£1,000 Winnings REFUSED on Withdrawal - Football Betting

Bookmakers are refusing to pay out £1,000 winnings AFTER 3 weeks of football betting and payout withdrawal request. See what happened with Unibet and share your experiences below.
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This is a video about bookmakers refusing to pay out once withdrawal was requested.

[@CaanBerryProTrader]

Sounds familiar doesn't it? See this crazy story about a premier league bet being refused after it won - kzbin.info/www/bejne/oZbHZ2uGatp2eaM

[@Satoru-Gojo]

Have you thought about posting your videos on other platforms or some UK betting forums? So more people can get to know the truth.

[@hotstepper887]

This is the new world we now live in, we used to have protection from these corporation crimes, available to us all where we could go and tell them, just be straight-up, and tell them what was going on, or how you'd been ripped off, we had real ombudsmen looking after the everyday man's rights, whereas today we have nothing of the kind, oh, of course, they'll tell you it's all covered with strict licences, and here in the UK, we have a gaming commission that keeps it all above board... LOL What utter rubbish and lies that really is, basically the Gambling Act of 2005, was an act of Parliament that "significantly updated the UK's gambling laws", including the introduction of a new structure of protections for children and vulnerable adults, as well as bringing the burgeoning Internet gaming sector within British regulation for the first time. While the truth is, they got rid of all the people and offices we had in place for our own protection, and took on that role themselves, that only sees them given a bung to keep saying how well secure it all is, while since 2005, the betting industry have been given (through bribes and extortion), what is no different from a licence to print money. And we the public have no recourse to deal with these things that will simply be denied, for a quick example, try and E mail William Hill, with a query or while needing customer care? You'll find you have no possible way of doing so any more. I could go on and on about this, the corruption is actually in front of our faces today, only so few understand what it is, we're lied to about the most fundamental issue of gambling (to strike a bet both parties must be able to lose), that is so clearly no longer the case, they can't lose, they control the outcome, these slots are just another form of them now being able to print money. They'll tell you the slots are regulated and scrutinized regularly to make sure they're not being manipulated, and you'll hear some of the most bizarre explanations of their software you could imagine, you'll be told they all use RGN's... Random number generators, (the only thing random about them, is the name) to decide the outcome of various things/games etc, like online slots, like online bingo, and like online poker, they'll tell you they're non-corruptible, only the problem really is, that we all should know there's no computer program in existence that can do anything randomly (like deal face down card, or a river card, or what bingo ball to call, or what to spin into the window of a slot etc) as all computer programmes must be told exactly what to do, like, what card to deal, or what number to draw, and that leaves it wide open to deep corruption, unless of course you believe these businessmen (mob) and our ever so straight and honest Washington puppet politicians would never dream of doing such a thing?

[@hotstepper887]

I used to back all Mark Johnston horses in 50p win Yankees with Ladbrokes, and they never said a thing, only then, he had the first three winners at Goodwood 16/1, 10/1, and 12/1, and over at Doncaster another won at 8/1 (nice seeing your balance jump 18k LOL. But Ladbrokes then band me, they paid, but kicked me off hahaha. Well, I also had a Hills account, so just carried on doing his horses for 50p win Yankees, and only three weeks later he smashed in another four timer winning me 13k this time. Hills didn't ban me, but bet they wished they did, he'shad so many four timers now, it's the only bet in horse racing, LOL. I also smashed in all four Eve Johnston Houghtans winners last Friday, picking up a grand for a little £5.50 bet.

[@hotstepper887]

He also had a treble last Friday, good buzz when you're set to pick up a nice chunk.

[@MELTIPS]

This happened to me many times on 1XBET till when I quit that bookie

[@MakeAstand5]

If you have a Unibet account. Shut it down now. This is reprehensible behaviour. Awful practice, they need their license revoked.

[@paulbaker9308]

yes , also expose them , johnson was so keen on affordability checks but allowed this behaviour.

[@DusanOravectravelandearn]

true, I am living in Denmark and I didn't win any big wins in Unibet and they give me funny low staking limit and I bet there rarely! pure garbage for me

[@simulki7108]

Never happened me.

[@SrFabio]

Absolutely disgusting, gambling commission has again shown to be completely useless...

[@paulnodalo9130]

It's worse than useless it's beyond useless and with lots to hide I am sure.

[@tander2951]

the gambling commission might have a interest in it all somethings not right

[@illuminatiaqi6130]

@@tander2951 Mafia too strong in this

[@davidfield7810]

The frightening thing about this is the number of times this must happen with all of the bookmakers and it is not highlighted. In some cases punters must feel intimidated and don't pursue it and in essence they have their winnings stolen from them. This is criminal and must stop - its alright if you lose though !

[@CaanBerryProTrader]

Yep just disapears into the abyss. Nobody knows, they make a fortune though...

[@davidfield7810]

@@CaanBerryProTrader Before betting was legal many years ago, my dad said the family milkman took wagers on his local round and if you were lucky enough to pick a few winners he would settle the next day without question. It seems with time and 'progress ' honour has gone out the window.

[@mrgirthy2111]

I cant use bookies for this reason. The thought of being cheated out winners for a lot of money would send me over the edge honestly. If you was arseholed at 2 in the morning and lost £500 on some shit match i dont think theyd reimburse you because you made a mistake. It should be a law that any wager accepted stands, no matter if the eejit in the shop made a mistake or whatever. Cuz when us as punters blunder the money is gone.

[@James-lq1po]

@@mrgirthy2111 just use an exchange then, no bookie to keep your winnings.

[@Financialguide2023]

@@mrgirthy2111 that is a law, they just don't follow them

[@deletebilderberg]

Ladbrokes did this to my Dad in the U.K. He opened an account won £500 with his ‘free bet’ then when he requested a withdrawal they demanded an ID check despite them verifying him electronically when he initially opened the account. My Dad is 92 has no passport or driving license so the cash has simply been swallowed up by the bookmaker. Disgusting practice.

[@fender1000100]

Then he shouldn't be betting with no ID. And he should have spread the bets around. None of you are learning. I won £750 quid this Monday from 5 different bookies £150 each. Had no problems. Had that been £750 from one bookie. There might have been.

[@JTucker93]

Does your dad do tips?

[@tomportlock5300]

It's insane how profitable bookmakers are nowadays. No longer are they just a bookmaker taking a 5 or 10% overround, but I'd assume a large chunk of their profit comes from confiscations such as this. Winners get scrutinized and there's a big chance winnings will be confiscated. And losers are, well, just losers - no checks are asked for, and deposits aren't returned for them. It's absolutely criminal, and the UKGC are perhaps the most pointless body I've ever heard of as they do nothing about it.

[@CaanBerryProTrader]

All that money that isn't claimed, and the people that can't be bothered with weeks of checks and writing emails and complaints and all the work they have to do just to get their own money.

[@paulnodalo9130]

We need a TR style guy who will go to the CEO's office film it live and kick the Fkn door off it's fkn hinges.

[@cheshirered9204]

Again it's worth stating that the practice of closing or restricting 'winning' accounts (in this case with a £946 profit within a few days) amounts to preventing any winners from betting at normal, market-competitive prices. That means a punter *cannot win* over any long term basis with this company. In turn that *must* mean the company is advertising under false representation.

[@CaanBerryProTrader]

Yep, you can't win with Unibet.

[@Smith6265]

@@CaanBerryProTrader Years ago my friend put on a football bet 22 teams for £2 pay would of been £43,000 the bet won ,when he went to pick up he’s winnings Bookies refused to pay him because they said one of the games already started by 30 Seconds, He took it to the ombudsman and they refuse to pay him out and give him a refund of £2.

[@PureExile]

@@Smith6265 The normal rule in that scenario is that the bet would stand on the remaining 21 matches. I assume your friend would have checked the bookmaker's rules and verified that his bet was indeed void?

[@paulnodalo9130]

Unibet are advertising under false representation and it's time for punters on mass to report them and take the matter to court.Let the judge decide.

[@mrgirthy2111]

@@paulnodalo9130 theyre all at it. Snakes the lot of them. I see these offers about and i just think how can they get away with this bullshit. It seems winning betting slips aint worth shit. Gamblers seem to be viewed as low as crocodile piss.

[@Chelskie-darts]

This happened to me few years back , basically exactly the same happened with William hill , I’d just came out of prison and had no identification at all even tho they didn’t ask for any identification after making the account , few hundred quid in my account won just over £1000 , I went to the shop to complain and they then put a time limit on my account of 1 week to come up with all my identification…. In the end I didn’t get a penny , few hundred quid down from putting it in the account and lost the money I’d won 🤷🏽‍♂️ sure it was £1150 I’d won on bets online and roulette , it was enough money for a pram for our daughter who was due around the time it happened , I was gutted and I haven’t had a bet since

[@mrm5183]

The most shocking thing for me in this video is that they actually state they can restrict payouts if you’ve been betting with another company 🤦🏻‍♂️. That is shocking the rest iv seen it all before

[@DaleSteel]

competition laws actually prevent this

[@ivorscrotumic3556]

That part has been misrepresented here I believe. The full terms (highlighted here, but not read out) state that it's "....if you’ve been betting with another company".....AND..... there's been an issue with fraud, or any other "unlawful activity" in some way. It's not (in this case) just if you've been with another company previously. Bookies are still sh*ts tho & Betfair exchange is probably the safest place to bet (imo).

[@UnderwaterFishFilms]

does betfair steal your money or have you heard any bad stuff about it?@@ivorscrotumic3556

[@zacleeson6613]

I was 19, at university and had a football bet at Unibet, needed Benfica for £4818 and in the last 5 minutes they scored 2 goals, they needed so many documents and once i sent it...it had taken 3 weeks to go into my account, once it went into my account, I closed it down and all unibet associated betting sites etc..absolutely awful bookmakers.

[@johnflanagan8888]

I absolutely agree. I had exactly the same experience as yourself with Unibet. I opened an account and deposited £500. Over a 4 week period I increased the account to just over £2500. I then decided to withdraw £2000 and was then asked for a multitude of ridiculous documentation like never before and couldn't believe they were withholding my funds. After a protracted further weeks I eventually and now it seems luckily got paid out. I then immediately withdrew the remaining balance and subsequently closed the account as this company are a bunch of scumbags. The lesson is simply if you consistently win you get limited or shutdown. Have learnt now to spread funds on individual bets ina variety of multiple ways to enable profitability but its getting increasingly more difficult eery year !!!!!!!! Must commend Caan for highlighting the unscrupulous practices of Unibet 👍👍👍👍👍

[@bdbbdb8437]

@@johnflanagan8888 u 2 are morons u know that? The first thing u do when starting an acount is wait 24 hours and witdraw money. They will ask u for all the papers. U can just send them. It takes some time but it will be cleared at some point. Once this happened u can bet whatever the fck u like and if u are so luckey to win something u can withdrawl at any time and within a day its in youre acount! I played (poker ofcourse, fk gambling suckers) with unibet for years and have never had a day the witdrawl didnt happen within 24 hours!

[@eamonnloughlin548]

Just looking at the terms conditions on william hill account after watch this video, I only do horseracing accumulator no more than£10 5,6,7 times read the terms and conditions seemingly they will pay out BUT section 10 mentions outside help or influence, THERE CANT POSSIBLY BE A GET OUT OF JAIL FREE CARD FOR THEM IF I USE RACING POST APP OR BUY A NEWS PAPER TO HELP ME IN PICKING MY BET!!!! Disgusting if that's the case I've never got close to winning but if I did 250k would be a dream come true, for it to be snatched from me should be highly criminal from any bookmakers there on billions a year because most chase a dream DIRTY DIRTY!! BASTARDS

[@James-lq1po]

Sickening. Thank god they restricted me a while back and I got out of there. Hope the ICO take them down.

[@carltonjohnston8408]

Great video Caan, Definitely need to spread the word and encourage people to close their accounts, it’s the only way for punters to fight back against companies who act in this way.

[@paulnodalo9130]

This is criminal behaviour.The Uk gambling commission(a.k.a. The Chocolate teapot) as usual do nothing.

[@RainbowDancer.]

Shouldn’t we just stop calling them Bookmakers and name them for what they are too Mafioso !!. It’s crazy what they are getting away with , it’s like they just pick up the goal and move wear the hell they like , us punters av no chance….😡

[@paulbaker9308]

the french goverment said as much when bookies tried to set up over there ..

[@matthewtaylor13]

Absolutely disgusting. Had it happen to me so many times never hear off them when your losing them as soon as u win and try to withdraw it all starts. Well done on another video shaming these sites

[@Harp00nX]

We need to get an MP involved to bring this up in the commons, one that is not on the side of the bookies that is (if one exists).

[@willrobinson7599]

Shocking practices by a so called regulated company

[@richardbeeson2015]

Great effort and video as always Caan. The gambling commission are totally useless and I think naive to all of this. So many on this channel have had numerous fights over the years. It would be great if something was set up so we could send our cases somewhere and these were lumped to the gambling commission. If hundreds were suddenly received then surely they would have no choice but to investigate. Seems like they are lazy and don’t want to do anything meaningful.

[@Elliot-T]

Fair play Caan, putting in the effort.

[@chunkymonkey55555]

Wow this is shocking. I must admit, I got gubbed from betting sites even when my bets were losing, not that I cared as the liabilities was covered. (accept for a couple of times I messed up but fortunately ended up the right side of disaster :) ). I don't really see what their logic was to be honest back then. The small print clause about "accepting liability for loss of reputation" is outrageous! So you could be counter sued? Holy Sh*t!

[@CaanBerryProTrader]

Its a wild term thats for sure.

[@shanet367]

Legally section 5.4 is uninforcible, they cannot sue you in any shape or form provided you honest, have documented records as evidence for what you are stating. Although you could potentially sue them not only for winnings, but stress and additional work to spent on the case. Book makers in my opinion, if they take your bet and accept it, no backing out, win or lose that bet stands and should be honoured. If you go into the bookies and place a £20 random bet, and it loses, are you allowed to lean over the counter and take your £20 stake back? No it's theft, same principle here, they are stealing from the general public. And the gambling commission and enabling it. Shame on the lot of them.

[@jys160]

I've given up with online bookies. As soon as you start winning regularly you get restricted. I only bet with Betfair exchange now.

[@kingpkl]

I had an issue with betfair exchange though surprisingly I was doing ok spread betting about 3/4 correct scores on matches all of a sudden my account was not useable and they were asking for loads of documents . Didn’t expect it from them

[@markwalls8651]

This is why I don't feel bad about matched betting with Unibet.

[@djtaylormade1195]

You shouldn't feel bad about matched betting with any bookie as they're all scum.

[@dwm25]

Why would anyone possibly use this company going forward?. I certainly wouldn't. I find it incredible how badly some bookmakers take people actually daring to win!. Also, how can they object to you using other sites?, it's just madness.

[@brianmccluskey4281]

There must be some way of bringing this into the general publics awareness. All the bookies that advertise on television should have a disclaimer at the end of the advert saying if you win on a regular basis your account may/will be restricted or closed and your winnings may be confiscated.

[@CaanBerryProTrader]

What we're trying to do here... the TV etc wont talk about it because they make too much money from it.

[@wildcatchamp7354]

Take legal action if they are registered in the UK or hold a UK licence.

[@Lastcookie]

Really enjoy these videos . Keep up the great work your channel subbed

[@leethetaffy7598]

Legend with a cause ✊️👊👍 love it Caan topman

[@temp911Luke]

I love when they say "We decided to restrict you because you abused our bonuses". :) Imagine Tesco refusing to give you a Washing Powder discount...because you had already had another discount when you bought a beer last week :D Had Unibet acc a few years ago. Never had problem with them. Of course they restricted me after a while but this is madness. Perhaps there has been manager swap over. This is absolutely shocking. Wouldnt have opened an account with them hearing this :)....especially if arbing. My advice is this and Ive been using this "system" for a while : - Submit your documents BEFORE placing any bets and wait for verification. - Dont place any bets untill you are fully verified ! - Once fully verified you are ready to go.

[@paulruffy8389]

Well done Caan for sharing this. We need more of these stories out there to expose these shysters and their business practices.

[@paulruffy8389]

It would be useful to know the exact type of bets this guy was placing though - ie he wasn't courtsiding or the like?

[@CaanBerryProTrader]

Nope, although I believe they were positive expected values.

[@Gius3pp3K]

Simple solution, don’t use any of these betting sites, and only gamble on the Exchanges. Let these gambling sites go bust

[@CaanBerryProTrader]

Yep, and make sure everyone knows what they are up to.

[@michellehughes82]

Good work pal! UKGC are pathetic. You can't purchase a £10 bonus feature like anywhere else in the world but you can spin the same slot at £200!?!?! How does that make sense??? You can't autospin a slot incase you lose track of your spending!?!? Autoplay you enter how many spins and loss/win limit!! Absolutely clueless and I really wish people come together and petition to get rid of these jokers.

[@iminc5498]

This is unbelievable. What do the Gambling Commission even do? When do they ever step in and sort the mess out. This is happening every single day.

[@grimacemcdonald1]

I’d love to see the actual bets which caused unibet to take this action. Also the t&c’s are a joke. I bet the reason they kept the account able to place bets so that if the account won (such as in this case) you don’t get your winnings. If the account loses, low and behold you’ve lost your cash. I can’t imagine if you’ve lost the lot they would then refund you your original deposit. That’s the scam here

[@fender1000100]

The part you are not hearing about is it may have been suspected arbitrage betting. One of my chief money makers is greyhounds. A 1 in 6 chance of winning. Never had a problem getting my money. Because they know you can't fiddle it. And if you win they assume PURE LUCK. It's when they think you are advantage betting there's a problem.

[@grahambeyer6254]

PLEASE PLEASE PLEASE DO NOT USE BOOKMAKERS! USE AN EXCHANGE!

[@CaanBerryProTrader]

It's the only option!

[@thisandthat1701]

@@CaanBerryProTrader Some might think its unethical but I only join a normal bookie if they have decent new customer offers and a few regular promos, but even then only after checking trustpilot ,etc ,but these are getting rarer and rarer these days!!

[@markbeverley5044]

The Customer should be able to have refund of all losing bets,if Bookmakers more than happy to lay Customers bets up to winning.Surely this should be against Law keeping winnings but everything is in favour of Bookmakers to use Sharp Practice.Theres more small print,3rd party accounts etc but shut winnings accounts and bar Customers out of High St for winning,excuse traders decision.

[@paulnodalo9130]

Unibets T&C are very ambiguous and there are multiple GREY AREAS. The Uk Gambling Commission need to suspend their licence pending a full investigation them on why a betting company is allowed to advertise under false representation.

[@Jellman86]

They probably thought the person was a match better. Abit extreme to refuse withdrawal. Down with unibet

[@davidomeara4704]

It really is a case of "you are only here to loose"

[@creed87]

Good exposè. Just as a matter of interest despite them normally not being any good for the small guy, the gambling commission are actually investigating the rule 4 scam I tried to previously tell you about. They’ve requested it in writing from me which I’m in the process of doing.

[@paulbaker9308]

they will hope you dont pursue it , there full of spin ..

[@jimdeas2711]

Hi Caan, not likely to see Chapman & co highlight these issues with these unscrupulous so called betting sites.

[@paulnodalo9130]

Matt is a very intelligent guy.He knows what's going on.It's just not his job to do this. He knows it's game over for him in the industry if he speaks what he thinks.

[@paulbaker9308]

@@paulnodalo9130 so chapman dosnt mind punters being robbed as long as hes keeps his job ..

[@ricardorix73]

One way traffic. They are happy to accept the bet, but not pay out. I can't see how this is legal. Exchanges all the way for me.

[@CaanBerryProTrader]

100% its madness!

[@iminc5498]

I’ve seen instances of Betfair exchanges demanding peoples documents.

[@lpsminecrafter-js6ix]

Good question

[@lemonandlime4024]

Figures like these should be a drop in the ocean to Unibet. When there are so many bookmakers out there all this does is advertise to anyone about to deposit with them how bad of an idea that is. To abuse legislation designed to protect punters is just pathetic and SO short sighted. Any half decent bookie is looking to make sure you get paid what your owed and then trade on that reputation. If he was a little bit loose with the checks when you deposited then anyone worth their salt is going to recognise that the mistake was made then and ensure there aren't any further ones when you wish to withdraw. If I was the boss my attitude would be, We shouldn't have taken this bet but we did. Employee1 it's your job to get this punter paid out TODAY without getting any heat from the regulator for not doing the checks pre deposit. Image is everything these days and having one of a weasel is not a good look. Especially for a BETTING company!

[@thisandthat1701]

there is a an advice website where the guy says that it would be unrealistic to force bookies to ask for verification before initial deposit as it would scare off the punters .i hate to agree but he has a point.

[@samking2094]

Surely betting companies expect people to use other betting companies too???? Don't most regular gamblers "shop around" for the best prices etc... It sounds crazy that these companies can refuse payouts if they find you've used other sites...

[@clintrichardsonclintfromny203]

The actions of these books are disgusting. I wasnt even winning with Matchbook but after 3 months they wanted 3 years of tax returns. When I drew the line they locked me out of my account and pretended they didnt know me. 2 months later I filed a complaint with the regulator and the games stopped and I got my remaining balance.

[@CaanBerryProTrader]

But really should you have had to do all that to get your money?

[@paulbaker9308]

glad to hear you persued them.

[@iberianwolf3682]

Hey Caan, maybe is time to retire the Gambling Commision and for you to start a Gambling Association for gambler protection ☺, btw thank you for the great tips

[@mn8231]

That's why the owner of Unibet can buy a lot of trotters in the US and in Sweden. Simply restrict winners and keep the money for yourself...

[@paulbaker9308]

they definetly wouldnt like such a well put together video online showing up there grubby little outfit ..haa haa

[@matchedbettingchronicles288]

Hi Caan, this is the possibly the worse case I have ever heard about as these Unibet terms are beyond insane and I don't get how they can be legal. I really think that maybe punters need to unite and just stop using certain bookies in protest for a few weeks when something like this happens. Frankly if this can happen to the guy in the video, then it can happen to any of us anytime. People are being robbed in broad daylight and the organisations set up to protect people don't seem to care at all. I know some people will say just use the exchange for betting, but for some things the bookies are still better for such as best odds guaranteed.

[@WotsisFace]

You’re right. But, what’s the point in choosing a bookies for the higher odds, when there are also higher odds of not receiving your winnings? It’s not worth the extra 20p from a £1. I’ve been lucky so far, as the only time I experienced this was with William Hill over a £10 bet. When it won they refused to pay out £37. It shows that they do this with small wins too.

[@matchedbettingchronicles288]

@@WotsisFace - what reason did they give for refusing you. Ive never been cheated by william Hill and have had some great BOGs on winning horses with them. You are right, for the sake of 20p its not worth the risk and I don't think I will be using UNIBET ever again. But for horses Id still prefer to use a Bookie because of the best odds guaranteed. For football, bet365 pay out after 2 goals ahead, so for certain teams it may be better to use 365 as opposed to the exchange. Anyone who bet on Crystal palace to beat Man City got paid as a winner on Saturday, but if you backed Palace on the exchange then you lost that bet.

[@bluelionman]

Alas many bookies I can't use any more because they have closed my account or restricted me to £0 (zero) on sports of which 365vis one so can't get their 14 ahead on NFL and 2 ahead on Football accas. Paddy Power do 2 ahead on the footy but sadly only on singles.

[@IanTaylor-bf4pc]

They took £5.3k from me mate

[@bellevuedog]

Shared with a ton of degens on twitter Youre doing a good job with these videos exposing these sh1thouses

[@harryturner-ps6ie]

How can they state you can’t use another gambling site? Surely this is against monopoly laws and regs?

[@tomsmith1283]

Keep on keeping on. Thanks.

[@dg1294]

Another excellent video Caan, thanks.

[@CaanBerryProTrader]

Thank you.

[@paulnodalo9130]

@@CaanBerryProTrader The regulators ,the betting companies ,the government all work together against the punter. We the punters need to all work together an go meet these guys in the physical world .Go to racecourses our outside with massive banners.

[@paulbaker9308]

@@CaanBerryProTrader i wonder if letters were sent into the racing post??.. i think i know ware they would end up , or if you asked that wiesel nick luck to have you on his show??.. another avenue could be star sports bookmakers , they do videos on here to do with betting and if there straight they may help expose these practices.. of course you have to be careful with your own brand because unibet and co would probally try and silence you ..and its called a free society :)

[@mattslivestream]

Yeah, I experienced the same thing. However, they did pay me out after two months and then closed the account forever.

[@Paul_314]

So can you do a video of any reputable bookmakers online? or is there any?

[@JogaBonitoCFTV]

I use to bet £40-£50 a week every single week but I've now given up, I don't trust gambling sites and it's a waste of money.

[@davewoodworth1762]

I suppose that if you win, don’t leave it in your betting account, get it out even if it’s only a few quid. Let the pot grow, and they will use any excuse not to pay you. Thanks for the vid.

[@arthurpewtey]

I'm Swedish (and should therefore be supporting Unibet, as they too are Swedish, at least technically). Unibet are, in my opinion (based on experience) a bunch of pirates who should be avoided at ALL costs. It doesn't matter how well your bets go, or at what price you get your winning bets on, if you can't get your money out.

[@CaanBerryProTrader]

Yep a case going on over there with a high profile celeb too I believe.

[@chrisgorst1798]

Generally wouldn’t deposit more than £10 before account is verified. Withdraw when bet is settled, only deposit when your ready to bet ie don’t leave funds in account.

[@peterbergman2131]

Unibet are part of the Kindred group who also own 32Red and Stan James. They should be avoided. Absolute scumbags.

[@CaanBerryProTrader]

Yep, they are also the ones big on saying they need your bank data to help harm. WALOFS.

[@mikb5587]

How to ensure I never use Unibet for £1500, well played.

[@CaanBerryProTrader]

Good call.

[@lomzaunfiltered9151]

This happens all the time I had similar issues with Ladbrokes but they finally seen sense and got my money.

[@whitehead1187]

Sharing this to everybody I know who has a flutter

[@johnmulhern2833]

Just wondering if there is a horse racing podcast out there that I could listen to, preferably one not affiliated with any bookmaker and shows people how to look at the horse and not the price. Thanks 🙂

[@drew245]

You can't use two or more other gambling sites, Is that common throughout the market ?

[@bubblebobblekd]

I’m with 4 or 5 casinos does this mean they could cancel my winning been with them for about 5years(ish)

[@MrMichaeljhinde]

Not that it should matter, but was there any visibility of what this account had bet on? Like, did they open it just to lump £500 on something that was clearly being dutched with a boost elsewhere, say they just lobbed a first £500 bet on Salah to have under 1.5 shots on target... or was this a genuine account with someone just punting multiple things for the thrill of a gamble? If it's the latter that no doubt should make it easier for the powers-that-be to at try and change things given the much larger size of player pool it will be affecting - particularly as it will then be impacting a whole swathe of vulnerable customers (won't be holding my breath on them doing much though...)

[@TheAccidentalAuthor]

I've had several bad encounters with bookies. I've been banned from several from having promotions (they don't like winners) but worse is during the Euros where I placed a bet on Lukaku scoring twice and when he did it didn't come in. I had to have a half hour customer service call regarding the fact my bet WAS a winner before they finally paid out. So bad

[@dudebro3250]

Tbf I'm equally surprised that Lakaku managed to even score once lol.

[@BlacksmithBets]

This happened to be with William Hill, they asked for verification after just a couple of days. The verification they want includes utility bills which I don’t pay, I asked them what I can do and they just say they can’t help me!

[@cheshirered9204]

Burden should lie with the bookmaker to show specifically why a payout is being refused. If they cannot prove a specific infringement they must not be allowed to decline payment.

[@CaanBerryProTrader]

I agree, they shouldn't be able to pick and choose after the fact. Checks on account opening only and payouts made without delay. If they don't want your business after then so be it.

[@MrSponge8888]

They never care if you want to deposit, they just cba to pay out when you actually win.

[@The_Opal_Leprechaun]

Pretty sure he got the account banned for one of the reasons that is listed in 5.4...... if you gamble at any other site or have had an account suspended or closed with another high street bookmaker, for collusion or cheating. I’ve had this happen multiple times. I got banned from a paddy power poker for “collusion”. I had my whole account including sports book closed without appeal as stated in the email I received. 2/3 weeks later, I also got my sports book and poker account closed with 365 without reason. I hadn’t even been using the account regularly. Similar story with Boyle sports. Interestingly Boyle still allowed my to bet on their sportsbook

[@Lifelongloser]

Wow, interesting indeed. Why did they think you were colluding ?

[@The_Opal_Leprechaun]

@@Lifelongloser no idea. Only thing that happened the day before I was banned was I was playing I think twister poker or something along those lines. Basically 3 handed s/t on a clock. One guy was sitting out. I kept fast stealing his big blind. Only thing I can speculate was that the other player reported me. Other than that I don’t know. My explanation of collusion is being in cahoots with someone else at the table. Considering you play against the same players as the pool is pretty limited as it’s wasn’t a big poker site, seems sus. But what I will say is that not a lot of people know that all the high street bookmakers that have a poker client on their website, are all connected together. In other words paddy power customers end up playing on the poker client with Boyle sports customers along with bet365 customers. I’m assuming the other bookies that run a poker client are included.

[@cawsey71]

Could have done with your help around 5 years ago. Won £5,000 on Casumo and they wouldn’t pay me out because I had another account I hadn’t used in years and couldn’t reset password as email address no longer existed. But happy for me to deposit on my new account until I tried to withdraw the £5,000.

[@stevengeorge9484]

On face value , it’s abhorrent action by Unibet. Too actually confiscate the winnings suggests too me there’s probably something more too this individual then meets the eye . I don’t know , it’ll be interesting too see what happens

[@lancethrust9488]

UNIBET ON MY BLACKLIST

[@hotdogwalks]

well done top man

[@shadowwarsshadypeople6299]

I never deposited any account before completing ID checks. This is outrageous though as usual.

[@chrisallen19821982]

makes no difference they just ask for more info when they no longer what your custom

[@jjlfc7403]

@@chrisallen19821982 not true, the guy must have done something that amounts to abuse, I’ve used them for years and am 1000s in profit. My account is squeaky clean lad.

[@Lifelongloser]

@@jjlfc7403 I’d like to believe that’s true so any elaboration would be welcome. Regardless, the story in this video is so appalling that it’s interesting that 1000s and 1000s don’t seem to have been affected or else surely we’d have heard of this before no ?

[@matchedbettingchronicles288]

Thats all very well but some bookies just want to be difficult at withdrawal stage and will make you jump through more hoops and provide more documents.

[@paulbaker9308]

why should online punters be treated different to shop punters ?.. i picked up £900 in a hills shop ive never used before they didnt know me from adam ..also on course you dont get asked to provide id.

[@brianglover7935]

The thing that is mad, bookies make multi million profit every year, 1k is nothing to them but they will go to the end of the earth to withhold it

[@CaanBerryProTrader]

Ye.

[@gavinguitar2194]

What makes UNIBET feel they can monopolise an individuals freedom of choice? To restrict an account & prevent you from withdrawing funds because you have another online account with another bookmaker? I wonder how they would feel if the the banking organisation they deposit their profits with restricted their account because they noticed on their statement money been shifted to other off shore accounts & the like! The day is upon us where punters will just turn to the exchanges to place a bet & be rid of the bookmaking Cartels.

[@citizensnips2348]

Pretty sure the terms in their agreement wouldn't stand in a court of law. They are just relying on the fact you won't/can't do anything about it. You can't just write anything in a legal agreement anyway, there are rules in contract law. You can't use small print to commit fraud, not how it works. Also, they made an offer at a price, the offer was accepted and the transaction completed. It's like selling something to someone, then stealing it back when you find it it's worth more than you sold it for, original money returned or not.

[@CaanBerryProTrader]

Probably not, but the trouble is they grind people down with all these processes and documents and waste of time. Hardly worth going through all the agro for a grand is it.

[@thisandthat1701]

I wonder what Black Belt Barrister makes of those terms and conditions ,are they even legal ?

[@paulbaker9308]

yes put unibet in front of a jury , these gambling commissions are merely spin doctors for fraudilent opperators .. goverment no doubt get there cut also from confiscated funds .

[@elinageorge9143]

In my country, some bookmakers have physical betting shops. I can simply walk in, place my bet and leave. The only thing I walk out with is a betslip. No personal infor is requested. If I win, I walk into the shop, present my slip and get paid. No need to have an account with the bookmaker. My winnings are less withholding tax of 20pc.

[@Lifelongloser]

Which country please?

[@alexojideagu]

That's originally what bookmakers all were in the UK. You can still bet without ID in shops. We have 2 or 3 on every high Street every 100 metres in major cities. Also we don't pay tax on winnings.

[@jsteadman9262]

@@alexojideagu 2 or 3? That's putting it lightly haha

[@davestewartDWCC]

I'm assuming the guy was taking value odds and and as we know bookies don't like that...no reason to not pay out before restricting or closing his account though..Bookies seem to be getting away with murder nowadays

[@MrAndrewFarrow]

What was it that they objected to? Was it backing to lay with Betfair? Did they see deposits and withdrawals from the exchanges? Even if they did they’ve no way of knowing you were laying the same horse / match / bet. They’ve guessed that you backed a horse, say, on one of their pushes and deposited a similar amount into BF to lay it off. They’d say that was “improper”.

[@glennie70]

it just leaves the exchanges as the only option

[@CaanBerryProTrader]

Yep.

[@michaelhudson4849]

Everyone needs to move to the exchange and leave all of the outdated bookmakers behind.

[@chrisc9725]

You can’t bet multiples or accumulators on exchanges.

[@Lifelongloser]

The problem with that is that there’s one aspect of betting with the bookies that the exchanges are useless at . Betting on long term markets. There’s no liquidity in 90% of markets. And long term markets are the easiest to beat .

[@coleuk8817]

A variety of shocking issues exposed here. One of the most strange is the threat to sanction a customer because they had used another online gambling service! What the hell has it got to do with them? It's like Tesco refusing to sell you eggs after they discovered you previously bought some at Asda. Since Caan seems to be exposing an increasing number of these kinds of issues, could it have some seriously negative implications for matched betting too?

[@CaanBerryProTrader]

You'd be stunned at how many emails I have on this kind of stuff. They're left to do as they please, although may have a solution for some matched betting stuff if you stay tunned.

[@markludvik5167]

can you not use another betting site??? becouse Imo you should be able to

[@freezingcocacola7201]

If the company bans the accounts and declare to refund a deposit but without the winnings...do they also follow this way the other way around? e.g. i deposit 5000 eur, then I make multiple bets ...and let's say I lost 4000 due to bad bets ..then I continue betting having only 1000 left ..and I manage to make another 3000 out of it so i have 4000 eur saldo right now and at this point they decide to close my account for whatever reason. What amount they would return in case like this? 1000 (what's left after original deposit) or 5000 (my original deposit) ? I watch your videos and I have to admit that I play in-live (usually 500-1000 eur per stake x 1.83) and I never got any restrictions - i actually got/get frequent bonuses (100eur). The thing is my betting efficiency is 50/50 and I had a 7 year break from higher stake betting but even in 2013 I managed to withdraw 5000 euro net winnings (NBA in-play) without any problems. Recently I withdrew 3000 euro too but shortly after that i had a losing streak so I lost a similar amount I had withdrew earlier (I am trying to rebuild my saldo again right now)

[@EricPollarrd]

If you've rinsed the bookies of over 6 figures then tell us which ones are the most kosher?

[@darekzuk6161]

Its not only Unibet....many online casinos doing exactly this same...i had similar experience with mrQ... Gambling comission not doing anything...for that practice GC should take off licence from this robbers

[@richanoo]

This happened to me with 888 as well. They took my winnings, closed my account and banned my IP address, email address, bank account etc.

[@paulbaker9308]

if someone took legal action i wonder??. also i wonder if racing post would print any letters from victims?

[@nuketheworld8651]

There’s a way around the bank statements which is to use PayPal, yes it takes longer for transfers but they can not request to see it

[@WotsisFace]

William Hill did the same thing to me over a £37 win 🙄 They wanted a photo of me holding photo I.D, and a copy of my bank statement because I won a £10 bet. It was my second bet, after losing my very first bet just a week prior. So I guess they’re even snatching pennies from the casual small time and infrequent customers

[@paulbaker9308]

reading some of the comments on here WILLIAM HILL are definetly at the same game as unibet.

[@pauloluleye1609]

Did they eventually pay you your winnings?

[@andrewnyland7090]

I had all my bookmaker accounts (except for one) closed or restricted because of matched betting a few years ago. Unibet closed my account within a couple of weeks for doing this.

[@CaanBerryProTrader]

Yep, record on Unibet for me is 1 day. Joke of an outfit, pretty big too.

[@paulnodalo9130]

@@CaanBerryProTrader I won around £1600 on a horse racing double with LADBROKES.I withdrew the money to my bank. Ladbrokes then WITHOUT MY PERMISSION deposited £1600 from my bank back into the betting account and then took all the £1600 and my account went to ZERO!!!!!! How is this not a crime where the police should be involved~?????????????? The reason they took the money back is they had a first past the post policy but one of the runners that won (both won) was disqualified and placed 2nd. I wanted to challenge this but they would not help.Maybe they were right or maybe wrong. But I had withdrawn the money to the bank so how are they allowed to access my bank account and take the money?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[@jaduendiukadaa8]

@@CaanBerryProTrader record? u had more then 1 unibet account?

[@kacper3914]

@@CaanBerryProTrader Same here, instant bans after 2-3 bets

[@peterbarnett8714]

That account has definitely gotten around a previous closure, that's the reason why balances are voided to discourage repeat offenders. Experian checks are done initially, may have circumvented any closures by changing the spelling of their name.

[@paulbaker9308]

would that of been the case if the punter had lost his £500??

[@daveflick12]

I ve closed my account and sent them a message. Ive also put this video on social media asking others to do the same.

[@paulbaker9308]

well done dave , direct action!!!

[@user-dt8pu2if8x]

I had Virgin bet refusing to part with 13.50 oh and they don’t pay out singles on lucky 15s

[@vicious7462]

Does 5.4w not state if your account on another betting website is found to be fraudulent that they will suspend your account not just if you're found to be betting on another website in general

[@CaanBerryProTrader]

No the "improper activity;" although unclear and overly broad includes arbitrage/bonus abuse. They're never specific on purpose... but its common knowledge that sportsbooks use the opportunity to claim the player is engaging in "improper activity" or "colluding" by betting on another platform when they see their bank statements for "affordability and KYC purposes".

[@playercamhd]

Good video but it would have been amazing if you would have shown us how the customer got up to £900 plus in profit these are the details us viewers will never see! Oh well

[@paulbaker9308]

is it illegal to win??..as caan says in the video there was several bets over 3 weeks , unibet were happy to take the bets , just not happy to honour there liabilities ..

[@Ali-it8gu]

Great video

[@peedee-zo1yq]

Is it worth withdrawing small amounts, 'by stealth', over a few months? Expect they'd latch onto it after a while?

[@eldonsneako3132]

They can see your balance mate

[@susanguy925]

I bet they would have been happy to let him bet with 78p for as long as he liked though even though "the rules" were "broken" long before this change happened! All for a poxy grand as well.. think of all the people that will not bet with them now because of this.. Smart Unibet, absolutely smart business decision right there! MUGS! CAAN THE MAN good job pal keep it going!

[@paulbaker9308]

i doubt they thought there fraud would ever get out ..if you go through the proper channels its all hushed up.. can you imagine unibet chairman presenting a trophy at a race meeting and chapman asking him why they try not to pay winning punters??. chapman is on the side of the establishment no doubt , as barney curley called them "take out men" they put nothing in they just take out..