Woman sounds alarm on sophisticated wire transfer fraud l GMA

Courtney Black says she lost more than $11,000 after alleged scammers texted and called her pretending to be from her bank and offered to help her cancel a fraudulent transfer.
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[@bobwoods1302]

Always contact your bank directly and ask if there is a problem. Never do anything a text or caller asks you to do.

[@Mike__B]

That's exactly why the scammers called her as soon as she fell for the trap and texted back. Spoof the phone number, or hell maybe not even needing to spoof just use an 800 call through number, and poof "Hi, this is Chase banks, we had ..."

[@shaggydawg5419]

Correct. Communication can only be 1 way initiated from the user to the financial institution AND call the phone number on the back of the card or bank statement instead of calling whatever number that shows up on the text/email message.

[@shaggydawg5419]

@@Mike__B yup, with that much info (d.o.b, SSN last 4 etc), they can convince her without needing to spoof.

[@ucapt-it6vf]

The only text I communicating 😮are my friends only.

[@mauriceedwards6114]

I mean this should be common knowledge by now. Call your bank yourself before doing anything.

[@glep3570]

It appears that you can have hundreds of stories like this covered over the space of years and people will still fall for it.

[@toboekey]

Yea its fuckin hilarious scams started in the year 2015 🤣🤣🤣 indian irs scammers n yet its 2023 and these ret@rdz r still getting scammed 🤭🤭🤭 im sorry but idiots deserve to get scammed 🤪🤪🤪🤪

[@babajaga158]

You cant cure stupid.

[@chriswright8074]

It helps

[@armandocampos9173]

Exactly, bank shouldn't be liable, worst case scenario 50/50.

[@Zero11_ss]

Banks can easily stop this but dont want to.

[@mikeymike7738]

There should be a harsh punishment for these thieves

[@Joomlahacks]

Goodluck punishing these thieves in India and Nigeria.

[@Mike__B]

@@Joomlahacks Send a Chris Hemsworth character over there, ex navy seal/delta force/American bad ass, except instead of trying protect/rescue a little kid he goes on a killing spree starting with the owner of the scam company and then every one of the employees who are scamming people... yeah I know day dreaming here though.

[@jorjoperalta]

They're also a huge amount of them in Ukraine

[@foxtrotwolf6081]

There are if you can get them. Good luck.

[@guybeingaguy]

Stupid people always blame others because they’re too stupid to know they’re stupid. Y’all make our lives really difficult!!!!!

[@barano9729]

I don’t answer the phone at all, unless its work. Been doing it for the last 5 years. Works great.

[@loujon191]

I guess that’s why I can’t get ahold of you bud

[@EngineVSEngine]

You have no family or friends that call you?

[@bmoshareholderappleshareho855]

A long time ago, it was said to not open an email you do not recognize. Now it's do not answer your phone if you do not recognize the phone number. If it's an important phone, they will a message.

[@9liveslisa]

Don't answer texts or phone calls directly. If they say they are a bank, don't answer, and call your bank directly. I use the number on the back of my debit card.

[@TomGeek1980]

People are so foolish that they would do exactly what you tell them NOT to do. I just block the number and report it as spam.

[@Figgy20000]

Everytime you get a text confirmation with a code on it is always says DO NOT SHARE THIS CODE WITH ANYONE People seriously need to use their brains

[@user-df2ml7yd5r]

Its been drilled in us To call the bank directly

[@imhuemankeepURcolorsforcrayons]

The bank will never call you unless it's Collections!! -Former Bank Employee

[@A22DNAL]

Facts! They know how to reach you if they want to!

[@Shaverboy516]

They can also claim to be from the fraud department, which my bank has texted me about, I always call the number on my card to verify the claim.

[@imhuemankeepURcolorsforcrayons]

@@Shaverboy516 You may get a text but you will never get a call and we always advise if you are suspicious to call the number on your card and to never hit any links.

[@TheFavoriteColors]

Nope, Ive definitely gotten a call before to verify a purchase from a company in China just after I made the transaction, so they do call

[@paulm5458]

Everyone should have the right to opt out of the ability to wire transfer in their account.

[@gordongekko2781]

A better solution is to simply give wire transfers the same protection as other transfers.

[@bobird6099]

If you receive a call from your ‘bank’ regarding unusual account activity, do not get into it with the caller. Ask for their name, customer service ref and department information - then hang up. You can then call your bank's official number using a different phone/number and ask for confirmation while making sure to include the aforementioned details. Your high street bank branch can also help. Prior to their call, your bank would have locked your account if legitimate dubious activity had occurred. Hence, money cannot leave your account without through due-diligence Panic is the key to a scammers success.

[@Andi-de3lv]

Damn I hate people who scam people! Dont they have anything better to do beside than to hurt people?

[@thepearlswirl]

Seriously.. it's so annoying

[@mannyechaluce3814]

Better to do? I can't think of anything better to do, than making money :D

[@AFineChannelForUsing]

American dollar is powerful. 10000 dollars is a lot of Indian rupees or Russian roubles

[@TheFrenchPug]

They're making EASY money off stupid people. And nobody is wising up.

[@Quagthistle]

Sadly, money is power. As a famous beloved professor once said, "The more important money is in society, the less important it becomes how one obtained it."

[@dawhiteguy1234]

If you get a text from your bank, you need to login to your app and check yourself. Never click on unknown links.

[@justayoutuber1906]

Please don't victim shame. It take a lot of courage for someone to come forward to help and try to help like this on a national level. People always assume it will never happen to them but this stuff happens. We need to change the law!

[@5cabron2]

She had it coming for being dumb enough to fall for it.

[@goodbher9244]

The people calling her stupid have definitely been scammed by easier and stupider scams. This one's actually pretty sophisticated tbh.

[@rogueinvestor2375]

And how is that gonna stop scammers from scamming people?

[@rogueinvestor2375]

@@goodbher9244 The fact she fell for the scam proves she's not sophisticated at all. As a matter of fact, she's very gullible. You can't rely on the authorities to protect you from financial scammers. Look how many criminals they let loose. You have to educate yourself on how to recognize fraud and teach others as well. Scammers prey on the ignorant and the gullible. They can't prey on those who know.

[@NeonMacabre]

@@rogueinvestor2375 what at ignorant take. The scams have gotten more sophisticated themselves. There was a bank I used to do business with that had their info leaked like how the girl was in this video. The "bank" called me, using the same customer service number, it was spoofed. They had all of my information already when they called me. The only reason I got suspicious was the text they sent me about an unauthorized charge was for a Walmart store number that didn't match the location of the one in the text. I also found it weird that they were asking for my username in a way that implied they couldn't understand and needed me to repeat several times, as if they couldn't see it. Even though I didn't fall for it, I was definitely fooled for the first 5 minutes.

[@islandbirdw]

Our neighbor had purchased the property and on the closing date she received an email from what looked like the bank with a link to send the money. They thought it was legit as the scammers knew their closing date. They approved 75,000 down payment to the link and it went to the offshore hackers. The money was unrecoverable. Grrrrr

[@everythingpony]

Sounds amazing

[@megsarna7429]

Hackers Scammers are much smarter than us. And it's obvious they have links with bank employees

[@hphan7549]

Insiders! 🥴🙏🙏🙏

[@lmcc0072]

@@hphan7549I agree. Otherwise the scammers wouldn’t be able to get so much personal information from their victims to begin with.

[@wdevil1280]

that's the BS banks tell you. all digital money the banks transact is traceable. they can do something but won't because you are their slaves

[@barbaratruitt9484]

ALWAYS call your bank immediately after a call like this. Never just trust someone that calls you. I had a scammer even call me stupid for not letting him help me. Nope. I hung up and called my bank

[@DanielAbernathy]

Y'all failed to give the simplest advice to combat this: the one-time codes should only be given over the phone if _you_ have called the bank. Do not give these codes over the phone if the "bank" has called you.

[@jlv3x]

I would add that those codes should never be given over the phone period. Those code are for logging on to your account online, they should never be given over the phone to anyone.

[@vids99230]

@@jlv3x Depending on the code sometimes they will ask for them. They will say "Im sending a code to verify that this is you." So the person's advice above is still best.

[@SANDMAN32191]

@@vids99230 The simplest advice is to never give the code over the phone. I work in Cybersecurity and have never heard of a bank asking for your multifactor authentication codes. Bad advice.

[@DanielAbernathy]

@@jlv3x that was my assumption, but some banks will require them over the phone when you call (including mine)

[@Irisawild]

​@SANDMAN32191. Banks can ask for codes over the phone. They do it if you contact the bank, to avoid impersonation calls. They will not do it if the bank calls you. You can always not ever speak to the bank over the phone and go to a physical location, but that isn't always an option.

[@ntag411]

The thing about all these scams is the victim is contacted and the victim responds. Don't pick up the phone on non known callers/numbers. Caller ID can be spoofed. Don't answer to anything you did not initiate.

[@bmoshareholderappleshareho855]

A long time ago, it was said to not open an email you don't recognize. Now, it's do not answer a phone number you do not recognize. If it's an important phone call, they will leave a voice mail.

[@Mike__B]

I had a scary incident too, having issues with unemployment payments and got a guy who went over it with me work it out and I get a text stating "it's been held up because the card hasn't been activated" and scary thing they knew exactly how much, they knew the first 6 numbers of card, and the timing on it was almost too convenient like scammers have a backdoor to the unemployment offices and they knew this money was going to get allocated. Now I knew better because I know they wouldn't text me that info, plus the scammers were lazy and it was from a different state, but damn for it to happen a couple days after I got off the phone with the place... yeah definitely scary scary.

[@ernestsimons5982]

when people use offshore developers in India the companies there copy the information as soon as they can.

[@Joomlahacks]

Government should enforce a law to educate consumers before they can open a bank account. "Banks will NEVER contact you and ask for your bank details."

[@svenvaltik5657]

The banks already do that. Half the time it says it on the back of your card or statement...

[@sinebar]

True and they will never contact you and tell you your banking details.

[@AnastasiaBeaverhousn]

The government has to tell people how to be INTELLIGENT!!! 🤡🙄 How many times must they tell you!!! 🤡

[@vmarsfiles]

Hang up and call your bank directly..the bank will never ask you to enter the fraudulent account number! They won't do that at all

[@TheSilentGal41]

I know they keep saying this for years

[@shaggydawg5419]

It's the same mistake again and again and again: "The next morning I called Chase..." That should be the 1st step, call your bank BUT do not call whatever phone number shown in a text/email. You must know how to contact your bank.

[@sydnidowney3598]

if I got a call like this I would hang up and call my bank myself....or head over to their office. never give any info over the phone....no reputable institution would ask you to do that.

[@wwesuperstar1100]

It still amazes me that people fall for this…banks almost never call you , and if they do text then its usually seconds within an attempted purchase. You being home and getting a text like this should automatically be a red flag.

[@NNic.]

"...if they do text then it's usually seconds within an attempted purchase." Well, that's what it looked like happened here. They made it seem like it was the bank texting her immediately after a suspicious wire transfer.

[@jponz85]

Absolutely, that's why I don't feel sorry for these victims. They're just dumb af

[@ukexboi]

Instead of something like write down your passwords in a notebook or something smart, she says you should download an app to store your passwords, you know, so if they hack the app they have all your passwords.

[@weird-guy]

Lastpass already got hacked😂😂😂😂

[@GotKimchi]

how are these people so gullible. They just walked her through sending the scammers money. Never give up info to someone who calls you.

[@sinebar]

Said every person who's been scammed. Never assume you're too smart to be fooled.

[@cybersteady]

What is crazy is how did the caller know about the users bank balance without having access to the account in the first place.

[@AdamEdward]

they use a program called anydesk that they can use to remotely control computers and see the other persons screen

[@user-mn5rn9sv5p]

Employees inside the bank find big pockets to target, and pass the information along.

[@donnahilton471]

Online hackers, Facebook info....

[@sinebar]

@@AdamEdward But Anydesk requires you to accept or allow it access your computer. I guess some people who have never used or heard of Anydesk could be fooled.

[@hphan7549]

Insiders!

[@MAGnetICus_Attractus]

Has anyone noticed all this virtually security has made it easy to be virtually anyone?

[@bgregg55]

I guarantee you that banks will fight against any legislation that makes them accountable.

[@edwardfitzgerald3877]

Accountable for the actions of criminals and gullible customers? Why would they not fight against that?

[@2011Savere]

People keep falling for the same tricks in the book. Whenever I get any phone number or text from any number I don’t know, I block them right away.

[@sinebar]

Me too.

[@bmoshareholderappleshareho855]

Gullibility and greed will never be in short supply.

[@mistshaw]

I'm a mortgage broker and two weeks ago my customer was scammed out of 110K. He received an email that looked like it was from the title company with wiring instructions, and even though I warned him twice about wire fraud and so did the title company, he went ahead and sent the money. This wasn't discovered until a week after he sent the wire so there's very little chance that he'll ever see his money again.

[@gb1427]

Well I was also scammed couple of weeks ago but I managed to report it to this cyber crime personnel, *JAMESMILLERHACKK* who help me track down the scammer and also recovered everything I had lost, I was so happy I think it's high time we start fighting these scammers

[@gb1427]

He’s available on Instagram and he’s reliable

[@reviewithme9913]

If they call you claiming the from your bank simply tell them you will clal them back that you're busy at moment. They will be eager to not allow u to do this. Simply hang up on them and then call ur bank about what the suppose bank rep called u about.

[@juanmontoya6622]

Most people are neither money savvy nor tech savvy enough.

[@pasques]

If they already knew all the information, they could have done the transfer themselves.

[@Joomlahacks]

Because they don't... the scammers only got it once she gave it on the text messages.

[@Mike__B]

They had some information, but most likely her bank needed 2FA and texted her a code, so when the scammers logged into the bank and it texted a code to her they had her tell them the code and it was game over.

[@youtoobization]

@@Mike__B Why would you ever give the 2FA code to anyone anywhere for any reason? She's just dumb and got tricked. We shouldn't change the law to protect a few gullible individuals. The thing is gullible people will always get tricked one way or another. If we changed the law, then there will always be other loopholes for the scammers to exploit. Gullible people WILL get scammed one way or another. No amount of laws would protect them for all the scams in the world.

[@shaggydawg5419]

multi factor code is what they're missing. They need you to give them the auth code sent over SMS.

[@NAT-turners-Revenge]

@@shaggydawg5419 😁 bingo

[@MagicPlants]

LassPass was hacked! Never use a password manager. Make a PGP file and encrypt it. Hide your keychain that way

[@diannaheavenlydivine0509]

Sometimes the criminals are the ones working on the inside of the operation, case in point… if you request a copy of your personal banking report from Early Warning Services you will see that this company has access to our full names, full SSN’s, Date of Birth, every single address we’ve ever lived at, full routing numbers to every bank accounts we’ve ever owned, full checking and savings accounts for every one we’ve ever owed, every single transactions, current money balances and the icing on the cake is that this very same company owns Zelle. Now that should give us red flags vibes to the fullest, because for me that is just too much banking information for an individual to have access to and not be a certified banker working in an bank establishment.

[@edwardfitzgerald3877]

I get your point but "a certified banker" is just a dude or a chick that was hired yesterday and who may be a scammer themselves.

[@islandgurlgj]

Your bank NEVER calls you. They send you information, usually mail or email, asking YOU to call them if they suspect fraud.

[@bmoshareholderappleshareho855]

That's right. Businesses and the government will not call you if you owe them money. They will send you a letter or email. If it's really important, you will get a registered letter or it will be hand-delivered by a bailiff.

[@Steven-xf8mz]

Sophisticated? How sophisticated is it really? It's all about pretending to be the bank via phone call and texts, victims are either answering calls or initiating a call to scammers, then they willingly cooperate to give out all their codes to complete a wire. Imagine someone with a uniform shows up your door claiming to be the CIA and needs you hide a body or kill someone, that action could be considered 2nd degree murder if not 1st. So by complying with scammers, they are both victims and criminals of the fraudulent scheme. To a degree, it's almost as if we need people to take an exam to own a bank account and/or credit card, like how we deal with driver licenses. sigh~ It's just shocking that people don't know how to locate the official bank phone # via bank official website, local bank, back of their cards, etc.

[@panda4247]

well, that depends... if the scammer knew her details (including her account number and the balance on her account, as they said), that means that - either the bank had some leak - or their app is not secure enough - (or they communicate those numbers to the users in a non-secure way, e.g. unencrypted emails with the bank statements) - or the leak was from her side But there are certainly ways that might have been the bank's fault. "how to locate the official bank phone #" --> how will that help you when they are calling you? You know they can fake it to display any number to you, right? Of course, the right thing to do would be to tell them "ok, I will hang up and call you back on the official phone #"

[@Steven-xf8mz]

@@panda4247 They can display 911 all they want, it doesn't stop people from dialing out themselves. It doesn't matter if banks had leaks, I am a victim of Equifax leak years ago and i bet plenty people have my information, it doesn't mean I am victim of a fraud. While it is possible banks have fault simply because ppl work there and no one knows what employees are truly doing at every moment of their employment. When a bank calls me, I ask them to verify my SSN, DOB, Address, my security question/answer. I bet sometime it's official calls but I stand on the person that's calling has to verify my information. I goes "i have to verify myself when i call you, so you have to verify my identify when you're calling me." if the other party has everything I have, it's very likely they can call banks by themselves for a wire which then i wouldn't be on hook as i can prove i never called. The point is liability is where the confirmation occurred, often time, it's people who authorized these wires themselves, not the banks.

[@weird-guy]

Is not sophisticated they only needed the 2fa from her, I’m sorry that she felt for it but is a old method

[@barano9729]

An arrogant friend on mine was taken for $1500 by a IRS phone scam. Still get a good chuckle from it to this day.

[@maestrovso]

IRS phone scams typically are fallen victims by the guilty hearts. The guy mostly been cheating his taxes big over the years.

[@cbeautifulworld11]

Password managers can be and have also been hacked fairly recently 😢

[@shinola228]

I always thought those seem vulnerable to hacking. I just write my passwords and hide them well.

[@cbeautifulworld11]

@@shinola228 I do the same. For years friends would suggest that I use password manager and I never wanted to because once they have that, they can get into not just one but all accounts right away. It never seemed safe.

[@weird-guy]

Lastpass already got hacked 😂

[@cbeautifulworld11]

@@weird-guy I remember that, didn't remember the name.

[@TheFavoriteColors]

There are more secure passwords managers that you can use for miscellaneous accounts, and then you just remember the important ones, that's the perfect work around

[@Derkaramma]

The bank will NEVER call you You should always just sign in to your account instead of responding.

[@DavidHaydenFreeThinker]

This is not a new scam. I have seen numerous news reports of this exact scam. I don't understand why people keep falling for it. Use your brain.

[@shaggydawg5419]

it may be crystal clear to us who understands it. Can't say the same thing for those who don't understand technology.

[@NNic.]

There's TONS of information out there, so it can be easy to miss things. The more times these stories are told, more people are likely to encounter one & learn from it. These news stories aren't for people like you who already know. No need to be unkind about it.

[@gi4dtv230]

I've never done a wire transfer in my life, so the request in and of itself is suspicious.

[@SteveV2023]

She gave them the code?? That's pure stupidity!!!

[@laurieohleger7517]

I never do any banking or medical stuff on my phone.

[@greggy9786]

People should know that banks will NEVER call you or ask for your info.

[@bmoshareholderappleshareho855]

That's right. Not even the bank manager needs to know that information.

[@TheQman69]

Answering a call from an unknown number is your first mistake. Putting your name and leaving a human voicemail greeting was your second mistake. All you did was confirm to them that a human is at the other end of the number and you gave them your name. Criminals prey on people gullible enough to fall for basic privacy mistakes like this because anyone smart enough not to, likely also is too smart enough to fall for the rest of their scam after they get you on the phone. It wastes their time to get you on the phone if you are too smart to fall for the scam. This is the same reason phishing emails have poor grammar and spelling. If you aren't smart enough to see how poor the grammar is, you likely are not smart enough to see they are scamming you.

[@SkyMogul]

I mean the text message they send you with the code literally says "we will never ask you for this code" right in it.

[@shotjohnny]

ALWAYS, ALWAYS, HANG up and call THE 1-800 number ON YOUR CARD, to discuss ANY issues regarding $$.

[@sleepingbeauty229]

B.s.this is a chase employee doing this

[@sinebar]

I got one these texts too. I immediately logged into my account to see if any transactions had been made there hadn't been. I knew right off it was a scam. I checked everyday for a couple days just to be sure. The scary thing is they keep coming up with more sophisticated scams that could trip you up. I never answer my phone. I always let it go to voicemail. Most scammers won't bother with it. They just hang up.

[@MadStyle1911]

smh, typical clueless consumer.

[@theresebabel8241]

What is it with Chase Bank? Every last one of these videos that I watch concern Chase Bank

[@mujkocka]

I would not be fooled by this. But I can see how

[@denisemiller9921]

I can’t see how! Unless you live in a cast iron bubble without any modern conveniences. And if you do live in a cast iron bubble, you don’t need a bank account!

[@mujkocka]

@@denisemiller9921 the person in this video was fooled right?

[@weird-guy]

It’s easier than people think 😂, most people are naive and believe anything someone says, fear and greed are the biggest human motivations😂

[@bmoshareholderappleshareho855]

@@weird-guy in other words, people in general are stupid.

[@thepolishedwook]

Except don't forget that time Last Pass was hacked...No data shared through the internet is ever completely safe. Change passwords frequently.

[@marietaylor5174]

Stop engaging with anyone if you did not initiate the contact.

[@mdouglasinc]

Best comment ever

[@iLoveLeatherNYC]

If money is going from account to account how does the bank NOT know where it went and who own's it?

[@Concepcion30]

They know where it went, but usually that's a dummy account that is closed right after the thief empties it.

[@eskallagrimsson]

Just because people fall for a scam doesn't make it sophisticated. She gave them the 2 factor authentication code! The one that clearly states don't give this code to anyone INCLUDING bank employess when they send it to you.

[@Concepcion30]

Texts from legitimate places come in the same text window. So, if my bank texted me, it would come in the same window where I get my check deposits every week. So, If I suddenly see a new text window claiming to be my bank, i simply delete it and report it as spam. At no point would your bank be asking you to do anything elaborate like typing in specific account numbers to get stolen money back. They either give you the money back or not, there should be little to do on your part.

[@FlipMacz]

Fell for this???🙄 I don't think banking institutions could be more clear in telling customers not to do any banking via text email or phone. I don't blame them for not reimbursing.

[@williamlee7782]

How was she able to wire that much money? I had a wire transfer of similar amount to a different bank and it wouldn't go through due to limits. Had to do it in person.

[@WhereOceansMeeet]

The fact people are still stupid enough to fall for these things is unbelievable! Sucks for the victims, though.

[@bmoshareholderappleshareho855]

Gullibility and greed will never be in short supply.

[@sweetsongstress7398]

People gotta speak up! Call the news!!

[@7415_Gamer]

Stop using banking apps. Go physically to the bank if you ant to do any transaction.

[@PerryPerfectPerson]

Girl…. GIRL… sophisticated this is how it works! Come on now!

[@Effervescent_Smegma]

scammers are wildin nowadays. They get a fake ID with ur name on it. Hijack ur cellphone by getting a new sim card from verizon. Walk into the bank and str8 up withdraw the money at the teller.

[@miguelsantillan7697]

Never understood why they don’t accept personal checks would not have this much of a problem

[@ihopethiscommentisntabusiv4670]

they literally say we'll never call you for this code lol. cant stop stupidity

[@fbbWaddell]

It would also help if, everytime the bank's system got hacked, they informed their customers and advised them to take action.

[@ernestsimons5982]

Its not sophisticated at all. How do these people survive in the normal world? If her account was compromised, they would have had to text her . Kind of obvious a BANK can do any function on your account and don't need your help to log in.

[@user-vj2ng5el9r]

There's a sucker born every second.

[@billsteele495]

A fool and their money…………………..

[@myolox]

I thought i felt bad hiring a bad contractor but this is worst.

[@rubyoro0]

Yup…there is always someone stupider than us.

[@chinablack]

Moral to the story, Become a scammer !

[@user-wj9bz8xi9u]

The full bank account information isn’t hacked user data, this is coming from a current or former employee.

[@BrigCommander]

c'mon... this isn't a sophisticated new scam I mean, I'm glad you're putting this out there for other people that would be dumb enough to follow these steps, but who would actually go through this whole process without verifying with their bank?

[@user-nd9je1vs4x]

Seems like inside job chase is no 1 , scammers ad your account

[@bluespruce786]

Finance and banking should be taught in high school. But keeping the working class ignorant of such things is important to maintaining the status quo.

[@ernestsimons5982]

I think 60% people don't actually think for themselves they rely on TRUST and others to think for them . And a lot of people in society have a CAREER based on 'scamming' them just in ways that are legal.

[@King_Kong_Ek9]

People still falling for this in 2023 🤦‍♂️🤦‍♂️

[@signediaz2469]

had a fake venmo call like this asking for a code, didn’t fall for it thank goodness

[@AJbercher]

How can they not track who receive the money?? I know it’s like an interrogation and 3 forms of id to open an account so they have to know who is getting it.

[@weird-guy]

They know the receiver but bank doesn’t do anything, only if the receiver agrees to send the money back,at least is how it works in my country,

[@robertthompson5908]

The bottom line is - if anyone calls you, don’t believe they are who they say they are, even if they have personally identifying information about you. You have a phone number on your card or on your banks website. Call them directly and ask if something’s going on.

[@theyclosechannelsthatspeak428]

I got one of these texts but I don't have a Chase Account. I was like good luck scammer. 😂

[@javonbrandon]

These scams are getting out of hand

[@erinc9672]

No no no not LastPass! It was breached in early 2023. I don’t have a better recommendation for a password manager but LastPass is not secure!

[@ashleyrocha1028]

Is that man using a gamer face? Sorry, but got distracted by him. 😂

[@Kraliezec]

Scammers should be caught and water boarded.

[@Tai8344]

she got scammed, how is it the banks fault?

[@panda4247]

well, that depends... if the scammer knew her details (including her account number and the balance on her account, as they said), that means that - either the bank had some leak - or their app is not secure enough - (or they communicate those numbers to the users in a non-secure way, e.g. unencrypted emails with the bank statements) - or the leak was from her side But there are certainly ways that might have been the bank's fault. Also, speaking from my own experience - sometimes the people from the bank call me (e.g. to sell me some of their new product - credit card, insurance, funds management program, whatever). That would not be weird in itself, but if I want that product, they said they need to "authorize me" (I suppose they want to make sure that my coworker did not pick up my phone lying on the desk while I went to the toilet, or whatever) - e.g. I have to tell them my date of birth and something something. I have told them numerous times - "This is unacceptable, you are calling me and requesting ME to verify MY identity? How can I know YOU are not the scammer? I will not tell you any of my data. I cannot know that you are really a person from my bank. Send me an email with the offer details, and if I am interested in the product, I will activate it via internet banking. Since you are the one who called, you should authenticate to me first. Tell me the number of cents in my bank account." (number of cents seemed to be random enough at the moment that they should be able to tell it to me without revealing anything significant about my balance, and the potential scammer should not know it - or at least I thought.) They refused to tell me anything and insisted on me telling them my data (and yes, it was really a person from my bank, I called back to the bank hotline to verify if somebody has been calling me or if they have scammers pretending to be them). I wrote a complaint to my bank that this is unacceptable, the procedure which they wanted me to follow was the same what a scammer might have done - call me and ask me for my details. I asked them for a way to implement the authentication of them to us, the users. So basically, the banks are really behind the times and use practices where their legitimate calls are resembling scams. How is a person then supposed to recognize a scammer? :D By the way, some 3 months after my complaint, the bank added a feature in their mobile app, that when somebody from the bank is calling a customer, the user will receive a notification in the app (no SMS, no email, but a message in the banking app... so I suppose this makes it more secure) saying that I am about to receive a call from this number by a person with this name... Not sure if my complaint was the initiating factor of this change or if they had it in the pipeline before... But I was pleasantly surprised by this change. I will still not buy their insurances and other marketed products by phone (usually I need a bit longer to consider all options and their pros+cons) but that's besides the point.

[@lotto5742]

I get these all the time but never fail for it because of how smart I am.

[@cecarblanco9933]

Yes, you are so smart that you never fail to check your typos lol.

[@lotto5742]

@@cecarblanco9933 what was the typo?

[@PossumLover1111]

@@lotto5742 you said 'fail' instead of 'fall' for it.

[@cecarblanco9933]

@@PossumLover1111 What an idiot that guy is that after pointing out that his text has a typo, he still asked where the typo is LOL. But he thinks that he is so smart.

[@bmoshareholderappleshareho855]

I admire your modesty.

[@MaxPower-11]

Please pay attention folks. As can be seen in the beginning of the video, when the bank says in the text “We’ll NEVER call you to ask for this code” and “Only use this online” - they mean it!

[@earlgreco8636]

The banks shouldn't be on the hook for every victim who was scammed. Who messed up after all?

[@veramae4098]

I fell for scams twice. Immediately after hanging up, had second thoughts and called bank. Scam. Whew! I was saved.

[@JamesRichardWiley]

Online banking opens the door to massive fraud. Set up a main account for safety and a smaller account for doing business and taking risks.

[@DORAEMON-bw8jk]

I write down all my passwords on paper. I never put important passwords in the google password manager because it will always end up on the dark web. I know it's inconvenient having to flip through my paper notepad everytime to lookup my passwords but it is the safest way.

[@joshromero8181]

The reason wire transfers aren't protected is because federal government can trace where all wires are transferred to.

[@KijjiSale]

I received these fake messages from a spoon link that looks like my bank and even from banks I do not even have, but I never reply or click their links, I would go my bank in person if something happen.

[@C.A423]

As for a fraud department, we will call out to you if we suspect fraud, and you have every right to call us back if you do not trust the call

[@C.A423]

@@rz3406 sadly I do not make the rules, so yes one day soon hopefully we can cut call outs. But as of right now some do.

[@jakkeni7212]

Dark web? Try social media. People usually make their accounts like a public diary, not to mention almost all their information in their profile

[@kimberlina68]

This happened 2 days ago to me. I refused. It was from Wells Fargo. The telephone call was from Wells Fargo. This is happening all the time!

[@beetleblooming]

“Download a password manager”. And if these people got your other passwords on the dark web, what makes you think a password manager isn’t going to be hacked also?!! Some desperate employee of the PW manager will probably sell people’s info for money.

[@chocolateboy10]

It's more than this, I think. A lot of people's information have been compromised and is bought and sold. How do we make sure our information is protected and our passwords are protected. What happens if we make a new password and the scammers are aware of the change and youre info is still in jeopardy. How do we know our info is totally safe and not compromised at all.

[@jasonlucas2328]

To prevent bank fraud, it's checking your account frequently. I use my mobile app with my fingerprint to log in to the bank account, so the spyware can't spoof my password. I've received similar emails from Chase Bank but ignored them by reviewing my account history.

[@gotyesomeonyouusetoknow]

I have maybe $200 in my bank account and scammers never call me. They probably know I'm broke. 😅😅😅😂😂

[@english7451]

I keep only what I need to pay bills. Chase pays no interest on savings so I took all my money out.