The Rise Of Chick-fil-A

Chick-fil-A is now the third largest restaurant chain by system-wide sales. Its ascent has been so rapid that other fast-food brands are taking note of its unique business model. Popeyes recently launched its own chicken sandwich leading the two brands into a social media war. But how is it that a restaurant that's ensnared in controversy, and closed on Sundays, next in line to overtake Starbucks and McDonald's?
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The Rise Of Chick-fil-A

[@jessepena3113]

If I go to Chickfila and they get my order wrong, I just assume they know what's best for me.

[@HotBoii91]

Jesse Pena 😂😂😂

[@lucasvalencia7241]

Perfectly said my friend

[@memefeed2147]

Wrong orders are because of new people, most employees there are teenagers

[@notquiteordinary]

@flexes being alive ok never got an order wrong from chick fil a.

[@volo455]

made me laugh out loud

[@kabirthegreat]

Here I am watching at video at 1AM about a fast food chain that doesn't even exists in my country.

[@adrianrodriguez7101]

:-(

[@psulionz87]

You're not missing anything

[@wunderfull]

Apply for the franchise and open one in your country. You will be millionaire in no time.

[@abdullahiabdi2863]

You're missing out man

[@umersalman1]

Same :(

[@amyconway9035]

This is the only restaurant I've ever called to tell them how great the service is. Everyone is so friendly and the food is great.

[@williewilson1206]

Grade A colesterol poisoning !

[@Zodak5D]

Unless you're black.

[@highbahamut6188]

@@Zodak5D after the fentanyl floid riots they deserve it

[@elizabethdelatorre9019]

I once shared with an employee of how we were going through hard times and as I was walking to my car he ran out to give my family a Chick-fil-A gift card to come back and and eat there. I cried. I will never forget the humanity of true kindness.

[@charly2ks539]

Because it’s Christian restaurant it’s just still sealed that Jesus Christ is real and Jesus Christ is kindness love and compassion for others and the people that made this restaurant send and that’s why God made it very successful keep the home and stay strong in Jesus no matter what he will get you through everything don’t fall for The devils trap

[@empresszaire2305]

❤️❤️❤️

[@LindaMerchant-bq2hp]

Cool😊😊

[@12gaFreedom]

They treat their employees right. Their employees are super attentive as a result. They don't try to charge you for sauce or complain when you ask for "too much condiments." They are winning because the rest of America has forgotten the power of customer service.

[@noahsonnn]

12ga Freedom eh they don’t really treat their employees ok

[@Batman9110]

Noah Saldivar it depends. My brother’s girlfriend words at Chick-fil-A, and she loves it there, but I would totally believe a story abou5 somebody not treating employees right there. Edit: Now she’s my sister in law!!

[@martiemc8398]

12ga Freedom Do you know someone who works for them? I do. Lousy raises. Verbal abuse.

[@nicholaswoo8400]

12ga Freedom ok but we shouldn’t be supporting company’s who support homophobic campaigns

[@incelmagnet1737]

nicholas woo so we shouldn’t support them because of their politics, not how well their food tastes and how it’s made?

[@Chironex_Fleckeri]

I know a guy who selected his apartment based on proximity to his favorite restaurant: Chick-fil-A. I'm not even kidding. He's an enthusiast.

[@CollegeBallYouknow]

I bet he’d go to church there as well if it opened on Sunday.

[@moved5854]

The dude is smart!

[@iamcedricpowell8051]

loll

[@drac464]

How much does he weigh and is he sad on Sundays or does he stock up on Sunday

[@avery4649]

that’d be something i’d do

[@hayesh4]

I was going through something at the time and I started crying while going through the drive thru, the worker said that my food was on the house. Their customer service is awesome. They have respectful, friendly people work for them and the line always goes super fast no matter how long it is and they have tasty food

[@krustedkody8254]

I'll tell you why we love it in 10 words Clean Good service Decent price Amazing food Easy to get

[@bullbear3345]

Decent price, are you crazy or nut

[@herbertant4096]

@@bullbear3345 still decent tho, from the food, services, readiness and taste,l compared to macs

[@ElseAndrecool]

It’s not that easy to get, the only way for me to get it to take a 5 ish hour flight to California

[@jermainepryor8654]

More like overpriced

[@Zodak5D]

McDonald's: We don't understand what you mean.

[@guyincognito9831]

Why America loves CFA: 1. It’s delicious 2. Servers actually give a crap. What else do you need?

[@DavidCastro-wf8cl]

Guy Incognito honestly

[@Saturdayz_In_The_Fall]

Guy Incognito I love Chick Fil A because they build locations basically in the suburbs of America, not the hood 😂🙌🏽

[@TheHSIHP]

Meanwhile we have a climate crisis. Did you know the most impact a person can make to cut emissions is going vegetarian?

[@RockSmithStudio]

Seriously. When it comes to fast food: keep it simple stupid

[@christian_person5058]

Dante E not nice , mean spirited

[@hxneyxblood]

nobody: chick-fil-a employees: *M Y P L E A S U R E*

[@gwappo4852]

jade :D Also chick-Fil-A employees : *YESSIR* + *YESMAM*

[@CarnidevRae]

jade :D McDonolds enployees: uh huh

[@TheWorkingAussie]

Yeah. I went to my sister's apartment last night. As she handed me a plate of food, I said thank you, and she said my pleasure......Like save that for work. LOL

[@cycologist7069]

One time she said "pleasure me" and I said whoa.

[@aaronstone6183]

I'm in asia and am having no idea about this chick whatever. And is this chick fill whatever a big name in USA??

[@jaehawklee7164]

chic fil a has their priorities straight in the sense that they have kind, respectful and happy employees. its 1 of the few reasons why I think chic fil a is the best fast food chain.

[@dianasilver3832]

I work at chick fil a. It is an amazing place to work, lines are crazy and always busy. We bread our chicken minutes before you get it and that will not be changing anytime soon. That is why it is so good!

[@ziggysmom5646]

I gotta know...do they use pickle juice for brine?

[@dianasilver3832]

@@ziggysmom5646 no... We dont use the pickle juice for anything

[@zodd270]

It's funny that people are confused as to why they are doing well... It's simple. Make a quality product and provide a quality service = success.

[@crimescene25]

Chick-fil-A’s famous chicken sandwich has 55 ingredients, including MSG, artificial colors Yellow 5 and Blue 1, Sodium Aluminum Phosphate, Potassium Iodate, and Dimethylpolysiloxane. These additives are linked to several health risks, and some are banned or heavily restricted in other countries. One of the most unhealthy vegetable oils, known to increase the risk of obesity, inflammation, cardiovascular disease, cancer, and autoimmune diseases. It’s most likely made from GMO soybeans, which have been shown to contain high levels of residues from the herbicide glyphosate (Monsanto’s Roundup) compared to non-GMO soybeans. Glyphosate was deemed a probable carcinogen by the World Health Organization (WHO). To extract the oil, the soybeans are typically subjected to intensive chemical refining with toxic hexane, bleach, and deodorizers. MMMMMMM DELICIOUS! People wait in huge ass lines to eat poison LOL. yes this pinnacle of "quality" LOLLLL!

[@kvogel9245]

@crimescene25 ROFLMAO. Nice try, Jussie.

[@dh7164]

EXACTLY. And the confusion is precisely because everybody else is so bad at it.

[@camarocanam]

not at all, junk food is junk food, fast food is junk food, nothing quality about that crap

[@wiibaron]

Illegal aliens caca on your growing lettuce everyday.

[@Borderose]

I like their " Always closed on Sundays" policy. I can respect a business not greedy to squeeze every bit of money it can from people.

[@jpb2541]

In Germany most of the stores are closed on Sundays The only stores that are open are bakeries (in the morning) and some fast food chains

[@fiddlesticks6146]

Hakuraita agreed :)

[@vulpsturm]

Apparently that came from the owner originally working fast-food when he was younger and working Sundays, so he wanted to give his employees off. It's morphed into "Churchie stuff" by people who hate delicious chicken.

[@Solontire]

@Vulp- Did you even watch this video? The whole reason he decided to stay closed on Sundays was for religious reasons....

[@wqmf9356]

It's not for money, but Christian beliefs.

[@patrickinlow470]

The reason Chick-Fil-A is exceptionally, not only the food is good and consistent, but the employees are polite and their restaurants are always clean, especially the bathrooms.

[@kieransadauski6417]

This place is so underrated. The food is always unbelievable and most of all, how they selectively recruit their employees is amazing, and something I haven't seen with any other fast food restaurant. CFA all day, son!!!

[@bshrful]

you mean not hiring based on sexuality

[@Jacorn_IDK]

@@bshrful I've seen at least three homosexual workers at my local chick fil a, don't know what you're talking about

[@johnlocke4695]

"Chick fil-A values are not chicago values" If only Chicago has actual values.

[@robertogomez2932]

Npc #57335899 dude I’m saying ! 50 murders a month due to gun violence with some of the strictest gun laws in the country...

[@keelychow4569]

The capital of my home state of Alabama, Montgomery, AL, has “Chicago values.”

[@freebandz90]

This makes me wonder how/why did Chicago become so bad

[@jacobklinko4235]

Oof

[@jacobklinko4235]

Kris Taylor gun control is moronic. It doesnt work. Look at Chicago. Lmao😂. Long live the 2A

[@lastblueride5]

8:26 I'm surprised it says KFC employees smiled 78% of the time. Thought it was around the region of 0%

[@jzk2020]

I've been insulted there 50% of the time.

[@supremesoldier354]

Popeyes actually has the worst customer service of any restraunt ive ever been to in my entire life

[@sticksteves7499]

I think they meant to say, 78% of the time you order was incorrect, cold and thrown in your face.

[@treborironwolfe978]

KFC was an incredible company during the days of Sanders, but now you can see the looming bankruptcy in the eyes of the poor managers and employees. This is a bit off-subject, but I will say I was happily surprised by the professionalism of my local Dairy Queen during my last two visits over the last ten years or so.

[@5pctLowBattery]

supremesoldier354 😂 true. You drive up and all they say is “go ahead...what you want?” No welcome, no nothing 😩

[@thecrippledpancake9455]

Chick-Fil-A drive through is literally a 20 minute wait and they really do go quick.

[@roflwaffles902]

I particularly remember my car overheating in the middle of a Chick-fil-A drive thru and one of the workers who was already clocked out took the time to help me and made sure I got home safe. Their customer service is unmatched

[@ajgerbi]

I work at chick fil a, and even though the job can be stressful, I get paid way more than everyone in my grade, get free meals, and I’m treated very well.. I’m still a minor too.

[@Soosss]

Good job man

[@lelandgaunt9985]

Awesome!!

[@Magsnetiik]

Car Ram-Rod yeah when he’s at work if he’s not working he doesn’t get free meals. Unless they have different policies then the one my friend works at

[@bronzetoothbrush6825]

Car Ram-Rod I was told by a friend who works at the local chain that you get the equivalent of 7 dollars in food every shift you do . This is basically good for a number 1 meal or something else and must be redeemed before or directly after the shift so that you don't take advantage of it . Basically they pay for your lunch .

[@NeilBaker722]

And best of all, you'll always know you have Sundays off.

[@Anthony-lv9lr]

The hardest laugh ive ever had was watching protesters outside one of their restaurants years ago. They were mad as hell, then out of nowhere the manger of the chickfila comes out with a cart of free chicken sandwiches and a cooler of water and lemonade for the protesters. After about 10 min of snarling they stopped protesting and ate the food. Hilarious!

[@numbernine3436]

😂😂😂😂

[@michaelsanders7484]

i wish i couldve seen this! lol

[@angelagillett1033]

That's because they wanted something for nothing

[@JF32304]

😂😂😂😆😆

[@anubhavsays]

Good idea for freebies 😂😂😂

[@prepperjonpnw6482]

I love Chick-fil-A! Great food even greater service. I think being closed on Sunday actually boosts their sales the rest of the week. When I was a kid almost everything in our town was closed on Sundays except one grocery store and a couple of fast food places. I now live far away from that town but I don’t shop or eat out on Sunday. During the week I do as much of my shopping as possible at places that are closed on Sunday. Whether or not you’re a church goer doesn’t matter, everyone needs a day off to be with family. I’m now in my 50’s and my family still gets together on Sunday afternoons. It’s great to spend time with my grandsons, play in the yard, and have a nice home cooked meal with the people you love. I’m glad that when my grandsons get older they can look back at all those Sundays at my house. It goes hand in hand with the values we hold dear and gives them a solid foundation for their life.

[@lisalu910]

I live in Atlanta - Home of CFA - and a lot of us joke, "Geez, how come I always crave Chick-Fil-A on Sunday?" But it's cool, we're used to it, and that is part of their successful business model.

[@godzilladestroyscities1757]

I lived in a Mormon area for a bit. Everything is closed on Sunday. You get used to it. Grocery shopping definitely got done on Saturday.

[@Potatocheesebread]

It’s really amazing how far God can bring someone when your goal is to glorify him. The fact that they still choose to close on sundays rather than having a bigger income is honestly rare. God bless this business and their customers.

[@gerryxavier8833]

Amen!

[@venkatasubramaniangopalakr7880]

Amen.

[@MP-in4or]

And that was how it was just about every where. People planned a head and were responsible. So they had what they needed for Sunday. It was not all about the money. It was about family spending at home at the park time together. But now families are dissolving because people don't know how to work things out and work through the hard things in life. They give up. I don't think the demand is there for business to be open Sunday. The companies created the demand out of competition and greed. Just like more restaurants are now opening on Christmas, Easter, and Thanksgiving. Who cares about the employees and spending time with their family. That cannot interfere with them making money while the big corp. office is off on all the holidays and spending time with their family. Because God forbid people have to stay home for the day.

[@luana.desousa6398]

And the employees are thankful for that

[@belovedjesuschrist9392]

Yes God Bless Forever Amen❤

[@michaeljordan6008]

At ChickFilA the food Is always consistently hot and fresh. The burger at McDonald’s tastes like it’s been sitting for an hour.

[@slick3129]

At KFC they pull your food out of a warmer drawer.

[@visu550]

Slick312 at McDonald’s too

[@michaeljordan6008]

Visu - I remember when McDonalds had all of the patties on a griddle. Those were the days.

[@stanleychan9884]

just for 1 hour? you are too nice

[@HJCZB1999]

@@slick3129 With maggots.

[@JEFFKINGS]

You'll never find the shake machine off during business hours at CFA. At McDonald's, it's never on.

[@cv2594]

I got a shake a few days ago and it tasted sour 😩

[@JEFFKINGS]

@@cv2594 That's just Jesus' love

[@dylancarter1831]

And I've noticed Burger King also going that way, in a 200 km radius, lol :)

[@409gmoney]

flower power FACTZ!

[@allilodge]

i work at cfa and my coworkers broke the icedream machine so we couldn't sell shakes or icedream

[@GbawlZ]

When I was younger and worked as a cashier in a grocery store, I was approached by our local CFA franchise owner for recruitment, ostensibly because I was a good communicator and presented myself well. I politely declined because I was soon to be attending college, but I remembered thinking it was unique for a fast food joint to be actively recruiting. I think a large part of their success has to do with the strictness of the brand in its franchising requirements. Owners of CFA franchises are required to work at least 30-40 hours per week at the location. That means that they take pride in their stores and devote their full attention to them. They don't own 7 or 8 franchise locations, with varying degrees of quality, and they take personal responsibility for the hiring practices.

[@docluv14]

C-o-n-s-i-s-t-e-n-c-y 😍 That’s why we love Chick-fil-A 😍

[@kaylambirch]

Me and some friends went to Chickfila and one of them was trying to save money so didn't get anything and the store manager was walking around talking to people and noted his peanut butter sandwich. And then brought him a chicken sandwich for free :)

[@billybobjoe7737]

Once I was with a friend and they got his order wrong. What they did was give him a free car wash for his inconvenience

[@megadragon886]

A friend ask for chicken sandwich and they gave him 2 chicken sandwiches so the manager gave my friend a house

[@datboi1026]

My friend only got waffle fries so they threw in some of their lil chicken nuggies in with the fries. Separate container, on the house, and he actually liked them. He’s branching out and trying more foods now, he was very picky before but now knows the joys of trying new things.

[@anniehovsepian6173]

Unique and very kind.

[@BigAlWillis]

They can spare it lol. They give chicken sandwiches out to entire schools here in Georgia once a month

[@guitartownguns]

It's a private company. They can do what they want. This is America. Don't like it? Dont eat there.

[@jayscraggs1012]

Preach

[@ScrollTD]

guitartownguns well said

[@Stoneface_]

simon smith that’s your opinion

[@Vnm-sh1jv]

THANK YOU

[@sailnekkid]

This made me hungwy.....Chick-fil-A for lunch tomorrow......yummmmmm

[@lisalu910]

I don't even have to watch the video, I'm from Atlanta - I've lived here most of 50 years - and I know the company very well. They have good food, yes, but above all they have just about the best customer service in the USA. They really stepped up to the plate during the pandemic when they didn't make excuses like other businesses did - and continue to do - but they got out there and showed us all how it's done. Day after day, week after week, month after month, they kept those drive-through lines and pickup lanes moving along. They did it with a smile. They got it right every time (for me, at least, and I'm sure their overall track record is very high.) They were the ultimate models of efficiency and courtesy. Best of all, I like that when I visit my son in Denver, I can walk in a CFA there and get the same great service complete with "my pleasure" after every order. Every service industry in America needs to learn from CFA how to hire and train employees.

[@mithicash1444]

I think the fact that they only allow 1 franchise per owner and they do a lot of vetting helps them a ton. Some stores in busy areas can still make an owner millions in profit per year. It really is a great example of great service, great food, and great management.

[@DanielIles]

*If I walk into a Chick Fil’a and don’t walk out in 2 minutes with my food and all the employees waving me goodbye I probably accidentally walked into a McDonald’s.*

[@bradquinn4500]

Yeah, but McDonalds is actually pretty fast most times during the day. But yeah, so is Chick-fil-A.

[@j0epark1]

You deserve to eat McDonald's if you get them confused with Chick-Fil-A

[@bradquinn4500]

Robert Blackford Wdym?

[@NPAMike]

@@bradquinn4500 No, McDonalds is not fast at all. I think there the slowest of the big 4 behind Chick Fil A, BK and Wendys.

[@bradquinn4500]

NPAMike I literally just went to McDonald’s drive thru yesterday at 5:20 AM to get 2 sausage McMuffins and a hash brown and it took like a minute.

[@nyyempire]

We love Chick fil-A because the service quality and professionalism

[@ShruteFarms001]

@Mullerornis you have no idea what you're talking about

[@mike-cc3dd]

@Mullerornis killed in other countries. You mean like Saudi Arabia? Sounds like Hillary

[@Group_Anonymous]

It’s the massive amounts MSG thats got you addicted

[@2017NationalChamps]

@robertmon3 The colonel is spinning in his grave.

[@nealdavis7807]

@robertmon3 Churches is Black people chicken.

[@waverave24124]

My friend says the one place he misses the most working before he pursued his dream job was Chic fil a. He felt he could be himself with the staff and it was almost fun every day during busy hours. He then tells me his now dream job is way worse than he expected and misses working at Chic Fil A. Theyre doing something right.

[@piggsy20]

I don’t understand why people can’t respect personal opinions

[@andrewbrasfield1104]

You shouldn’t be opinionated on minorities. They deserve better. No discussion needed

[@piggsy20]

@@andrewbrasfield1104 no it’s a free world

[@aileenbordelon7884]

Wow, who would’ve thought having morals and being wholesome would get you far in life.

[@tonyissocool]

@Blargenfladibblenohip ! Bruh that's cause it is

[@neonflashsparkotron5435]

@@tonyissocool are you sure about that?

[@tonyissocool]

@@neonflashsparkotron5435 I don't know if you're whooshing or if I'm whooshing

[@victoriahale5254]

Aileen Bordelon morals is relative . There are dudes with 4 wives who think they are “ moral”

[@bherber]

Aileen - What morals? Chick-Fil-A makes a damn good chicken sandwich, but I don't understand what morals makes them better than anyone else? Is it just being closed on Sundays? Please elaborate.

[@shophet125]

1. It's tasty and the prices are reasonable 2. The staff are generally polite 3. The bathroom is clean 4. The wifi works well

[@The_Yosh]

The staff are so friendly that it’s kinda scary

[@shellyr.4335]

5. They get my order right much more often than other fast food chains. (As someone with an allergy, this is SO important--and appreciated!)

[@lacucurrucucu9245]

Are you healthy and in a good shape?

[@_Shay_]

Zacarías Rosado de la hoya you ask that like people eat there everyday

[@themittymak]

$9 for 1 meal isn’t exactly reasonable

[@aniger5021]

Putting God first, at the centre of their business. One can never go wrong 👌

[@justinlavine9209]

From what I've seen and experienced, Chic-Fil-A turns away more customers than it can serve just like the inn of Bethlehem...

[@dereksalas8195]

Chick-Fil-A , they do a few things , and they do them well. Here on the CA west coast, we had a similar regional experience with In-N-Out Burger. It’s a privately owned, faith-based, lifestyle brand. No surprise that both restaurants have expanded with loyal customers.

[@childofthemosthigh1314]

I ordered a breakfast before class one day and realized at the window I left my wallet at home. The cashier was so kind and gave me my order free and told me to have a blessed day. I LOVE CHIC FIL A.

[@robbirob557]

Nice.

[@pebblepod30]

Golly Gosh that is amazing.

[@childofthemosthigh1314]

This is just 1 example of how kind they are. They have so many wonderful employees that seem to actually enjoy their job

[@Tanboy360st]

That’s why you gotta use Apple pay 😜

[@splatooner808]

It’s because Chick fil A holds Christian values and always tries to be as kind as possible.

[@brownjatt21]

The employees are the best, I took my relatives from UK to chick fil a and they were literally shocked and amazed at how friendly and helpful the staff were.

[@Holio88]

I'm always curious how they find such amazing employees? Do they pay more then normal fast food places? Like if I go to taco bell I got an angry lady yelling at me because I asked for hot sauce. You go to chic fil a and they will treat you with nothing but respect and kindness everytime.

[@laylette4017]

brownjatt21 yes!!

[@sergeantbigmac]

@@Holio88 Basically yes thats why. Entry pay is $15 an hour in my area, and I hear promotions are good. So right off the bat basically better than any other fastfood job you can get in the US. And theyre always well staffed so the employees arent over worked either.

[@devinjerryfreedomisfree4599]

sergeantbigmac where do you live that it’s $15?

[@machupikachu1085]

@Benjamin C. I noticed a location I frequent employs a young man with learning disabilities as well. He was super friendly and I think the whole idea is cool.

[@dwil4582]

Chick-fil-A service and food quality runs circles around macdoodles

[@benden5095]

People love a company that is consistent, provides excellent service, good food and stands by its principles.

[@sean2015]

I’m always amazed (whenever I go into a Chik Fil A) by how many small children there are, every single time.

[@legopenguin9]

@@sean2015 probably grooming them considering how christian they are

[@sladedickson3014]

The chick-fil-A in my area closed for renovations and the owner paid his employees for three months while the remodel was being done so he would not lose them. I can't imagine how much that cost.

[@Eugenepanels]

It wasn’t the owner lol “owners” are managers corporate made that decision.

[@binderts6450]

They are owners this is a franchise, you own the store.

[@williamcaputo7931]

@@Eugenepanels I don't know why you even bothered to put a period while using slang and ignoring much need commas, it was a nightmare reading that

[@anthonysiu6010]

uhm it cost him exactly 3 months worth of salary?

[@Tom-nd1fs]

@@Eugenepanels no Corporate didn't make the decision, it was the owner that made the decision, it was up to the owner to pay them, we had a location near my place that renovated and owner paid them too

[@stargazer5073]

The controversy gave chick-fil-a FREE advertising!!!!

[@c.l.1820]

It was already popping before

[@tosinojo7310]

@E Earnest lol na love it

[@mohammand22samier22]

All publicity is good publicity

[@mamabaroness3180]

How beautiful that is. Very smart.

[@justinschreiber813]

Yeah I was flipping through the channels one saturday morning and the news came on saying the lgbt is fighting Chick-fil-A and that gave me the craving to get a 10 count chicken mini so that’s what I did

[@Wally710]

Chik fil a is literally the Michelin star level of fast food lol

[@BIG_EXEC]

Chick-fil-A got the chicken business on lock 🔒

[@theamazingchannel470]

It absolutely blows my mind that they are in 3rd place despite closing on Sundays and not being nationwide. Sundays is an enormous money day for restaurants.

[@tomdoughty8513]

The Amazing Channel they are nation wide they are just predominantly in the south.

[@Mario-mo4ll]

The Amazing Channel values over money. I love it they got my business 100%!!

[@clownlivesmatter7925]

There arent very many of them in the south I have to drive 45 minutes to find one

[@supermudkipz]

Maybe because they care?

[@applejackzo]

Yea. I think not being open on Sundays helps because you start to miss it. It hurts everytime you think, "Man I'm craving Chick Fil A" then you get in the car, see there's no line at the drive thru...and remember it's Sunday lol gives you more motivation to go on Monday

[@koolklif]

i keep hearing about all these folks that were outraged. yet when the ceo made those remarks, the local police department had to direct traffic at our local store, due to the mile long line waiting to support the store.

[@justinlavine9209]

From what I've seen and experienced, Chic-Fil-A turns away more customers than it can serve just like the inn of Bethlehem...

[@peoplethesedaysberetarded]

Customer service, delicious and fresh-tasting food. That’s what they’re doing right, and this comes from how they seem to treat their employees and how they view the world. They’re decent people treating employees well and using good ingredients.

[@ldodom]

Great food? Without a doubt. However, it's the stellar, over-the-top, customer service this brand is truly famous for.

[@ldodom]

Corvo@AZ They have a menu item few know about, that’s very similar to a Broccoli Rabe, called: Superfood salad. It’s made fresh daily with top drawer ingredients like chopped dried cherries and a maple vinaigrette dressing.

[@craigcavaliere6744]

@Alain Portant No matter which restaurant you go to, the employees are friendly and helpful. They take your orders in long drive thru lines before you get to a speaker. The stores are clean.

[@Music963]

LD ODOM Yes I feel like a queen when I go in there , if you dine there at least the one of them here in Las Vegas we have 3-4 now, the manager comes around asking how are you and would you like a refill of your drink !!

[@SaulLopez-bu6pg]

I've never had a employee with bad attitude. Ever. they always have the best attitude and up.

[@housewifehoneybee2784]

@BTIsaac I'd be willing to bet you have never been treated in a hateful manner at Chick-fil-a.

[@vertical7747]

Can’t believe I’m enjoying a mini documentary about a fried chicken chain

[@kristiarnold9093]

Same 😂

[@nelllugo2276]

I know. Me too.

[@Chino-bk9fd]

1st time?

[@USA2Brazil]

The challenge: Try watching it without getting hungry!

[@anima94]

I just started a water fast, why am I doing this to myself? The food images are torture

[@calripplebear1293]

'a reputation controversial'. Today's culture--when you decide to stand up for morality and what is right. It's considered 'controversial'. ridiculous.

[@waterheaterservices]

Morality is not glorious, revolutionary, humanist/atheist socialist people's Party Approved Correct Thinking and Speech.

[@calripplebear1293]

@@waterheaterservices Morality is glorious. Though it is not revolutionary. It's been around since the beginning of time. There is a right and wrong. Regardless of whether or not you want to agree with that.

[@mr.hibster9603]

@@waterheaterservices you dont deserve to live in the west then, go live in Sudan

[@calripplebear1293]

@Basement Angel same could be said for liberals. Who consider children slaves and it acceptable to murder children. Laws are made to prevent people from designing their own form of morality at the expense of others.

[@calripplebear1293]

@Basement Angel I have no idea what service or trauma you are talking about. If you don't tell people, how would they know?

[@yep2088]

Don't be mad at a company that has certain beliefs or feel they should be forced to accept certain lifestyles. Everyone is entitled to what they accept or deal with in their life including the ones being mad at this company for what they believe in! Hats off to Chic-Fil-A!!

[@anthonydivon5571]

I can tell you this much the pandemic has not hurt Chick fil A sales at all

[@walterwhitecar8670]

Chick fil a has adapted very well

[@dancegxy7757]

For sure. I have learned to go early in the mornings to get my salads to avoid the lines. But even if there are lines they move them thru fast

[@yurifrommw215]

As a person who works at Chick-fil-A, we’ve had more customers THAN EVER😂

[@dancegxy7757]

@@yurifrommw215 They closed the salad bar at my grocery store so I go thru CFA and get market salads. They are huge and contain a lot of chicken. I save the chicken and freeze it and have salad with my meals for several days.

[@AEvans36977]

I know that's right. At a store about 4 miles from my house, there are lines around the building 6 days a week, from opening until closing. I'm saying to myself, "What are they putting in that chicken?"

[@elhugeo]

Chickfila = consistent thick fresh fried chicken. Mc donalds, popeyes kfc = inconsistent frozen small overpriced chiken.

[@ernestclements7398]

McDonald's chicken always tastes like rubber!

[@waterotter3625]

McDonald's burgers are also crap, too! Heavily spiced to hide the fact that they're not well made. Only the fries are decent.

[@UsedBrain4U]

*OMG... THOSE McCHICKEN SANDWICHES ARE ABSURDLY SMALL...LOUSY VALUE!*

[@heartofvanillaice7443]

Chick fil as chicken is also frozen, but it's frozen gracefully

[@LiberalsRuinEverything.]

@@heartofvanillaice7443 lmao gracefully?

[@Eagle00pr]

You forgot to speak about the Chick Fil A Sauce - LOVE IT!

[@hikama.3318]

I told a friend of mines months ago. Go to Chic fil a and you won’t have to worry about employees with bad attitudes that hate their jobs. Idc, it’s the simple genuine “my pleasure” that gets me every time 😇 and the frosted lemonade is good af 😋

[@MistyFalls]

I like how Chick Fil A hires really great people with great attitude.

[@Holio88]

Exactly! How do they do it??

[@GotA-do4ob]

I think a lot of it comes from the environment itself. A friend of mine who is actually Bi isn’t exactly the most motivated employee I’ve ever known but even she really enjoyed her time at Chick Fil A. They create a positive work environment for their employees too and I think that makes all the difference. I’ve worked in fast food in the past, and it’s a lot more bearable when you’re in a good mood or having fun

[@sqiddlydiddle215]

They pay them well and work in pleasant environments

[@JonNegroni]

The most surprising thing I learned from this video is that KFC employees smile

[@jonds8284]

lmfao same here. if you noticed they didnt even attempt to do the study at mcdonalds lol

[@interstate80.]

No that’s a lie

[@mikejunior211]

I bet they do...maybe in Europe.

[@janeiwasduncan8463]

KFC people might smile, but still get your order wrong.

[@smokybandit9333]

Fake News

[@karengeorge5812]

I loved chick fil a when we were in Florida I wish we had it here in Ontario Canada!!

[@deenamasri4150]

We do

[@karengeorge5812]

Is it in Toronto?

[@deenamasri4150]

2 in Toronto and new one in Kitchener just opened this week.

[@karengeorge5812]

@@deenamasri4150 Thank-you so much I didn't realize that!I'm north of Toronto so maybe I will have to check them out!!

[@Mila-ie5bw]

I am still waiting for one to open here in Edmonton... :(

[@thejourney4620]

Just watching this, made me order on doordash 🤦🏾‍♀️😂

[@nandakishore7070]

Sales improved because protesters went straight to Chic fill A after protests.

[@sakamoto5195]

Nanda Kishore Yup and keep it up and we will continue!

[@nathanielriesterer9103]

Working up an appetite protesting.

[@ranjanbiswas3233]

Went "Straight"? I see what you did there

[@aahshd8598]

hahahha

[@BassDuchess]

Nanda Kishore 😂😂😂😂😂👏👏👏

[@brian9670]

They opened a Chick Fil A by me, and the lines are constantly packed and wrapped around the building, out into the street. I have respect for the employees because you just know they are hustling.

[@JF32304]

Wonder how much they make an hour.

[@masongleva]

@@JF32304 they start at $12 an hour, $15/hr for a manager.

[@JF32304]

@@masongleva 15 for a manager position... Wow

[@niko-dg8cg]

@@JF32304 is that alot

[@agamingboi2343]

@@niko-dg8cg depending. In NYC for example, that is the minimum wage but NYC has very high minimum wage for the country. In most of the Southern States that is quite a bit higher then the minimum wage. Plus you get more as you work for longer.

[@LadyPizzaCrust]

It’s the customer service and the food! It’s good and fresh. People look past a lot to get a quick, cheap, easy, and tasty meal.

[@rebeccadoss3461]

I work for Ihop and for a time worked a unit that shared a parking lot with chic fil a. I'd go there on pay days as a treat and change from my employee meals. I'd get a spicy chicken biscuit, hash browns 2 lemonades and chicken minis for my son and I. They forgot my minis one time and the next time I went I mentioned it casually, it was no big deal I didn't expect anything...it was just a 4 count...they gave me double for free and a coupon for my next visit. Their customer service is awesome.

[@journalism101]

Chick-fil-A has excellent food and excellent customer service. They deserve success.

[@Original-pi7em]

Harold Potsdamer that’s why you don’t eat to much.

[@journalism101]

@Harold Potsdamer Yep but it's great! Stop being a hater. Be nice.

[@journalism101]

@chris smith Chick-fil-A employees deserve to get into the VIP Section of Heaven.

[@journalism101]

@chris smith I agree with your logic. For the record, I'm being sarcastic because I'm not religious either.

[@journalism101]

@Tyler Zeus What Chick-fil-A have you been to?

[@spilledsalt4862]

I can wait 30 minutes at Macdonald’s when there is no line but at Chick-fil-A, no matter how long the line it always goes quickly.

[@gmoney505]

don’t forget when you finally get mcdonald’s it looks like it got thrown on the floor

[@cugir321]

To bad you got that crap in your colon. Look at a chicken Mcnugget under a microscope. There are eyes looking back.

[@lacrimosa315]

He doesn’t want a soggy squished sandwich that costs like $8. Go back to your softball and Starbucks middle schoolers

[@austinn.4389]

And the service is always damn good and kind

[@austinn.4389]

I walk into a KFC and I'll be surprised to see clean floors and happy employees.

[@ilovefinn1578]

I really enjoy working at Chick-fil-A there’s always someone to help out and the people you work with are considerate and it’s so nice having Sunday off

[@jaxcell]

Its odd to me that when a group disagrees with another, that group insists the other change or accept or be attacked. Me, If I dont like you or yours I simply find somewhere else to spend my money rather than insist you adapt to me.

[@thesparrow3902]

It's the immoral Left that insists the rest of us adapt to them.

[@michaelcap9550]

@@thesparrow3902 Never!

[@shanemontgomery1358]

Yep. It’s based in the “victimization mindset” of the evangelical right Christian nationalist. We you see yourself as an oppressed minority AND God’s favorite demographic then it is easy to feel emboldened to attack people who do not agree with your narrow view of morality, religion, and sexuality. Helps them feel superior.

[@shanemontgomery1358]

@@thesparrow3902 actually, as a progressive Christian I don’t force anyone to follow my religious beliefs. I just expect to be given the ability to practice my faith as evangelical conservatives are allowed to practice theirs. I just want to be left alone by the morality and theology police.

[@martinblake2278]

The lesson of the story is huge majority of Americans really don't care about LGBT politics specially the BS ones.

[@JohnSmith-ef6sv]

I don't think it's that they don't care I just don't think most sane human beings project the beliefs of one person on an entire company and its employees. You're a lunatic if you admonish all of Chick-fil-A, especially considering it's a franchise company and the people running each location has no other direct affiliation. Now take a look at Gillette losing 8 billion for putting politics into their ads to see that politics certainly can affect revenue if there's a direct correlation.

[@flext-rex8284]

@Edher *there

[@generalkayoss7347]

It's 2019, all alphabet people politics is BS.

[@frostriver4547]

I don’t care what LGBT etc or anybody does. This is USA and we have freedom. I’m just tired of them trying to relentlessly shove a rainbow up everyone’s ass

[@Forevertrue]

I don't. Face it only other gays care about gays.

[@bonkiozz]

why people love chic fil a: 1-it’s insanely good 2-it’s actually real fresh food 3-you get everything when’s it’s still hot 4-the workers are always nice asf

[@HansBjorgman]

5-It's clean

[@Fahodinho]

6. their sauce

[@HansBjorgman]

@@Fahodinho Yes! Great for dipping fries in or putting on the sandwich.

[@danielrubio6675]

Blurz 7. They won’t be bullied by liberals into submission and they hold on to their moral values.

[@avatarwan5824]

@@danielrubio6675 Moral values? Funding the anti-LGBTQ groups that they do are _moral_ to you? I don't hate CFA's food or their service (both are excellent, I've heard), but I hate their "moral values." Anti-LGBTQ is literally the opposite of morality. It's taking away the right of another political group to speak out for themselves.

[@Tanmexam27]

I worked at Chick-fil-A in high school. They really make an effort to train people to do things well, especially in small ways. One time I asked Rosa (she had gold teeth and was from Mexico), who cleaned the eating area, “where is the rag? I need to wipe a spill on the counter” Her eyes got big and she said “oh Nooo mio, it’s called a towel!” Despite her difficulty with English, she was trained to say the “nicer-sounding words.” Towel sounds better than “rag.” Likewise I was instructed that when taking away people’s finished food to ask people “may I take you tray?” Instead of “may I take your trash?” (‘Trash’ sounds...well...trashy)

[@gigidabomb12]

The closed on Sunday couldn’t have been smarter. Cause the way I be in the line late Saturday night just cause I alr know the pain of pulling up on a Sunday was too much 😂

[@ALHat22]

Was born in the south...I’ve never once had an issue with their service, taste and quality of their food. Ever. Not once. Seriously. Now think about other fast food companies, how many are that consistently good?

[@daklutchm262]

P H I had problems of taste the number 1 chicken sandwich chicken tasted kinda dry and hard but other than that that only happened twice so I’m just gonna call it baby mistakes 😃

[@AirmanJH]

One time, in 1991, I got a piece of chicken with a tumor in it. That was pretty gross. But what can you say. It's natural. Because of this traumatic event, I didn't eat there again for at least two days.

[@halopersin]

Cause the south is better period.

[@jplata3643]

Im from the South

[@rivx8433]

The only problem I've had with them was recently when they added butter in the whole wheat buns.

[@davy1972]

It was "my pleasure" to watch this.

[@iamcedricpowell8051]

loll

[@avery4649]

yessir

[@wilsonlackey1512]

HAHA

[@nancykaplan7163]

I like how they manage their drive thru. I deeply respect and go out of my way to use business that are closed on Sunday or Saturday. I firmly believe all employees need to know they absolutely will be off one definite day of the week.

[@socialgaming8699]

8:25 for those of you unaware coming from someone who worked a fast food window not chick fila for 6 years and now works retail we can't always put on a smile because were drained for the amount of work we do and often when we put up a nice act it slowly evaporates because of customers being a certain way

[@falleng2392]

Simple, employees are actually nice to you, and the food is pretty good.

[@avery4649]

the food is amazing sooo uhhh 🤠

[@FirstNameLastName-wt5to]

And it’s always clean.

[@didia3608]

exactly

[@fuyomama555]

And it’s because it’s the lords chicken

[@yurifrommw215]

I Agree👌

[@rickj1983]

There is no better compliment than a competitor mimicking your product or service to stay up with you.

[@snowboarddan5899]

I think it just comes down to amazing service. Never had bad experience and always good food

[@joshsanchez6585]

This video can be summed up in one sentence. Because it’s good.

[@moracomole8090]

props to Chick-fil-A pushing for quality and not just corporate growth

[@cjpreach]

Chick-fil-A, "How may I serve you?" Mcd, "What do you want?" Then taste the food. Need I say more?

[@robertewalt7789]

When there are lines, an employee takes orders on a tablet. Customer still waits on line to pay, but the back is already preparing the order.

[@footlooseunlimited8040]

Varsity, "Whadoyouhave whadoyouhave whadoyouhave"? (and you need to give order really fast)

[@heresgreg]

cjpreach no, McDonald’s is like “Go ‘head”

[@Dannamal-hc8pu]

"My pleasure". That still sticks with me.

[@dynmcwrrior]

That is so true!

[@victorsahni2071]

Chick Fil A is awesome. I love going to Chick Fil A restaurants to have lunch and dinner where I always get Waffle French Fries, Chicken Nuggets, Chicken Sandwiches, Mac And Cheese, Chocolate Chip cookies, Brownies and a Coke without ice. Chick Fil A deserves a 10 out of 10. 100%

[@freddywong5234]

After Watching this, yes Sunday is sabbath day, it is belongs to the God, God has blessed this company it is just like Psalm 128:1-2 "Blessed are all who fear the Lord, who walk in obedience to him.You will eat the fruit of your labor; blessings and prosperity will be yours."

[@matthewlongtin8703]

The first time I went to Chick Fil A they gave me a free cookie!

[@philmortlock3490]

Oh I am bewildered friend and dismayed as they dont have chick fill a in my country. America has all the best stuff.

[@jon-unicorn-doxxer]

@@philmortlock3490 where you from?

[@Nonduality]

Church gives you free wine and wafers.

[@KittredgeRitter]

Why did they want people to stop eating beef? Please no nasty comments.

[@herroyalsquirrelness8167]

They often give free sandwiches to homeless that come into their locations.

[@spidercaca7514]

There employees are so nice I remember when I was 8 I only had like $1 and I need a couple cents for tax well the employee payed the ice cream with out me having to use my dollar ✌️🐟

[@thastan4368]

WeReS tHe LaMb SaUcE are you still 8?

[@SatnamSingh-mx2uc]

It feel so good to know that there is corporate who have values..

[@iAmMrMarch]

please explain the emoji choice

[@realedperez]

WeReS tHe LaMb SaUcE wussup w the fish

[@nadus7775]

Edwin Perez it’s Jesus fish, google it

[@Aqua_Holic_Fishing]

I would say you missed the INCREDIBLE customer service. However, being it's CNBC, i'm not surprised!

[@kenny9088]

Customer service is outstanding. Food is amazing. It has become my favorite fast food restaurant. I remember one time i order a couple sandwiches and forgot to add sauce. When i picked up my order there was 4 sauces. No chance that happens at McDonald's.

[@757millionaire]

It's the small things

[@DSLightning21]

0:15 - And by "anti-LGBTQ organizations", they're referring to churches, community centers, and other establishments that promote traditional family values. It's like calling Christians "anti-Satanists" like it's a bad thing. This is why Americans love Chick-Fil-A. Looking forward to the 2 new locations opening in South Bay in CA...which is a predominantly liberal state. ;)

[@raydarable]

Chick-Fil-A Stopped donating to all but two of the things they were criticized for after the controversy began, so your comment isn't exactly correct.

[@socialseahawksfan9325]

raydarable he's right you're just another lying pervert...

[@socialseahawksfan9325]

R K no one cares what you disease ridden perverts think.

[@bcnicholas123]

God doesn’t exist

[@sirih4085]

@staytunedfor "racism, sexism, homophobia, xenophobia, transphobia" = words made up by the left to try to scare and guilt anyone who dares having a mind of their own and disagreeing with them into crumbling to their knees and following every word the left says without any questioning or doubt ..... cause remember kids! If you disagree or question anything you are: racist, sexist, homophobe, xenophobe and TRANSPHOBIC!! Don't use your brains kids!! Just trust us to think for you!

[@xenophacilus5895]

Man the quiet Majority is amazing Twitter may be loud but it's the quiet ones who are more powerful

[@billthompson5644]

VERY VERY WELL STATED.

[@fasaud2378]

The majority are selfish in most countries, i don’t think this is a good thing, in fact it shows how bad humans are, this is why religion should be condemned.

[@fasaud2378]

It’s crazy how adults will worship a Jewish rabbi from 2000 years ago . in fact Jesus was a racist Jewish man, he was also a rabbi & any rabbi will make it clear that worshiping a rabbi is a sine & absolutely stupid

[@ironseabeelost1140]

@@fasaud2378 You're a sad person, try sleeping more.

[@david5131971]

@@fasaud2378 and who was Jesus racist against?

[@gregnixon1296]

Why work on Sundays? There are 6 other days in the week that give ample opportunity for working. Taking the time off is good for employee retention and morale.

[@jennytorres2201]

Love ❤️ this restaurant and I never had issues with drive thru, always get exactly what I ask for and orders accurate and all utensils, sauces, service,

[@Noquemacuh]

I can see McDonald’s hiring plankton to steal the recipe

[@UhtredOfBamburgh]

i think mcdonalds nuggets might be made of plankton

[@dcaneil9565]

Why would they do that lol plankton has failed many time to try and steal the formula and failed. Id hire Rick and Morty lmao

[@ko-Daegu]

@@UhtredOfBamburgh nuggest are the best

[@motorizedrag3708]

LMDAOO

[@subverter1.188]

What recipe Chick Fil A has no taste its all plain

[@Mbell3568]

Man I respect a company who will not take 1.8B on principle

[@crimescene25]

Chick-fil-A’s famous chicken sandwich has 55 ingredients, including MSG, artificial colors Yellow 5 and Blue 1, Sodium Aluminum Phosphate, Potassium Iodate, and Dimethylpolysiloxane. These additives are linked to several health risks, and some are banned or heavily restricted in other countries. One of the most unhealthy vegetable oils, known to increase the risk of obesity, inflammation, cardiovascular disease, cancer, and autoimmune diseases. It’s most likely made from GMO soybeans, which have been shown to contain high levels of residues from the herbicide glyphosate (Monsanto’s Roundup) compared to non-GMO soybeans. Glyphosate was deemed a probable carcinogen by the World Health Organization (WHO). To extract the oil, the soybeans are typically subjected to intensive chemical refining with toxic hexane, bleach, and deodorizers. MMMMMMM DELICIOUS! People wait in huge ass lines to eat poison LOL.

[@averymarie6907]

crimescene25 okay but couldn’t you go through and say this about every single fast food chain? Just saying. Even the majority of our food in stores has ingredients linked to diseases and cancer but you can’t tell me you don’t partake in ANY part of this epidemic. Your point on bringing this up as a “unique flaw” of Chick-Fil-A is invalid because most of our food supply is 💩 food leading us all closer to illnesses and death. Even our medications have food colorings in them that are banned in other countries.

[@crimescene25]

@@averymarie6907 I sure dont, im good on eating chemicals and fattening the pockets of literal murderers. Does my picture here looks like i eat any of that swill? I like to be healthy thanks.....

[@crimescene25]

@@averymarie6907 i dont take any medications either because i dont eat poisonous food, and im not sick.......what medications you taking? LOL

[@crimescene25]

@@averymarie6907 What really sparked it is the people sitting here in the comments saying that their food is "quality", and they are "wholesome", and "blessed". Nope they are just another greedy corporation out to make a dollar off people who just take everything at face value.

[@edavey1940]

Chick-fil-A. I am a Christian, and I love their values.

[@GrandpawTheGreat]

Quality product, at a fair price with excellent customer service is the key to success for any business.

[@i1pro]

Closing on Sundays shows integrity. That's why I trust their food is real. They're not cutting corners to make more money.

[@liliththerapper]

Or cutting corners is how they can afford to close on sundays👽

[@silence-humility-calmness]

Michael Shortt, yeah huh! They elect to close their doors as a policy of virtue, even the super ball couldn't sway them,but they cut corners to so! Moron!!

[@tomdoughty8513]

I just quit working there they do not cut corners in the process of making food. They clean the front 2 times a day and the back where they make the food once a day.

[@chrismarsh1067]

Closing Sunday sounds religious

[@milalewis3387]

Jose Ignacio our county isn’t Christian why does they show integrity