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@TouchstoneMPWD
@TouchstoneMPWD Күн бұрын
I did a trial run for a company that had 5 pick-up trucks think 2 were 2500s and the other 3 were 1500s.. I detailed 2 of them for $50 a piece. They called me back a couple weeks later wanting me to do their vehicles every month so I told him my prices for the 2500s ($70) and the $1500s ($60) he didn't want that price he said I like the $50 better I said I understand that sir. But I can't do it. He tried to say well this is guaranteed money for you. I said yes sir, I understand that, I have clients who are reoccurring every two weeks and every month. I don't even take off the price for them... He said Well I'm going to let you think about it till the end of the week and you can call me back.... I called him back later that week and I told him unfortunately I'm not going to be able to do it for that price. It would be nice to get a fleet account but at the same time I'm doing pretty good with my regular clients that I have. P.S. I just got that detail brush today for the Rims Speed EZ by EZ DETAIL. This brush feels like actual QUALITY compared to the one I told you about on the phone. looking forward to using it tomorrow.. thanks 👍🏻
@softballbryan
@softballbryan Күн бұрын
Appreciate your honest discussion of the topic. Thanks for sharing this information with the world. All the best to you in your detailing business.
@topstardetailing
@topstardetailing Күн бұрын
@@softballbryan thanks Bryan! You as well!
@samisami5358
@samisami5358 2 күн бұрын
How do you go about getting permits ? Do you have permits for every city you work in? In Cali, you either get permits or risk it
@topstardetailing
@topstardetailing Күн бұрын
@@samisami5358 I just got a business license for Clark County which covers almost all of Vegas… I didn’t get one for each individual city… no one is ever checking on that stuff and it seems like a waste of money to me.
@DetailnCo
@DetailnCo 2 күн бұрын
Another banger, I did have my employee on percentage for a little while 30% of every detail which is really pushing him to upcharge on every detail, thinking about putting him to hourly soon and commission like you said. What would you say a good starting $ amount for hourly and percentage? We are always around 100$ an hour or more for every job. Thanks Sir you're the man!!
@topstardetailing
@topstardetailing 2 күн бұрын
@@DetailnCo thank you brother! 🙏 there are alot of different ways you can structure it - a higher hourly rate + a lower commission rate or vice versa. I just try to calculate it out so that it all averages out to somewhere between $25-$40 an hour (depending on the work they are doing for you) including hourly, commission, tips. Im usually right around that $100/hr work rate as well but you also have to account for all the expenses- fuel, products, insurance…etc it’s finding that balance to where the employee is happy and you’re also making a decent wage after subtracting out all the expenses.
@CPrideC
@CPrideC 2 күн бұрын
All hail the detail GOD. We are not worthy! Another great video Jeff! 💖
@topstardetailing
@topstardetailing 2 күн бұрын
@@CPrideC now that’s just ridiculous! 😂
@PolishedMobileDetailing503
@PolishedMobileDetailing503 2 күн бұрын
The bucket of wisdom 😂 another great video full of gems !
@topstardetailing
@topstardetailing 2 күн бұрын
@@PolishedMobileDetailing503 😂
@CPrideC
@CPrideC 2 күн бұрын
💖💖💖
@topstardetailing
@topstardetailing 2 күн бұрын
@@CPrideC :))
@CPrideC
@CPrideC 2 күн бұрын
I just open the hood and spray it with windex and then take the hose to it. This sounds good too though. 😉💖
@topstardetailing
@topstardetailing 2 күн бұрын
@@CPrideC yeahhhh everyone has their own process… just do what works for you ;)
@CPrideC
@CPrideC 2 күн бұрын
Top star! Best of the best!
@topstardetailing
@topstardetailing 2 күн бұрын
:))
@CPrideC
@CPrideC 2 күн бұрын
Great video Jeff! 💖
@topstardetailing
@topstardetailing 2 күн бұрын
Thank You! :)
@CPrideC
@CPrideC 2 күн бұрын
Top star stuff Jeff! 💖
@topstardetailing
@topstardetailing 2 күн бұрын
@@CPrideC thank you :))
@BrugsCarCare
@BrugsCarCare 2 күн бұрын
One of my favorite channels! Love the content Jeff :D
@topstardetailing
@topstardetailing 2 күн бұрын
@@BrugsCarCare thank you 🙏
@pandamike209
@pandamike209 3 күн бұрын
Damn 195 I herd me in and out and like a one step wax 250 but I'm in California
@topstardetailing
@topstardetailing 2 күн бұрын
@@pandamike209 my express detail for small cars $195, SUV and midsize trucks $240, XL SUV & trucks $270… my executive package would be double those prices.
@fastmotoring3102
@fastmotoring3102 3 күн бұрын
Naw you did do good tho you handle it in the correct way manner
@topstardetailing
@topstardetailing 2 күн бұрын
@@fastmotoring3102 thanks mannnn… appreciate your feedback! 🙏
@BestInClassDetailing
@BestInClassDetailing 3 күн бұрын
Stay with suds and you’ll stay a stud 😂😂😂😜👍🏼👊🏼
@topstardetailing
@topstardetailing 2 күн бұрын
@@BestInClassDetailing it’s funny how some people are either in the rinseless camp or the suds camp and the line is drawn in the sand… choose your side! 😂
@BestInClassDetailing
@BestInClassDetailing 2 күн бұрын
@ I don’t choose my sides, I let my clients choose it as it’s their service they are paying for and ultimately up to them. 👍🏼
@topstardetailing
@topstardetailing 2 күн бұрын
@ 👍🏼
@BestInClassDetailing
@BestInClassDetailing 3 күн бұрын
The guy on the phone, was that the guy you made another video with? 😂 put two and two together.
@topstardetailing
@topstardetailing 2 күн бұрын
@@BestInClassDetailing no, ALL my calls I take on video are legit actual calls/customers… you’ll see that actual detail take place in a video soon along with the 5 star review I got from the customer. No fakery on this channel brother, 💯 real content, happening in real life out there on the front lines every day!
@BestInClassDetailing
@BestInClassDetailing 2 күн бұрын
@ that’s what I meant, I saw the guys car you were detailing in another video 😜😂👍🏼
@topstardetailing
@topstardetailing 2 күн бұрын
@ you wouldn’t have seen it yet, that video has not been released yet… coming soon
@BestInClassDetailing
@BestInClassDetailing 3 күн бұрын
Free labor baby! lol jk I do hourly
@topstardetailing
@topstardetailing 2 күн бұрын
@@BestInClassDetailing I think straight hourly for a helper that rides along with you is ok, but once they are working for you unsupervised then you need to incentivize them a bit. If they do the job alone they for sure get to keep any tips which can be pretty significant at times.
@BillaDaKilla
@BillaDaKilla 3 күн бұрын
Hi Jeff can you explain what you do with the buckets of dirty water? Do people car where you dump them? Thanks brother. I plan on going mobile this April.
@topstardetailing
@topstardetailing 2 күн бұрын
I just dump it in the street and it will dry up within 30 minutes or so... it's just soap and dirty water so it's not like you're dumping motor oil in the street or anything. I wouldn't recommend dumping the water down any drains or anything or the neighborhood Karens might complain.
@Brian-xn7ns
@Brian-xn7ns 3 күн бұрын
Another great video Jeff and thank you! I agree with your thinking related to employee compensation of providing a commission on the jobs and upsells to incentivize them. Regarding job security, quality of work and commitment will largely dictate that. Colored snow foam is a gimmick to me and doesn't add anything to the finished product. The only thing I can see good is that it can attract the eyes of passersby who may stop and ask about it and possibly lead to new business. Keep the videos coming brother!
@topstardetailing
@topstardetailing 3 күн бұрын
Thanks Brian! I agree with you on everything including the colored snow foam... it's definitely more of a gimmick, but looks cool to people passing by and grabs some attention...other than that it's not really worth it in my opinion ;)
@rosaliep-m7n
@rosaliep-m7n 3 күн бұрын
I learn something from every video!
@topstardetailing
@topstardetailing 3 күн бұрын
Ohhh yeah... what did you learn Rosalie? :)
@mlanddetail
@mlanddetail 3 күн бұрын
Hey Jeff. We love your channel! Keep up the good work. Your videos are a big motivation for us 🙂
@topstardetailing
@topstardetailing 3 күн бұрын
Thank you! Will do! I really appreciate your feedback!!
@jamesjgtst
@jamesjgtst 3 күн бұрын
Another great video full of advice, insights and even a bit of stoic philosophy...love it!! 👍👍👍
@topstardetailing
@topstardetailing 3 күн бұрын
Glad you enjoyed it! Thanks for the feedback James!
@jon7523
@jon7523 3 күн бұрын
I appericate his drive & success but I did'nt appreciate his remarks about firing an employee if they don't get a 5 Star review. I say this as an Owner because ppl make mistakes & sometimes clients can be unrealistic or even harsh at times. If you've done detailing long enough - you know that to be true. So I would'nt take that approach with staff. I'm all for being firm but be fair. If not your employee retention will suck & ultimately that type of high turnover hurt the business.
@topstardetailing
@topstardetailing 3 күн бұрын
I was joking about the 5 star reviews... I have already discussed that with my employees, it hasn't happened yet, but if it ever does we simply go back and do whatever it takes to make it right and get the 5 star review ;) I love the empathy you have as a business owner and I feel the same way! Cheers
@jon7523
@jon7523 3 күн бұрын
@@topstardetailing respect & thx for clarifying. For what it's worth I admire you as detailer & business man that started as a mid-lifer (as I'm I). In this industry that's saturated by youngsters that ain't easy ✊️
@topstardetailing
@topstardetailing 2 күн бұрын
@@jon7523 it’s definitely tough on the body! Im sore AF all the time and have already had to have both carpal tunnel syndrome surgery as well as trigger finger surgery within the last year… really hard on your hands! Im really good to my employees and pay them very well… but most of them never make it through the summer once the temps break 110 degrees which is about all of july and august they drop off.
@jon7523
@jon7523 2 күн бұрын
@@topstardetailing it sure is on the body and I'm still in my 40s lol but my plan is to eventually move into straight mgmt, training & overseeing the business. I'll let my son & younger guys mainly take over the labor intense part. While I focus more on all the marketing, managing, admin, etc. I may still do one or so a week to keep me physically active & maintain my skills as sharp as possible. Balance is the name of the game🫡💯
@ernieRUOK
@ernieRUOK 3 күн бұрын
That call of someone wanting Nordstrom service at a Walmart price lol 😅
@topstardetailing
@topstardetailing 3 күн бұрын
One of many Ernie! 😂
@christianmartinez7161
@christianmartinez7161 3 күн бұрын
Keep it up man look forward to watching your videos when you post love the transparency and professionalism
@topstardetailing
@topstardetailing 3 күн бұрын
@@christianmartinez7161 thank you Christian! Appreciate your feedback 🙏
@ernieRUOK
@ernieRUOK 3 күн бұрын
Jeff is doing some quality work and he’s not cheaoing out on the products he uses
@topstardetailing
@topstardetailing 3 күн бұрын
I have built my brand/reputation on always doing quality work... that and customer service are top priority for me.
@Exomoon245
@Exomoon245 3 күн бұрын
Hey Jeff from the UK, great video! Have you tried Bilt Hamber products? They have something for the brake discs called Atom Mac, stops that rusting, a quick spray and you're good. Also their snow foams Auto Foam and Touchless have amazing cleaning power. Sugar based and biodegradable.
@topstardetailing
@topstardetailing 3 күн бұрын
Thanks man! Great to have some input from the UK. I haven't tried those products yet... I have heard the name, but never see them in any detailing shops around here. Sugar based snow foam?? Really???
@jayp9450
@jayp9450 3 күн бұрын
Handshake 🤝
@topstardetailing
@topstardetailing 3 күн бұрын
@@jayp9450 👍🏼
@KANEKONGs
@KANEKONGs 3 күн бұрын
I think that will be your first and last time using dyed foam
@topstardetailing
@topstardetailing 3 күн бұрын
@@KANEKONGs wasn’t my first time, but possibly my last! I think I still have a bottle or two left but I might just toss it in the trash 😂
@filjetski3181
@filjetski3181 3 күн бұрын
Great insight as always jeff!😊
@topstardetailing
@topstardetailing 3 күн бұрын
@@filjetski3181 thanks brother! Appreciate you 🙏
@ernestocontreras3927
@ernestocontreras3927 3 күн бұрын
Thanks for the tips and tricks 😊
@topstardetailing
@topstardetailing 3 күн бұрын
@@ernestocontreras3927 you got it Ernesto! Cheers brother! :)
@Juicefree
@Juicefree 3 күн бұрын
Bro your in the wrong crew suds heads are wack ....it's rinseless gang!!!!!!!
@topstardetailing
@topstardetailing 3 күн бұрын
@@Juicefree 🤔 ok
@Juicefree
@Juicefree 3 күн бұрын
@topstardetailing we need you on our side ! ... look at the detail world 90% of detailers are using soap the other 10% is using rinseless...your a 10 percenter we need you over here not on the other side with the common folk
@topstardetailing
@topstardetailing 3 күн бұрын
@ ohhhh 😂 got it! I think rinseless wash can be good at times and has its place in detailing when you are dealing with a vehicle that isn’t very dirty, but for vehicles that are more dirty it just makes sense to use soap and pressure washer. I don’t think you need to choose sides and only do one way or the other… just do whatever you feel is best / most efficient for that specific detail job. As long as the results are good it doesn’t matter how you get there ;)
@Juicefree
@Juicefree 3 күн бұрын
@topstardetailing the average detailer uses soap and trust me my dude your a above average type of dude🙏
@topstardetailing
@topstardetailing 3 күн бұрын
@ so what is your process if the vehicle is really dirty? Like I said I’m not against doing a rinseless wash, but it just comes down to what is going to be most effective for the job you are on.
@JoshJecklinDetailing
@JoshJecklinDetailing 3 күн бұрын
Good to know about that colored soap. It looks really cool but is hott garbage lol
@topstardetailing
@topstardetailing 3 күн бұрын
@@JoshJecklinDetailing yeah I agree Josh, more of a gimmick for a cool foam show but that’s about all it’s good for.
@alxpar
@alxpar 3 күн бұрын
Great info. Keep up the good videos
@topstardetailing
@topstardetailing 3 күн бұрын
@@alxpar thank you 🙏 will do my best ;)
@mariol6095
@mariol6095 3 күн бұрын
Did you charge more in the total price for that "same day" scheduled appointment you made on the video?
@topstardetailing
@topstardetailing 3 күн бұрын
@@mariol6095 Hey Mario! I don’t charge extra for same day appointments… if I have availability/openings then the goal is to fill up the schedule with as many vehicles as possible for each day… having open gaps in your schedule for the day is basically just dead space that essentially lowers your hourly wage if you’re just sitting around waiting.
@KingTheDetailer
@KingTheDetailer 3 күн бұрын
From my experience I worked for someone all my life until I decided to open my mobile detailing business and I love it . I make my own schedule and I make the decision for my business. I would never work for anyone else as long a God keeps me under his grace. You might have a lot of responsibility and it's constant work but it all pays off not having to ask someone for vacation time or for anything.
@topstardetailing
@topstardetailing 3 күн бұрын
@@KingTheDetailer great input and thanks for sharing. Let me ask you this - From your experience… Do you feel it was beneficial or would be beneficial for someone to work for someone else first to develop their detailing skills and business knowledge or better to just jump in on your own from the beginning and learn as you go?
@KingTheDetailer
@KingTheDetailer 3 күн бұрын
First 😂
@topstardetailing
@topstardetailing 3 күн бұрын
@@KingTheDetailer first & second! 😂
@ocshine.detailing
@ocshine.detailing 4 күн бұрын
Detailing 🪜 haha
@topstardetailing
@topstardetailing 4 күн бұрын
@@ocshine.detailing definitely a must have for these large RVs!