ZHIYUN CRANE-M3 Official Tutorial | Unbox | Setup | Balance | Firmware Update

[@HVACUncensored]

I love the Crane M3. I love how it’s so small but so powerful. I’m an apsc shooter so this can handle anything I through at it. I’ve been using the ZVE-10 with it. I heard people saying they were having issues with the Bluetooth module but I haven’t had any issues with mine knock on wood. I thought Brie microphone was gonna be a POS and cheesy feature to be honest but I love it. When I go to conventions and do interviews it’s works awesome. I can say anyone on the fence about it my experience has been awesome I love it. I am not a professional by any means. I have a podcast I shoot content for. With APSC this is great. We put my buddies A7Slll and it handled that too. Granted it was only for about an hour. Hope this helps. Great video as always man love the info in your videos.

[@HSNG10]

The expansion base and wireless modules should had been part of the standard package. We're in 2022 and gimbals should come with wireless connectivity by default.

[@UrbanXFiles]

I agree, I am finding it difficult to see how to connect the m3 to zve10 with the Bluetooth module and expansion base

[@WargaTerupdate]

@@UrbanXFiles it's so tired actually.

[@weldersandblaster]

@@UrbanXFiles Did you ever figure it out?

[@Dalakit500]

Brilliant, I have just brought my m3 with this video, I can start and stop the video until I complete the setup. Many thanks, John

[@Heinemannimages]

In reading all the comments, there has been no answer to inquiries on the wireless Bluetooth module and the availability to purchase them. Where do you purchase them??? Not available on site but shown here in this video. Additionally unable to find the expansion kit or mic anywhere.

[@ZhiyunTechGlobal]

Hey friend! So sorry about the inconvenience caused before! The Bluetooth module is now out of stock and will be available in around 2 weeks. Click here to check it: store.zhiyun-tech.com/collections/accessories-for-crane-m3/products/transmount-bluetooth-control-module-for-crane-m3

[@LocalBoyzProductions]

I can't connect camera connect usb with Crane M3...my camera brand is Fujifilm XT4...usb records can't controlling...its doesn't work..

[@LocalBoyzProductions]

What can i do my camera brand is fujifilm xt 4

[@manishaviator]

I have been trying to balance my iPhone 13 Pro Max in new Crane M3S for almost 8 days now and no progress. Tried every way. What a shut product.

[@callofangels7]

having the same issue with my iphone 14 pro, apperently it good to go for smartphones, what a bullshit

[@karimarafa]

Great Video, but I couldn't find the wireless control module anywhere online, how can I buy it?

[@pep98]

Dont buy it! I tried it with 3 diffrent camera's and it wont work. And dont expect ANY help from the helpdesk!

[@alexplore7309]

@@pep98 What you mean you tried with 3 different cameras? I want order Base expansion and Bluetooth control module because i can't use my Canon RP with Crane M3 with cable type C, no one button on the gimbal doesn't work so i heard that with these two things i can pair it bia Bluetooth and use all buttons for focus, record and taking photos. Do you know something about it?

[@samtinoable]

I tried with xt4 it failed

[@Tyler-ug1hs]

Brand new out of the box. Can't understand why it's not behaving to any of the modes. I followed every Tutorial and it's fully updated firmware and balanced correctly. It just goes to sleep and makes a sound every time I try to use a mode

[@taconasty]

Im having the same exact issue this really sucks.. did you find out a solution ?

[@Tyler-ug1hs]

@@taconasty returned it

[@tdavis7396]

@@taconasty I used to have this problem when I first purchased. and sometimes I still do. Press and hold the "M" button. it kinda acts like a full reset. try to balance then. it should work.

[@victorliu1520]

I have an Fuji X T4, will the wireless bluetooth camera control module help in getting my camera to do pull focus, cause right now, the XY play app can ONLY control gimbal movement, but cannot do anything else like timelapse, panorama mode are not working on my camera.

[@samtinoable]

I ordered one for my xt4 I will let you know about the Bluetooth expansion module works or not

[@victorliu1520]

@@samtinoable Thanks, appreciate it!

[@ferdysgdumel]

What if there's a vibration going through the gimble after setting put?

[@hebehe462]

To check the balanced state first. if you didn't manually balance the gimbal well or turn off the axis lock funtion, then turn on it, gimbal will vibrate.

[@ferdysgdumel]

HI Zhiyun-Tech, I've had an accident with the Crane M3 TWICE! After having it balanced and calibrated, the mount plate carrying my ZVE10 jumped off and dropped on the floor/street. In my case, how do you solve this malfunction of your product?

[@jaydee8553]

I followed the instructions but when I try to calibrate, I keep getting a failed message

[@GABANCHANNEL]

unlocked all the axis when trying to calibrate

[@meldajean5783]

Where is the wireless bluetooth modules u mentioned?

[@leojeromyvideocreator]

I’d like to know if Sony A7III is compatible with this gimbal! Thank you!

[@zhiyunsupportglobal706]

Hi Leo. Sony A7M3 is compatible in the list of Crane M3. Please let us know if you have any other questions. Feel free to DM me here: facebook.com/officialzhiyunsupport/

[@MikeLao2G]

this is how tutorials should be, I hope Lumix takes note

[@ProtkarshKumar]

does anyone know how to invert the joystick output on the gimbal?

[@Promikes]

and where to buy this Bluetooth control module lol? there is no in the whole internet.

[@romariopedraza2530]

Can I usa a Sony A5000 or A5100 with this... just for the stability, don't need to use the function buttons like the record or take pics.

[@efficaciousuave]

Need more information about the Bluetooth module and its compatibility with Sony cameras especially the mirror less a APSC cameras such as 6600. I am hoping it will be able to do basic features like zoom in out, start recording stop recording and take photos

[@pep98]

Try mailing their helpdesk.I did, with the same questions and never got ONE answer. This is a typical company like "buy, pay and shut up"

[@realtyrocker]

This is a great tutorial. It looks like you have a pretty heavy setup. My gimbal seems balanced, it even says so on the display, and then autocalibration. Still, I find it drifts once in use? Maybe it's the mode I have it on? ZV-E10 + SIGMA 16MM

[@ZhiyunTechGlobal]

Hi friend, you're recommended to check our tutorials of gimbal modes to see the "drifts" are caused by which axis. Or try the L mode to lock all the axes and see if the drifts are solved.

[@WayneRosa-Australia]

Hey How Are you? I have the Crane M3 Pro package - Use it with both GH5II and G85 - Where and or how do I get the Bluetooth camera control module? If it is going to be included with the pro package - I should get my module for free then as I have bought the Pro package.

[@dadylex963]

how about bluetooth module for canon eos M already realese saprately? i dint find it at any marketplace. hopely zhiyun solve this problem immidietly. tq

[@TonyBabarino]

Joystick speed control: only Slow, Medium, Fast? Can a firmware update make it more refined, especially very slow, and very, very slow please?

[@scoboy_sean]

How’d you get the Bluetooth module??

[@pep98]

Dont! It wont work

[@petersfun8275]

I have just ordered mine and it will be delivered 2 days from now...! Very much excited to pair it with my white Canon M50 II (EOS MKiss 2)...!

[@travel_like_me]

Have much fun, it will not pair.

[@petersfun8275]

@@travel_like_me - Ya you're right...! Cables are useless...! Shutter button on the Crane M3 with my Canon M50 is also useless...

[@travel_like_me]

​@@petersfun8275 And that is very annoying, especially because it is advertised with much better compatibility, although older gimbals can also control Canon and Nikon without problems.

[@Promikes]

@@travel_like_me lol wanted to buy this gimbal, but looks like they only work for sony

[@DavidLeBlancHero]

Excellent tutorial 👌🏼🙏🏼

[@LimooEggs]

Using crane m3 with iPhone 14 Pro, it’s going automatically to sleep mode when I move down or up by button. Calibration done, it’s stabilised when I checked. But still going automatically sleep mode . Any ideas how to fix?

[@HellenLee-yz2oj]

Make sure you manual adjust the smartphone balance when gimbal is off and unlock all three axis locks.

[@walkandcamera]

Dear Zhiyun, can you please, please, please implement a feature to >>> LOCK THE LIGHT!

[@everlastingproductionz2014]

Where do you find the Bluetooth module, its almost impossible to search it

[@alexplore7309]

I found one on Amazon and AliExpress as well

[@Gsvoice12]

My canons viewfinder obstructs with the movement on the M3. Not fully compatible when a bigger lens is used.

[@RodrigoRahmeier]

Will it ever work/be integrated with Filmic Pro or work with native mobile cameras?

[@pep98]

No, it wont

[@kevinpowers9024]

I've attached the cable that came with the M3 to my ZV-1 and it's not controlling any functions at all. Isn't it supposed to control the zoom, start and stop recording and the shutter function to take still pictures? Or, is it just to keep the ZV-1 battery charged?

[@HellenLee-yz2oj]

Make sure you choose PC remote on your Sony camera setting.

[@ferdysgdumel]

I've balanced the whole lot several times, but the gimble starts vibrating after having received a 'successful' feedback as soon as I pick it up. What to do?

[@MR-AK]

how do you turn on Bluetooth so you can update firm ware? My Zhiyun app is not able to see the Gimbal. Crane M3 is not even listed!

[@HarveyHerrera-fk7nb]

I think its important to mention that the joystick doesnt work when using portrait mode. A lot of videos are filmed sideways now a days and it seems the M3 isn't built for this type of video content.

[@HellenLee-yz2oj]

Because the angle of the Portrait mode needs to be fixed, the angle will change if it is controlled by a joystick, thus limiting the function of the joystick.

[@ImransEditFx]

Recently I purchase a Crane M3. When I turn it off and on again the gimble shooting mode go on "Pan Follow" Mode. If there any option so that I can make my default mood "Follow". Every time when I turn on my gimble it's go on "Follow" mode

[@krane15]

My tilt (horizon) axis won't balance even when slid all the way forward it still drops back (display faces down). What do? May smartphone is the NOTE20U.

[@JeiCos]

Tried doing the connecting to the app thing, and it's 100% completely different from what's on your screen. Once connected it has a popup that says the name of the gimbal, and a check mark that it's connected, and a button that says "enter now", that takes you to a control screen where it has a virtual joy stick and other such controls. It does not allow me to stay on the page that shows the picture of the gimbal, nor does it have any kind of upgrade notification.

[@artnelsoncreative]

Thanks for the video. I bought the expansion base and bluetooth controller. I have followed every direction offered by Zhiyun and spent hours trying to get the bluetooth controller to pair with the gimbal. What especially frustrating is trying to community with the Chinese tech support at Zhiyun. I even contacted a tech expert at B&H and they were not able to get it connected.

[@zhiyunsupportglobal706]

Hi, Art. Can you tell me which camera you are using right now?

[@pep98]

I have the same experience

[@pep98]

@Black Queen Photography nope 😕

[@pep98]

@Black Queen Photography no 😕 the photoshop where I bought it send them mail too. Didn’t answer that one either 😕

[@artnelsoncreative]

@Black Queen Photography they would respond with multiple requests to send them a video of the problem. They were not able to fix the issue so I returned the gimbal. I think it’s a huge problem when a company does not offer any phone support, especially the Chinese companies who rely on email support with people who are not that good with the English language.

[@luisandradevideo]

I cannot connect it to Canon R10..why? help me..i use cable usb but cannot connect it

[@hebehe462]

Crane M3 connect Canon R10 need to connect the extend base and Bluetooth moduel also. Doesn't support the wire control.

[@beMOTTIC]

When I plugged the extension base the camera records white noise, could be a pice problem or its something from the gimbal? The gimbal just arrived today, so it was a factory defect or something, because litteraly it was failing since first try.

[@nancya4815]

If i want to use it with filmic pro? Although i know there’s no connectivity between the gimbal and the app, how this would affect the way I use it?

[@MrMaw24]

I got the universal quick release place but how do you change it from the plate thats already included ? havent found any videos explaining this?

[@selftauhgt]

Hey I need the same Information 😞have you found anything out yet

[@rudelolopez3407]

I just got my crane m3 and after balancing every axis with my camera on it I turned it on for the first time. It turned on and showed the menu for like a few seconds and then it instantly went to the upgrade screen and right after that it says "failed". The gimbal does this every time I turn it on and there's nothing I can do to fix it. I even tried to connect it to my PC and my phone and update the firmware that way and that doesn't work either. The PC update fails every time and I couldn't get it to connect to my phone at all.

[@jbizzvfx]

Same any fix?

[@KwantumKitty]

Did anyone try the Crane M3 with Sony zv-e10 and Sony 18-105mm F4 lens? This particular lens is not included on the compatibility list but I see heavier lens from Sigma are on the list. Thanks in advance!

[@actual_random]

I got the crane m3 but didn't get a quick release plate with it. Where can I get one? The page you linked says not foud

[@TelemedicinaINNoVIA]

From ebay ... 89 USD ... for fast shipment 59 USD ... almost i month ... is on the way :)

[@maylincastillo]

How can you zoom in or out? I settled the control wheel to EZoom, but it's not doing anything. I'm using an iPhone.

[@HellenLee-yz2oj]

From their camera compatible list it just support video control and camera charging: zhiyun-website-shenzhen.oss-cn-shenzhen.aliyuncs.com/instruction/20231012/1697105617676-FZNaQjxF.pdf

[@lubisvision]

I hv sony a7c and zhiyun M3. The issue I can't use photo/video button on zhiyun M3 since a7c is not equipped with micro usb. I tried using type c to type c cables but it not works. Any comments?

[@MattSteez]

Is there any way to change the trigger button to Lock mode instead of Go mode like the DJI gimbals?

[@xFunGameTVx]

Hi thanks for the Video! But I got an BIG issue with the Balancing!… Im soo frustrated for 2 days… It does not matter how perfect I Balance the axis, it always TILTS TO THE LEFT… I have to film an Engagement in the near future I need Help ASAP please.. The video is on my channel so you can see what I mean..

[@LADmob]

One of the worst Gimbal I even encountered. Filmed 3 days in the row, around 10h footage ... is extremely shakey, I can't use it !

[@MartinLeschinski]

is there a Bluetooth USB C dongle for the Canon R6? if so- where can I buy it and can I control the ISO, shutter and aperture of the R6 with it?

[@JYoutubes10]

Wish it was easier to see what he's doing during setup. Thanks for the video though!

[@isaisraasworld]

I am not able to connect my zve10 to the gimbal

[@seal-nowweretalking6753]

Great tutorial. Thank you. Why is it so difficult to buy the Transmount Expansion Base?

[@asbistudio]

i want to know where to buy that transmount

[@TelemedicinaINNoVIA]

@@asbistudio Ebay i found it ... 89 USD ... after 58 USD fo0r fast shipment , and 28 days , did not arrived ... Maybe in 08.02.2022

[@seal-nowweretalking6753]

Does anyone know where to buy the little white Bluetooth module that plugs into the actual Sony camera please?

[@TelemedicinaINNoVIA]

@@seal-nowweretalking6753 is not enought . You will need a bluetooth receiver . This receiver nobody sell it now or in past . If you found this receiver , please give me a link . I need 2 :)

[@seal-nowweretalking6753]

@@TelemedicinaINNoVIA Thank you for replying. I've been looking for it too and it's not even listed anywhere! Zhiyun need to be much better at explaining what you will need and where to buy it at least order it. It's ridiculous and unprofessional to send people searching on a wild goose chase with high expectations. Hope you find it soon.

[@michaeltrieustudio2267]

Can I used 6d mark 2 with battery grip & lenses 24 to 105 on plus 3 s

[@msadowniczy]

Hi, are Earphones and Microphone ports accessible when using USBC BT module with Sony ZV-E10 ?

[@tommydo3020]

The control wheel only shows Roll? how would I add a follow focus to it?

[@hebehe462]

After connected Bluetooth unit and extend base, the focus option will appear in the control wheel menu.

[@travel_like_me]

I did purchased the standard kit to use it with the nikon z6ii. As i can see in your comments now, there is no chance to control the cam via crane m3? Because the nikon is not controllable via cable (why not? Weebill S can do this!) and also there will be no bluetooth module and expansion base to buy separately. With other words, i should return the M3?

[@Promikes]

go buy dji, they work with everything

[@travel_like_me]

@ Zhiyun-Tech any news on this?

[@WizTrip-k1b]

how to use a button on it to my iphone click? wireless or wired any method \ i have crane m3

[@HellenLee-yz2oj]

Their M3 user guide show it not support button control for smartphone and only provides stabilization for mobile phones and action cameras.

[@amroweida6087]

I’ve a lot of trouble shooting in using Carne M3 with Iphone 13 pro max, first of all You said this gimbal for smart phone but when I’m using with iphone can’t use gimbal buttons for taking capture or recording a video, Second all advance features of iPhone 13 Pro Max can’t control it through the gimbal I’ve to touch iphone screen for some features and other features doesn’t work with gimbal

[@zhiyunsupportglobal706]

Hi, Amr. For Crane M3, it can only support to control cameras in our compatibility list. But for smartphones, it does not support to control video or photo taking, the only function is to provide the stability.

[@reyjohn88]

Should I keep other axis locked when I balance one axis? or I just keep unlocked all?

[@HellenLee-yz2oj]

When you balance one axis, keep other axis locked is for better balance the current axis.

[@urbanstreet_4282]

Thanks, I couldn´t figure out how to turn on the LED light.

[@hebehe462]

Press and hold the Fill Light Control Wheel to turn on/off the fill light

[@mattcarlson12]

Can you fine tune the Parameter Settings besides just, "High / Medium / Low" ?

[@ZhiyunTechGlobal]

Hi friend, you can also adjust the parameters in the Calibration Upgrade Tool (the "Setting" tab).

[@rdarchitect]

what about ZY play panoramic menu? it wont shutter my sony a6400 camera

Hello, I will be receiving the standard Crane M3 model and I have a Canon R50 and can you help me by telling me which accessory I should buy to control my camera with the M3 dial?

[@HellenLee-yz2oj]

From the M3 camera cpmpatible list show that it support bluetooth control unit connect to control the Canon R50， it need to purchase the extra TransMount CRANE-M3 Expansion and Type-C Bluetooth control unit.

@@HellenLee-yz2oj Thank you very much for your answer

[@HellenLee-yz2oj]

You are welcome.

[@kushalht]

Hello, Could you tell me if focus pull shot, motion timelapse, and dolly zoom shot is possible to shoot from this gimbal. If yes then how. And if no then is there going to a firmware update to get these features. Thank you 😊

[@Marc-xo1bc]

How to replace the original quick release with the TransMount Universal Quick Release Plate? I'm not able to open the screw enough to remove the modules

[@WayneRosa-Australia]

There is a little hallen head setscrew underneath - that's what the fallen key is for.

[@ashleymcauliffe5995]

love the color! I bet it is very user friendly also!

[@pep98]

think again

[@donquijotedelasramblasdeba3405]

Hola, compre el crane m3 pro, para utilizarlo con un telefono, el problema es que el componente del crane m3 para microfono externo, no funciona con telefonos o no se hacerlo?, si por favor podeis informarme ,para que si funciones, gracias

[@EL2ube]

What if the auto-calibrate fails every time?

[@woodcraft_cz]

Did you fix this? I’m having the same issue

[@EL2ube]

@@woodcraft_cz Yes! Check and make sure that the axis are going the correct ways. Then it becomes tidious. Make sure the camera is as close to the "Tilt" axis as possible. You may have to go back after you adjust the pan and redo the roll. Go back and forth with the roll and pan and it will calibrate.

[@woodcraft_cz]

@@EL2ube I eventually found the cause for me, it was the camera not sitting right in the Mount, I put a bit of rubber and it auto calibrated every time, unfortunately after the first auto calibration it started randomly vibrating as soon as I moved the unit and got progressively worse until it put itself into sleep mode, I couldn’t fix this issue so I’m returning it. Il try another unit in hope it was just a faulty unit

[@howtodostuff1244]

hello, I would like to know if when using an android phone such as a Galaxy Note 9 for instance or ultra S22, can we access the zoom function via the Crane M3 and assign this function to the wheel in the front of the gimble?..thanks in advance

[@zhiyunsupportglobal706]

The wheel customized setting (aperture, shutter, ISO, zoom, roll axis), and can customize on the touch screen. Use with TransMount CRANE-M3 Bluetooth Control Unit for camera parameter adjustment. CRANE-M3 only provides stabilization for mobile phones and action cameras. Button controls are not supported.

[@taconasty]

Does anyone know why it keeps beeping and goes to sleep mode?

[@boredproductionsofficial]

hi. can you connect the M3 to a7S3 to have a bluetooth record control?

[@ZhiyunTechGlobal]

Hi friend, M3 supports bluetooth control with Sony α7S3. Check more details here: zhiyun-website-shenzhen.oss-cn-shenzhen.aliyuncs.com/instruction/20220704/1656906667843-nsZpDmfT.pdf

[@issafilme]

the control wheel setting in mine is greyed out, anyone has the similar problem with me? how do i fix this it's kinda frustating

[@Wildthingsrising]

My a7ii says "check connected device" after connecting the wires :( I've no idea what to do

[@HellenLee-yz2oj]

Crane M3 just support camera charging for Sony A7M2， it not support record.

[@fromia1]

Sony A7M4 support coming soon? Still holding out on a purchase until A7M4 support.

[@pep98]

Great commercial!! But what you dont tell people is that when you buy the pro version, the bluetooth module WONT work! And you need to use it since you dont support the most common camera's! And your helpdesk wont react on any of the SEVEN emails i send them!!

[@delivervideo2429]

How can I update from an iPad. This is very frustrating

[@supercutcreative897]

Hi! I have a brand new m3, I've only used it once or twice. Recently, every time I turn it on, it beeps and shakes then goes into sleep mode. When i hold done the M button, it will wake up but only for a second before beeping again and going back into sleep mode. I've already updated to the latest software and nothing I seem to do will fix it. Do you have any suggestions?

[@ZhiyunTechGlobal]

Did you unlock all 3 axis?

[@terryscott5004]

@@ZhiyunTechGlobal I have had the same problem with this unit. All 3 axis were unlocked.

[@pep98]

@@terryscott5004 And now they are silent, and you will never hear from them again!

[@weldersandblaster]

@@pep98 I hate it when you're right. But you're right. At least you're not lying.

[@TheSpacemanSpliff]

Hello, I’m looking at buying one of these as an upgrade from the Movi Cinema Robot for a iPhone 13 Pro Max with lenses and cage, etc. Will this gimbal connect to Filmic Pro app? I’d like to have direct control via the gimbal controls. If not, is it possible Zhiyun adds this feature to the gimbal in the near future?

[@zhiyunsupportglobal706]

Hi, for Crane M3, it cannot connect with Filmic Pro, and currently only smooth 5 available on this APP.

[@topfilmz1]

Can I use it for my Canon 250D and my 50mm prime lens?

[@saidserna48]

I just bought a Crane M3, and I'm not able to connect it to an iPhone through the app, please help!

[@cyfoel_yang9425]

With the ZY PLAY app, the gimbal must be searched and connected to your own gimbal page. Open the app, in For Pro Cameras page, click the top-left three-bar(menu)button, you can find your gimbal model page, then click "Connect now".

[@LMOF01]

Where to get the quick release plate?

[@ZhiyunTechGlobal]

Wanna have quick release plate: bit.ly/3qWLJ9W

[@TelemedicinaINNoVIA]

@@ZhiyunTechGlobal Is great , but missing ... Wireless module same ... Do you offer us another sugestions ?

[@omLuan]

@@ZhiyunTechGlobal Can't find it on Europe store. Do you have any release date for the quick release plate in EU ? Thank you

[@RD-yu4ci]

Não estou conseguindo dar rec no gimbal crane M3S com cabo conectado. Roda seletora funcionando ISO normal, mais o botão rec do gimbal não esta acionando gravação na câmera, ele da sinal mais não aciona rec, sabe me dizer onde configurar? Abraço

[@HellenLee-yz2oj]

Você pode tentar pressionar o botão de gravação cada vez mais fundo para ver se ele consegue controlar a gravação

[@terryscott5004]

I purchased a new Crane M3 from Amazon and upon first use it would go into sleep mode continuously. I sent that one back as I thought it was defective and a new one arrived. Unfortunately the new one did the same thing. I searched online and found out that this is an issue with some Crane M3’s. I ultimately had to return the second one also. Anyone else have this as an issue? I like the M3, but it was unusable for me.

[@ZhiyunTechGlobal]

Hi Terry, so sorry for such inconvenience caused. Did you unlock all 3 axis when powering on the M3? Or could you contact with our aftersales? They can assist you through phone call or video call. Aftersales: www.zhiyun-tech.com/en/service?type=website&page=header&source=service

[@lintangwaluku9681]

@@ZhiyunTechGlobal should i lock or unlock all the 3 axis? please answer. i have same issue

[@pan81chevy24]

@@lintangwaluku9681 yes unlock all 3 axis

[@lintangwaluku9681]

@@pan81chevy24 thx bro

[@michaelculina]

Same Problem 🤢🤢

[@bodhi9180]

can I shoot from the front facing camera on an iphone 13 pro max vlogging style or is the gimbal arm in the shot?

[@zhiyunsupportglobal706]

Yes, you can apply the phone in a reverse way

[@IamBaghel]

I am using with sony zv e10, I have purchased rode shotgun mic and now I am unable to balance the gimbal with mic on top. Could you please advise what can be done now ?

[@zhiyunsupportglobal706]

Hi, which lens you are using? If it is too heavy, I suggest that you can add a counterweight on the gimbal

[@IamBaghel]

@@zhiyunsupportglobal706 I am using kit lens comes with sony zv e10, I am still stuggling to balance. Can you please guide me how to balance it with rode ntg mic on top cam ?

[@thesideyardstudio]

please some1 help me. why does it always say calibration failed when I try auto colbaration?

[@zhiyunsupportglobal706]

Hi! Are all three axes unlocked? Is the gimbal turned on after balancing?

[@2002ramses]

Is there a tutorial on how to set the camera control with multi cable? I’m using the A7siii. Thanks.

[@ZhiyunTechGlobal]

Hi Ramses, could you please check if you do following steps? 1. Please select "PC Remote" for your camera's "USB Connection". 2. For Sony cameras, after connecting gimbal and camera with control cable, power on the gimbal and then the camera. Make sure the camera is fully charged. If you still cannot connect A7s3 with our M3, please don't hesitate to contact with our aftersales team. They can assist you through phone call or video call. Aftersales: www.zhiyun-tech.com/en/service?type=website&page=header&source=service Thanks a lot. Hope we could solve the issue asap.

[@johnzheng1168]

how to connect zv e10 to the gimbal to be able to use record button on the gimbal? thank you

[@ZhiyunTechGlobal]

Hi John. For Sony ZVe10, you need to use Bluetooth Module and Expansion base to achieve photo and video taking function.

[@enqi7820]

Hi once I lock the axis (the one that we slide left and right to lock), my gimbal cannot rotate. Why is that so?

[@hebehe462]

When the gimbal is working, every axis must be removable state, can't lock. Otherwise, the gimbal won't work normally.

[@sunlit777]

I use Sony A7s iii with 24mm f2.8 lens - this kit weighs approx 850 grams - so well within the maximum payload allowance of 1 kg. However, if I run auto calibration (which completes with “success”) the gimbal starts going into fits of high frequency shaking with buzzing like sound. It vibrates badly. THe only workaround I found is to put the motor torque setting to LOW - then all is fine. But it seems to me that 850 G payload would require at least medium if not strong setting - but they are impossible to use due to this fits of resonance vibration!

[@ZhiyunTechGlobal]

It is ok if M3 can work normally and satisfy your daily use, even though the motor torque is low. Though the motor size of M3 is small but it is much powerful.

[@kishorek1537]

Hi my zhuyun crane M3 gimbal is going to sleep mode automatically when I'm shooting, then i have to press the M button for some seconds to bring it back to actual mode. Is there any option to switch off the sleep mode

[@zhiyunsupportglobal706]

Hi, Kishore. Before you turned on the gimbal, have you balanced the camera? If not balanced, it will enter into sleep mode at once after turning it on.

[@aratighosh2273]

Very nice. But can I use fuji xt 3 with xf16-55 llens

[@ZhiyunTechGlobal]

Hi there! Sorry, the lens is a little heavy.

[@RCGJR_]

Strong enough to hold 70-200mm lenses?

[@HellenLee-yz2oj]

You can refer this camera and lens combo compatible list: zhiyun-website-shenzhen.oss-cn-shenzhen.aliyuncs.com/instruction/20231012/1697105617675-SrKiynZp.pdf

[@lennartlut]

Will there be an update to support the Sony ZV-E10?

[@ajkalkartechnology7988]

hey tnx for ur tutorial. today i just bought this gimble. but cant i activate it can u tell me why? it seems to me its not working .

[@zhiyunsupportglobal706]

Have you activated the gimbal yet?

[@MasoodJamal]

How we can mount iPhone 13 Pro Max if we haven't combo kit ?

[@zhiyunsupportglobal706]

You can contact email "[e-mail]" to purchase the phone holder.

[@eventsvdeographytelceanmihai]

Can you help me too please? I connected the correct cable from the gimbal to the device and the Rec button on the red gimbal does not work. Is that red Rec button or what is the function of that button? I use a Panasonic Gh5. Please help me. Thanks

[@zhiyunsupportglobal706]

Hi! For connecting Crane M3 and Panasonic GH5, you need a Type-C USB Transmount Bluetooth Control Module and a Transmount Expansion Base. :)