911 Operator Taunts Woman As She Drowns

#truecrime #death #location
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[@latisaclewis342]

Did the dispatcher REALLY tell this woman to "shut up"???? I would love to have just 10 minutes alone with this POS dispatcher!

[@alfiyaa8214]

Yes she did

[@puffchick4197]

Oh I would love that too @latisaclewis342

[@rhettdrake5725]

Yes I was thinking the same thing. I would do thing's to this 911 dispatcher that would make Charles Manson look like Mother Teresa.

[@chogan201]

You and me both and also in a life threatening situation and see how she reacts to someone telling her to shut up

[@tats7859]

Wouldn't need 10 minutes...

[@1Nida]

This dispatcher is beating this woman down and the poor lady is apologizing Shameful 😡

[@heavencantwait1218]

So messed up for sure ..

[@madtrucker0983]

You got too admit this chick is annoying. 😅

[@Charleygirl]

It’s heartbreaking 😢

[@barbiechirose9717]

@KingRat-rv4kl it’ll be hilarious once YOURE gone and guess what? Nobody will give AF😁 I hope you laugh too 😄

[@mrdogshit]

@KingRat-rv4kl you get out of your basement and get a life

[@emichin7010]

Imagine being lectured while you’re on your deathbed.

[@chocolatedollrodgers5955]

That 911 operator better hope she don't have to fight for her life one day

[@X09642]

Right

[@gittergirlmmary3949]

The 911 operator is horrible she seem to not care and not doing her job right she made a poor woman lose her life like this she oh my goodness she to much RIP to this sweet lady

[@Kells33]

That operator should receive jail time. Giving that poor woman a lecture while she’s drowning is absolutely insane! 🥺

[@Acanofalconpunch]

I don't think so. She was being incredulous, while understandably panicking. The operator was preaching sense to try to calm her down. A fire for a sinking car? Ok now.

[@malikpuryear2404]

I don’t think so 🙄

[@MikeyD0]

It’s their responsibility to TRY and help but we are responsible for saving our own lives. The lady did nothing to help herself.

[@Jacklyn-zc8dc]

​@@MikeyD0 that would be lovely in a sympathy card for her family! 💗

[@MikeyD0]

@@Jacklyn-zc8dc she expected to be helped. You can’t expect anyone to save you from dying. If you are swimming at the beach and get swept away yeah a lifeguard will try and get to you but sometimes you are on your own and you are responsible for saving yourself or atleast trying. She didn’t try at all she just expected someone would do it for her. It’s sad all around.

[@catserver8577]

Sociopaths should not be 9 1 1 operators.

[@iKoroSenaii]

They usually are, think about it. What they have to listen to on a daily

[@naelyneurkopfen9741]

​@@iKoroSenaiiPeople in this line of work, i.e., firemen, police, nurses, emt, surgeons, etc., are often psychopaths, not sociopaths. Psychopaths are born, sociopaths are made.

[@coreym162]

@@naelyneurkopfen9741 Most accurate comment on this matter.

[@EliasVoorhees]

KZbin commenters should not be psychiatrists.

[@TeW33zy]

She was being evil because it was her last day at the job.

[@lavenderb099]

I'm a former NYPD dispatcher and the gall of this dispatcher speaking to a woman whose clearly under duress is inhumane at it's finest!!! She should be reprimanded and fired rather then being promoted. Telling her to shut up and yelling was gross misconduct. People please don't think all dispatchers are like this.

[@Nazzlover38]

I've never had a dispatcher talk too me like this. This person should be sued, fired and imprisoned!

[@WhitneyReacts]

She saw someone else’s headlights and her first thought was “I hope they aren’t stuck too”. What a kind person and to be treated like this by the 911 dispatch is so sad

[@RickySlatton]

She needs to be fired and jailed.

[@yvonnepetty3400]

I agree. It was awful. The lady in the car was trying her best . That 911 person , should be in jail. Bless. you Lamont.

[@melindaroop1346]

I live close to Fort Smith and if memory serves me correctly....that was her last day on the job. She was already leaving the position.

[@gloriafeck6636]

My god the 911 operator couldn't have been more rude. Poor Debbie was so respectful and polite even though she was scared. May god rest her soul.

[@NovemberReigne]

🙏🏾🙏🏾

[@karenthomas4849]

I heard this yrs ago. The 911 operator acts like this poor woman was a telemarketer interrupting her dinner. Smdh

[@skingerskanger]

And the fact that poor woman's mother had died of a broken heart because she lost her daughter from drowning just makes me a hundred times more depressed.

[@tecklafurro2040]

EXACTLY

[@shaye6598]

This is breaking my heart. God bless her and her mother. Both Angels in Gods beautiful garden. 🕊️🕊️🤍🤍

[@jungleboy223]

Right imagine how here other love ones feel hearing this last audio of her begging for help 😢really heart breaking

[@denofthieves3114]

I’m no dispatcher just a healthcare professional. Never ever be argumentative with any human who is under duress. Pure evil. Karma is patient and has a long memory. Everyone reading this please be good to one another. Prayers to this lady’s family 🙏🏽.

[@carolcuneo765]

Amen

[@jenniferlloyd9574]

I understand the girl's mother passed away two days later from grief.

[@HollyCranfan]

Thank you for all you do. Your kind heart will always mean more then you know to those you care for.

[@rhondae8222]

This reminds me of the elderly woman who burned to death in her house while talking to 911 and waiting for the firemen to come. Smh

[@VegasLady81]

Yes, poor Lorretta, that was the woman's name. The dispatch failed to relay the message that someone was trapped inside, and not only that, but one of the firefighters was busy taking SnapChat video to care enough to do his job right. They had to have heard her screaming. That's a horrible way to die.

[@nickforest7816]

​@VegasLady81 the reason they couldn't save her was roads to her house I think we're inaccessible at the time so by the time they got there the house was to engulfed by flames to really do anything instead they chose to let the fire burn itself out

[@neptunedawn7121]

​@@nickforest7816àA

[@thatgardeninggirl2864]

​@@nickforest7816yes And her husband was gone at the time and she had recently had hip replacement surgery..

[@heatheradam-cerri8969]

i was thinking that same thing!!🥲🥲

[@marisawoods]

Most folks ain't calling 911 for kicks, they're calling to save lives. Compassion needs to make a comeback. 💔

[@nkmcfrln]

This is nothing new, believe me.

[@puffchick4197]

I concur

[@tickledpnk85]

That witch wouldn’t even pray with her 😡😡😡🥲

[@stevenallen1567]

Yeah that was messed up my heart broke when I heard that it really did

[@lydiagreen2161]

@tickledpnk85 because she is a demon and demons don't pray she is of the devil her time will come if not already R.I.P Debra you did not deserve to die in that horrible way🙏

[@lydiagreen2161]

The demon did not want to pray because its heart is black and full of evil karma will always be round the corner R.I.P Debra you did not deserve to die in that horrible way 😔

[@juanitafox9906]

EXACTLY AND THAT'S BC DEVILS DONT KNOW HOW TO PRAY NOR DO THEY WANT TO...THAT WAS A DEVIL PARADING AS A HUMAN!

[@curiositychroniclesx]

That’s what I said…she said you start the prayer, this woman is a demon

[@jadeolsen7938]

Debbie was my friend’s daughter. She was a good person and did not deserve this. Her mom Nancy (my friend) passed a couple of days later.

[@alfiyaa8214]

I’m so sorry for your loss. I remember, when I watched this on the news 😩😩all over. RIP DEBBIE🕊️🕯️

[@LoneWolf-cf5tp]

Was there any punishment for the dispatcher ?

[@mandybezance1234]

This is so sad,I hope this dispatcher gets all that's coming to her.She must hear all the cries Debbie has cried all the days of her living life

[@rickwidener7133]

Im so sorry to hear this. It really breaks my heart. Im in NY state, where did this happen at? And my condolences to you and their family.🙏🙏🙏

[@wolfangel6988]

I'm SO sorry for your losses. This is a disrespectful SNAFU. Are Debbie's pets being cared for? She was so worried about her Mom (not inlaw as dispatch mis heard)and her pets😞

[@heidi5333]

As a former 911 dispatcher, please know that this horrific dispatcher does NOT represent those of us who took on such a heart wrenching and stressful position. We care about people. Please, never hesitate to call for help if you need it. This call broke my heart. 💔

[@Big5mokE719]

My brother in laws mom was a 911 operator for years and she's somewhat mean now in her old age but back when she was an operator she was extremely kind

[@4motofanatic]

Are you implying she does care about people?

[@4motofanatic]

Sorry, does not care.

[@marieleblanc759]

Thank you for your service 🙏

[@heidi5333]

@@marieleblanc759 You are so kind, thank you 😊

[@diariesnewell3285]

To make matters worse,this was the dispatcher last day on the job,she put her two weeks notice and this day was her last. She didn't give a dam about this poor lady. So 😢 😢 Rip Ms Debbie

[@sylvestercarter618]

And her mom as well,as she died of a broken 💔

[@maryroberta8094]

Wonder if she resigned because she screwed up before

[@diceanna]

This was so horrible😢 I'm at a loss for words. May God bless Debbie. 🙌 I know in my heart he heard her prayer. Lamont, you are a special person. 😢

[@myazstar]

Talk about a 911 operator victim blaming, how shameful and disgusting. They couldn’t even find her after 20 minutes, sad.

[@colleenkerr4237]

Omfg this dispatcher should be charged with SOMETHING!!!! DISGUSTING

[@accessfashion]

How could she be so mean to this lady that’s so scared…

[@latasha195]

@KingRat-rv4klyou

[@tecklafurro2040]

But why?​@KingRat-rv4kl

[@teresawest9536]

The friends of Debbie and her family cares. Come down here and we will introduce you to those of us who care.​@KingRat-rv4kl

[@teresawest9536]

She didn't care because she was on her very last shift. You will be happy to know that she was run out of the area and had to change her number several times before that because she was getting death threats

[@sylvestercarter618]

That operator got a damn nerve

[@alexismerry]

the fact the dispatcher told her to “shut up” and that she could “probably stand in it” , then lecturing her about “next time you know not to drive through water” is absolutely mortifying and disgusting- I hope this dispatcher lives her life with disgrace and embarrassment everyday; that she talked to someone like this, did nothing to help her, nor prioritize the incident… she needs to be charged with something and this poor ladies family sues. The comments that are saying maybe the dispatcher was flustered so on, are ridiculous- clearly she was fine, you heard her laughing and having other conversations with others.

[@crazychase98]

She was right the city was flooding for 2 days. An the lady is being crazy. Over 50 calls I guess where on going at the same time for the flooding they had a stay home advisory in place

[@user-st3ff5rz7f]

Disgusting.

[@wadewilson5712]

the 911 dispatcher was working her last day she had given her 2 weeks but i what also seemed bad was there were people seeing her stuck and pointing and laughing

[@vincentyanni6252]

She chose her demise she may be a decisions it's her fsult not the operator

[@shirleyharcrow3988]

Thank you, someone finally said it.​@vincentyanni6252

[@jamesmuller1481]

That operator did not take her seriously.

[@GardengateDreamer]

She told her the car wouldn't move but it did. After telling her she's not gonna die, after so many times... She couldn't be any more wrong. She made it sound as if the water was knee high, and never once took her seriously . Poor, Poor lady. No compassion in this country anymore. How sad. She couldn't even pray with her when she asked.😢

[@tiheshakp]

I couldn't listen to the call in its entirety. The 911 operator was a complete a-hole!!!

[@2ification]

Has this operator been in a drowning vehicle and has the training to be able to escape a drowning vehicle?

[@christasumner4020]

I can't listen either

[@cjsansoo7]

I couldn't either. I'm still shedding tears!

[@mrkeitt]

Disgusting

[@leesashriber5097]

Me neither. 😢

[@lisakoon4966]

Some of these 911 operators need to be held accountable for what they do. Or not become one.

[@elizabethcochrane9015]

Exactly.

[@lori2389]

@@elizabethcochrane9015exactly

[@pinkmonsoon3638]

I agree 💯, but Noone is doing nothing about it

[@lori2389]

@@elizabethcochrane9015this operator is horrible!

[@malikpuryear2404]

@@lori2389really 🙄

[@squadchic6229]

As a retired 911 dispatcher this makes me totally sick! I am appalled with this phone call... took me 4 times before I could even get thru this call. I had to keep shutting the video down due to anger. Unbelievable. !

[@joanfels6641]

I can’t believe she told her to shut up!

[@klangmagtuto3431]

this 911 operator needs to be sued ... no remorse at all

[@wadewilson5712]

the operator was on her last day so she did not care not that she was good at the job to begin with because there were problems with her even before this.

[@2ification]

@@wadewilson5712 “it’s my last day on the job so I don’t care.”

[@jaimeschmeling7800]

She didn't know where she was even so how could any law enforcement do anything for her if they didn't see her she did about all she could are u really that dumb

[@jaimeschmeling7800]

She didn't say the right stuff sometimes but she did all she could with the info she had how would u have handled it Lamont

[@DawgPound86]

@@jaimeschmeling7800that lady thought it was funny. She should get jail time.

[@alisahammons9949]

That 911 operator should be charged and ashamed of herself 😡

[@pennypendleton7345]

She never was charged. The fort smith ark chief of police is named Danny Baker

[@GoGirl311]

Charged for what??? She didn't drive into a flooded area, she was trying to get help to this lady. Being emotionally detached is not a crime.

[@2ification]

@@GoGirl311 even if the dispatcher was good, there’s still a chance help won’t arrive in time

[@pennypendleton7345]

@@GoGirl311 apparently your hard of hearing. This nice lady was scared and afraid. How would you like it if you were in that same situation. Your scared you can’t swim. Your up to your neck in water. The lady drown. Do your research on the story before you run your mouth.

[@ruthjohnson2710]

@@GoGirl311you are a monster like her. Karma is a --

[@mcstocks5395]

I guess having empathy is not a prerequisite for a 911 operator

[@allybooks0606]

The dispatcher was very rude telling her she put herself in danger unreal

[@beverlybilbrey7815]

This woman is horrible and to yell at the lady drowning and tell her to shut up is uncalled for. Yes she should be fired and sued! This is horrible!

[@colleenkerr4237]

It was the dispatchers last day as she had put in her 2 weeks in prior to this

[@chogan201]

I hope the dispatcher remembers this for the rest of her life!!!

[@sylvestercarter618]

Well exactly,& ashamed of herself too

[@sylvestercarter618]

But rest in peace to Deborah & her mom

[@christalcotton30]

What is the dispatcher name

[@otisdickerson2991]

WoW That woman was suffering in her voice!! The operator is pathetic!!!

[@wadewilson5712]

so are the people watching her and just laughing , they could either help or tell 911 exactly where she was but chose not too

[@aprilforrett7081]

That poor woman didn't deserve that the operator did nothing

[@deniseware4724]

Ms Debbie certainly sealed her spot in heaven...in her final moments she was still showing concern and care for others AND! she remained polite and Christian while the Devil himself was on the line (smh) God Bless Ms Debbie (and her mom). Donna's day will be coming! 🙏🙏

[@personanongrata9289]

She took forever to even start telling someone where she was!!!

[@allie3804]

Listening to that poor woman broke my heart. The operator showed zero compassion.

[@sp.8.8]

What hurts most is to hear the 911 dispatcher talking so cold and plane nasty to a woman who was in great fear and dying , her last few minutes on earth, and that's what she had to listen to , I hope this dispatcher can't sleep at night, without hearing Debbie's scream for help .

[@crystaltrocar5237]

She probably took her time dispatching a unit and underplayed the severity of the situation to the cops. Pisses me off to think of being in that helpless situation and you get stuck on the phone with the angel of death

[@pamelagay3303]

Yes she was plain nasty!

[@shirleyn546]

No soothing words of comfort😢

[@puffchick4197]

I agree

[@annethomer9569]

We need to write to this lady and tell her to get a grip when ur stuck and the other person can't even help her ether

[@Sharona-21]

Lesson learned. Hang up and call again to get someone with a heart. I hope they filed a lawsuit against that operator.

[@melissalamproe8640]

This happened in my town. Debbie was a sweet woman. Those people in the apartments watching feeling helpless I’m sure. So many people in that area I just find it so hard to believe no one was able to get to her. I know the water was running like a river around her not knowing how to swim and being so scared, the car moving, and her last minutes on earth dealing with that dispatcher…horrific. I can’t imagine.

[@crystaltrocar5237]

This was so frustrating, I remember this. Same with the kid that got trapped under the seat of his families van and suffocated

[@Littlekitten_]

Yep that one makes me so angry! That poor kid was stuck there for a while !!! Ugh 😢

[@latasha195]

I remember both cases as well! 😢😢😢😢😢😢😢😢😢

[@vickieclark5931]

OMG! I forgot about that one. I remember that story. How horrible that was for that poor kid.

[@VicTORIousLyfe]

I am a former 911 Dispatcher and this is heartbreaking, disturbing, and disgusting how a human life, a soul was dismissed because of the lack of compassion and empathy of the dispatcher on the line! This hurts my heart!💔💔💔💔😭😭😭😭😭😭😡😡😡😡😡

[@RiverofLife95]

One of the saddest calls I've heard. RIP Debbie Stevens.

[@leannepalma7216]

Omg this dispatcher is hell’s gift to the earth…how could she do this to poor Debbie!!!? What a monster. How can you not care about a terrified woman who is about to drown? Shameful.

[@susanleonard1621]

This is the coldest operator I have ever heard.

[@conniemeissen5213]

This operator is evil

[@wadewilson5712]

so are the people watching her and just pointing and laughing

[@teresawest9536]

​@@wadewilson5712Nobody was pointing and laughing Debbie thought they were but she was to far to actually see who it was and what they were doing.

[@suzannelindsay2247]

Agree with you Lamont. When Debbie said the water was up to her neck, I could hardly breathe. And then when she said she couldn't swim, I was horrified. That 911 operator had NO EMPATHY at all which tells me, she was in the job too long. Rest in Peace❤

[@gaddyify]

Public Enemy said 911 Is A Joke. And this dispatcher is evil. I hope this haunts her.

[@Cigdemcik]

my blood is boiling, how can someone be so heartless to someone asking for help, and also accuse her for ending up in such a situation.. disgusting.. poor woman💔

[@crazychase98]

Becuase the lady put herself in that situation. She was trying to get to work. While the city was going threw a 2 day record breaking flood. They was apparently a stay at home order since most of the town had water issues

[@Cigdemcik]

@@crazychase98 You still accuse her, whether it was her fault or not! she wanted to be helped and not die.. this has nothing to do with guilt! What annoys me is that the person who was supposed to help was so rude and rude... if you don't know how to deal with people you're supposed to help... then you're not doing your job properly! I don't believe in karma... you only realize what it is when you experience it yourself for whatever reason!

[@crazychase98]

@@Cigdemcik the thing is if the lady did anything at all other then panic she still be alive. 911 was rude but she did try to do her job

[@lori2389]

This dispatcher should be fired😡

[@2ification]

Just remember, she was never good at any job to begin with.

[@2ification]

@@heavencantwait1218 hired her as a police officer to abuse her power and use Excessive force.

[@richonefarris7852]

I remember seeing an interview that a local news station had with the highest ranking police officer of this department. He was asked about this call and what could be done to improve call handling in the future. If I remember right, he said the operator did not violate any policies. As far as the operators' demeanor during the call, it was the persons last day on the job, so there could be no follow-up. He said this was more of a "customer service" issue. I really would have liked to tell him, "News flash Mr. Police Chief! Your "customer" is dead. I think that's going to place you pretty low on the satisfaction survey."

[@LamontAtLarge]

Could it agree with you more

[@GemmaSportsCardsCollectables]

​@@LamontAtLargeright 😢

[@julievandervaart4083]

That dispatcher should be fired she is really uncaring

[@lori2389]

This is horrible 😡

[@leonardszubinski4709]

That 911 operator's behavior was reprehensible! Very cruel and disgusting!

[@2ification]

I didn’t know 911 operators can be rude and make you feel dumb

[@latasha195]

@@2ificationwell you know now! 😢😢😢😢😢😢

[@stormixrated9591]

Literally no urgency at all I feel so sorry for this woman. 10 mins and no help these 1st responders have to do better

[@pamelafavel6344]

Why didn't the people who were watching her vehicle go down try to help this woman . She said she could see them on their balcony ?

[@askquestions1236]

yea seems like they could give better description where she is.

[@Dainty213]

Damn she was out there with water rising in her car and she was still worried about finishing her paper route 😔. And she was so nice to that operator too, I would’ve lost my cool

[@soonergirl755]

This happened near me in Fort Smith, Arkansas. She was working delivering papers. It was dark and she didn't see the water. The operator was truly unconcerned. Sending her family many prayers.

[@ashesantics]

i live in fort smith

[@amygonzales9146]

I live 15 minutes from Ft. Smith. I remember when this happened. I think the dispatcher moved after this happened.

[@johnfakes1298]

Same I remember this. So nasty of the dispatcher

[@patriciawilhite7038]

The 911 operator did not sound like an Arkansan to me.

[@Mmshroom]

This is one of the most outrageous examples of negligence. May Debra rest in peace- she was completely failed

[@MarkHoezee]

Couldn’t they use her phone for locating her? Glad the operator was canned,should be sued by the family as well

[@Charmander009]

That technology has not been invented

[@MarkHoezee]

@@Charmander009 at the time of her drowning or now? I know it’s possible now

[@robertakost2228]

Lamont At Large !! This video made me Cry and Angry. She even asked the 911 Operator to pray with her. And she says you start it out. R.I.P

[@tecklafurro2040]

Telling her to start it out is nothing wrong but other than that she is rude & nonchalant

[@jamosh1967]

It took rescuers 58 minutes to find her, so sad!!!!

[@coralieg1947]

This dispatcher was in no way aware of the danger this woman was experiencing. Horrible!

[@crazychase98]

No she did she couldn't do anything about. She dispatched fire department but they had to get other people.

[@Dee_nyce]

The lady was clearly in distress.

[@grunge_surf_witch_uk9130]

She obviously is anyone with half a brain can hear how distressed she was and the situation!? That dispatcher should be jailed name and shame!!!

[@jadeolsen7938]

She was aware because she was familiar with this dead end street

[@michaeljohnston4459]

Acting like she knows best just trust her, when she had no idea.

[@MM-ig1iv]

"you can start the prayer and I'll listen!?" what is she atheist too? The worst 911 call ever!

[@vickieclark5931]

I was wondering what she had said when that poor woman asked her to pray with her. She was definitely very heartless.

[@Day1onDay1]

I had a nurse at a very small vacation town ER treat me similarly last summer; scoffing and being inconvenienced at my uncontrollable sickness after being abulanced in! There's no room for that behavior in these sorts of occupations.

[@tonithomas6143]

This reminds me of the lady whose house was on fire and didn’t tell the firefighters she was inside.

[@dave1135]

I remember it, lamont has a video on it. The woman told the dispatcher where she was, the dispatcher failed to tell the firefighters there was a woman inside with entrapment

[@wendysmith8246]

Yes that was another sad one !!! 😢

[@leonprince5793]

Pine needles caught fire on the woman's roof do to a thunder ⚡ storm.

[@scootreynolds7101]

The screams of that poor Woman. After she was gone you can still hear the crackling over the phone from the fire. GOOSEBUMPS!

[@jacquelyncochran7966]

That poor woman 😢😢😢 🙏🏼🙏🏼🙏🏼. There no excuse for that period.

[@susanbob8285]

I couldn’t even finish the call, it made me sick to my stomach. That poor woman. May she rest in peace, no one deserves to be treated like that. The dispatcher could have gotten someone to her sooner if she made it urgent but she didn’t because she didn’t think it was a big deal! Shame on her

[@Erin-cw4ct]

I couldn't either. I skipped a lot of it because I was so pissed 😡

[@nursefaithrn4321]

As a Emergency Room Registered Nurse of 29 years, I am completely disgusted, appalled, and the disappointment that I feel after hearing this is so unbearable that I had to wait 5 hours to return and leave a comment. Dispatch is supposed to assist caller's in knowing what to do while they wait our first responders so that by the time these wonderful and precious human beings are brought to an emergency room WE HAVE A CHANCE TO SAVE THEM! You don't have to struggle to hear that Miss Debbie was a very sweet and kind woman who was terrified and needed help and kind words. I will pray with you and for you Miss Debbie! I'm so glad that you covered this case Lamont! That operator is a disgrace. My heart and prayers go to Miss Debbie and her family. ❤This shouldn't have happened!

[@zombiexrebelakaphil]

Boy would it suck if that 911 operator called in to another operator when she has an emergency and that 911 operator treated her like that well pay back is a bitch.

[@Brandy_Lawson]

I totally agree 💯 will u

[@pheephee1712]

⁰​@@Brandy_LawsonShe needs to get her ass kicked too-

[@firebird_spleen4190]

What goes around comes around. May not be a 911 operator but a friend

[@rhondae8222]

None of the people, who were staring at this lady, reached out to see if she needed help. This is truly sick.

[@FrankBenvenuto-ur1ub]

Those idiots who just stood there and did nothing to help her are the real guilty ones for not saving her life!! Why the hell didn't they help her?!? Damn them!

[@yxvm]

Crazy. The dispatcher didn’t believe a word from the woman. RIP.

[@ThursdayASMR]

😢 😢 😢 I can't imagine the terror she felt. Not being able to swim, not being able to charge your phone, can't call your mama or call for someone to take care of your animals at home, the car making noises and possibly smoking a bit, water rising to your ears, and the most unsweet woman on the phone mocking you and telling you to shut up... I'm so sorry Debbie...you did not deserve that at all... 😢❤❤❤❤❤❤

[@rachll7904]

I used to work EMS along with dispatch. I am stunned at this 911 operator. I've sadly worked situations that did not look like a positive outcome but everything in me HELPED my callers or patients. This dispatcher did nothing to help.. I would have advised her to TRY to break a window using anything in her car. I would have prayed with her ( dont care if against rules). The coldness in the dispatcher's attitude amazes me. NOTE to everyone.. KEEP A WINDOW PUNCH IN VARIOUS PLACES in your car. God rest her soul.

[@jeremyrichards1388]

So sad, because she couldn't swim.

[@rachll7904]

@@jeremyrichards1388 YES. So very sad. We can also put flotation devices in our cars. You'd be surprised at how many common things will float enough to keep you up till rescue. One thing that I hope I misunderstood but it seemed dispatcher had a long delay in sending the right people. Also, there may have been people in the crowd calling 911 and I did not hear her ask others at call center if there were linking calls for directions to find her faster.

[@BeautyIsMyLife]

It sounded like maybe she would have been too afraid to exit the car because of not being able to swim. Maybe she could have been encouraged to do it and this may have saved her life.

[@rachll7904]

@@BeautyIsMyLife YES, exactly. That's where you calm the person, using what works for them. You, at that moment, are their lifeline. Sadly, cars nowadays won't allow windows down or doors opened if the water is at certain levels. I've heard dispatch use many ways to advise to break, kick a back windshield open. Long shot, but die TRYING, not being scolded. I really think those bystanders may have been calling 911 and you ( should) alert all members taking calls to be on alert. Getting the location fast is very urgent. 🙏 ❤️

[@BeautyIsMyLife]

@rachll7904 yes this is a failure as well because the 911 operator said there were other people watching that called in, so why couldn't they have gotten more information on her location that way? I've also heard that you can take your head rest out all the way and use the prongs to break out a window if you hit it the right way. Seeing as how she said the water was up to her neck at that point they should have been advising her how to get out she still might have drowned but it would have given her more of a chance. They should have given her advice on how to float or whatever they could to save her life.

[@shaylaranae7920]

I used to not understand how people get trapped in flood waters until it happened to me. I was driving on the highway and the roads were clear and out of nowhere I found myself in a flooded part of the highway. I took the nearest exit and the roads were flooded. It can hit you out of nowhere! One minute your driving normally and in a second you can be in flooded water. I'm so sorry for what happened to her. May she RIP 🙏

[@CommercialForest]

The best of Donna: “I don’t know why you’re freaking out?” “This will teach you not to drive in water.” “They’ll get there when they get there.” “You put yourself in danger.” “You’re going to have shut up.” “Where are you moving to?”(as car is swept away)

[@kathiependergrass8258]

what does she mean she don't know why she's freaking out. she needs to be fired

[@jessi8829]

Bravo 👏🏼 Donna for being heartless, cold and cruel! We know who not to call when we’re in danger and that we’re better off saving ourselves, because on Donna’s watch we WILL NOT survive!

[@julievanderleest]

There are many operators who are amazing. If you have an emergency, you are very likely to be helped by someone else.

[@beautifulstar2119]

Who the hail gonna calm down drowning

[@joetetreault3615]

If this was my mother and I heard this for the first time I would flip out and I would want revenge for her treating my mother like this and I would sue them.

[@sharonobryan9713]

This operator is literally cruel to this woman and blaming her.

[@CrazyRachel1984]

"Legit freaking out"-???? What a horrible person that operator is

[@Majqq12]

why are they never sued or thrown in jail?

[@imjustagirl]

That operator needs some repercussions. Telling that woman she’s not going to drowned. HOW TF WOULD YOU KNOW? God this lights my ass on fire.

[@starquant]

I can't believe the 911 operator copped an attitude. It made me feel physically ill.

[@HkSniper]

What breaks my heart on this is despite how nasty this dispatcher was with her, she was so nice to her and told her how much she appreciated her being there. What a heartless piece of garbage to treat some poor kind soul like this.

[@dontbelongherefromanotherp9807]

She wanted to be rescued

[@madtrucker0983]

​@@dontbelongherefromanotherp9807 Ummm yeah 😅

[@bodhisattva_1]

Talk about tough to not only listen to this but see the picture of her and her doggy. Damn what a gut punch. Thank you for sharing Lamont and to anyone who reads this have a blessed day.

[@BeautyIsMyLife]

Thank you, have a blessed day as well.

[@staceyrogers5711]

This fkn angered me like nothing in my life ever….

[@RK-su4hs]

operator should have sent rescue as soon as she realized it was a real emergency. Operator has a heart of ice

[@HeavyDuty2A]

Can you imagine a society where people would watch a woman drown and no one tries to help? This is the world we live in. I pray for all of us.

[@2ification]

I didn’t know a 911 operator can talk to you like you’re some stranger off the streets.

[@slgleaton375]

It's not as easy as you think to save someone from a flooded vehicle. During the Thousand Year Flood in 2015, I saw people trapped in vehicles across the intersection who had been there for hours while rescue workers were there but unable to get them out. One of them later died I was told.

[@HeavyDuty2A]

@@slgleaton375 I understand, but I damn sure couldn't stand there and do nothing. It's tragic.

[@vickielancaster7054]

I'm trying to figure out if ppl were watching, and dispatcher stated the ppl were calling in.. why not send the rescue to the watching caller's house to find her.

[@angelamadas-um6wr]

God help us

[@trinatorrijos867]

That operator was not understanding at all .why does she have that job?😢

[@CharlesWilliams-vd5ek]

Why is the damn operator telling her to shut up and laughing ...wt is so fng funny!?? This evil witch needs to be prosecuted..should be ashamed of herself 😢😡🤬

[@KingTriton1837]

I remember this. It broke my heart hearing her cries for help and the 911 dispatcher was seeming cold and indifferent to this women's situation. She should not have applied for and been hired for that job.

[@kendrabeverly3]

I cried for her. But I really lost it when she said she needed to call her mom and say goodbye.😢

[@mmi940]

I did, too. So very sad😢

[@accessfashion]

Can you all imagine: this woman could be a mother.

[@dontbelongherefromanotherp9807]

I can feel the fear in her voice. She was pleading for help to save her life to no avail

[@teresawest9536]

She wasn't but she had a mother who passed two weeks after her and they ended up having a double funeral service.

[@MuerteMorrison]

Real

[@jadeolsen7938]

She wasn’t a mother yet but would have been in the future.

[@Nunya-kb1zi]

​@teresawest9536 that's just so sad and awful her mother died of a broken 💔 heart poor thing

[@lindahelmbrecht1248]

Why didn’t the bystanders help her?

[@douglasdixon524]

It was a flash flood. Anyone trying without proper gear would have also drowned. The bystanders were on their balcony on the second floor of the apartments. They kept trying to point her out to the firefigters but they took a long time to get to her.

[@conservativeright5941]

It kills me to hear someone in need of help and people are around and won't do anything 😢

[@nancylittle7507]

I truly don’t understand how it can’t be a natural reaction to help save someone.

[@heathernikki5734]

@@nancylittle7507well, when you’re in danger of drowning yourself doing it, self preservation usually kicks in

[@mariettaborders1647]

My 15 year old cousin jumped into a fast moving river to save his friend and he died doing so but the fact that he gave his life for his friend that’s the kind of person he was😢❤

[@accessfashion]

How despicable I’m so upset…..

[@bodhisattva_1]

I agree that really hurt to listen to. God bless you !!!

[@trishandrews4071]

Omg she told her to shut up ! And she’s laughing this is disgusting !!!

[@BasicHaddock4]

Guys invest in a car escape tool, this can really help you if your stuck in a car! Please it will help you

[@travelrx81]

I heard the dispatcher, Donna Reneau, was promoted to police officer. They had the nerve to give that heartless person a gun?????

[@JeepGirl45]

Fortunately this is fake news. Someone posted that on Facebook and it spread like wildfire. I even believed it but Fort Smith PD made a statement that she has never been employed as a police officer with them. Thank God!!!

[@latasha195]

😮😮😮😮😮😮😮😮😢😢😢😢😢😢😢😢

[@colleenkerr4237]

What??? That was her last day on the job! She had put her 2 weeks notice in

[@madtrucker0983]

​@@colleenkerr4237 Your point being?

[@VeneficaDelirium]

@madtrucker0983 That she wasn't promoted to officer? Are you dense?