6 Major Changes Coming To Costco In 2024 (Part 1)

[@Noshed.Food.Channel]

What do you think about the changes Costco is making? 🤔

[@AnnieDog-arfarf1]

I don’t live close enough to shop there frequently. I did order 2nd day grocery delivery frequently, tho. Over the last 6-12 months or so, they no longer ship some of my favorite items. Going to the store for maybe the last time today, to see what’s available. Also just got a basic Sam’s club membership on sale yesterday for $14.

[@heru-deshet359]

I have memberships at Costco, Sams's and BJ's. I prefer going to BJ's because it's much closer to me without the crazy congestion.

[@garyamaral1648]

1. Love that they brought back the soft serve chocolate ice cream at the Food Court. Next stop Combo Pizza please. 2. Costco really needs to open a Business Center in the DC Metro area. Orlando & near NYC aren't very "convenient".

[@jimcoulter5877]

Americans have been screwed over by Democrats and have little money now. The money we have is worthless Joe Biden Printed Worthless Paper outside America as the Dollar is backed up by B.S. and not worth the Paper it is Printed on. We are a Broke Deep in Deby Nation! When a Hamburger goes over 10 Dollars, you know your Nation is in the Sewer. In Plain English, AMERICA IS BROKE! You can Thank a Democrat voter..

[@jmonic]

Sucks

[@doctorrobert60]

One constant is customer support. I bought expensive automatic expresso machine that started malfunctioning after 6 months. Not wanting to deal with shipping back to manufacturer for repair due to horror stories about manufacturer support I returned to Costco and they refunded the purchase price. I do not abuse the return policy but appreciated the support from Costco.

[@Thewiterspen]

I would like to see a senior discount on membership fees. If you go up on the fee, it will no longer be cost effective for us to shop there.

[@sandyrose2398]

I use the Costco Visa Card and once a year, I receive the Costco Check - which covers my membership. Plus - all those great savings on sale items - shown in Costco's booklet mailed out once a month. Great Value

[@susanrichardson8035]

I can understand your thinking. We are retired with fixed income. We also have a son and his wife paying 800 a month or more for daycare. I would opt to pass my savings to them.

[@graphicallydeb9897]

I’m not renewing. I went one time last year. It’s too far to drive and the groceries are too big and too spendy.

[@susanrichardson8035]

Reconsider if you anticipate renting a car on vacation. The savings will pay for the membership many times over. I haven't but my husband has. Someone here may respond with concrete facts.

[@Lovesapuzzle]

I like the idea of a senior discount on memberships. I can see a problem with seniors sharing their card with their non-senior, adult children/grandchildren.

[@lz8484]

Please include local farmers for fruits and vegetables! USA 🇺🇸

[@philipmeyer8801]

That is a definite 👍

[@Rob-BC]

The farmer would need to meet the supply demands of an entire area.

[@catw6998]

I know my local grocery store does that. Every once in a while I’ll buy certain melons over at Costco. Same for one or two frozen meals. As needed , peppercorn for my auto grinder. A hot dog/drink from cafe. I think I read that they brought back my cafe fave…turkey and provolone panini. I’m going to try to remember to order that the next time we go to Costco. It’s about a 30 minutes drive from the house. Getting ice cream is usually out of the question.

[@danapietruszynski1045]

​@Rob-BC Can't do that as our commie government continue their attack on chicken farms, and small farmers, Amish etc m.kzbin.info/www/bejne/q5-yiZaBnsyGq7s

[@danapietruszynski1045]

Unfortunately our new commie owned government is making sure small farms will soon be a thing of the past. While we eat bugs, lab grown 'meats', and other absurdly health killing 'food'. m.kzbin.info/www/bejne/q5-yiZaBnsyGq7s

[@marcelacecil3036]

I think that only members should shop at Costco for all services and products. Why else have a membership? Yes, it takes a couple more SECONDS to confirm my membership, but I think that is not cumbersome. I appreciate that Costco is trying to maintain the membership barriers and if someone wants to eat at the snack bar or shop, they can BUY a membership. thanks for a great store.

[@kelalamusic9258]

Honest people will always be inconvenienced by the dishonest. Unfortunately for us honest individuals, dishonesty is on the increase.

[@katebc9148]

I joined because I appreciated how they took care of their employees; and, they have a generous return policy. It’s refreshing to be able to return something if it doesn’t work, without any hassle that often happens at other stores. Additionally, their providers seem to provide quality items.

[@Pistolmike59]

I want to see all the local warehouse items shown in their app with prices so I know what’s in stock at my local store.

[@catw6998]

Yes, please give us prices. I’ve noticed that occurring in other stores as well. Line goes, “Put in cart to see price”. I don’t care for those tactics. Suppose also, that I would like to do comparison shopping on a particular item, the price would also be a factor.

[@richardadams6988]

Is this the way shoppers in a Communist country shop ! .... The new and younger Costco executive, seems a little more aggressive when it comes to cost and prices...be careful ! Don't mess up a good thing, more money doesn't mean a better products....

[@walterwhite1]

Been saying this forever dude

[@susanstrange3436]

I like the membership, I don't mind having to show my card. It's a privilege you pay for. I do wish Costco and Sam's Club would quit buying food from China. I have to check everything I buy because I will not eat anything made in China. I have had many allergic reactions to the food from China, and I am not alone. I consider Costco to be a place that cares about people and their health. They carry a large variety of health foods. Food made in China is poison. Please research the food from China before putting it on your shelves 😊 I love Costco❤

[@trudydavis6168]

Don't we grow enough food in this Country? Let's support OUR farmers & manufacturers!

[@catw6998]

I’ve read that even some Chinese can’t trust the food from China.

[@josephgatt6859]

0

[@doctorrobert60]

I hear you. Recently bought Bibigo Spring Rolls at Costco. Other items from Bibigo are produced in USA while these spring rolls were produced in Viet Nam which I did not notice in the small print. I did not get sick but will not be purchasing again.

[@justincepelak9221]

What food is made in China?

[@OTatime]

I’ve been a Costco member for more than 20 years. My local warehouse has been plagued with hoards of non-members who clog up the checkout lines for years. Members have ALWAYS been required to present their card to employees to enter the warehouse. They installed entry scanners six months ago. It takes two seconds to use the card scanners. (It does NOT take as long as a customs line at the airport.) The card scanning saves time versus being stuck in line behind non-members or card sharers who muck up checkout for every member waiting in line behind them. Don’t have a membership card of your own? Go shop at Walmart. The membership cards BELONG to Costco. Period. Read the membership agreement. It can be revoked at Costco’s discretion.

[@brownbarrett6842]

I like them checking the membership at the door. I think all stores need to adopt this rule. With so many shoplifters and undesirable people entering and currently in the country it’s like one of the few places left that you’re not watching your back/ bag every few minutes.

[@cynthiawilliamson5905]

Just don’t be putting fake ingredients in our food! And allow it to be real meat, and not a bunch of ground up bugs and stuff!

[@rodneywoods4442]

I will never eat that fake garbage.

[@lindapeckett4476]

What is this comment referencing? There are no products with ground up bugs ...I mean I think the FDA would require that be on the ingredients list. And if you want real meat, buy meat. You want meat alternatives (like for vegans) buy that. Isn't that what choice is all about?

[@susanyoung211]

@@lindapeckett4476 - you need to read & UNDERSTAND what each ingredient is! Ground up bugs are already in MANY products sold here in the U.S!! - BUYER BEWARE1

[@marp4735]

I'm 60 years old. My father taught me this when I was 10. There is a ratio. All foods: don't know exactly say 1 ton:6 hairs. That's not the REAL number just a random example Yes fda knows. Don't fight this, it's life. By the way I think organic foods have the most. I'm going to research that.

[@lindapeckett4476]

@@marp4735 oh yes of course. Like with grains etc. there will always be a certain amount of bugs. Naturally occurring. Better than chemicals. I thought they were referring to an additional ingredient. Like the red food coloring that is used which is from an insect. I dunno, that's better than all of the artificial crap 😂

[@elizabethtaylor6339]

Costco is not as cheap anymore, need stick with Kirkland brands for best values, the prices are getting to High!

[@freddy2141]

OTHER STORES ARE MORE EXPENSIVE, INFLATION, BIDEN INFLATION 😡

[@lindabuck2777]

TOO! Meaning ALSO! To is an preposition leads you in a direction. It MATTERS!!! 🤔

[@timgillman]

@@lindabuck2777 "a preposition"

[@isabellathepinkpoodle639]

I don’t mind the changes and it is fair that we members that pay for memberships should have the exclusive rights to purchases and nonmembers need to purchase a membership if they want to shop at Costco period.

[@USARAY1947]

I read recently that Costco is going to require membership to use the food court.

[@BungayLad]

Provide Handheld scanners for customers to use at self-checkout. It makes no sense to lift items out of a cart to scan then put them back in the cart. I like to load items with the bar code up and hand scan which is faster and easier as I do at Sams.

[@catw6998]

I think you’d have to ask your local Costco why they don’t have scanners. I’ve been to two of them and I’m pretty sure they had scanners.

[@BungayLad]

@@catw6998 The one In Lexington has them at self-service but in the hands of employees. None for customers.

[@swil156507]

Ive always had a great experience at Costco! There employees are always upbeat!

[@ediewall6360]

I do not like masked greeters at door!!

[@stardustgirl2904]

Not me ,I'm sick and tired of them moving items all over the store, wasting my time trying to find items l need.

[@HaroldStoller]

I hate the new plastic bags for their rotisserie chicken. The hard plastic containers were easier to see if the chicken was over cooked and to serve and store in the refrigerator. Bring back the containers.

[@eMDiKhamPha]

It's very hard to shred the chicken comparing to the plastic container they had.

[@ellennicewander488]

And the chicken came in one piece. Now the chicks have no protection. The are nasty looking with skin rubbed off and bare chicken exposed giving Costco a shelf of UGLY CHICKENS. Looks like Sam’s!

[@Gigi-ie1ft]

Love the quality products Costco sells at good prices. Not interested in cheap goods at cheap prices

[@terencecorkery5671]

Quality has dropped in recent times.

[@rtroyer8963]

I never complain about extra security!

[@rodneygina5710]

I don't mind the extra security at all. I don't understand the people who are complaining. Geesh. I appreciate not letting non members into the store at all.

[@LuisSantiago-yq7fs]

Those complaining are the reason for the extra security. Good for Costco. If you want to shop there, pay for the membership, period.

[@prst99]

It seems like redundant security. If a person cannot purchase things, wouldn’t that be a natural deterrent from entering?

[@jimshoe402]

Watch online they Steal the $$$$$ Booze as in Nor-White.

[@ValcoBayrunner]

All those 30 year olds with blue, green, pink hair still living with mommy have to eat cheap somehow 😂

[@gaildela5710]

Totally agree with you!

[@kathygann7632]

I hate self checkout everywhere!

[@bajaskier]

Our Costco has 6 self check-out lines. Usually only 3 are open and the lines are all backed-up. A logic that eludes me.

[@BoyMa2x]

Our self checkouts have associates doing the work just have to pay by card

[@kathygann7632]

@@BoyMa2x Still hate them. Whenever I get near those machines, the electrical system in my body makes them quit working. I can’t wear timer watches either.

[@rickgonzales1219]

If I have to self check out then give me a discount. I have a job already don’t need to do someone else’s job for them.

[@BoyMa2x]

@@rickgonzales1219 I worked at target and Walmart before self-check outs. I trained all employees on the Walmart ones when they first came out. Both stores did surveys and customers wanted self-checkouts. Now people complain about them. Nothing can make people happy. Life’s not cupcake so you won’t always be happy

[@MarrionThompson]

Been a member for over 30 yrs. I applaud the added security. As retirees we don't purchase as much as before, but many essentials are cherished.

[@AnnieDog-arfarf1]

I recently bought a car thru their program. Wonderful experience, hassle-free, and saved money, too.

[@jimshoe402]

Got SEVEN Deals on Truck one was Costco..

[@allenwolk874]

Costco makes much of its profit from membership fees. The $60/year fee seems reasonable to me; if one qualifies for the Citi Visa Costco membership/credit card, and a person takes advantage of the 4% off gasoline; the 3% off restaurants and travel; the 2% off Costco in-store and online---it seems to be to be a real bargain. (Other discounts: car buying, checks, travel, car rentals and many more.)

[@somebodypeculiar]

I have the Costco charge card. I take it out of my wallet when walking from my car, wave it at the person at the entrance, then stick it in my pocket. I use self checkout 99% of the time, so I pull it out of my pocket to show their, then when I get to the register to get recognized and again to pay. Back into my pocket until I reach the food court ordering machines - two hotdogs - card to pay. Then I can put it away. It all seems simple enough to me. And let me say that I appreciate the self checkout as I rarely have a lot of stuff. And adding the order kiosks for the food court was a HUGE improvement a couple of years back.

[@shakasloco6220]

I work at Costco in one location that is in Anchorage Alaska, I honestly think that showing off the membership is a good idea because a lot of people that are not members were stealing or try to steal from are warehouse. I know is a inconvenience for some of the members but also help us to get a little bit more control of who’s coming at our warehouse.

[@danimohl819]

How can they steal ? You must show your receipt when leaving ?

[@e-curb]

@@danimohl819 They are probably taking stuff you can hide under your coat. If it looks like you have nothing, you don't stop when leaving past the receipt checkers.

[@jimshoe402]

@@danimohl819 Use ur BRAIN L Winger.😝😝😝😝😝

[@williamclark7900]

It's rampant. They shove items in their clothes,. I've watched shoplifters roll chart loads of items out of stores while the employees asking to see a receipt. They just ignore them and keep going. Most retailers do not allow their employees to physically detain a thief today do to liability.

[@richdunn9726]

I’m unhappy with the new packaging for the roasted chicken. It is a plastic bag instead of the tray and cover. It’s near impossible for the staff to put the chicken on the bag without getting juice all over the bag. And, it’s impossible to remove the chicken from the bag without making a mess. 👎🏻👎🏻👎🏻

[@alicekramden8640]

I wish our voting laws were as strict as Costco’s requirement to shop there.

[@chanamyriam2960]

good point

[@edwardmorehouse1424]

I’ve been a member for over 20 years. I agree prices are getting pretty high but I still love shopping here. Finally have a store less than 30 minutes from my house. 99% of their employees are very nice. I’ve also gotten rebates for much more than the annual fee because of the amount of money I’ve spent using my Citi Visa and before that with the Amex card. Also appreciate the top tier gas.

[@GooglingMom]

Please DO NOT buy food from China! Buy American! We're ok with showing our membership card.

[@NormanSilver]

Stay away from Subway too. Supplies all are coming from China. Pangolin anyone?

[@happycook6737]

Just where do you think a lot of Costco's ready to eat/heat frozen items are made? Trader Joe's makes stuff in China too. I agree with you and only scratch cook with American or European ingredients. I lived in China for my job and it is an ecological disaster beyond belief.

[@eMDiKhamPha]

I see a lot of food items "made in China" nowadays.

[@antonia5546]

I don’t mind the extra scanning and/or looking/checking membership cards. We pay a fee to shop there and it’s not fair/okay for people who didn’t pay to come and get the discount we get. It’s like any other warehouse. It’s what makes Costco like any other warehouse different from other grocery stores. I don’t understand why people complain about paying a fee to shop there if they don’t like the fee. Then don’t pay and shop somewhere where there isn’t a fee. Also those are the rules we agreed too. As far as prices, it does suck a little bit but it’s to be expected after so long. They can’t keep the prices down when it’s going up literally everywhere else, even with the manufacturers. They’d lose money and go out of business then we’d all be sad and upset and would have rather paid a bit more then never have a Costco. It’s just another thing we have to be aware of and watch prices and our budgets. I overall still enjoy shopping at Costco and will continue to pay for my membership.

[@maryjouller1198]

Who shops there and don’t pay the fee? Oh the ppl who buy the gift cards???

[@erlindaengstrom3507]

I agree

[@antonia5546]

@@maryjouller1198yes but also the people who use their friend or family’s card. I get grabbing a thing or 2 for a family member or friend when you’re there. Heck I do that from time to time but I’m the one who’s there buying it and it’s not a cart full of stuff. That doesn’t really bother me. Just a bag of chips or tuna fish or something like that. But I’ve known people who just plain use their relatives membership and shop there monthly. Those are the people who need to buy their own membership. That’s why Costco is enforcing the rules and doing what they are doing now.

[@quentincoryedwards4360]

Don’t like entrance card scanners I love the human welcomes instead. Please don’t get rid of the first impression entrance greeters. A long term member since your Price Club days. Q

[@harryhouck]

They had chocolate ice cream at the food court for about 2 weeks then it was gone. The ice cream was fantastic. I don't know why they got rid of it, I want it back!!

[@catw6998]

Sounds like a head scratcher for sure. We haven’t been to one yet since they supposedly added the chocolate. I’d like to try it but it’s way too much for this ole gal to indulge. I’m always getting the baby sized Blizzards at DQ, if I see and/or get the urge at that particular time.! 6/16/24 - yesterday stopped at Costco inFrederick, Maryland. On our way out, asked my spouse if he’d be willing to split a hot dog and some ice cream. I opted for the Choc/Vanilla Twist. I know my spouse wouldn’t have wanted all Choc. Glad they put it in a plastic cup. I didn’t think of that. Anyways, that was delicious!

[@catw6998]

I keep trying to tell them women come in ALL sizes - not just small and medium.

[@jesseostone386]

I’m a tall woman. I can’t buy any of the women’s clothing for below the waist. All too short.

[@davidtroncoso9313]

Why haven’t you talked about Costco moving items around the store????????? It’s the most frustrating thing I deal with during my shopping trips!!! I know it’s a marketing strategy but it pisses me off!!!!!!!!!🤬

[@sct4040]

Makes me crazy. Most times, I just want to grab what I came in for.

[@shirleyackerman-bethel1073]

It’s called merchandising and occurs in most major stores. It is supposed to enhance impulsive purchases.

[@mslightfoot1611]

With paying for membership we shouldn’t have issues with showing card or digital card to enter , if people don’t like showing their membership card shop at other stores .

[@sherri8347]

IM GOOD WITH SHOWING/SCANNING MY CARD, IF YOU WANT TO SHOP THERE, GET A MEMBERSHIP....OR shop somewhere else, your choice. GET RID OF THE COOKIE, AND BRING BACK THE CHURRO

[@eMDiKhamPha]

I miss the $1 churro. I guess their new cost for the churro led to discontinued. A few months ago, my $2 something churro was burnt with black marks, which lead me to not wanting to get churro anymore

[@elizabethlockner3968]

I don't mind restricting entry to members and one guest. Limits shoplifting. I do wish they'd returm their cold and frozen shipping for those of us who have to pack coolers to get their great froze n meats etc.

[@dsantos7011]

Not the greatest idea to raise the price on membership its to high as it is

[@Rob-BC]

Then, why do you buy it?

[@gaildela5710]

Especially for seniors living on a SS only. 😔

[@dawnross644]

Went today…prices are skyrocketing!!

[@riley6740]

I can see a danger in changing everyone in leadership at roughly the same time. I would rather have seen each person introduced in their prospective roles on a two or four year handover. Too much changes in a relatively short period of time seems like a recipe for disaster. Each with its own set of responsibilities and challenges. Communication is imperative for these changes between the parties involved.

[@jimmybanthrall3834]

I see no problem with costco 2024

[@cynthiagraeter6935]

What about the pharmacy customers? They don’t have to be members. How do they get in the door?

[@RosaKusner]

Please consider adding a parent onto a membership. It is hard to stretch a limited income in this economy. We cannot buy all the things offered here because the quantities are large but nonperishables are very helpful to our budget. Even if you charge an extra fee for the added parent it would be worth it to many customers and it makes Costco look good.

[@Gingercat224]

I have mom as a family member with her own Costco card that’s free because I’m a member, she lives at my house.

[@petersola5153]

The additional checking of membership is necessary because of abuses by some members. Just don’t increase the price of the hotdog!

[@Kell4088]

The ONLY thing Costco gets wrong is their checkout process. The hardest thing to do in a Costco store is to GIVE THEM YOUR MONEY! From a company standpoint, the easiest thing to do in your stores should be to TAKE THE CUSTOMERS MONEY! Instead you have to stand in long lines to pay. I’ve literally walked out of stores after seeing the long lines. The other thing that would improve customer flow is to open earlier. Opening at 10 AM is ridiculous. Most people like to run errands early and waiting until 10 AM is a complete inconvenience. I have both a Sam’s Club and a Costco membership. Sam’s opens at 7 AM and you can use an APP to Scan-As-You-Shop. I only got the Sam’s Club membership for the times I just don’t feel like dealing with the frustrations that come with shopping at Costco!

[@SpeakTruthBeKind]

I believe I’m remembering correctly that years ago Costco opened earlier for only Executive Members. I also would like them to open earlier.

[@californian1459]

Would rather have them stay open later than open earlier.

[@catw6998]

@@californian1459maybe they can do an open early once per week? Since spouse and I are retired, we go Tuesday or a Thursday and thus avoiding long lines. I realize Mon - Friday workers generally can’t do that unless they take time off.

[@edwardmorehouse1424]

I love shopping at Costco. I do see a large price increase on a lot of items. Sometimes I’ll skip something simply because of the price increase. I spend a good amount of money every year at Costco. I’ve always gotten a rebate much larger than the executive cost of membership.

[@eMDiKhamPha]

LOL I do the same. If there's a long line to buy something, I would just walk out not buying anything

[@rodtvrdy1594]

I've been a Costco member since the early 80s and have always enjoyed shopping there. I've always appreciated the quality of their beef, especially their steaks. Unfortunately, the price of their beef and seafood has gone through the roof and I'm unable to buy it anymore. Their pork is reasonable but I'd sure like a steak now and again.

[@marikadiamond4366]

Prices are really increasing, it's not so affordable anymore on top of the membership fee...

[@Rob-BC]

Then, shop elsewhere.

[@marikadiamond4366]

Not the point ...

[@Rob-BC]

@@marikadiamond4366 Prices have increased everywhere by insane amounts. Costco is pretty much the cheapest place to shop here in BC consistantly.

[@marikadiamond4366]

Have they really, duh!!!! I shop, I am very aware.

[@patrickwade3150]

@@marikadiamond4366then your point must be not to shop there, but anywhere else?

[@SKYSTAR767]

It’s a private club and you should not be allowed to enter without a membership. It’s not fair for none members to shop for free. Show your card. In Australia and china they don’t play you must have your membership card to enter.

[@davefairburn3298]

On my last Costco run, I picked up the new turkey sandwich at the food court. SAVE YOU MONEY.

[@Lovesapuzzle]

I've never minded showing my card/ID. I get a cold drink on the way in. I know I'm going to be there for a while.

[@catw6998]

Wishing I could get a Baja Freeze in hot days at any store I go to and aside from Target’s convenient drink carrier, wish other store carts had them built in :D.

[@USARAY1947]

I get a hot dog and drink before I go in. I learned, never shop at Costco when hungry. That hot dog has saved me $$$.

[@Lovesapuzzle]

@@USARAY1947 That's a good strategy. I typically get a soft drink but next time, I try getting the hot dog as well and see if curbs my impulse shopping.

[@gaildrumgold]

Costco needs get customers input they one’s makes there business. 😊❤

[@johnslaughter5475]

The first thing Costco did that I didn't like was discontinuing cash back. This has forced me to go to other stores when I'm going to be needing cash. If I'm on a trip, this can be very problematic. Next, was the elimination of the deli mustard and the onions for my hot dogs. I understand that you can ask for onions at the counter and they'll give you a little cup. I'd probably need two. My daughters dislike the discontinuing of the supreme pizza at the deli. We used to stop at the deli almost every time we shopped there. Now, it's maybe 1 out of 20. That's only for my daughters. They make do with what is there. We are pretty big ice cream consumers. We really like the Nestle variety pack. It's amazing how seldom they get it in. Why would Costco's be preferred? The ice cream sandwiches, cones and bars are larger than you get in the supposedly same pack at any other store. The self-check is our preferred way to check out. I don't know if Costco is getting value out of them. We have six scanners at the self-check. There is one employee at each pair and at least one other employee checking cards or pre-scanning items in the basket. That last is a big time saver and should be used much more.

[@heru-deshet359]

Bring back the churro and replace Pepsi with Coke products.

[@sonyalum1027]

Yesterday I paid almost $7 more for renewal membership IN PUERTO RICO

[@sallyscott430]

It would be nice to have a Costco closer to us in Snowflake, Az

[@swil156507]

I approve of the card scanning!

[@Delta9SFBay11]

Costco's changes include low quality products especially in the footwear dept....Fila is a garbage brand and whatever happened to their Kirkland boots? I asked their buyer years back how come and they responded with we couldn't get the price we wanted and I told them that was a mistake and would've paid more for them as they were very good quality and bought them every year or so...I noticed their overall quality of products has gone down...I would gladly pay more for better quality.

[@RoyalEntertainment559]

Please get to the point!

[@FreedomSince1776]

Agreed! This video could have been 30 seconds! 😂

[@chiquitosusa]

I’m ok to show ID that is not fair that I pay $140 and some people pay nothing and buys anyway

[@e-curb]

Without a membership, you can't buy at Costco, so there's nobody that "pay nothing"

[@pennychristensen2030]

If you ever lock products up like Target etc. I will turn in my membership!!!!!

[@bonwatcher]

Canceling the churro was a mistake because cookies you can get anywhere and can even be made at home very easily, but churros aren't and why people flock to get them at Disneyland and Costco.

[@davidward1259]

They recently opened a Costco near us. I've been with Sam's forever since it was our only option. However for the price, the Sam's membership gives more benefits. I can't justify the expense of both and for the few items I can't get with my existing membership, it also does not justify the expense. I'm a disabled senior and curbside pickup is crucial for me. That is the one major thing Costco does not offer. The other is free shipping. I can get a lot of items delivered from the local store for free, and everything else comes via FedEx for free. Only fresh food has to be picked up (via curbside so I don't have to fumble through the store on my cane). Plus I can see local "in stock" status before I order. Also I get cash back annually without needing a store branded credit card. Costco is the opposite - you have to have their charge card and premium membership for the best cash back.

[@americafirst9144]

Actually they do offer that. Check on-line.

[@davidward1259]

@@americafirst9144 OK, I'll check again. They may have updated some of the differences. Thanks

[@mdrdbrown]

Use the membership card with your picture on the Costco app for everything, including buying gas. Problems solved.

[@ihatemornings638]

I hope that Costco will figure out a way caregivers can shop for Members with disabilities . Sometimes the bad days last longer than the supplies. Plus often I need to wait in the parking lot because electric carts are all being used. My wheelchair doesn’t fit in every car.

[@kylesprogis6682]

So far I think the changes are good. I love self checkout! It's the only check out that I use now. I would like to see more Whole Foods in the Bakery, like real organic sprouted wheat bagels and sprouted wheat breads. I would also like to see less imported food and more food grown locally especially food that uses natural pesticides that are not harmful to the environment or to individuals. Thank you for continually innovating!

[@thomasackerly5367]

yep, i hate when they ask me to show my card, and try to upgrade me.

[@ljohnson669]

Not a fan of the new policies 👎🏻

[@Montecitodesign]

One other issue. I am not a member, but about every two weeks, I go with a senior in his eighties. He is a member. We have lunch in the food court, and then we enter Costco where he does his shopping. I rarely buy anything for myself on his membership card. Will Costco let me in with him in the future?

[@kelalamusic9258]

I used to like shopping at Costco, but not anymore. Way too crowded nowadays and the lineup at checkout stations are ridiculous. Besides, I don’t care for bulk items. I’m not feeding an army, just my wife and I.

[@EmmaMarie7]

The cookie is icky. Churro was much better.

[@mikecameron4918]

Yes, I like the strict membership policy! It helps keep riff raff out of the store. Practically anyone can easily pay for their membership in savings on gasoline alone! If you have a diesel, maybe not! But they have such good deals on many items, it's hard not to save money, as long as you have some impulse control!

[@roccofagundes2362]

I work for Costco for 32 years I started in San Jose California and we started from a box I register and always transferring everything that's how you keep a business is when you make sure that people just don't walk out with stuff I've been to buy the book and I always did what I have to do and that's why I had a lot of problems because I went by the book

[@dominickk5293]

I have a bad feeling about the new leadership. Nothing about Krogers is good news.

[@Strikker-h2z]

I was surprised and disappointed to learn recently that Costco stopped offering the strawberry ice cream cups at the food court. They were so delicious and much better than any local retailer Dairy Queen Baskin Robbins, etc..😒

[@sandybayes]

Costco is becoming more dangerous to our health just when I thought their direction toward organic and low sugar was just beginning to make headway. I am so disappointed that they are chasing the almighty dollar harder than ever rather than responsible food delivery.

[@benschmidt5006]

I agree you pay for membership, and appropriate to check if to many people are abusing, it’s sad we have a world that people continue think the are entitled to and lack accountability.

[@ronhopkind4514]

Checking card is absolutely good

[@patriciakaye4999]

Why don't you let single cardholders share a second card with a friend or relative like Sam's Club? Single Seniors are hard pressed to pay the more expensive price you charge. Or you could have a singles card and a family card. As a single, I pay more per item than families due to my paying a higher membership fee. It's just like our library in an adjoing county - $65 for one or $65 for a family of ten or more. Where's the justice in this?

[@morganfreebody2363]

Every membership comes with 2 cards. Add someone on to your account. My mom and I have an account and on odd years I pay the membership fee and even years she pays it

[@e-curb]

your idea won't fly. If you offered a discounted singles card, virtually every "family" member will switch to that.

[@jesseostone386]

Please, Costco, do not change anything about the requirement to show cards and be a member to shop. Too many people these days want something for nothing and are willing to circumvent rules in place. I’ve been a member since the mid Eighties, and resent non-members having the same access as me.

[@BeverlyBoyd-bo5cv]

I am home bound. I often send my card with friends who shop for me. The new policy will make it impossible for me to use my credit card to pay for my purchases.

[@Raven5763]

The roast beef sandwich has disappeared at my Costco. The other food court items are so-so. The pepperoni pizza slices have spotty sauce and cheese covering, and I still miss the polish dog. And 2:50 for a cookie is too much, I haven't bought one yet.

[@carolebrown7589]

I’ve had a problem with Chinese made items too?Id rather pay a little more and get ISA products

[@pennylovejoy8542]

I have Costco and Sam’s club membership I shop at both but Sam club doesn’t have all the rules ! Costco needs to get Scan and Go love that at Sam’s Club ! I like to bring my daughter shopping with me , I pay my membership I should be able to bring her with me!

[@sandyrose2398]

Your daughter could shop with u - but her purchases would be put on ur membership card.

[@texastigress]

I have a friend who would come shop with me at Costco. I would put all his purchases on my Costco Visa. I came out better in the end with the cash back I got from his purchases.

[@Zaxbox]

I have both memberships too and I would love for Costco to get the Scan and Go! I do less shopping at Sam's because it's a little further away but I go in, scan my items and pay in the app and head for the door. It's works out great for me.

[@allenwolk874]

I would like to see a concerted PUSH for more recyclable containers of fruits and veggies (apples are now packed in cardboard boxes!), but the Compari tomatoes and berries continue to be in hard plastic (but mostly not recyclable) containers. With Costco's buying power...I would hope they could be a vanguard in the quest for more cardboard of some other very recyclable containers for bakery products, etc.

[@Rob-BC]

Clear plastic enables you to see the quality of the product for freshness. You want your romaine in cardboard?! lol

[@BarbaraSerl]

I am so disappointed that the section of books has shrunk. I have relied on Costco’s selection of affordable novels for several decades especially as the prices increase steadily across time in book stores.

[@PeterRudesindus]

The membership card sharing thing should be a good thing for Costco. Forbidding this practice may give slight short term benefits but long term it may result in less people visiting the store and people thinking twice before becoming a member.

[@uncralph4354]

I have two complaints, self checkouts. I don't work there and am not trained as a checker, If I make a mistake, that would be called stealing. Second, just built a brand new store in my area and I still can't buy diesel at my store. Research shows very few stores sell diesel.

[@Rob-BC]

Then, go to a manned cash register. Duh.

[@e-curb]

The lineup for gasoline is always 6-8 cars deep for every pump. They don't need to add diesel to their product line since they already have more customers than they can serve.

[@GaviB1]

But for those of us who DO have diesel....We would like to see diesel pumps too!

[@e-curb]

@@GaviB1 The average grocery store carries 30-40,000 items. Costco carries less than 4000. Their policy isn't to increase selection, so I highly doubt you will ever see diesel offered.

[@bajaskier]

Bring back the hand-dipped ice cream bars!!!!!!

[@benjaminzaifert7550]

I like Sam’s club scan and go app better the going to Costco I do have both membership me and my wife that it would be great to have a Costco closer to us but end the end we like Sam’s better

[@jc2939]

I wish they would bring back their big bag of Kirkland 4 cheese raviolis.

[@bobmilo2786]

I wish costco would do something about the carts in the parking lot. Every costco I go to there seem to be to many carts in the lot because the cart corrals are not strategicly located. This causes people to leaves their cart in bad locations which often leads to carts being blown around in windy conditions. Costco should do a better job with the cart corrals or employ a system like Aldi. Pay a quarter for your cart get it back when you return it to the proper location. I never see a cart in an Aldi lot. The cart situation is my biggest pet peave and should be remedied to avoid damage to customers' vehicles.

[@californian1459]

Bad as it may be it’s far better than any grocery store or especially Walmart, they are by far the absolute worst with shopping carts.

[@e-curb]

I find it ironic that you are blaming Costco for the cart problem, when in reality, it is the customers who are too lazy to return them. It is a cultural thing in America to not care. Go to the Scandinavian countries and you will see the carts are ALWAYS returned by the customers.

[@BUYBOTH]

Costco does a lot of things right which is why i frequent them. I've had a few bad experiences over the last 40 years, but they can be counted on one hand. There are a few recent minor changes that I wish never happened. They are: overemphasis on marketing in the Costco app; overuse of speed bumps in the parking lots and gas stations; rotisserie chicken is now in a plastic bag instead of a plastic shell and drink lids in the food court are now flimsy. I also wish they'd bring back the combination pizza. Oh, and if they stop requiring me to touch the screen for digital pay at checkout I could have a contactless transaction. I've put suggestions in their comments box from time to time.... nothing ever comes of it.

[@katr5785]

I'm fine with the added security of scanning our cards to enter as well as showing my card with picture at self checkout - whatever keeps Costco as great as it is.

[@JimmyLiao-sg3cz]

I miss the shepherd's pie. I think if they were half the size, they would sell better.

[@stilesevans1]

Make the Costco cards RFID, make the lines faster. Don't mind presenting the card. Though, I'm don't know about those shady celebrities that were featured.

[@KieranSaighir]

Does the card showing at entrance then bar family members of card carrier from entering? Or is a card member allowed to have accompanying guests? It makes no sense that I can't bring my husband along if I'm the only card carrier.

[@BakedRBeans]

Yes, you can bring a guest or family member with you.

[@hglick5419]

Checking for membership would be troublesome for my wife and I and our 45 year old mentally handicapped son who enjoys coming with us. Will they allow him to come in the store with us?

[@mikelouis9389]

I predict a new chain of stores opening in China, BostBo. Much cheaper prices, but the roof keeps collapsing.

[@marvcohen2002]

I have been a member of Costco for over 25 years. Good value for the most part. However, there are truly excessive amounts of sugar in bakery items, truly totally not necessary. Complaints to management are ignored! Does anyone listen to dues paying members in Costco management? And, they are initiating another dues increase this year- why? They are certainly not losing money on memberships. Is Costco HQ in a cave?

[@Edico999]

The quality and product choices in certain categories have been declining steadily for years at our Costco in California. Olive oil has declined from EVOO to cheap blends in plastic bottles. Meat is much more expensive and as a result we shop at Whole Foods for better quality.