Elgato Game Capture Neo: Full Setup on Mac & iPad NEW 2024

[@OfHisTime]

Id like to say thanks for the video. I was struggling getting a picture on my OBS software and your video made me realise I have the Scource and Scene the wrong way round. Got it working! Top man!

[@CraytonTv]

@@OfHisTime you welcome 🤗 glad you was able to get it working now . Happy holidays

[@OfHisTime]

@@CraytonTv Merry Christmas dood. And have a happy New Year!

[@CraytonTv]

@ merry Christmas & happy new years

[@ZaysOnBT]

Man I spent an hour trying to get my elgato to record, only for you to fix it with the hdcp tip in seconds lol appreciate the video my guy!❤️🤞🏽

[@CraytonTv]

@@ZaysOnBT you welcome 🤗 no problem anytime and yeah that HDCP has to be disabled or it won’t work

[@JEquisFilms]

man i still can't get it to work T_T The only thing different i'm doing is i'm using OBS, not streamlabs. But yeah it's telling me no signal

[@CraytonTv]

@JEquisFilms have you updated the capture card, and OBS and also is everything plugged correctly also did you disable HDCP on your console settings

[@JEquisFilms]

I went ahead and downloaded streamlabs so that i'm not doing anything different and yeah it recognizes the device but the screen tells me "no signal"

[@CraytonTv]

@ OBS works with it also, and you plug the hdmi cable from the PS5 to HDMI in port on the capture card and the hdmi out to the monitor then make sure you are using the usb c cable that came with the capture card or use the USB c to usb c GodSpin cable

[@LisaJohnston-yf8zo]

This video was just what I needed. Thank you! 😁

[@CraytonTv]

@@LisaJohnston-yf8zo you welcome 🤗 glad the video was able to help you and assist you

[@RoseandMaryJ]

Appreciate this video more willing to get it now to set up my setup

[@CraytonTv]

@@RoseandMaryJ thanks much appreciate it, more videos on it on the way! Especially how to use a full setup on the iPad

[@presidentjordan]

What’s the usb c cable that you use to connect it to the iPad? Having trouble getting signal using an adapter.

[@CraytonTv]

@@presidentjordan I’m using a dongle for the iPad, and I’m using GodSpin USB C to USB C cable

[@presidentjordan]

@ do you possibly have a link to these devices?

[@CraytonTv]

@ yup they in my description under my Amazon store front page, but here is the links 🔗 for the dongle I use, & GodSpin cable. GodSpin USB C to USB C: amzn.to/4frMCyf iPad dongle USB C: amzn.to/3BuFBiy

[@DJCYBERBLAST]

does only work for apple products for video recordings

[@CraytonTv]

@@DJCYBERBLAST nope 👎🏽 works with windows also

[@IKONIK360]

But no android

[@CraytonTv]

@@IKONIK360 umm you should be able to, and Android should have something in the Google play store that lets you stream I’m not too sure cause I haven’t tried Android in years but if I get a phone or tablet I’ll make video on it for Android stuff

[@Luvehaha]

Ia there a way to capture stuff from my ipad to my macbook?

[@CraytonTv]

@@Luvehaha What you mean capture from the iPad to the MacBook ?

[@Luvehaha]

@@CraytonTvyou are using your play station as your game device, so i am wondering if i use my ipad as my “game device” can i set it up to capture to my macbook

[@CraytonTv]

@ yes you can do that, just need a dongle that has hdmi support on it, so it can capture the iPad and show up on the MacBook

[@Luvehaha]

@@CraytonTvok thank you so much!

[@CraytonTv]

@ You welcome 🤗 no problem anytime, I’ll be sure to showcase that in my upcoming video when I do the full iPad setup coming out this week.

[@zeltrax.fc1]

Will this work the same with iPhone also? I need it to stream mobile games :)

[@CraytonTv]

@@zeltrax.fc1 yes it will as long as it is usb c, haven’t tried a usb c to lighting cable

[@zeltrax.fc1]

​@@CraytonTv Thank you so much for the instant response. I'm sorry to ask, but can u please try streaming on iPhone with a lightning cable once? As I'm having an iPhone 14 pro max

[@CraytonTv]

@@zeltrax.fc1 sure I’ll try it, might need a AV adapter but I’ll I’ll it, cause I have both cables to try with the iPhone 14 Pro Max I’ll try it and let you know if it works

[@zeltrax.fc1]

@@CraytonTv Sure, I'll wait for ur reply. Thank u brother & have a good day ahead :)

[@CraytonTv]

@@zeltrax.fc1 you too, I’ll try it today & see if it’s works on a MacBook to setup and stream

[@meeknevitt1733]

Which part do I connect to my iPad ? Because it says it’s not connected

[@CraytonTv]

@@meeknevitt1733 well what iPad you have? And you plug usb c to usb c cable into the iPad and the other to the capture card

[@ItzLHH]

Hey can I use this for my dual pc setup?

[@CraytonTv]

You can just connect it with hdmi to your monitor and you should be good to go

[@StreetDiscipletheGOAT913]

Is this capture card compatible with a 2017 MacBook Pro? Looking for something that works with my MacBook Pro that also gets good quality?

[@CraytonTv]

@@StreetDiscipletheGOAT913 Yes as long as you got a USB C slot it will work, you just gotta be able to use OBS or Streamlabs or whatever streaming software you prefer

[@lepronyx]

Will this record your ps chat audio?

[@CraytonTv]

@@lepronyx yes it will record your PS Chat Audio also, just can’t use no chat link cable in the capture card gotta use it through the computer

[@thepricelessjam8763]

How do you record your voice and party chat on Xbox ? I’m on Mac with the game capture neo

[@CraytonTv]

@@thepricelessjam8763 you gotta record it through the computer 💻 since there is no audio jack port on the Neo, so all your audio will come over HDMI through the computer

[@thepricelessjam8763]

I’m trying to stream but only manage to get the game sound to work but not my voice or party chat. Any recommendations to get it to work?

[@CraytonTv]

@@thepricelessjam8763 plug a microphone to your computer 💻, what streaming software are you using, OBS or Streamlabs cause Xbox setup is different then PlayStation

[@thepricelessjam8763]

@@CraytonTv im using OBS

[@CraytonTv]

@@thepricelessjam8763 ok hold up! Let me get you the steps so all your Audio can come through just fine

[@sup3rflotv]

Hello, I just received it, but I don't understand obs the image does not want to display

[@CraytonTv]

@@sup3rflotv are you using a Mac computer if so you need to download the Elgato device utility also and provide the update got the capture card first

[@sup3rflotv]

@@CraytonTv no windows

[@CraytonTv]

@@sup3rflotv ok download the 4K capture utility then see if there is any updates but makes sure you close OBS first so it will open then after you do updates if any close the capture utility then open up OBS and inside your sources add a capture device then from the drop menu select the capture card and then go back in source and add audio input device for the audio to come through

[@sup3rflotv]

@@CraytonTv So if you play open obs first it is displayed above but suddenly I have nothing left on the application how I go about playing from the application. Because me with the HD 60, I played from the application and it worked

[@CraytonTv]

@@sup3rflotv first open the 4K Capture Utility to see if you got any updates for the capture card, but make sure you close out OBS, then after the updates install if any, close the 4K Utility then open OBS and add a Video Capture device in the source, then it should pop up!

[@Infernape18277]

So with this I'll be able to stream from twitch on my PS5 while it's connected to my laptop? Meaning I'll be able to stream my gameplay and my face right ?.

[@CraytonTv]

@@Infernape18277 no you won’t be able to, but everyone else can 😂🤣, jk yes 🙌🏽 you can stream to twitch and connect to your laptop 💻 using OBS or Streamlabs

[@Infernape18277]

@CraytonTv thank you and thank you for your good humor 😄.

[@CraytonTv]

@ yeah you welcome 🤗 now if you want to have party chat, 💬 you should get the 4K X & get the chat link cable pro cause with the Neo you have to do all your audio / party chat over hdmi through the computer 💻 I have a video coming out soon on how to do it.

[@Infernape18277]

@@CraytonTv welp I just subscribe can't wait for the video to drop..

[@CraytonTv]

@ thanks much appreciate it, yeah i have majority of the Neo products so I’ll make sure I include everything with the full setup video

[@agustink7653]

Hi. To add a camera to my live game, can that be done? with the ipad and the elgato capture device and the playstation 5

[@agustink7653]

I wait your answer. thank you so much

[@CraytonTv]

Hello, and with the iPad you would need a usb hub dongle connected to the iPad so you can add more features - which I am working on a video on using an iPad only and the Elgato Capture app and one with Streamlabs Mobile

[@CraytonTv]

@@agustink7653 you welcome 🤗 no problem anytime yeah I am doing a full detail on the Elgato Capture app and setup with PS5

[@agustink7653]

@@CraytonTv Can you add an external camera to the elgato app on iPad when playing live on PS5?

[@agustink7653]

@@CraytonTv In short, I would like to do live shows playing PS5, with iPad, Elgato and have my face seen live. and record videos of this too. Ty

[@tint6625]

Good stuff , i tried with my ipad and steam deck , feel 1080p is too unclear and unbearable, how is 4k 60p work with this device, much more clear ? And any lagging ? Thanks

[@CraytonTv]

@@tint6625 no lag for me and both 1080p and 4K was good but also working on a full tutorial and detail setup video for the iPad setup using Elgato capture coming out soon

[@tint6625]

@@CraytonTv really appreciate the feedback!

[@CraytonTv]

@@tint6625 yup no problem anytime

[@SidhuLive]

Does Elgato Neo Support Elgato App on Mac ?

[@CraytonTv]

The Neo works on Mac with OBS, Streamlabs, StreamYard, QuickTime and many more but if you mean the old Elgato Game Capture HD cause Elgato don’t even use that no more. But Neo does work on a Mac 💻 just fine

[@SidhuLive]

@@CraytonTv Thank You.

[@CraytonTv]

@@SidhuLive you welcome 🤗 no problem anytime, also the capture card can pass through 4K 60fps but when you use to it stream its 1080p 60fps

[@Rywo89]

Is there a way where I can capture my mic audio and my game audio? On the elgato iPad app😊

[@CraytonTv]

@@Rywo89 yeah there is, I’ll showcase it in my upcoming video that come out this week, when I do the full setup tutorial on the iPad setup! But yeah there is a way you need a dongle connected to the iPad

[@danielcarrera125]

I downloaded the stream labs app on my MacBook and it looks nothing like that app you’re using . Any ideas?

[@CraytonTv]

@@danielcarrera125 I used Streamlabs on my macOS , and the other one was a iPad that app is called Elgato game capture for iPad

[@forevainpraya]

Does it capture game and party chat?

[@CraytonTv]

Yes it does

[@white0chocolate492]

@@CraytonTvhow do you get it to work on obs ?

[@CraytonTv]

@ same steps just gotta make sure you setup correctly and inside OBS under your sources add a capture device and audio input capture device

[@xmonstarz513]

How can I hear my chat in game with elgato neo ? Can’t hear me or others in recording ?

[@CraytonTv]

@@xmonstarz513 gotta bring all your audio over hdmi through your streaming software.

[@xmonstarz513]

@@CraytonTv I’m doing on an iPad. Don’t know if that matters. Do I need a splitter?

[@CraytonTv]

@@xmonstarz513 oh on the iPad, well you need a dongle, the one I am using is a 6-in-1 USB C Hub dongle for the iPad, - also have a video tutorial in the works on how to use it fully on the iPad, coming out this week. Still working on it but will be out by Sunday.

[@xmonstarz513]

@@CraytonTv ok ill wait for that video. Thank you !

[@CraytonTv]

@@xmonstarz513 you welcome 🤗 in the video I’ll show case both the Elgato Neo and 4K X capture card

[@ThomasTRVP]

I wanna see how well it works for long recordings on the iPad

[@ThomasTRVP]

And if the dongle would really work for a good microphone and neo plugged into it

[@CraytonTv]

@@ThomasTRVP sweet awesome 👏🏽 got that video in the works also, and I got the dongle and got the Neo microphone also and I’ll do a full setup and recording with iPad using the game capture Neo

[@ThomasTRVP]

@@CraytonTv awesome cause I wanna run this setup but wanna know it works before I fully buy everything

[@CraytonTv]

@@ThomasTRVP awesome will get it tested and tried out this week

[@ThomasTRVP]

@@CraytonTv 🔥

[@cheguey7052]

I have artcis nova 7 (bluetooth) which i use for my audio and mic and it works well when i stream without a capture card. Will the Neo capture my audio/mic(game chat and voice)?

[@CraytonTv]

@@cheguey7052 yes it will capture it, you have to listen to your audio through the computer

[@sewmemo]

is this good to start streaming

[@CraytonTv]

@@sewmemo yes it’s a good capture card to start streaming with budget friendly

[@Ironwill_Games]

This was the most helpful video on how to connect my PS5 to try and stream on an iPad. Thanks!

[@CraytonTv]

@@Ironwill_Games You welcome 🤗 no problem anytime glad it was able to help you, I actually am working on a full-tutorial step by step guide using a iPad doing a full setup with iPad and PS5 only. Should be out soon

[@batuK50]

its says no signal

[@CraytonTv]

@@batuK50 did you update it, and make sure you disable HDCP in your console settings

[@batuK50]

ye and know i have another problem the audio is not coming out

[@CraytonTv]

@ do you have anything plug to your controller 3.5mm headphone jack, if you do gotta unplug it, only time you can plug something to the controller is when you using the chat link cable. or did you add a audio input capture device inside your streaming software.

[@batuK50]

@@CraytonTv i have no sound on stream labs i did everthing like u said

[@CraytonTv]

@ is everything connected correctly, and, also did you add a audio input capture device and set your audio under the mixer tab to monitor and output, and don’t have nothing plugged to your controller headphone jack why cause PlayStation will mute your audio gotta listen to your audio over HDMI and the computer 💻

[@DoloKingUp]

I would definitely like to see the Elgato 4K X full set up to an iPad Pro to capture gameplay for PS5. I just got the 4K X after seeing this video. I appreciate the content.

[@CraytonTv]

@@DoloKingUp thanks appreciate it, definitely will bring that video up with the 4K X setup to a iPad Pro and how everything runs using Elgato capture off a iPad to the PS5

[@yungjuicegod1567]

@@CraytonTvdid you ever make a video for the iPad? Instead of Mac?

[@CraytonTv]

@@yungjuicegod1567 still working on it, will be out this week! Full iPad setup only

[@yungjuicegod1567]

@@CraytonTv working on getting me a gaming setup hoping to use my iPad. Do I download the streamlab program from safari in order to do it? Will that work?

[@CraytonTv]

@@yungjuicegod1567 well using the iPad only, in this setup tutorial I’m only going to use Elgato Capture for iPad, but there is two others that are out there such as Streamlabs Mobile & Camo Studio which i may do some separate videos on if people want to see them, so that they have options cause if I put them all in one video prolly be too long and would confuse people, so yeah

[@yuh1753]

It doesnt let me click “enable audio if supported by device”

[@CraytonTv]

@@yuh1753 on the Mac you don’t need to click it, just add a audio input device and you will be good

[@yuh1753]

@@CraytonTv I have done that, everything works. only thing is you can't hear me or my audio on my ps5 when I'm streaming

[@CraytonTv]

@ don’t plug nothing to the controller it will mute your audio unless you got the Elgato chat link cable, if not gotta listen to your audio through the computer, then in the streaming software go to the mixer settings icon make sure your audio is set to monitor and output

[@yuh1753]

@@CraytonTv ok thank you. I'll go buy a chat link cable!

[@CraytonTv]

@ yeah only reason it’s like that it’s cause of Sony if they open up multiple audio options support it will be way smoother but who knows it might come

[@anantpant4132]

Hi, i have the setup with the ps5 and macbook, im thinking of choosing between capture card neo and hd 60x, which is better to start streaming in 1080p 60 fps max, and are there any audio issues with neo?

[@CraytonTv]

The Neo is great! I didn’t have no audio issues only thing is there is no analog audio so if you want to listen to audio you have to listen to it through the computer over HDMI .. now the HD60 X is great too but I bought the 4K X instead but they both are good for budget streaming purposes

[@forevainpraya]

I’m having trouble getting audio is there some trouble shooting you may know I’ve tried everything

[@CraytonTv]

What trouble are you having with audio do you look inside the mixer settings

[@forevainpraya]

@@CraytonTv yessir I just realised audio only works if you change audio settings on ps5 to hdmi out took me all day to set up but got there thanks man appreciate your videos 💯

[@CraytonTv]

@@forevainpraya you welcome no problem anytime yeah you gotta use HDMI out then I would suggest plug your headset to the computer and listen to your audio that way you have more control over it

[@Bmdfishing]

The capture card doesn't come up on obs

[@CraytonTv]

@@Bmdfishing if your using a Mac make sure you download Elgato device capture , and update the capture card if needed, if you using PC download the Elgato 4K utility, to update the capture card, - on PS5 or Xbox make sure you have disable HDCP in the console settings, and make sure it is setup correctly, From console to HDMI IN port, then from monitor to HDMI OUT port, and then use the USB c to usb a plug that to your computer

[@Bmdfishing]

Ok ty

[@CraytonTv]

@ you welcome 🤗 no problem

[@Bmdfishing]

Is it the beta?

[@CraytonTv]

@ nope it’s not a beta

[@montezthompson2000]

I’ve followed all steps, but my game isn’t showing on stream labs on macOS. Any suggestions?

[@CraytonTv]

@@montezthompson2000 did you download the Elgato device utility and update the capture card & did you disable HDCP on the PS5 settings 1st?

[@ritorodidaskalos6873]

Does it work with ps2 and ps3?

[@CraytonTv]

With PS2 & PS3 😳 I highly doubt it will go back that for for those consoles unless PlayStation has backwards compatibility in the PS5 or PS4 and Premium PlayStation Plus subscription but for the actual console yeah I doubt that because those consoles didn’t have hdmi

[@glitchcode_]

Dude it just won’t show up on my Xbox and I put it on the iPad as well

[@CraytonTv]

@@glitchcode_ did you update the capture card, and setup correctly

[@glitchcode_]

@@CraytonTv thank you for responding so quickly I set it up on my laptop. My friends voice is going through but my voice is not

[@CraytonTv]

@@glitchcode_ Oh yeah no problem anytime, and on the Xbox inside of settings make sure your audio settings is adjusted to hdmi audio I think so it picks up your voice, And on your laptop whatever streaming software you are using make sure you add a audio input device inside the sources section

[@glitchcode_]

@@CraytonTvI tried it and it’s not recording me still sorry for the late reply

[@CraytonTv]

@@glitchcode_ oh no worries and it’s not recording you?

[@jaylex8917]

Works for Xbox x??

[@CraytonTv]

@@jaylex8917 yes it will work on Xbox also.

[@noahochoa7260]

I’m having an audio problem with my ps5 when I plug in my headset to my controller stream labs loses the audio when I unplug my headset I hear the audio through my monitor I’m not sure what to do. And if I have a condenser mic plugged into my ps5 what do I do about that or will it pick up my microphone automatically

[@CraytonTv]

@@noahochoa7260 you can’t plug nothing to the controller you will lose audio, only way you can do that is using a chat link cable but other then that gotta have your audio over the computer and hdmi

[@noahochoa7260]

@@CraytonTvwhere would the chat link cable go too? There’s no where on the neo for it to go

[@CraytonTv]

@ goes to your computer 💻 and controller , cause you gotta listen to your audio over hdmi

[@noahochoa7260]

Thank you for helping i appreciate it very much, last thing I have a condenser min plugged into my ps5 will it pick up my mic audio or will I need something different

[@CraytonTv]

@ yes it will pick up your mic audio, PlayStation doesn’t cut out the mic 🎙️ only the audio when things are plugged to the controller .

[@rashaddailey7379]

Hey man, very informative video, however would you happen to know why my "present" on the Neo settings in Streamlabs is capped at 1280x720?? On Streamlabs and OBS I only see "Elgato -no signal-".

[@CraytonTv]

@@rashaddailey7379 thanks much appreciate it, and whichever streaming software you are using only have one open at a time. Then in Streamlabs are you using a Mac or PC? Cause you shouldn’t be capped at 720p

[@rashaddailey7379]

@@CraytonTv yea usually only Streamlabs is open and im using iMac smh

[@CraytonTv]

@ an iMac works fine and get the job done, how did you have it setup!

[@rashaddailey7379]

@ i had a hdmi set up to the console, hdmi to the monitor to the “In”, and the power cord in the back of my iMac but i had to use an adapter because theres no USB port on the Mac

[@CraytonTv]

@ ok from console to hdmi in port on the capture card, and hdmi out on the capture card to monitor, then are you using the cable that came with the capture card and try to restart your console cause you should be getting full support and make sure your Streamlabs is updated

[@ThomasTRVP]

What brand usb c wire did you use. I can only get the elgato to work to the iPad with the big usb to usbc I have all apple brand dongle and usb c wires

[@CraytonTv]

@@ThomasTRVP that is the GodSpin usb c to usb c cable I think it’s in the description

[@ThomasTRVP]

@@CraytonTv I figured it out. I think it’s because I wasn’t using a thunderbolt cable

[@CraytonTv]

@@ThomasTRVP oh ok ✅ cool glad you got it too work

[@ThomasTRVP]

@@CraytonTv it actually won’t. No usbc will work for my microphone or elgato thru the apple dongle So I have to either only record the elgato or microphone

[@CraytonTv]

@@ThomasTRVP you have to use a different dongle for it too work

[@Swatinator]

i am on the doubt between the Neo and the HD60, i just want to use overlays and alerts while stream, dont want to record my gameplay

[@CraytonTv]

Get the Game Capture Neo better for the long run, the HD60S+ yeah it’s cool but starting to be outdated and only options are ; Elgato 4K X, Elgato HD60 X, and Game Capture Neo I have both 4K X and Neo that both are solid devices if you pick the Neo keep in mind there is no analog audio port which means you gotta listen to your audio over the computer , but the HD60 X and 4K X are great too

[@Swatinator]

@@CraytonTv thnx for the reply sir.

[@CraytonTv]

@@Swatinator yeah no problem anytime

[@SenpaiNabe]

Can you stream to twitch with this?

[@CraytonTv]

@@SenpaiNabe yes you can switch to twitch to stream with it you just change it in your streaming software such as OBS or Streamlabs

[@channlur]

@@CraytonTvcan you stream with the ipad?

[@CraytonTv]

@@channlur yes you can stream with the iPad, a full detail video in the works on Elgato capture for iPad

[@seanslife7822]

But can you live stream from the iPad?

[@CraytonTv]

@@seanslife7822 yes you can I have a video in the works coming out soon

[@CarsDogs]

@@CraytonTvwhere’s the video??

[@CraytonTv]

@@CarsDogs haha 😂 it’s coming, trying to get it out asap

[@CarsDogs]

@@CraytonTv so you can for sure live stream from the app with an iPad tho? Because everything I read says you can but there isn’t a SINGLE VIDEO anywhere that I can find online actually showing up how to start the stream & the actual stream capabilities.

[@CraytonTv]

@ there is multiple apps you can stream off a iPad, cause there is Elgato Capture, Camo Studio & Streamlabs Mobile but I’ll get the video out in going to finish it up today! I show the full setup with the Elgato capture app and everything it offers

[@coinagnostic]

Great vid. Can you do 1440 and 120 FPS with this? I think 120 FPS is way more important than 4K.

[@CraytonTv]

@@coinagnostic thanks 🙏🏽 much appreciated it, yes you can do 1440p & 120 with the 4K X capture card, the game capture Neo you can Pass through 4K 60 and do some 1440p 60 FPS and 1080p 120

[@coinagnostic]

@@CraytonTv Tnx

[@CraytonTv]

@ you welcome 🤗

[@freyastreamz]

Hello Crayton, I stream using my iPad 9th Generation (2021) can I use Neo for streaming? I don't have the fully developed equipment except for a laptop for OBS

[@CraytonTv]

@@freyastreamz yes you can use your iPad or stream off it using Elgato capture for iPad but you will need a dongle to add to the iPad for more ports but if you use your laptop you can use OBS or Streamlabs

[@freyastreamz]

@@CraytonTv thank you so much for the response! Appreciated Crayton ✨ Please I need the proper guide as to what cables/adapters etc I need to make this possible. Will be obliged

[@CraytonTv]

@@freyastreamz you welcome no problem 😉 yeah I can send you that information, are you trying to play off the iPad connected to your laptop for OBS or stream off the iPad and have it connected to your computer or console.

[@mlituation]

Hi this was extremely helpful as I just ordered my iPad Pro 13 inch M4, and a LG monitor (no PC here) to use with my PS5. I do need some help with setting up overlays & using the app. I plan on not face caming anytime soon but good to know that it’s an option! Also can you let me know what dongles would be best to charge iPad and connect to the PS5 and monitor while being Live on Twitch.. Or is it just wireless. I’m a new streamer. Thanks so much in advance!

[@CraytonTv]

@@mlituation awesome 👏🏽 yeah it works I have a full dedicated video on how to use it with a iPad coming out this weekend, but the dongle I am using for my iPad is a 6-in-1 USB C Hub Video HD Media cause you gotta be able to have data transfer on your dongle

[@mlituation]

@ omg I’ll def be tuning in! I’m interested in knowing the exact dongle you use as I’ll need it for charging, connecting to my monitor and then ensuring my gameplay audio headset/stream mic works(currently it’s a Razer barracuda headset which I use wired connected to my ps5 controller). And thanks so much for responding so promptly. If you have any referral links for dongles or elgato lmk!

[@CraytonTv]

@ will do, some of the affiliate links are in the description, and when streaming unless you use chat link cable you don’t want to plug your headset to the controller it will mute your audio, so you will be plugging it to the dongle on the iPad and hearing your audio that way. But I’ll make sure I’ll explain the full method both ways in the video

[@mlituation]

@ ooh okay got cha! Thanks so much! Looking forward to your vid and will check out those links. You got a new follow on Twitch and TikTok as well! Thanks again!!

[@CraytonTv]

@ you welcome 🤗, thanks 🙏🏽 much appreciated it, and yeah anytime no problem if you need help just feel free to reach out.

[@acroonstix6380]

the ps5 screen doesnt show when i add video capture device it just pops up saying no signal Does anyone know why?

[@CraytonTv]

@@acroonstix6380 did you update the capture card, on Mac download Elgato capture device, for PC download 4K utility, also on console settings disable HDCP. Then make sure you connected it correctly, from console hdmi goes to capture card hdmi in port, then hdmi out port goes to the monitor, the usb c to your computer,

[@themmanuel98]

so with the game capture neo i dont need chatlink pro? or a whole other mic to pick up my own voice on my streams? i need to do that with my hd60x i'm pretty sure, right?

[@CraytonTv]

@@themmanuel98 yes 🙌🏽 but with the Neo you listen to your audio over HDMI through your computer

[@RichFitSailor]

So I’m hooked up through the PS5 to my Lenovo laptop. In OBS I can’t get any game audio or chat audio into OBS but it’s in my headphones, I’ve tried everything

[@CraytonTv]

@ and your using a capture card correct, then unplug your headset from the controller, its will mute your audio unless you have the Elgato chat link cable, if you don’t you have to listen to your audio over HDMI through the computer and connect your headset to that

[@mekman4]

Great Stuff!

[@CraytonTv]

@@mekman4 thanks much appreciate it.

[@mekman4]

@@CraytonTv no problem, thank you for the like!

[@CraytonTv]

@@mekman4 you welcome no problem 😉

[@TTK_Shayo]

When i connect everything to my laptop I can select the capture card but it comes up with No signal, and on the capture card it self the light is flickering white. How do i fix this?

[@CraytonTv]

@@TTK_Shayo did update the capture card, if your using PC download Elgato 4K utility then update it, if your using macOS then download Elgato device utility update it, and if your using PS5 or Xbox make sure you go to the settings and disable HDCP once that’s done reconnect/ restart and it should work then.

[@TTK_Shayo]

@@CraytonTv thank you so much for the fast reply i'll try it out soon!

[@CraytonTv]

@@TTK_Shayo you welcome 🤗 no problem anytime, yeah let me know if that works! It should though.

[@TTK_Shayo]

@@CraytonTv I just checked if it was updated and it was. It still doesn't work it blinks a red light for a second before flashing a white light whenever I connect it to my laptop... I only got it yesterday too is there something else wrong?

[@CraytonTv]

@@TTK_Shayo nope! Make sure you only have one streaming software open only! So if you are using OBS only have that open, or if you are using Streamlabs then only have that open don’t have both open at the same time, and if your on PC make sure that 4K utility is closed On your console makes sure HDCP is disable! And do have it connected right? HDMI from console goes to hdmi in port on the capture card, the hdmi from tv goes to hdmi out port on the capture card

[@kanjeko8117]

I just started stream and I have my mic plugged into my laptop and me and my friend are speaking in discord but the stream can only hear the gameplay, any suggestions?

[@kanjeko8117]

The game sound is also coming through my controller

[@CraytonTv]

@@kanjeko8117 in order for your stream to hear your friend your going to need the chat link cable, PS5 can only process audio to one source can’t do multiple why idk that’s how Sony has it, and your audio shouldn’t be coming through no controller

[@kanjeko8117]

@@CraytonTv any specific one on Amazon should I get?

[@CraytonTv]

@@kanjeko8117 Elgato chat link cable pro

[@kanjeko8117]

@@CraytonTv also Jw if I were to use like AirPods or any Bluetooth device would it work?

[@ajmcloughlin1]

Hey man great vid, I can't get this thing to work on a Macbook - i've got the utility installed, PS5 settings all good but still 'no signal'. I didn't get the option for 60fps or the higher res either when adding it as a source! I doubt the device is faulty, brand new, but i'm super stuck now. Any other troubleshooting ideas?

[@CraytonTv]

thanks appreciate it, which MacBook do you have? You got Intel or M1 and up processor MacBook? And on the PS5 did you disable HDCP from the settings and with the Elgato device utility make sure that’s on the latest version and check to see if the capture card need a update ? Also what streaming software are you using? Then the setup for the capture card - make sure from the console you plug the HDMI cable to the Neo HDMI in port and from your monitor that HDMI Cable to the HDMI out port

[@ajmcloughlin1]

@@CraytonTv Thanks for getting back! I Was using Streamlabs but then did two things - switch to OBS and used the cable that came with the Neo device. This worked! So seems a common issue could be not using that cable.

[@CraytonTv]

@@ajmcloughlin1 I don’t use the cable that comes with the device, I use GodSpin super speed usb c to usb c cable

[@mikeysanchez6816]

Yes run it off the iPad set up & guides

[@CraytonTv]

@@mikeysanchez6816 thanks & will do it is in the works within both capture cards

[@MrTvNation]

Good morning can you do a video for iPad please ?!

[@CraytonTv]

@@MrTvNation yeah it’s already in the works for the iPad doing a full setup guide with the 4K X & Game Capture Neo capture card

[@Jaystpatrick]

If elgato ever sends you anything extra Brody lol swing it my way! Great review bro, I might have to add this to the setup for sure

[@CraytonTv]

@@Jaystpatrick the Game Capture Neo is cool I’m working on a full setup with the iPad trying to see if I can run a full setup with it using their app

[@Jaystpatrick]

😢😢😢😢😢 sucks that there’s no analog audio

[@CraytonTv]

@@Jaystpatrick well you listen to the audio off the computer or through the iPad using dongles that way you can control your audio the way you want

[@narayanakrishnan3531]

When I connected USB headphone to my ipad adapter which is connected to elgato neo with HDMI, the elgato neo stops sending audio to my streamlabs. I can see the problem but I don't know what to do . Any tips?

[@CraytonTv]

@@narayanakrishnan3531 Yeah are you using Streamlabs Mobile app or is your iPad connected to the capture card and your computer 💻

[@juser11]

hey! know why the audio have a bit of delay? I play in ps5 and record on my laptop and everything is okay, but in the recording the audio is like 0.5 seconds delayed (I use OBS) Also, is it possible to use ps5 discord and record my friends voices from it? Bc I am using the discord from my laptop and hearing everything through my laptop intead of hearing everything through my ps5, and is a little annoying. Thanks!

[@CraytonTv]

@@juser11 yeah you can use PS5 discord to record your friends voice, and which capture card are you using that is giving you a bit of delay?

[@juser11]

@ game capture neo

[@CraytonTv]

@@juser11 your using the game capture Neo, you shouldn’t have no delay. Let me check with that capture card

[@juser11]

@@CraytonTv I saw that I need the chat link to hear everything from the ps5, with the game capture neo how can I make to use the ps5 discord?

[@CraytonTv]

@ do you have the discord setup on your PS5

[@BGK_B_Rad]

I get a no signal I don’t know what to do I done everything you have said the only thing I can think of is my HDMI cords, but my ps5 is showing on my Tv just not my MacBook Air M1 2020 to obs studio

[@CraytonTv]

@@BGK_B_Rad did you download the Elgato device Utility from Elgato website or the description, for Mac then update the capture card because it requires a update, then also make sure your PS5 settings that you disable HDCP

[@BGK_B_Rad]

@@CraytonTv yes I’ve done all that still no elgato emblem black screen with no signal underneath emblem

[@BGK_B_Rad]

I wonder if it’s my hdmi cords but they both show from play ps5 to my tv

[@CraytonTv]

@bradbengettnkash1764 do you have it connected correctly, the hdmi cable from the console plugs into the hdmi in port, then hdmi out goes to the monitor, and have you updated your OBS also and is your Mac updated also. Try this close out everything! Give your computer a restart then just open the capture device utility see if it sees the capture card if it does update it then re open OBS and delete your device source and re-add it

[@BGK_B_Rad]

@@CraytonTv yes I’ve updated everything my MacBook is in apples Beta program but I don’t think that would cause anything all my apple products are in the beta program, I haven’t turn my computer off completely in a couple of days I’ll try that

[@CaliyJ]

Hey dude, I have the capture neo. I have it all set up following your instructions, however I don’t seem to have game sound coming through onto the recordings? I’m wondering what I’m doing wrong. I have the Sony H7 Headset Bluetooth, I thought maybe it might be that so I unplugged it and I still don’t seem to have any sound being captured from the PlayStation.

[@CraytonTv]

@@CaliyJ do you have anything plug into the controller , and did you add a audio input device on your stream software so the audio can come through. And did you download the Elgato device utility and make sure it’s set to hdmi

[@CaliyJ]

@@CraytonTv Oh dude perfect I didn’t add the audio input device. Now I have the sound recording fine but I’ve now plugged my headset in which is Bluetooth USB the sound doesn’t record again? I also can’t hear my voice in the recordings from the microphone on the headset. I take it I have to use an external microphone? I have one and it works fine without my headset switched on. Is it still possible to capture my game sound while the headset is on?

[@CraytonTv]

@@CaliyJ connect the headset to your computer, listen to audio through hdmi unless you have the chat link cable to plug to the controller , but if you don’t connect it to the computer and listen to it over hdmi

[@CaliyJ]

@@CraytonTv I have plugged my USB stick into my MacBook and I’m not hearing anything? I went to source and tried adding in an “Audio Input Capture” then selecting the H7 which comes up on the devices but still nothing is coming through to me?

[@CraytonTv]

@@CaliyJ for the H7, go to the settings in your streaming software, then down to audio, then you will see mic / desktop section is will say disable select your headphones 🎧/ mic there

[@kanjeko8117]

Hi bro I’m trying to use the mic that’s in built in my headset and I want to connect my mic to my ps5 and not laptop because there is a delay but when I do this the stream can’t hear any audio at all, how can I fix this?

[@CraytonTv]

@@kanjeko8117 well in order to use a headset mic you need Elgato chat link cable, and your other mic has to be plugged to the computer, but shouldn’t be no delay

[@kanjeko8117]

@ so for audio to be heard it has to be connected to my laptop?

[@CraytonTv]

@ are you talking about the game audio or the mic audio

[@kanjeko8117]

@@CraytonTv both

[@CraytonTv]

@ well for the game audio to come in, you need to add a audio input source and select your capture card from the drop down menu, and what do you have plugged to your controller

[@jeffdavis75]

I’ve got all the audio coming through except for in game chat with my party on Xbox. Did all the settings correctly but stream can’t hear those in game. I’m not taking about Xbox party chat, just game chat with random party.

[@CraytonTv]

@@jeffdavis75 awesome 👏🏽 now you need the Elgato chat link cable pro and if you got macOS need to download Elgato capture device utility and change it to analog audio, but if you on pc then download Elgato 4K utility and change it analog audio

[@jeffdavis75]

@ ok so chat link cable and since I’m on a MacBook download that software??

[@CraytonTv]

@ yes and then stream can hear party chat

[@jeffdavis75]

Where do I plug in the chat link cable?

[@CraytonTv]

@ which capture card are you using. ?

[@ThePrivateGamer19]

So if I do not have any monitor, and only a laptop (windows), and I want to record some ps2 gameplay, can I use the usb c as an output? Considering that the hdmi out will not work on a laptop.

[@CraytonTv]

@@ThePrivateGamer19 PS2 gameplay wow, usb c is for power, you can try it and see, but you may need that hdmi to work or find a hdmi adapter that can plug to the PS2

[@ThePrivateGamer19]

@@CraytonTv dont worry about the signal from the ps2 to the capture card itself, I ve recently bought a retrotink 2x pro for that. My question was if I could use the usb c port as a video output as I do not have any monitors. And if not, can I use a HDMI to usb A converter? And also if the latency will be noticeable.

[@CraytonTv]

@@ThePrivateGamer19 try it, it can possibly work that way! And the latency shouldn’t be that bad

[@ThePrivateGamer19]

@@CraytonTv Yup, thank you for the answers, man! Unfortunately I couldnt find anything related on how to setup capture cards if you re only using a laptop and you wanna record console gameplay. Its that HDMI issue, where it doesnt recognise input signal, only output, unfortunately, as far as im aware, unlike the USB ports, which can also receive input signal.

[@CraytonTv]

@@ThePrivateGamer19 yeah I’ll maybe look into it and see what I can find or test some stuff on my end and try to make videos on it,

[@sammyharu8432]

it says Signal not found

[@CraytonTv]

Do you have the latest version of the Elgato capture device utility the new version is 1.3 or 1.4 then it will pop up! And then you can hit update on the capture card

[@forevainpraya]

Make sure DHCP is off on the ps5 system settings

[@CraytonTv]

@sammyharu8432 yup 👍🏽 you gotta disable HDCP first then you can run everything else

[@DCjam12]

I bought the Elgato Neo and hooked it up to my IPad 13. I followed all the steps, made sure the HDCP is disabled on Xbox Series S and nothing works. No signal on iPad.

[@CraytonTv]

@@DCjam12 did you update the capture card on a windows pc or Mac on which ever you have

[@DCjam12]

@@CraytonTv Updated with firmware on mac. Still nothing. I can’t even get it to work on Mac mini M1.

[@CraytonTv]

@@DCjam12 what is your setup and what are you using

[@DCjam12]

@@CraytonTv I’m using an IPad 13 M2, Xbox Series S. The display 24 inch LG with 4K resolution.

[@CraytonTv]

@@DCjam12 ok it should work, does the capture card give power when you use the Elgato capture app

[@Deflyndalyanbakker]

My el gato neo doesn’t work to the iPad I have a iPad 9e generation I have a usb 3.0 to connect but doesn’t work do you know something?

[@CraytonTv]

@@Deflyndalyanbakker is your iPad a usb c! And did you download Elgato capture from the iPad App Store ?

[@Deflyndalyanbakker]

@@CraytonTv yes I have download the app my iPad has a Lightning poort I have a iPad 9e generation but on internet I can stream with it but de el gato neo doesn’t go on

[@CraytonTv]

@@Deflyndalyanbakker well are you using a dongle adapter for your iPad to connect to the Elgato game capture Neo! The adapter has to be a data transfer one not a charging one or it won’t work! Cause your iPad should be able to work with it. If I can remember when it says all the devices it’s compatible with

[@Deflyndalyanbakker]

@@CraytonTv yeah I got one but I think it’s the wrong one can you maybe send me a link? So I get the right one? And know with one is it?

[@CraytonTv]

@@Deflyndalyanbakker yeah I can try, umm something like this for the lighting port to plug into your iPad, and are you using a usb A or usb c cable with your game capture Neo! I found this one: amzn.to/4dg6qDZ

[@Lycansprey]

Hi please make video on how to connect ps4 to windows laptop and tv with elgato neo hdmi card . Complete setup of hardware and software . Please please make video or else just explain through flow chart or something anything just need help because i dnt have mac book sadly. Please make video on this please

[@CraytonTv]

@@Lycansprey hello, the steps and setup process is the same! I don’t own a windows laptop, 💻 but all the steps is the same. To connect the game capture neo to PS4 and laptop/ tv First need to disable HDCP on PS4 HDMI Settings, then you want to take your hdmi cable from the PS4, plug it in to the Neo hdmi in port, then take your hdmi cable from your tv plug to the Neo hdmi out port, then take the cable in the box which is usb a to usb c plug the usb c cable to the Neo the other end to the laptop,

[@Lycansprey]

@@CraytonTv and software side how to setup and i have one doubt that it will record my game with game audio but if i want to record my voice in the game how to do that ? I really appreciate for giving your time to explain ,i am really thankful to you sir 😊, you are awesome 👍 .

[@CraytonTv]

@@Lycansprey software you can use 3 different options, use Elgato 4K utility, OBS or Streamlabs which ever you prefer to use, the setup for OBS / Streamlabs is the same but on the Elgato 4K utility, it’s plug and play

[@arryansinha1158]

For me it is showing Elgato no signal I am using ps4 (Disabled HDCP) with elgato Neo connecting to my mackbook.I am on latest version capture software

[@CraytonTv]

@@arryansinha1158 did you connect it correctly, the HDMI cable from the PlayStation goes to the HDMI in port on the capture card, then on your monitor take that hdmi cable & plug to the hdmi out port on the capture card, and then use the usb c to usb a cable and plug into your mac dongle unless you have a usb c to usb c data cable then only open one streaming software you plan to use, then add a video capture device inside the sources of the streaming software then and add a audio input device from the sources and it should show the picture

[@arryansinha1158]

@@CraytonTv Yes I have done that still showing Elgato no signal found. I am using stream labs

[@CraytonTv]

@@arryansinha1158 are you getting power with the Elgato Neo there should be a light on in the front, if not check your dongle and make sure that it’s plug into a data slot port and not a charging one

[@arryansinha1158]

@@CraytonTv i am getting white light from elgato . I am using usb c to c for connection

[@CraytonTv]

@@arryansinha1158 ok so it’s pulling power! Do you only have one streaming software open only such as Streamlabs & did you try to r restart your PS4, cause if you have it setup correctly it should be showing the game play footage on Streamlabs

[@SSJGaming]

i am having a hard time with setting up the In-Game mic. Tried so many tricks and nothing work out. As soon as I turn on my in game mic, my stream audio goes on mute and I start hearing my teammates in my headphones. Using MacBook Pro for streaming and iPad Air M2 for gaming. Any help #CraytonTv 😐

[@CraytonTv]

So you said your using a MacBook for streaming and a iPad Air for gaming? Am I right

[@SSJGaming]

@@CraytonTv yes sir.

[@CraytonTv]

@ for your headset audio where are you plugging that too ? The computer or iPad

[@SSJGaming]

@@CraytonTv I'm using a sound card that is connected to a USB-C to HDMI adaptor (this has three ports one USB C for passthrough charging, HDMI 4K port as well as a USB 3.0 port). My sound card is connected to USB 3.0 port of the adapter and I am connecting my headset to it. 😐 Hope I'm able to explain that. Since my sound card has multi ports, I am trying to send audio to my computer via the other port using a TRS to TRRS wire :/ all of that isn't working and my setup is looking awful.

[@CraytonTv]

@ Ok I understand that, but is there any audio coming through on your headset! What is your full setup and specs you have.

[@rhonlopez9857]

Thanks bro, I was lost in how to put the capture 😂😂😂

[@CraytonTv]

@@rhonlopez9857 haha no problem glad the video was able to help you and assist you.

[@Mrbade-x7b]

iPhone support this capture card

[@CraytonTv]

@@Mrbade-x7b yeah you can use phone

[@Mrbade-x7b]

@@CraytonTv iphone to obs pc screen capture

[@CraytonTv]

@@Mrbade-x7b yeah you need a av adapter that works with your phone I’ll show it in my next video tutorial when I do the iPad setup

[@jackwillistv]

Great video i was having trouble with mine I could get the picture but no sound but this video has helped me so much

[@CraytonTv]

@@jackwillistv awesome were you able to get it working now just fine

[@jackwillistv]

@@CraytonTv yes all working now back to fliming gaming videos on jackwillisgaming

[@DoloKingUp]

Is there any reason why the audio and sound isn’t recording? Everything else works but that. No sound smh 🤦🏽‍♂️

[@CraytonTv]

@@DoloKingUp which audio sound do you mean, from the iPad or the Mac, did you add a audio input device added and is anything plug to your controller

[@DoloKingUp]

I appreciate your time and efforts. I’m using the iPad 11 Pro, Elgato 4K X capture card, Elgato pro link , EZONE H9 headphones and my PS5. It will record the game content without any sound of the game or chatting.

[@CraytonTv]

@DoloKingUp do you have anything plugged to the PS5 controller, and on the ipad are you using the Elgato capture app with a dongle

[@DoloKingUp]

@@CraytonTv the pro link is connected to PS5 edge controller connected to the capture card. I’m using the Elgato app as well. I have an iPad hyper drive but it says no signal when I used it. When I take it off then plug it straight into the iPad the signal comes back. Is there a specific dongle?

[@CraytonTv]

@DoloKingUp no specific dongle does your dongle you have say, charging or data or is it both, cause if it’s a dongle for charging then it won’t pop up need to have usb c data so you will get a signal then you can have usb c for charging, cause I got a dongle for my iPad and it works - I’m working on a video for the iPad setup

[@Mrbade-x7b]

iPhone to pc game live streaming

[@CraytonTv]

@@Mrbade-x7b iPhone to pc live streaming well I don’t own a pc only a mac

[@kanjeko8117]

I joined my friend on discord through my laptop and he can hear only my PlayStation background and not me speaking

[@CraytonTv]

@@kanjeko8117 do you have a mic plug to your computer ? Or just using the headset mic & what streaming software are you using

[@kanjeko8117]

@ I just fixed it but I’ve just went onto a game and my tv just turned off, I did it again and it turned of again, what should I do?

[@CraytonTv]

@ your tv turned off? Why? That shouldn’t happen make sure your cables are fully plugged in

[@kanjeko8117]

@ and it’s only when I go into a game

[@kanjeko8117]

@ there all plugged in but when I go in a game it just turns off

[@TheShannonBobannon]

Thanks to your video I got it hooked up but for some reason the capture card has changed the colour of my tv screen? So the hue of the main menu of the ps4 is a light purple?

[@CraytonTv]

If you are using a Mac make sure you uncheck that box in the Elgato capture device utility for HDR tone mapping and that should fix that, and glad you got it hooked up

[@TheShannonBobannon]

@@CraytonTv thanks responding so quickly! So I downloaded the Elgato capture device utility but it doesn’t look right… all it is showing is the capture device and firmware version?

[@CraytonTv]

@@TheShannonBobannon yeah now update the capture card it should say update like to the right, and then it will update the capture card to the latest firmware

[@TheShannonBobannon]

@@CraytonTv sorry for all the questions ahhh I’m technology challenged. It says that I’m up to date but it still looks the same. I tried deleting and reinstalling and still the same thing

[@TheShannonBobannon]

@@CraytonTv okay it says update error and that it can’t be updated from the location it was downloaded to?