Acer Aspire 5 Power Jack Repair (Loose charge port)

[@kyleespinola7250]

Thank you sir. Tried this today, and give it a 7.5/10 in terms of difficulty. Kind of my first rodeo with soldering other than a class in high school. I did try the desolder wick, but found more success with electric desolder iron. Can definitely go without it, but was very convenient and made the job easier. Added some solder to the contact points, and used the electric pump to remove it all out. 👍

[@pomeroypowerjackrepair]

Nice work, glad it helped!

[@alvaromelo]

Thanks for posting this. You saved me the cost of a new laptop!

[@pomeroypowerjackrepair]

@@alvaromelo no problem, glad it helped!

[@kwizmon]

Thank you so much for this comprehensive walkthrough. Ive ordered a port and will use this video to install it. Ive done almost zero soldering and didnt know de-soldering was a thing or yhat de-soldering braid existed 🤷. Thanks again 👍

[@pomeroypowerjackrepair]

No problem, how did it go?

[@tomlampros7122]

Do you ever use a solder sucker ​@@pomeroypowerjackrepair? Or is a braid superior?

[@pomeroypowerjackrepair]

@@tomlampros7122 it's really just personal preference. I've used the solder sucker before, but I've had good luck with the braid and the airgun technique. The solder sucker or the cheap ones anyway are always breaking. I really don't feel like spending $300 plus on a nice automatic one.

[@azuresstuff]

thanks this video 100% confirms what the problem with my computer was and gives easy steps with explanation on how to fix it

[@pomeroypowerjackrepair]

Glad it helped! Let me know if you have any further questions.

[@vblueice]

Only if I knew acer cheaped out on such a crutial part. Even a slight movement of the machine when plugged in might disconnect or connect the charging. Its very annoying. The heating is not as good as well but managable. As I personally cannot do this, I am gonna have to trust a stranger with my laptop and since its a mother board issue. I hope he dosent mess up something. Great explanation anyway. You are very professional and detail oriented.

[@pomeroypowerjackrepair]

Thanks! If there's anything I can help you with let me know.

[@Jodandrea]

I have two ACER laptops and each came with loose connections at the Power Jack. From the comments below it appears ACER has power connection issues with all its products. I want to replace this power jack and am very grateful for your very detailed directions, which I can do in reverse to put it back together again. Fingers crossed. 1. Where does one get the replacement Jack to fit the charger? 2. What size is the jack or part number? Thank you so very much for such a comprehensive video. It is exceptional.

[@pomeroypowerjackrepair]

@@Jodandrea you can buy the part from the link in the description from me. It really helps me out! Jacks don't really have part numbers. They just go by model number of the computer.

[@RollingPunches2012]

Super helpful video, and in general an EXCELLENT review of solder technique! Thanks a ton.

[@pomeroypowerjackrepair]

Thank you! Glad it helped!

[@snapplefarm]

Thank you! Easy'ish fix to a problem I've been jerry rigging around for like 2 years now. Couldn't quite get the desoldering right, but that's on me. Ended up covering other important stuff and blow torching the power jack from a distance, seemed to do the trick.

[@pomeroypowerjackrepair]

Nice work!

[@seandoyle8013]

Thanks! This was very helpful. But I wasn't able to get the port removed with a wick and flux - I had to use a rework station which got the component off in a few seconds. But I wouldn't have known how to take this laptop apart without your instructions which are excellent. Thanks again.

[@pomeroypowerjackrepair]

Glad it helped! I also use a rework station half the time these days when I can't get it out with braid and flux. What rework station did you use?

[@seandoyle8013]

@@pomeroypowerjackrepair A Quick 957DW.

[@pomeroypowerjackrepair]

@@seandoyle8013 thank you, I'll take a look at that one.

[@stevekruse6133]

Cool video microcenter wants 1000.00 to replace the entire mother board buying the port and following your video when I get it thanks

[@pomeroypowerjackrepair]

@@stevekruse6133 thanks for ordering the part from me! I'll get it sent out with tomorrow's mail. Let me know if you have any issues getting it installed.

[@iulianserbanica5755]

Thank you very much, very helpful. Can you please tell me what temperature you used for the soldering iron?

[@pomeroypowerjackrepair]

Glad it helped! 750-800 degrees.

[@robertvalentino7451]

Thank you for this video. Your instructions are excellent!

[@pomeroypowerjackrepair]

Thank you for the kind words, glad it helped Robert!

[@jero7053]

Hello sir Idk if youll still answer this but what lead did you use when soldering that

[@randymalkoski8155]

Hello! My charging port is loose (power intermittent when wiggling it), and am planning on attempting this repair. A couple of questions I have: a) Is it possible to damage the motherboard with the soldering iron? b) Prior to attempting the repair, what are the odds that the damage is actually to the motherboard, rather than to the charging port? Thank you so much in advance - you make amazing videos!

[@pomeroypowerjackrepair]

@@randymalkoski8155 if you have intermittent power to the laptop the repair should work fine. You can damage the motherboard where the jack is but if you do it like I show in the video it's hard to damage anything. What soldering iron are you using?

[@shingdao7]

Hello. Many thanks for the video! I am going to tackle this project soon. Do I need leaded or lead-free solder for the repair? Thanks for answering.

[@pomeroypowerjackrepair]

It doesn't matter, just regular 60/40 solder is fine. Probably going to be lead free either way

[@jumpinjohnnyruss]

First-rate video. And very steady hands. Do you know whether I can snatch the jack off an older Acer laptop for this repair?

[@pomeroypowerjackrepair]

Assuming the jack you're pulling was good and it's the same pin out that could work. I'd really recommend just spending the money on a new one. Depending on the age compatibility would be an issue. Thanks!

[@jumpinjohnnyruss]

Note for those wanting to silence the damn beeping the computer does until you get it fixed, follow this path and reduce the Realtek HD Audio Universal Service bar to 0%: Settings -> System -> Sound -> Volume mixer -> Apps -> Realtek HD Audio Universal Service That's for Windows 11.

[@pomeroypowerjackrepair]

@@jumpinjohnnyruss is that the beeping when it switches back and forth from the power cord to the battery?

[@margeroehrbach9524]

@@pomeroypowerjackrepair Yes, I have the same problem. It's 'somewhat' useful in that at least (if you keep track of odd/even count beeps) you know when it switched to battery only. I can't count how many times I totally drained the battery unknowingly and wound up in a shutdown. Then, when it's off and totally drained, very difficult to get it charged again and running. No beeps when it's powered down! Should mention I don't have indicator lights when charging. Not sure if I did that, or what happened. It's been taken apart to replace the keyboard already so maybe some connection was missed.

[@jumpinjohnnyruss]

@@pomeroypowerjackrepair Yes, it is. And I still haven't repaired mine, but I got the materials today. It's got so much worse. Trying to charge this thing is like trying to balance a grain of sand on a marble and then putting it in the bed of a truck and going for a drive.

[@jumpinjohnnyruss]

@@margeroehrbach9524 Yikes. That sounds like quite the problem. Maybe there's some way to test whether current is flowing through the jack when it's plugged in... Come to think of it, if the battery was removed, I wonder if there'd be some way to charge it a little more directly.

[@margeroehrbach9524]

​@@jumpinjohnnyruss You should be able to run directly off AC without a battery, at least you used to when the batteries were external. Don't know about the newer ones with internally connected batteries. I really never know whether my connection (plug/socket) is intact and current is running, except for the battery/power indicator I have on my taskbar, which tells me it's plugged in and charging, or running on battery. Or tracking the beeps 🙂

[@Funia-rg1qy]

Very Professional !!! Congrats !!!

[@pomeroypowerjackrepair]

Glad it helped! What was wrong with yours?

[@Tishers]

Acer has the absolute worst power connections. This is endemic across all of their brands. I would say that it is a major vote AGAINST owning another Acer laptop.

[@pomeroypowerjackrepair]

@@Tishers yes, Acer has some older zenbooks with the tiny port and those were horrendous as well. Anything with a tiny pin as a power jack is likely to easily go bad.

[@tomlampros7122]

Could there be a substitute jack that would fit that pin out? One that is a little more robust?

[@pomeroypowerjackrepair]

@@tomlampros7122 Unfortunately, no. The pinout is very specific.

[@stephaniekerry1480]

Thank you for a clear and easy to follow video. I wish I had soldering ability. This is the second time I have to have the port replaced. The first time the laptop was under warranty. Do you have any idea the cost for this kind of repair if I have to take it in?

[@pomeroypowerjackrepair]

@@stephaniekerry1480 should be around $99. I do the repair at my shop for $99 parts, labor and return shipping.

[@stephaniekerry1480]

​@@pomeroypowerjackrepairthank you! Even though this is a great video and I can do a lot of things....I can't solder so I'll be taking it in!

[@pomeroypowerjackrepair]

@@stephaniekerry1480 Good luck! If you need anything I offer repair services as well.

[@IsabellaSantos-kr8uh]

Excellent video!! What port would I need to order off of Amazon for an Aspire 5 A517-54K1

[@pomeroypowerjackrepair]

Should be the same one as the link in the description. Good luck, thanks!

[@usacitizen1000]

I was sort of surprised at the number of parts that needed to be removed to get at that power receptacle. What about the speaker outlet receptacle,....same sort effort ??,..or is there a separate video for that one?

[@pomeroypowerjackrepair]

I believe you can use the same guide to get to the speaker for the most part.

[@jonathanstapleman2112]

Do the same rules apply for the Acer 1?

[@pomeroypowerjackrepair]

@@jonathanstapleman2112 do you have an exact model number?

[@jonathanstapleman2112]

@@pomeroypowerjackrepair I'll be doing this one myself. My son builds computers, but he said he won't do soldering!

[@romychopra3595]

Amazing work man, I used the hot air station it’s working but I don’t see any light on lcd would you know what could have caused it ? If yes could you help me with a solution bro?

[@pomeroypowerjackrepair]

so the laptop comes on but nothing displays on the screen?

[@Cineenvenordquist]

Got all the connections rechecked and the display on?

[@orionred2489]

the connector next to the hing is no in all the way.

[@orionred2489]

lol, second time the same one broke on teh same laptop... here were are again. Thanks.

[@pomeroypowerjackrepair]

@@orionred2489 glad I could help!

[@rabbitshady499]

Can I fix mine without replacing it? The voltage pin of mine is broken and Idk if I can fix it or not.

[@pomeroypowerjackrepair]

Typically the answer is no, you need to replace the power jack to get it working again.

[@margeroehrbach9524]

Isn't it true that if it's just a loose jack, resoldering should be sufficient to secure it? Why remove and put a new jack on? IT's frustrating they don't address this issue -- this has been a problem with laptops for decades. Macs for a while had a magnetic connection which was great, but they did away with it.

[@olympictreehugger]

thanks for this video i called acre support they want to charge 400 dollars to fix this i found the part for 5 dollars on ebay

[@pomeroypowerjackrepair]

Yes, they would more than likely replace the entire board instead of simply replacing the jack.

[@Piercer_16]

How common did this problem exist?

[@pomeroypowerjackrepair]

Not sure, I think under careful use it might never happen but if you use it mobile a lot it could become an issue.

[@shadowmich]

Too bad It's impossible to replace it while mobo is still in place. Would save so much time :p

[@pomeroypowerjackrepair]

Yeah, not the best design here. What symptoms are you getting?

[@mfatihy70]

nice video man, where did you find that jack or how did you searched online to find it? When I search about power jack, it will show old connectors with cables to the mobo.

[@pomeroypowerjackrepair]

You just need to go to Amazon or eBay search and type "Acer a515 DC jack" and you should be able to find what you need:). Do you have the motherboard out so you can verify?

[@mfatihy70]

@@pomeroypowerjackrepair not yet but i will. Thanks btw

[@pomeroypowerjackrepair]

@@mfatihy70 no problem, if you need any help let me know 👍

[@Cineenvenordquist]

​@@pomeroypowerjackrepairI am freaking out trying to find the actual maker. Is YDLan a real ODM I can find on Digi-Key? Maybe the V on them is for (the Chinese plant in) Vanatu?

[@chilliesplayz1195]

What happen if i got no solder im just using a screw driver

[@pomeroypowerjackrepair]

I would highly suggest getting some solder.

[@jakobb.1472]

And do some excercises before because itvis not as easy as it looks

[@Cineenvenordquist]

Nope, need at least a heat gun fit for purpose...wait how hot is that screwdriver? Folks, we have a new 1000°C knife person. Did you get the repair part? 😂

[@turn-n-burn1421]

Seems counterintuitive to add solder when the object is to remove all of the solder.

[@pomeroypowerjackrepair]

Yes, but adding solder helps get the old stuff to break up and get flowing better.

[@lamarjohnson9145]

Mine is probably loose...it doesn't respond...I've opened it up and it seems like the charge port solder connections are loose. I'll try soldering them first if no better I'll buy a new port...

[@pomeroypowerjackrepair]

Replacement is usually the better option, good luck!

[@lamarjohnson9145]

@@pomeroypowerjackrepair I found that out yesterday 😅 Well, I ordered a new one so I hope it will fix the problem. I wonder if a power jack loose connection can fry other parts of the motherboard...

[@ChrisHansonCanada]

After watching how much is involved, I can't be bothered. I'm just buying a new laptop.

[@pomeroypowerjackrepair]

Yes, it's pretty involved, thankfully there are people who fix them at a reasonable rate like me 😉

[@jonathanstapleman2112]

What is the part number for the replacement part?

[@pomeroypowerjackrepair]

@@jonathanstapleman2112 it's just based off the model number. I'm not aware of any part numbers for DC jacks unless it's a hp or Dell

[@nebuchadnezzarii6423]

the power desogn on this laptop is cheap and terrible

[@pomeroypowerjackrepair]

Yes, I'm not a fan of the tiny power jacks.

[@Cineenvenordquist]

You just need to use the 6.0 mm plumbus on that socket more often to uh, keep it limber!

[@nebuchadnezzarii6423]

@Cineenvenordquist no laptop should have a power power this delicate. Ive only had this laptop for a few months. I have an elite book with windows 7 that has a giant power port and still works after over a decade.

[@pomeroypowerjackrepair]

@@nebuchadnezzarii6423 I agree it's tiny and makes no sense. Nothing that small can be sturdy.

[@AWWx2]

I think you're solving a itching minor problem by doing major brain surgery. How about a little Velcro and tape to keep the power cable stuck to the chassis while allowing it to be detached over and over as the computer user is moving around and re-connecting? Seriously, I think you have brought us a Cadillac's interior design solution to a old Jeep's quirky fuel tank connecting problem. Next time: save yourself the time and energy (and power used and risks of collateral problem-creation) by buying some Velcro and duct tape and alerting the manufacturer that they need a more secure cable/chassis connection on their next marketed models. I'm not recommending this procedure for anyone who is NOT ALREADY a computer hardware service expert.

[@pomeroypowerjackrepair]

Yes, what a fool I am for providing free computer help.

[@pomeroypowerjackrepair]

KZbin is all about putting good free information out there, which is the opposite of your no one will read comment.

[@SyedAli-zn9ty]

Your efforts are commendable. No doubt. Just one comment from you would have made clear all the detachment of connections, like keyboard, SSD, others

[@Cineenvenordquist]

​​​@@pomeroypowerjackrepairTBH yeah, you're slowing down the giant motherboard extraction thing out of courtesy when you could make it look like one action; or just applying 800°C and flux to detach the frame and unsolder the jack with a bit of dry ice underneath to keep the attached frame from visibly melting. ETA: Oh! That jack seems to be slid into -and over- the PCB and need room to slide back off after unsoldering at least one side...thus need some of the case removal. Save us time and do it like a Fool Us (neè Penn & Teller) presentation. Be like Rick Sanchez. 😅 Just need that Hakko PG-25mm (Yes for portal gun.)

[@Cineenvenordquist]

In other news, Cadillac and Jeep and Asurion are all cobbled alike anymore AFAIK, service details of those are so far subsumed in marketing blather it's a wonder you can replace a lost or stolen Jeep or find the winch mount on the Caddy anymore.