10 Tips to Improve Your Faire Account Now.

[@MusicLegendIX]

Merry Christmas Lucy and Bare Kind team! Great video. I'm going to lose Top Shop this quarter bc my reorder rate was not high enough. Any tips on getting your reorder rate higher (maybe video idea)?

[@CandidFounders]

merry Christmas!! yes great video idea I will add it to my list, but for now they key things we do for increasing re-order rate is focussing on our A and b seller customers who bring in majority of the revenue - we do a lot of relationship management with them, and lots of emails that drive value. Also sending catalogues in the post and following up, Will be sure to do a video in more detail though!

[@lindasholberg]

Thank you this is great info!

[@CandidFounders]

no worries! glad you found it useful.

[@ichcha5537]

Hi, Great Video. Can you just clarify on how do we word to our buyers without being pushy that they have product in their cart and that they can purchase it.

[@CandidFounders]

I would suggest asking if they require any support first - 'I can see you have some items in your basket, do you need any support?', might just jog them - sometimes it's a case of they might have got busy and forgot to check out

[@ichcha5537]

Just that - it's not considered too pokey? As if we are pushing them?

[@CandidFounders]

At the end of the day you run a businesss and it's a sales platform, you have to put yourself out there, and the language you use will determine how hard or soft you sell@@ichcha5537

[@young.willow]

Lucy, thank you for sharing this invaluable information! You guys are such a role model. May your business thrive even more!

[@CandidFounders]

thank you so much, so kind of you to say :)

[@ayeshachd]

please make a video on how to file appeal on Faire when they have suspended your account

[@CandidFounders]

Hey! as much as I wish I knew about this side of it, they keep this side of the business very closed off so we have no way of knowing why your account was suspended. My advice is this: 1. Review their terms and conditions, see if you did breach anything obvious 2. keep contacting them/re-applying by any means they have available. If you have any level of access to your account try and get in touch with support

[@myjdcboys]

I;m brand new on Faire, how do I see if people have my items in their carts?

[@CandidFounders]

Hey! if you go to 'customers' and then 'filter' you will be able to filter based on amount in the cart :)

[@cassandraadams5732]

Where is the button to switch on to allow for online only stores to purchase?

[@CandidFounders]

hey! If you go to your shop settings it's on the main page about half way down :)

[@JessicaRine-j5g]

Can you check your referral link for new sellers? I dont think its working.

[@CandidFounders]

hey, thanks for letting me know, that's weird! Do you want to check this one - fairewholesaleinc.sjv.io/MmWEZJ

[@heatherm2428]

What do you do to maximize your sales during upcoming Faire Market sale?

[@CandidFounders]

Hey - lots of emails, some good discounts. That's the short story, I will try and do a video addressing this soon.

[@pwbruschi]

I understand you are just providing some tips however I don’t agree with having promotions (other than the two Faire markets) Stores are already getting 50% off… why am I cutting into my profits more by giving more? It also devalues my brand by giving constant discounts.

[@CandidFounders]

Everyone has to do what works for them! It's why I always say you have to consider your own margins before blindly trying things. We are able to offer promotions and do so at very large order sizes because we have built that into our own pricing model, so actually it values our brand as much higher because the discounts provided are only on very large orders - not for the average Joe on Faire to make use of but gives us the effect of being a larger brand, thanks for your comment we love to hear your views!

[@pluswriter3069]

How connect with you? Regarding my Faire account?

[@CandidFounders]

Hello, you can email us at [e-mail]

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