Woman, service dog turned away at McKinney Albertson's

A woman said she and her service dog were asked to leave an Albertson's in McKinney Monday night.
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[@brie9225]

ADA states that there is NO FEDERALLY RECOGNIZED REGISTRY OR CERTIFICATION!

[@greeneyes12346]

There is no such thing as an official registry please quit sharing that information.

[@JustMe-ec2ph]

I think what they are talking about is if the service animal is professionally trained there is some kind of certification that goes with that not that a dog has to be professionally trained, it does not, as long as it is trained to perform the tasks the disabled person needs assistance with.

[@TM-ry6hc]

Just Me no, they are speaking of a certificate you can get online. It’s as simple as filling out paperwork and them sending it to you; They don’t require you prove the dog has had training. A lot of people get the certificate and vest to get their dog into places. It’s a known problem. Also, according to the ADA, the business is allowed to ask two questions, 1. Is it a service dog and 2. What services does it provide. Beyond that, they are breaking the law.

[@jahnaderr821]

@@JustMe-ec2ph USSDR (United States Service Dog Registry) is a SCAM site. LEGIT service dog handlers know this... Those that are passing pets off as service dogs use these scam sites to "look" official. This only makes it difficult for those of us with legit dogs to live unaccosted by gatekeepers asking for paperwork on our dogs. This is illegal to ask for personal information regarding one's disability or certification or paperwork on our dogs. Everytime someone flashes that fake paperwork from scam sites it hurts the legit teams out there who know better than to pay up to 300 bucks for fake stuff. Those with dogs who were trained by some program usually get some sort of graduation certificate, ID cards, collar tag, vests, or other such stuff just to hang on the wall or something. Legit handlers usually leave that at home (or I hope they do) because they know it can't be asked for and not needed. Fake handlers carry it around as "proof" they need a service dog, and flash it the second they are challenged. I sure wish these news stations and reporters would WISE UP and research these fake registries before airing such misinformation.

[@_fussyfangs]

So how do you prove a service dog is the real deal? I understand you can enquire what tasks she is trained to perform, but once I saw a lady pull out a signed doctor’s diagnosis because she claimed “there are no official registration papers for SA in the US”. I’ve seen plenty of fake service dogs, mostly “emotional support animals”.

[@ServiceDogRosie]

@@jahnaderr821 I have a 7.5 month old Weimador who is in training and if anyone asks for paperwork i 1st say you can not ask for that and hand them a ADA card and tell them the 2 question they are allowed to ask, then if they continue and dont shut up asking for paperwork I hand them my SDIT/SD vaccine record and last physical exam paper they look at me like im Looney then if it continues I may either call the authorities(cops) or just leave and dont have the energy to argue anymore and leave a detailed Google review of the facility....

[@kokopuppy57342]

cringed so hard at the paperwork ugg

[@iamlsusam]

PotsAndPups registration isn’t required, but when you’re dealing with ignorant people who don’t know the law, having it would be helpful.

[@miabrownieee3097]

PotsAndPups nun nv

[@jigglypuffd4502]

PotsAndPups it killed my whole mood 😂

[@TheWorkingAussie]

There is no registry for service dogs. So that paper is useless.

[@servicedogshadows6191]

First she got scammed going thru a registry or the dog is a fake. Also it takes a minimal of 2 years to train a service dog! Her dog is one years old. And in some states you also need the PAT "public access test". In most U.S. states all you need is a doctors note stating you need a service dog. You also need an educate yourself on the state laws. Cause in my state faking a service dog , you will be required to pay a fine and jail time. As a trainer just observing a Service dog for a couple of minutes in public you can tell if it may be a fake or in training phase.

[@Maciemoose31]

Oh my god! People are so uneducated, and I'm not just talking about the manager from the store. There is no "registry" for service dogs, those papers don't mean anything

[@elizabethlefebvre811]

They said it was only a year old last I checked it takes at least two years to train a service dog

[@nopunsintended5161]

Aaaaaaa when she pulled the papers out I cringed XD their is no such thing as service dog registration

[@sweetsundance]

People need to stop buying that registry stuff. It makes them look really bad when they pull it out as if it's some kind of proof. That makes your dog look like a fake service dog, even if it isn't.

[@augustmutt4078]

there is no registration for service dogs

[@service_poodles]

Umm fake registration and horrible training that's not a SD.

[@mcpope6776]

Service Dogs are incredible and there is such a need to educate people on their need!

[@coyote8649]

.__. I have severe asthma but I wasnt recommended a dog...

[@denisethasder8193]

Wait, do support dogs wear their vests when playing? I thought they only wore vests when working

[@ozarkbees]

Us service dog registry? NOT. You would think that calling tv station to complain you would know the facts and that your registry papers are bogus.

[@Arlothed1no]

Please teach your workers that registries don’t exist and the ones that do are scams.

[@bijouh]

If the manager was threatening to call the cops, she should have let him. She was in the right, and the cops would have defended her. Simply leaving when the situation gets tense is exactly the reason some individuals think they can bully handlers into leaving establishments when they don't have to.

[@cooldudeorgan3872]

What about an inhaler.

[@helenholt1161]

Please, enough with these fake registeries. You are giving the public bad information and making it hard on people with service animals. How, if your dog is legit, do you not know this?

[@TM-ry6hc]

Helen Holt thank you!!!! That’s what I’m saying.

[@kellybrianashott9554]

I have doubts that this is a real service dog. The registry is a big red flag, since there is no real registry for service dogs. Anyone one can go into the registry she gives in the story. Seriously, just Google it and sign up. second, she needed that stick to lure the dog into a sit to put the leash on. It's a perfectly legit TRAINING technique, but a fully trained service dog would not need it. Third, she states the dogs age as 1 year old. Most service dogs in training BEGIN learning their specific tasks at this age. 1 is far too immature to be a reliably trained service dog. She's a faker.

[@dawnlaughlin4873]

paperwork?? no such thing as a registry! that is making it harder for us, wish people would stop registering their dogs on scam sites

[@urfren6510]

Fake, the way your holding the leash and the fact you had to hold a stick up above the dogs head to get s leash on it!! And btw papers are fake there are no ids or papers

[@lightningheart6610]

There👏is👏no👏such👏thing👏as👏registering👏a👏service👏dog👏

[@SurviventheOnslaught]

a better registry type of system needs to be implemented, this deal were anybody can bring any dog anywhere without needing to show or identify anything is a real joke, it is allowing dirtbags to bring pets in and ruin it for everyone

[@melissahannah587]

Shame on that Texas store . Go ahead let them call the law . Take them to court please !!

[@Anna-ke1co]

One year old is not a fully trained service dog. They take up to 2 years to fully train, sometimes longer. There aren't any service dog registries certifications or id's in the US. I get that she has a doctor's note for a service dog, but that dog was nowhere near trained enough for public access, and it was absolutely not fully trained.

[@ServiceDogRosie]

At min 1:21 This paper shows she is registered... either the woman is unaware that there is no national registry... facepalm

[@ServiceDogRosie]

Ok, so the SD could have been with a program and have been "Certified/Registered" with the program or have fallen for the phony online registration... unfortunately some of those "registration/Certification" online websites are fake, illegal and unfortunately the leg Service Dog community, handlers and dogs suffer the repercussions from the people who try to pass their pets off as fake SDIT/SDs..

[@lizard944]

So if a store lets in a dog and the owner refuses to state that it is an official service dog, and it turns out that it isn't, then it mauls someone's kid to death, who is responsible and who can be sued? Can the store be sued for failing to protect a customer?

[@TheMiner1210]

If I was in her situation, I would have said "Fine call the the cops. They will tell you I'm right,"

[@qgo4586]

There is no such thing as a service dog registry

[@TexasHeathen]

Any stories like this in Texas really make me wonder what is wrong with people. Our Governor is *DISABLED*!

[@katietorbert5095]

So we are just ignoring the fact that the dog is tugging on his leash constantly and the registry is fake? okay..

[@katedunno1230]

There are no service dog registrys. You should not offer to show them a registry paper when there isn't any such legal papers for service dogs. I had my service dog at a restaurant that denied me entrance and the manager said she would call the cops. I told her go ahead. The cops made her let me in with my dog. We ordered food, waited about 25 minutes and told the manager that we were going some place else. She said the food is almost ready. We said no thanks. And left

[@bsdjkgf2939]

The "Official United States Service Dog Registry" doesn't exist, it is just a gimmick.

[@feathersong5838]

The dog is not properly trained and her papers are fake. The dog is clearly pulling on the leash and not focused.

[@sarahjunabee3607]

No such thing as a registry lol no wonder you were kicked out

[@angelmildenberger1331]

no. no. no. no way. fake papers, undertrained dog. ughhh

[@22veteranflyfishing]

I have a SD dog. I mark her so i don't have to deal with people asking me. Some places where they know me well like at school i don't mark her all the time, but they know who i am. I have been down the road of not marking my dog. IF they ask you to leave you have to leave, but you can call the cops and they will let you back in. No one has gave me crap about my dog when her vest is on and it keeps people away from my dog and me when she is marked.

[@coleackley2241]

no such thing as sd id's, certificates, and registration

[@tealeaf2407]

This happens way more than you would think. Surprisingly small businesses are better informed then corporations. Sence they care to learn and teach their imploys

[@thebandit7623]

People that have service dog should carry a copy of the law about it. If they still ignore the law then call the police and threat them with arrest for breaking a federal law. Some people are too nice and by not doing anything nothing changes. Change only happens when you take action.

[@miguelhernandez6489]

I used to shop at Albertson's I hated it terrible store terrible service rude employees

[@davidharrison6615]

call the police. ...... thats fine please call them

[@germanservicepaws8498]

That woman is making SD and handlers look bad. There is no paperwork.

[@largol33t1]

Albertsons? LOL, do they even exist any more? Every single one in my city closed years ago.

[@groundcontrol436385]

Wait. She needs a dog to tell her when she's going to have an asthma attack?

[@lostinYourReality]

She gets a dog to alert her of her asthma attacks but dogs are a contributor of people who are sensitive with the pollen and dust

[@cori8489]

Problem number one: THERE IS NO US SERVICE REGISTRY. Her dog may be real, but that is a scam.

[@annahengstmann1020]

fake service dog...

[@kristieeads9537]

She got the paperwork on the Internet It's fake The dog is probably a real service dog But there is no Government ADA ID tags or papers people who sale this stuff don't know if your dog is a service dog They only go by your word and make you pay money for something that's not require by law.

[@taylorandgraphite4772]

The dog has a BAD heal. And registration! Ughhhh

[@billsmith1486]

I have extreme asthma and I carry my puffer with me at all times and I carry a portable albuterol nebulizer in my car. And I always know when an attack is coming on. It is never just a flip of the switch and my attack starts. I always have enough time to get to my meds. And you need a dog to tell you that you can not breath. Okay I guess.

[@lillieannensorensen6512]

Well I should hope so! The DOJ spanked walmart pretty hard over service-dog access and if they don't prove better training for their employees they are still liable for millions in fines. I stood outside walmart the other night with my dog and an employee rushed out and practically begged me to come in. I almost regretted telling her that he wasn't a service dog. I was afraid she might cry.

[@DedraAmbroseandSnow]

Yea my local walmart is cracking down on the fakes. They are actually asking the questions. If you hisatate on yes. Or you say he's here to provide me with comfort. Your ass is told to get the pet out.

[@janicefogerty9118]

why don't they learn the law.

[@jenniferlee4936]

I would have told that manager to go ahead I don't care if you call the cops

[@MegaSherrypie]

I worked for Albertsons at one time, and they are not a nice company to work for in my opinion.

[@ronbreton296]

Unless it has changed there is no registration for service dogs!!! Also this dog shows no signs of being a trained service dog. A service dog WILL BE TOTALLY FOCUSED ON THE ONE THEY PROVIDE SERVICE FOR!!! This dog tried to leave the one that requires service to check out the camera man and when playing needed to be prompted to sit by holding a stick to entice play to get it to sit. This dog needs EXTENSIVE TRAINING to be out in public. Because of all these signs I believe this is a phony service dog or one in training. If a dog is disruptive it puts a bad name on ALL SERVICE DOGS!!! Unfortunately because airlines don't charge for service dogs to fly it has created a whole new industry and an increase in phony service dogs. I witnessed a phony service dog growling refusing to lie down and being totally disruptive. Everyone who witness this now has the view that service dogs are not well trained and are a danger to the public. Once the phony service dog issue is solved there will be no longer a stigma attached. I feel a registration for airline travel alone may solve all problems. The industry for phony service dogs will dry up when there is no economic benefit for it.

[@Fainora]

He's only a year old he's probably still in training.

[@AtarahDerek]

She's a service dog in training, and she is owner-trained (by a fool parted from her money, but trained nonetheless). From the sound of it, her state gives full access rights to SDiTs.

[@ronbreton296]

@Main Street Boxer a guide dog focusing on the enviorment is focusing on the needs of the one he is providing for. Otherwise if he wasn't providing the service FOCUSED ON THE CLIENT he would be just like the dog in the video checking out all the smells and other interesting things. However they are focused on the needs of the one the are providing the service for. This dog, if in training, is not a service dog and should be designated as such. Phony service dogs are a huge problem. The fact that there is NOT a licensing body is one of the problems. I have witnessed a phony service dog in Walmart ATTACK a real service dog. Check out phony service dogs on KZbin. You will find plenty of these dogs.

[@crazydogperson3409]

that thumbnail tho

[@freedom1439]

They wont learn......the only way is money......

[@indyjones7550]

When are these people go to get their act together. We here this BS from all the retailers (we apologize it’s not who we are). It is who they are and the Federal authority needs to start fining the stores... hit they where it hurts, the pocket book.

[@aliciamelendez5532]

The manager of Albertson's should have called the cops in order to be reprimanded for NOT complying with the Americans with Disabilities Act and the law.

[@soof9727]

She shouldn't be scared about them calling the cops, if they know the damn law it could only be beneficial for her!

[@playafromthehimalayas4270]

Lol, Pete 😂😂😂

[@jennifern297]

Okay now what ?!we understand that it's there are no Registries there is no paperwork.. do we just walk in with our dogs? I am a service dog owner/ trainer I'm fixing to buy identification just so I hopfully stop getting harassed but it's not right I don't know where else to go what else to do. My doctor actually gave me the web address of where I should go so they are misinformed as well I didn't have a clue about any of this until then

[@sheilabeadsandtea5808]

I think they need to have a vest on. Otherwise how are the stores to know if is a legit service dog?

[@inbreadfred4293]

Too many ticky tack laws in this country. What harm would that dog do in that grocery store? It's probably cleaner than most humans that walk through those doors.

[@banyargueta881]

That why they are going out business. They do not have a clue of anything

[@casandrocket1772]

National service dog registry? Your dog is fake

[@joeyballay1792]

Pause at 2:38 , and you will laugh at the photo

[@casseyvanclief-blair6992]

This dog is a fake! There is no service animal registry

[@JustMe-ec2ph]

That does not mean the dog is fake!!

[@randomman3926]

the way the dog is acting does make me wonder if it is a real service dog

[@TM-ry6hc]

I agree the dog is a fake service dog and she should have thought about that before making a big deal out of it. I’m going to safely assume she wanted a service dog and is training it herself.

[@cori8489]

That does not mean her dog is a fake. It means she was fooled by the registry. Many real Service Dog handlers are.

[@killeripad-gamingmore1095]

Im sorry if this is mean 🙁

[@margaretdevries8090]

Sorry to hear. This !! Unfortunately too many use fake service dogs !! I think the dogs should have a tag and wear a vest when working ! One that cannot be copied ! Most people love dogs and want to clap them, kids want to play with dogs !! They don’t understand that the puppy is working and they distract him !! Never clap or speak to any dog unless owner says you can !! If dog looks official they usually stay away !! And it would stop those fake service dogs ! Shame on people that copy the service dog !!

[@TM-ry6hc]

I’m going to say that she’s self training this dog. The paperwork she had was bogus either way

[@cori8489]

Owner training is legit in the eyes of the law. And it is most unfortunate she was scammed by the registries.

[@TM-ry6hc]

Cori owner training is legit in the eyes of the law, you’re correct. However, there is a responsibility on her part to make sure her dog is legit trained. By him pulling on the leash, it shows he’s not as trained as a he should be. As far as the certification, if she would have done proper research, she would have known it was bogus. My sons doctor talked to me about a service dog for him. I did research and found this out within a matter of hours.

[@alpha-qh1if]

Asma seriously if you cant feel that you should be in a nursing home or something

[@shrapnelslurpee]

im not too sure about the fed laws on SDs but in michigan if a doctor says you need one. you can claim your pet as a service dog. thats what my old doc did when i was in tx. and because of that she is recognized as a service dog in MI.

[@henry-vx4jm]

no video,no case!...hearsay,sorry

[@rsean4083]

I hope the manager that has pulled down this negative press for the store has been fired.

[@jaygarce3772]

You need a dog to tell you when you are about to have an asthma attack? Don't you know yourself when you are about to have an asthma attack? Really! You suffered from this since you were young? You didn't have a service dog when you were a kid. So what does laying on top of you or putting and raising a paw on you supposed to do? Do you break out your inhaler, throw it and say "Go Fetch"? One more thing, I just have to know. Did you leave out PTSD by any chance?

[@SuperThunderBolt2]

That manager is so speciesist!

[@stinabinababe]

Go ahead and call the cops, i'm sure you'll love to find out that this woman is in the right and you are in the wrong!

[@KnightPoetic]

Medical Service Dog, BS.....

[@SuperFlern]

fire the manager?

[@cayogator]

Free groceries for life !! I "smell" lawsuit on horizon

[@MichaelTravnikar]

I'm glad that we do not have Albertson's in Austin anymore, that way I do not have to boycott them for this stupid action.

[@warlord8954]

Sue the store. They violated your civil rights and the ADA.

[@rogerholzem2315]

No more Albertsons for me ever again!

[@rodbennettakakampzite5448]

I raised and trained dogs many years, but I am sorry, I don't want to see dogs in grocery stores or restaurants. I know your gonna say "what about seeing eye dogs", but have you ever seen a blind person shop for groceries without a sighted person? (dogs can't read labels). The last dog I saw in a restaurant was in the waiters way and constantly drooled. (left a very appetizing puddle on the floor). when I complained I was told I could leave if I didn't like it so I went on down the road.

[@XXXoutlawXXX01]

Boycott Albertson's

[@JohnJones-ec2uc]

It's the girls fault for not having the courage to stay, and stand up to the ignorant manager. Tell him to go ahead and call the police, but don't be a wimp. As long as you let people run over you,,,,they will.

[@gailjones774]

Dogs are usually not allowed in stores where food is sold.

[@alpha-qh1if]

Boohoo crying about a business useing its rights😂😂

[@sagemayadandi5443]

Start putting the bastard store managers in jail, no bond, and they’ll stay there until their trial. They are either unqualified for their position, or abusive because of their ignorance and the service dog disabled are the ones that are suffering. The United States has failed miserably to protect service dog recipients and offers no solution 😡😡😡🤔😱

[@cori8489]

No, this is what they should do to service dog fakers.

[@thereal4850]

no dogs allowed

[@cori8489]

Service Dogs, by law, are MEDICAL EQUIPMENT.

[@David53D]

A privately owned business should have the right to serve whoever they wish or at least a free society would ensure that.