Etsy made some changes that have made it impossible for me as a seller to reply to my customer’s message with a photo. I have been unable to get through an unimpenetrable wall the mirage that is their “customer support”, so I made this video for a customer. I do a lot of custom orders, which require me to be able to respond to my customers with photographs. This is one of the many reasons i am opening my own shop on doodlepunkart.com - perhaps at some point I will make a video about etsy, but at this point, I just want to provide my customer with good service. This video is an example of how the workflow of custom orders should flow. I think video is better than photographs anyway for three dimensional art. Cheers! 🙂