I've been working customer service my whole life. From working at as cashier, to working in a call center, to working at a service window and back to working in a call center again. I know how to deal with irate people, the way to handle it is to let them say whatever without responding, show them that you are in control. Don't raise your voice to show that you are out of control of your emotions.
@Assureddominance2 жыл бұрын
I just worked 72 hours in 5 days in a maximum security prison. If your thinking about a career in corrections do it I need time off.
@bigGyan21 Жыл бұрын
Was the pay good enough?
@Assureddominance Жыл бұрын
Pay is great right now. All the OT you can handle.
@alicialandis32888 ай бұрын
@@AssureddominanceDon't beat ppl up
@claycav78204 ай бұрын
🙌this needs to be shown to any security or corrections orientation. Well done sir(s)
@reyweeden71882 жыл бұрын
This should help towards my interview today, thank u
@DriftmanX2 жыл бұрын
This is Gold. Thank you for making it happen and sharing deep insider knowledge
@JoleneMarie7772 жыл бұрын
Y’all are so amazing, thank you for ALL you do 💙
@TierTalk2 жыл бұрын
Thank you Jojo. Good seeing you here
@johnnyjohnston95352 жыл бұрын
That's true but it's sometimes easier said than done.
@joepomponio58902 жыл бұрын
Given the circumstances, you are absolutely correct..it's not easy to keep yourself and others in check sometimes....very hard thing to do
@SolidGold442 жыл бұрын
Unless you spent most of your life taking crap from people. Unless you decide that you are tired of taking crap from people and just explode.
@kevinmorley492416 күн бұрын
It's experience, comes in time.
@TierTalk2 жыл бұрын
Good luck
@SamYoungRadio Жыл бұрын
Ah yes, perfect execution of the Alabama period/comma (ya know).
@Kevin831842 жыл бұрын
Hey Anthony, if somebody is a bit nervous to go into corrections but has the drive and want to work on being not nervous should that individual still apply to corrections if their willing to change and work on themselves?
@TierTalk2 жыл бұрын
Th key is to have self awareness. We are all a bit nervous. I still am after twenty years. But do you best to use that energy to motivate your forward and never backwards.
@russhamilton38002 жыл бұрын
There is no one that would not be nervous. The key is being able to act in the face of that nervousness. You learn to control it, you extend your knowledge and that allows you to harness it. You train and begin to act and react properly and your confidence grows.
@supersayain1178 Жыл бұрын
Evernote is nervous you will get through it
@mhermit9 ай бұрын
I enjoyed the conversation, guys.
@thomasnugent3836 Жыл бұрын
Very good discussion 👌
@granthouse1046 Жыл бұрын
I am glad I retired from NYSDOC YOU HAVE YOUR GOOD DAYS AND YOUR AND YOUR BAD BUT THE MOST IMPORTANT IS RESPECT
@jeffbond6252 Жыл бұрын
Situational awareness. Offenders gonna save face.
@tylerlawlerDEVGRU Жыл бұрын
Flood the unit out and go to the hole.
@dale7208 Жыл бұрын
Dangerous drinking game: Take a drink every time this guy says “ya know”. 🥴