Will heat crack this quartz countertop?

Watch this video to see our team do a heat test on a quartz countertop. The percentage of quartz countertops that crack from heat is low, but enough for them so say the warranty is voided at high temperatures. This video will help you know how you can prevent you quartz countertops from cracking.

[@TheOriginalQueenBee]

Excellent informational video. We're about to have Cambria countertops installed in our kitchen. We've been told to use trivets. The key words are over time. It's not worth the risk to not use a trivet because it is so expensive. And who wants their beautiful Cambria damaged? Not us. Thanks again!

[@Les0613]

Brand new countertop and one time use of a pancake griddle. After done cooking and griddle unplugged approximately a half hour later I hear a pop! On a corner, it blew out a piece of the countertop and cracked in two directions!!! Wish I knew this before we bought the quartz! Fortunately, the company approved our warranty claim!

[@DesignBuildRemodeling]

Wow! Great to hear it was covered under warranty! Thanks for sharing

[@WatertownFilms]

love this!

[@leiyan6923]

Wish we have a similar company locally!

[@DesignBuildRemodeling]

Thanks for watching!

[@bigmcisback]

Very useful information - thanks! Wish I would have been better informed about the heat risks. Here is another piece of info. We used a sous vide machine in a plastic container on our countertop. Cooked steaks in the water bath at a temp of 131 degrees for approx 2 hours. Heard a loud pop, couldn't figure out what it was and then noticed the quartz countertop on our kitchen island had cracked about 8 inches! I've never set a hot pot on our countertops and had always been careful but since this container was just very warm (you could easily hold your hands against the sides at 131) it didn't occur to me that this could happen but it did... Could you tell me please, is it possible to have a crack in a white and grey calacatta quartz professionally repaired so that it is unnoticeable?

[@DesignBuildRemodeling]

Oh no! Yes, we have heard all sorts of stories about things like this and Instapots as well! Trivets or some protection between the heat source and the countertop can help from this happening again. As for repair, I would first check to see if your warranty is still available as this may fall under it. If it is past warranty, here's an article I found that has some great info on repairing your countertop. www.caesarstone.ca/blog/can-a-broken-quartz-countertop-be-repaired/

[@AlastairePistwhistle]

Sigh. Mine cracked this way because we used an electric skillet on it. I would not have spent thousands on a quartz top had I known it is ruined by a hot pan. Kitchens are full of hot pots and pans and appliances. Countertop cooking appliance are used on the countertop.

[@DesignBuildRemodeling]

Oh no! Sorry to hear that! This is exactly why we made this video was to inform people who may not know.

[@thejoyofthemusicinmylife7897]

Is there a danger of heat from a dishwasher cracking quarts countertop?

[@DesignBuildRemodeling]

I don’t think so. I’ve never heard of that happening.

[@thejoyofthemusicinmylife7897]

@@DesignBuildRemodeling No problems so far. My installers address this concern and they assured me there is no danger of cracking from dishwasher. I am being an over protective parent. ha ha. Thanks for your reply.

[@stefanerdman7038]

I don't think you should have background music. It detracts from what you're saying.