Wireless Teeth Whitening Kit Tutorial

[@olliesundae]

How is this the full extent of the "user manual" provided? It's baffling that there's absolutely no detail on care & maintenance or charging or anything at all beyond the basic steps for everyday use. Like how long does it take to charge? Does the blinking light go steady or turn off when it's fully charged? This is basic info that's completely unavailable as far as I can tell. Hopefully support can provide an actual complete user manual upon request...

[@SnowTeethWhitening]

I apologize for any miscommunication or confusion with the usage of our product. A user manual is included in the packaging and we have an FAQ page on our website. IF you are to need more assistance you can reach us 24/7 by live chat or during our business hours for phone and email. Hope this helps and have a great rest of your day! Carmen with SNOW

[@Heartbreaka1424]

Can we used without the plastic mouth piece?

[@SnowTeethWhitening]

We recommend that you keep the silicon on the mouthpiece attached while in use.

[@chasidynoyola1405]

My mouthpeice (the plastic around it) comes off and idk if that's normal

[@heyjenknee]

Yeah, mine has separated and come off in some of the worst places. I'm lucky I still have it!!

[@annaramos7950]

The plastic that comes off is the case for your mouth piece

[@anetrareed7830]

My mouthpiece won't lite up at all anymore. Please help!

[@dontrellhenderson]

Mines either how did you use it?

[@anetrareed7830]

@@dontrellhenderson honestly just haven't been using them

[@SnowTeethWhitening]

Oh no I'm sorry to hear that but fortunately we have a 2 year warranty on our whitening devices. To get further assisted visit [e-mail] Hope this helps and hope you have a great rest of your day! Carmen with SNOW

[@eceaktas8329]

hello

[@SnowTeethWhitening]

Hello !

[@dontrellhenderson]

My mouth piece is not lighting up smh

[@SnowTeethWhitening]

Hi @dontrellhenderson! I'm sorry to here about that but just wanted to let you know that we do have a 2 year warranty on our mouth pieces. If you send us a PM I'd be more then happy to assist you! Hope you have a great rest of your day! Carmen with SNOW