amazing explaination with tool using ..hardly find these kind of videos. keep it up sir
@ChandanDas-dy5df2 жыл бұрын
It is very helpful for learning Servicenow modules for me.
@vasu860 Жыл бұрын
Great Video, thankyou
@sridevi-jk5gn3 жыл бұрын
Very helpful sir for beginners
@kmrajeswari23702 жыл бұрын
Nice content thank u
@ashagajjala60424 жыл бұрын
I am following your video's and practicing the same. It's really a great help for me. Can you please make a video on changes that occur on Newyork version to Madrid and Orlando.
@lovebeats66054 жыл бұрын
Sir thanks for your knowledge sharing continuously. Bcos of your videos i gained a lot of knowledge in service now. Can you please post an video on Asset management also please.
@BasicoServiceNowLearning4 жыл бұрын
Yes Sure. Thank you very much for appreciating my work :)
@sridharbabu38413 жыл бұрын
Nice video,Job well done
@BasicoServiceNowLearning3 жыл бұрын
Thank you very much!
@dspatnaik14 жыл бұрын
Thank you and very useful videos created. I love the way you demonstrate.
@BasicoServiceNowLearning4 жыл бұрын
Glad you like them!
@shivalikagupta34333 ай бұрын
All is good, but i was searching for thorough like your all other artciles. You should have created a knowledge base and a category nd then attached the knowledge article to that category and base. Further all related list and fields can be explained - disable commenting and all checkboxes and also feedback.
@puneetkasera2 жыл бұрын
Nicely created video 👍
@bibhuranjanmohanty2682 Жыл бұрын
Helpful ✌🏻
@anonymousbuthumourous9492 жыл бұрын
Very nicely explained
@rupalipatil15874 жыл бұрын
Thank you explained very well.
@BasicoServiceNowLearning4 жыл бұрын
Glad it was helpful! Thank you very much for appreciating my efforts. :)
@ramachandrareddydondeti76753 ай бұрын
What is the change management and knowledge management life cycle in ServiceNow Could you please provide a valuable answer. Thanks
@Sritejajeedigunta2 жыл бұрын
Thanks a lot for the detailed training. You are awesome. Quick question - When a user (Who doesn't have access to Dev/Admin) imports a word document to servicenow to upload a knowledge article, will it go through the same review process by Technical Architect and Technical writer? Or will it get published straight away? And what are the measures followed by organizations to control self upload function by users, to make sure servicenow is not flooded with unnecessary articles or junk?
@justinlacas7866 Жыл бұрын
They fall under Knowledge Submissions. Once this gets reviewed by admins, Knowledge Team or SMEs and gets approved then it gets published. Self upload/submissions should not be limited, as everyone should be encouraged to contribute to the knowledge base and process. But you also have to allocate a resource who is capable of monitoring each step mentioned in the video like Submissions, Flagged, Retire/Expiring knowledge articles, etc.
@Ryuzaki202411 ай бұрын
I have a task now to move knowledge articles, blocks, bases and all related stuff from one production instance into another production instance. I am thinking of capturing these tables individually in update sets and move. My doubt is after committing will the articles be linked to bases and these new bases show up along with the already existing ones when I open the knowledge in self service!! am I missing anything here.
@rahulanandbhatt90703 жыл бұрын
Great bhai❤️❤️❤️
@BasicoServiceNowLearning3 жыл бұрын
Thankyou Rahul :)
@ramachandrareddydondeti76753 ай бұрын
Nice
@sangamureddikishorenaidu3885 Жыл бұрын
Do change management videos also
@Alljobsnotify Жыл бұрын
Thank you
@hv33003 жыл бұрын
Great video.Can you please let me know what service now roles I need if I cannot be given sys admin rights to write kb articles? Thanks
@104sathvikanulu8 Жыл бұрын
Sir, how to attach a knowledge article for an option in subcategory? Suppose for email option in subcategory then a particular knowledge article should be attached to it. How can we do that
@parag71143 жыл бұрын
could you please upload a video on change management ?
@BasicoServiceNowLearning3 жыл бұрын
Yeah Sure :)
@AnilKumar-zt1zx2 жыл бұрын
How to post comments in particular knowledge article but there is no option comment fields and feedback fields but it is published articles how to give
@sasikiran25124 жыл бұрын
Please share one video for agent workspace
@MrPraveenee2 жыл бұрын
Hi, I want to tag one knowledge article to multiple categories.. can please help with this requirement
@gouravaggarwal93574 жыл бұрын
Thanks a ton . I think OOB Knowledge article doesnt move to retired state after "valid to" date. Can you please confirm ?
@BasicoServiceNowLearning4 жыл бұрын
Thank you Gaurav, I have not checked it for OOB knowledge article, basically it totally depends on the retired workflow attached to the knowledge base. But for sure i retired based on valid to date. We have implemented the same in our organization and it is working as required. :)
@gouravaggarwal93574 жыл бұрын
Basico ServiceNow Learning I was checking in my personal instance .. and even after valid to date passed, article was still in published workflow .. not I’m retired workflow..
@GreeshmaDevara6 ай бұрын
🎉
@ashmiyastephen1082 жыл бұрын
Can you please make a video on creating data spice and transform map to map the new valid to date from excel to target field of valid to date for knowledge article update ?
@rupalipatil15874 жыл бұрын
Sir please make video on integration with 3rd party other than postman
@BasicoServiceNowLearning4 жыл бұрын
Yeah Sure Rupali. In some time i will do the same. Actually we cannot give demo on companies servicenow instance where we are working and for personal dev instance environment setup is bit difficult.
@rupalipatil15874 жыл бұрын
@@BasicoServiceNowLearning ok Thanku sir:)
@singhushravya4 жыл бұрын
Hi, How can we restrict couple of articles for end users? Do we use ACL
@ManojKumar-ub3bu3 жыл бұрын
can you tell me knowledge managemnt relationship with other ITSM module
@priyadarshinimadyapgol73232 жыл бұрын
How to Migrate Knowledge Articles from Symphony Summit Tool to Servicenow
@dikshajain1713 жыл бұрын
Hi, What is the difference between category and kb_category?
@masthanvalli50682 жыл бұрын
its a table of category madam
@dyutibandaru5 ай бұрын
Hos to republish retired KB Article in servicenow
@jishnujkjayakrishnan4 жыл бұрын
Sir, I am your old student...I would like to get help on CMDB, I require someone to train me on CMDB in deapth..can you refer someone...I am working in CMDB Profile for 7 months now