2Jan25, BOOK REPORT presents author Ken Lloyd, PhD; commentary by Paul Falcone + Andrew Elliman

Edwin Cohen hosts a discussion with Dr. Ken Lloyd, author of "Performance Appraisals and Phrases for Dummies," and Paul Falcone, a seasoned HR executive, and also, UK-based Andrew Elliman, Head of European Business Development with AGS Global Solutions, a Mobilitas company. They explore the evolution of performance appraisals, emphasizing the shift from annual, infrequent reviews to continuous, constructive feedback. Ken highlights the importance of timely, developmental feedback and the concept of "feed forward" to focus on future improvement. Paul stresses the need for real-time feedback, public recognition, and quarterly meetings to foster career development. Andrew Elliman, from AGS Global Solutions, shares insights on effective people management and the importance of listening and understanding employees' needs.
Outline
Introduction and Participant Backgrounds
Edwin Cohen introduces the purpose of the meeting, which is to discuss the book "Performance Appraisals and Phrases for Dummies" by Dr. Ken Lloyd.
Edwin mentions his connection with Dr. Ken Lloyd through Paul Falcone, who facilitated their introduction.
Paul Falcone shares his extensive experience in HR, including roles at Nickelodeon Animation, Paramount Pictures, NBCUniversal and other companies.
Paul Falcone discusses his writing career, including his 17th book and his involvement with the American Management Association.
Andrew Elliman's career with AGS Global Solutions; Andrew explains his role at AGS, which involves helping companies relocate their staff internationally. Andrew also shares his extensive experience in the relocation industry, including his 37 years in the field. Andrew highlights the growth and success of AGS, which is a family-run business celebrating its 50th anniversary.
Edwin Cohen asks Andrew about his personal ventures, including his company Strange Expeditions.
Andrew shares his experiences with climbing and surviving Mount Everest, setting a world record for the highest dinner party, and attempting to swim the English Channel.
Andrew explains that Strange Expeditions helps people achieve their adventurous goals by providing support and planning.
Andrew mentions that he is writing a book about his experiences, which will be released April 25th.
Discussion on Performance Appraisals and Feedback:
Ken Lloyd discusses the importance of doing performance appraisals correctly to avoid creating a threatening environment. Ken emphasizes that timely, constructive feedback is essential for effective performance appraisals.
Paul Falcone adds that today's workforce, especially millennials and Gen Z, value career and professional development and recognition. Paul suggests that managers should provide real-time feedback, public recognition, and formal sit-down meetings to support employee development.
The Role of Feedback and Feed Forward in Performance Appraisals;
Ken Lloyd explains the concept of feed forward, which focuses on future performance improvement rather than past performance. Ken highlights the importance of coaching and developing employees through feed forward.
Paul Falcone agrees and emphasizes the need for managers to focus on future goals and development during performance reviews.
Both Ken and Paul stress the importance of two-way communication and active listening in the performance appraisal process.
Edwin Cohen and Andrew Elliman discuss the challenges and changes in the relocation industry:
Andrew shares his approach to performance appraisals, emphasizing the importance of listening to employees and understanding their needs.
Andrew highlights the need for employees to be in roles that align with their skills and interests to achieve their best performance.
Edwin and Andrew agree that effective communication and development are key to success in the relocation industry.
Conclusion and Final Thoughts:
Edwin Cohen wraps up the discussion by thanking the participants and summarizing the key points.
Ken Lloyd reiterates the importance of doing performance appraisals correctly and providing support and development for employees.
Paul Falcone emphasizes the need for managers to invest in their employees and provide dedicated attention and support.
The participants express their appreciation for the discussion and look forward to future collaborations.