What should be the pressure when the system is on working and hot
@AlphaHeatingInnovation8 күн бұрын
Hi, it should be between 1-2.
@phn789917 күн бұрын
Mines just been installed but its been in a month and never worked... still waiting for them to replace a faulty part (!) on a brand new boiler!!!
@AlphaHeatingInnovation15 күн бұрын
Hi, we're sorry to hear this and would like to look into it further. Please give our team a call directly on 0344 871 8760
@GaryPilling22 күн бұрын
Rubbish video it tells you nothing
@mysterygirl-xt4ic27 күн бұрын
Is this an air source heat pump
@AlphaHeatingInnovation26 күн бұрын
Yes, it's a 4kW heat pump that works with our E-Tec 33HB boiler.
@mysterygirl-xt4ic26 күн бұрын
@AlphaHeatingInnovation air source?
@AlphaHeatingInnovation26 күн бұрын
@@mysterygirl-xt4ic yes air source.
@kennyhenderson4482Ай бұрын
Well done our Gaz ❤️
@claireajibola3287Ай бұрын
e08???
@AlphaHeatingInnovationАй бұрын
Hi, please give our team a call and they will be able to assist you with this. You can reach them on 0344 871 8760.
@chrismorrish130Ай бұрын
I've got the external temp sensor with this for weather compensation. It seems to work well matching the flow temperature to the heating requirement, taking into account the outdoor temperature and how quickly the room is heating up. For example it raises the flow temperature in colder weather or if the room is slow to heat up. I'm not sure we get much gas saving as the boiler only modulates down to 4.9kw and our max heat loss is 7kw. I'd say the house is more comfortable kept at an even temperature with similar gas consumption. Is it better to to set the controller to learning mode or not? Does the offset value adjust the temperature value from the external probe? So a lower offset would mean a steeper flow temp curve? Thanks.
@AlphaHeatingInnovationАй бұрын
Hi Chris, we would recommend giving our team a call on 0344 871 8760 and they will be happy to assist.
@joestuttard1495Ай бұрын
❤❤❤ thank you! First snow of the year and boiler dropped pressure. Thanks for the help!
@sierra-chenaiАй бұрын
what does e08 mean?
@AlphaHeatingInnovationАй бұрын
Hi, please give our team a call and they will be able to assist you with this. You can reach them on 0344 871 8760.
@AllenHart999Ай бұрын
I was waiting for the thumbs up from Dan at the end. 😂Good video thank you.
@jasonaris53162 ай бұрын
Really interested in this solution
@AlphaHeatingInnovation2 ай бұрын
Hi Jason, feel free to give our team a call on 0344 871 8760 for some more information.
@AllenHart999Ай бұрын
Just installed one in my house. Really good so far.
@elizabethhunt77752 ай бұрын
I have set my timings. I have set the Eco (lowest) temp. But How do I set the goal temp for my timings… I’m currently not in my ‘on’ time and when I go to change the temp it goes to an override (of course) but I don’t want to override I just want to set the temp for when the ‘on’ time comes.
@AgnieteM2 ай бұрын
How do I just.. reduce the temperature 😅😅
@AlphaHeatingInnovation2 ай бұрын
At around 50 seconds we describe how to increase the room temperature, this will work for decreasing the temperature. Simply turn the dial until you reach your desired temperature and them press the thermometer button. For any further assistance, please give our team a call on 0344 871 8760.
@francoisgs12 ай бұрын
What is error 43?
@AllenHart9992 ай бұрын
Can you set this up on a computer or is only via the controller. Thanks.
@AlphaHeatingInnovation2 ай бұрын
Hi Allen, commissioning needs to be done physically at the end of an installation, however once commissioned the system can be accessed via www.smartech.alpha-innovation.co.uk on any laptop or computer.
@iainmackenzie7272 ай бұрын
Quick question - how do you set a temperature for the on periods, as I want my house to be warmer than the eco temperature during my selected times… thanks in advance.
@elizabethhunt77752 ай бұрын
Did you find out? 😂
@iainmackenzie727Ай бұрын
@@elizabethhunt7775 still no response or solution...😳
@jennypurplethefirst2 ай бұрын
Thank you for uploading this - I was getting nowhere fast with the booklet, but now I think I’ve sorted it! 🤞🏻😂
@_a.z3 ай бұрын
A good controller wouldn't need a video! Party mode???!!!
@ReeziieRee3 ай бұрын
Thank you ❤
@lydiaclarke54493 ай бұрын
It would have been nice if the engineers had shown me how to operate the control. I have had my boiler installed for 3 months and still have difficulty using it, I need help
@AlphaHeatingInnovation3 ай бұрын
Hi Lydia, please give our team a call on 0344 871 8760 and they will be able to assist with your controller.
@martinlong87393 ай бұрын
Jesus! That bl33din music! 😮
@MegaEstrellada3 ай бұрын
What is error 70 means please?
@AlphaHeatingInnovation3 ай бұрын
Hi, please call the Helpline team on 03448718764 and we'll happily assist with your query.
@MichelleSelmanaj4 ай бұрын
How does it use currently gas/electric prices if on Agile for Electric which changes every 30mins and tracker on gas which changes daily??
@AlphaHeatingInnovation4 ай бұрын
Hi, gas and electricity prices are added manually into the Smartech control, which works well for those on a fixed tariff. Currently this is not smart grid ready so would be unable to track frequent changes to prices.
@stephenclarke48914 ай бұрын
Should the water be on or off
@stephenclarke48914 ай бұрын
Water supply on or of
@AlphaHeatingInnovation4 ай бұрын
To reset an error code on any combi we would suggest closing any taps. There is no need to isolate the cold mains water supply to the boiler as part of a standard fault reset.
@laurencetaylor91614 ай бұрын
When running in summer mode (hot water supply only) what temperature should i have this set to?
@AlphaHeatingInnovation4 ай бұрын
Hi, we recommend 18-21°C.
@DClarke19544 ай бұрын
Does this qualify for the government £7,500 grant?
@AlphaHeatingInnovation4 ай бұрын
Hi, unfortunately this does not currently qualify for the grant.
@patricia20107506 ай бұрын
How to change the batteries in my thermostat
@cryptostu44066 ай бұрын
Hi,Dan doing a selfbuild now do you fancy doing update video on alpha ashp with Allan Hart Barnsley, there’s going to 45new builds on site , but mine is my own,
@AlphaHeatingInnovation6 ай бұрын
Hi, please get in touch with our team direct at [email protected] and we can pass this onto Dan.
@AllenHart999Ай бұрын
Just installed one at my own house.
@Dudey_7 ай бұрын
Thank you for this video!
@SeymusN19 ай бұрын
I save the evening. Cheers mate!!
@ilov3mydancefloor10 ай бұрын
Oh you are a savior.. I watched this 5 times until I grasp what to press do do what I want 😂 hopefully thanks to you I will be warm now and mi bill will be controlled 🎉 🙏
@naeemakhtar365511 ай бұрын
How do you refill the water as I followed the instructions but nothing happened
@robertjames338611 ай бұрын
Still can't get mine to connect
@AlphaHeatingInnovation11 ай бұрын
Hi, please contact our team on 0344 871 8760 and they will be able to assist with this.
@patmeakin96102 ай бұрын
Ours was all set up by the installation team, but we have noticed that there's 'HB ERROR' at the top. Above the number. Heating is still coming on. Is it a problem?
@sandykurton845211 ай бұрын
my boiler dosent have a reset button
@AlphaHeatingInnovation11 ай бұрын
Hi, we would recommend giving our team a call and they will be able to talk you through some options. You can reach them on 0344 871 8760.
@bookletmack11 ай бұрын
I can't set the party mode or ecot higher than 14.4° and when I increase the target temperature in timed mode it always resets to 14.4° before the target temperature is reached. I'm constantly having to manually turn the heating on and it gets very cold overnight. Is something broken?
@AlphaHeatingInnovation11 ай бұрын
We would recommend giving our team a call on 0344 871 8760 and they will be able to assist you with the settings.
@ashleighdelrio141311 ай бұрын
I have this thermostat, and Alpha Evoke 28 boiler. Is there a wireless smart heater to go with this so I can control when I’m not home?
@AlphaHeatingInnovation11 ай бұрын
Hi, we're afraid this is not compatible with our smartphone app. Our Alpha Connect has this functionality.
@hazelnejad68711 ай бұрын
0:21 But I don't have a toggle button on the circle that says Alpha on the Boiler. Mine is an ALPHA EVOKE 28 I have no timer at all which means I have to keep turning the Boiler on & off everytime I need heating. My rents just gone up £200 per month even though my landlord does nothing. Can ANYONE PLEASE HELP ON WHAT I CAN GET FOR A APLHA EVOKE 200 JUST SO I can wake up warm. I don't even have radiators dials on my radiators so everytime I have the Heating on I have to have every radiator on in a 2 Bedroom Massionette! PLEASE HELP ANYONE?! 😢
@AlphaHeatingInnovation11 ай бұрын
Hi Hazel, it's best practice to have a time and temperature control on your boiler, we would urge you to discuss this with your landlord or preferred heating engineer. Alternatively, for any technical advice you can call our team on 0344 871 8760.
@brendajarvie6612 Жыл бұрын
Ty
@heroboss1565 Жыл бұрын
Hi guys i'm having E10 what can i do about it
@AlphaHeatingInnovation11 ай бұрын
E10 is a pressure fault, our team will be able to assist you in rectifying this. Please give them a call on 0344 871 8760.
@nottooherbal Жыл бұрын
I’m lost?
@maureensteward49 Жыл бұрын
Thanks so much.... So easy to follow your instructions
@garysouth3433 Жыл бұрын
The most complicated thermostat on the market,it's ridiculous
@sergiechevarria8042 Жыл бұрын
Hi,thanks for the video,I have a question,when arrive the time for exemple 7 am,I programmed to start but don’t start,I don’t know why
@AlphaHeatingInnovation Жыл бұрын
Hi, please check the mode is set correctly (i.e. clock showing for auto, or cocktail glass for timer override) and the desired temperature (i.e. the setpoint) is higher than the current room temperature.
@prasantabandyopadhyay2210 Жыл бұрын
This is like a gift... Thanks for uploading.
@1982nool Жыл бұрын
I've had this boiler fitted 5 weeks ago and won't let me connect my phone just says not connected toJOTTO_CONFIG-AP
@conwasa Жыл бұрын
Can wired controls be used with your domestic boilers?
@AlphaHeatingInnovation Жыл бұрын
Hi, yes they can.
@TheKingkong110 Жыл бұрын
Hi Will this fit my alpha cb25 combi boiler ? Thanks
@AlphaHeatingInnovation Жыл бұрын
Hi, yes it will.
@harikrishnan4994 Жыл бұрын
Hai. Can this be used for Alpha intec 34c boiler
@AlphaHeatingInnovation Жыл бұрын
Hi, yes it can.
@hari23sree Жыл бұрын
@@AlphaHeatingInnovationthank you
@QuelliColes Жыл бұрын
Hi just followed your vid. But mine now thinks it’s Monday!?!