Rude SALESPERSON GETS FIRED?!?! (Live Car Negotiation)

[@Delivrd]

Surprise VIDEO! We are looking to move to THREE videos a week? YES or NO?!?! Let me know!

[@ScanFan_Ed]

“Looks like I have a new janitor”. 😂😂

[@BlitzHack]

That is sanitation engineer to you buddy.

[@Farizzless]

@@BlitzHack😂

[@CarnivoryHODL]

This caught me by surprise, lmao!

[@supersteve8305]

First salesman was horrible. The second salesman and sales manager were great. This shows how one bad salesperson could possibly do thousands of dollars of damage in less than five minutes. Imagine if you hadn’t called back.

[@Delivrd]

This is exactly why I don't name dealerships. Because one bad apple doesn't always represent a dealership.

[@johnnylara]

@@Delivrdthis is on management and how they train their staff. This does present a larger wide spread issue

[@charlesmaxey89]

​@@johnnylara not necessarily always true. Some people are just trash, no matter how trained they are.

[@Daimxn]

​@@johnnylara training plays a part but at the end of the day they can't control how an individual reacts. Now if this is a repeat offender then it's definitely on management if they haven't punished or fired them

[@liamcarp7113]

If you don’t name them they will never learn their lesson and take accountability. They should be called out…

[@David_D.926]

Remember this happening live. What an embarrassment for that dealership. Hopefully, at the least, that salesman was disciplined in some way.

[@Bynming]

It's like a bunch of 14 year olds hijacked a dealership.

[@tommyboy25303]

“Looks like I got a new janitor” love it

[@thegonz7833]

Sales manager is the real deal.

[@michalhodson8608]

I used Tomi's service and got a great deal on a Tacoma . Best money ever spent, not to have to deal with all the crooked car dealers.

[@Delivrd]

Thank you for trusting us!

[@ktmcrush2290]

Did u get a 24 tacoma?

[@abevic5183]

You sound like a grown ass man who cant do things on his own and need somebody to do it for you🤣🤣🤣🤣🤣🤣🤣🤣🤣 🤡

[@AlphaXVIgames]

How much did it cost for his fee?

[@zzanatos2001]

@@AlphaXVIgames I went to his website, and his fee comes out of the money that he saves you on the deal. Essentially, his service doesn't cost you anything. I used a broker a few years ago to buy a 4Runner, and they were able to save me almost $5K, even after they deducted their fee. Since brokers buy dozens of cars every month, a lot of dealers are ready to give them deals that would be impossible for regular people like us to get.

[@JustinChism]

" The managers have their own tower". Must be made of Ivory

[@bored2323]

Prison guard tower lol

[@SaltStorm007]

That salesman must not be very productive because a saleswoman lied to my brother when he bought a vehicle and she lied to me as well and the dealership DGAF…..they did however care when I said I would share our experience online. It got me another $2k off my vehicle…😁

[@steveg6978]

Tommy, I was in construction for 38 years. I ended my career as a manger that ran the bidding department. The reason I knew it was time to retire was when I was losing my composure, its never a good thing personally and professionally.

[@kratostomatoes8587]

Wise. Tomi started to let the mask slip there on salesman #2.

[@Iggy1219]

“I understand”, “I’m sorry for the inconvenience” -every scumbag, bottom of the barrel car salesman ever.

[@TheBearAcuda11]

Everyone he talks to sounds like they are 16 years old lol

[@JohnDoe-np3xd]

When’s the last time you went to a dealer? Looks like they’re hiring high school kids now lol

[@kaitlin4u]

Because young men are very impressionable and the dealer can manipulate them however they want.

[@SaithusX]

I feel like every deal ends with him talking to the sales manager. Crazy.

[@Michael-db4sn]

Technically it has to be that way as the manager is the one who can actually talk out the door numbers.

[@BlitzHack]

That is because that's who can authorize the deal. Tomi is a slow learner and still wastes his time with the floor sales guy. Basically when the manager answered Tomi had to start all over with the stock number.

[@kccustom1]

@@BlitzHack He is making content.

[@Oregoncoast30]

Tomi, thanks for sharing this. That is the bs a number of us go through. Nice to see how you handled it.

[@_morningglory196]

I’m a 70 year old old female. The dealership I went into wanted to know where my guardian was! It was a Napleton dealership. I walked right out and got into my very low mileage vehicle. And went home!

[@Michael-db4sn]

I hope you found a newfound love for your current vehicle. The least expensive vehicle is the one you already own/drive.

[@BlitzHack]

So your guardian was asleep in the passenger seat?

[@tonymaiorano2749]

Tradespeople and salespeople (most ) try to take advantage of all women.

[@BlitzHack]

@@tonymaiorano2749 wrong I am a trades person and never took advantage of a lady. Got ripped off by a few rich guys though. I am guessing you are a rich guy Tony.

[@kevins8772]

Always be careful when you are at a Napleton dealership.

[@JoseVillegas-ip7qo]

Had the same thing happen to me at a dealer. Salesman literally told me he doesn’t care for the deal because he isn’t going to make any money. The manager got it done.

[@jkjkjkjkjjkjk]

Not being a commission store is probably why the sales person sucked

[@iamone27legion]

The last time I bought a Honda vehicle(3rd), it was one of the worst experiences to go thru. I went to 6 different dealerships. I literally wanted to put the hurt on some of them. Disrespectful, arrogant, and the "we are doing you a favor by allowing you to walk in our building," attitude. Won't be buying a Honda in the future. No one from our family either. That's 9 people total. Stupid, greedy, miserable dealership people. They always think today, not the future. We have purchased seven vehicles total since then. All the kids are grown and moved. Not one Honda. In honest, I don't think these dealerships care. Why else would so many people be using your and others' services on purchasing cars. Not a wake-up call to the manufacturers? Thank you for this service. Maybe one day they will eliminate the middle people all together? I would rather buy direct or thru different means 100%. I really hate dealerships.

[@Daniel-ox2zr]

Interesting that an insurance scammer ad came on during this video

[@liamcarp7113]

Honda and Toyota dealers are the toughest because their vehicle’s hold their value and fly off the lot…There is no urgency for these brands to move product because they move no matter what.

[@astrolux76]

you snitching getting that boy fired,... real good tomieieieieieie

[@dpporlando]

That we only do the deal in the showroom not over the phone or Internet is such a HUGE RED FLAG. All they wanna do is hot box you to death. Last time I went to one of those I took a backpack with food and drinks and they threatened to call the cops to have me removed because they wouldn't sell me a car at the price advertised on their website without $4,800 in ads and financing through them.

[@SaltStorm007]

Basically MSRP OUT THE DOOR or under, is what people should try and get….🤔

[@SaltStorm007]

BRO….I went to one the other day to look at a 2025 GR Corolla and the salesman was rude af! The manager had to step in because how ridiculous he was being. He started off by asking what High School I went to, I’m like WTF, I am way too old to be reliving HS. So I tell him, in a super polite way, that I was a salesman for years and he doesn’t have to worry about the small talk. He didn’t like that and immediately says, “You were a salesman…I AM A PRODUCT SPECIALIST SIR….I AM A PRODUCT SPECIALIST SIR”….(He said it loud/twice, and I couldn’t help but laugh because a product specialist would know if he had a 2025 GR COROLLA in stock without looking it up because there is a 2024 in the showroom). It was wild af. What was funny was after the manager comes over and saves the day I ask him for a card and while walking with him to get his card I say, “now that is how you talk to someone” and I look back at the douche canoe and shake my head. It would take way too long to say everything that happened but it was hilarious. The guy was standing there like a vulture when I walked in….couldn’t even step in the door. He was the classic sleezy salesman…like the poster child😂

[@mechanicalrev]

Hahaha! I went to go look at a Honda this past summer and the young salesman watched one too many Andy Elliot videos. He had a "process" that he had to follow. Even though I had just explained how I wanted a trade-in evaluation to see if they're even in the ballpark of what the vehicle was worth because other dealerships had tried to low-ball me. This new salesman didn't understand that there's an eb and a flow to conversations; you can achieve the same result in a different order. We got into a heated arguement, right in each others faces, and everyone at the open-concept sales tower was looking at us lol. When I went outside with the appraiser, he apologized profusely about 3-4 times about how that was unacceptable. What's funny too is I straight up told the kid "I'm not going to follow a process and waste how many hours of my day, getting to the trade-in evaluation damn near last, only to have to walk away because I'm getting low-balled." He still didn't quite get it lol.

[@aliensmadeus8719]

You sound like a failed car salesman.

[@SaltStorm007]

Lol. Their egos are something else! They can’t handle it when someone knows the game. Personally, I LOVE BUYING CARS! Going to a dealership is like going into enemy lines and beating them on their home turf in a game of poker, chess, acting, bluffing, manipulation, ego stroking, confusion…..it is one of the funnest things to do. Had one sales manager so off his game I had to remind him to sit down to go over numbers😂They are like taking candy from a baby when you know how they work and how to deal with them! I have thought about doing what Tomi does for people but I really like the face to face. Hope you and yours have a blessed New Year💯🙏

[@bman3022]

We need government intervention to monitor these scummy car dealerships. When is it crossing the line of breaking laws and being a flat out a scam? Can we please just buy directly from the manufacturer like 99% of products in the world??

[@F150PullsBayliner]

Went to a used car lot today. Salesman didn’t ask for my name and didn’t say his name. Proceeded to sit in silence during the test drive and when I asked about a pre-purchase inspection he said “no because mechanics steal stuff off our vehicles”. Good grief. Hate car salesmen!

[@lucianom.5855]

It’s way better to be aggressive when dealing with a car salesman. This way they won’t have the confidence nor opportunity to take advantage of you and you’re able to walk away and not feel any obligations.

[@jarad0714]

Yes absolutely love the content. But definitely left us hanging. Did she accept the deal and is she picking up the car?

[@PasleyAviationPhotography]

Exactly, this feels incomplete.

[@biggestthreattoyourexistence]

when has any video mentioned accepting the deal and picking up the car?

[@roboticvenom1935]

He never tell us

[@TheKingOfInappropriateComments]

@@roboticvenom1935 I get Shark Tank vibes a little bit. Like they work the deal, the fine details to be ironed out later in their office not on camera and sometimes they get the deal on TV but don't actually hammer out the agreement afterwards.

[@FutureEndeavs]

The short clips definitely need to include some sort of conclusion

[@seandebottis3276]

Brandon was rock solid, I’ll give them that. The rest was typical dealer BS. Recently helped my Mom Negotiate a deal and we figured we did pretty good but it took some grey hairs to get there

[@e.a.6876]

he recognized you and started trolling.

[@pdlegend6829]

Besides all the other stuff, it blows me away that without a doubt when you speak to someone in sales and ask them if you can see if they have a car available they always say just give me a sec like they are shocked someone called sales to check if a car is available

[@tonymaiorano2749]

Why argue the point. Go into negotiotions knowing what you want, be confident, and stay firm. Money talks, bull sh*t walks.

[@simonchen6698]

I believe Tomi is doing the dealership a service by informing upper management what is wrong so they can correct it for future customers!

[@dalenihiser7766]

Why any salesperson, selling anything, would demean a woman buyer is absolutely insane. With twenty-plus years of auto sales under my belt, I will guarantee a woman does not need her husband, boyfriend, father, brother or any significant other to make a buying decision. On the other hand, I will guarantee that 99% of male buyers WILL need their wife, girlfriend, parent, God, significant other, and maybe even their darn pet to make a buying decision. Sheesh! As Bugs Bunny would say, "What a maroon!"

[@decadeyt5891]

Basically 20 years of auto service made you a feminist

[@jcberb]

199.00 for wheel locks. These things must be special

[@bored2323]

There made of customer tears 😂

[@ft9kop]

They don't work either. Wheel locks can be taken off with sacrificial sockets. Honda have the most stolen wheels of any brand.

[@therealanthony4978]

That’s a good manager 🎉🎉🎉

[@bigrndahouse]

I had two Kia dealerships that would NOT do a deal remotely. "You have to be here to do a deal, your presence is your best negotiation factor". I said "I'm right here on the phone with you. Let's get to a good number, send me the link for the deposit and I'll sign using your DocuSign or whatever infrastructure you have. Bam and I will be one more hash mark on your goal window". They still refused and I did bring up, I could buy a house in a different state without the need to be there, it's interesting that some dealers are allergic to technological advances. I mentioned I have 4 kids under age 10 and will not set foot in a dealership unless if I'm signing and driving.

[@nickheberer3264]

I work at Kia message me, we can do it all remote :) Pacific northwest

[@bigrndahouse]

@@nickheberer3264 Thanks! I did secure one in MD that I sent a deposit on

[@bjm23vancity92]

Hi Tomi, love your videos. New subscriber here from Vancouver BC Canada 🇨🇦🇨🇦🇨🇦. Will these ridiculous Stealership games, tricks and lies every end? If they dont you will have a business forever. I have had my battles over the years, torn up contracts and walked out the doors a few times. Cant stand most of them. On those rare occasions when It has been great and straight forward, I let them know, and bring them a bottle of wine or gift...

[@diytacoma5758]

Hearing the sales people makes my head hurt, what a crazy game. I went to dealer in Washington new the car I wanted and the price they made me wait 4 hours sitting and as I was not leaving they were like ok will do it😅

[@monixx9081]

I shopped at a local dealer where all the salesmen did was show me the car and the finance box came to me and made the deal

[@mts982]

no youre wanting 8.5% to 10% off, 8% would just match vegas.

[@1VIPWRX]

These dealers are crazy these days . Act like robots , they make no sense . caught off guard ? they hang up the phone ..

[@eyeheartsushi2212]

I know this isn’t the name but it sounds like they say “Thank your for calling Sh*t Honda” 😂😂😂

[@BlackYellow07]

At least it wasn’t for lying, they never lie.

[@JackedJacobOutdoors]

How do the salesman get paid at a “non-commission” store?

[@OSKOcolot]

flats and unit bonuses

[@eostrike]

It would be nice to know after all of that if your client went and picked up the car. It would actually be nice to know after all these videos if the deals went through or not.

[@ccron889_]

Did the client end up going with their deal?

[@BlitzHack]

No she went in their and they told her to go get her husband again.

[@jefflavallee4167]

Ahhh yes, a HONDA dealership...no surprise. Everyone of them I've dealt with has been $hit.

[@Baebae1947]

That manager was a pro though.

[@astrolux76]

just deal with it tomi.. can't demand and get everything you want

[@robertgrancich6172]

Offer to pay MSRP+ if they can deliver to your home in 60 minutes or less.

[@jcberb]

This dealership is unprofessional, not to mention idiotic

[@ammogiant824]

I've yet to find a legit salesperson period

[@coltonashe1]

Imagine paying 56k for a honda pilot thats nuts.

[@Anthony-fd8mh]

I really don't get what difference it makes if its Tomi or anyone else on the call a deal is a deal and if ya want to sell a car it should not matter who is on the other end. I really hope that manager or whatever he was actually did something about that sale guy.

[@RealKevGotEm]

Did anyone hear the “Honda Knock” 😂 Mr Honda

[@crazymike401]

If you got 8 percent off from one which is like 4K, then you shopped to get 5k….. why come back to this dealership for the same 5k? Must have been soemthing behind that deal you didn’t like?

[@JosephDaniloff]

It’s a Honda pilot should be about 60% off. It’s not that far up the spectrum. (Mid grade vehicle)

[@RealKevGotEm]

My Volvo dealer doesn’t wanna work with me anymore cause they think I’m too difficult and I’ve held them accountable for not being able to fix my car and for getting very very competitive deals for customers 😂

[@kccustom1]

If they wasn't on a live show they would have hung up again.

[@inthedarkwoods2022]

Buyer does the deal and then immediately pays off the loan so the dealer gets a claw back just to screw the manager over.

[@allamar9083]

Old, old, B.S. Fire a salesman. First mustang 1965 new. Fired the salesman. It’s a tactic older than cars.

[@floridaredneck]

I've only seen a few of these videos and I'm still not clear why Tomi is not friends with these sales managers just by being a broker. I don't get the negativity that goes on when he could just call and say, "Hey, this is Tomi, is the sales manager around", and do the deals? The manager has to finalize them anyway and if you just talk to people who can authorize a price, there doesn't need to be anyone else involved. The manager can work up the price in like a minute and you'd be done. He either can do the price or not and move on. It seems to me a sales manager would welcome such a call, knowing the likelihood of a sale would be immanent if the price was met. I don't know why he's talking to twinks at the dealership that cannot handle his style of buying. That boy didn't have the maturity to talk to someone like Tomi, which is a training and experience issue. I know nothing about this and fully admit it, but it also seems to reason that dealerships should be prepared for calls from brokers and by-pass the sales floor so that staff can assist other customers and someone in authority can make quick deals.

[@BlitzHack]

This is why I always deal with the sales manager. I have never found a good use for the floor sales guy. They can't make a call on anything so just a waste of my time. Its kind of like being pissed at someone and talking to their friend to relay the message to the person your mad at. I am sure this is for some kind of sociological advantage for the dealer. Tomi just felt like he won the deal at $5k off but originally they agreed on 10% off which would of been $5600.00 off. See what I mean?

[@TheSinisterMinister666]

I gotta take an Advil after watching this one. SMH.. 🤦🏾‍♂️

[@tahoe6182]

199 locks haha crazy

[@TheBigdutchster]

$499.00 for mandatory wheel locks?

[@zzanatos2001]

I think he said $199.

[@bettysamimi4429]

no

[@Aaron.Gut21]

Tomi I’m buying the 2024 Toyota Prius le in California can I still get 2k below msrp for the car

[@t3dewys]

I bet if she was willing to pay msrp, they would have sold her a car

[@biglasher55]

All dealerships play games.

[@DreamOfMines]

Never call Kunes in the midwest FYI.

[@coreylucas5997]

I’m Sure being fired on the spot is well deserved of disrespectful uncaring greed sales people If there were customers around while the manager terminated them on the spot 😮

[@TheKingOfInappropriateComments]

I've had worse. I have had sales managers escort me to the door! Twice! 20 years apart! I have had salesman just say I'm not going to spend any time on you, I've got other customers waiting! I was not asking for the world. I was asking to pay less than MSRP.

[@MrLazyAmerica]

32? Holy shit I thought you were like 26

[@wayneguy6043]

I thought 44

[@wayneguy6043]

Legend has it your client didn’t buy from that dealership, so the first kid did right by hanging up on you😂😂😂😂😂

[@bored2323]

That dealership is a Joke

[@agger838]

Wym there's no dealers in Utah lol.

[@nbain66]

Just a reason to give them for shopping from so far away.

[@agger838]

@nbain66 might as well say I like to shop around on price

[@anthonyscott2368]

Hey was the 8% of MSRP

[@sapphir8]

So all I have to do is get hung up on, call back and complain, get a good transparent deal. Of course I also can’t be a dick on the phone to be hung up on.

[@SapphireRL]

send me some customers my way

[@-juxo-6515]

Hey bud... your thumb shows "magager" and not manager.

[@r3dRoVeR247]

And that is why he was promoted to sales manager. That dude was legit.

[@002mjr]

Should buy a Tesla instead. No BS.

[@petes7401]

Tomi maybe you should start telling your audience who these stupid dealers are. Then they wouldn’t treat you like they do. You’re definitely a serious car buyer yet they hold what you do on social media against you. Why?

[@sandynw185]

“Magager”?

[@Matt_K]

I actually changed my mind on the while Zach thing. Kudos on him for absolutely wasting dealers time cuz vast majority of those mf'ers do it all the time to customers. F the dealers big time.

[@Delivrd]

Nah, Don't think its a good thing still. Some bad apples doesn't mean everyone.

[@Matt_K]

@Delivrd Wrong. Some good apples means they're the exception. The standard is the dealers are rotten apples.

[@McGnarly76]

I’d do a deal with Brandon all day - that’s how it’s done!

[@gxkjerrygao7635]

Unfortunately, it's highly likely that the salesperson that potentially got fired still has no remorse whatsoever. A lot of people these days take no pride in the work they do. It doesn't matter what industry you're in. You need to respect your own job to begin with. In this case, if someone does this piss poor of a job in the retail/sales department, that means the person in question has no intention of carrying out his duty properly. This kind of mentality is created when they themselves don't take their position seriously. I work in food service industry and I can't even count how many spoon fed brats fail to the the most basic job in a restaurant. What can you expect? They don't respect the working class' work themselves, so when they're "at work" they're just killing time.

[@dancobin1985]

Looks like we have a new janitor doesn’t equate to fired. It’s a figure of speech. The disingenuous titles have now made me unsubscribe.

[@ninerknight5351]

Idaho rules, Utah drools

[@r.o.1063]

After listening to that sales manager, I want to talk to him about a Honda.

[@dallasmove537]

"I'm a man of God", then repeatedly refuses to forgive or turn the other cheeck. You can always count on the faithful to be nothing like the person they claim to organize their lives around.

[@simonchen6698]

To be fair, people can try to do the right thing and still mess up during moments of weakness - not mutually exclusive. There are indeed people who walk the faith and are able to uphold it too, ya know?

[@willietoro8944]

Do you ever negotiate interest rates with people with excellent credit? Asking for a friend..

[@Jeremya74]

Everytime YOU have to buy a car,you have to go to california?..thats the truth?...i live in Utah,well my cliet lives in Utah..then he lies to the manager and says he was telling the first sales man that he was talking as his client ..actualy he was talking like he was the buyers...hes teaching people to lie

[@mjuberian]

You're 32? Was thinking 14

[@ThomsonScott-i9k]

Investing in crypto now should be in every wise individuals list, because in some weeks or months time you'll be ecstatic with the decisions you've made today.

[@FranklinSamuel-h2t]

Crypto is really profitable

[@hass1337]

I think these are fake and scripted

[@Delivrd]

I do them live, so it would be tough to do that for 6 hrs straight lol. But whatever you think lol

[@WillDill94]

1st ;)

[@SteveElias-l1m]

You’re upset that they hung up on you, when they found out you were lying to them!!! You are worse than the dealers you’re trying to scam!!!

[@JonathanCK90]

I think if you add a few more exclamation points, you’ll really destroy Tomi.

[@Orangematz]

Dumbest comment I've read in awhile right there

[@Delivrd]

I mean this is a stretch... my client is buying a car. I guess I can go to Las Vegas... that was a joke.

[@DreamOfMines]

Is this the first salesman on the call?

[@Iggy1219]

“I understand”, “I’m sorry for the inconvenience” -every scumbag, bottom of the barrel car salesman ever.