#1 WHAT IS KNOWLEDGE MANAGEMENT | Complete

[@ankitkumar-vb3sm]

Sir please make a brief videos on ITOM and therir applicatios.

[@anilpatel2606]

Eagerly waiting sir

[@anilpatel2606]

Respected sir. If possible make a tracings for service now from scratch level. It's very helpfull for most of the people. Thanks an advance sir.

[@SAASWithServiceNow]

Hi Anil, I am trying my best but I have published admin, developer, and what is ServiceNow videos which are detailed training. May be you can help me what else you think will be helpful for a new learner. Please don't forget to share my channel and Videos with your friends and Colleagues.

[@shivarajkenganur5372]

@@anilpatel2606 thank you brother for your good comment

[@NEHASHARMA-sn6hw]

your videos are very helpful,thanku sir.

[@danielmodes]

Thank you, that video helped a lot.

[@mdjiyauddinansari7083]

YES,Please Make a video on ITOM many company asking.

[@am.1755]

yeah itom cmdb ci integrations

[@arunjamadar4736]

Good explanation, Thank you

[@SAASWithServiceNow]

Glad it was helpful!

[@NEHASHARMA-sn6hw]

Pls make video on HR case management

[@olayinkaolayiwola8226]

Thank you so much.

[@ajaykumaryellanki2099]

Hi sir please make videos on ITOM and GRC modules

[@SAASWithServiceNow]

As soon as possible

[@NEHASHARMA-sn6hw]

sir plz make a video on "Links to attachments in portal" like how employees links to just an attachment in the portal?

[@krishnatejagonuguntla]

hi pls upload the part 2 video

[@shivarajkenganur5372]

Waiting sir

[@kalyansunnam2456]

Hi sir, please make a videos on system administration training remaining videos

[@SAASWithServiceNow]

In Progress..

[@kalyansunnam2456]

@@SAASWithServiceNow thank you..

[@nuridamaulidiarahma7131]

is there any knowledge management system which is opensource or free?

[@chuckfarmer7277]

Mediawiki would be the closest

[@kavimaya5341]

I am unable to see the "Post a question" option on Knowledge home page.

[@kavimaya5341]

@SAASWithServiceNow ?

[@dikshajain171]

Hi, What is the difference between category and kb_category?

[@artistsotw]

Category applies to "other" ServiceNow items like Incident, where kb_category is specific to Knowledge - unfortunately, they left category to be accessible by, and add confusion to Knowledge. Also unfortunate is the lack of permissioned access to kb_category. Since each Knowledge Base must have its own kb_category set, those who have multiple Knowledge Bases also suffer from multiple kb_categories.... often with the same name/same function.

[@ipsitarout8568]

Sir, can we show KB rating in decimal in service portal

[@umaaggrawal3010]

when wil you post next article about more features of KM ?

[@SAASWithServiceNow]

This weekend for sure. Did not get time but will post it by this weekend.

[@umaaggrawal3010]

Thank you. Actually in my company we are on orlando but knowledge module is still on V2 So your video helped me to understand it better. How to implement new features etc In next video... could you please include some upgrade tips too ?

[@umaaggrawal3010]

Hi Any luck on the next part of knowledge management please ?

[@SAASWithServiceNow]

uma aggrawal Hi Uma, sorry I am still preparing it . Hopefully I will publish in next 2 days.

[@umaaggrawal3010]

@@SAASWithServiceNow thank you ☺

[@bhanubannu1838]

Please tell any one servicenow developer has growth can I choose it as career path now? I completed graduation in 2017.. I did not have any experience..please suggest me

[@SAASWithServiceNow]

Hi Bhanu, Absolutely. ServiceNow is a good option to select as career path, It will definitely give you growth but it also depends on your learning and dedication.

[@bhanubannu1838]

Thank you so much..