fraud.

[@sasquatchhunter86]

Ashley they had the infrastructure to be Amazon. Watch company man’s video on sears. Fascinating.

[@jrkorman]

@@sasquatchhunter86 Sears was the Amazon of their day!

[@kevinarzola4781]

JDM Sears was already Amazon with the catalogues. They messed up by going retail. Greed always fails.

[@adedayoologunde3055]

I don't have to worry about commingled inventory and fakes at Best Buy.

[@brettcastro97]

Yup, that's a major problem with Amazon. I bought an SD card two days ago from Best Buy instead of Amazon despite it being $10 more and having Amazon Prime so it would have came the next day. At least I can feel confident that what I buy is real (Although I realize I can just test the SD card to see if it's fake and send it back, but I didn't feel like doing that).

[@Deloreon]

I can't believe I haven't thought of that before. Amazon is a bit risky for certain items and it makes more sense to get it from Best buy. I was thinking of it from a damaged items points of view 🤔 but now that you mention it, I remembered there are fakes in the mix with Amazon.

[@texasgun2731]

you can check seller ratings to see if they are legit or not

[@Kprawl291986]

Adedayo Ologunde Been shopping online from Amazon/Best Buy for the 7 years and never received any fake products including camera gears.

[@MrAnonymousRandom]

Best buy also has extremely strict packing standards for their electronics. As for Amazon, who knows if you are buying a defective, dropped, or counterfeit product? They can't vouch for all their sellers.

[@tracy_cakkes]

They have really great customer service They’re always polite and eager to help

[@ev1558]

I had a small custom electronic shop. We did everything from automotive, residential, light commercial, and pro audio. Customer service, builds/installation is what made it successful.

[@dnlcast2]

When my mom wants to get an appliance, she says , " Vamos a El Bess Buy" lol

[@javierjaimerobles3184]

Simon ese

[@a2smoove460]

James Bond fr guey

[@mxvids9167]

Bess Bay

[@dnlcast2]

@@a2smoove460 😎

[@dnlcast2]

@@javierjaimerobles3184 😉

[@Immortalkalashnikov]

Best Buy ALWAYS has what I need. That is exactly why it is still doing great. Plus, i've never met a single rude employee there. Plus, they'll price match anything so I am glad Best Buy is doing good.

[@LadyUsakoB]

Same! i m so glad best buy is doing good :D

[@residentevil9894]

I like to imagine bezos beating the life out of best buy manager

[@minimin0425]

oh my god. Circuit City! Such a nostalgic name. I remember buying my first computer there

[@anweshkar]

I work for a company which is headed by Circuit city's ex CEO who joined our company after Circuit City was forced to shut.

[@gustavoabanto3486]

@@anweshkar what company?

[@Blessedinmynest]

I got my first PSP system from them for christimas and got to pick it out lol. Good times.

[@Altezza447]

I still have curcuit city gift cards. All i find left of them is their official ebay page

[@swallowedinthesea11]

I remember I was so excited when my Dad and I were waiting in the checkout line to pay for Final Fantasy 8. I knew nothing about computers. I asked my Dad what's a sound card as the requirements said it was needed. The guy behind us explained it while I pretended to know what he was talking about. Got home and I was drooling at the intro cinematic! That's how far I experienced the game because the menu screen ceased to appear on my Pentium 2.

[@marilyn975]

Amazon isnt even that cheap idk why people always gassing them up I always have to find something somewhere else.

[@Heropsychodream]

Mostly because you can buy stuff when you're drunk in your underwear at 11:42 pm on a Wednesday. That's when you're at your weakest lol.

[@InventaChris]

FOR REAL!!

[@ecoRfan]

The Best Buy nearest me is a lot quieter than it used to be, and another Best Buy near me just closed. They are better than some other retailers at certain departments though, such as appliances.

[@ferrermc311]

It’s exciting to to Best Buy and look at all the top techs and trying it on. There’s no other spot that’s like that anymore. Unless amazon starts to have a electronics section at whole foods then I see them doing ok. Walking thru the numerous TVs is kinda cool

[@tacoconch7678]

Best Buy turned around when they started price matching Amazon and when we had to start paying taxes for stuff on Amazon.

[@dannydaw59]

I've walked out of Best Buy empty handed so many times because they don't match 3rd party sellers on Amazon.

[@Leveluplivin]

@@dannydaw59 right me too

[@dubiousdove782]

@@dannydaw59 yeah now that I think of it I never really bought anything in best buy.

[@jeremylebreton907]

people keep going to best buy because of the smell

[@marcusliciniuscrassus8951]

That's why I always see Joe Biden there

[@chiapet2525]

Lmao some stores really do stink.

[@Jay-hr3rh]

U r stupid 😂😂😂

[@WillProwse]

Same here. Great smell

[@windycitybeats6724]

I was waiting the whole video and they never even mentioned the smell!

[@Chazzvc]

BestBuy will always be my go to for a good PC because it's more convenient to go back to the store when your PC breaks while under warranty. With online you would have to ship out a large package and pay for the shipping while also waiting a couple days for a replacement. It's just nice to know you can bring a PC to x location and have the problem resolved in a day.

[@Budgettechbro]

I’ve bought pretty much all my recent electronics from Best Buy. Video games, headphones, Apple watches, computer etc. You being able to see the item you want and interact with it is just a much better experience

[@vitamind_forme3850]

I personally prefer Best Buy over Amazon when purchasing electronics. I like the idea of physically holding the product and seeing what I am going to purchase vs having to rely on reviews

[@unknownunknowns]

Because reviews can be very subjective.

[@braydenbronstein1190]

I can’t be alone with feeling some kind of satisfaction when pulling up and entering a Best Buy....

[@gfbmusic]

I FEEL LIKE I'VE ARRIVED.

[@Schmidty030]

I can't believe I lived during a time when it costed nearly 400 bucks to upgrade to windows 98. I don't remember it being that much.

[@jeffersoncristobal6386]

Amazon is the Buy N Large Company in the movie Wall E.

[@MartellThaCool]

I shop at Best Buy. I support physical stores

[@MartellThaCool]

@se7en not really. I get some discounts at Best Buy and tons of goodies. I actually got my PS4 and Nintendo Switch approved on my credit and got both of them

[@gohogs2277]

se7en Best You can literally price match any other store

[@frisbee544]

Right. Because Amazon is a spiritual entity. Uh-huh.

[@bubujooestes1499]

Computers from Best Buy only.Also my music set

[@dnlcast2]

Come get your brownie button

[@3cantera3]

All these stores dying, we cannot loose Best Buy 😤😭

[@rya6601]

If they don't adapt, they die. It's not just Amazon.

[@Hi-nu6sg]

GameStop is closing also, Amazon, Target,Walmart and the New Toys R Us are taking their customers away

[@NewsBroadcasting]

in canada best buy is a rip off we call it worst buy

[@Hi-nu6sg]

The company is a publicly traded company, and their stock prices are too low and not enough people are buying , it’s not surprising if they go bankrupt

[@NewsBroadcasting]

Bestbuy: Pay 100s more for the TV. Amazon: payless and we deliver free even in Canada. Amazon even in Canada treats consumers better

[@lvbadboy]

I do love Best Buy the experience never gets old.

[@RodimusPrime1313]

I noticed that Best Buy sells a lot different stuff then it did. I remember Best Buy with a huge movie section along with large video game sections. Now there movie section is small along with there limited video games be locked in a cabinet at the front. Now more space is used for smart devices along with appliances.

[@nellanellaperched6767]

Worked at Best buy for 3 years. Incredible job, great culture

[@Jasongy827]

I like the convience of Amazon, but man I like the physical item.

[@gabrielgarza3707]

Same

[@jasper_of_puppets]

@@maverickd.t.l.9749 You can't stop the rise of the machines. EVER. Resistance is futile.

[@Jasongy827]

Either way we can't escape capitalism. Doesn't matter if it last forever or not. Capitalism still has some form of commerence no matter what shape or form it takes.

[@teacuppie4881]

Yeah, most days I rather buy the item in person for a more hands-on experience before buying it.

[@yantimohhan867]

I love shopping at Best Buy, even just look around make stress relief. That's why so many people have depression life because they don't get out to see stuff or feel the earth

[@doa_824]

I forgot about Sears! Amazon really killed them!

[@DavidJ909]

I wish the CEO would stay. Great job saving Best Buy. He deserves top pay for that.

[@miguelibarra4935]

We have a new CEO. Her name is Corey. Interesting to see what kind of direction she'll take our company

[@mariahyohannes]

stranger 31 Wow.

[@miguelibarra4935]

@stranger 31 I mean, quite a few Best Buys are closing already haha

[@jonathanlewis4712]

If she fail its the sexist system and society doing it if she does great its because she is a women so she cant do wrong

[@MsDesiree39]

I may be s female but I also like to keep it real, his ideas saved the store. Not sure if she's got the ideas to continue

[@turdferguson8928]

5:40 Whew! A 50" plasma TV at 720p for $2299. How far we've come 😂

[@ninosoles3396]

that’s what I’m saying, TVs are so cheap no

[@HeenaPatel253]

Lmao you can buy a 4K 70in HDR tv at 2299 now

[@Wildchildinc]

I worked at Best Buy during the Holiday season. Most customers prefer to have their electronics bought in person because of poor service experience with Amazon and the return policies. Plus electronics are like cars, you need to experience them first hand.

[@mss627]

Contrary to popular belief, most people would still rather touch and sample merchandise than purchase it online. There's always a bit of risk when buying an item with nothing more than a picture or a user review. The key to survival for box stores will be in making the shopping experience more comfortable and pleasant. One of the biggest problems with box stores are disgruntled employees who often pass their displeasure onto shoppers. This is why many supermarket shoppers would rather use automatic scanners than deal with surly underpaid cashiers. Stores must also press their biggest advantage. Their ability to provide customers with a more immersive experience. Let kids sample video games. Let adults see products in action. This is something Amazon can never duplicate.

[@rixille]

I like going into Best Buy because you get to see a product in person and hold it, try it out in some cases before you buy it.

[@Lospollos24]

rixille Then buy nothing, go home, and order it for cheaper off amazon ?

[@balyeetbhagaloe6416]

Ezr 15 was just about to comment that

[@robertbell525]

Agree on the physical experience and may as well buy it now and take it home now. The couple extra dollars is ok.

[@Lospollos24]

Robert Bell oh yeah like we’d be making a big deal out of a couple dollars, Best Buy needs to compete with Amazon they don’t got the money to just raise the price by 2 bucks try 20 dollars more plus, wasting your gas, and not having a better range of options... like seriously Best Buy doesn’t have more options than amazon by a long shot, you have to drive there, and it cost more money 💀

[@Anthony-iv9eq]

Ezr 15 they can match the price, depends where you live, and it’s more convenient as you don’t have to wait as long to get something. Plus seeing it in person is better.

[@zzulm]

I like the good customer service of best buy.

[@PlantBaePapi]

5ky65z3r actually I agree with the op, their customer service is great! Then again I live in the suburbs.

[@MichaelCena08]

@5ky65z3r they r good in staten island.

[@luckygirlfromtheislands7592]

I don’t think so. They ripped me off three times by not honoring their extended warranty. That was back in 2007. Never stepped in a Best Buy ever again.

[@RS-sr6nu]

Generally their customer service is average but not anywhere near excellent or exemplary. Had a very bad experience recently. I'm so hesitant to go there anymore.

[@TasteMyMelee]

Luckygirl3157 From the Islands how did they not honor it? And what happend?

[@kikyou759]

Well I like to go to a physical store and see the products, feel them (or at least hold the boxes they are in lol) have a general feel and look of the product so I can decide (of course I use Amazon but for buying stuff not available in the country, like some Japanese products)

[@fernandoa589]

Best Buy is great all around when it comes to electronics. They will price match Amazon. You can can usually get the item you want that same day. You can physically see the item before purchasing. Plus you can return it in store instead of dealing with mail-in returns.

[@stephenlang7870]

That depends. Sears and K-mart went down due to leadership sucking all the money out of the companies. Toys R Us was very solid until a hedge fund got a hold of it and sucked all the money out of it.

[@MrDiscreet100]

Stephen Lang I wish we knew how you learned this insider information

[@ezwins1234]

@@MrDiscreet100 Well, he does say sucking twice in the comment...

[@Koushi82]

@@MrDiscreet100 because that is the nature of the vampire squids. You should hear and examine the CEO of Sears. Modern day legal thief. Screwed Sears so bad and sold off their assets to have himself buy out the company. It's insane. Like I said CEOs are trash. Gut them and replace them with ai to save money. But the CEOs will never replace themselves. Because they are crooked.

[@isadorab.7903]

I love Best Buy...the atmosphere is just nice in there. I’ll always go to Best Buy for electronics

[@voiceofreason4u147]

I hope i see u in one u r beautiful

[@FasterJTG]

Voice of Reason 4u, PERVERT ALERT

[@auditorofauditors862]

With your looks, that atmosphere should be commonplace anywhere you go,

[@baconhairfabfur6548]

I used to use Amazon in September 2018-May 2019, but now that I saw this video about when Amazon almost killed Best Buy, I will not shop at Amazon anymore

[@jerzeygeneral87]

You're beautiful

[@UnrivaledAegis]

I hope so, I enjoy being able to look at, hold and hear tech gadgets.

[@PetePuebla]

In the future shopping malls won't exist. I'm glad I grew up in the 80's and got to experience that social shopping culture.

[@blixx87]

Bestbuy price matches Amazon, so u can get ur items same day, amazon prices. it makes it worth shopping at BB

[@alexnezhynsky9707]

And fewer options in my experience. Amazon has more items to offer (esp if you're in the US)

[@blixx87]

H N different story if you are a couch potato playing video games all day

[@mohakgoyal9114]

@H N You can order online from Best Buy.

[@Acoyph]

@H N beat buy's price match policy applies to online purchases as well

[@Acoyph]

@H N If you need it tomorrow or later, agreed!

[@Spiderhombre893]

You guys know Best Buy price matches right? So for those saying amazon got the prices...Best Buy price matches lol not just amazon btw.

[@MaxiiBoii23]

Thought everyone knew about that, even faster than amazons 1 day shipping.

[@Atvstevie1]

This may be correct, but they "Match".... it has to have an identical UPC.... And half the time, the product that you match has a different UPC because best buy requests the manufacturer for a custom UPC or they cover up the UPC with their UPC... I always had to fight them for a price match on an identical Model and version number of... Something..... Like a mouse I tried to buy from them 2 month's ago.... Identical mouse different UPC, legit sticker UPC over the original one. They fight you tooth and nail Everytime. I'm in Canada, maybe they hate Canadians... Idk so I buy from Amazon lol

[@Volkischer14]

It only price matches actual stores(example: Walmart, target) and as for Amazon it only price matches when shipped & handled by amazon. Not third party sellers & specifically those through amazon

[@jermainechandler4937]

They don’t price match bh photo

[@arman2garhg]

By the time i drive to Bestbuy I waisted $15 dollars on gas and the risk of having an accident and then your car insurance will go up and the more you drive the more you worn out your vehicle. So at the end Bestbuy it will become more expensive.