Xiaomi 1c vacuum cleaner problem (turn off)

Xiaomi vacuum cleaner turn off (battery is charged)

[@sysopls]

I have the same problem, could it be due to the firmware update?

[@Kondensatorius]

kzbin.info/www/bejne/iHisc4mXp9N3r7s

[@AndrzejZacharewicz]

The same. Battery replaced, but problem remained - turns off in turbo and strong mode. Works fine only in normal and quiet modes :\

[@AndrzejZacharewicz]

Battery and turbine replaced (new ones, bought on aliexpress). Nothing :( Works only in normal mode. In higher modes, turns off after couple of minutes. I think this is firmware issue, but some people said that replacing the motherboard will fix that. I give up.

[@artix4635]

That is not the problem, it is the fault of an update. They have released a new update that I installed today and everything works perfectly in strong and turbo mode

[@AndrzejZacharewicz]

@@artix4635 :o I dont see new update since this fault update (global version). I have to wait couple days more. But thanks! It is good info! Update: firmare updated, problem remains. Nothing changed. :(

[@Kondensatorius]

@@AndrzejZacharewicz kzbin.info/www/bejne/iHisc4mXp9N3r7s

[@afiqhariz2938]

Ikkmkmiijikķìiikj49

[@sadiajamil849]

I have the same problem, how to fix it?

[@Gee001]

I have the exact same problem, just send it back as was on guarantee, now i wait 15 days to see whats the conclusion.

[@дениславтодоров-к9я]

Do you repair it?

[@Ingulja95]

How did you sent by gyarantee?? I dont see at my account such option

[@artix4635]

Solution????

[@emrahaydin1242]

@@artix4635 kzbin.info/www/bejne/iHisc4mXp9N3r7s

[@martavukorepa4039]

?

[@basselkurdi52]

for everybody who have this problem you must change the Motherboard board. i got new motherboard and i change it. he is working perfectly in all modes. i got the Motherboard from the seller free i pay just the shipping cost.

[@jarosawnowak6694]

You buy it on AliExpress?

[@katerynaleshchuk2879]

Not many people can change it and find it... it’s sad it has just 1 year life (

[@basselkurdi52]

@@jarosawnowak6694 you can buy it beter than you lose the robot

[@artix4635]

That is not the problem, it is the fault of an update. They have released a new update that I installed today and everything works perfectly in strong and turbo mode

[@дениславтодоров-к9я]

@@artix4635 where to get

[@bumpbumpwee]

Im having the same problem. Anyone found solution for this? Has anyone replaced the battery and no longer has this issue?

[@AndrzejZacharewicz]

Battery and turbine replaced (new ones), not fixed that problem at all. :(

[@artix4635]

@@AndrzejZacharewicz That is not the problem, it is the fault of an update. They have released a new update that I installed today and everything works perfectly in strong and turbo mode

[@vioreza3233]

@@artix4635 hellp you kept mentioning upgrade patch in EVERY comments but none shown where to get and how to get the patches. C0uld you help us here?

[@emrahaydin1242]

here is the solition kzbin.info/www/bejne/iHisc4mXp9N3r7s

[@2Balint]

Hi everyone! So interesting that there are a lot of statements according the solution. For example a new software: i have the latest firmware, 4.3.3_1122, and the problem is still present. Someone said need to solder something on the motherboard (still no step by step instructions).

[@thecxlv]

Hi! Could you help me? I tried the vacuum for awhile it worked, & charged it and now it doesn’t want to turn on. I tried the 3-5secs hold. Lights doesn’t blink :(

[@boysojutv7862]

yes the same with me .. 😔😔😔

[@julietechotangohotelalphai1148]

Any update on this? I have the same issue, I actually took off the battery and put it back on and worked but few hours later it stopped again.

[@dsbelgrad1185]

Same here! This was not the case a month ago! Only silent mode works. I will check with the local service office.

[@dsbelgrad1185]

Unfortunately, the service technician said it was a problem in the electronics and there is no repair! I will return it.

[@artix4635]

the problem, it is the fault of an update. They have released a new update that I installed today and everything works perfectly in strong and turbo mode

[@bumpbumpwee]

@@artix4635 hi. May i know what is the update version no?

[@techno1105]

ممكن أن يكون العطل من البطارية وممكن أن يكون من التحديث الأخير

[@AHMEDTTN]

اعاني من نفس المشكله على الأوضاع القويه

[@techno1105]

@@AHMEDTTN لأن الأوضاع القوية إنما جعلت لتظيف قطعة من سجاد ونحوها ولا تستعمل لتنظيف المنزل كامل. حاول حذف التحديث الأخير أو تتبع البطارية في التطبيع وهل انخفضت بشكل سريع

[@artix4635]

@@techno1105 el modo turbo se puede utilizar en toda la casa y el problema no es la batería. Vi un vídeo en ruso donde soluciona el problema que es debido a un fusible autorearmable

[@artix4635]

@@techno1105 kzbin.info/www/bejne/iHisc4mXp9N3r7s

[@techno1105]

@@artix4635 Thank you so much.

[@hakantimuramazon]

For rapair : kzbin.info/www/bejne/hpbIlIiurp18nc0

[@vzik-nc7ii]

Is there any English version?

[@nesutikras]

i updated the software and it happened to me :(

[@artix4635]

the problem, it is the fault of an update. They have released a new update that I installed today and everything works perfectly in strong and turbo mode

[@hinhbui6250]

I just asked micare central repair it, they reported problem by mainboard, they repaired it, now it is ok,

[@csocsika1700]

got the same "s@it" I think I did find out what cause the problem. In the mainbord where is the "thermal fuse"(next to 2pcs resistor where is the power connectro "4 sodered pin") need to short wire...But the battery drain still very quick,and slow down around 45% 7m2 cleaned space.

[@tommysmith7382]

3.5.8_1170 and the problem is still there!

[@shawntye12]

My Xiaomi vacuum mop essential won't shut off the suction despite turning it off. Stays on despite turning off on button and on phone

[@ronvaknin277]

same problem, did any one solve it ?

[@ЕмануилЗлатарев]

Как го реши този проблем защото и аз вече го имам

[@ThomasthetankengineE2]

0:10 the robot activated turbo mode

[@Pierre70230]

Did you fix it? Mine has the same problem on carpets and the two strong modes

[@ЙорданСамоковлийски]

Сменяй батерията

[@Alexgm7]

Mismo problema / same problem

[@katerynaleshchuk2879]

I have the same problem. It worked fine for a year and now it turns off in strong and turbo modes. Did you find a solution?

[@delzimar]

Same thing here. Did you find a solution?

[@artix4635]

One more, solution????

[@drgh92]

Same issue

[@artix4635]

the problem it is the fault of an update. They have released a new update that I installed today and everything works perfectly in strong and turbo mode

[@cagrcavdar5313]

@@artix4635 which version are you using

[@pippopini8309]

У меня тоже такая же проблема, вы решили?

[@Ingulja95]

Вы решили? И у меня так же(( китайцы на контакт не идут, одна головная боль от этого али. Не знаете, как по гарантии послать ?

[@pippopini8309]

@@Ingulja95 Пришлось покупать другую модель.

[@rumenterziyski8839]

I have the same problem in strong and turbo mode. In standard mode everything is working properly. The firmware version is 3.5.8_1096 and it write that this version is the last one. Is there a new one? And how can i get it?

[@rumenterziyski8839]

I did also a factory reset of the robot and there is no change :(

[@thelastjohn]

Same provlem , were you able to fix the issue

[@rumenterziyski8839]

I don't know. I have still this bug :(

[@artix4635]

kzbin.info/www/bejne/iHisc4mXp9N3r7s

[@kseniiaal194]

Same here...:/

[@antononononon]

у меня та же проблема

[@traianjipa729]

Hello. That's what I suffered after I upgraded. I fixed this error after I gave a general reset and after that I will restore the internet connection. now everything works like the first day !! Good luck to everyone

[@stevepro7992]

Did it stop again or is it better now?

[@anwarulazim9511]

Hi! from how many months/years are you using it?

[@martavukorepa4039]

Hi! Do you still use it? Did you solve the problem permanently? How did you reset the device? Thanks

[@artix4635]

Hello friends, this problem is not battery or motherboard related, it is a program derived from bad performance. They have just released the new update and I installed it today use they have corrected the problems. I don't know if it has something to do with it but I commented on my problem in the Xiaomi customer service chat, they asked me for the serial number of my vacuum cleaner and a few days later this new update came out.

[@Jabuszko86]

I have exactly the same problem with the vacuum cleaner. You know the keidy will be an update? Maybe you can share your file with us and how to upload it?

[@artix4635]

No se solucionó con la actualización de software tal y cómo decía el servicio de Xiaomi, sigo con el mismo problema 😩

[@nesutikras]

Motherboard failure, needs to be replaced.

[@artix4635]

That is not the problem, it is the fault of an update. They have released a new update that I installed today and everything works perfectly in strong and turbo mode

[@sulexi1]

@@artix4635 which version of firmware, you have installed?

[@brigitteledezma3039]

Quizás alguno le ha pasado que el robot no detecte el cargador? Y que se hubiese quedado sin nada de carga?

[@alejandrogarcia-sw4ic]

Cuando busca el cargador no hace ruido de succion como hacia en este video. Si al le hago sin batgeria lo que este hombre hace, diria que no tiene bateria y que se va a cargar, lo que no hace en este video

[@дениславтодоров-к9я]

My robot same problem only in turbo mode

[@artix4635]

the problem, it is the fault of an update. They have released a new update that I installed today and everything works perfectly in strong and turbo mode

[@дениславтодоров-к9я]

@@artix4635 where to get the update?

[@artix4635]

@@дениславтодоров-к9я kzbin.info/www/bejne/iHisc4mXp9N3r7s

[@000Ωωωω]

Same problem at strong and turbo mode.know anyone the solution?

[@artix4635]

the problem it is the fault of an update. They have released a new update that I installed today and everything works perfectly in strong and turbo mode

[@дениславтодоров-к9я]

@@artix4635 where to get the update?

[@vioreza3233]

@@дениславтодоров-к9я he kept mention on updste but never respond any of it. Where and how to get one

[@NikoBBG]

@@vioreza3233 maybe from xiaomi app?

[@adrianmagdalin939]

I have same problem. I think is is a battery problem. The discharge capacity is not as hi as it should be, and the robot turn off for protection. I will sent it to guantee service.

[@AndrzejZacharewicz]

As mentioned above, I have replaced the battery with no success. The same problem. the new battery is ok, because robot works longer with it (in normal mode, with no turning off) without charging in middle of vacuuming. I think the turbine is weak, it may be overheated or so. I have ordered new turbine, waiting.

[@k4to]

@@AndrzejZacharewicz Where you buy the new one?

[@AndrzejZacharewicz]

Battery and turbine replaced (new ones, bought on aliexpress). Nothing :( Works only in normal mode. In higher modes, turns off after couple of minutes. I think this is firmware issue, but some people said that replacing the motherboard will fix that. I give up.

[@artix4635]

@@AndrzejZacharewicz kzbin.info/www/bejne/iHisc4mXp9N3r7s

[@artix4635]

@@AndrzejZacharewicz esta es la solución

[@emrahaydin1242]

this is the solition @

[@Devre-ji7lo]

What is the solution?

[@emrahaydin1242]

@@Devre-ji7lo kzbin.info/www/bejne/iHisc4mXp9N3r7s

[@emrahaydin1242]

i think someone delete url be quick

[@Devre-ji7lo]

But it is a complex motherboard fix no :(

[@fatihdas7763]

@Emrah Aydin selamlar, siz tam olarak hangi varistörü kullandınız acaba? Benim aldığım varistörün kodu 20D431K bu ama alette bir değişiklik olmadı, siz taktığınız parçanın kodunu verebilir misiniz acaba?

[@Jabuszko86]

Today a new version of the software 110 has been released. Unfortunately, nothing has changed. Still in strong and turbo mode, the vacuum cleaner turns itself off.

[@Kondensatorius]

kzbin.info/www/bejne/iHisc4mXp9N3r7s

[@yordangogov8809]

@@Kondensatorius that is working, I fix my robot vacuum, thanks a lot!

[@mnihsan03]

@@yordangogov8809 how to fix

[@yordangogov8809]

@@mnihsan03 just by new fuse, if you find in smd package it will be great. You need 2,5A or 5A i don't remember what i put. And replace old fuse with the new one. If you can't find in smd package, you can solder directly on the old fuse the new in PTH package. I did it this way.

[@NikoBBG]

@@yordangogov8809 how did you fix it?

[@alexandrepimentel3402]

Here.. Same problem only in turbo mode. Someone fixed it ?

[@artix4635]

the problem, it is the fault of an update. They have released a new update that I installed today and everything works perfectly in strong and turbo mode

[@ТатянаТодорова-з7ш]

@@artix4635 Which one is the latest version? It shows me that the current version is latest 3.5.8_1096

[@NikoBBG]

@@artix4635 how to get it? From xiaomi app?

[@martavukorepa4039]

I updated it and did not solve the problem

[@NikoBBG]

@@martavukorepa4039 on my vacuum cleaner update fixed the problem

[@Yuliakatmuse]

В чем по итогу проблема оказалась? У меня так же

[@pippopini8309]

У меня тоже такая же проблема, вы решили?

[@Yuliakatmuse]

@@pippopini8309 нет. в сервис надо отнести

[@Ingulja95]

Юлия, получилось исправить? Злости не хватает на этих хитрожопых! Чтоб я еще когда связалась с этим али!!!

[@Yuliakatmuse]

@@Ingulja95 сдавали в ремонт. Сгорела плата, починили быстро. Работает хорошо. Так просто иногда бывает

[@nesutikras]

Отказ материнской платы, необходимо заменить.

[@shengchengeng9664]

Hi all, my xiaomi app doesn't show the water level selection anymore, and it seems my 1C robot also not mopping with the attachment on it, it doesn't dispense any water from the tank. anyone have the same issue? TIA

[@basdeveth4977]

Same problem here, did someone replace the battery and did it work?

[@artix4635]

kzbin.info/www/bejne/iHisc4mXp9N3r7s

[@Brunoddr2]

Alguém aqui resolveu esse mesmo problema ?

Same problem here. It looks like a battery replacement is needed

[@Kondensatorius]

New battery doesnt help

[@МарияИлчева-ж8к]

Здравейте,имам същия проблем.Какво се прави в този случай?

[@NikoBBG]

Намерихте ли решение?

[@Kondensatorius]

i have solution

[@дениславтодоров-к9я]

Tell me

[@дениславтодоров-к9я]

Please write me [e-mail]

[@rumenterziyski8839]

Can you share with all of us the solution. Thanks!

[@Kondensatorius]

@@rumenterziyski8839 kzbin.info/www/bejne/iHisc4mXp9N3r7s

[@Kondensatorius]

@@дениславтодоров-к9я kzbin.info/www/bejne/iHisc4mXp9N3r7s

[@razvanjm1871]

I had the same problem. I pressed the restart buton for 3 times, and I restart the vacuum from factory for 3 times, then all worked well again.

[@SuperSkyruler]

Can you explain in detail? Or is there a place to tell how it's done?

[@katerynaleshchuk2879]

How did you do it?

[@SuperSkyruler]

I think it is a lie. I sent mine to repair and then they changed motherboard so work well