8500 Mile Update, Not a Diss Track Edition-The TRUTH Behind Carli E-Venture!

[@OvertonWindex]

One thing Stands out to me in a big way. "We've never had this problem" Ok... So nearly ALL of your customer support and problem solving bandwidth for the entire company, Should have eyes on this... --4 Months Later... If that were actually true, and I was them, I'd have an engineer flown out to you in a day. (I've seen this before from good companies)

[@ourfunctionalfarmhouse]

Agreed! The brush off was frustrating, especially since my entire point to them was "we ARE seeing an issue." The transient problem seems to have been resolved, although I have noticed some odd readings lately. I need to dissemble that connector *again!* to check. For the record, neither Carli nor SDi followed up with my trailing emails on this issue. I think most folks ignore it or give up, which is unfortunate. It is a great product, well made and executed. But the idea that "they" couldn't be at fault is a problem in my book. Oh, and insult to injury I saw Carli post on social media a week later bringing a truck into their shop that they told me was closed to the public, for someone who appeared to have simply bought the wrong setup and was unhappy...

[@jdellis4533]

I’m sure you gotta be pissed. I’m glad you are posting your experience. I’m still hesitant to buy the e venture

[@ourfunctionalfarmhouse]

Well... yeah in a sense. This should have been taken more seriously, and no one has returned emails from last week in any context. I would be out of business if I did this to my clients. That said, this setup working as intended is the best all around system for my use case.

[@jdellis4533]

How do u like the Amp running boards

[@ourfunctionalfarmhouse]

The Amp Xtreme are perfect for us! They tuck super high up, and deploy lower than the other models. I just helped install a set on my father in law's 2024 Ram last week. I can be considered a cheapskate in many a context, but I should have bought these from the start.