Zoom-10 common challenges & their solutions

[@evelyngrammar]

Thank you, Russell, these videos are great. I save my recordings in the Zoom cloud. I don't do any editing so it's an easy place to leave them until I am ready to delete.

[@ttvRussell]

Thanks for the comment. I have added some new videos on Zoom here www.teachertrainingvideos.com/Zoom

[@diagnembaye423]

Thank you Russel for the great job you have been doing so far.

[@veteranfacilitator3654]

Russell, love your reference, added your videos to my playlist. A tip, I found using Cntrl - F or Cmd -F, when working with Zoom settings, saves a lot of time scrolling through the settings to find what it is you are looking for.

[@ttvRussell]

Great tip! Thank you. I have some new stuff coming out very soon. It might be worth signing up to the newsletter on my website www.teachertrainingvideos.com/sign-up.

[@veteranfacilitator3654]

@@ttvRussell Keep up the great work your doing!

[@ajunthaanwari]

Thank you for clarifying Zoom technicalities with honesty. I have watched a number of tutorials and yours is the best so far.

[@ttvRussell]

Thanks for that comment, Ajuntha.

[@diagnembaye423]

Very happy to watch your videos. Thoroughly demonstrated. Thanks

[@ttvRussell]

Thanks Diagne

[@elzagheorghiu6895]

Thank you very much! Your videos encouraged me to use the Zoom options with my students. Breakout rooms is a fantastic tool. Thanks a lot!

[@ttvRussell]

Glad it was helpful! I put loads of videos on my website about Zoom and they are very popular. You might find them useful. teachertrainingvideos.com/Zoom

[@binkybinkbm]

Thank you Russell, your videos are amazing, so interesting and informative to watch. Although professionally made, the fact that you are hesitant sometimes or take long in finding something in the settings, makes me feel encouraged not to give up. It makes all this online teaching possible. Keep up the good work and remain giving your lectures in such a natural way as this encourages loads of teachers.

[@ttvRussell]

Wow, thank you, B M ! Keep watching.. and don't give up!

[@diagnembaye423]

Real solutions are given here. Thanks a lot.

[@ttvRussell]

You are most welcome!

[@margomarshall6754]

A huge 'thank you' for your wonderful informative videos. I was having a problem sharing documents and navigating my way around Zoom in general. In this and other videos you explained that the Zoom Meeting Window can be minimized and dragged down to the bottom of the screen temporarily. Then you explained how to unminimize the window to return to the Meeting Window. Wow! I practised what you explained until I was comfortable with it and now I can share my screen with confidence. As well, I now understand why it’s important for my students to be comfortable minimizing & unminimizing the meeting window. Many thanks!

[@ttvRussell]

Margo, delighted to help and yes the silly things are often the things that catch us out. More free Zoom videos here www.teachertrainingvideos.com/Zoom

[@diagnembaye423]

Complete video tutorial. I do appreciate. Thank you.

[@ttvRussell]

You are welcome!

[@diagnembaye423]

Thanks. Many useful techniques as always.

[@diagnembaye423]

I like this video. It's really interesting.

[@ttvRussell]

Always glad I can help you Diagne. I hope all is well

[@MC-rq9bd]

Again, thank you so much for these videos, I'm sharing them with other teachers.

[@ttvRussell]

Thanks for the comment. I have added some new videos on Zoom here www.teachertrainingvideos.com/Zoom

[@ttvRussell]

Marzia, really kind of you. I am glad the videos are useful

[@MC-rq9bd]

I've got a question: one of the teachers I was practising with earlier tried many times to share her screen, but every time I could only see a black screen. How come? Is this a common problem? Thank you!!@@ttvRussell

[@rayzareisari8677]

Thank you very much... Antalya meeting was the most fruitful... Happy to see you are fine.

[@ttvRussell]

Thanks for the comment. I have added some new videos on Zoom here www.teachertrainingvideos.com/Zoom Take care

[@diagnembaye423]

Great ideas.Thanks.

[@ttvRussell]

Thanks for watching Diagne

[@diagnembaye423]

Always useful. Thanks a lot.

[@ttvRussell]

No problem!

[@wf4758]

So succinct and easy to follow- a real lifesaver :-)

[@ttvRussell]

Great, happy to help. More free videos here www.teachertrainingvideos.com/Zoom

[@grantbangkok]

Very helpful.Thx a lot.

[@ttvRussell]

Glad it was helpful! More videos on Zoom here: www.teachertrainingvideos.com/Zoom

[@andrewborowiec6420]

Do you have a video for the students? Nearly all the questions you have on here have a student on the other side who may not know what to do. Many don't even know how to log on. A video for them would be very helpful.

[@ttvRussell]

Andrew, it is true. This might be useful www.teachertrainingvideos.com/Zoom_what_students_need_to_know

[@zzz-fp8td]

Great tips for common issues- thanks again, Russell!

[@ttvRussell]

Thank You.

[@twiecek]

Russell, thank you for your awesome videos. They are truly educational for us simpletons "Zoom for Dummies." Can I retrieve the list of participants after the meeting ends? I have to record attendance, which is difficult to do while the meeting is in session.

[@ttvRussell]

Ted You have totally caught me out there. I guess there must be a way because you can do it in other systems. I think this video will give you the answer kzbin.info/www/bejne/sIjJkJ57i8uIe5Y

[@twiecek]

Perfect, thanks!!

[@Starzology]

Thanks. When you have a moment, please can you do a video about managing webinars and the payment portal? Thanks for sharing. ⭐️

[@ttvRussell]

i will keep this in mind. I have added some more videos here on Zoom www.teachertrainingvideos.com/Zoom

[@autoortawfiq6858]

Thank you so much for these videos. Super helpful

[@ttvRussell]

Thanks, Autoor.

[@mohammadsiddique2434]

Hello, thank you for all you Zoom videos, they've been really helpful! I wanted to ask, how do you show students what you can see as a host, i.e. the meeting toolbar? I'm prepping to teach some workers on Zoom. I also want to be able to show the participants the meeting toolbar during sharing a screen too, so they know what to expect when sharing a screen themselves.

[@ttvRussell]

Hi Mohammad. Only the host can see the full meeting toolbar. Although you can share you WHOLE screen, it won't actually show what you see in Zoom. You can either make someone a co-host or change the host for this purpose or I would suggest taking a screenshot and send this to them afterwards. Maybe annotate the screenshot by drawing an arrow or highlight certain parts of the toolbar.

[@kayrosconsultingpascallaug4623]

Thank you very much.. very helpful !

[@ttvRussell]

Kayros, very glad to help and thanks for the nice comment.

[@dimitrav9353]

Really useful...thank you so much!!!

[@ttvRussell]

Glad you thought so, Dimitra.

[@markstein2274]

I have 2 computer screens setup and I am using Keynote to teach these classes. When I share my screen. My mac screen that I am sharing from to my other Monitor my mac screen goes black, why is that happening and how can I fix this problem. My classes start this Saturday morning..HELP

[@ttvRussell]

Sorry, I cant help, I don't use a mac and I only use one monitor these days.

[@callakrause4530]

Hi Russell...I teach voice for a music school and would like to starting teaching online while we're all house bound. It's a one on one lesson 30 - 45 mins. I think this is a relatively straight forward process but am concerned about having the best audio...I need to play the melody line for songs (not accompaniment) as well as vocal technique. My students range from 8 - 26...I'm a newbie to Zoom and a technological idiot! can you please help me!!! I've been watching your videos and they're excellent..very clear.

[@ttvRussell]

Hello Calla. Firstly, thanks for your lovely comment. It seems that many musicians and music teachers are using Zoom to not only connect but collaborate on things. There are audio settings for each person using Zoom. It works best with a headset rather than an in-built mic, but I understand you might want to pick up good quality sound from any instruments. If it's just voice, get them to consider what audio input (i.e. microphone) they are using, then look at the audio settings in the bottom left-hand pane in Zoom. Settings here: www.teachertrainingvideos.com/key_settings_when_teaching_with_zoom

[@henryboza6530]

Thank you, very helpful information.

[@ttvRussell]

You are welcome, Henry.

[@joycalienes1991]

Hi Russell, Thanks very much for the wonderful videos. I have a question about virtual background. When I choose one I see myself as a "ghost" I look transparent and the picture I choose only goes over part of the background. It was happening to a few of us during a session. Can you tell me what might be the problem and how to solve it? Thanks very much

[@ttvRussell]

Hi Joy. Virtual Backgrounds are only recommended when you have a single colour behind you, like a white wall. If there are too many colours your video will have some bad effects. The ideal situation is to have a green screen, but most people don't have this option. Try uploading an image from your computer into Zoom and see if that helps. Here's a video on Green Screen, if you are interested by this effect: kzbin.info/www/bejne/jX7Cn5x9h8arjNU

[@carolynmiles9414]

How do you designate your co-host after you enabled co-host in settings?

[@ttvRussell]

When people are in the room, you go to the participants list, roll over their name and then you will notice there are some options to click on, one of them allows you to make the user a co-host.

[@danutajakimowicz51]

Thank you, it was a very helpful video.

[@ttvRussell]

Glad it was helpful, Danuta.

[@tracycarter7291]

Thank you so much for all your videos. I made a Canva presentation with 4 slides and A different video embedded on each slide. I want to do breakout rooms and each room watch a different video in the breakout room and summarize on IWB. How can they access their specific video from their breakout rooms? You’ve mentioned watching videos in break out room a couple times, but I don’t know how to set it up..

[@ttvRussell]

Hi Tracy. That's a great question, which you can manage in BreakOut Rooms. First, watch this video: www.teachertrainingvideos.com/complete_breakout_rooms_training as it tells you more about how to do this. In your case, you might set up a link to each of the 4 videos but only give the direct links for each one to each room, by joining them one after the other. Play around with this option if you can. Take a bit of practice. Russell.

[@pamalamusselwhite9752]

Your videos are great, Thank you!

[@ttvRussell]

That is really kind of you Pamala. I have added more Zoom videos here www.teachertrainingvideos.com/Zoom

[@mohammadsiddique2434]

Another question sorry, can you annotate 1-1 instead of allowing all participants to annotate? Thanks!

[@ttvRussell]

You can enable or disable participants ability to annotate and to add information to shared screens in settings. You can also turn this on or off during a meeting, using the new security button on the toolbar (version 4.6 or later). This video is over a month old now but still focuses on the annotation feature: kzbin.info/www/bejne/nmXapmR5jqp8iNE or an even earlier one here: kzbin.info/www/bejne/j4vZaGOaqNSHnsU

[@lorettaferreira2225]

After sharing a google slide presentation, (and recording) and then viewing the recording afterwards, i noticed that a few of the slides that i was navigating through, during the presentation, does not show up in my recording... Why?

[@ttvRussell]

Lorreta, that is very odd and I honestly don't know why. It should record everything you do on the screen.

[@zzz-fp8td]

I have a question: is it possible to give each participant a different screen for example, if you wanted to do a jigsaw reading or get students to take notes on different texts?

[@ttvRussell]

Thanks for that question, zzz. The thing you can do is to put certain students into certain rooms together, where one of them shares their screen. As a host you can join each of these and manually give them different instructions or different parts of a jigsaw reading. If you see what I mean. Hope this helps. Russell.

[@zzz-fp8td]

@@ttvRussell that's great! Thank you so much

[@ellejayrose5944]

great. thank you

[@ttvRussell]

Thanks, ElleJay Rose.

[@cecilefle5682]

HELLO thanks a lot how can we have the chat while sharing screen? thanks

[@ttvRussell]

Hey, Cecile. The chat window should appear, even in screen sharing. Sometimes it gets hidden or seems to disappear. Sometimes if you click on the bottom toolbar and the chat icon, it will become a floating window, or you can attach it to the 'manage participants' window on the right hand side of Zoom.

[@faithandloveinfo]

Great job! How do you get that nice big yellow circle around your cursor? Been wanting to do that for a long time now.

[@ttvRussell]

Hi Dr Frederick. The big yellow circles around my cursor come from the screen capture tool I use for all my videos. It is Camtasia. More on that here: www.teachertrainingvideos.com/screen-recording-software/a-mini-course-in-camtasia-2018-recommended-camtasia-trainer

[@alirezanavabazam2021]

and i can make my resident as host to give seminar or not

[@ttvRussell]

You can promote a participant to enable them to give a seminar. In a webinar, a co-host would give a presentation. See my other reply.

[@alirezanavabazam2021]

what is different between co host and host

[@ttvRussell]

Hello. The host is the one whose Zoom account is used and who sets up the meeting or webinar. They can then make someone else a co-host so that they have the same administration rights as the main host.

[@muhammedshameem181]

Hi, How can i record hosting video only while in an online class (more than 10 participants). while recording, all participants are in that video but i need to record my window only. Is there any option, if so please help. Thank you.

[@ttvRussell]

Hi Muhammed. There are two recording options. If the host enables other participants to record 'locally' then break out rooms will also be recorded, but only the main window or what the host sees can be recorded to the Zoom cloud. Check out this video on recording your lessons here: bit.ly/2UVojmF or more on using Zoom screen sharing here: bit.ly/2UQOB9h

[@cooperjdcox49]

Why does my screen freeze during a session?

[@ttvRussell]

Cooper, it is often to do with internet speeds. You need about 20 MB per second to get reliable connections with Zoom.

[@cooperjdcox49]

@@ttvRussell Zoom messages that it is unstable internet. What is that?

[@nikkiyoung7879]

Help, anyone. I've turned this off in the settings: 'Virtual background Allow users to replace their background with any selected image. Choose or upload an image in the Zoom Desktop application settings.' But the students can still change their background. Why is this? I find it very distracting, which is why I wanted to remove this option. Thanks.

[@ttvRussell]

Hi Nikki. That's for your comment and for following the channel. If you disable this feature in settings, that should mean that participants can't replace their backgrounds. I can understand why this would be distracting. It's just option in the settings, so not sure why this isn't working for you. I know that LTSIG are running a session on Zoom this Friday which inclues Virtual Background options: ltsig.iatefl.org/ltsig-fridays/

[@nikkiyoung7879]

@@ttvRussell Yes, you would think so, wouldn't you? I will check out this video on Friday and see what they have to say. Thanks.

[@EasyRashi]

How to connect with Non smart phones ?

[@ttvRussell]

I am not sure you can. You need to be able to play the zoom app and connect to the net. I have added some more Zoom videos here www.teachertrainingvideos.com/Zoom

[@milagrosgemmell777]

My zoom meetings tend to freeze frequently. Why does it happen?

[@ttvRussell]

Hi Milagros. If could be an overload on the device / computer that are using or internet 'bandwidth' issues rather than Zoom itself. Zoom handles multiple videos very well.

[@sbeckas]

Why not use the" find" function-it really saves times on zoom settings.

[@ttvRussell]

Sounds like a good tip. I just get used to working the way I do but you are right!! Added more free Zoom videos here www.teachertrainingvideos.com/Zoom

[@alirezanavabazam2021]

what will be the capacity of meeting in zoom pro

[@ttvRussell]

No idea, I think it depends on what you pay for. I have a room for a 100 but friends of mine have bigger rooms.

[@Creatorscripts]

You can also give Zoho Meeting a try... www.creatorscripts.com/online-meeting.html

[@ttvRussell]

Thanks I will.

[@alirezanavabazam2021]

dear sir hi if i get the zoom pro i can have 250 participant or again i have to pay extra

[@ttvRussell]

Dear Alireza. Yes, 100 participants for the Pro account. You would need to pay more for 250. us04web.zoom.us/pricing

[@annafriedensberg2396]

Great thanks Russell but you talk a bit too quicky. If your videos are for persons that are not ZOOM experts, we have to figure out 1. what you say 2. how to do it technically . There is no space for a breath. PLEASE SPEAK a bit slower! Thanks!

[@ttvRussell]

Haha, ok Anna. I take your point. I do get a bit excited and carried away at times, so it's a fair comment. I used to speak a lot slower in my tutorials, but most comments were about speeding up. I'll try more in future. Thanks. Russell.

[@cooperjdcox49]

I have 300 mbps

[@ttvRussell]

I have some new stuff coming out very soon. It might be worth signing up to the newsletter on my website www.teachertrainingvideos.com/sign-up.