$10,000 Dealer Fee On A TOYOTA! WTF Are They Doing!?

[@Delivrd]

Need Help Negotiating a Car Deal? www.delivrdto.me

[@DarthWaffle.]

What is the “build your own” option on the website?

[@batmama4242]

All the Toyota dealers I’m dealing with in California are going through this. Been waiting since July! Venza, Highlanders and grand Highlanders are all at Port for quality control. So told.

[@WatchesCarsGunsBourbonBoats]

Q​@@batmama4242

[@dudeyo4579]

91,000!!! for a truck undergoing a potential major engine recall is CRAZY.

[@ytj22]

Would you rather one with a broken engine?

[@TheHiller94]

The recall does not affect hybrids or models beyond 2023 Tundra.

[@dudeyo4579]

@ I guess, if you actually want to believe that. But for 91,000, is it worth taking the risk?

[@ytj22]

@@dudeyo4579 compared to an EcoBoost Ford? Or that new turd in the Ram pickups? Or the multiple recall and class action lawsuits in the Chevy V8s? Pickins are slim. They're all overpriced, I'll take the Toyota based on past experience.

[@TheHiller94]

@ there’s no risk to new trucks. It was debris that Toyota acknowledged may have gotten into engines built in a certain time. They aren’t just ticking time bombs. If someone wants to spend $91,000 on a truck, all the power to them. Toyota has also had a ton of recalls in the past. This is what makes them a good brand. They fix issues if it comes up. GM had v8s that would blow lifters in a ton of trucks and never even addressed the issue. I would rather buy a truck from a brand that stands behind their vehicles and issues recalls than one that railroads their customers and pretends there aren’t issues when there clearly are.

[@Slythey]

$10,000 markup for a vehicle with widespread engine failures going on for 2 into 3 model years where they continue to lie about the cause. "Machining debris" left in engines manufactured at two different plants across the planet (both in the US and Japan) but also identified back in '22 and still happening in '23 and now '24 model years. It's very clearly an engineering flaw and they're playing damage control/lying. I don't know why anyone with internet access would even consider looking at vehicles with the V35a engine: all new model Tundras, Sequoias, LX600, and GX550. Toyota is on fire right now and these dealerships are clueless.

[@Lexus-Revival-Garage]

I've been buying Toyotas for years and you absolutely cannot custom order a Toyota. That would be too good to be true.

[@Delivrd]

Yes it would be!

[@TheSlvrGR86]

I ordered a 2023 GR86 a year and a half ago, and I'm getting another one in a month and a half. I wish you could order them to spec like other companies do.

[@rje613]

How come when I type in "toyota build a car", I can literally build a car in the first link?

[@RAPTORB26]

​@@rje613 in Canada you can't custom build. You can pick a package and then a limited number of over priced accessories that you can get better and cheaper aftermarket anyways. Other then that you pick the model and the color and the warranty package and your done.

[@zzanatos2001]

I used an auto broker to get my 4Runner. I sent them all the specifications and they found the car for me and had it delivered to a local dealership for pickup. The brokerage fee was $500, but they were able to negotiate the price down to $4,000 less than any of my local dealerships would offer - so in the end I saved about $3,500 and I got the exact car I wanted. (The name of the brokerage is Automotive Avenues in Denver, CO.)

[@06acc]

Even without the mark up 81k is ridiculous

[@RONderluck]

I disagree. Cheapskate.

[@arcade16]

81k for a truck with an open recall with no immediate fix. It’s not ridiculous it’s insane

[@youtubecarspottersguide1]

I wanted a sr5 4x4 double cab not many to be found

[@RONderluck]

@ They are every where!! What are you talking about??

[@youtubecarspottersguide1]

@@RONderluck not many in so California region mostly crew max models

[@coryrood]

I had a dealer in IL try to pull that market adjust BS with me, they had 3 units on the lot(Grand Highlander MAX Platinum) that I would have bought, called them and said I would be there the next day to buy if they would sell for MSRP, they said no. Located one in OH for MSRP, flew out and purchased the next day. That night as I'm driving it home, the first dealer calls back and I told them I just bought one for MSRP. They asked me if I would buy it if they sold it at MSRP. I said yea, if you have a Time Machine and go back to yesterday when I told you I would buy at MSRP!🤣

[@9MilNorm]

I am not sure if I would go further in a call with anyone who answers the phone with, “who is this?”

[@raiden031]

The stupid buyer who will pay $10k+ extra for a toyota tundra is not a myth. That is why dealers turn people away who try to negotiate below MSRP

[@jimmyaber5920]

Stupid people arebwhybwe have majority of dealers setting "dealer prep" of $1000 and more and sticking protection packages for $1600 and more on every vehicle.

[@johnshaddick6858]

@@jimmyaber5920 People are slowly learning, that every and fee is just profit for the dealership. That is why most dealerships are either going out of business or not selling their cars and trucks. Also, some dealerships have cars and trucks on their lots for over 500 days.

[@aliensexist15]

Jesus, you could call funeral homes that sound far less dry and humorless than these sales people.

[@whoguy4231]

The last dealer was no bs, no up sell, no additional charges and no finance only price. Good Job last dealer 👍

[@Zanatos_2024]

I like how they didn't require purchase of a bunch of dealer add-on stuff, and their $75K price beat the greedy stealership's price by $15K.

[@cwhouser]

What world do we live in that $85,000 for a half ton pick up just rolls off the tongue so easily?

[@Flash413]

A world where customers have no problems paying $85,000 for a pickup truck

[@official_commanderhale965]

@@Flash413 *getting a loan* Let’s be real. Half of these will be repossessed in 2-3 years

[@ArthurDentZaphodBeeb]

I'm flabbergasted to learn Toyota has $80K trucks. Even more flabbetgasted anyone buys them.

[@sn4rl277]

Most of the folks that buy said $80k truck isn't "Buying" them. They are taking a loan out for 5 years or more in most cases. Big hat, no cattle is what I think when I see these trucks sitting in the suburb driveways.

[@Zanatos_2024]

If you think that's shocking, go an price a Ford Raptor. Some of those are pushing $100K, and I'm not talking about the supercharged V8 Raptor R. Those START at $120K, and they all get at least a $15K market adjustment on top.

[@sn4rl277]

@@Zanatos_2024 And that's the reason folks are broke while making six gee's.

[@Gr8thxAlot]

A Toyota is rare? How in the world is a Toyota Truck $90k+ ? What a crazy world this is.

[@ToyotaTom04]

TRD Pro Tundras and Tacomas are rare.

[@kidamere2408]

@@ToyotaTom04 no there not

[@RONderluck]

@@kidamere2408 yes they are

[@Slythey]

​@@ToyotaTom04 no, they are not rare. Sure, they are less common than other trims, but rare in the US is around 3,000 units per year or less with the top level performance trim around 5% of those sales. About 5-7% of all sold Tundras, Sequoias, Tacomas and 4runners are TRD pro, which is many, many times that figure.

[@Slythey]

@@RONderluck I am well aware that I'm nitpicking words here but there is a difference between rare and uncommon. TRD pros are not rare- rare vehicles are sold in quantities of 3,000 or less per year with a top end performance trim offered in about 5% of those sales (approx 150-200 units annual).

[@drvr8]

She was clearly poorly trained and has no idea how Toyota operates but her conviction and smugness is apparent - until she admits she's BDC and her only job is to really tell a customer everything she can to get them into the store.

[@Nahj_WCKD]

What is BDC

[@AJourneyOfYourSoul]

With all the engine issues I am surprised people are still buying these Tundras.

[@keltecdan]

I’ve heard they fixed them but I don’t believe it. Only time will tell. I prefer the 5.7l V8 on the older ones. I know those can go for a million miles.

[@AJourneyOfYourSoul]

@ some early 2024 models are blowing engines, but Toyota did change the design of the #1 and #3 main bearings, so hopefully those were just original design engines left over in stock. But yes, time will tell.

[@rickseconds7676]

I had a 19 Tundra SR5, went to trade it in early June with 60k miles, at dealer I've had all services completed. Wanted to buy a 24 Venza Found out MSRP on the Venza, and told them what I wanted for my Tundra. They would not budge on MSRP. Tried other dealers, same reply. Went to another manufacturer, got what I wanted for my Tundra, and got well below MSRP on a different SUV. Toyota is losing customers, and their quality is falling down as well.

[@johnshaddick6858]

It is just not Toyota.

[@ktmcrush2290]

@@johnshaddick6858fr this is most dealers😂

[@johnshaddick6858]

@@ktmcrush2290 Very true.

[@Zanatos_2024]

The fact that the Internet exists means that no dealer should ever be able to tack a $10K markup onto a new vehicle when there are dealers in other areas of the country that are selling for MSRP or less.

[@zzanatos2001]

I "special ordered" a new Acura TLX Type S. Then my dealership (Mile High Acura) scoured Acura locations across the country, found one that precisely matched my specifications, and they put it on a railcar (from Texas to Denver). It took four weeks, but as you pointed out - it wasn't "built" special just for me.

[@Silverfox1982]

Listen closely-If you have paid any markup on a vehicle you are an idiot, not the dealer. If no-one pays extra its impossible for them to mark it up. You know who you are.

[@jimsteinway695]

If you want certain cars you have to pay a markup. I agree that Toyota shouldn’t be on that list but I paid $10,000 over on a 2018 911 GT3 and paid $155,000 for it. Drove it for 6 years and just sold it for $190,000. I don’t think I’m an idiot

[@vburget]

Back in 2020, I was looking at several brands (Honda, Toyota, Mazda, Chevy) while in Texas. Almost without exception, every vehicle had a minimum of $2-2,500 of unnecessary add-ons. Some examples were ceramic coating, locking lug nuts, theft protection. I decided to wait until I got back home in Missouri and limited my search to the Honda CR-V. The dealer in Columbia, MO had zero add-ons and had a small discount from MSRP (remember, this was during Covid and there were shortages). The AWD Touring version I purchased was less than the FWD version I was quoted in Texas.

[@timweber2434]

Shopping for Toyotas has become such a bad joke

[@RONderluck]

Not really

[@johnshaddick6858]

The bad bad joke is not with Toyota, it is with all the makes and models .

[@timweber2434]

@ I agree just feels like Toyota dealerships at least up here in the PNW are all such trash. Still trying to put on dealer markups and just overall being absolutely miserable to deal with. The cars are literally mass produced… I don’t understand who is buying these things with markups.

[@RONderluck]

@ Boomers are buying them. Duh. No markups here in Ohio.!

[@timweber2434]

@ hahaha Ohio for the win. Surprisingly deals to be had with Lexus up here. We got a 2025 Lexus NX450H+ F Sport for cheaper than what the Toyota dealership wanted for a RAV4 Prime. Great little plug in hybrid for cruising around the South Lake Union streets.

[@Mountainbaseddweller]

And these dealers wonder why everyone wants direct sales. But good news is that you are making a business of their chicanery! Crazy world we live in.

[@theplugrecuiter_4155]

Omg I could tell she is doing “the Grinch smile” saying you can custom build

[@Delivrd]

LOL!

[@rossfryer3902]

These aren’t the droids you’re looking for

[@DaveDepilot-KFRG]

These fools who go into massive debt to buy a Toyota deserve all that they get. They fall for the "there's not a lot of them out there" line.

[@Zanatos_2024]

I can't understand how there are so many people who think money is no object when it comes to a car they like. Then after they buy it and get in over their heads, they can't afford to take care of it, insure it, or even put gas in the tank. What good is it to buy an $80,000 vehicle when you can't afford to go anywhere?

[@MegaDevify]

I work at Toyota. You can build a vehicle, and customize the trim level and such, but you can't customize specifics. When you do this, yes your name goes into an allocation, and then they match your name with a vehicle that comes out of the factory. Right now wait times take 8-12 months lol

[@Delivrd]

So what you are telling people is you can't order a car. And that allocation would of came either way, its just that now your name is attached to the car because it happened to match the car you built :)

[@MegaDevify]

@@Delivrd pretty much. I'm in Canada so things may be a bit different, but yes. You're definitely right about allocations. You can go on Toyota's website and customize a car and such, but you can't really order it. You put your name in at a dealer and when one that matches what you were after becomes built, they go down the list essentially of everyone who wanted the same car, and eventually you get your turn. It's usually a year wait, and I work at the biggest and most-volume Toyota Dealership in southern Alberta.

[@DarthNero]

How’s Toyota vehicles still in short supply in 2025? Almost all other automakers has cars filled in their dealer lots but Toyota aside for some Tundras & Tacomas, everything else is still has months of wait time? Its oddly suspicious how Toyota still enduring shortages whilst everyone else has caught up with supply of new vehicles.

[@Meta_data]

These videos are really informative. I went to buy a car the other day and was clearly not prepared and walked out with nothing. But I'm learning a good amount from these. One thing that was surprising to me was that they wouldn't accept ACH (the sales person didn't even know what it was), yet I was able to use that to pay a security deposit on an apartment with no issues.

[@sapphir8]

As soon as she said we can custom order, it was a hard no from me. I wouldn’t work with that dealership at all. I’m not even in the car industry and knew this about Toyota and Honda.

[@Zanatos_2024]

When I got my Acura TLX-S I had to put in a request at my local dealership. Every day they looked at all the nationwide allocations, and finally found the one I wanted in Texas. Then Acura had to ship it to me by train.

[@sapphir8]

@ Yeah, they had to search to find what you wanted. They couldn’t go to a Acura and this customer wants this, build it please. Acura happened to build one you wanted, but not because you said build me this please.

[@POVIEWS]

Those BDC agents be telling you anything to get that appointment on the showroom floor.

[@b.g.4277]

Need to put a spotlight on these dealers and point people to dealerships that treat their customers with respect. Not a fan of giving one star reviews based purely off price, but in these instances I am all for it. Take a picture, put in a negative review and recommend another dealer.

[@stevetren9248]

I can't believe someone told her you could custom order a Toyota and have it in 4 weeks. That is just mind blowing.

[@peterkennedy5596]

It’s time for people to go into dealers and low ball the prices by 10-20k and tell the dealer it’s a market adjustment. No one is buying.

[@RONderluck]

That’s not how it works

[@raulo19999]

He's looking for a car that nobody has in stock. He's incredibly lucky that a dealer was willing to sell at msrp with no addons.

[@LeoTalks_RealTalk]

Toyota dealerships keep playing and will find out, ruining the brand! Us loyal Toyota customers have been turning to other brands 🤷‍♂️

[@EggEnjoyer]

Their bee cars are trash anyway. The gr86 is literally trash. Which is sad because I wanted one

[@FrenchHank]

Got caught up on the ‘custom order’ situation with a dealer here on a 4Runner. Built it out and they told us they put in the order and never said otherwise until they called with an allocation on a different color. Cancelled the order and bought one from a different dealer that had one coming like we wanted. I’m a Ford guy, had no idea that ordering didn’t exist with Toyota.

[@mrw4165]

I was just told the same thing yesterday by Toyota dealer.

[@jimmyaber5920]

I've always lived in states covered by the two Toyota distributors, not Toyota Motor Sales districts. I thought no true customer orders was just the distributors' BS.

[@LucasAndDisney]

I am curious if Tomi has ever done deals for BMW / Benz cars that are above 100-200k for clients. Would love to see those videos in the future if there’s been few.

[@Delivrd]

Yes I have!

[@Ambushbp20]

@@DelivrdI would love to see videos like this as well

[@faint442008]

I've been looking around at Tacomas and videos like this makes me want to use your services lol

[@hasonlavajunk9774]

I “built” a 2023 Toyota 4runner…. I told them KDSS, the color, and options I wanted. Dealer located the vehicle and all the other options are installed at the port of entry. TRD Wheels, USB ports, rock rails, Toyota dashcam, etc. The MSRP window sticker reflected everything I ordered the vehicle with. I believe thats what she meant when talking to you.

[@TonyRule]

Which isn't custom ordering - it's locating a certain specification. She should know the difference.

[@cmhuggins29]

Just serviced my 2019 tundra. Service guy told me most the new tundra owners are wishing they kept their v8...

[@tedlulis973]

Hell, Its NOT even worth msrp.....😢

[@serggeniai1]

On the website you can build a car and it gives you the msrp with the accessories. Then u jump from website to website to look thru their inventory and see what comes closest to ur fit. Then you walk in, waste their time doing test drives, make them pull ur car. And say you offer them about 8% below msrp. They’ll try to negotiate, as long as they knock off the taxes you’re typically in the green. But this is only for new cars. U also want to give a decent down payments so they can give you a better interest rate. Toyota in particular is a sellers market because it’s the most reliable, but if ur talking American cars, it’s always a buyers market 😏

[@paulburnham9344]

Guess you weren't around in mid 2000s. Dealers were marking up the Hummer from 20 to 40,000.00, and had plenty on the lot.

[@markpolice3585]

You absolutely cannot custom order a Toyota. You can put in your perimeters and they'll try to find a match. I just bought my sixth Toyota.

[@Delivrd]

I know lol, Can't believe I had this argument!

[@bdudz2704]

@@Delivrddo sales people explain this to a customer normally?

[@dave3657]

The closest thing they could do as far as ordering a car, would be checking other dealers for what you want. More than likely when they ship the vehicle in, it might be close, but not exactly. 🤨

[@maestrooscuro5299]

Working a local dealer, for awhile we could barely get new cars in. Custom ordering is a dream 😴

[@sbdemos]

Just wanted to say thanks. I got a lease deal on an EV6 GT. I felt more confident in and got a deal I was happy with.

[@poll2dock]

I custom ordered my Porsche and it came in 3 months. I tried to custom order a 4Runner but was told they stopped doing that years ago.

[@Drumbeat52]

I've never had any dealer that will work a deal on the phone. Asking for an out the door deal on the phone is a waste of time.

[@chrisbarker8513]

Great way to start Annie 😂😑

[@Delivrd]

Thats literally how she answered the phone. I was so confused lol

[@drvr8]

@@Delivrd I was waiting for, “Annie, are you, OK? So, Annie, Are you ok? Are you okay, Annie?”

[@1800pickups]

@@Delivrdmy friend works at that dealership, they tell me about what they get away with on a weekly basis.

[@PlugNuster]

Dealerships are pricing themselves out of business. There's no way on earth a new Tundra TRD PRO is worth $90K, that is just insane. I will drive my 2019 Tundra TRD PRO until the freaking cows come home. Drop the mic.

[@hawkeyejohnny968]

We supposedly ordered a 2025 Tacoma Hybrid, gray in color, two months ago. After watching this video the salesman sure misled us on how the process works. Looks like we’ll be at the discretion of what color and model of trucks they are allotted. No wonder when they received a late 2024 with the correct specs the salesman was hot to move it.

[@Delivrd]

You should be able to find one much quicker than 2 months!

[@hawkeyejohnny968]

@ we were told they didn’t start manufacturing the 2025 Tacomas until late November early December. Tomi was pricing 2025 Tundras.

[@toddsmith2001]

Ppl think you can custom order because of that one button every single manufacturer has...."Build your own".

[@katzajamas934]

I picked a package off the Toyota web site. Did not want any changes. Just get me what you've advertised. Tried for months last year. Could not find one and no dealer would order. Ended up ordering a F-150 with what I wanted and nothing more. Got 10% off MSRP too. Took a few months but there was no BS.

[@ToyotaTom04]

Gap already on the addendum?! What if I’m paying cash?

[@Revelation14verse7]

$10,000 for a "Market Adjustment." I would like them to parse that out... I'm sure it basically means, "kick in the nuts" adjustment because its our sought out truck. All our TRD's get the "Kick in the nuts treatment". This is why people hate dealerships, slimy gross add on tactics. They treat people like trash, no personality, like no more quality customer service anymore. My last SUV I bought, I was with the dealer for literally 6 hours till they closed. The manager and finance manager were angry, throwing me dirty looks, no hand shake, trying all these back door addons. I felt like I was in a war, I felt dirty, angry, deflated, but at the end of it, I got the better of it all. I got them to remove all these back door add ons and no extended warranty. They were pissed. Buying from dealerships is just a nasty nasty deal, they are like medical insurance companies or drug companies, what racket.

[@robertovers1863]

many years ago my boss told me to go buy a new car i was on cloud 9 i went to vauxhall the new Astra had just come out, i asked for gold with black leather, she said yes thats great, it should be about 13 weeks ! i nearly fell off the chair ! i bought a showroom celica in 2 weeks

[@saywhatnow57]

She cracked me up on the lady talking about being able to custom order one. I used to work for a company that helped manage inventory and leads for TMS and SET. It's not a thing. Also, I've never paid MSRP for a Toyota truck or SUV. The TRD Pro markups are dumb though.

[@damirzanne]

I don’t know what they’re doing, but I know what they’re not doing , they’re not selling any cars lmao

[@honoramd6176]

You not buying a Toyota will make both the dealers and the manufacturer care even less. Toyota has a 6 month - 2 year waiting list

[@AgentSkelly]

I’ve met a Toyota NW distribution rep (I think that was his title) who explained what you said how it works, however he said that there is also a “set” of common options each sales region agrees on.

[@brianred8]

I just recently learned about the whole Toyota custom order thing. I think it’s really weird…. But, hey…

[@rossfryer3902]

Dealerships are charging 90k for a truck because people (desperate or dumb people) are paying it. This reminds me of 2008. How many people are upside down on their cars? In debt up to their eyeballs. It’s not a big deal until they lose their job, then boom, recession.

[@Skittlezz45]

3:36 uh WRONG about Lexus. I literally ordered by Lexus RC-F back in 2015... my color, specs, options, etc. I made the purchase, the car was built, they tracked the car to the port and a few days later it was in my possession.

[@Delivrd]

They stopped doing builds in 2020

[@pezheadsgocamping]

They are sitting here in Tx on the lots with 0% financing. I would stay the hell away until they fix their engine issues.

[@richardgarcia944]

No wonder I never got a call back for a type r from a local dealer I did end up getting one but had to be active at the dealers makes sense they would sell it to someone in person especially when people on the list are basically already convinced to buy one

[@markc7274]

The car industry was a joke before and only worse now!! A dealer lies.....amazing....shocked!!!!!!

[@jonesjones7057]

Its ridiculous Toyota makes so few Pro's. They know they are popular, they allocate a million of the other options but trickle out the Pro's like they are made of a rare earth metals.

[@movdqa]

How do you deal with the flood of emails and text messages you get once you contact a dealer? Is there incredible demand in Texas or are they just optimists?

[@Delivrd]

I have a unique number and email for dealerships lol

[@terrymurphy2637]

Toyota Dealers in Calgary Canada have $10000 local adds for $41500 Camry if you want one now : ( ! Otherwise wait up to a year.

[@Delivrd]

Insanity, we are getting 5k off of MSRP here!

[@moorefaith23]

I'd tell em pound sand or maple syrup since it's canada

[@AgentSkelly]

@@moorefaith23Go pound some oil sand!

[@lexic0811]

Pros have always had a marketing adjustment 4runner Tacoma or tundra. For those complaining look up a used one it holds its value. It’s always been the market for that trim

[@Derdle0314]

I was able to "order" a Lexus LC500 Bespoke that was not an allocation, but exactly what I wanted in 2023. Maybe that is not true of the majority or ALL toyota and lexus but it was an option for the 2023 Lexus LC500

[@Delivrd]

Bespoke is a very unique car. That one you can custom order.

[@ToyotaTom04]

You can’t custom order a Toyota. You can allocation preference you can’t order one.

[@RONderluck]

I can actually custom order a Toyota because my wife works for Toyota corporate.

[@Azuluza-z9s]

Can you please do a similar video with the 2025 4Runner Trailhunter edition ! definitely want to see how these Toyota dealerships handle this.

[@KingH734]

Toyota sales here, ive been doing this for 6 years, NO Toyota dealership in the USA can custom order a dealership. We can preference, we can dealer trade, and we can play the guessing game on allocation. Shouldve asked her which feature in dealer daily lets her do order she would shut up And then shes lying wbout being sales and then says shes bdc 😂😂😂😂😂😂she tryna get that 50 dollar appt show bonus

[@TheSinisterMinister666]

$91k?? Annie, are you ok? Are you ok, Annie??” 🤦🏾‍♂️

[@Miadolph427]

Anyone who pays above MSRP for any car is effffed up in their head. The manufacturer should never allow a dealership to do that. It’s shameful

[@JackbenimbleJackbequick-dc9lj]

Why is building and special ordering not allowed? Wouldn’t it make sense to have a customer build and buy what they want? Get all the money up front and build the doggone vehicle??

[@MarkR973]

I currently own a Toyota Avalon, bought new and I will not be buying another Toyota... not when I see dealer markups ... I'm looking at pickups and going toward gmc sierra 1500 Denali ultimate or ford f150 king ranch... and likely I'll be in the gmc cause of the 6.2l v8....

[@dantes729]

What does BDC stand for?

[@MikeEH1000]

Business Dev Consultant

[@drvr8]

They tend to answer the phone for the sales department, and do whatever they can to get people in for sales appointments inside the dealership.

[@dantes729]

Thank you, appreciate it

[@jamesk9321]

They will tell you anything to get you in to the dealership.

[@JohnSalchichon_93]

My dude, you live in Ft Myers?

[@raymckigney2118]

Telling Dealer 2 that was the exact truck you want wasn’t a good negotiating tactic.

[@Nana-kv6rq]

6:53 Why did she sound so confused when she answered the phone? lol

[@tonystonecoldcountry7064]

That why car sales get a bad rep. The owner of that dealership is a disgrace.

[@dj2big]

Absolutely you can order one. Friend of mine ordered specific package and color with options to match Lexus version and he got it he waited a few months.

[@Delivrd]

This isn't a build. This is an allocation request. There is a big difference.

[@sapphir8]

No he didn’t. Toyota happened to make one like he wanted. Anyone could’ve gotten it. Go to Toyota’s website, build your car, print it out and say can I order this today? No. However if Toyota happens to build one like it, you can try to get it. It may take months or even a model year to get it exactly like you want. Go to Ford’s site, build your vehicle, print it out and take it to a dealer and ask the same thing. They’ll say yes and in a few months, here comes the car specifically made for you. Honda and Toyota don’t do that.

[@jonbledsoe7158]

I worked at Toyota for 30 years at the dealership and you can Custom order,, I don’t know where you’re getting your Information at. I turned off your video right & there, I just love when customers think they know more than those sales ,,, sometimes it’s downright hilarious

[@jonbledsoe7158]

You’re actually making me upset because you’re telling your audience lies. We have Honda also.

[@Delivrd]

You can not order a Toyota. This hasn't been an option in the last 3 years. support.toyota.com/s/article/If-the-dealer-doesnt-7809?language=en_US Here is a source from Toyota, but I will take my apology. It makes me upset you stopped watching the videos, but also when you said it with such confidence. But where I am getting my information I do 60-80 Toyota's a month. I work with hundreds of dealerships a month. This information is given to me directly from dealerships and Toyota representatives. There is an allocation, not a custom order.

[@trdrav4]

It usually is up to the regional office and/or dealer to allow your 'custom order' to go through or not...many dealers will not entertain that idea or the regional office will allow the dealer to configure an incoming allocation to allow you to choose your PIOs. If you are a Toyota employee and depending on which source you are ordering from (region or Toyota internal), many times you can "custom order" your vehicle regardless of how the region orders a vehicle.

[@FredPhillippe]

I wanted in asked the dealer can I order the 4Runner I want…..it was huge dealer with huge allocation. They tried to find it already built , I did NOT want LX with third row. After the agent the First Lady talked about tried to find my color with no third row option. He said , no problem we will sit down ….we did …we wrote up a complete order, I went though every option, picked exactly what I desired . They used up an allocation for a 4 Runner they were due. They called Toyota America and put in the order for MY CAR … since it had to come from Japan it was 6-8 week wait . I was in no Hurry …it showed up in 7 weeks. In Florida port , where they also installed my auto running board option. Not every dealer gets as many many special Japanese cars like 4Runner ..it went exactly like the lady this four eyed dummy said she didn’t know what she was sayin…..how stupid oof him. He has been BS ‘d by many dealers who don’t or can’t use they allotment how ever they want. This deal that got me the 4Runner ordered it for me overrode the South eastern Dealers agreement. They said we can get you anything you want until the order date for the current model year runs out . ……that pussy boy is the dummy.

[@HW-cn1ir]

Confirmed, I worked at Honda and yes custom orders are possible. We ordered a 22 Civic Sport Hatchback with a manual transmission. They were insistent about a hatchback manual but didn’t want the Si. An option not even available on the website. They had to wait like a year but it was done. Our other colleagues didn’t believe it until it showed up. It’s up to the manufacturer to accept or deny the special order. We took a $5000 non refundable deposit for that vehicle. So yes it is definitely possible

[@milosnovotny8407]

I ordered my 2024 platinum with my opinion exactly what I wanted and took 2 months. Nothing more nothing less. So I’m not sure what you’re saying is correct.

[@Delivrd]

This is an allocation request, they didn't order you one.

[@oldpirate7434]

By me one dealer has a 15k markup on a Corolla GR.....crazy

[@zzanatos2001]

Dealers who have a Corolla GR seem to think they have a one-in-a-million treasure, and they can name their price.

[@dboogs2925]

On behalf of Texas, I’m sorry Anna had such poor phone etiquette.

[@ScottDreyfus]

They can not custom order anything 🤦‍♂️. They don’t stop the line for anything. To her dealer trade is the same as order 🤦‍♂️

[@hothmobile100]

When did you movie to Florida and why?

[@TheKingOfInappropriateComments]

Toyota dealerships are the slimiest of them all. They always have been. They were charging over MSRP for over 20 years at some dealerships. I have had them literally show me the door when was first exposed to this at a dealership.

[@blee3ee]

This is quality content, keep em' coming!

[@Delivrd]

Thank you!

[@TheDjcarter1966]

And these same people will call up in two to three years wondering why they owe $75k on a car worth $65k, granted Toyotas hold there value like crazy but $10k over sticker is just flushing that money down the drain

[@scottkellogg8145]

That's not true they don't build 1 vehicle at a time you have several going down the assembly line

[@losthighway4840]

Can’t wait for this era to be over. It’s a nightmare.

[@gretzkysyotes]

Annie seemed super offended to even try to help......let alone the markup

[@truckguy6.7]

4-6 weeks is a lie for sure... the custom order is somewhat true. If they take your order and match it to an allocation, then change the colour or trade for another colour, thats sort of like custom ordering. It's kind of splitting hairs.

[@truckguy6.7]

Giving the sales person the benefit of the doubt obviously. Toyota doesn't work like GM or Ram. You can't order red seat belts and certain wheels like ordering a Corvette but if you stretched a little you could describe getting a client a vehicle through Toyota as being "custom". I guess it boils down to your definition of "custom"

[@herminquijano]

This other channel said that Toyota is dropping pricing and now this channel is saying there’s mark ups ? I wonder if it’s the area . It is Florida , maybe it’s different there

[@Delivrd]

I show you the real examples!

[@herminquijano]

Trd pro ! Ok I see now . Jackass dealers .

[@herminquijano]

@@Delivrd you did , great video by the way !

[@veritasaequitas9838]

37 days out for a Tundra on the lot?

[@rjejames28]

Paying even msrp for this is insane

[@tigaspinoypower]

So much better to buy used car at least 2 years old and then no worries about adjustment or markups fees lol

[@beachside1]

Are you looking for a hybrid? Auto nation of Winter Park has one for 77k . Well thats what it says

[@norcalsvt0354]

Honestly as much as they advertise there should be same advertising for the major problems these vehicles have and still selling for 80k plus