gotta be lawyer bullshit- looks like they pulled the app

Hello Emiro Hernandez, thank you for your question. This tool is powered by your vehicle's accessory fuses. Simply plug your tool in, turn the ignition on, but not have your car started, and your device will begin scanning for codes automatically. If you have any other questions, feel free to reply or call us at 800-544-4124. We are available Monday-Saturday 6 am-6 pm PST.

You also can download user manual of this tool at here: www.innova.com/pages/download?code=3020RS

Hi there, thank you for your question! If your tool is reading ERROR when you connect it to your vehicle's OBD2 port, that means it is unable to establish a connection to the vehicle. Please try turning your vehicle in the ON position first and then connect the scan tool. If that does not work, try starting your vehicle's engine and then connect the scan tool. Please do not hesitate to contact our USA based technical support team at [email protected] if you require further assistance. We are available Monday-Saturday 6 am-6 pm PST.

Thank you for your question and we apologize for that inconvenience. Please try installing this link onto your PC and then connect your 3130c with a mini USB cable afterward. s3.amazonaws.com/download.innova.com/softwares/RepairSolutions_V3.0.25_PCLive.exe If this does not help, please do not hesitate to reach out to our USA based Technical Support team at [email protected] for further assistance! We are available Monday-Saturday 6 am-6 pm PST.

@@EquusInnova tHANK YOU, it did work

@@EquusInnova I have a question, does this scanner show a flow chart? I have a error code on my car U110C and need to know where to start.

The tool has 3 LED lights. If the tool shows the green LED light when you connect it to your vehicle, your vehicle is smog ready.

Salut, merci d'avoir contacté. N'hésitez pas à nous envoyer un e-mail à [email protected] avec vos questions et nous serons heureux de vous aider.

No, unfortunately, this older model 3100 does not show Live readings for Oxygen Sensors. We do have other tools with the Live Data feature that support voltage reading for oxygen sensors, depending on the year, make, and model, like the newer 3100RS.

Hi there! That is correct. the timing light 3551 is automatically set to 0 degrees.

@@EquusInnova thanks for getting back to me ! 👍🏻

Hello there, thank you for your question. If your tool is the 3130 with NO letter on it, then your tool no longer has software support since it is the very first tool manufactured. If you have the 3130b and up, you can find the software by going to innova.com/support.

Thank you for your question! If you are referring to the 3130 no letter, that older unit cannot read ABS on any vehicle nor can it read transmission temperature for any vehicle. We apologize for that inconvenience!

Hi there, if you have a 3030 with no letter next to or below those numbers on the tool itself, that tool can no longer be updated as it is the very first tool released and no longer compatible with the newer software.

Hi Dave, sorry to hear that! Please make sure you have the latest software version, which you can find on innova.com/support. Once you re-install this updated software, connect your tool to your computer to launch the software with a sign in page. Go ahead and login to access all of your previously registered vehicles and reports. If you continue to encounter any issues, please do not hesitate to contact us at [email protected] for further assistance.

Hi there, this means you have a loaner tool. You will need to take the tool back to the retailer so they can print a report for you that will show your current codes.

@@EquusInnova thanks it out it was the 3rd spark plug & coil. I purchased now gotta put em on

¡Gracias por tu mensaje! Poder cambiar el idioma de la herramienta depende de si su unidad tiene un botón M para el menú. Si su herramienta NO tiene el botón M para Menú, entonces no se puede cambiar a español. Si tiene un menú, presione ese botón, vaya a "Configuración de herramientas", luego a Selección de idioma ". Si tiene algún problema o cualquier otra pregunta, no dude en llamar a nuestros agentes de Soporte técnico al 800-544-4124 para obtener ayuda. Estamos disponibles de lunes a sábado de 6 am a 6 pm PST.

Hi there! We apologize for any inconvenience. The complete owner's manual can be found at innova.com/support. Select "OBD2 Diagnostic Tools" for the product category and your tool part number in the product listing. If you need assistance, please do not hesitate to our Support Team at [email protected]. We are available Monday-Saturday 6 am-6 pm PST.

Hi Laura, thank you for your question. P0122 is a global OBD2 code that all manufacturers use. It means "Throttle/Pedal Position Sensor/Switch ""A"" Circuit Low".

Hello, thank you for your question. Unfortunately, this model 3100 cannot read or clear ABS lights on any vehicle. Our new model, 3100RS, which you can find at www.innova.com/Product/Detail/3100RS/FixAssist-3100RS?from=affiliate can read and clear ABS codes, depending on the vehicle. Feel free to visit our coverage checker to be able to type in different years, makes, and models to find out if the tool will work for your specific vehicle for ABS.

How was it?

Hello, thank you for your question. You cannot set the timing on your vehicle with our timing lights. You can simply check if your vehicle is timed correctly and depending on which tool you own, set the timing on the timing light, point the strobe, and adjust accordingly. Feel free to contact us at 800-544-4124 if you are in need of any assistance. We are available Monday-Saturday 6 am-6 pm PST.

Do u know what for timing dial on strobe? How it works?

Hello Margaret, thank you for your question. P0300 is a random or multiple misfire detected in your vehicle. P0301, P0302, P0303, P0304 all mean you have misfires detected in cylinder #1, #2, #3, and cylinder #4.

Tune up

Thank you for your question. Unfortunately, the 3130c cannot perform a DPF regen on any vehicle. For that feature, we recommend our Innova CarScan Pro 5610. Feel free to visit our coverage chart at innova.com/coverage to find out if your specific year, make, model, and engine is covered for that feature with this tool.

Hello, thank you for your question. Yes, the ignition needs to be ON, because with ignition OFF, not all fuses are powered.

Hello Joao, unfortunately, none of the 3100 series, including this one, can read any OBD1 (1995 and older) vehicles. We apologize for the inconvenience.

@@EquusInnova OK, tks.