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TLDR :
The video discusses the importance of responding to messages promptly and how it can help close the loop on communication.
Robert expresses frustration with people who check messages hastily, leading to incomplete responses or superficial reactions.
There is a desire for more meaningful and thoughtful responses to messages rather than quick, superficial replies. He suggests that improving communication habits can have national and digital benefits by streamlining communication.
This video hints at the idea of using message responses to learn more about oneself and how to handle ongoing issues effectively.