AC Crisis: Tech Refuses Repair Without Upfront Deposit!

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AC Crisis: Tech Refuses Repair Without Upfront Deposit!

Рет қаралды 8,791

Ай бұрын

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Пікірлер: 80

@embassykingdomapparel5525 Ай бұрын

Which one are you using with Jobber? Is it the Core? or Connect?

@WWHVAC Ай бұрын

The Grow Plan

@MCRD115 Ай бұрын

Some people just allow their systems to get dirty and go uncleaned then they expect their AC system to magically run perfectly.

@AllEnemiesForeign_AndDomestic Ай бұрын

WW HVAC is the Best AC company in Houston. I say this cause they listen to the customer. I’ve never heard Walt interrupt or talk over anyone even tho he’s the authority on this subject. He listens to the customer and empathizes with them and puts himself in their shoes while still being professional and conducting business. Good stuff on this channel.

@WWHVAC Ай бұрын

Thanks, bro!

@Byrdman5613 Ай бұрын

Walter has been so incredibly good at his craft and is so talented and so passionate about his craft

@WWHVAC Ай бұрын

Thanks, bro. I do love this trade.

@juelzd7172 Ай бұрын

A guy that trained me said something that always sticks in my head “people lie, acs don’t” so never go off what the customer says.

@mrsmith5114 Ай бұрын

Much respect for showing the pricing.

@dwaynestarling8327 Ай бұрын

Great video, love the Jobber software.

@IALewis Ай бұрын

Thanks for sharing

@WWHVAC Ай бұрын

Thanks for watching!

@Bigdawg_74 Ай бұрын

Great video Company I was at you paid the service charge over the phone when you called in for service because they had way too many people just wouldn't be home or they found someone else to come out and didn't call to cancel their appointment. They also required a non refundable deposit on installs also for the same reason. Customers would say go ahead so they would order all of the equipment have it shipped/delivered to the shop then either could never get the customer to answer to schedule the install or they had their friends wife's cousins uncle do it for half the price. It's sad a few bad apples ruin it for everybody but at the end of the day we are in business to make money not lose it. Time is money and the more time we spend dealing with the bad ones the more money we lose and the more inconvenient it is for the good ones.

@WWHVAC Ай бұрын

I agree. Thanks for sharing!

@GoomyB Ай бұрын

I work in a small town so we typically don't have to deal with these types, but when we do it goes exactly like this.

@renj6531 Ай бұрын

imagine being the landlord and having to pick up the tab because the Tennants were lax on basic maintnence. Ive seen it

@WWHVAC Ай бұрын

I agree.. Going into real estate, those are the unforseen expenses that need to be in the budget

@w8what575 Ай бұрын

From my experience, as a tenant, u don’t touch the appliances…especially the ac and furnace unless it’s a filter change…u can actually get kicked out for touching things like the ac and furnace for anything more then a filter change…as a homeowner, I wouldn’t want the tenants to touch the ac or furnace beyond just a filter change…idk why people expect tenants to know this bs either….they don’t own the place so why on earth would they care? It’s the homeowners job to maintain that stuff…not a tenants

@cardboardboxification Ай бұрын

@@w8what575 the tenants watch youtube and become A seasoned tec

@972958 Ай бұрын

I ran into this exact call last week except the outdoor unit was also caked. Never maintained the unit for over 12 years. Then ended spending 2500$ for cleaning the whole thing from head to toe, changed out caps testing low, and we ran the low voltage to the condenser in conduit. Haven’t heard back from them since

@c21meister Ай бұрын

That filter definitely took that motor clean out

@Matts_Crafty Ай бұрын

I bet that evap coil looks like an old whooly mammoth 😂, Did I see an 8v drill in that bucket lol? In cali we cant accept anymore than a 10% deposit or up to 1k. Good video Walt on to the next one!

@WWHVAC Ай бұрын

"Wow, I didn't know that. I guess they can't pay you all upfront either.

@Matts_Crafty Ай бұрын

@@WWHVAC 🤣I know right stupid

@ld2692 Ай бұрын

What’s good washington, I see you be with that bucket, is it less weight and more efficient then carrying a heavy tool bag

@marcelocortez18 Ай бұрын

Great video and great content, u should get a tripod for yr camera so u can record yr videos and show yr work a little easier. Keep up the awesome videos

@tedhicks5431 Ай бұрын

I'm not charging enough

@MoonRambo702 Ай бұрын

same..

@brianjames9298 Ай бұрын

Dirty filter for sure. I just wonder what that blower wheel and evap coil looks like as well..

@FrostBlueFire Ай бұрын

I require half down for big jobs or installs. I've been fighting over price, had to chop off some money just so we could secure a warranty coil replacement. She still asked if we could lower it. Sadly i live in an area where people live outside their means. Always hated residential for this purpose. Tis why I'm working for the "A" license in Florida so I can get more commercial work. Less fighting there

@WWHVAC Ай бұрын

I've learned over time that when customers persistently try to negotiate down your prices, it's often best to take your services elsewhere. Here are some red flags to watch out for: Constant Haggling: If a customer continuously tries to bargain despite already receiving a fair quote, it might indicate they don’t value your expertise and quality of work. Comparing Unfairly: When customers compare your detailed, professional services with cheaper, lower-quality alternatives to justify a price reduction. Ignoring Value: If a customer overlooks the value and benefits your services provide and focuses solely on the cost. Unrealistic Expectations: Expecting premium services at a bargain price can lead to dissatisfaction and disputes down the line. Disrespect for Professionalism: A lack of respect for your professional assessment and the market rates you've established. In these situations, it’s often better to move on and find clients who appreciate the quality and value of your services.

@MacMoney38 Ай бұрын

My company charge for dirty air filters since customers can easily change them theirselves lol she could of at least change it before you got there definitely wouldn’t fixed the problem but atleast you did your part

@manuelponce3715 Ай бұрын

I just did a Change out yesterday here in Virginia, the Air Handler coil had 2 inches of dust and dog hair. The system was only 3 years old and the Blower went out. we asked the Home Owner if he ever changed the Filter in the Return Box, he said "What Filter?" I just shook My Head.

@WWHVAC Ай бұрын

🤣 Real talk

@davidsyked9420 Ай бұрын

A clogged air filter will make the blower motor pull high amps and the motor will over heat

@WWHVAC Ай бұрын

Thanks for your comment!

@rokashi2104 Ай бұрын

Well cause and effect .... over time when home owner neglects filters, i dont even wanna see that coil , that blower wheel needs to be cleaned too !

@michaelyoung394 Ай бұрын

Air filters need changed, and ductwork needs cleaning. It's all about home maintenance.

@user-vb8jl6nf4k Ай бұрын

How much do you pay monthly

@tigerpride736 Ай бұрын

Lol that motor fought a good fight but you'd pass out to tryna run a mile breathing through a straw 😂 that shock explanation always help rely the importance of the filter and condenser cleanliness to the non HVAC ears

@HNIC86 Ай бұрын

Ayeee bro they better pay up just like gas prices and the light bill 💵

@WWHVAC Ай бұрын

Got too!

@cmayor5020 Ай бұрын

"OH lord Jesus it's a fire"

@melwashington9250 Ай бұрын

@WW HVAC Yeah I hear it lol like you deaf sound like me on the job 😂😂😂😂

@TheKawasakiBros Ай бұрын

most likely yes that was the culprit of that blower motor failure. you choke those sustems out like that those fans run way too rough and over amp.

@tedhicks5431 Ай бұрын

Off balance wheel will ruin bearings

@tedhicks5431 Ай бұрын

Filter didn't. I just pulled a rat from blower wheel yesterday. Those bearings are sealed dust cant get to bearings

@jameshoward1215 Ай бұрын

You already gave him the answer what he need a blower motor so he'll find somebody else cheaper to do it

@MoonRambo702 Ай бұрын

changed the filter.. 2 years ago.

@DWNTWN-iu8vf Ай бұрын

There go my SAINTS!

@Byrdman5613 Ай бұрын

Some people just don’t understand how much they can get away with when it is their job to do something

@MightyR1000 Ай бұрын

Definitely starved that motor of air flow.

@mattp4079 Ай бұрын

Because people will refuse to pay, the same ones who dash and dine.

@cardboardboxification Ай бұрын

thats why you have a higher service call price , keeps the flys away

@IvanHVAC Ай бұрын

Did you charge a service fee?? Looks like they are looking for the cheapest.

@WWHVAC Ай бұрын

Yes

@IvanHVAC Ай бұрын

@@WWHVAC thats good.. I do wood fences, and from what I found out is that realtors are super cheap. They looking for the cheapest. Im also from Houston Tx. Northwest side.

@christopherreus7799 Ай бұрын

Dead sound 😂

@97Napkins Ай бұрын

not approved? prob a good quote imo. win them all then your 2 cheap

@123him456789 Ай бұрын

that and her smoking 😁

@michaelyoung394 Ай бұрын

Blower motor is overpriced

@michaelyoung394 Ай бұрын

@@mikep8861 Damn good money in this business. Big profit margins!

@HNIC86 Ай бұрын

Dirty air filter

@dioncurtiscurtis3188 Ай бұрын

I don’t blame the tech for not wanting to complete work with out a deposit It was nice of you to do tho

@WWHVAC Ай бұрын

I'm a businessman before technician.

@dioncurtiscurtis3188 Ай бұрын

lol I mean guess, I was never doubting that.. but u still did her a solid out of kindness not business. Unless she paid on the spot or gave you a deposit as well. If you’re like look ms sally pay me when you can, that’s not standing on bidness, that’s just principle n morals,which is still great

@dioncurtiscurtis3188 Ай бұрын

@@mikep8861 lol 👍🏾

@555666jyd Ай бұрын

To hot for the landlord to assing around 😢🥵

@WWHVAC Ай бұрын

True Dat!

@jerziballer24 Ай бұрын

OEM motor or not. You better throw a motor in there and make money. I would have picked up filters and a motor and made money.

@WWHVAC Ай бұрын

Get that money!

@blackdogukulele Ай бұрын

and yet she claims other filter was changed 2 months ago lol

@WWHVAC Ай бұрын

Yeah right!

@darkhorse7424 Ай бұрын

Have you ever got stiffed out money from a customer and do you require 50 percent deposit on all your jobs?

@WWHVAC Ай бұрын

Thanks for your comment! I'm starting to ask for a deposit for jobs over $500 or when dealing with a red-flagged customer. While 99% of customers pay, I have been taken advantage of before.