'18 Hemi Dodge Ram - CEL On & No Cruise Control

[@SouthMainAuto]

*PUBLIC SERVICE ANNOUNCEMENT* - If you are watching this video on 8/20/24 or 8/21/24 and you don't fall asleep before the end screen and you see that part II is listed as "Members Only." *DO NOT PANIC* Do not send me nasty emails, don't unsubscribe, don't tell me I am an asshole or a sellout in the comments and *DO NOT CALL MY SHOP* to tell me you can't watch it. The part II will be posted on the 22nd at 5pm just like *I ALWAYS DO.* The reason it says members only is because there are some folks that support our KZbin channel by becoming a "KZbin Member" and it gives them early access to all videos I put out. Take a breath, slow down, everything is gonna be OK. Nothing has changed. It's still free like it has been for the past 10 years. Thanks for watching! -Eric O. Join here if you want early access - kzbin.info/door/tAGzm9e_liY7ko1PBhzTHAjoin

[@strykerentllc]

MDS sucks. Our '07 RAM 2500 with the 5.7 Hemi lacks that rubbish, thank God.

[@douglaslamb8709]

Love ya work Mr O

[@daniellopez9418]

I am a recent follower of yours. As bad as it may seem, I really enjoy watching your videos before bed. I tend to sleep better on days when I watch your videos before bed. I have learned a lot from your videos. It is interesting to watch a new video and then watch one from 7 years ago. You really have a solid understanding of the electrical system of a car. I can tell by how you are able to explain everything in an undersable way. I think you are doing an amazing job working on videos and repairing vehicles at he same time!

[@kens.3729]

Thanks for the Regular PSR Announcements. Would have never thought so many pansy a** whiners watched your Channel. Keep up the Strong 💪 Efforts, Eric O. 👍

[@dkeny55]

Man was I panicking!

[@donniev8181]

Hope this guy OKs the fixes, it would be super interesting to see the rat's nest and accompanying damage under the intake manifold! Approaching a million subscribers, you big KZbin star you!

[@texpegan705]

I do it the exact, same way Eric give the customer the option and always be fair. The same with every car, and every customer. That way everybody’s on the same page. Water dog out

[@spudth]

Hollywood wishes they could have the background noises Eric gets. Telephone bell, "my boy josh" hammering, customer talking, lawn mower man, fire hall siren, train going down main street and more!

[@knobrush]

...and sometimes someone drives by and honks their horn and Eric delivers his classic line "Hey, it's that guy!".

[@MH-ev3wr]

@@knobrush My favorite!

[@justinwatch]

The compressor, man! Don't forget the compressor! 😂

[@7700jessie]

Don't forget about the lift on the other side of the shop going up and the occasional tire slap on the floor.

[@tdotw77]

Don't forget the 'squeaky aluminum step stool'(platform) that's he's on in this video. I've dealt with these things and their annoying squeaky-squeak sounds before while working off of them on jobs, and I'll agree that it is an annoying sound for sure and I'm not even making a video! 👍🏻👌🏻🛠️🔧🔩🦺 ✊🏻🇺🇸🦅

[@johnthiel7422]

I learned as a young kid working my first job at a local hardware store that I was not wired to deal with the public. You, on the other hand, have the patience of a saint.

[@tdotw77]

You can have the patience of a saint while doing this kind of work but have zero patience in actually dealing with the vehicles owner or Mr John Q & Mrs Karen Public in general. I am a lot like that, I don't want to deal with humans(most dogs are ok tho😁). I can take apart something very tedious and figure out the problem and reassemble it after fixing it. I just hate dealing with many of the whiny Karen's & Ken's out there in the public. "Ever since you changed my L brake light bulb my car is pulling to the right and the tire keeps going low and my window won't go down" Ya know those kind of wonderful humans! (I'll stop there before I offend one of you in the comments) 😄🤦🏻‍♂️ 👍🏻👌🏻🛠️🔧🔩🤔 ✊🏻🇺🇸🦅🇺🇸✊🏻

[@johnthiel7422]

@tdotw77 I appreciate the cool videos you produce. I'm always amazed by talented people in their trade being music or mechanics... terrific job!.... Please keep them coming!

[@johnthiel7422]

@@tdotw77 never quick enough, never cheap enough.... sounds familiar, doesn't it?

[@tdotw77]

@@johnthiel7422 I believe you commented on a comment of mine rather than directly to Eric @SMA. I don't make videos, I just watch & learn from the master Eric!

[@tdotw77]

I guess you replied to me too! Yeah that's almost exactly how it sounds many times! 😄👌🏻

[@elcheapo5302]

I don't have a shop; I'm a DIY'r doing things like this solely to learn, so I diag everything the best I can. Chrysler parts prices have gotten bonkers over the past few years, so I follow the mantra of my favorite KZbinr: "Test, don't guess!"

[@robertheinkel6225]

When I was a crew chief in the Air Force, smoking in the aircraft was allowed. When they banned smoking, the aircraft started flying better. All the tar in the smoke settled on the electronics, causing them to overheat. The outflow valves on the pressurization system, would literally glue themselves shut, causing issues. We also now had an easier time cleaning the interiors. M

[@robertsmith2956]

In all the airplane crashes, not one was ever declared caused by smoking, Think one was blamed on coffee though.

[@vacayooper4728]

​@robertsmith2956 Once because a coffee cup, covering the NLG warning light.

[@user-bt6hh9yu1n]

Nope. Completely unverifiable fiction

[@josem2468]

@@user-bt6hh9yu1n Perhaps...It was one hell of a movie. Robert Taylor.

[@realdeathpony]

Tankers or buffs?

[@ronhannink1968]

Eric, I know about six months ago. A lady had a complaint in her Lincoln that her volume controls would intermittently work in her steering wheel. I had the vehicle for two days and could not duplicate the problem. I started out using the ultra Autel. Then ended up using the Ford IDS. It never set a code or any history at all. I would use live data and move the steering wheel up down and around town and could not get it to fail. Long story short after almost giving up, especially considering, it was an intermittent problem that I could not reproduce. I got it to finally do it then of course it wouldn’t do it again for some. Without boring you with the hours, I had into it. It turns out there was a hairline break at the clock spring. What I ended up doing was physically moving the wires at the clock spring pretty aggressively to a certain degree. I’ve seen a lot of clock springs go bad over the years. And yes, it is true. You can have a clock spring still work most of the functions, i.e. this case. But one little tiny wire was just barely making contact. I felt bad for the customer so I did not charge her for all the time I had into it. Because at the end of the day, the clock spring was only just under $200.00. It was just one of those cases that was not cut and dry. I wanted to tear my hair out lol. Your friend always Ron

[@innercityprepper]

My '06 honda pilot had the clock spring go out. Lost cruise, horn, airbag light, all at the same time..... I didn't have the time to do it myself... ended up being about 1200 bucks to have the shop do it. Booooo.

[@jamescaron6465]

Intermittent failures are the worst. I spent 30+ years in the tech sector and I had a few seemingly random errors damn near kill me. and spring are springs. they can last 50 years and they can fail in two weeks.

[@dannylinc6247]

Most of the clock spring issues I had were SRS airbag related. They already planned it would be failing so we had them in stock and for awhile I did 3 a day. These cars were 6 mos. to a year old.

[@larryberry2436]

Cudos for sticking with the car to resolve the issue.

[@KStewart-th4sk]

@@innercityprepper For $1200 i would be making time.

[@gregskibinski9937]

I being a non member due to my age being past 71 wish I could be one but. I enjoy your knowledge and your willingness to share it and it has helped me a few times. Anyway when you got the high tech test scope out and testing the line for voltage and you said “do you see that”. I caught myself shaking my head in agreement ! Man watch out as you get older and are engrossed in what I’m seeing and learning it’s gonna get ya! Love the vids and you and the Mrs. You guys are great people. Thank You!,

[@autoacoustics4938]

Had coffee spilled on a steering control , sprayed electrical contact cleaner with a nozzle between the buttons , never heard from the customer again .

[@Gruin]

Well done, start simple

[@stangaston9033]

$100/hr is dirt cheap for quality work. Mrs. O deserves a raise. You should charge more. You save the customer money every time you look at a car.

[@jeremypilot1015]

He is located in Avoca New York think Arkansas in the northeast. There are cows all and woods all around him and the nearest big city is two hours away. The people that live in his area couldn't really afford much more an hour. He has a business to run and without customers he has no business. God bless him that he is able to keep the doors open and charge a rate that keeps his lights on and serves the people of his community. There have been several videos where the customers have been unable to afford the needed repair, and Eric does his best to mend the car instead of slap new parts on it.

[@billkunert7281]

I workwd as a Xerox iech rep till I retired in 2001. At that time customers without service contracts were being billed at over $200 per hour. I'd say you could raise your prices a bit. The guy who services my HVAC charges at least $150 per hour and I live in a relatively low cost of living area. My son lives in the PRNY and it's expensive.

[@beast36001]

He can't do it he's on the high side already, I don't think you realize it's a village he's in and bath is the nearest true town the dealers are going between 1:50 to 170 an hour, there is nothing else around him I mean, believe me it's it's just hills I am from Buffalo so there's a big difference

[@COBRO98]

I once mentioned to him that his $80/hour was too low, happy to see he raised it. The cost of everything has basically doubled over the last 4 years and it's not going to revert now that they know they can get away with it. Eric is worth double what he charges, he knows it, as a mechanic I know it too. However his customers can't afford dealer rates and at the end of the day, Eric has a heart bigger than Texas.. (Luna is the proof).

[@bradhaines3142]

the dealership i bought my Toyota from charges 180/hr thankfully its a toyota so i just dont take it there. saw that on the sheet for the free oil changes with the new car

[@99andrianmonk]

All SMA videos are priceless - educational and informative. However, those with the "French Tickler" are really special.......

[@ralphwatten2426]

It's a difficult place to get at but on my Chevy when I get down like that the hood latch gets me right in the navel/belly button. It can do damage in there if you're not careful. This truck he's working on is way more advanced than mine and I'm glad. I've been trying to by a mint west coast truck in the 1990's range and not having much luck. Thanks Mr. O for helping me realize I don't want a "newer" pickup.

[@robpeters5204]

Mr. O, you are one of the most intelligent and humble people here on utube. You know your stuff. You dive in deep to find the source of the problem and you are relentless when it comes to certain faults and chase them down. You make it look easy but I know it all comes from years of experience. Keep up the excellent work! I learned so much from your videos. Be safe out there,

[@jamesbruno5896]

I thought I was on the wrong channel cuz nobody was mowing

[@garyradtke3252]

Eric stole his spark plug!

[@TheBrookian]

It's almost leaf blower season, though. Did you notice lawnmower man's house reflecting in the laptop screen early in the vid? haha

[@COBRO98]

Eric timed the video while mower bro was down the road getting gas

[@andrewb2326]

I wondered if Mr O did a bait and switch to fool the guy

[@MicroSoftner]

lol

[@henrygross6583]

We are an HVAC contractor. We like to give the customers all the repair options to include replacement of the system then they can make an informed decision they can live with. The service call and diagnosis is a up front cost weather repaired or not.

[@opiumtrail7032]

whether*

[@beauhatman4395]

You guys can repair the weather, too!?!

[@user-ce6wu8bn7f]

I own some houses I rent out. I have never had an HVAC service call for the heat pump not result in recommendation to replace the whole heat pump system. True they are usually 10 years old and maybe the cheapest long term remedy is to replace whole unit. But at $10,000 it is like replacing a car when the AC goes bad. Wish there was an Eric for heat pumps in my area. Evidently there are no HVAC technicians around that can do surgical repairs.

[@MrHMFIC9604]

Dang 2 in one day. Alright Mr O!!

[@adampoconnor]

A while ago, I got the "opportunity" to do some upgrade work on Bob Seger's Lear 31. The man smokes like a freakin chimney and as such, all of the surfaces and instrumentation had "the haze" and gooeyness like this truck. Some of the instruments were so bad it was behind the glass and they had to get overhauled. $$$ in the aero world.

[@mikeam3871]

Working in control rooms prior to the CA ban on indoor smoking, the nicotine build up on instrumentation contacts and slide wires was at least 25% of the problems encountered.

[@robertheinkel6225]

I was a crew chief in the Air Force. Once smoking was banned, the aircraft started having less issues. The tar would cause the electronics to overheat. It would also glue the outflow valves closed in the pressurization system

[@catausborne2085]

@@adampoconnor If you ever change out the air handler bags in a 727 Boeing,it make you toss up your lunch.

[@johnpereira822]

Leave it to dodge to put gear buttons next to cruise control along with gear selector that looks like fan speed knob

[@NicholasAndre1]

There’s a meme for this! Wife: “let me turn down the volume” Axle: **departs vehicle**

[@johnpereira822]

@@NicholasAndre1 I seen that a while ago is pretty funny

[@stevie3275]

Toggling cylinder 4 mds also makes the shop phone ring. That could be a clue.😝

[@billdornan4379]

😂🇨🇦

[@shepherdguy]

I think you're right about the mouse issue - it's likely the wiring, but if you do have to pull the solenoid, they typically break off on those 5.7s. Not a problem if you're going to replace the solenoid anyway - you'll just have to fish out the bottom piece.

[@brianmeek5236]

After seeing the top side creeper on this channel I bought one. Rebuilt a454 in my 2500 suburban, so glad I had it.

[@stevecorey3399]

Your diagnosis seems spot on, as a former mechanic, but still presently wrenching. I would tell the customer exactly what you plan to tell them! I could work with you all day long, blessings from just outside of Chicago.

[@mdmyer]

On mine the cruise control button used to have problems until I shot some electrical cleaner into it to clean the contacts.

[@DonRRicks]

Eric as you were checking the ground and said, “we have control” my 69 year old brain was transported back 50 years in time: “ground control to Major Tom”. Thank you for the memories sir

[@mark98070]

He reminded me of Mr. Peabody and Sherman with the "way back machine" comment.

[@jeff7.629]

​@mark98070 me too.

[@BigDaddy_MRI]

Wow!! A twofer!! Great troubleshooting!! As usual. Thanks for taking us along. I hope you get the job!

[@oldjarhead1125]

Eric, I enjoy your videos from contents to presentation. Please don't stop posting them. I need some enjoyment at my ripe age. Greetings from the Old Jarhead in WNC

[@neilkratzer3182]

Had one doing the same thing. Sprayed around the switched with electronic cleaner. Fixed the slight gooey feeling and have worked perfectly since.

[@adamrodenberg1557]

Just thought I'd mention a little trick I learned that sometimes comes in handy when working under the hood on those tall trucks, pull the valve stem cores out of the front wheel valve stems to flatten the front tires, that will drop the front end down several inches (depending on tire sidewall height) and will allow easier access to engine, then when you're done you just air the tires back up.

[@MrTexasDan]

Stick it to the customer. Replace at least 10 major parts ... then all wiring harnesses. Maximize profit. Make them pay not only all their money, but their children's and grandchildren's money. -Signed: The Dealer

[@petermccoll469]

Great diagnoses. On the switches, you gave the owner a couple very good options. If I had the choice and was a smoker, I'd replace the switches.

[@pirtatejoe]

For the switches... I think it's like 6 screws to disassemble the steering wheel and pop those switches out. I'd pop them out and hose them all down with some CRC electronics cleaner first and see. For a DIYer, probably not even disassemble it first since those switches are an enclosed module tucked behind the front steering wheel trim plastic.

[@earlestes8649]

I would try contact spray first

[@pslny]

Might need to do more digging Eric. I had an 08 jeep hemi that had a converter code that tripped the CEL. The cruise control, eco button and remote start stopped working, mds too. Long story short, after spending $1,000 with mechanics who basically told me I was stupid for wanting to change the pcv valve for a lean condition that was causing the code, I put in a new pcv valve on my own, drove a mile down the road, heard a ding, the cel turned off, and everything started working again. Apparently Chrysler doesn’t want that stuff working with the cel on. That was in the Altel factory manual at the time, probably still is. Fix the cel.

[@johngillies8591]

I recently started to work on my vehicles b/c I'm tired of getting half assed work, and ripped off. You are one of my go to's to learn, and for useful info. Boy have I learned a lot!! Thank you so much for all your advice and help.

[@DeWittPotts]

When we bought our home in 2000 the previous owners were both heavy smokers who smoked inside the house. At the time I really did not take that into consideration when we bought the house. We should have. It took a couple of years to really get the house cleaned out. There was yellow slime everywhere. It was even behind the thermostat and the wires were coated with brownish yellow goo. We had to have our HVAC ducts cleaned out as they were also full of it. In general it made a real mess of the house.

[@2nickles647]

My neighbor home is like that. The ceiling has a yellow tint. I haven't sat down in his house at all. I stay at the door.😅😅😅

[@billkaczynski7709]

Being a kid growing up in the 50’s and 60’s put a bad taste in my mouth as far as smoking was concerned. The worst was being in the back seat while the parents chain smoked, with the windows up because of the weather. Kids don’t realize how good they have it nowadays!

[@DeWittPotts]

@@billkaczynski7709 I grew up in the 60's and 70's so I can relate. That was back when most cars did not have A/C. I can remember riding in the backseat of my parent's car and the smoke and ash from my father's cigarette coming back through the open window when we were going down the road.

[@spelunkerd]

That's a thoughtful discussion. Not every diagnosis is easy, and there's a cost to repeat diagnostics on an intermittent problem.

[@ronaldbrosius7488]

You just made my Friday that much better!! Thanks for sharing!!

[@jaredjohnson4859]

You performed pretty much exactly what I would have done for your customer that I do for my customers. Good honest work! I've been there too many times tearing vehicles down to determine exactly what's wrong and then you don't get the job to repair or replace so then your putting things all back together free of charge to the customer and it's not the best way to do business and make money. I worked at a Ford dealer for 11 years and so many times I would put back together a vehicle that was rejected for the repair and by the time I put it back in the parking lot, customer has called back and change their mind to perform the repair which is just so annoying. Make up your mind people! 😂

[@paulravitsky2898]

Deja Vu. Just watched Ivan "fix" the same issue on a Caravan. Keep up the great work.

[@jhaedtler]

Love it! Creature Features! Wasn't it a TV show? Eric and Mrs. O brought it back to all of us! Thanks Kids!

[@DonD532]

Just another well reasoned diagnosis. You make it look easy. But we all know the truth, you are the exception not the rule!👍🏻

[@Bens_240Z]

Amen to the comment about Subaru Cruise - a P0420 disabled cruise, ESC and probably the cup holders in our old GenV Liberty (Legacy)

[@swallowinn4410]

HELLO Eric: Your new customer is a lucky person. Your thoroughness and competence give him a huge advantage in a correct diagnosis. Keep up the gtrat work and let's see if Mickey or Mini have done the damage again.

[@ericmc4195]

How did I know you were going to say HEMI when opening the hood? Love your work.

[@joeroggenbeck8444]

Your business approach is spot on Eric- it's exactly how we used to do it. Very classy..

[@crisprtalk6963]

I had to clean my moms car after she passed. She was a smoker. It took me hours to just clean the steering wheel. The layer of tar on everything was shocking!!

[@davidzarodnansky4720]

did computer repair for 34 years before retiring, and can't count on the fingers of both hands, toes of both feet, and even dropping my drawers for one more count, the number of times I saw cigarette smoke gum up switches, keyboards, cooling fans, etc. so badly that the systems would malfunction. What's worse is that the stuff is mildly conductive, and would settle in circuit boards and cause all kinds of havoc. I did a lot of cleaning with denatured alcohol to get rid of it, tossed a lot of very brown paper towels.

[@jamesterrill1938]

Very interesting, I have a 2013 bought new with 130K miles but have not had Any issues but if I did I do not anyone that could trouble shoot or fix it. Your video explanes a lot of the systems that are likely to be the same. No one smokes and not parked where mice can get into it. Thanks for the video..

[@Ken-wu6hr]

Being a new customer I would sold him a Scan & 1hr of Diagnostic to start with. I totally agree with Gas cap. I’m checking the cap clearing the code. Doing a Visual inspection cracked hoses gas cap seal ect. If they come back with a light. Than I’ll sell a diagnostic & possibly smoke it. Steering wheel switch. I would have stoped when they were sticking. You mess either it it will Loosen up. I’d say let’s start with switches under those conditions. As for the MSD Solenoid I’m right with you. I’d wear gloves in that truck though

[@haywardsautomotive6156]

I did the same. I'd diagnose but if the part was cheaper than the diag fee or tearing into something I'd talk with the customer and the majority of time they would go with my suggestion and thank me for trying to save them $$.

[@rbedwar12]

Almost got a million subscribers...thats awesome.. congratulations....

[@davidd8435]

Thanks for another great video.

[@donaldchaplin2564]

Your rate of $100 an hour is honestly less than i expected. For the experience and knowledge you have this is bargain compared to shop rates in my area. Thanks so much for heping me learn about automotive diagnostics and repair.

[@dadbodsledders4405]

These Rams are the gift that keeps on giving. You could probably fix the exhaust leak while you are in there too.

[@thomaswilson8634]

Second comment. This is my second vehicle that has never been back to dealership since i bought it . Absolutely no trouble. No lifter tick. I has a nissan maxima that i drove 250k with one transmission replacement. Only time it went to dealership was transmission.

[@2nickles647]

My 03 Chevy never been to a shop or dealership. I fix my own vehicle. So I don't bitch about bad repairs 😅😅😅

[@davesales3129]

Years back I repaired VCRs that were contaminated by nicotine. With switches, I would try to get alcohol inside. I would activate the switch, sometimes feeling a reduction in stickiness. Sometimes I would hold cotton at the switch toggle and attempt to drain the alcohol. This usually worked but requires that the switches be at certain angles. It may be impractical in this situation. A quality contact cleaner may be more effective. Nicotine is nasty. 🖖🏻🍀

[@bobklittich5710]

Dang Eric, I wish I was closer to you for my repair work! $100/hour is unheard of here. $200 is standard and for diesel or foreign repair I’ve paid as high as $350/hour!! The worst part is no one is as sharp as you!

[@PhillipBailey]

I'm a minute into this and I'm predicting a clock spring problem. Horn circuit voltage shorted to cruise set circuit pulls TPS voltage to over 5 volts causing WOT downshift...

[@SouthMainAuto]

😳

[@robertrobbins5456]

In the past you could always tell what the dealer had problems with. If they have it, chances are others have had the same problems. Sounds like the same still holds true, Eric!

[@rhkips]

I would much rather a smoker car than a mold car, a cat car, or a food car! It's only Tuesday, I've already had three Rodent Write-Offs, and now here you are with more mouse-y goodness! GEE THANKS ERIC! LOL The nice thing about those switch packs in the steering wheel, it's an easy diag. If some of the buttons work, all the encoding is done internally and sent over the same wire pair through the clockspring to the SCCM, so you know the wiring is good from A-C, switch pack is kapoot.

[@johnhornung7139]

Eric ,spray contact cleaner into switches, that will take away the tar, john h.

[@stevenkroot31]

So the varying voltage from the cruise/gear select switch is called analog multiplexing. Each switch is assigned a voltage were independent switch activation will yield the specific voltage and combinations of switches will yield a voltage unique to that combination. With 6 switches there are 2 raised to the sixth power or 32 combinations although some may be invalid like cruise on and cruise off which may be mechanically impossible to achieve and would result in a plausibility error if detected by the controller.

[@tbas1972]

That's great you said at least that guy's not cutting his grass, but I was cutting my grass with my ear buds in listening to this so some one was cutting the grass lol

[@jerrycann6374]

I have an intermittent small Evap leak with my Grand Cherokee, thanks for that tip with the filler neck. I was thinking it was probably the cap but to save a few $$ I'll try your fix. Thanks

[@SB-vb8ch]

LIN is normally a single wire protocol (so power, ground & comms), the multi wires & voltages suggests that its a resistive ladder, possibly multiple.

[@dB_944]

Let’s get Eric to 1 million folks! 😊

[@goodtimejohnny8972]

Ooooooh quadzilla! I don't remember noticing that sticker before but that brings back some good memories.😊

[@russellhltn1396]

26:29. While the voltages are correct, there's a noticeable "ramp" going from the open voltage to the correct mode. That's likely to create some issues if it's traveling though any other mode getting from A to B.

[@randytheapplianceguy8838]

Hi Eric. I'm driving a 2018 Ram 1500 for work and had a cruise switch issue. I sprayed DeOxit Gold while pressing all the buttons and fixed the non responsive switch, for now at least.

[@ovalteen4404]

When it uses a resistor to encode each button on the same wire, pressing 2 at once definitely has the possibility of making it look like an entirely different button, so if one is stuck down and you press another, I could see it interpreting something completely different.

[@throttlebottle5906]

oh, when checking steering wheel buttons and scope data, beside just turning it back and forth, bang around on the outer rim of the wheel with a closed fist(or cloth wrapped rubber mallet) to add hard vibration to the whole column and dash. I have found quit a few bad plug connections that way, even some under hood/far away from the supposed problem area. heck, even have someone else push the button, watch the scope and bang all over the vehicle (within reason).

[@titaniumman_22]

I never left Mr. O, This is my fourth video in a row of yours! 😊

[@woody95124]

Good diag bud..as allways...Our labor rate here in Silicone Valley is 230 per hr.!I think it's time for me to move to Avoca N.Y

[@HappyHands.]

WELCOME TO THE WORLD OF DODGE!

[@akachuck99]

Woohoo Early access to these awesome videos. 100% worth the money

[@calvinculpalt]

Agreed 👍

[@bubbaconda]

💯%, Enhance Enhance Enhance

[@lalitoojos]

Just like a charm not failing on camera

[@RK-kn1ud]

Even if the sticking steering wheel controls aren't immediately obvious as THE PROBLEM, they obviously are A PROBLEM. Sticking buttons would probably be more likely than a clock spring or a module since you can actually feel that they are sticking. I wouldn't even consider replacing the controls as a "parts cannon" firing...I'd actually consider it as part of the diagnostic procedure at this point. I'd estimate that there is a 95% chance they are the problem...which I'm sure you've already discovered.

[@MacAttack2010]

I appreciate you Eric! Thanks for sharing!

[@user-xk5nv9ci3t]

I did some work on a 2017 Ram with a V6. Had been sitting for a while. The entire engine bay was covered with mouse droppings. Battery blanket was soaked with urine and battery tray also had pools of urine. Thought for sure the wiring was going to be trash. After drying things out, installing a new battery and cleaning the battery terminals i got the truck started. Amazingly there were no issues and no codes. Only issue was I smelled like mouse piss for a while. Owner was lucky.

[@rsquared9357]

Giggling hilariously at 18:38 and wife looks at me (with my earbuds on) like I'm crazy

[@theomurphyross8338]

Those cruise control switches were super common. When I was working for ram, I was changing one of them every other week. Also those MDS solenoids, they don't like coming out. Think of it like an ABS sensor. Also, the SCCM is in the clock spring. Cause why not chrysler, why not.

[@aperson9495]

The other thing to consider... with multiplexed things like those buttons, if it was a clockspring issue, more would be non-functional. Seems like an impedance issue in the buttons to me.

[@LesReeves]

Did not have to worry about back ground noise (lawn mower man) that good ole strep that was making up for it.🤣Cheers Mr. O.

[@davidlampe4153]

Glad you are doing well thanks for the video hopefully you get this job and keep making videos about your adventure.

[@wilhampton7779]

Things like you just did makes me happy I retired.

[@edh.9153]

Way to go! That thing is a money pit. Good job!

[@kevinbarry71]

The guy isn't smoking; he's applying undercoating on the interior

[@cabobs2000]

"the dealer has it in stock" yup that's always a good one. When i did electronics repair. If WE had it in stock. Then my guess was right for sure! If the part number didn't come up at all. Then maybe not.

[@alkaholic8439]

Eric needs to put his prices up, with some of the other rates quoted it would definitely be worth driving in from other states just to be guaranteed a great diag technician. I know i would.

[@crisprtalk6963]

Mr WIggles makes a grand appearance!!!! STUD!

[@SM-if4nz]

French tickler 😂😂😂 haven't heard that one in a while!!

[@donspringer8222]

I worked on a GM cruise control that would occasionally choose to accelerate out of control unless you held your foot on the brake pedal or until the cruise switch was turned off. The switch had been replaced by the stealership to no avail. Turned out that the customer would adjust the tilt wheel all the way up and down every time he entered or exited the car, flexing the wiring harness in the column until the insulation failed on some of the wires causing them to short together.

[@georgereiss998]

I wonder if there's a cleaner that would work on the switches without causing more problems. I'd give isopropyl alcohol a shot if it were my truck. Another great video Mr O, thanks.

[@AaronBelknap]

Nicotine stains are the worst. When I was a wee lad and in mobile television repair, customer complaint was a yellow screen. As an 18 year old I started my diagnoses before I got there. This older lady smoked, chain smoked! Her TV had a film of nicotine residue on it. It took isopropyl alcohol to clean the screen. I cleaned the old tuner, volume, tint, bright, contrast and focus controls. Her rug was sticky and her whole house was musty! She was happy! I needed a shower! I did smoke but mostly chewed tobacco back then.

[@michaelslee4336]

I helped a relative move house once and they smoked heavily inside, taking the picture frames off the wall left all these clean squares and rectangles. 🤮

[@2nickles647]

My neighbor is a chain smoker.. Until one day, he changed his mind. He got himself a patch. He plum forgot about the patch. Because of the habit. He started smoking. He OD on nicotine. Went to the hospital. He spent two nights there until they got the nicotine under control. He then turned to Maryjane and he is happy now 😅😅😅

[@larryberry2436]

Cleaning the tuner with tuner cleaner…those were the days.

[@jeffkosiba1071]

Small evap leak is likely the purge valve. Common problem and easy to check.

[@carstenehlert7617]

My approach is. it depends on the customer's way of acting... been in the game for many years and there are some rats at times :-) is there a smell of a rat, does it look like a rat's nest hmm maybe I think 50/50 but is it worth it invest time in before the customer is informed. time costs a lot, and we who have the knowledge and the solution must also be paid, but not cheat the customer. Erik, you seem like a super trustworthy person. if you are sometimes in doubt, ask Miss O :-) greetings from Dk

[@JoshHighley]

CRC Electronics Cleaner is good for cleaning residue in auto switches. Dealer detailer _drenched_ center console with cleaner/protector and most of the switches were gunky and stuck.

[@ghorner11]

I have a 2011 Ram. Both the steering wheel controls for the radio went from no issues whatsoever to both not working the same day (volume might work if you hammered on it over and over but only the odd push). My truck was owned also by a smoker before I bought it. I went ahead and replaced both at the same time myself - problem solved and never an issue since. Probably the same problem.

[@dougburris2066]

gotta love the Hemi tick tick tick tick in the background.

[@kapekodbob]

Great job again. I would have you fix the mouse damage and let the rest ride until I have def failure.

[@MrRussvett]

contact cleaner on the cruse control buttons to move the gue LOL

[@AlAmantea]

Recently, I was at a shop to have them check for a cylinder misfire in my 2017 F250 with the 6.2L gas... They also had to do a vehicle inspection for my state, which of course failed due to the misfire. After finding a bad plug boot in cyl 4 COP, they recommended I replace all the boots and the wires for the secondary plugs, but the techs advised I buy a set aftermarket to save some cash. Paid for the diag and the inspection, ordered the kit, and returned a week later. The vehicle then passed the inspection (yay) and I was waiting for them to install the new boot kit for me. About that time, the service advisor came over to me and told me it was going to be over $450 for them to install the new boot kit. As you can imagine, lasers came out my eyes, fire came from my lips, and I even think I peed a little as I questioned why the cost was so dang to install the parts they recommended I purchase separately, and had on hand... When the tech had zero explanation for charging me so much to install the boots, they immediately lost me as a customer. At 60 YO, I can still do some work myself, and even if I didn't want to, I know I can have it done at a reasonable cost somewhere else who isn't so greedy. The moral of the story is that being greedy can mean you won't be making anything at all when it's recognized by someone. To me, a reasonable charge would have been $100-$200 to replace all the boots and the wires (there are 16 of them anyway), but $500 is just a bit much. I would have gladly paid for the work if reasonable, but I lost faith in the shop (NOT the tech, but the SHOP) when that happened.

[@bradhaines3142]

some things take more time than you would expect to do, or its flat rate charges where book time says 3hrs, they bill 3hrs. 3hrs at 150/hr is 450, that could be entirely possible what happened there. nothing is cheap anymore. if you'd rather DIY than pay someone else, skip the dealership and just DIY. you can basically buy a new set of good tools for the price of most dealerships these days, so if you think you can handle it, go for it. but dont be surprised when things arent cheap, that's just life