10 Ways to Reduce Average Handling Time (AHT) in the Contact Centre

  Рет қаралды 13,146

CallCentreHelper TV

CallCentreHelper TV

Күн бұрын

Пікірлер: 3
@lincolncampbell6653
@lincolncampbell6653 2 жыл бұрын
Nice work brother. Do you have tips on Client Billing, SOW and MSA?
@iamshadowbanned699
@iamshadowbanned699 Жыл бұрын
I love your tips. I hope you can also provide some tips on how to improve first contact resolution.
@CallCentreHelper
@CallCentreHelper Жыл бұрын
Great suggestion!
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إخفاء الطعام سرًا تحت الطاولة للتناول لاحقًا 😏🍽️
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