17 - Introduction to interviewing - Part 3

This video is part of a 17 video series that was originally developed for staff within New Zealand Transport Agency Waka Kotahi. With their permission these videos are available on our KZbin channel. As such, there may be references to teams, people and services which are not available to people outside of Waka Kotahi. Further resources will not be shared, this video is for informative purposes only.
Closed captioning is speech to text and as such has not been fully modified.
This video is episode seventeen of the Paul & Henry Show, Paul and Henry discuss effective interview planning for regulators. They emphasise the importance of preparing open-ended questions, fostering a conversational tone, and maintaining fairness and professionalism throughout the process. The episode also covers practical considerations such as handling evidence, managing time, and dealing with sensitive topics.